Re: [Asterisk-Users] Recording in a call center
You need something like this ??
exten = _0.,1,SetVar(CALLFILENAME=${CALLERIDNUM}-${EXTEN}-${TIMESTAMP})
exten = _0.,2,Monitor(wav,${CALLFILENAME},m)
exten = _0.,3,Dial,SIP/[EMAIL PROTECTED]
and mount another server with NFS or SAMBA on /var/spool/asterisk/monitor
That would be the job.
Sjaak
I would like to record two months of calls. The call center does not
have a huge volume, probably like 60 calls a day and average about 15
min a call. I am using a quad port e1 card from digium. i would like
to record the calls on a seperate server than the one running asterisk
to avoid any problems.
any ideas?
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Re: [Asterisk-Users] Recording in a call center
60 calls a day is nothing. I'm sure your Asterisk box can handle it with the standard Monitor command. I've recorded many calls, 8+ hours straight and I'm on a crap old Pentium 3 633MHz system. What exactly do you fear will happen if you record on the Asterisk box? -- Dana On 4/29/05, Steve Totaro [EMAIL PROTECTED] wrote: I would like to record two months of calls. The call center does not have a huge volume, probably like 60 calls a day and average about 15 min a call. I am using a quad port e1 card from digium. i would like to record the calls on a seperate server than the one running asterisk to avoid any problems. any ideas? ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Recording in a call center
It is a critical system and located overseas with no technical people onsite. Logic dictates that changes be made with a light footprint. - Original Message - From: Dana Olson [EMAIL PROTECTED] To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Sent: Friday, April 29, 2005 11:12 AM Subject: Re: [Asterisk-Users] Recording in a call center 60 calls a day is nothing. I'm sure your Asterisk box can handle it with the standard Monitor command. I've recorded many calls, 8+ hours straight and I'm on a crap old Pentium 3 633MHz system. What exactly do you fear will happen if you record on the Asterisk box? -- Dana On 4/29/05, Steve Totaro [EMAIL PROTECTED] wrote: I would like to record two months of calls. The call center does not have a huge volume, probably like 60 calls a day and average about 15 min a call. I am using a quad port e1 card from digium. i would like to record the calls on a seperate server than the one running asterisk to avoid any problems. any ideas? ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Recording in a call center
Wouldn't introducing Samba into the mix be even worse?
I would think it would add more processing power and network use to be
constantly writing over the network as opposed to recording on the
same box.
If it's such a critical system, it should have the power to do that,
but that's not the point... If I had such a critical system, I'm not
so sure that I would be saving files in real-time over the network via
Samba.
My question is, what's the difference between writing to the local
disk and over the network? What will happen if the network link goes
down? I've had bad experiences with Samba and NFS both, as far as
connectivity issue handling is concerned.
--
Dana
On 4/29/05, sjaak imap [EMAIL PROTECTED] wrote:
You need something like this ??
exten = _0.,1,SetVar(CALLFILENAME=${CALLERIDNUM}-${EXTEN}-${TIMESTAMP})
exten = _0.,2,Monitor(wav,${CALLFILENAME},m)
exten = _0.,3,Dial,SIP/[EMAIL PROTECTED]
and mount another server with NFS or SAMBA on /var/spool/asterisk/monitor
That would be the job.
Sjaak
I would like to record two months of calls. The call center does not
have a huge volume, probably like 60 calls a day and average about 15
min a call. I am using a quad port e1 card from digium. i would like
to record the calls on a seperate server than the one running asterisk
to avoid any problems.
any ideas?
___
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To UNSUBSCRIBE or update options visit:
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