Re: [Asterisk-Users] FreePBX in production?

2006-05-01 Thread Time Bandit

 So, how do you know which conf files one can hand edit versus those that
 might be overwritten?

You may only change the *_custom.conf files. :)

And the *_additional.conf files are the ones overwritten by the config
in the DB. So you can edit the other ones.

hth
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Re: [Asterisk-Users] FreePBX in production?

2006-05-01 Thread Avi Miller

Time Bandit wrote:

And the *_additional.conf files are the ones overwritten by the config
in the DB. So you can edit the other ones.


You could, but it'll get overwritten by any FreePBX upgrades. The *.conf 
and *_additional.conf files are controlled by FreePBX and can be 
overwritten. The *_custom.conf files are provided for custom editing and 
are never overwritten by FreePBX.


cYa,
Avi

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RE: [Asterisk-Users] FreePBX in production?

2006-05-01 Thread MBIT Technologies
Basically you can change the ones which don't have _additional.conf at the
end. So with your extensions.conf you can change the extensions.conf and
extensions_custom.conf

Best to keep all your configs in the custom file though.


Regards


Mark Brooker
T: 02 4959 8670
M: 0415 846 865
F: 02 9882 0947
E: [EMAIL PROTECTED]
W: http://www.mbit.com.au


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Time Bandit
Sent: Monday, 1 May 2006 8:46 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] FreePBX in production?

  So, how do you know which conf files one can hand edit versus those that
  might be overwritten?

 You may only change the *_custom.conf files. :)
And the *_additional.conf files are the ones overwritten by the config
in the DB. So you can edit the other ones.

hth
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Re: [Asterisk-Users] FreePBX in production?

2006-05-01 Thread Avi Miller

Avi Miller wrote:
You could, but it'll get overwritten by any FreePBX upgrades. The *.conf 
and *_additional.conf files are controlled by FreePBX and can be 
overwritten. 


I thought I should clarify this statement: I meant that FreePBX could 
overwrite both the *.conf and the *_additional.conf files. You are 
strongly advised NOT to edit either of those types of files. All editing 
should be restricted to the *_custom.conf files.


cYa,
Avi

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Re: [Asterisk-Users] FreePBX in production?

2006-05-01 Thread Time Bandit

 You could, but it'll get overwritten by any FreePBX upgrades. The *.conf
 and *_additional.conf files are controlled by FreePBX and can be
 overwritten.

I thought I should clarify this statement: I meant that FreePBX could
overwrite both the *.conf and the *_additional.conf files. You are
strongly advised NOT to edit either of those types of files. All editing
should be restricted to the *_custom.conf files.

Well, I've modified *.conf files and I never had AMP (FreePBX)
overwrite them. An upgrade would most certainly overwrite them but not
normal usage. I may be wrong, but if you upgrade, the *_custom.conf
files will probably get overwritten also, so you better backup them
before.

hth
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Re: [Asterisk-Users] FreePBX in production?

2006-05-01 Thread Craig Guy
Wouldn't use it in production for a customer personally.  Too many 
limitations in terms of having a flexible diaplan.  What would be nice 
though is if they were to produce a 'lite' version that gave a gui interface 
to add/change/move things - sip.conf, voicemail.conf, meetme.conf but 
staying well away from extensions.conf


Craig

- Original Message - 
From: Rich Adamson [EMAIL PROTECTED]

To: Asterisk Users-List asterisk-users@lists.digium.com
Sent: Monday, May 01, 2006 5:19 AM
Subject: [Asterisk-Users] FreePBX in production?



Has anyone attempted to use FreePBX for a business in production mode?

Initial take is there are lots of things scripted but a lot of limitations 
in terms of supporting basic business functions. Inability (or lack of 
flexibility) is handling multiple incoming pstn lines, dialplan 
limitations, poor/no documentation, etc, to mention a few.


Maybe its just me, but it appears its no where near usable even with the 
latest beta1 code.


Is it just me or what?

Rich

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Re: [Asterisk-Users] FreePBX in production?

2006-05-01 Thread Rich Adamson

Time Bandit wrote:
 You could, but it'll get overwritten by any FreePBX upgrades. The 
*.conf

 and *_additional.conf files are controlled by FreePBX and can be
 overwritten.

I thought I should clarify this statement: I meant that FreePBX could
overwrite both the *.conf and the *_additional.conf files. You are
strongly advised NOT to edit either of those types of files. All editing
should be restricted to the *_custom.conf files.

Well, I've modified *.conf files and I never had AMP (FreePBX)
overwrite them. An upgrade would most certainly overwrite them but not
normal usage. I may be wrong, but if you upgrade, the *_custom.conf
files will probably get overwritten also, so you better backup them
before.


Let's see if I can summarize various recent postings relative to the 
broader topic of whether FreePBX/AAH is production-ready.


Seems the general consensus is that AAH and/or FreePBX is considered 
production ready if the functionality embedded in AMP (primarily) 
happens to fit the specific small business requirements. Anything 
outside of the basic functionality is limited primarily by the lack of 
technical documentation, the undocumented logic behind magically 
creating dialplan entries, and limitations associated with AMP 
interfaces to various channels such as those typically defined in 
zapata.conf, etc.


It would almost appear as though the user interface should be broken 
into two components: 1) a simplified interface for non-technical users 
that are responsible for adds/moves/changes, and, 2) a second interface 
to define business-specific items such as defining certain interfaces 
(eg, zap channels), contexts, dialplans, etc. Many of those items 
defined in #2 would probably become drop-down selections for the user 
interface in #1.


Thoughts?

R.

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RE: [Asterisk-Users] FreePBX in production?

2006-05-01 Thread Jim Houser
  Since FreePBX is module based it seems that with all the good people out
on the internet there is someone will write an add-on to extend the
capabilities for those that need it.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Craig Guy
Sent: Monday, May 01, 2006 6:52 AM
To: [EMAIL PROTECTED]; Asterisk Users Mailing List - Non-Commercial
Discussion
Subject: Re: [Asterisk-Users] FreePBX in production?

Wouldn't use it in production for a customer personally.  Too many
limitations in terms of having a flexible diaplan.  What would be nice
though is if they were to produce a 'lite' version that gave a gui interface
to add/change/move things - sip.conf, voicemail.conf, meetme.conf but
staying well away from extensions.conf

Craig

- Original Message -
From: Rich Adamson [EMAIL PROTECTED]
To: Asterisk Users-List asterisk-users@lists.digium.com
Sent: Monday, May 01, 2006 5:19 AM
Subject: [Asterisk-Users] FreePBX in production?


 Has anyone attempted to use FreePBX for a business in production mode?

 Initial take is there are lots of things scripted but a lot of limitations

 in terms of supporting basic business functions. Inability (or lack of 
 flexibility) is handling multiple incoming pstn lines, dialplan 
 limitations, poor/no documentation, etc, to mention a few.

 Maybe its just me, but it appears its no where near usable even with the 
 latest beta1 code.

 Is it just me or what?

 Rich

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Re: [Asterisk-Users] FreePBX in production?

2006-05-01 Thread Remco Barende

FreePBX is catching up reasonably quickly.

There are still some basic things missing (for example if you don't use 
voicemail it is not possible to set a destination for the call if not 
answered, you have to create a ring group for each extension to work 
around it, this is a major issue) and some smaller minor issues.


Other than that I think the basic framework is already pretty impressive 
but in my opinion good enough for production use.



On Mon, 1 May 2006, Craig Guy wrote:

Wouldn't use it in production for a customer personally.  Too many 
limitations in terms of having a flexible diaplan.  What would be nice though 
is if they were to produce a 'lite' version that gave a gui interface to 
add/change/move things - sip.conf, voicemail.conf, meetme.conf but staying 
well away from extensions.conf


Craig

- Original Message - From: Rich Adamson [EMAIL PROTECTED]
To: Asterisk Users-List asterisk-users@lists.digium.com
Sent: Monday, May 01, 2006 5:19 AM
Subject: [Asterisk-Users] FreePBX in production?



Has anyone attempted to use FreePBX for a business in production mode?

Initial take is there are lots of things scripted but a lot of limitations 
in terms of supporting basic business functions. Inability (or lack of 
flexibility) is handling multiple incoming pstn lines, dialplan 
limitations, poor/no documentation, etc, to mention a few.


Maybe its just me, but it appears its no where near usable even with the 
latest beta1 code.


Is it just me or what?

Rich

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RE: [Asterisk-Users] FreePBX in production?

2006-05-01 Thread Kerry Garrison
You can already do that. You ca specify different access to different users
with the Administrators module.
 

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Rich Adamson
 Sent: Monday, May 01, 2006 6:33 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] FreePBX in production?
 
 Time Bandit wrote:
   You could, but it'll get overwritten by any FreePBX upgrades. The
  *.conf
   and *_additional.conf files are controlled by FreePBX and can be 
   overwritten.
 
  I thought I should clarify this statement: I meant that 
 FreePBX could 
  overwrite both the *.conf and the *_additional.conf files. You are 
  strongly advised NOT to edit either of those types of files. All 
  editing should be restricted to the *_custom.conf files.
  Well, I've modified *.conf files and I never had AMP (FreePBX) 
  overwrite them. An upgrade would most certainly overwrite 
 them but not 
  normal usage. I may be wrong, but if you upgrade, the *_custom.conf 
  files will probably get overwritten also, so you better backup them 
  before.
 
 Let's see if I can summarize various recent postings relative 
 to the broader topic of whether FreePBX/AAH is production-ready.
 
 Seems the general consensus is that AAH and/or FreePBX is 
 considered production ready if the functionality embedded in 
 AMP (primarily) happens to fit the specific small business 
 requirements. Anything outside of the basic functionality is 
 limited primarily by the lack of technical documentation, the 
 undocumented logic behind magically creating dialplan 
 entries, and limitations associated with AMP interfaces to 
 various channels such as those typically defined in zapata.conf, etc.
 
 It would almost appear as though the user interface should be 
 broken into two components: 1) a simplified interface for 
 non-technical users that are responsible for 
 adds/moves/changes, and, 2) a second interface to define 
 business-specific items such as defining certain interfaces 
 (eg, zap channels), contexts, dialplans, etc. Many of those 
 items defined in #2 would probably become drop-down 
 selections for the user interface in #1.
 
 Thoughts?
 
 R.
 
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Re: [Asterisk-Users] FreePBX in production?

2006-05-01 Thread Philippe Lindheimer
Rich Adamson wrote: Let's see if I can summarize various recent postings relative to the  broader topic of whether FreePBX/AAH is production-ready.It's not proper to put FreePBX/AAH in the same breath. AAH puts FreePBX ontop of their build, along with a bunch of other software. Although AAH gets 'most of the credit,' the 'value' that most users are exposed to is FreePBX (or AMP). Not to trivialize the 'integration' work that AAH does. However - I say don't put them together because all too often I have seen AAH drop things on top that break FreePBX. If you want a pure system, build your own ISO and drop FreePBX on top of it.Rich Adamson wrote: Seems the general consensus is that AAH and/or FreePBX is considered  production ready if the functionality embedded in AMP (primarily)  happens to fit the specific small
 business requirements...and "Craig" wrote: Too many limitations in terms of having a flexible diaplan. What would be nice though is if they were to produce a 'lite' version that gave a gui interface to add/change/move things - sip.conf, voicemail.conf, meetme.conf but staying well away from extensions.conf  What one considers 'prodcution ready' is a very subjective evaluation. However, I will say that I have yet to find something I can't do on a system that FreePBX has. What I mean by that is that I can modify any macro or part of the core dial plan I don't like by overriding it in the _custom file as well as add any custom dialplans or other configuration that I need. I'm sure there is something out there I will run into where this doesn't work - but I haven't hit it yet. (And if I do, I'll do the needed changes and submit it back to FreePBX). 
   I think it is fair to say that if you really understand Asterisk and then spend a small amount of time understanding what FreePBX is doing, you can easily accomplish the best of both worlds. If you don't have that level of understanding, you may be thankful for those 'magic scripts' that are making a working system behind the scene from the FreePBX GUI.If you are not interested in the fundamental functionality and 'fat/rich' dailplan, then you are better off using something else though.Remco Barende wrote: There are still some basic things missing (for example if you don't use  voicemail it is not possible to set a destination for the call if not  answered, you have to create a ring group for each extension to work  around it, this is a major issue)  Remco - take a look at the Follow Me module I added. It is
 basically a presonal ring group for each extension. If you want to do the above, just define the Follow-Me settings to ring your own extension (or more if you want) and then choose any destination you want. It effectively does 'creat a ring group for each extensions' that wants one, but it does it in such a way as to be separate and work side by side with normal ringgroups, and there is a direct link between it and the extension (or user) so that navigation is very easy as you can bounce back and forth with a single mouse click.p
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RE: [Asterisk-Users] FreePBX in production?

2006-05-01 Thread Kerry Garrison
 There are still some basic things missing (for example if you
don't use 
 voicemail it is not possible to set a destination for the call if
not 
 answered, you have to create a ring group for each extension to
work 
 around it, this is a major issue)

Remco - take a look at the Follow Me module I added. It is basically
a presonal ring group for each extension. If you want to do the above, just
define the Follow-Me settings to ring your own extension (or more if you
want) and then choose any destination you want. It effectively does 'creat a
ring group for each extensions' that wants one, but it does it in such a way
as to be separate and work side by side with normal ringgroups, and there is
a direct link between it and the extension (or user) so that navigation is
very easy as you can bounce back and forth with a single mouse click.
 

Many people have talked about limitations of freePBX and how you cant do
custom things. Both Phillip and I attacked the follow-me function this week
with his using personal ring groups and mine using personal call queues (see
article at http://voipspeak.net) to simulate the functionaly of the locate
function from CallManager. Both solutions used only freePBX functionality to
acocmplish two relativly complex tasks that many people have been struggling
to create with just the config files. That speaks to the flexibility of
using the system. Sure there are bound to be limitations that may prevent
some type of functionality, no system is perfect, but it does cover far more
than just a few small businesses.

Kerry Garrison
Director of Technical Services
Tech Data Pros - Orange County's Mobile IT Service Provider
(949) 502-7819 x200 - [EMAIL PROTECTED]
http://www.techdatapros.com



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RE: [Asterisk-Users] FreePBX in production?

2006-05-01 Thread Remco Barende

On Mon, 1 May 2006, Kerry Garrison wrote:


 There are still some basic things missing (for example if you
don't use
 voicemail it is not possible to set a destination for the call if
not
 answered, you have to create a ring group for each extension to
work
 around it, this is a major issue)

Remco - take a look at the Follow Me module I added. It is basically
a presonal ring group for each extension. If you want to do the above, just
define the Follow-Me settings to ring your own extension (or more if you
want) and then choose any destination you want. It effectively does 'creat a
ring group for each extensions' that wants one, but it does it in such a way
as to be separate and work side by side with normal ringgroups, and there is
a direct link between it and the extension (or user) so that navigation is
very easy as you can bounce back and forth with a single mouse click.


Sounds very interesting, and looks like a good solution to the problem.

I believe that many of the shortcomings of FreePBX are caused by lack of 
documentation, i.e. you do not immediately see how to solve a certain 
problem.


Thanks to all the develeopers for all the work they are putting 
in FreePBX!


I'll have a look at the new functions, thanks!
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Re: [Asterisk-Users] FreePBX in production?

2006-04-30 Thread Avi Miller

Rich Adamson wrote:
Maybe its just me, but it appears its no where near usable even with the 
latest beta1 code.


Its just you. I have FreePBX running on 6 production boxes across the 
country. I do very little additional scripting. 5 of the servers have a 
Eicon Diva Server V-4BRI card. The other (head office) server has a 
Digium TDM400P (4x FXO) and a Sangoma a101u (ISDN20). FreePBX manages 
all of those lines just fine.


What problems are you having? Personally, I don't have any requirements 
over and above the standard FreePBX installation. And if I do, I just go 
bug the developers until they put it in. :)


cYa,
Avi

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RE: [Asterisk-Users] FreePBX in production?

2006-04-30 Thread Kerry Garrison
Its just you.

There is much more flexibility on handling incoming pstn lines than there
was in the last version of AMP 

If you like manually creating config files with custom settings for each
user, then a GUI is not for you.  I have several clients using freePBX
because it is easier to maintain some of the features they wanted this way
than dealing with the config files. 

Kerry Garrison
Director of Technical Services
Tech Data Pros - Orange County's Mobile IT Service Provider
(949) 502-7819 x200 - [EMAIL PROTECTED]
http://www.techdatapros.com



 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Rich Adamson
 Sent: Sunday, April 30, 2006 2:20 PM
 To: Asterisk Users-List
 Subject: [Asterisk-Users] FreePBX in production?
 
 Has anyone attempted to use FreePBX for a business in production mode?
 
 Initial take is there are lots of things scripted but a lot 
 of limitations in terms of supporting basic business 
 functions. Inability (or lack of flexibility) is handling 
 multiple incoming pstn lines, dialplan limitations, poor/no 
 documentation, etc, to mention a few.
 
 Maybe its just me, but it appears its no where near usable 
 even with the latest beta1 code.
 
 Is it just me or what?
 
 Rich
 
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Re: [Asterisk-Users] FreePBX in production?

2006-04-30 Thread Ariel Batista

Rich Adamson wrote:

Has anyone attempted to use FreePBX for a business in production mode?


Yes it works great in business applications.


Initial take is there are lots of things scripted but a lot of
limitations in terms of supporting basic business functions. Inability
(or lack of flexibility) is handling multiple incoming pstn lines,
dialplan limitations, poor/no documentation, etc, to mention a few.


Yes it does have limitations, which you can get by with some use of there 
custom.conf files.  Documentation for asterisk and freepbx is done via the 
users and there is not much on it. But it's getting better.  You can see lot 
of info for it on http://aussievoip.com.au/wiki/ . Also there is a new 
update that you can route on the Zap channel number now.



Maybe its just me, but it appears its no where near usable even with
the latest beta1 code.


If your able to work with asterisk without a GUI it's better due to you can 
do more. But remember Freepbx has asterisk as it's main part and it works 
just the same.  It's easyer for many to use it but again this comes with 
some short commings.  But all around for the price is the best GUI out 
there.



Is it just me or what?

Rich

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Re: [Asterisk-Users] FreePBX in production?

2006-04-30 Thread Rich Adamson

Avi Miller wrote:

Rich Adamson wrote:
Maybe its just me, but it appears its no where near usable even with 
the latest beta1 code.


Its just you. I have FreePBX running on 6 production boxes across the 
country. I do very little additional scripting. 5 of the servers have a 
Eicon Diva Server V-4BRI card. The other (head office) server has a 
Digium TDM400P (4x FXO) and a Sangoma a101u (ISDN20). FreePBX manages 
all of those lines just fine.


What problems are you having? Personally, I don't have any requirements 
over and above the standard FreePBX installation. And if I do, I just go 
bug the developers until they put it in. :)


Up until this beta1, I could not find a way to support the TDM400 analog 
pstn card for incoming calls. For example, pstn line #1 receives normal 
business calls, pstn line #2 receives special calls that need to be 
routed differently then the context for #1, pstn lines #3 and #4 drop 
strictly into an IVR.


With the FreePBX v2 code, I could not find a way to handle any 
incoming TDM400 calls. With the beta1 code, they've added the ability to 
address zap interfaces, but implies all four lines have to drop into the 
same context. Not usable given the above.


I've got another system that has a PRI and a TDM400, and the PRI has to 
handle DID's (which the v2 code appears it might be able to do), but 
fell short on the TDM400 non-DID calls.


After implementing the beta1 code yesterday, it looks like they removed 
several items (such as being able to edit conf files directly, crm, etc) 
with no indication as to whether that is permanent or what.


So, how did you handle the TDM400 incoming pstn calls prior to beta1?

Rich

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Re: [Asterisk-Users] FreePBX in production?

2006-04-30 Thread Avi Miller

Rich Adamson wrote:
address zap interfaces, but implies all four lines have to drop into the 
same context. Not usable given the above.


The new beta (2.1) allows you to route inbound based on Zap channel -- 
you could set each channel to route to a specific destination, and 
FreePBX will create the dialplan for you.


After implementing the beta1 code yesterday, it looks like they removed 
several items (such as being able to edit conf files directly, crm, etc) 
with no indication as to whether that is permanent or what.


No, those are [EMAIL PROTECTED] specific additions and have never been part of AMP or 
FreePBX (i.e. the maintenance tab and the SugarCRM integration). FreePBX 
is merely the GUI that creates/manages your dialplan.


Prior to 2.1 and even post 2.1, I have all my TDM400P inbound calls 
coming to the same destination: The office IVR. Prior to 2.1, I used the 
catch-all destination (i.e. no DID/CID defined) for these. Post-2.1, I 
you could do it by Zap channel.


Check out #freepbx on irc.freenode.net for more support, or the 
Documentation Wiki at http://aussievoip.com.au/wiki/freePBX


FreePBX is as flexible as you make it, essentially -- if it doesn't do 
what you want it to do, feel free to write your own module (or fund the 
development of one). =D


cYa,
Avi

P.S. I'm not a FreePBX developer -- I just hang out in IRC and bug the 
real developers periodically. FreePBX does what I need, but obviously 
Your Mileage May Vary.


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Re: [Asterisk-Users] FreePBX in production?

2006-04-30 Thread Rich Adamson

Avi Miller wrote:

Rich Adamson wrote:
address zap interfaces, but implies all four lines have to drop into 
the same context. Not usable given the above.


The new beta (2.1) allows you to route inbound based on Zap channel -- 
you could set each channel to route to a specific destination, and 
FreePBX will create the dialplan for you.


After implementing the beta1 code yesterday, it looks like they 
removed several items (such as being able to edit conf files directly, 
crm, etc) with no indication as to whether that is permanent or what.


No, those are [EMAIL PROTECTED] specific additions and have never been part of AMP or 
FreePBX (i.e. the maintenance tab and the SugarCRM integration). FreePBX 
is merely the GUI that creates/manages your dialplan.


Well... all those things were installed with FreePBX, they just didn't 
grow there. ;)


Prior to 2.1 and even post 2.1, I have all my TDM400P inbound calls 
coming to the same destination: The office IVR. Prior to 2.1, I used the 
catch-all destination (i.e. no DID/CID defined) for these. Post-2.1, I 
you could do it by Zap channel.


Check out #freepbx on irc.freenode.net for more support, or the 
Documentation Wiki at http://aussievoip.com.au/wiki/freePBX


I've been to the wiki several times, but its very short on any any form 
of documentation. And, obviously the Handbook was borrowed from the 
[EMAIL PROTECTED] disto and doesn't actually follow the FreePBX implementations.


FreePBX is as flexible as you make it, essentially -- if it doesn't do 
what you want it to do, feel free to write your own module (or fund the 
development of one). =D


Is there a user's mailing list for this, or just the irc channel?

R.

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Re: [Asterisk-Users] FreePBX in production?

2006-04-30 Thread Avi Miller

Rich Adamson wrote:
Well... all those things were installed with FreePBX, they just didn't 
grow there. ;)


Honestly, those utilities never been part of FreePBX (nor are they 
installed by FreePBX). They are only ever installed as part of 
[EMAIL PROTECTED] However, one of the FreePBX developers is currently 
implementing a lot of the stuff from [EMAIL PROTECTED] into FreePBX (like the 
Maintenance tab to hand edit the conf files and the Java SSH client).


I've been to the wiki several times, but its very short on any any form 
of documentation. And, obviously the Handbook was borrowed from the 
[EMAIL PROTECTED] disto and doesn't actually follow the FreePBX implementations.


Obviously, the Wiki documentation is a work-in-progress. Its a lot 
better than it used to be. If there are specific sections that you'd 
like more information about, please let the guys in the #freepbx channel 
know.



Is there a user's mailing list for this, or just the irc channel?


You can subscribe to the amportal-users list via the SourceForge project 
for AMP (which is now FreePBX).


cYa,
Avi

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Re: [Asterisk-Users] FreePBX in production?

2006-04-30 Thread Steve Totaro



Ariel Batista wrote:

Rich Adamson wrote:

Has anyone attempted to use FreePBX for a business in production mode?


Yes it works great in business applications.


Initial take is there are lots of things scripted but a lot of
limitations in terms of supporting basic business functions. Inability
(or lack of flexibility) is handling multiple incoming pstn lines,
dialplan limitations, poor/no documentation, etc, to mention a few.


Yes it does have limitations, which you can get by with some use of 
there custom.conf files.  Documentation for asterisk and freepbx is 
done via the users and there is not much on it. But it's getting 
better.  You can see lot of info for it on 
http://aussievoip.com.au/wiki/ . Also there is a new update that you 
can route on the Zap channel number now.



Maybe its just me, but it appears its no where near usable even with
the latest beta1 code.


If your able to work with asterisk without a GUI it's better due to 
you can do more. But remember Freepbx has asterisk as it's main part 
and it works just the same.  It's easyer for many to use it but again 
this comes with some short commings.  But all around for the price is 
the best GUI out there.


I think it is better than the Signate system which costs quite a bit of 
money.



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Re: [Asterisk-Users] FreePBX in production?

2006-04-30 Thread Rich Adamson
Well... all those things were installed with FreePBX, they just didn't 
grow there. ;)


Honestly, those utilities never been part of FreePBX (nor are they 
installed by FreePBX). They are only ever installed as part of 
[EMAIL PROTECTED] 


Actually, they were installed by FreePBX and I still have the iso disk 
to prove it, and the logo at the top of the screens say FreePBX (for the 
most part). Doesn't make a lot of difference right now, but integrating 
the various apps does have some appeal.


However, one of the FreePBX developers is currently 
implementing a lot of the stuff from [EMAIL PROTECTED] into FreePBX (like the 
Maintenance tab to hand edit the conf files and the Java SSH client).


I've never implemented [EMAIL PROTECTED], but it does appear that must have been the 
starting point for FreePBX.


I've been to the wiki several times, but its very short on any any 
form of documentation. And, obviously the Handbook was borrowed from 
the [EMAIL PROTECTED] disto and doesn't actually follow the FreePBX implementations.


Obviously, the Wiki documentation is a work-in-progress. Its a lot 
better than it used to be. If there are specific sections that you'd 
like more information about, please let the guys in the #freepbx channel 
know.



Is there a user's mailing list for this, or just the irc channel?


You can subscribe to the amportal-users list via the SourceForge project 
for AMP (which is now FreePBX).


Thanks...

R.

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Re: [Asterisk-Users] FreePBX in production?

2006-04-30 Thread Rich Adamson

Time Bandit wrote:

Up until this beta1, I could not find a way to support the TDM400 analog
pstn card for incoming calls. For example, pstn line #1 receives normal
business calls, pstn line #2 receives special calls that need to be
routed differently then the context for #1, pstn lines #3 and #4 drop
strictly into an IVR.

I have one in production with a TDM2400 with 10 incoming lines that
the first 7 go to an IVR, the 2 next ones go to a queue and the last
one go to a special application that let users record messages that
are emailed to an operator to process. The only thing I've done is
edit zapata.conf and put in different context. All the rest is done in
extension_custom.conf. AMP let me add/remove/config extensions with a
GUI while I can code anything I want in the config files.


So, how do you know which conf files one can hand edit versus those that 
might be overwritten?


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Re: [Asterisk-Users] FreePBX in production?

2006-04-30 Thread Avi Miller

Rich Adamson wrote:
Actually, they were installed by FreePBX and I still have the iso disk 
to prove it


The ISO is [EMAIL PROTECTED], not FreePBX. FreePBX has never shipped as an 
ISO. FreePBX is simply one of the many software applications that have 
been combined to form the [EMAIL PROTECTED] distribution. :)


I've never implemented [EMAIL PROTECTED], but it does appear that must have been the 
starting point for FreePBX.


Actually, the other way around: FreePBX was probably one of the starting 
points for [EMAIL PROTECTED] :)


Hope that helps,
Avi

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Re: [Asterisk-Users] FreePBX in production?

2006-04-30 Thread Avi Miller

Rich Adamson wrote:
So, how do you know which conf files one can hand edit versus those that 
might be overwritten?


You may only change the *_custom.conf files. :)

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Re: [Asterisk-Users] FreePBX in production?

2006-04-30 Thread Rich Adamson

Avi Miller wrote:

Rich Adamson wrote:
Actually, they were installed by FreePBX and I still have the iso disk 
to prove it


The ISO is [EMAIL PROTECTED], not FreePBX. FreePBX has never shipped as an 
ISO. FreePBX is simply one of the many software applications that have 
been combined to form the [EMAIL PROTECTED] distribution. :)


I've never implemented [EMAIL PROTECTED], but it does appear that must have been the 
starting point for FreePBX.


Actually, the other way around: FreePBX was probably one of the starting 
points for [EMAIL PROTECTED] :)


Now its making sense... sorry for being such a newbie on this; just 
haven't paid any attention to the [EMAIL PROTECTED], FreePBX, etc, before this past week.


Not understanding that prior to now, I apparently did install [EMAIL PROTECTED] v2.8 
from iso, which does display the FreePBX logo, and then overlaying part 
of that by installing freepbx-2.1-beta1 yesterday. Beta1 addressed the 
zap interface, but apparently undid what existed to edit conf files, 
crm, etc. That made things look like a step backwards.



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Re: [Asterisk-Users] FreePBX in production?

2006-04-30 Thread Avi Miller

Rich Adamson wrote:
zap interface, but apparently undid what existed to edit conf files, 
crm, etc. That made things look like a step backwards.


Yeah, a lot of people get confused about that. I was just trying to 
clear things up. :)


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Re: [Asterisk-Users] FreePBX in Production systems?

2006-04-16 Thread stoffell
On 4/15/06, Min Hwan Chang [EMAIL PROTECTED] wrote:
 wondering if its stable enough to use. Currently I'm editing my own *.conf

Using it at multiple sites (ranging from 10-50 extensions).

 scripts but it sure would be nice if there were some sort of web interface
 for other people to use.  The only thing holding me back is the stability of
 the FreePBX package...  Any comments on this? Thanks in advance.

The stability ? freepbx is a web front-end to generate your config
files. the config files it generates (most importantly, your dialplan)
are well constructed. the setup is 'general', meaning you can use the
freepbx-way to serve many different purposes. if you want a very
slick dialplan suited for a specific environment, you might (!) be
better of writing your own. (but that means, you're on your own ;))

If all you want to do is 'bring out' a webinterface to let someone
edit the extensions, you can generate your own interface, or only use
the extensions module of freepbx.

choice is great, isn't it ? ;-)

cheers
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Re: [Asterisk-Users] FreePBX in Production systems?

2006-04-16 Thread Tzafrir Cohen
On Sun, Apr 16, 2006 at 11:26:56AM +0200, stoffell wrote:
 On 4/15/06, Min Hwan Chang [EMAIL PROTECTED] wrote:
  wondering if its stable enough to use. Currently I'm editing my own *.conf
 
 Using it at multiple sites (ranging from 10-50 extensions).
 
  scripts but it sure would be nice if there were some sort of web interface
  for other people to use.  The only thing holding me back is the stability of
  the FreePBX package...  Any comments on this? Thanks in advance.
 
 The stability ? freepbx is a web front-end to generate your config
 files. the config files it generates (most importantly, your dialplan)
 are well constructed. the setup is 'general', meaning you can use the
 freepbx-way to serve many different purposes. if you want a very
 slick dialplan suited for a specific environment, you might (!) be
 better of writing your own. (but that means, you're on your own ;))
 
 If all you want to do is 'bring out' a webinterface to let someone
 edit the extensions, you can generate your own interface, or only use
 the extensions module of freepbx.

And how do you intend to update anything other than through the web
interface? 

If you try to update things manually, you'll end up in a mess. And
there's no other interface to manipulate data in the database other than
the web interface.

 
 choice is great, isn't it ? ;-)

Right.

-- Tzafrir
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Re: [Asterisk-Users] FreePBX in Production systems?

2006-04-16 Thread Lacy Moore - Aspendora
FreePBX is good to get you started. Their dialplans are a good start, and it's nice to even load up AAH in a virtual machine and then play with to learn how to do certain things. You then look at the code generated, and you can copy that code into your own dialplan, or at least get a better understanding of how to accomplish something. 


To me, FreePBX is a learning tool, but not something to be used on a production system. I find that trying to use it on a production system, I spend too much time trying to get around it.

On 4/16/06, Tzafrir Cohen [EMAIL PROTECTED] wrote:
On Sun, Apr 16, 2006 at 11:26:56AM +0200, stoffell wrote: On 4/15/06, Min Hwan Chang 
[EMAIL PROTECTED] wrote:  wondering if its stable enough to use. Currently I'm editing my own *.conf Using it at multiple sites (ranging from 10-50 extensions).  scripts but it sure would be nice if there were some sort of web interface
  for other people to use.The only thing holding me back is the stability of  the FreePBX package...Any comments on this? Thanks in advance. The stability ? freepbx is a web front-end to generate your config
 files. the config files it generates (most importantly, your dialplan) are well constructed. the setup is 'general', meaning you can use the freepbx-way to serve many different purposes. if you want a very
 slick dialplan suited for a specific environment, you might (!) be better of writing your own. (but that means, you're on your own ;)) If all you want to do is 'bring out' a webinterface to let someone
 edit the extensions, you can generate your own interface, or only use the extensions module of freepbx.And how do you intend to update anything other than through the webinterface?
If you try to update things manually, you'll end up in a mess. Andthere's no other interface to manipulate data in the database other thanthe web interface. choice is great, isn't it ? ;-)
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Re: [Asterisk-Users] FreePBX in Production systems?

2006-04-16 Thread Min Hwan Chang
Thanks for the great replies, after taking the newest AAH2.8 for a spin I'm beginning to realize that running FreePBX will be well worth it. The system we have running in the office currently is limited by my horrible dialplan so having something autogenerated will be nice. Because we don't need a whole bunch of extras, for my needs FreePBX should be just right and like ya'll were saying, its a stepping stone to better dialplans, thanks all! 
Regards,MIn Chang On 4/16/06, Lacy Moore - Aspendora [EMAIL PROTECTED] wrote:
FreePBX is good to get you started. Their dialplans are a good start, and it's nice to even load up AAH in a virtual machine and then play with to learn how to do certain things. You then look at the code generated, and you can copy that code into your own dialplan, or at least get a better understanding of how to accomplish something. 


To me, FreePBX is a learning tool, but not something to be used on a production system. I find that trying to use it on a production system, I spend too much time trying to get around it.


On 4/16/06, Tzafrir Cohen [EMAIL PROTECTED]
 wrote:
On Sun, Apr 16, 2006 at 11:26:56AM +0200, stoffell wrote: On 4/15/06, Min Hwan Chang 

[EMAIL PROTECTED] wrote:  wondering if its stable enough to use. Currently I'm editing my own *.conf Using it at multiple sites (ranging from 10-50 extensions).  scripts but it sure would be nice if there were some sort of web interface
  for other people to use.The only thing holding me back is the stability of  the FreePBX package...Any comments on this? Thanks in advance. The stability ? freepbx is a web front-end to generate your config
 files. the config files it generates (most importantly, your dialplan) are well constructed. the setup is 'general', meaning you can use the freepbx-way to serve many different purposes. if you want a very
 slick dialplan suited for a specific environment, you might (!) be better of writing your own. (but that means, you're on your own ;)) If all you want to do is 'bring out' a webinterface to let someone
 edit the extensions, you can generate your own interface, or only use the extensions module of freepbx.And how do you intend to update anything other than through the webinterface?
If you try to update things manually, you'll end up in a mess. Andthere's no other interface to manipulate data in the database other thanthe web interface. choice is great, isn't it ? ;-)
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Re: [Asterisk-Users] FreePBX in Production systems?

2006-04-15 Thread Rob Terhaar
I'm currently using it at 2 offices- each one is about 40 phonesOn 4/15/06, Min Hwan Chang [EMAIL PROTECTED]
 wrote:Is anyone using FreePBX in production level systems because I'm just wondering if its stable enough to use. Currently I'm editing my own *.conf scripts but it sure would be nice if there were some sort of web interface for other people to use. The only thing holding me back is the stability of the FreePBX package... Any comments on this? Thanks in advance. 
Regards,Min Chang

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Re: Re: [Asterisk-Users] FreePBX in Production systems?

2006-04-15 Thread pdhales

We had an issue at an install of [EMAIL PROTECTED] - where if you use the 
external extensions the machine is unable to start Asterisk after a reboot.

Which in the end begged a question - it was nice have customers who could edit 
their box, but was it worth it for the angry calls when their PABX would not 
start up?

PaulH

 Rob Terhaar [EMAIL PROTECTED] wrote:
 
 I'm currently using it at 2 offices- each one is about 40 phones
 
 On 4/15/06, Min Hwan Chang [EMAIL PROTECTED] wrote:
 
  Is anyone using FreePBX in production level systems because I'm just
  wondering if its stable enough to use. Currently I'm editing my own 
 *.conf
  scripts but it sure would be nice if there were some sort of web 
 interface
  for other people to use.  The only thing holding me back is the 
 stability of
  the FreePBX package...  Any comments on this? Thanks in advance.
 
  Regards,
  Min Chang
 
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