Re: [asterisk-users] SPA 3000 won't relay DTMF to doorphone

2007-01-15 Thread Louis-David Mitterrand
On Fri, Jan 12, 2007 at 02:33:54PM -0500, Doug Crompton wrote:
 I am using spa3000 hardware - 2.0.1(5673) firmware - 3.1.3(GWa)
 I have used newer firmwares but find that 3.1.3 had less echo problems.

Thanks again Doug for that detailed explanation.

As for the DTMF playback level and DTMF playback length settings, 
what do you use?
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Re: [asterisk-users] SPA 3000 won't relay DTMF to doorphone

2007-01-15 Thread Julio Arruda

Doug,
You are saying that RFC2833 somehow doesn't work if you have the 
Asterisk AND at a distinct time (still within the same call), the callee 
to see the DTMF, correct ? Would this be in any case ? (meaning, if the 
voice path is going via the Asterisk or UA to UA directly ?)


I've my spa3k right now somewhat far :-), and I can't test it, but you 
know by any chance if SIP INFO would suffer from the same curse :-) ?
From my limited understand, a big difference in this case is that 
RFC2833 really is in the RTP stream, but is not voice payload, while 
with SIP INFO, is done 100% out-of-band.




Doug Crompton wrote:

I am using spa3000 hardware - 2.0.1(5673) firmware - 3.1.3(GWa)
I have used newer firmwares but find that 3.1.3 had less echo problems.

Connect a real analog phone to spa3000 fxs.  Call it from another source,
when connected send DTMF tones from that source. You should hear at least
100ms or more of the tone. inband should work. I suspect you are using
alaw or ulaw codecs. There is really no reason to use anything else. When
it does not work you will hear nothing more then a click or an ocassional
to short tone.

Another thing to check is that you should not be using any transfer
options in your dial statement (t or T or other special features.

You really have to listen to this to check it and make changes. Be sure to
restart both spa3000 and asterisk when you make changes. Otherwise you can
get fooled.

If you are making the call from the spa3000 fxo to fxs, you need to have
inband in BOTH.

This is a known bug in Asteriskspa3000 for dtmf. I think the problem is
somewhat shared but improvements in 1.4 may gelp or fic the problem. I am
using 1.2 so I cannot answer that.

Basically when using the spa3000 you have to make the choice of wether you
want to be able to use dtmf features (transfer etc.)OR have the capability
to send DTMF to or from the caller or callee. you really can't have both.
Thus inband vs. rfc2833. I chose inband so I can interact with called
ivr's and call in from pstn and access my VM.

Doug


On Fri, 12 Jan 2007, Louis-David Mitterrand wrote:


On Fri, Jan 12, 2007 at 10:58:16AM -0500, Doug Crompton wrote:

The spa3000 does not play well with Asterisk with dtmf rfc2833 signaling.
Set BOTH the sip.conf AND the spa3000 to inband for DTMF. That would be
the line1 tab on spa3000. This applies to the fxo (pstn) also if you are
using it for such things as ivr's.

Thanks for your suggestion. We tried that without success (using firmware
3.1.7(GWc))

Do you think an upgrade to 3.1.10 might be warranted?

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Re: [asterisk-users] SPA 3000 won't relay DTMF to doorphone

2007-01-15 Thread Doug Crompton
I use default values for both of those. The big thing is to call youself.
Use a cell, call a phone on the FXS. Hit a key on the cell and listen
on FXS for DTMF. Make changes, reboot, and repeat. Hearing is believing.
It is so much easier! I think you will find the inband will work.

Doug

On Mon, 15 Jan 2007, Louis-David Mitterrand wrote:

 On Fri, Jan 12, 2007 at 02:33:54PM -0500, Doug Crompton wrote:
  I am using spa3000 hardware - 2.0.1(5673) firmware - 3.1.3(GWa)
  I have used newer firmwares but find that 3.1.3 had less echo problems.

 Thanks again Doug for that detailed explanation.

 As for the DTMF playback level and DTMF playback length settings,
 what do you use?
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 deserve neither liberty nor safety.  -- Ben Franklin (1759)


*  Doug Crompton   *
*  Richboro, PA 18954  *
*  215-431-6307*
*  *
* [EMAIL PROTECTED]*
* http://www.crompton.com  *



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Re: [asterisk-users] SPA 3000 won't relay DTMF to doorphone

2007-01-15 Thread Doug Crompton
I am not sure what you are asking? The problem is that rfc2833 does not
play well with the spa-3000 and Asterisk. I am not sure if it is limited
to just the spa3k. There is a bug causing this that has been documented.
Google spa3000 dtmf bug asterisk for more info. The bottom line is that
you need to use sip info (inband dtmf) if you desire dtmf transfer to the
other party after the call has completed. Such as you call a bank, or you
call your Asterisk voicemail, or your door lock which is actuated by dtmf.
If none of these are of interest and you would rather have the dtmf
features of Asterisk, then use rfc2833. you can't have both!

Doug

On Mon, 15 Jan 2007, Julio Arruda wrote:

 Doug,
 You are saying that RFC2833 somehow doesn't work if you have the
 Asterisk AND at a distinct time (still within the same call), the callee
 to see the DTMF, correct ? Would this be in any case ? (meaning, if the
 voice path is going via the Asterisk or UA to UA directly ?)

 I've my spa3k right now somewhat far :-), and I can't test it, but you
 know by any chance if SIP INFO would suffer from the same curse :-) ?
  From my limited understand, a big difference in this case is that
 RFC2833 really is in the RTP stream, but is not voice payload, while
 with SIP INFO, is done 100% out-of-band.



 Doug Crompton wrote:
  I am using spa3000 hardware - 2.0.1(5673) firmware - 3.1.3(GWa)
  I have used newer firmwares but find that 3.1.3 had less echo problems.
 
  Connect a real analog phone to spa3000 fxs.  Call it from another source,
  when connected send DTMF tones from that source. You should hear at least
  100ms or more of the tone. inband should work. I suspect you are using
  alaw or ulaw codecs. There is really no reason to use anything else. When
  it does not work you will hear nothing more then a click or an ocassional
  to short tone.
 
  Another thing to check is that you should not be using any transfer
  options in your dial statement (t or T or other special features.
 
  You really have to listen to this to check it and make changes. Be sure to
  restart both spa3000 and asterisk when you make changes. Otherwise you can
  get fooled.
 
  If you are making the call from the spa3000 fxo to fxs, you need to have
  inband in BOTH.
 
  This is a known bug in Asteriskspa3000 for dtmf. I think the problem is
  somewhat shared but improvements in 1.4 may gelp or fic the problem. I am
  using 1.2 so I cannot answer that.
 
  Basically when using the spa3000 you have to make the choice of wether you
  want to be able to use dtmf features (transfer etc.)OR have the capability
  to send DTMF to or from the caller or callee. you really can't have both.
  Thus inband vs. rfc2833. I chose inband so I can interact with called
  ivr's and call in from pstn and access my VM.
 
  Doug
 
 
  On Fri, 12 Jan 2007, Louis-David Mitterrand wrote:
 
  On Fri, Jan 12, 2007 at 10:58:16AM -0500, Doug Crompton wrote:
  The spa3000 does not play well with Asterisk with dtmf rfc2833 signaling.
  Set BOTH the sip.conf AND the spa3000 to inband for DTMF. That would be
  the line1 tab on spa3000. This applies to the fxo (pstn) also if you are
  using it for such things as ivr's.
  Thanks for your suggestion. We tried that without success (using firmware
  3.1.7(GWc))
 
  Do you think an upgrade to 3.1.10 might be warranted?
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Those that sacrifice essential liberty to obtain a little temporary safety
 deserve neither liberty nor safety.  -- Ben Franklin (1759)


*  Doug Crompton   *
*  Richboro, PA 18954  *
*  215-431-6307*
*  *
* [EMAIL PROTECTED]*
* http://www.crompton.com  *



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Re: [asterisk-users] SPA 3000 won't relay DTMF to doorphone

2007-01-15 Thread Julio Arruda

Doug Crompton wrote:

I am not sure what you are asking? The problem is that rfc2833 does not
play well with the spa-3000 and Asterisk. I am not sure if it is limited
to just the spa3k. There is a bug causing this that has been documented.
Google spa3000 dtmf bug asterisk for more info. The bottom line is that
you need to use sip info (inband dtmf) if you desire dtmf transfer to the
other party after the call has completed. Such as you call a bank, or you
call your Asterisk voicemail, or your door lock which is actuated by dtmf.
If none of these are of interest and you would rather have the dtmf
features of Asterisk, then use rfc2833. you can't have both!



SIP INFO is not the same as Inband DTMF, that is why I'm asking.
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Re: [asterisk-users] SPA 3000 won't relay DTMF to doorphone

2007-01-15 Thread Doug Crompton
OK... I understand. As I remember I did try other methods like INFO. It
has been awhile. I think INBAND is the only one that worked for me.

Doug

On Mon, 15 Jan 2007, Julio Arruda wrote:

 Doug Crompton wrote:
  I am not sure what you are asking? The problem is that rfc2833 does not
  play well with the spa-3000 and Asterisk. I am not sure if it is limited
  to just the spa3k. There is a bug causing this that has been documented.
  Google spa3000 dtmf bug asterisk for more info. The bottom line is that
  you need to use sip info (inband dtmf) if you desire dtmf transfer to the
  other party after the call has completed. Such as you call a bank, or you
  call your Asterisk voicemail, or your door lock which is actuated by dtmf.
  If none of these are of interest and you would rather have the dtmf
  features of Asterisk, then use rfc2833. you can't have both!


 SIP INFO is not the same as Inband DTMF, that is why I'm asking.
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Re: [asterisk-users] SPA 3000 won't relay DTMF to doorphone

2007-01-12 Thread Doug Crompton
The spa3000 does not play well with Asterisk with dtmf rfc2833 signaling.
Set BOTH the sip.conf AND the spa3000 to inband for DTMF. That would be
the line1 tab on spa3000. This applies to the fxo (pstn) also if you are
using it for such things as ivr's.

Doug

On Fri, 12 Jan 2007, Louis-David Mitterrand wrote:

 Hello,

 Before throwing in the towel with my Sipura 3000 has anyone had much
 success with that adapter connected to a door phone?

 In our setup a doorphone is connected to the SPA's fxs port. When a
 visitor rings, asterisk calls a group of Polycoms and the person who
 answers has to enter *1 to trigger the door opening.

 However it seems the SPA doesn't relay the DTMF's to the doorbell.

 Any suggestions more than welcome, thanks,
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 deserve neither liberty nor safety.  -- Ben Franklin (1759)


*  Doug Crompton   *
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*  215-431-6307*
*  *
* [EMAIL PROTECTED]*
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Re: [asterisk-users] SPA 3000 won't relay DTMF to doorphone

2007-01-12 Thread Eric \ManxPower\ Wieling

Doug Crompton wrote:

The spa3000 does not play well with Asterisk with dtmf rfc2833 signaling.
Set BOTH the sip.conf AND the spa3000 to inband for DTMF. That would be
the line1 tab on spa3000. This applies to the fxo (pstn) also if you are
using it for such things as ivr's.


This will only work if you are using ULAW or ALAW codecs.  All other 
codecs will distort inband DTMF.

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Re: [asterisk-users] SPA 3000 won't relay DTMF to doorphone

2007-01-12 Thread Louis-David Mitterrand
On Fri, Jan 12, 2007 at 10:58:16AM -0500, Doug Crompton wrote:
 The spa3000 does not play well with Asterisk with dtmf rfc2833 signaling.
 Set BOTH the sip.conf AND the spa3000 to inband for DTMF. That would be
 the line1 tab on spa3000. This applies to the fxo (pstn) also if you are
 using it for such things as ivr's.

Thanks for your suggestion. We tried that without success (using firmware 
3.1.7(GWc))

Do you think an upgrade to 3.1.10 might be warranted?
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Re: [asterisk-users] SPA 3000 won't relay DTMF to doorphone

2007-01-12 Thread Julio Arruda

Eric ManxPower Wieling wrote:

Doug Crompton wrote:

The spa3000 does not play well with Asterisk with dtmf rfc2833 signaling.
Set BOTH the sip.conf AND the spa3000 to inband for DTMF. That would be
the line1 tab on spa3000. This applies to the fxo (pstn) also if you are
using it for such things as ivr's.


This will only work if you are using ULAW or ALAW codecs.  All other 
codecs will distort inband DTMF.


I've been using INFO in a SPA 3000 for some time, seems to work fine (is 
not heavy usage, but..)

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Re: [asterisk-users] SPA 3000 won't relay DTMF to doorphone

2007-01-12 Thread Doug Crompton
I am using spa3000 hardware - 2.0.1(5673) firmware - 3.1.3(GWa)
I have used newer firmwares but find that 3.1.3 had less echo problems.

Connect a real analog phone to spa3000 fxs.  Call it from another source,
when connected send DTMF tones from that source. You should hear at least
100ms or more of the tone. inband should work. I suspect you are using
alaw or ulaw codecs. There is really no reason to use anything else. When
it does not work you will hear nothing more then a click or an ocassional
to short tone.

Another thing to check is that you should not be using any transfer
options in your dial statement (t or T or other special features.

You really have to listen to this to check it and make changes. Be sure to
restart both spa3000 and asterisk when you make changes. Otherwise you can
get fooled.

If you are making the call from the spa3000 fxo to fxs, you need to have
inband in BOTH.

This is a known bug in Asteriskspa3000 for dtmf. I think the problem is
somewhat shared but improvements in 1.4 may gelp or fic the problem. I am
using 1.2 so I cannot answer that.

Basically when using the spa3000 you have to make the choice of wether you
want to be able to use dtmf features (transfer etc.)OR have the capability
to send DTMF to or from the caller or callee. you really can't have both.
Thus inband vs. rfc2833. I chose inband so I can interact with called
ivr's and call in from pstn and access my VM.

Doug


On Fri, 12 Jan 2007, Louis-David Mitterrand wrote:

 On Fri, Jan 12, 2007 at 10:58:16AM -0500, Doug Crompton wrote:
  The spa3000 does not play well with Asterisk with dtmf rfc2833 signaling.
  Set BOTH the sip.conf AND the spa3000 to inband for DTMF. That would be
  the line1 tab on spa3000. This applies to the fxo (pstn) also if you are
  using it for such things as ivr's.

 Thanks for your suggestion. We tried that without success (using firmware
 3.1.7(GWc))

 Do you think an upgrade to 3.1.10 might be warranted?
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Those that sacrifice essential liberty to obtain a little temporary safety
 deserve neither liberty nor safety.  -- Ben Franklin (1759)


*  Doug Crompton   *
*  Richboro, PA 18954  *
*  215-431-6307*
*  *
* [EMAIL PROTECTED]*
* http://www.crompton.com  *



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