RE: [Asterisk-Users] Today's possible problems with Broadvoice????

2004-08-03 Thread Jay Milk
Uhm... So ATT pays you back WHAT for the time they're done?  So if they
go down all-day Monday, I'll get back... A dollar?  Heck, my cellular
provider does better than that.  That's not an SLA, that's a simple
refund-agreement... Nobody makes you pay for service you don't receive.
It's also completely useless, because it doesn't take into consideration
damages which my arise from the missing service, nor does it punish
ATT for failing to provide reliable service.

The worst SLA I ever accepted called for a full day's refund if the
service went down for up to 3  hours in any one 7-day period, a week's
refund if the service went out for 3-6 hours, and a full month's refund
for any outtage above.  It would also allow penalty-free termination of
the contract if ever there the service was less than 99.2% availability
in any given 30-day period.

Better SLAs I've signed would provide 99.5-99.9% availability and
carry damage estimates for service outtages.

 -Original Message-
 From: Brian McManus [mailto:[EMAIL PROTECTED] 
 Sent: Monday, August 02, 2004 2:54 PM
 To: [EMAIL PROTECTED]
 Subject: Re: [Asterisk-Users] Today's possible problems with 
 Broadvoice
 
 
 Absolutely, there is VoicePulse, BroadVox, Nufone, etc.  Also If you 
 want exceptional stability and don't mind paying the man 
 ATT also has 
 business and residential VoIP service (it's a bit spendy but very 
 reliable, and for business a rep told me they have 100% 
 Service Level 
 agreements, if they go down, they will pay you back for that time of 
 unavailable service.) :
 
http://www.usa.att.com/callvantage/home.jsp?

B

Surely there are other providers to investigate, or a customer service 
desk at
Broadvoice to complain to.

-A.

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Re: [Asterisk-Users] Today's possible problems with Broadvoice????

2004-08-02 Thread Bartosz Wegrzyn
My probles started again.
2.30.I cannot register.


Connected to Asterisk CVS-HEAD-07/27/04-12:25:03 currently running on
lexon (pid = 12654)
-- Remote UNIX connection
Aug  2 14:25:20 WARNING[-1147659344]: chan_sip.c:673 retrans_pkt: Maximum
retries exceeded on call [EMAIL PROTECTED] for
seqno 200 (Critical Request)
Aug  2 14:25:34 NOTICE[-1147659344]: chan_sip.c:3914 sip_reg_timeout:
Registration for '[EMAIL PROTECTED]' timed out, trying again
-- parse_srv: SRV mapped to host proxy.lax.broadvoice.com, port 5060
Aug  2 14:25:40 WARNING[-1147659344]: chan_sip.c:673 retrans_pkt: Maximum
retries exceeded on call [EMAIL PROTECTED] for
seqno 201 (Critical Request)
Aug  2 14:25:54 NOTICE[-1147659344]: chan_sip.c:3914 sip_reg_timeout:
Registration for '[EMAIL PROTECTED]' timed out, trying again
-- parse_srv: SRV mapped to host proxy.dca.broadvoice.com, port 5060
-- parse_srv: SRV mapped to host proxy.lax.broadvoice.com, port 5060
Aug  2 14:26:08 WARNING[-1147659344]: chan_sip.c:673 retrans_pkt: Maximum
retries exceeded on call [EMAIL PROTECTED] for
seqno 203 (Critical Request)
Aug  2 14:26:22 NOTICE[-1147659344]: chan_sip.c:3914 sip_reg_timeout:
Registration for '[EMAIL PROTECTED]' timed out, trying again
-- parse_srv: SRV mapped to host proxy.dca.broadvoice.com, port 5060
-- parse_srv: SRV mapped to host proxy.lax.broadvoice.com, port 5060
-- parse_srv: SRV mapped to host proxy.dca.broadvoice.com, port 5060
-- parse_srv: SRV mapped to host proxy.dca.broadvoice.com, port 5060
-- parse_srv: SRV mapped to host proxy.dca.broadvoice.com, port 5060
-- parse_srv: SRV mapped to host proxy.lax.broadvoice.com, port 5060
Aug  2 14:27:09 WARNING[-1147659344]: chan_sip.c:673 retrans_pkt: Maximum
retries exceeded on call [EMAIL PROTECTED] for
seqno 209 (Critical Request)
Aug  2 14:27:23 NOTICE[-1147659344]: chan_sip.c:3914 sip_reg_timeout:
Registration for '[EMAIL PROTECTED]' timed out, trying again
-- parse_srv: SRV mapped to host proxy.dca.broadvoice.com, port 5060
-- parse_srv: SRV mapped to host proxy.lax.broadvoice.com, port 5060
Aug  2 14:27:37 WARNING[-1147659344]: chan_sip.c:673 retrans_pkt: Maximum
retries exceeded on call [EMAIL PROTECTED] for
seqno 211 (Critical Request)


Bart,


 Did anybody experience and problems with broadvoice today?
 I could not call into my box till 1.30 pm.
 I was always redirected to my mailbox at broadvoice.

 After  1.30 everything started to work again.

 Bart,


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Re: [Asterisk-Users] Today's possible problems with Broadvoice????

2004-08-02 Thread Andrew Kohlsmith
On Monday 02 August 2004 15:28, Bartosz Wegrzyn wrote:
 My probles started again.
 2.30.I cannot register.

Surely there are other providers to investigate, or a customer service desk at 
Broadvoice to complain to.

-A.
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Re: [Asterisk-Users] Today's possible problems with Broadvoice????

2004-08-02 Thread Bartosz Wegrzyn
2.34 pm they are back up and running.

What is going on???

 My probles started again.
 2.30.I cannot register.


 Connected to Asterisk CVS-HEAD-07/27/04-12:25:03 currently running on
 lexon (pid = 12654)
 -- Remote UNIX connection
 Aug  2 14:25:20 WARNING[-1147659344]: chan_sip.c:673 retrans_pkt: Maximum
 retries exceeded on call [EMAIL PROTECTED] for
 seqno 200 (Critical Request)
 Aug  2 14:25:34 NOTICE[-1147659344]: chan_sip.c:3914 sip_reg_timeout:
 Registration for '[EMAIL PROTECTED]' timed out, trying again
 -- parse_srv: SRV mapped to host proxy.lax.broadvoice.com, port 5060
 Aug  2 14:25:40 WARNING[-1147659344]: chan_sip.c:673 retrans_pkt: Maximum
 retries exceeded on call [EMAIL PROTECTED] for
 seqno 201 (Critical Request)
 Aug  2 14:25:54 NOTICE[-1147659344]: chan_sip.c:3914 sip_reg_timeout:
 Registration for '[EMAIL PROTECTED]' timed out, trying again
 -- parse_srv: SRV mapped to host proxy.dca.broadvoice.com, port 5060
 -- parse_srv: SRV mapped to host proxy.lax.broadvoice.com, port 5060
 Aug  2 14:26:08 WARNING[-1147659344]: chan_sip.c:673 retrans_pkt: Maximum
 retries exceeded on call [EMAIL PROTECTED] for
 seqno 203 (Critical Request)
 Aug  2 14:26:22 NOTICE[-1147659344]: chan_sip.c:3914 sip_reg_timeout:
 Registration for '[EMAIL PROTECTED]' timed out, trying again
 -- parse_srv: SRV mapped to host proxy.dca.broadvoice.com, port 5060
 -- parse_srv: SRV mapped to host proxy.lax.broadvoice.com, port 5060
 -- parse_srv: SRV mapped to host proxy.dca.broadvoice.com, port 5060
 -- parse_srv: SRV mapped to host proxy.dca.broadvoice.com, port 5060
 -- parse_srv: SRV mapped to host proxy.dca.broadvoice.com, port 5060
 -- parse_srv: SRV mapped to host proxy.lax.broadvoice.com, port 5060
 Aug  2 14:27:09 WARNING[-1147659344]: chan_sip.c:673 retrans_pkt: Maximum
 retries exceeded on call [EMAIL PROTECTED] for
 seqno 209 (Critical Request)
 Aug  2 14:27:23 NOTICE[-1147659344]: chan_sip.c:3914 sip_reg_timeout:
 Registration for '[EMAIL PROTECTED]' timed out, trying again
 -- parse_srv: SRV mapped to host proxy.dca.broadvoice.com, port 5060
 -- parse_srv: SRV mapped to host proxy.lax.broadvoice.com, port 5060
 Aug  2 14:27:37 WARNING[-1147659344]: chan_sip.c:673 retrans_pkt: Maximum
 retries exceeded on call [EMAIL PROTECTED] for
 seqno 211 (Critical Request)


 Bart,


 Did anybody experience and problems with broadvoice today?
 I could not call into my box till 1.30 pm.
 I was always redirected to my mailbox at broadvoice.

 After  1.30 everything started to work again.

 Bart,


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Re: [Asterisk-Users] Today's possible problems with Broadvoice????

2004-08-02 Thread Brian McManus
Absolutely, there is VoicePulse, BroadVox, Nufone, etc.  Also If you 
want exceptional stability and don't mind paying the man ATT also has 
business and residential VoIP service (it's a bit spendy but very 
reliable, and for business a rep told me they have 100% Service Level 
agreements, if they go down, they will pay you back for that time of 
unavailable service.) :

http://www.usa.att.com/callvantage/home.jsp?
B
Surely there are other providers to investigate, or a customer service desk at 
Broadvoice to complain to.

-A.
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Re: [Asterisk-Users] Today's possible problems with Broadvoice????

2004-08-02 Thread Bartosz Wegrzyn
As far as I know all those comanies want to be reliable.
You talk like broadvoice is one of the comanies that goes down very often.
And as a alternative you suggest to switch.
I don't think that this is the way I or other people should go.
Broadvoice needs to be 100% up and I now they want that.


Bart,

 Absolutely, there is VoicePulse, BroadVox, Nufone, etc.  Also If you
 want exceptional stability and don't mind paying the man ATT also has
 business and residential VoIP service (it's a bit spendy but very
 reliable, and for business a rep told me they have 100% Service Level
 agreements, if they go down, they will pay you back for that time of
 unavailable service.) :

 http://www.usa.att.com/callvantage/home.jsp?

 B

Surely there are other providers to investigate, or a customer service
 desk at
Broadvoice to complain to.

-A.
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Re: [Asterisk-Users] Today's possible problems with Broadvoice????

2004-08-02 Thread Brian McManus
For the record, That wasn't the intent of my post, he did ask if there 
were alternatives, and I mentioned there are alternatives.

I agree they all would like to be up 100%, and since I've never used 
BroadVoice, I can't talk negatively or positively represent them, as I 
have no experience using them. 

I'm assuming some of these providers are experiencing growing pains, and 
they have quickly fixed the problem-- Above and beyond that, BroadVoice 
doesn't officially support * as a device, and as far as I know, have 
never had an outage for supported systems.

Brian

Bartosz Wegrzyn wrote:
As far as I know all those comanies want to be reliable.
You talk like broadvoice is one of the comanies that goes down very often.
And as a alternative you suggest to switch.
I don't think that this is the way I or other people should go.
Broadvoice needs to be 100% up and I now they want that.
Bart,
 

Absolutely, there is VoicePulse, BroadVox, Nufone, etc.  Also If you
want exceptional stability and don't mind paying the man ATT also has
business and residential VoIP service (it's a bit spendy but very
reliable, and for business a rep told me they have 100% Service Level
agreements, if they go down, they will pay you back for that time of
unavailable service.) :
http://www.usa.att.com/callvantage/home.jsp?
B
   

Surely there are other providers to investigate, or a customer service
desk at
Broadvoice to complain to.
-A.
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Re: [Asterisk-Users] Today's possible problems with Broadvoice????

2004-08-02 Thread Andrew Kohlsmith
On Monday 02 August 2004 16:20, Brian McManus wrote:
 For the record, That wasn't the intent of my post, he did ask if there
 were alternatives, and I mentioned there are alternatives.

It was the intent of my post; There have been what, 50 messages about 
Broadvoice being down on this list?  It's entirely offtopic.  Take it to 
-biz, this list is busy enough without constant status reports about one 
particular VOIP provider, especially one which doesn't seem to have it shit 
together and (unless I am mistaken) does nothing to support Asterisk.

-A.
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