Re: [AusNOG] .au Domain Registrations

[Chad Kelly]

On 7/12/2018 12:00 PM, ausnog-requ...@lists.ausnog.net wrote:


How are people with domains which might be expiring tomorrow performing a
renewal if say the account information is unknown and they need to do a
reset and so on? I can't believe we aren't seeing thousands of complaints
as thousands of domains aren't renewed for various reasons.. but which
maybe under the new rule won't be much longer than before where you had to
fax in the letterhead blah blah, but still.?
Well the same rules apply to resellers that apply to registrars, so the 
registrant should of received a number of automated emails from 3 months 
from before the domains expired.
If you fail to respond to an email after receiving several of them 
asking you to respond or something bad will happen, even if its to just 
tell the person / organisation to stop sending you email as they don't 
need the service, then you have other issues.
Also if you're registrar fails to renew a domain that you have paid the 
renewal for, then that is a very different issue and would depend if you 
had the money for decent lawyers but if so then you could just sue them 
and at least get some satisfaction.
But obviously if the domain was still in the redemption period then you 
could renew it without needing to go to extremes.
Also you need to make sure as a service provider that you have decent 
levels of Professional Indemnity Insurance particularly when offering 
managed services in case something stupid happens and someone does 
decide to sue you, or tries to anyway.
Even then some customers are just plain stupid and ignore emails that 
get sent to them and phone calls for that matter, but you don't want 
those anyway.


--
Chad Kelly
Manager
CPK Web Services
Phone 03 5273 0246
Web www.cpkws.com.au

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Re: [AusNOG] .au Domain Registrations

[Nathan Brookfield]

This inf relationship n can’t be shown for a magnitude of reasons and never has 
been.

You would get this from your registrar directly and not from the WHOIS etc.

You can also get your password reset from your registrar, this is just a 
fallback option if you can’t contact your registrar or their systems are down.

Nathan Brookfield
Chief Executive Officer

Simtronic Technologies Pty Ltd
http://www.simtronic.com.au

On 11 Jul 2018, at 22:28, Joshua D'Alton 
mailto:jos...@railgun.com.au>> wrote:



WHOIS is now available at: whois.auda.org.au on both 
port 43 and HTTPS.


How does one do a full whois which shows expiration and other contacts and so 
on?

How are people with domains which might be expiring tomorrow performing a 
renewal if say the account information is unknown and they need to do a reset 
and so on? I can't believe we aren't seeing thousands of complaints as 
thousands of domains aren't renewed for various reasons.. but which maybe under 
the new rule won't be much longer than before where you had to fax in the 
letterhead blah blah, but still.?
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Re: [AusNOG] .au Domain Registrations

[James Deck]

Hi Josh,

Expiry dates were not shown in WHOIS for .au prior to July 1 either.

This article is dated, but explains that the expiry date is not shown to help 
prevent renewal scams:

https://www.auda.org.au/blog/whois-and-registrant-contact-information-policy-reviews-2/



Kind Regards,
James Deck
Managing Director
Clevvi
- Formerly 1300 Web Pro
p1300 932 776
ejd...@clevvi.com.au
wclevvi.com.au
aUnit 22, 489 South Street, Toowoomba 4350
Unit 14, 17 Karp Court, Bundall 4217
Need help? Click here to log a job online..
On 11 Jul 2018, at 10:28 pm, Joshua D'Alton 
mailto:jos...@railgun.com.au>> wrote:

WHOIS is now available at: whois.auda.org.au on both 
port 43 and HTTPS.

How does one do a full whois which shows expiration and other contacts and so 
on?

How are people with domains which might be expiring tomorrow performing a 
renewal if say the account information is unknown and they need to do a reset 
and so on? I can't believe we aren't seeing thousands of complaints as 
thousands of domains aren't renewed for various reasons.. but which maybe under 
the new rule won't be much longer than before where you had to fax in the 
letterhead blah blah, but still.?
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Re: [AusNOG] .au Domain Registrations

[Joshua D'Alton]

>
>
>
> WHOIS is now available at: whois.auda.org.au on both port 43 and HTTPS.
>
>
How does one do a full whois which shows expiration and other contacts and
so on?

How are people with domains which might be expiring tomorrow performing a
renewal if say the account information is unknown and they need to do a
reset and so on? I can't believe we aren't seeing thousands of complaints
as thousands of domains aren't renewed for various reasons.. but which
maybe under the new rule won't be much longer than before where you had to
fax in the letterhead blah blah, but still.?
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Re: [AusNOG] .au Domain Registrations

[James Deck]

Hi all,

The automated recovery via email will be reinstated as soon as possible. 
Hopefully this week.

https://afilias.com.au/frequently-asked-questions



How do I complete a domain name password recovery?

In the first instance you should contact your registrar to recover your domain 
password. If they are unavailable, please go to this 
link.

We're working on a replacement solution for our own recovery function which 
will be email-based. We will update when that's available.



WHOIS is now available at: whois.auda.org.au on both 
port 43 and HTTPS.

auDA and Afilias are working hard to tidy up these few issues. That FAQs page 
and the Whirlpool thread are good places to follow this.

If there are any urgent "website down" type issues, like you raised Ted, please 
feel free to contact me off list and I will see if I can be of assistance.



Kind Regards,
James Deck
Managing Director
Clevvi
- Formerly 1300 Web Pro
p1300 932 776
ejd...@clevvi.com.au
wclevvi.com.au
aUnit 22, 489 South Street, Toowoomba 4350
Unit 14, 17 Karp Court, Bundall 4217
Need help? Click here to log a job online..
On 11 Jul 2018, at 9:23 pm, Matthew VK3EVL 
mailto:hit...@itglowz.com>> wrote:

Submit feedback to auDA.
I’m sure if enough people feel the same way things may change back to how it 
was.
I’ve done my bit.
I’ve just received a renewal letter for a .au domain at $job for $275 for two 
years through a registrar that the company does not normally use and sounds 
very scammy so looks like I’m about to go through the same process :(

Cheers
Matthew

On 11 Jul 2018, at 20:20, Ted Cooper 
mailto:ml-ausnog-xviii...@linuxwan.net>> wrote:

It would be much better if we could return to the previous function of
immediate email of the password to the registrant contact email address.
There is no benefit to forcing engagement with the losing registrar,
especially when they are non-cooperative or cactus.

Case in point - the "this is not an invoice" scams.

After 5 years of falling victim to the scam, the original scam company
being closed down by ASIC or similar, all positive control over the
domain was lost by the client. The contact email address was still valid
but Afilias refused to pass on the password to it to allow me to fix the
domain by transferring to a responsible registrar. The scam company
refused to cooperate with the Afilias phone call, effectively blocking
the ability get the password.

In the end I emailed _everyone_ in the chain (scam company, TuCows,
Afilias, auDA) about the situation and _one_ of them did the deed and
sent it to the contact address. A week after starting and the domain is
finally transferred and fixed.

For the love of all things good, just send the damn password to the
email address! Why does it have to be anything but automated?? I'll fix
the contact information when it gets here.


On 11/07/18 16:37, Bryce Telfer wrote:
Unfortunately,  the new Domain Password Recovery system that Afilias
provide (https://afilias.com.au/about-au/domain-pw-recovery) is a poor
substitute for the previous AusRegistry system.

Rather than an immediate, automated email to the Registrant Contact,
the new system involves someone at Afilias making a telephone call to
the Registrant Contact Phone Number sometime in the next 2 days.

Time to do a thorough clean-up of all the Registrant Contact Phone
numbers on all our domains.

*Bryce Telfer*

p| 1300 720 790   e| 
brycetel...@allinternet.com.au



On 21 June 2018 at 21:01, Nathan Brookfield
mailto:nathan.brookfi...@simtronic.com.au>
> wrote:

  Hi Chris,

  The .AU domain registration agency is changing from AusRegistry o
  Afilias but that’s all, no real changes to the community except
  dealing with a new registrar body, no changes to .au domains are
  coming on that date.

  Nathan Brookfield
  Chief Executive Officer

  Simtronic Technologies Pty Ltd
  http://www.simtronic.com.au

  On 21 Jun 2018, at 20:50, Christopher Hawker 
mailto:m...@chrishawker.com.au>
  > wrote:

  Hi All,

  __ __

  With the changes coming on 1^st July to the way .au domain
  registrations, is there a way to pre-register .au domains? Or is it
  a matter of “first in, first served”?

  __ __

  Thanks,

  CH.

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Re: [AusNOG] .au Domain Registrations

[Matthew VK3EVL]

Submit feedback to auDA.
I’m sure if enough people feel the same way things may change back to how it 
was.
I’ve done my bit. 
I’ve just received a renewal letter for a .au domain at $job for $275 for two 
years through a registrar that the company does not normally use and sounds 
very scammy so looks like I’m about to go through the same process :(

Cheers
Matthew

> On 11 Jul 2018, at 20:20, Ted Cooper  wrote:
> 
> It would be much better if we could return to the previous function of
> immediate email of the password to the registrant contact email address.
> There is no benefit to forcing engagement with the losing registrar,
> especially when they are non-cooperative or cactus.
> 
> Case in point - the "this is not an invoice" scams.
> 
> After 5 years of falling victim to the scam, the original scam company
> being closed down by ASIC or similar, all positive control over the
> domain was lost by the client. The contact email address was still valid
> but Afilias refused to pass on the password to it to allow me to fix the
> domain by transferring to a responsible registrar. The scam company
> refused to cooperate with the Afilias phone call, effectively blocking
> the ability get the password.
> 
> In the end I emailed _everyone_ in the chain (scam company, TuCows,
> Afilias, auDA) about the situation and _one_ of them did the deed and
> sent it to the contact address. A week after starting and the domain is
> finally transferred and fixed.
> 
> For the love of all things good, just send the damn password to the
> email address! Why does it have to be anything but automated?? I'll fix
> the contact information when it gets here.
> 
> 
>> On 11/07/18 16:37, Bryce Telfer wrote:
>> Unfortunately,  the new Domain Password Recovery system that Afilias
>> provide (https://afilias.com.au/about-au/domain-pw-recovery) is a poor
>> substitute for the previous AusRegistry system.
>> 
>> Rather than an immediate, automated email to the Registrant Contact, 
>> the new system involves someone at Afilias making a telephone call to
>> the Registrant Contact Phone Number sometime in the next 2 days.
>> 
>> Time to do a thorough clean-up of all the Registrant Contact Phone
>> numbers on all our domains.
>> 
>> *Bryce Telfer*
>> 
>> p| 1300 720 790   e| brycetel...@allinternet.com.au
>> 
>> 
>> 
>> On 21 June 2018 at 21:01, Nathan Brookfield
>> > > wrote:
>> 
>>Hi Chris,
>> 
>>The .AU domain registration agency is changing from AusRegistry o
>>Afilias but that’s all, no real changes to the community except
>>dealing with a new registrar body, no changes to .au domains are
>>coming on that date.
>> 
>>Nathan Brookfield
>>Chief Executive Officer
>> 
>>Simtronic Technologies Pty Ltd
>>http://www.simtronic.com.au
>> 
>>On 21 Jun 2018, at 20:50, Christopher Hawker >> wrote:
>> 
>>Hi All,
>> 
>>__ __
>> 
>>With the changes coming on 1^st July to the way .au domain
>>registrations, is there a way to pre-register .au domains? Or is it
>>a matter of “first in, first served”?
>> 
>>__ __
>> 
>>Thanks,
>> 
>>CH.
>> 
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>> 
>> 
>> 
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Re: [AusNOG] .au Domain Registrations

[trs80]

Afilias are promising to provide email-based password recovery at some 
point, as is required by the auDA registry technical specifications. Why 
they didn't comply with this policy to start with is a good question. 
http://forums.whirlpool.net.au/archive/2735778

On Wed, 11 Jul 2018, Ted Cooper wrote:

> It would be much better if we could return to the previous function of
> immediate email of the password to the registrant contact email address.
> There is no benefit to forcing engagement with the losing registrar,
> especially when they are non-cooperative or cactus.
> 
> Case in point - the "this is not an invoice" scams.
> 
> After 5 years of falling victim to the scam, the original scam company
> being closed down by ASIC or similar, all positive control over the
> domain was lost by the client. The contact email address was still valid
> but Afilias refused to pass on the password to it to allow me to fix the
> domain by transferring to a responsible registrar. The scam company
> refused to cooperate with the Afilias phone call, effectively blocking
> the ability get the password.
> 
> In the end I emailed _everyone_ in the chain (scam company, TuCows,
> Afilias, auDA) about the situation and _one_ of them did the deed and
> sent it to the contact address. A week after starting and the domain is
> finally transferred and fixed.
> 
> For the love of all things good, just send the damn password to the
> email address! Why does it have to be anything but automated?? I'll fix
> the contact information when it gets here.
> 
> 
> On 11/07/18 16:37, Bryce Telfer wrote:
> > Unfortunately,  the new Domain Password Recovery system that Afilias
> > provide (https://afilias.com.au/about-au/domain-pw-recovery) is a poor
> > substitute for the previous AusRegistry system.
> > 
> > Rather than an immediate, automated email to the Registrant Contact, 
> > the new system involves someone at Afilias making a telephone call to
> > the Registrant Contact Phone Number sometime in the next 2 days.
> > 
> > Time to do a thorough clean-up of all the Registrant Contact Phone
> > numbers on all our domains.
> > 
> > *Bryce Telfer*
> > 
> > p| 1300 720 790   e| brycetel...@allinternet.com.au
> > 
> > 
> > 
> > On 21 June 2018 at 21:01, Nathan Brookfield
> >  > > wrote:
> > 
> > Hi Chris,
> > 
> > The .AU domain registration agency is changing from AusRegistry o
> > Afilias but that’s all, no real changes to the community except
> > dealing with a new registrar body, no changes to .au domains are
> > coming on that date.
> > 
> > Nathan Brookfield
> > Chief Executive Officer
> > 
> > Simtronic Technologies Pty Ltd
> > http://www.simtronic.com.au
> > 
> > On 21 Jun 2018, at 20:50, Christopher Hawker  > > wrote:
> > 
> > Hi All,
> > 
> > __ __
> > 
> > With the changes coming on 1^st July to the way .au domain
> > registrations, is there a way to pre-register .au domains? Or is it
> > a matter of “first in, first served”?
> > 
> > __ __
> > 
> > Thanks,
> > 
> > CH.
> > 
> > ___
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> > http://lists.ausnog.net/mailman/listinfo/ausnog
> > 
> > 
> > ___
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> > 
> > 
> > 
> > 
> > 
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> > 
> 
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Re: [AusNOG] .au Domain Registrations

[Bryce Telfer]

Unfortunately,  the new Domain Password Recovery system that Afilias
provide (https://afilias.com.au/about-au/domain-pw-recovery) is a poor
substitute for the previous AusRegistry system.

Rather than an immediate, automated email to the Registrant Contact,  the
new system involves someone at Afilias making a telephone call to the
Registrant Contact Phone Number sometime in the next 2 days.

Time to do a thorough clean-up of all the Registrant Contact Phone numbers
on all our domains.

*Bryce Telfer*

p| 1300 720 790   e| brycetel...@allinternet.com.au

On 21 June 2018 at 21:01, Nathan Brookfield <
nathan.brookfi...@simtronic.com.au> wrote:

> Hi Chris,
>
> The .AU domain registration agency is changing from AusRegistry o Afilias
> but that’s all, no real changes to the community except dealing with a new
> registrar body, no changes to .au domains are coming on that date.
>
> Nathan Brookfield
> Chief Executive Officer
>
> Simtronic Technologies Pty Ltd
> http://www.simtronic.com.au
>
> On 21 Jun 2018, at 20:50, Christopher Hawker 
> wrote:
>
> Hi All,
>
>
>
> With the changes coming on 1st July to the way .au domain registrations,
> is there a way to pre-register .au domains? Or is it a matter of “first in,
> first served”?
>
>
>
> Thanks,
>
> CH.
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Re: [AusNOG] .au Domain Registrations

[James Deck]

Hi James,

I am on the auDA board, however, I write this explanation in my personal 
capacity:


  *   In 2015, an advisory panel (“2015 Names Policy Panel”) recommended to the 
auDA board that direct registration (eg. “yourname.au”) should be adopted. 
Disclosure: I was actually on that panel (and not on the auDA board) at that 
time. Relevant report can be viewed 
here<https://www.auda.org.au/index.php/assets/pdf/2015npp-final-report.pdf>.
  *   The auDA board subsequently accepted the panel’s recommendation in 
principal, but recognised that implementation needed to be fleshed out before a 
final decision could be made.
  *   A panel (“2017 Policy Review Panel”) was established last year – their 
work is ongoing – that has the implementation model as one of their terms of 
reference.
  *   Once the PRP has advised their recommended implementation model, the auDA 
board will make a final decision on whether or not to implement direct 
registration.
  *   The board has publically stated that this decision will not be made until 
late 2019.

If you are interested in the potential implementation models (including, what 
happens to owners of existing .com.au/.net.au/etc) then you can read the 
Interim Report here:

https://www.auda.org.au/index.php/policies/panels-and-committees/2017-policy-review-panel/

If you want to be kept up to date on these matters, one option is to pay the 
$22/year to be a member of auDA:

https://auda.org.au/about-auda/membership/

I am happy to answer any further enquiries off list (eg. about direct 
registration or the upcoming registry transition).




​Kind Regards,
​
James Deck
Managing Director
1300 Web Pro
p1300 932 776
ejd...@1300webpro.com.au
w1300webpro.com.au
aUnit 22, 489 South StreetToowoomba4350

Unit 14, 17 Karp Court
Bundall
4217
Need help? Click here to log a job online...
From: AusNOG  on behalf of James Loh 

Date: Friday, 22 June 2018 at 4:29 pm
To: "ausnog@lists.ausnog.net" 
Subject: Re: [AusNOG] .au Domain Registrations

So the option to buy just .au domains as a TLD wont be an option yet? I saw 
chatter about it a while ago.

Cheers,
James


On Thu, 21 Jun 2018, at 9:50 PM, James Deck wrote:

Hi all,

Good idea to do any DNS changes before the 30th, as the registry will be locked 
for a period of time over the transition period.

1-5 year registration periods will be available from July 1.


Kind Regards,

James Deck


Managing Director


1300 Web Pro




p



1300 932 776




e



jd...@1300webpro.com.au<mailto:jd...@1300webpro.com.au>




w



1300webpro.com.au<https://www.1300webpro.com.au/>




a



Unit 22, 489 South Street


Toowoomba



4350






Unit 14, 17 Karp Court


Bundall



4217








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On 21 Jun 2018, at 9:02 pm, Nathan Brookfield 
mailto:nathan.brookfi...@simtronic.com.au>> 
wrote:



Hi Chris,

The .AU domain registration agency is changing from AusRegistry o Afilias but 
that’s all, no real changes to the community except dealing with a new 
registrar body, no changes to .au domains are coming on that date.

Nathan Brookfield
Chief Executive Officer

Simtronic Technologies Pty Ltd
http://www.simtronic.com.au

On 21 Jun 2018, at 20:50, Christopher Hawker 
mailto:m...@chrishawker.com.au>> wrote:


Hi All,



With the changes coming on 1st July to the way .au domain registrations, is 
there a way to pre-register .au domains? Or is it a matter of “first in, first 
served”?



Thanks,

CH.
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Re: [AusNOG] .au Domain Registrations

[James Loh]

So the option to buy just .au domains as a TLD wont be an option yet? I
saw chatter about it a while ago.
Cheers,
James


On Thu, 21 Jun 2018, at 9:50 PM, James Deck wrote:
> 
> Hi all,
> 
> Good idea to do any DNS changes before the 30th, as the registry will
> be locked for a period of time over the transition period.> 
> 1-5 year registration periods will be available from July 1.
> 
> 
> Kind Regards, 
>
> James Deck Managing Director 1300 Web Pro p *1300 932 776*[1] e
> *jd...@1300webpro.com.au* w *1300webpro.com.au*[2] a Unit 22, 489
> South Street Toowoomba 4350
>
> Unit 14, 17 Karp Court Bundall 4217
>
> *Need help? Click here to log a job online...*[3] facebook See our Web
> Chats Subscribe to our Newsletter and Webchats
>
>> On 21 Jun 2018, at 9:02 pm, Nathan Brookfield
>  wrote:> 
>> 
>> 
>> Hi Chris, 
>> 
>> The .AU domain registration agency is changing from AusRegistry o
>> Afilias but that’s all, no real changes to the community except
>> dealing with a new registrar body, no changes to .au domains are
>> coming on that date.>> 
>> Nathan Brookfield 
>> Chief Executive Officer
>> 
>> Simtronic Technologies Pty Ltd
>> http://www.simtronic.com.au
>> 
>> On 21 Jun 2018, at 20:50, Christopher Hawker
>>  wrote:>> 
>> Hi All,


>>  


>> With the changes coming on 1st July to the way .au domain
>> registrations, is there a way to pre-register .au domains? Or is it a
>> matter of “first in, first served”?>>  


>> Thanks,


>> CH.


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Links:

  1. tel:1300932776
  2. https://www.1300webpro.com.au/
  3. https://www.1300webpro.com.au/support/
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Re: [AusNOG] .au Domain Registrations

[James Deck]

Hi all,

Good idea to do any DNS changes before the 30th, as the registry will be locked 
for a period of time over the transition period.

1-5 year registration periods will be available from July 1.



​Kind Regards,
​
James Deck
Managing Director
1300 Web Pro
p1300 932 776
ejd...@1300webpro.com.au
w1300webpro.com.au
aUnit 22, 489 South StreetToowoomba4350

Unit 14, 17 Karp Court
Bundall
4217
Need help? Click here to log a job online...
On 21 Jun 2018, at 9:02 pm, Nathan Brookfield 
mailto:nathan.brookfi...@simtronic.com.au>> 
wrote:

Hi Chris,

The .AU domain registration agency is changing from AusRegistry o Afilias but 
that’s all, no real changes to the community except dealing with a new 
registrar body, no changes to .au domains are coming on that date.

Nathan Brookfield
Chief Executive Officer

Simtronic Technologies Pty Ltd
http://www.simtronic.com.au

On 21 Jun 2018, at 20:50, Christopher Hawker 
mailto:m...@chrishawker.com.au>> wrote:

Hi All,

With the changes coming on 1st July to the way .au domain registrations, is 
there a way to pre-register .au domains? Or is it a matter of “first in, first 
served”?

Thanks,
CH.
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