RE: [asterisk-users] Junk faxes

2006-11-24 Thread Colin Anderson
Unfortunately a lot of people don't bother to set TSI and have blocked
Caller ID on their fax line so you would get false positives if you filtered
out those faxes. I just did a HylaFAX install last week where the enduser
was extremely pleased about the fax-to-email - when a junk fax came in
(about 30% of their faxes!) she just deleted it from Outlook. She felt
totally empowered. 

-Original Message-
From: Doug Lytle [mailto:[EMAIL PROTECTED]
Sent: Friday, November 24, 2006 8:29 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Junk faxes


Hey everybody,

I wanted to know what other may be doing to stem the flood of inbound 
junk faxes?

We currently using Asterisk/iaxmodem/Hylafax for fax services and get a 
number of junk faxes daily.  Most (If not all) of them have caller-id 
blocked and have a TSI of .  I was hoping that, since we are using a 
PRI, there would be other information coming across that I could use to 
identify these spammers.  Any suggestion would be appreciated.

Doug



-- Ben Franklin quote: Those who would give up Essential Liberty to 
purchase a little Temporary Safety, deserve neither Liberty nor Safety.
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Re: [asterisk-users] Junk faxes

2006-11-24 Thread Joe Greco
 Hey everybody,
 
 I wanted to know what other may be doing to stem the flood of inbound 
 junk faxes?
 
 We currently using Asterisk/iaxmodem/Hylafax for fax services and get a 
 number of junk faxes daily.  Most (If not all) of them have caller-id 
 blocked and have a TSI of .  I was hoping that, since we are using a 
 PRI, there would be other information coming across that I could use to 
 identify these spammers.  Any suggestion would be appreciated.

Take a good look at the resources on the Internet for dealing with
junk fax.  The TCPA of 1991 made them essentially illegal.  The
2005 update broadened the scope a bit, but there are still a bunch
of rules you need to follow or you're subject to penalties.

You can also do a much better job of getting caller-id by subscribing
to an 800# service that puts ANI information in the caller-id field
before delivering it to you; this assumes you're willing to pick up
the tab for incoming calls.

See http://www.fcc.gov/cgb/consumerfacts/unwantedfaxes.html for more
info.

The biggest reason we still have junk faxes is that so few people make
use of the available remedies.

... JG
-- 
Joe Greco - sol.net Network Services - Milwaukee, WI - http://www.sol.net
We call it the 'one bite at the apple' rule. Give me one chance [and] then I
won't contact you again. - Direct Marketing Ass'n position on e-mail spam(CNN)
With 24 million small businesses in the US alone, that's way too many apples.
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Re: [asterisk-users] Junk faxes

2006-11-24 Thread Doug Lytle

Joe Greco wrote:

You can also do a much better job of getting caller-id by subscribing
to an 800# service that puts ANI information in the caller-id field
  

We have our own 1800 lines, hm I'll have to look into this.

Doug


-- Ben Franklin quote: Those who would give up Essential Liberty to 
purchase a little Temporary Safety, deserve neither Liberty nor Safety.

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Re: [asterisk-users] Junk faxes

2006-11-24 Thread Steve Totaro

Doug Lytle wrote:

Hey everybody,

I wanted to know what other may be doing to stem the flood of inbound 
junk faxes?


We currently using Asterisk/iaxmodem/Hylafax for fax services and get 
a number of junk faxes daily.  Most (If not all) of them have 
caller-id blocked and have a TSI of .  I was hoping that, since we 
are using a PRI, there would be other information coming across that I 
could use to identify these spammers.  Any suggestion would be 
appreciated.


Doug

Is this an 800 number?  If so, and maybe if your telco is very nice, you 
can get ANI.  Toll free lines get ANI for billing purposes but it is 
much more useful than just billing.  Sometimes you just have to request 
it.  ANI cannot be blocked like callerID.  If the spammers are 
sophisticated enough, they can still get around the ANI but I doubt they 
are.


BTW OT from another thread, I upgraded IAXmodem and used the example 
Hylafax modem config files instead of using Hylafax's addmodem and 
things seem to be much better.  Keeping my fingers crossed and will load 
first thing Monday.


Thanks,
Steve Totaro

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Re: [asterisk-users] Junk faxes

2006-11-24 Thread Steve Totaro

Doug Lytle wrote:

Joe Greco wrote:

You can also do a much better job of getting caller-id by subscribing
to an 800# service that puts ANI information in the caller-id field
  

We have our own 1800 lines, hm I'll have to look into this.

Doug


-- Ben Franklin quote: Those who would give up Essential Liberty to 
purchase a little Temporary Safety, deserve neither Liberty nor Safety.
Try dialing from a phone that lets you block callerid *67 + number with 
pri debug span x turned on.  You will see all of the info that is being 
passed in the IEs.  You may already have ANI enabled and not know it.


Thanks,
Steve
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Re: [asterisk-users] Junk faxes

2006-11-24 Thread Doug Lytle

Steve Totaro wrote:
Try dialing from a phone that lets you block callerid *67 + number 
with pri debug span x turned on.  You will see all of the info that is 
being passed in the IEs.  You may already have ANI enabled and not 
know it.


I'll give that a try when I have access to that feature.

As for ANI, I tried the NoOP(${CALLIERID(ANI)}) and it only showed my 
cell phone caller-id.  I wonder if that could be a feature of a PRI.  
I'll have to talk to the phone admin.


Doug


-- Ben Franklin quote: Those who would give up Essential Liberty to 
purchase a little Temporary Safety, deserve neither Liberty nor Safety.

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Re: [asterisk-users] Junk faxes

2006-11-24 Thread Doug Lytle

Steve Totaro wrote:

Is this an 800 number?  If so


No, they do have 1 800 number though, but it goes to the main inbound 
number of the facility.


BTW OT from another thread, I upgraded IAXmodem and used the example 
Hylafax modem config files instead of using Hylafax's addmodem and 
things seem to be much better.  Keeping my fingers crossed and will 
load first thing Monday.



Great!  I love the package.

Doug


-- Ben Franklin quote: Those who would give up Essential Liberty to 
purchase a little Temporary Safety, deserve neither Liberty nor Safety.

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