Re: [asterisk-users] analog phone digit delay

2013-07-12 Thread Ioan Indreias
Have you tried finish the dialed number with #?

I'm not sure if this is working on your setup but this is one workaround
that we give to our users when they initially complain about big delays on
SIP phones (where we have not changed yet the default dialplan).

HTH,
Ioan.


On Fri, Jul 12, 2013 at 12:33 AM, Justin Killen 
jkil...@allamericanasphalt.com wrote:

 The dahdi source already specifies an 8 second inter-digit timeout.  The
 problem is that it's erroneously using the matched pattern timeout instead,
 because the error handling part of the dialplan isn't distinguishable from
 the 'meat' of the dialplan.


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Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Eric Wieling
I imagine setting up a catch-all extension pattern is your best option.  That 
is what most seem people do.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 4:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

Okay, so I is no good.  Does anybody else have a work-around for this?

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Wednesday, July 10, 2013 1:43 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

I has the same limitations as dialplan timeouts, you have to be in a 
Background or WaitExten or similar for them to work.These items are 
designed for IVRS.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 4:40 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

It seems likely that this is exactly what is happening.  I'd rather not change 
the code though, but rather fix the dialplan.  I'm thinking using the 'i' 
extension would work just the same - would there be a reason to use a wildcard 
pattern match instead of i?

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Wednesday, July 10, 2013 1:12 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

From chan_dahdi.c, don't know if it applies to your situation or not.

/*! \brief Wait up to 16 seconds for first digit (FXO logic) */ static int 
firstdigittimeout = 16000;

/*! \brief How long to wait for following digits (FXO logic) */ static int 
gendigittimeout = 8000;

/*! \brief How long to wait for an extra digit, if there is an ambiguous match 
*/ static int matchdigittimeout = 3000;


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 3:55 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

So then, by saying If the digits already dialed match an extension in the 
dialplan...wait 3 seconds..., then we're saying that asterisk has found a 
match, and the match is the bad-extension.  Here is the bad-number context that 
is included:

 

[bad-number]

include = bad-number-custom

exten = _X.,1,Noop(bad-number, timeouts: absolute: ${TIMEOUT(absolute)} digit: 
${TIMEOUT(digit)} response: ${TIMEOUT(response)})

exten = _X.,n,ResetCDR()

exten = _X.,n,NoCDR()

exten = _X.,n,Progress

exten = _X.,n,Wait(1)

exten = _X.,n,Progress

exten = 
_X.,n,Playback(silence/1cannot-complete-as-dialedcheck-number-dial-again,noanswer)

exten = _X.,n,Wait(1)

exten = _X.,n,Congestion(20)

exten = _X.,n,Hangup

 

 

 

So then, what you're saying then is that if I was to remove this include, there 
would be no match in the dialplan and asterisk will wait for 8 seconds instead 
of 3?  The next question then is how to accomplish this without using the 
wildcard (and how to change it in freepbx).

 

-Justin 



From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Richard Mudgett
Sent: Wednesday, July 10, 2013 10:22 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

 

 

 

On Mon, Jul 8, 2013 at 12:14 PM, Justin Killen jkil...@allamericanasphalt.com 
wrote:

I have an installation that has analog phones connected via T1 channel banks.  
I'm getting complaints from users that they will enter a partial number (eg 
91213), then turn away to get the next few digits, and the system will start 
dialing before they have a chance to put in the rest of the dialing string.  Is 
there a way to increase this delay?  The only use these 4 dialing patterns:

 

Internal 3 digit numbers

91 XXX XXX    (for backwards compatibility)

9 XXX  (also for compatibility)

XXX 

 

The simple switch in chan_dahdi has two hardcoded timeout times for more digits.

 1) If the digits already dialed match an extension in the dialplan but could 
match another extension if more digits are dialed then chan_dahdi will wait 3 
seconds for more digits to arrive.

2) If the digits already dialed do not match any extension in the dialplan but 
more digits could match an extension then chan_dahdi will wait 8 seconds for 
more digits.

The shorter timeout is so the caller won't have to wait

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Justin Killen
So my only two options then are:

1) Have the timeout be so short that users complain (but they get a fancy 
message).
2) The timeouts are reasonable, but when they're wrong the users get a busy 
signal (no fancy message).

It's a shame that reasonable timeouts and a nice message are mutually exclusive.


--Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 7:08 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

I imagine setting up a catch-all extension pattern is your best option.  That 
is what most seem people do.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 4:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

Okay, so I is no good.  Does anybody else have a work-around for this?

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Wednesday, July 10, 2013 1:43 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

I has the same limitations as dialplan timeouts, you have to be in a 
Background or WaitExten or similar for them to work.These items are 
designed for IVRS.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 4:40 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

It seems likely that this is exactly what is happening.  I'd rather not change 
the code though, but rather fix the dialplan.  I'm thinking using the 'i' 
extension would work just the same - would there be a reason to use a wildcard 
pattern match instead of i?

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Wednesday, July 10, 2013 1:12 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

From chan_dahdi.c, don't know if it applies to your situation or not.

/*! \brief Wait up to 16 seconds for first digit (FXO logic) */ static int 
firstdigittimeout = 16000;

/*! \brief How long to wait for following digits (FXO logic) */ static int 
gendigittimeout = 8000;

/*! \brief How long to wait for an extra digit, if there is an ambiguous match 
*/ static int matchdigittimeout = 3000;


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 3:55 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

So then, by saying If the digits already dialed match an extension in the 
dialplan...wait 3 seconds..., then we're saying that asterisk has found a 
match, and the match is the bad-extension.  Here is the bad-number context that 
is included:

 

[bad-number]

include = bad-number-custom

exten = _X.,1,Noop(bad-number, timeouts: absolute: ${TIMEOUT(absolute)} digit: 
${TIMEOUT(digit)} response: ${TIMEOUT(response)})

exten = _X.,n,ResetCDR()

exten = _X.,n,NoCDR()

exten = _X.,n,Progress

exten = _X.,n,Wait(1)

exten = _X.,n,Progress

exten = 
_X.,n,Playback(silence/1cannot-complete-as-dialedcheck-number-dial-again,noanswer)

exten = _X.,n,Wait(1)

exten = _X.,n,Congestion(20)

exten = _X.,n,Hangup

 

 

 

So then, what you're saying then is that if I was to remove this include, there 
would be no match in the dialplan and asterisk will wait for 8 seconds instead 
of 3?  The next question then is how to accomplish this without using the 
wildcard (and how to change it in freepbx).

 

-Justin 



From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Richard Mudgett
Sent: Wednesday, July 10, 2013 10:22 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

 

 

 

On Mon, Jul 8, 2013 at 12:14 PM, Justin Killen jkil...@allamericanasphalt.com 
wrote:

I have an installation that has analog phones connected via T1 channel banks.  
I'm getting complaints from users that they will enter a partial number (eg 
91213), then turn away to get the next few digits, and the system will start 
dialing before they have a chance to put in the rest of the dialing string.  Is 
there a way to increase this delay?  The only use these 4 dialing patterns:

 

Internal 3

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Eric Wieling
You seem to be confused.

If you want to change the dialing timeouts on Asterisk analog channels, then 
you need to change the source code.   Now your dialing timeout problem is 
fixed.  I did that about 10 years ago to handle slow dialing users on asterisk 
analog ports.  

Then add a catchall pattern for bad numbers and your congestion tone is fixed.  
  done!


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 12:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

So my only two options then are:

1) Have the timeout be so short that users complain (but they get a fancy 
message).
2) The timeouts are reasonable, but when they're wrong the users get a busy 
signal (no fancy message).

It's a shame that reasonable timeouts and a nice message are mutually exclusive.


--Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 7:08 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

I imagine setting up a catch-all extension pattern is your best option.  That 
is what most seem people do.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 4:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

Okay, so I is no good.  Does anybody else have a work-around for this?

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Wednesday, July 10, 2013 1:43 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

I has the same limitations as dialplan timeouts, you have to be in a 
Background or WaitExten or similar for them to work.These items are 
designed for IVRS.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 4:40 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

It seems likely that this is exactly what is happening.  I'd rather not change 
the code though, but rather fix the dialplan.  I'm thinking using the 'i' 
extension would work just the same - would there be a reason to use a wildcard 
pattern match instead of i?

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Wednesday, July 10, 2013 1:12 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

From chan_dahdi.c, don't know if it applies to your situation or not.

/*! \brief Wait up to 16 seconds for first digit (FXO logic) */ static int 
firstdigittimeout = 16000;

/*! \brief How long to wait for following digits (FXO logic) */ static int 
gendigittimeout = 8000;

/*! \brief How long to wait for an extra digit, if there is an ambiguous match 
*/ static int matchdigittimeout = 3000;


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 3:55 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

So then, by saying If the digits already dialed match an extension in the 
dialplan...wait 3 seconds..., then we're saying that asterisk has found a 
match, and the match is the bad-extension.  Here is the bad-number context that 
is included:

 

[bad-number]

include = bad-number-custom

exten = _X.,1,Noop(bad-number, timeouts: absolute: ${TIMEOUT(absolute)} digit: 
${TIMEOUT(digit)} response: ${TIMEOUT(response)})

exten = _X.,n,ResetCDR()

exten = _X.,n,NoCDR()

exten = _X.,n,Progress

exten = _X.,n,Wait(1)

exten = _X.,n,Progress

exten = 
_X.,n,Playback(silence/1cannot-complete-as-dialedcheck-number-dial-again,noanswer)

exten = _X.,n,Wait(1)

exten = _X.,n,Congestion(20)

exten = _X.,n,Hangup

 

 

 

So then, what you're saying then is that if I was to remove this include, there 
would be no match in the dialplan and asterisk will wait for 8 seconds instead 
of 3?  The next question then is how to accomplish this without using the 
wildcard (and how to change it in freepbx).

 

-Justin 



From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Justin Killen
No, I understand - maybe I'm not explaining myself well.

Yes, I can change the source so that pattern-matched input delays 8 seconds 
instead of 3, but then the users have to wait 8 seconds for every number they 
dial (even internal 3 digit calls).  I think what I really want is for the 
catch-all pattern to not trigger the shorter timeout.  It seems to me that if 
3/8 second timeouts are standard and a catch-all for fancy messages is 
commonplace, then the two should work together without too much trouble, but 
instead they are currently mutually exclusive.

I realize that a code change will be required to accomplish standard 3/8 second 
wait times AND be able to get a fancy message (I'll be submitting an issue to 
jira - I'm thinking add a special 'no pattern matched' extension like i or t).  
For the time being, I have the catch-all disabled at the site and things are 
running smoother.

Thanks Eric for your help on this - you helped me to track down the cause of 
the issue and provided a work-around, which is much appreciated.
 
-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 9:48 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

You seem to be confused.

If you want to change the dialing timeouts on Asterisk analog channels, then 
you need to change the source code.   Now your dialing timeout problem is 
fixed.  I did that about 10 years ago to handle slow dialing users on asterisk 
analog ports.  

Then add a catchall pattern for bad numbers and your congestion tone is fixed.  
  done!


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 12:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

So my only two options then are:

1) Have the timeout be so short that users complain (but they get a fancy 
message).
2) The timeouts are reasonable, but when they're wrong the users get a busy 
signal (no fancy message).

It's a shame that reasonable timeouts and a nice message are mutually exclusive.


--Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 7:08 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

I imagine setting up a catch-all extension pattern is your best option.  That 
is what most seem people do.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 4:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

Okay, so I is no good.  Does anybody else have a work-around for this?

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Wednesday, July 10, 2013 1:43 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

I has the same limitations as dialplan timeouts, you have to be in a 
Background or WaitExten or similar for them to work.These items are 
designed for IVRS.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 4:40 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

It seems likely that this is exactly what is happening.  I'd rather not change 
the code though, but rather fix the dialplan.  I'm thinking using the 'i' 
extension would work just the same - would there be a reason to use a wildcard 
pattern match instead of i?

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Wednesday, July 10, 2013 1:12 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

From chan_dahdi.c, don't know if it applies to your situation or not.

/*! \brief Wait up to 16 seconds for first digit (FXO logic) */ static int 
firstdigittimeout = 16000;

/*! \brief How long to wait for following digits (FXO logic) */ static int 
gendigittimeout = 8000;

/*! \brief How long to wait for an extra digit, if there is an ambiguous match 
*/ static int matchdigittimeout = 3000;


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Eric Wieling
This issue is simple dialplan management, which applies to any PBX.   This is 
something every PBX admin has to deal with.

Here is an example using 4-digit extensions in the 3xxx range and outside calls 
are dialed with a leading 1 so the PBX knows it is an outside call.   There 
should be no excessive delay when dialing extensions or PSTN numbers in the 
setup below.  Calls should match when the last digit is dialed for those calls. 
  For invalid numbers there will, of course, be a delay.  

exten = _1NXXNXX,1,DoYourOutsideDialing

exten = _3XXX,1,DoYourInsideDialing

exten = _[24-9].,1,DoErrorHandling

exten = _X,1,DoErrorHandling

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 1:11 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

No, I understand - maybe I'm not explaining myself well.

Yes, I can change the source so that pattern-matched input delays 8 seconds 
instead of 3, but then the users have to wait 8 seconds for every number they 
dial (even internal 3 digit calls).  I think what I really want is for the 
catch-all pattern to not trigger the shorter timeout.  It seems to me that if 
3/8 second timeouts are standard and a catch-all for fancy messages is 
commonplace, then the two should work together without too much trouble, but 
instead they are currently mutually exclusive.

I realize that a code change will be required to accomplish standard 3/8 second 
wait times AND be able to get a fancy message (I'll be submitting an issue to 
jira - I'm thinking add a special 'no pattern matched' extension like i or t).  
For the time being, I have the catch-all disabled at the site and things are 
running smoother.

Thanks Eric for your help on this - you helped me to track down the cause of 
the issue and provided a work-around, which is much appreciated.
 
-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 9:48 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

You seem to be confused.

If you want to change the dialing timeouts on Asterisk analog channels, then 
you need to change the source code.   Now your dialing timeout problem is 
fixed.  I did that about 10 years ago to handle slow dialing users on asterisk 
analog ports.  

Then add a catchall pattern for bad numbers and your congestion tone is fixed.  
  done!


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 12:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

So my only two options then are:

1) Have the timeout be so short that users complain (but they get a fancy 
message).
2) The timeouts are reasonable, but when they're wrong the users get a busy 
signal (no fancy message).

It's a shame that reasonable timeouts and a nice message are mutually exclusive.


--Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 7:08 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

I imagine setting up a catch-all extension pattern is your best option.  That 
is what most seem people do.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 4:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

Okay, so I is no good.  Does anybody else have a work-around for this?

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Wednesday, July 10, 2013 1:43 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

I has the same limitations as dialplan timeouts, you have to be in a 
Background or WaitExten or similar for them to work.These items are 
designed for IVRS.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 4:40 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

It seems likely that this is exactly what is happening.  I'd rather not change 
the code though, but rather fix the dialplan

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Justin Killen
Right, but when you type any of those, there's only a 3 second inter-digit 
timeout because EVERYTHING is a match of the catch-all.  There is no excessive 
delay, but instead a delay so short that I'm getting complaints.

If I implement your suggestion and change the code in the channel driver, then 
there would be an 8 second delay all the time, even when dialing a number like 
3001, which IMHO is excessive (and what I was referring to in the previous 
post).

So, again:

my two options as before:

1) Have the timeout be so short (3 seconds) that users complain (but they get a 
fancy message).
2) The timeouts are reasonable (8 seconds), but when they're wrong the users 
get a busy signal (no fancy message).

Plus we can add a third option:
3) Alter chan_dahdi.c to increase matchdigittimeout to 8 seconds, then:  The 
timeouts on invalid extensions are reasonable (8 seconds), but timeouts are 
valid extensions are excessive (8 seconds), and we get a fancy message.


It's a shame that reasonable timeouts and a nice message are mutually exclusive.


-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 10:34 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

This issue is simple dialplan management, which applies to any PBX.   This is 
something every PBX admin has to deal with.

Here is an example using 4-digit extensions in the 3xxx range and outside calls 
are dialed with a leading 1 so the PBX knows it is an outside call.   There 
should be no excessive delay when dialing extensions or PSTN numbers in the 
setup below.  Calls should match when the last digit is dialed for those calls. 
  For invalid numbers there will, of course, be a delay.  

exten = _1NXXNXX,1,DoYourOutsideDialing

exten = _3XXX,1,DoYourInsideDialing

exten = _[24-9].,1,DoErrorHandling

exten = _X,1,DoErrorHandling

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 1:11 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

No, I understand - maybe I'm not explaining myself well.

Yes, I can change the source so that pattern-matched input delays 8 seconds 
instead of 3, but then the users have to wait 8 seconds for every number they 
dial (even internal 3 digit calls).  I think what I really want is for the 
catch-all pattern to not trigger the shorter timeout.  It seems to me that if 
3/8 second timeouts are standard and a catch-all for fancy messages is 
commonplace, then the two should work together without too much trouble, but 
instead they are currently mutually exclusive.

I realize that a code change will be required to accomplish standard 3/8 second 
wait times AND be able to get a fancy message (I'll be submitting an issue to 
jira - I'm thinking add a special 'no pattern matched' extension like i or t).  
For the time being, I have the catch-all disabled at the site and things are 
running smoother.

Thanks Eric for your help on this - you helped me to track down the cause of 
the issue and provided a work-around, which is much appreciated.
 
-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 9:48 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

You seem to be confused.

If you want to change the dialing timeouts on Asterisk analog channels, then 
you need to change the source code.   Now your dialing timeout problem is 
fixed.  I did that about 10 years ago to handle slow dialing users on asterisk 
analog ports.  

Then add a catchall pattern for bad numbers and your congestion tone is fixed.  
  done!


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 12:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

So my only two options then are:

1) Have the timeout be so short that users complain (but they get a fancy 
message).
2) The timeouts are reasonable, but when they're wrong the users get a busy 
signal (no fancy message).

It's a shame that reasonable timeouts and a nice message are mutually exclusive.


--Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 7:08 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

I imagine

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Eric Wieling
The catch alls do not catch 1+ or 3+ calls.  Look carefully at it.  Therefore 
there will not be a delay.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 3:14 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

Right, but when you type any of those, there's only a 3 second inter-digit 
timeout because EVERYTHING is a match of the catch-all.  There is no excessive 
delay, but instead a delay so short that I'm getting complaints.

If I implement your suggestion and change the code in the channel driver, then 
there would be an 8 second delay all the time, even when dialing a number like 
3001, which IMHO is excessive (and what I was referring to in the previous 
post).

So, again:

my two options as before:

1) Have the timeout be so short (3 seconds) that users complain (but they get a 
fancy message).
2) The timeouts are reasonable (8 seconds), but when they're wrong the users 
get a busy signal (no fancy message).

Plus we can add a third option:
3) Alter chan_dahdi.c to increase matchdigittimeout to 8 seconds, then:  The 
timeouts on invalid extensions are reasonable (8 seconds), but timeouts are 
valid extensions are excessive (8 seconds), and we get a fancy message.


It's a shame that reasonable timeouts and a nice message are mutually exclusive.


-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 10:34 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

This issue is simple dialplan management, which applies to any PBX.   This is 
something every PBX admin has to deal with.

Here is an example using 4-digit extensions in the 3xxx range and outside calls 
are dialed with a leading 1 so the PBX knows it is an outside call.   There 
should be no excessive delay when dialing extensions or PSTN numbers in the 
setup below.  Calls should match when the last digit is dialed for those calls. 
  For invalid numbers there will, of course, be a delay.

exten = _1NXXNXX,1,DoYourOutsideDialing

exten = _3XXX,1,DoYourInsideDialing

exten = _[24-9].,1,DoErrorHandling

exten = _X,1,DoErrorHandling

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 1:11 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

No, I understand - maybe I'm not explaining myself well.

Yes, I can change the source so that pattern-matched input delays 8 seconds 
instead of 3, but then the users have to wait 8 seconds for every number they 
dial (even internal 3 digit calls).  I think what I really want is for the 
catch-all pattern to not trigger the shorter timeout.  It seems to me that if 
3/8 second timeouts are standard and a catch-all for fancy messages is 
commonplace, then the two should work together without too much trouble, but 
instead they are currently mutually exclusive.

I realize that a code change will be required to accomplish standard 3/8 second 
wait times AND be able to get a fancy message (I'll be submitting an issue to 
jira - I'm thinking add a special 'no pattern matched' extension like i or t).  
For the time being, I have the catch-all disabled at the site and things are 
running smoother.

Thanks Eric for your help on this - you helped me to track down the cause of 
the issue and provided a work-around, which is much appreciated.

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 9:48 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

You seem to be confused.

If you want to change the dialing timeouts on Asterisk analog channels, then 
you need to change the source code.   Now your dialing timeout problem is 
fixed.  I did that about 10 years ago to handle slow dialing users on asterisk 
analog ports.

Then add a catchall pattern for bad numbers and your congestion tone is fixed.  
  done!


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 12:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

So my only two options then are:

1) Have the timeout be so short that users complain (but they get a fancy 
message).
2) The timeouts are reasonable, but when they're wrong the users get a busy 
signal (no fancy message).

It's

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Justin Killen
They won't catch, no (because of priority), but they do match, which is enough 
to trigger the 3 second timeout instead of the 8 second.  So, if you pickup and 
dial 1, then you will only get 3 seconds (instead of 8) to type in the next 
digit before it considers it done.  The issue I am describing is compounded by 
the fact that the patter is _X. instead of _X but the core issue is the same - 
only getting 3 second inter-digit timeouts instead of 8.

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 12:22 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

The catch alls do not catch 1+ or 3+ calls.  Look carefully at it.  Therefore 
there will not be a delay.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 3:14 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

Right, but when you type any of those, there's only a 3 second inter-digit 
timeout because EVERYTHING is a match of the catch-all.  There is no excessive 
delay, but instead a delay so short that I'm getting complaints.

If I implement your suggestion and change the code in the channel driver, then 
there would be an 8 second delay all the time, even when dialing a number like 
3001, which IMHO is excessive (and what I was referring to in the previous 
post).

So, again:

my two options as before:

1) Have the timeout be so short (3 seconds) that users complain (but they get a 
fancy message).
2) The timeouts are reasonable (8 seconds), but when they're wrong the users 
get a busy signal (no fancy message).

Plus we can add a third option:
3) Alter chan_dahdi.c to increase matchdigittimeout to 8 seconds, then:  The 
timeouts on invalid extensions are reasonable (8 seconds), but timeouts are 
valid extensions are excessive (8 seconds), and we get a fancy message.


It's a shame that reasonable timeouts and a nice message are mutually exclusive.


-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 10:34 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

This issue is simple dialplan management, which applies to any PBX.   This is 
something every PBX admin has to deal with.

Here is an example using 4-digit extensions in the 3xxx range and outside calls 
are dialed with a leading 1 so the PBX knows it is an outside call.   There 
should be no excessive delay when dialing extensions or PSTN numbers in the 
setup below.  Calls should match when the last digit is dialed for those calls. 
  For invalid numbers there will, of course, be a delay.

exten = _1NXXNXX,1,DoYourOutsideDialing

exten = _3XXX,1,DoYourInsideDialing

exten = _[24-9].,1,DoErrorHandling

exten = _X,1,DoErrorHandling

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 1:11 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

No, I understand - maybe I'm not explaining myself well.

Yes, I can change the source so that pattern-matched input delays 8 seconds 
instead of 3, but then the users have to wait 8 seconds for every number they 
dial (even internal 3 digit calls).  I think what I really want is for the 
catch-all pattern to not trigger the shorter timeout.  It seems to me that if 
3/8 second timeouts are standard and a catch-all for fancy messages is 
commonplace, then the two should work together without too much trouble, but 
instead they are currently mutually exclusive.

I realize that a code change will be required to accomplish standard 3/8 second 
wait times AND be able to get a fancy message (I'll be submitting an issue to 
jira - I'm thinking add a special 'no pattern matched' extension like i or t).  
For the time being, I have the catch-all disabled at the site and things are 
running smoother.

Thanks Eric for your help on this - you helped me to track down the cause of 
the issue and provided a work-around, which is much appreciated.

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 9:48 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

You seem to be confused.

If you want to change the dialing timeouts on Asterisk analog channels, then 
you need to change

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Eric Wieling
My example is not _X. it is _X   It is there to catch single digit misdials.
The only line in my example with a . is the _[24-9].  Which will match neither 
3xxx extensions nor any numbers staring with a 1  Hence, no timeouts.  We can 
talk about this all day, but other PBX admins solve the issue with good 
dialplan planning like in my example.


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 4:53 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

They won't catch, no (because of priority), but they do match, which is enough 
to trigger the 3 second timeout instead of the 8 second.  So, if you pickup and 
dial 1, then you will only get 3 seconds (instead of 8) to type in the next 
digit before it considers it done.  The issue I am describing is compounded by 
the fact that the patter is _X. instead of _X but the core issue is the same - 
only getting 3 second inter-digit timeouts instead of 8.

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 12:22 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

The catch alls do not catch 1+ or 3+ calls.  Look carefully at it.  Therefore 
there will not be a delay.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 3:14 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

Right, but when you type any of those, there's only a 3 second inter-digit 
timeout because EVERYTHING is a match of the catch-all.  There is no excessive 
delay, but instead a delay so short that I'm getting complaints.

If I implement your suggestion and change the code in the channel driver, then 
there would be an 8 second delay all the time, even when dialing a number like 
3001, which IMHO is excessive (and what I was referring to in the previous 
post).

So, again:

my two options as before:

1) Have the timeout be so short (3 seconds) that users complain (but they get a 
fancy message).
2) The timeouts are reasonable (8 seconds), but when they're wrong the users 
get a busy signal (no fancy message).

Plus we can add a third option:
3) Alter chan_dahdi.c to increase matchdigittimeout to 8 seconds, then:  The 
timeouts on invalid extensions are reasonable (8 seconds), but timeouts are 
valid extensions are excessive (8 seconds), and we get a fancy message.


It's a shame that reasonable timeouts and a nice message are mutually exclusive.


-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 10:34 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

This issue is simple dialplan management, which applies to any PBX.   This is 
something every PBX admin has to deal with.

Here is an example using 4-digit extensions in the 3xxx range and outside calls 
are dialed with a leading 1 so the PBX knows it is an outside call.   There 
should be no excessive delay when dialing extensions or PSTN numbers in the 
setup below.  Calls should match when the last digit is dialed for those calls. 
  For invalid numbers there will, of course, be a delay.

exten = _1NXXNXX,1,DoYourOutsideDialing

exten = _3XXX,1,DoYourInsideDialing

exten = _[24-9].,1,DoErrorHandling

exten = _X,1,DoErrorHandling

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 1:11 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

No, I understand - maybe I'm not explaining myself well.

Yes, I can change the source so that pattern-matched input delays 8 seconds 
instead of 3, but then the users have to wait 8 seconds for every number they 
dial (even internal 3 digit calls).  I think what I really want is for the 
catch-all pattern to not trigger the shorter timeout.  It seems to me that if 
3/8 second timeouts are standard and a catch-all for fancy messages is 
commonplace, then the two should work together without too much trouble, but 
instead they are currently mutually exclusive.

I realize that a code change will be required to accomplish standard 3/8 second 
wait times AND be able to get a fancy message (I'll be submitting an issue to 
jira - I'm thinking add a special 'no pattern matched' extension like i or t).  
For the time being, I have

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Chad Wallace
On Thu, 11 Jul 2013 13:53:27 -0700
Justin Killen jkil...@allamericanasphalt.com wrote:

 They won't catch, no (because of priority), but they do match, which
 is enough to trigger the 3 second timeout instead of the 8 second.
 So, if you pickup and dial 1, then you will only get 3 seconds
 (instead of 8) to type in the next digit before it considers it
 done.  The issue I am describing is compounded by the fact that the
 patter is _X. instead of _X but the core issue is the same - only
 getting 3 second inter-digit timeouts instead of 8.

Well, if you want an 8 second inter-digit timeout, you can do that by
changing the DAHDI source.  If you don't have any ambiguity in your
extensions, you'll never have anyone waiting 8 seconds after they've
finished dialing, because once they've dialed a valid number (which
would match only one extension), it continues instantly without any
timeout at all.

So it looks like you'll need both fixes--and then you can have it all.


 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric
 Wieling Sent: Thursday, July 11, 2013 12:22 PM To: Asterisk Users
 Mailing List - Non-Commercial Discussion Subject: Re:
 [asterisk-users] analog phone digit delay
 
 The catch alls do not catch 1+ or 3+ calls.  Look carefully at it.
 Therefore there will not be a delay.
 
 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin
 Killen Sent: Thursday, July 11, 2013 3:14 PM To: Asterisk Users
 Mailing List - Non-Commercial Discussion Subject: Re:
 [asterisk-users] analog phone digit delay
 
 Right, but when you type any of those, there's only a 3 second
 inter-digit timeout because EVERYTHING is a match of the catch-all.
 There is no excessive delay, but instead a delay so short that I'm
 getting complaints.
 
 If I implement your suggestion and change the code in the channel
 driver, then there would be an 8 second delay all the time, even when
 dialing a number like 3001, which IMHO is excessive (and what I was
 referring to in the previous post).
 
 So, again:
 
 my two options as before:
 
 1) Have the timeout be so short (3 seconds) that users complain (but
 they get a fancy message). 2) The timeouts are reasonable (8
 seconds), but when they're wrong the users get a busy signal (no
 fancy message).
 
 Plus we can add a third option:
 3) Alter chan_dahdi.c to increase matchdigittimeout to 8 seconds,
 then:  The timeouts on invalid extensions are reasonable (8 seconds),
 but timeouts are valid extensions are excessive (8 seconds), and we
 get a fancy message.
 
 
 It's a shame that reasonable timeouts and a nice message are mutually
 exclusive.
 
 
 -Justin
 
 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric
 Wieling Sent: Thursday, July 11, 2013 10:34 AM To: Asterisk Users
 Mailing List - Non-Commercial Discussion Subject: Re:
 [asterisk-users] analog phone digit delay
 
 This issue is simple dialplan management, which applies to any PBX.
 This is something every PBX admin has to deal with.
 
 Here is an example using 4-digit extensions in the 3xxx range and
 outside calls are dialed with a leading 1 so the PBX knows it is an
 outside call.   There should be no excessive delay when dialing
 extensions or PSTN numbers in the setup below.  Calls should match
 when the last digit is dialed for those calls.   For invalid numbers
 there will, of course, be a delay.
 
 exten = _1NXXNXX,1,DoYourOutsideDialing
 
 exten = _3XXX,1,DoYourInsideDialing
 
 exten = _[24-9].,1,DoErrorHandling
 
 exten = _X,1,DoErrorHandling
 
 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin
 Killen Sent: Thursday, July 11, 2013 1:11 PM To: Asterisk Users
 Mailing List - Non-Commercial Discussion Subject: Re:
 [asterisk-users] analog phone digit delay
 
 No, I understand - maybe I'm not explaining myself well.
 
 Yes, I can change the source so that pattern-matched input delays 8
 seconds instead of 3, but then the users have to wait 8 seconds for
 every number they dial (even internal 3 digit calls).  I think what I
 really want is for the catch-all pattern to not trigger the shorter
 timeout.  It seems to me that if 3/8 second timeouts are standard and
 a catch-all for fancy messages is commonplace, then the two should
 work together without too much trouble, but instead they are
 currently mutually exclusive.
 
 I realize that a code change will be required to accomplish standard
 3/8 second wait times AND be able to get a fancy message (I'll be
 submitting an issue to jira - I'm thinking add a special 'no pattern
 matched' extension like i or t).  For the time being, I have the
 catch-all disabled at the site and things are running smoother.
 
 Thanks

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Justin Killen
I agree, we could talk around in circles for days.

The only thing I'm trying point out is that I think the intent of splitting the 
timeouts into 2 is so that users get an adequate amount of time to input a 
number, but not a large delay once the input seems reasonable.  This intent is 
broken with custom 'please try your call again' catch-alls, since it invalidly 
makes the dialplan think it's found a valid extension, when in fact it has just 
found error handling code.

I've conceded in the fact that getting this to work in asterisk today *could* 
be accomplished if a more tedious dialplan was put into place (as I said 
before, I'm using freepbx so this is a more difficult option).  My concern here 
is more about how we can make the functionality *better* in future asterisk 
versions.

As for your example, even with _X if the user picks up and dials 1 the result 
is that 3 seconds later they will flow into error handling, where I think the 
intension is that they should get a full 8 seconds.

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 1:57 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

My example is not _X. it is _X   It is there to catch single digit misdials.
The only line in my example with a . is the _[24-9].  Which will match neither 
3xxx extensions nor any numbers staring with a 1  Hence, no timeouts.  We can 
talk about this all day, but other PBX admins solve the issue with good 
dialplan planning like in my example.


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 4:53 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

They won't catch, no (because of priority), but they do match, which is enough 
to trigger the 3 second timeout instead of the 8 second.  So, if you pickup and 
dial 1, then you will only get 3 seconds (instead of 8) to type in the next 
digit before it considers it done.  The issue I am describing is compounded by 
the fact that the patter is _X. instead of _X but the core issue is the same - 
only getting 3 second inter-digit timeouts instead of 8.

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 12:22 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

The catch alls do not catch 1+ or 3+ calls.  Look carefully at it.  Therefore 
there will not be a delay.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Thursday, July 11, 2013 3:14 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

Right, but when you type any of those, there's only a 3 second inter-digit 
timeout because EVERYTHING is a match of the catch-all.  There is no excessive 
delay, but instead a delay so short that I'm getting complaints.

If I implement your suggestion and change the code in the channel driver, then 
there would be an 8 second delay all the time, even when dialing a number like 
3001, which IMHO is excessive (and what I was referring to in the previous 
post).

So, again:

my two options as before:

1) Have the timeout be so short (3 seconds) that users complain (but they get a 
fancy message).
2) The timeouts are reasonable (8 seconds), but when they're wrong the users 
get a busy signal (no fancy message).

Plus we can add a third option:
3) Alter chan_dahdi.c to increase matchdigittimeout to 8 seconds, then:  The 
timeouts on invalid extensions are reasonable (8 seconds), but timeouts are 
valid extensions are excessive (8 seconds), and we get a fancy message.


It's a shame that reasonable timeouts and a nice message are mutually exclusive.


-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Thursday, July 11, 2013 10:34 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

This issue is simple dialplan management, which applies to any PBX.   This is 
something every PBX admin has to deal with.

Here is an example using 4-digit extensions in the 3xxx range and outside calls 
are dialed with a leading 1 so the PBX knows it is an outside call.   There 
should be no excessive delay when dialing extensions or PSTN numbers in the 
setup below.  Calls should match when the last digit is dialed for those calls. 
  For invalid numbers

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Justin Killen
The dahdi source already specifies an 8 second inter-digit timeout.  The 
problem is that it's erroneously using the matched pattern timeout instead, 
because the error handling part of the dialplan isn't distinguishable from the 
'meat' of the dialplan.

 If you don't have any ambiguity in your
extensions, you'll never have anyone waiting 8 seconds after they've
finished dialing, because once they've dialed a valid number (which
would match only one extension), it continues instantly without any
timeout at all.

I agree, this would be nice.  Really though, what we're talking about is a 
distinct pattern in the last priority slot that refers to 'everything that 
hasn't already matched something else'.  And that slot leaving the timeout at 8 
seconds instead of changing it to 3.  It seems silly to me to have to jump 
through a bunch of hoops in the dialplan just to add matching patterns for an 
anti-match; it should be something provided for in the codebase.

So, in addition to the previous 3 options, there's now a fourth:
4) Change error handling code to not be a match-all, but rather a pattern (or 
patterns) that don't allow for overlap between themselves and the 'valid' 
extension patterns above them, so that there is no ambiguity between the 
'valid' patterns and the 'error handling' patterns.

I agree that this would work, but I think the labor involved with maintaining 
it would be high.  And of course, I'm using FreePBX (I guess I could put in a 
request to change this for FreePBX, but then I'm sure there's others like 
AsteriskNOW that would also need to change, so it makes more sense having this 
within asterisk itself).


-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Chad Wallace
Sent: Thursday, July 11, 2013 2:05 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] analog phone digit delay

On Thu, 11 Jul 2013 13:53:27 -0700
Justin Killen jkil...@allamericanasphalt.com wrote:

 They won't catch, no (because of priority), but they do match, which
 is enough to trigger the 3 second timeout instead of the 8 second.
 So, if you pickup and dial 1, then you will only get 3 seconds
 (instead of 8) to type in the next digit before it considers it
 done.  The issue I am describing is compounded by the fact that the
 patter is _X. instead of _X but the core issue is the same - only
 getting 3 second inter-digit timeouts instead of 8.

Well, if you want an 8 second inter-digit timeout, you can do that by
changing the DAHDI source.  If you don't have any ambiguity in your
extensions, you'll never have anyone waiting 8 seconds after they've
finished dialing, because once they've dialed a valid number (which
would match only one extension), it continues instantly without any
timeout at all.

So it looks like you'll need both fixes--and then you can have it all.


 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric
 Wieling Sent: Thursday, July 11, 2013 12:22 PM To: Asterisk Users
 Mailing List - Non-Commercial Discussion Subject: Re:
 [asterisk-users] analog phone digit delay

 The catch alls do not catch 1+ or 3+ calls.  Look carefully at it.
 Therefore there will not be a delay.

 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin
 Killen Sent: Thursday, July 11, 2013 3:14 PM To: Asterisk Users
 Mailing List - Non-Commercial Discussion Subject: Re:
 [asterisk-users] analog phone digit delay

 Right, but when you type any of those, there's only a 3 second
 inter-digit timeout because EVERYTHING is a match of the catch-all.
 There is no excessive delay, but instead a delay so short that I'm
 getting complaints.

 If I implement your suggestion and change the code in the channel
 driver, then there would be an 8 second delay all the time, even when
 dialing a number like 3001, which IMHO is excessive (and what I was
 referring to in the previous post).

 So, again:

 my two options as before:

 1) Have the timeout be so short (3 seconds) that users complain (but
 they get a fancy message). 2) The timeouts are reasonable (8
 seconds), but when they're wrong the users get a busy signal (no
 fancy message).

 Plus we can add a third option:
 3) Alter chan_dahdi.c to increase matchdigittimeout to 8 seconds,
 then:  The timeouts on invalid extensions are reasonable (8 seconds),
 but timeouts are valid extensions are excessive (8 seconds), and we
 get a fancy message.


 It's a shame that reasonable timeouts and a nice message are mutually
 exclusive.


 -Justin

 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric
 Wieling Sent: Thursday, July 11, 2013 10:34 AM To: Asterisk Users
 Mailing List - Non-Commercial Discussion Subject: Re

Re: [asterisk-users] analog phone digit delay

2013-07-10 Thread Justin Killen
Values for the timeouts just before the 'cannot complete as dialed, please try 
your call again':

absolute: 0 
digit: 5.000 
response: 10.000

I've enabled DTMF logging to try to get a better log for interpretation.

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steve Edwards
Sent: Monday, July 08, 2013 11:55 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

On Mon, 8 Jul 2013, Justin Killen wrote:

 I have an installation that has analog phones connected via T1 channel 
 banks.  I’m getting complaints from users that they will enter a partial 
 number (eg 91213), then turn away to get the next few digits, and the 
 system will start dialing before they have a chance to put in the rest 
 of the dialing string.  Is there a way to increase this delay?  The only 
 use these 4 dialing patterns:

Will 'show function TIMEOUT' help?

-- 
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000

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Re: [asterisk-users] analog phone digit delay

2013-07-10 Thread Justin Killen
: -- Hanging 
up on 'DAHDI/96-1'
[2013-07-10 09:22:46] VERBOSE[12753][C-0002ec16] chan_dahdi.c: -- Hungup 
'DAHDI/96-1'

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of jg
Sent: Monday, July 08, 2013 11:38 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay


 The channel banks are Adtran TA-624's using ESF/B8ZS.  When a handset is 
 picked up, I can see the offhook in the asterisk console, so it looks that 
 the channel is immediately connected through the channel bank (not delayed 
 until after digits are dialed), so it looks that overlap dialing isn't a 
 factor and that asterisk has complete control.
This also means that you should see the digits as they are dialed. When 
something times out you 
should also see a message why there was a timeout.
I am using ISDN for PSTN connections and where I live there must be some kind 
of overlap dialing 
enabled, otherwise P2P configurations don't work. With current DAHDI drivers I 
no longer need 
special settings to make things work (Wanpipe/Woomera was different), so I 
guess overlap dialing 
is enabled. Some SIP phones distinguish between Overlap Dialing and 
Automatic Dialing, so 
your channel bank might also have something like an Automatic Dialing option 
with some timing 
value.
 As for options in chan_dahdi.conf, I simply can't find any that relate to 
 this problem.  I have looked at the page here: 
 http://www.voip-info.org/wiki/view/chan_dahdi.conf and the closest thing I 
 can find is 'ringtimeout' which is obviously not what I want.  I would expect 
 to see something like 'dialtimeout' or 'interdigittimeout'.
There is an overlap option in configs/chan_dahdi.conf.sample.

I am currently assembling an Asterisk box that has 48+2 analog channels (+ SIP 
+ ISDN). If your 
problem doesn't go away I could tell next week what my system is doing.

jg


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Re: [asterisk-users] analog phone digit delay

2013-07-10 Thread Eric Wieling
I believe the TIMEOUT() function and apps only work once you are in an IVR or 
other dialplan application which waits for digits.On DAHDI channels I think 
you have to modify the source code if you want to change the timeout when 
dialing from a dialtone.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 12:50 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

Okay, after enabling DTMF logging, what I see is a handset being picked up, 7 
digits being pressed in 4 seconds, and then 3 seconds input is determined to be 
done and the call is processed (to the catch-all 'bad-number').

What I don't understand is that if the digit timeout is set to 5, then why do 
the calls attempt to process only after 3 seconds?

Following is output from the call log (I have the DEBUG output too if that is 
needed).

[2013-07-10 09:22:37] VERBOSE[12753][C-0002ec16] sig_analog.c: -- Starting 
simple switch on 'DAHDI/96-1'
[2013-07-10 09:22:38] DTMF[12753][C-0002ec16] channel.c: DTMF begin '1' 
received on DAHDI/96-1
[2013-07-10 09:22:38] DTMF[12753][C-0002ec16] channel.c: DTMF begin ignored '1' 
on DAHDI/96-1
[2013-07-10 09:22:38] DTMF[12753][C-0002ec16] channel.c: DTMF end '1' received 
on DAHDI/96-1, duration 89 ms
[2013-07-10 09:22:38] DTMF[12753][C-0002ec16] channel.c: DTMF end passthrough 
'1' on DAHDI/96-1
[2013-07-10 09:22:38] DTMF[12753][C-0002ec16] channel.c: DTMF begin '9' 
received on DAHDI/96-1
[2013-07-10 09:22:38] DTMF[12753][C-0002ec16] channel.c: DTMF begin ignored '9' 
on DAHDI/96-1
[2013-07-10 09:22:38] DTMF[12753][C-0002ec16] channel.c: DTMF end '9' received 
on DAHDI/96-1, duration 89 ms
[2013-07-10 09:22:38] DTMF[12753][C-0002ec16] channel.c: DTMF end passthrough 
'9' on DAHDI/96-1
[2013-07-10 09:22:38] DTMF[12753][C-0002ec16] channel.c: DTMF begin '0' 
received on DAHDI/96-1
[2013-07-10 09:22:38] DTMF[12753][C-0002ec16] channel.c: DTMF begin ignored '0' 
on DAHDI/96-1
[2013-07-10 09:22:38] DTMF[12753][C-0002ec16] channel.c: DTMF end '0' received 
on DAHDI/96-1, duration 89 ms
[2013-07-10 09:22:38] DTMF[12753][C-0002ec16] channel.c: DTMF end passthrough 
'0' on DAHDI/96-1
[2013-07-10 09:22:39] DTMF[12753][C-0002ec16] channel.c: DTMF begin '9' 
received on DAHDI/96-1
[2013-07-10 09:22:39] DTMF[12753][C-0002ec16] channel.c: DTMF begin ignored '9' 
on DAHDI/96-1
[2013-07-10 09:22:39] DTMF[12753][C-0002ec16] channel.c: DTMF end '9' received 
on DAHDI/96-1, duration 140 ms
[2013-07-10 09:22:39] DTMF[12753][C-0002ec16] channel.c: DTMF end passthrough 
'9' on DAHDI/96-1
[2013-07-10 09:22:40] DTMF[12753][C-0002ec16] channel.c: DTMF begin '9' 
received on DAHDI/96-1
[2013-07-10 09:22:40] DTMF[12753][C-0002ec16] channel.c: DTMF begin ignored '9' 
on DAHDI/96-1
[2013-07-10 09:22:40] DTMF[12753][C-0002ec16] channel.c: DTMF end '9' received 
on DAHDI/96-1, duration 102 ms
[2013-07-10 09:22:40] DTMF[12753][C-0002ec16] channel.c: DTMF end passthrough 
'9' on DAHDI/96-1
[2013-07-10 09:22:40] DTMF[12753][C-0002ec16] channel.c: DTMF begin '9' 
received on DAHDI/96-1
[2013-07-10 09:22:40] DTMF[12753][C-0002ec16] channel.c: DTMF begin ignored '9' 
on DAHDI/96-1
[2013-07-10 09:22:40] DTMF[12753][C-0002ec16] channel.c: DTMF end '9' received 
on DAHDI/96-1, duration 102 ms
[2013-07-10 09:22:40] DTMF[12753][C-0002ec16] channel.c: DTMF end passthrough 
'9' on DAHDI/96-1
[2013-07-10 09:22:41] DTMF[12753][C-0002ec16] channel.c: DTMF begin '6' 
received on DAHDI/96-1
[2013-07-10 09:22:41] DTMF[12753][C-0002ec16] channel.c: DTMF begin ignored '6' 
on DAHDI/96-1
[2013-07-10 09:22:41] DTMF[12753][C-0002ec16] channel.c: DTMF end '6' received 
on DAHDI/96-1, duration 127 ms
[2013-07-10 09:22:41] DTMF[12753][C-0002ec16] channel.c: DTMF end passthrough 
'6' on DAHDI/96-1
[2013-07-10 09:22:44] VERBOSE[12753][C-0002ec16] pbx.c: -- Executing 
[1909996@from-internal:1] NoOp(DAHDI/96-1, bad-number, timeouts: absolute: 0 
digit: 5.000 response: 10.000) in new stack
[2013-07-10 09:22:44] VERBOSE[12753][C-0002ec16] pbx.c: -- Executing 
[1909996@from-internal:2] ResetCDR(DAHDI/96-1, ) in new stack
[2013-07-10 09:22:44] VERBOSE[12753][C-0002ec16] pbx.c: -- Executing 
[1909996@from-internal:3] NoCDR(DAHDI/96-1, ) in new stack
[2013-07-10 09:22:44] VERBOSE[12753][C-0002ec16] pbx.c: -- Executing 
[1909996@from-internal:4] Progress(DAHDI/96-1, ) in new stack
[2013-07-10 09:22:44] VERBOSE[12753][C-0002ec16] pbx.c: -- Executing 
[1909996@from-internal:5] Wait(DAHDI/96-1, 1) in new stack
[2013-07-10 09:22:45] VERBOSE[12753][C-0002ec16] pbx.c: -- Executing 
[1909996@from-internal:6] Progress(DAHDI/96-1, ) in new stack
[2013-07-10 09:22:45] VERBOSE[12753][C-0002ec16] pbx.c: -- Executing 
[1909996@from-internal:7] Playback(DAHDI/96-1, 
silence/1cannot-complete-as-dialedcheck-number-dial-again,noanswer) in new 
stack
[2013-07-10

Re: [asterisk-users] analog phone digit delay

2013-07-10 Thread Richard Mudgett
On Mon, Jul 8, 2013 at 12:14 PM, Justin Killen 
jkil...@allamericanasphalt.com wrote:

  I have an installation that has analog phones connected via T1 channel
 banks.  I’m getting complaints from users that they will enter a partial
 number (eg 91213), then turn away to get the next few digits, and the
 system will start dialing before they have a chance to put in the rest of
 the dialing string.  Is there a way to increase this delay?  The only use
 these 4 dialing patterns:

 ** **

 Internal 3 digit numbers

 91 XXX XXX    (for backwards compatibility)

 9 XXX  (also for compatibility)

 XXX 


The simple switch in chan_dahdi has two hardcoded timeout times for more
digits.
 1) If the digits already dialed match an extension in the dialplan but
could match another extension if more digits are dialed then chan_dahdi
will wait 3 seconds for more digits to arrive.
2) If the digits already dialed do not match any extension in the dialplan
but more digits could match an extension then chan_dahdi will wait 8
seconds for more digits.

The shorter timeout is so the caller won't have to wait too long if the
caller intends to call the shorter dialplan extension.
You need to look at the extension patterns in your dialplan to see where
you have ambiguity between extensions.  Are you using the '.' wildcard?

Richard
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Re: [asterisk-users] analog phone digit delay

2013-07-10 Thread Justin Killen
So then, by saying If the digits already dialed match an extension in the 
dialplan...wait 3 seconds..., then we're saying that asterisk has found a 
match, and the match is the bad-extension.  Here is the bad-number context that 
is included:

[bad-number]
include = bad-number-custom
exten = _X.,1,Noop(bad-number, timeouts: absolute: ${TIMEOUT(absolute)} digit: 
${TIMEOUT(digit)} response: ${TIMEOUT(response)})
exten = _X.,n,ResetCDR()
exten = _X.,n,NoCDR()
exten = _X.,n,Progress
exten = _X.,n,Wait(1)
exten = _X.,n,Progress
exten = 
_X.,n,Playback(silence/1cannot-complete-as-dialedcheck-number-dial-again,noanswer)
exten = _X.,n,Wait(1)
exten = _X.,n,Congestion(20)
exten = _X.,n,Hangup



So then, what you're saying then is that if I was to remove this include, there 
would be no match in the dialplan and asterisk will wait for 8 seconds instead 
of 3?  The next question then is how to accomplish this without using the 
wildcard (and how to change it in freepbx).

-Justin

From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Richard Mudgett
Sent: Wednesday, July 10, 2013 10:22 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay



On Mon, Jul 8, 2013 at 12:14 PM, Justin Killen 
jkil...@allamericanasphalt.commailto:jkil...@allamericanasphalt.com wrote:
I have an installation that has analog phones connected via T1 channel banks.  
I'm getting complaints from users that they will enter a partial number (eg 
91213), then turn away to get the next few digits, and the system will start 
dialing before they have a chance to put in the rest of the dialing string.  Is 
there a way to increase this delay?  The only use these 4 dialing patterns:

Internal 3 digit numbers
91 XXX XXX    (for backwards compatibility)
9 XXX  (also for compatibility)
XXX 

The simple switch in chan_dahdi has two hardcoded timeout times for more digits.
 1) If the digits already dialed match an extension in the dialplan but could 
match another extension if more digits are dialed then chan_dahdi will wait 3 
seconds for more digits to arrive.
2) If the digits already dialed do not match any extension in the dialplan but 
more digits could match an extension then chan_dahdi will wait 8 seconds for 
more digits.
The shorter timeout is so the caller won't have to wait too long if the caller 
intends to call the shorter dialplan extension.
You need to look at the extension patterns in your dialplan to see where you 
have ambiguity between extensions.  Are you using the '.' wildcard?

Richard

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Re: [asterisk-users] analog phone digit delay

2013-07-10 Thread Eric Wieling
From chan_dahdi.c, don't know if it applies to your situation or not.

/*! \brief Wait up to 16 seconds for first digit (FXO logic) */
static int firstdigittimeout = 16000;

/*! \brief How long to wait for following digits (FXO logic) */
static int gendigittimeout = 8000;

/*! \brief How long to wait for an extra digit, if there is an ambiguous match 
*/
static int matchdigittimeout = 3000;


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 3:55 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

So then, by saying If the digits already dialed match an extension in the 
dialplan...wait 3 seconds..., then we're saying that asterisk has found a 
match, and the match is the bad-extension.  Here is the bad-number context that 
is included:

 

[bad-number]

include = bad-number-custom

exten = _X.,1,Noop(bad-number, timeouts: absolute: ${TIMEOUT(absolute)} digit: 
${TIMEOUT(digit)} response: ${TIMEOUT(response)})

exten = _X.,n,ResetCDR()

exten = _X.,n,NoCDR()

exten = _X.,n,Progress

exten = _X.,n,Wait(1)

exten = _X.,n,Progress

exten = 
_X.,n,Playback(silence/1cannot-complete-as-dialedcheck-number-dial-again,noanswer)

exten = _X.,n,Wait(1)

exten = _X.,n,Congestion(20)

exten = _X.,n,Hangup

 

 

 

So then, what you're saying then is that if I was to remove this include, there 
would be no match in the dialplan and asterisk will wait for 8 seconds instead 
of 3?  The next question then is how to accomplish this without using the 
wildcard (and how to change it in freepbx).

 

-Justin 



From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Richard Mudgett
Sent: Wednesday, July 10, 2013 10:22 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

 

 

 

On Mon, Jul 8, 2013 at 12:14 PM, Justin Killen jkil...@allamericanasphalt.com 
wrote:

I have an installation that has analog phones connected via T1 channel banks.  
I'm getting complaints from users that they will enter a partial number (eg 
91213), then turn away to get the next few digits, and the system will start 
dialing before they have a chance to put in the rest of the dialing string.  Is 
there a way to increase this delay?  The only use these 4 dialing patterns:

 

Internal 3 digit numbers

91 XXX XXX    (for backwards compatibility)

9 XXX  (also for compatibility)

XXX 

 

The simple switch in chan_dahdi has two hardcoded timeout times for more digits.

 1) If the digits already dialed match an extension in the dialplan but could 
match another extension if more digits are dialed then chan_dahdi will wait 3 
seconds for more digits to arrive.

2) If the digits already dialed do not match any extension in the dialplan but 
more digits could match an extension then chan_dahdi will wait 8 seconds for 
more digits.

The shorter timeout is so the caller won't have to wait too long if the caller 
intends to call the shorter dialplan extension.

You need to look at the extension patterns in your dialplan to see where you 
have ambiguity between extensions.  Are you using the '.' wildcard?

 

Richard

 


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Re: [asterisk-users] analog phone digit delay

2013-07-10 Thread Richard Mudgett
On Wed, Jul 10, 2013 at 3:11 PM, Eric Wieling ewiel...@nyigc.com wrote:

 From chan_dahdi.c, don't know if it applies to your situation or not.

 /*! \brief Wait up to 16 seconds for first digit (FXO logic) */
 static int firstdigittimeout = 16000;

 /*! \brief How long to wait for following digits (FXO logic) */
 static int gendigittimeout = 8000;

 /*! \brief How long to wait for an extra digit, if there is an ambiguous
 match */
 static int matchdigittimeout = 3000;


Changing these values in chan_dahdi.c is unlikely to have any effect.  You
would need to change the equivalent versions in sig_analog.c instead.

Richard
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Re: [asterisk-users] analog phone digit delay

2013-07-10 Thread Justin Killen
It seems likely that this is exactly what is happening.  I'd rather not change 
the code though, but rather fix the dialplan.  I'm thinking using the 'i' 
extension would work just the same - would there be a reason to use a wildcard 
pattern match instead of i?

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Wednesday, July 10, 2013 1:12 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

From chan_dahdi.c, don't know if it applies to your situation or not.

/*! \brief Wait up to 16 seconds for first digit (FXO logic) */
static int firstdigittimeout = 16000;

/*! \brief How long to wait for following digits (FXO logic) */
static int gendigittimeout = 8000;

/*! \brief How long to wait for an extra digit, if there is an ambiguous match 
*/
static int matchdigittimeout = 3000;


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 3:55 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

So then, by saying If the digits already dialed match an extension in the 
dialplan...wait 3 seconds..., then we're saying that asterisk has found a 
match, and the match is the bad-extension.  Here is the bad-number context that 
is included:

 

[bad-number]

include = bad-number-custom

exten = _X.,1,Noop(bad-number, timeouts: absolute: ${TIMEOUT(absolute)} digit: 
${TIMEOUT(digit)} response: ${TIMEOUT(response)})

exten = _X.,n,ResetCDR()

exten = _X.,n,NoCDR()

exten = _X.,n,Progress

exten = _X.,n,Wait(1)

exten = _X.,n,Progress

exten = 
_X.,n,Playback(silence/1cannot-complete-as-dialedcheck-number-dial-again,noanswer)

exten = _X.,n,Wait(1)

exten = _X.,n,Congestion(20)

exten = _X.,n,Hangup

 

 

 

So then, what you're saying then is that if I was to remove this include, there 
would be no match in the dialplan and asterisk will wait for 8 seconds instead 
of 3?  The next question then is how to accomplish this without using the 
wildcard (and how to change it in freepbx).

 

-Justin 



From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Richard Mudgett
Sent: Wednesday, July 10, 2013 10:22 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

 

 

 

On Mon, Jul 8, 2013 at 12:14 PM, Justin Killen jkil...@allamericanasphalt.com 
wrote:

I have an installation that has analog phones connected via T1 channel banks.  
I'm getting complaints from users that they will enter a partial number (eg 
91213), then turn away to get the next few digits, and the system will start 
dialing before they have a chance to put in the rest of the dialing string.  Is 
there a way to increase this delay?  The only use these 4 dialing patterns:

 

Internal 3 digit numbers

91 XXX XXX    (for backwards compatibility)

9 XXX  (also for compatibility)

XXX 

 

The simple switch in chan_dahdi has two hardcoded timeout times for more digits.

 1) If the digits already dialed match an extension in the dialplan but could 
match another extension if more digits are dialed then chan_dahdi will wait 3 
seconds for more digits to arrive.

2) If the digits already dialed do not match any extension in the dialplan but 
more digits could match an extension then chan_dahdi will wait 8 seconds for 
more digits.

The shorter timeout is so the caller won't have to wait too long if the caller 
intends to call the shorter dialplan extension.

You need to look at the extension patterns in your dialplan to see where you 
have ambiguity between extensions.  Are you using the '.' wildcard?

 

Richard

 


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Re: [asterisk-users] analog phone digit delay

2013-07-10 Thread Eric Wieling
I has the same limitations as dialplan timeouts, you have to be in a 
Background or WaitExten or similar for them to work.These items are 
designed for IVRS.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 4:40 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

It seems likely that this is exactly what is happening.  I'd rather not change 
the code though, but rather fix the dialplan.  I'm thinking using the 'i' 
extension would work just the same - would there be a reason to use a wildcard 
pattern match instead of i?

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Wednesday, July 10, 2013 1:12 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

From chan_dahdi.c, don't know if it applies to your situation or not.

/*! \brief Wait up to 16 seconds for first digit (FXO logic) */ static int 
firstdigittimeout = 16000;

/*! \brief How long to wait for following digits (FXO logic) */ static int 
gendigittimeout = 8000;

/*! \brief How long to wait for an extra digit, if there is an ambiguous match 
*/ static int matchdigittimeout = 3000;


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 3:55 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

So then, by saying If the digits already dialed match an extension in the 
dialplan...wait 3 seconds..., then we're saying that asterisk has found a 
match, and the match is the bad-extension.  Here is the bad-number context that 
is included:

 

[bad-number]

include = bad-number-custom

exten = _X.,1,Noop(bad-number, timeouts: absolute: ${TIMEOUT(absolute)} digit: 
${TIMEOUT(digit)} response: ${TIMEOUT(response)})

exten = _X.,n,ResetCDR()

exten = _X.,n,NoCDR()

exten = _X.,n,Progress

exten = _X.,n,Wait(1)

exten = _X.,n,Progress

exten = 
_X.,n,Playback(silence/1cannot-complete-as-dialedcheck-number-dial-again,noanswer)

exten = _X.,n,Wait(1)

exten = _X.,n,Congestion(20)

exten = _X.,n,Hangup

 

 

 

So then, what you're saying then is that if I was to remove this include, there 
would be no match in the dialplan and asterisk will wait for 8 seconds instead 
of 3?  The next question then is how to accomplish this without using the 
wildcard (and how to change it in freepbx).

 

-Justin 



From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Richard Mudgett
Sent: Wednesday, July 10, 2013 10:22 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

 

 

 

On Mon, Jul 8, 2013 at 12:14 PM, Justin Killen jkil...@allamericanasphalt.com 
wrote:

I have an installation that has analog phones connected via T1 channel banks.  
I'm getting complaints from users that they will enter a partial number (eg 
91213), then turn away to get the next few digits, and the system will start 
dialing before they have a chance to put in the rest of the dialing string.  Is 
there a way to increase this delay?  The only use these 4 dialing patterns:

 

Internal 3 digit numbers

91 XXX XXX    (for backwards compatibility)

9 XXX  (also for compatibility)

XXX 

 

The simple switch in chan_dahdi has two hardcoded timeout times for more digits.

 1) If the digits already dialed match an extension in the dialplan but could 
match another extension if more digits are dialed then chan_dahdi will wait 3 
seconds for more digits to arrive.

2) If the digits already dialed do not match any extension in the dialplan but 
more digits could match an extension then chan_dahdi will wait 8 seconds for 
more digits.

The shorter timeout is so the caller won't have to wait too long if the caller 
intends to call the shorter dialplan extension.

You need to look at the extension patterns in your dialplan to see where you 
have ambiguity between extensions.  Are you using the '.' wildcard?

 

Richard

 


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Re: [asterisk-users] analog phone digit delay

2013-07-10 Thread Justin Killen
Okay, so I is no good.  Does anybody else have a work-around for this?

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Wednesday, July 10, 2013 1:43 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

I has the same limitations as dialplan timeouts, you have to be in a 
Background or WaitExten or similar for them to work.These items are 
designed for IVRS.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 4:40 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

It seems likely that this is exactly what is happening.  I'd rather not change 
the code though, but rather fix the dialplan.  I'm thinking using the 'i' 
extension would work just the same - would there be a reason to use a wildcard 
pattern match instead of i?

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Eric Wieling
Sent: Wednesday, July 10, 2013 1:12 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

From chan_dahdi.c, don't know if it applies to your situation or not.

/*! \brief Wait up to 16 seconds for first digit (FXO logic) */ static int 
firstdigittimeout = 16000;

/*! \brief How long to wait for following digits (FXO logic) */ static int 
gendigittimeout = 8000;

/*! \brief How long to wait for an extra digit, if there is an ambiguous match 
*/ static int matchdigittimeout = 3000;


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen
Sent: Wednesday, July 10, 2013 3:55 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

So then, by saying If the digits already dialed match an extension in the 
dialplan...wait 3 seconds..., then we're saying that asterisk has found a 
match, and the match is the bad-extension.  Here is the bad-number context that 
is included:

 

[bad-number]

include = bad-number-custom

exten = _X.,1,Noop(bad-number, timeouts: absolute: ${TIMEOUT(absolute)} digit: 
${TIMEOUT(digit)} response: ${TIMEOUT(response)})

exten = _X.,n,ResetCDR()

exten = _X.,n,NoCDR()

exten = _X.,n,Progress

exten = _X.,n,Wait(1)

exten = _X.,n,Progress

exten = 
_X.,n,Playback(silence/1cannot-complete-as-dialedcheck-number-dial-again,noanswer)

exten = _X.,n,Wait(1)

exten = _X.,n,Congestion(20)

exten = _X.,n,Hangup

 

 

 

So then, what you're saying then is that if I was to remove this include, there 
would be no match in the dialplan and asterisk will wait for 8 seconds instead 
of 3?  The next question then is how to accomplish this without using the 
wildcard (and how to change it in freepbx).

 

-Justin 



From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Richard Mudgett
Sent: Wednesday, July 10, 2013 10:22 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

 

 

 

On Mon, Jul 8, 2013 at 12:14 PM, Justin Killen jkil...@allamericanasphalt.com 
wrote:

I have an installation that has analog phones connected via T1 channel banks.  
I'm getting complaints from users that they will enter a partial number (eg 
91213), then turn away to get the next few digits, and the system will start 
dialing before they have a chance to put in the rest of the dialing string.  Is 
there a way to increase this delay?  The only use these 4 dialing patterns:

 

Internal 3 digit numbers

91 XXX XXX    (for backwards compatibility)

9 XXX  (also for compatibility)

XXX 

 

The simple switch in chan_dahdi has two hardcoded timeout times for more digits.

 1) If the digits already dialed match an extension in the dialplan but could 
match another extension if more digits are dialed then chan_dahdi will wait 3 
seconds for more digits to arrive.

2) If the digits already dialed do not match any extension in the dialplan but 
more digits could match an extension then chan_dahdi will wait 8 seconds for 
more digits.

The shorter timeout is so the caller won't have to wait too long if the caller 
intends to call the shorter dialplan extension.

You need to look at the extension patterns in your dialplan to see where you 
have ambiguity between extensions.  Are you using the '.' wildcard?

 

Richard

 


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Re: [asterisk-users] analog phone digit delay

2013-07-08 Thread jg
Have a look at the documentation of the channel bank. I guess some kind of overlap dialing is 
enabled, which is typically associated with a timeout value. chan_dahdi.conf also has entries 
like this.


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Re: [asterisk-users] analog phone digit delay

2013-07-08 Thread Justin Killen
The channel banks are Adtran TA-624's using ESF/B8ZS.  When a handset is picked 
up, I can see the offhook in the asterisk console, so it looks that the channel 
is immediately connected through the channel bank (not delayed until after 
digits are dialed), so it looks that overlap dialing isn't a factor and that 
asterisk has complete control.

As for options in chan_dahdi.conf, I simply can't find any that relate to this 
problem.  I have looked at the page here: 
http://www.voip-info.org/wiki/view/chan_dahdi.conf and the closest thing I can 
find is 'ringtimeout' which is obviously not what I want.  I would expect to 
see something like 'dialtimeout' or 'interdigittimeout'.

-Justin

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of jg
Sent: Monday, July 08, 2013 10:21 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay

Have a look at the documentation of the channel bank. I guess some kind of 
overlap dialing is 
enabled, which is typically associated with a timeout value. chan_dahdi.conf 
also has entries 
like this.

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Re: [asterisk-users] analog phone digit delay

2013-07-08 Thread jg



The channel banks are Adtran TA-624's using ESF/B8ZS.  When a handset is picked 
up, I can see the offhook in the asterisk console, so it looks that the channel 
is immediately connected through the channel bank (not delayed until after 
digits are dialed), so it looks that overlap dialing isn't a factor and that 
asterisk has complete control.
This also means that you should see the digits as they are dialed. When something times out you 
should also see a message why there was a timeout.
I am using ISDN for PSTN connections and where I live there must be some kind of overlap dialing 
enabled, otherwise P2P configurations don't work. With current DAHDI drivers I no longer need 
special settings to make things work (Wanpipe/Woomera was different), so I guess overlap dialing 
is enabled. Some SIP phones distinguish between Overlap Dialing and Automatic Dialing, so 
your channel bank might also have something like an Automatic Dialing option with some timing 
value.

As for options in chan_dahdi.conf, I simply can't find any that relate to this 
problem.  I have looked at the page here: 
http://www.voip-info.org/wiki/view/chan_dahdi.conf and the closest thing I can 
find is 'ringtimeout' which is obviously not what I want.  I would expect to 
see something like 'dialtimeout' or 'interdigittimeout'.

There is an overlap option in configs/chan_dahdi.conf.sample.

I am currently assembling an Asterisk box that has 48+2 analog channels (+ SIP + ISDN). If your 
problem doesn't go away I could tell next week what my system is doing.


jg


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Re: [asterisk-users] analog phone digit delay

2013-07-08 Thread Steve Edwards

On Mon, 8 Jul 2013, Justin Killen wrote:

I have an installation that has analog phones connected via T1 channel 
banks.  I’m getting complaints from users that they will enter a partial 
number (eg 91213), then turn away to get the next few digits, and the 
system will start dialing before they have a chance to put in the rest 
of the dialing string.  Is there a way to increase this delay?  The only 
use these 4 dialing patterns:


Will 'show function TIMEOUT' help?

--
Thanks in advance,
-
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Newline  Fax: +1-760-731-3000--
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