Re: problems with large imap folder/file

2003-10-06 Thread Harondel J. Sibble


On 3 Oct 2003 at 10:07, Mark Crispin wrote:

> Yes, the mailutil program (included as part of the IMAP toolkit) has a
> mechanisms to copy a mailbox with a different format in the destination
> copy.

Hmm, using the currently installed mailutil fails. I've renamed the "Sent 
Items" to sentold and run following command which just pops up the usage 
info:

# mailutil copy -verbose sentold #driver.mbx/sentnew
usage: mailutil copy [-debug] [-verbose] source destination

> The reason why I suggest upgrading is that the problem may be a bug that
> has already been fixed.  I find it very difficult to believe that imapd
> was really out of memory.

My real concern, is what if it doesn't fix the problem :-(  Then I am pretty 
much back at square one.  I am currently running 2002b.


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Harondel J. Sibble 
Sibble Computer Consulting
Creating solutions for the small business and home computer user.
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Re: problems with large imap folder/file

2003-10-06 Thread Mark Crispin
On Mon, 6 Oct 2003, Harondel J. Sibble wrote:
> # mailutil copy -verbose sentold #driver.mbx/sentnew
> usage: mailutil copy [-debug] [-verbose] source destination

In some shells, "#" is a comment character, so you have to quote any
string which uses it:

mailutil copy -verbose sentold "#driver.mbx/sentnew"

> > The reason why I suggest upgrading is that the problem may be a bug that
> > has already been fixed.  I find it very difficult to believe that imapd
> > was really out of memory.
> My real concern, is what if it doesn't fix the problem :-(  Then I am pretty
> much back at square one.  I am currently running 2002b.

If it doesn't solve the problem, then I will continue working with you
until it is solved.  I am very concerned about this report, but before
expending resources on it I want to make sure that it isn't something that
is already fixed.

-- Mark --

http://staff.washington.edu/mrc
Science does not emerge from voting, party politics, or public debate.
Si vis pacem, para bellum.


Re: problems with large imap folder/file

2003-10-06 Thread Harondel J. Sibble


On 6 Oct 2003 at 9:20, Mark Crispin wrote:

> In some shells, "#" is a comment character, so you have to quote any
> string which uses it:
> mailutil copy -verbose sentold "#driver.mbx/sentnew"

Hmmm... that also fails

# mailutil copy -verbose sentold "#driver.mbx/sentnew"
Can't open mailbox sentold: no such mailbox

# ls -la sentold
-rw---   1 username groupname108783116 Oct  6 09:39 sentold

> If it doesn't solve the problem, then I will continue working with you
> until it is solved.  I am very concerned about this report, but before
> expending resources on it I want to make sure that it isn't something that is
> already fixed.

That makes good sense.  Just downloading the latest version now.
-- 
Harondel J. Sibble 
Sibble Computer Consulting
Creating solutions for the small business and home computer user.
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Re: problems with large imap folder/file

2003-10-06 Thread Mark Crispin
On Mon, 6 Oct 2003, Harondel J. Sibble wrote:
> # mailutil copy -verbose sentold "#driver.mbx/sentnew"
> Can't open mailbox sentold: no such mailbox
>
> # ls -la sentold
> -rw---   1 username groupname108783116 Oct  6 09:39 sentold

mailutil does not operate on the connected directory; it operates on the
mail home directory (which, unless you've set it elsewhere, would be the
user's UNIX home directory).  Try specifying a fully-qualified path, or at
least a path from the home directory.

If you are running this as root, try becoming the target user instead.
Strange things happen when you run these tools as root.

-- Mark --

http://staff.washington.edu/mrc
Science does not emerge from voting, party politics, or public debate.
Si vis pacem, para bellum.


Re: problems with large imap folder/file

2003-10-06 Thread Harondel J. Sibble


On 6 Oct 2003 at 10:01, Mark Crispin wrote:

> mailutil does not operate on the connected directory; it operates on the
> mail home directory (which, unless you've set it elsewhere, would be the
> user's UNIX home directory).  Try specifying a fully-qualified path, or at
> If you are running this as root, try becoming the target user instead.
> Strange things happen when you run these tools as root.

That worked fine and I made a copy of the Sent Items into mbx format while 
running mailutil as the user.

Now.. the memory crash still happens with latest version of imapd.

Here are the steps I took and how to recreate problem.

downloaded: ftp://ftp.cac.washington.edu/mail/imap.tar.Z

as root

-extracted: tar xvzf imap.tar.Z
-cd imap-2002e/
-read the README file and looked at unix build instructions on the website
-make lnp SSLTYPE=none
-cd imapd/
-backup current imapd: mv /usr/sbin/imapd /usr/sbin/imapd.bak-oct06-03-1008
-cp imapd /usr/sbin/imapd

Now I startup outlook express on the clients machine (actually ssh tunneled 
connection to my machine, however errors are the same regardless)

I tell OE synchronize folders, it downloads approx 900 messages to the sent 
items folder. I highlight say 5 or 10 messages in sent items and drag them to 
a local (move rather than copy) so I have backups of messages I am working 
with.

Server shows following

Oct  6 10:45:39 server1 imapd[2199]: imap service init from 192.168.xxx.xxx
Oct  6 10:45:39 server1 imapd[2199]: Login user=username host=localhost 
[192.168.xxx.xxx]
Oct  6 10:47:34 server1 imapd[2204]: imap service init from 192.168.xxx.xxx
Oct  6 10:47:34 server1 imapd[2204]: Login user=username host=localhost 
[192.168.xxx.xxx]
Oct  6 10:48:05 server1 imapd[2204]: Command stream end of file, while 
reading line
 user=username host=localhost [192.168.xxx.xxx]

also sometimes see

Oct  6 10:53:43 server1 imapd[2220]: Killed (lost mailbox lock) user=username 
host=localhost [192.168.xxx.xxx]
Oct  6 10:53:45 server1 imapd[2220]: Broken pipe, while reading line 
user=username host=localhost [192.168.xxx.xxx]

OE reports loss of mailbox lock

The messages are now all marked with a line through them and a red X, so I 
then click edit/purge deleted messages and see following at mail server side:

Oct  6 10:55:16 server1 imapd[]: Fatal error user=username host=localhost 
[192.168.xxx.xxx] mbx=/home/username/Sent Items: Can't resize memory
Oct  6 10:55:16 server1 imapd[]: IMAP toolkit crash: Can't resize memory

OE reports

Your server has unexpecteldy terminated the connection. Possible causes for 
this include server problems, network problems or a long period of 
inactivity,

Details shows:
The server did not respond to this IMAP command before the connection was 
terminated.

Clicking okay results in message:

Your IMAP server wishes to alert you to the following: IMAP4rev1 server 
crashing: Can't resize memory.

Next I'll try using the mbx converted version of the Sent Items folder and 
see what happens. Will report under another email.


Running top shows

 10:43am  up  2:46,  2 users,  load average: 0.20, 0.30, 0.33
46 processes: 43 sleeping, 3 running, 0 zombie, 0 stopped
CPU states:  3.5% user,  2.3% system,  0.0% nice, 94.0% idle
Mem:   63080K av,  61616K used,   1464K free,  19684K shrd,  15552K buff
Swap:  0K av,  0K used,  0K free 24504K cached

and the line for the user

2181 username 9   0   956  956   784 S   0  0.1  1.5   0:00 imapd

-- 
Harondel J. Sibble 
Sibble Computer Consulting
Creating solutions for the small business and home computer user.
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Re: problems with large imap folder/file

2003-10-06 Thread Harondel J. Sibble


On 6 Oct 2003 at 11:15, Harondel J. Sibble wrote:

> Next I'll try using the mbx converted version of the Sent Items folder and see
> what happens. Will report under another email.

I select messages, move them to local folder, select edit/purge ...

Oct  6 11:35:52 server1 imapd[2415]: imap service init from 192.168.xxx.xxx
Oct  6 11:35:53 server1 imapd[2415]: Login user=username host=localhost 
[192.168.xxx.xxx]
Oct  6 11:36:09 server1 imapd[2416]: imap service init from 192.168.xxx.xxx
Oct  6 11:36:09 server1 imapd[2416]: Login user=username host=localhost 
[192.168.xxx.xxx]
Oct  6 11:36:11 server1 imapd[2416]: Command stream end of file, while 
reading line user=username host=localhost [192.168.xxx.xxx]

And lo and behold, it appears to purge the messages fine. The user in 
question is currently in a meeting, once she gets out, I'll have her try the 
same thing and report back, meanwhile, I can finally have some breakfast ;-)
-- 
Harondel J. Sibble 
Sibble Computer Consulting
Creating solutions for the small business and home computer user.
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Re: problems with large imap folder/file

2003-10-06 Thread Harondel J. Sibble


On 6 Oct 2003 at 11:50, Harondel J. Sibble wrote:

> And lo and behold, it appears to purge the messages fine. The user in 
> question is currently in a meeting, once she gets out, I'll have her try the
> same thing and report back, meanwhile, I can finally have some breakfast ;-)


Nope, must have been a lucky break, it still crashes with memory errors when 
accessing the Sent Items folder from the users' end.  Trying to synchronize 
the imap folder also does the same thing after downloading a few messages.

Oct  6 12:22:16 server1 imapd[2739]: Logout user=username host=computer1 
[192.168.xxx.xxx]
Oct  6 12:22:16 server1 imapd[2740]: imap service init from 192.168.xxx.xxx
Oct  6 12:22:16 server1 imapd[2740]: Login user=username host=computer1 
[192.168.xxx.xxx]
Oct  6 12:22:21 server1 imapd[2740]: Fatal error user=username host=computer1 
[192.168.xxx.xxx] mbx=/home/username/Sent Items: Out of memory
Oct  6 12:22:21 server1 imapd[2740]: IMAP toolkit crash: Out of memory
Oct  6 12:22:21 server1 imapd[2741]: imap service init from 192.168.xxx.xxx
Oct  6 12:22:21 server1 imapd[2741]: Login user=username host=computer1 
[192.168.xxx.xxx]
Oct  6 12:22:29 server1 imapd[2741]: Fatal error user=username host=computer1 
[192.168.xxx.xxx] mbx=/home/username/Sent Items: Out of memory
Oct  6 12:22:29 server1 imapd[2741]: IMAP toolkit crash: Out of memory
Oct  6 12:24:30 server1 imapd[2743]: imap service init from 192.168.xxx.xxx
Oct  6 12:24:31 server1 imapd[2743]: Login user=username host=computer1 
[192.168.xxx.xxx]

-- 
Harondel J. Sibble 
Sibble Computer Consulting
Creating solutions for the small business and home computer user.
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Re: problems with large imap folder/file

2003-10-06 Thread Mark Crispin
On Mon, 6 Oct 2003, Harondel J. Sibble wrote:
> Nope, must have been a lucky break, it still crashes with memory errors when
> accessing the Sent Items folder from the users' end.

This is with an mbx-format "Sent Items" mailbox, and is *after* you purged
it?  So it is empty?

Can you provide me with access to your system?  Something very strange is
going on.

-- Mark --

http://staff.washington.edu/mrc
Science does not emerge from voting, party politics, or public debate.
Si vis pacem, para bellum.


Re: problems with large imap folder/file

2003-10-06 Thread Harondel J. Sibble


On 6 Oct 2003 at 12:44, Mark Crispin wrote:

> This is with an mbx-format "Sent Items" mailbox, and is *after* you purged it?
>  So it is empty?

Yes, converted from mbox to mbx, no it's not empty, there are approx 930 
messages in the file, attempting to purge any of them results in the memory 
errors.
 
> Can you provide me with access to your system?  Something very strange is
> going on.

It's actually a client's machine and they aren't comfortable about someone 
they don't know being in the machine.
-- 
Harondel J. Sibble 
Sibble Computer Consulting
Creating solutions for the small business and home computer user.
[EMAIL PROTECTED] (use pgp keyid 0x3AD5C11D) http://www.pdscc.com
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Re: problems with large imap folder/file

2003-10-06 Thread Mark Crispin
On Mon, 6 Oct 2003, Harondel J. Sibble wrote:
> Yes, converted from mbox to mbx, no it's not empty, there are approx 930
> messages in the file, attempting to purge any of them results in the memory
> errors.

There are no calls to fs_resize() in the mbx driver expunge.  Something
else is going on.  I would like to know what that is.

> > Can you provide me with access to your system?  Something very strange is
> > going on.
> It's actually a client's machine and they aren't comfortable about someone
> they don't know being in the machine.

Well, you can tell your client that this "someone they don't know" is the
author of the imapd software that your client is giving root-level access.

-- Mark --

http://staff.washington.edu/mrc
Science does not emerge from voting, party politics, or public debate.
Si vis pacem, para bellum.


Re: problems with large imap folder/file

2003-10-06 Thread Harondel J. Sibble


On 6 Oct 2003 at 13:26, Mark Crispin wrote:
> There are no calls to fs_resize() in the mbx driver expunge.  Something
> else is going on.  I would like to know what that is.

Heh, me too. Something else is going on indeed, just called the client back 
and it's working fine now, while 1 hour ago it wasn't   and the hour 
before that it worked fine for me.

Actually that concerns me more than it not working at all.

> Well, you can tell your client that this "someone they don't know" is the
> author of the imapd software that your client is giving root-level access.

I've explained that to them, we are going to leave it and see if it continues 
to work okay. If not, then I'll contact you about remote access.  In that 
case can you send me a pgp signed/encrypted email with phone contact info? 
That way I can pass you login info directly.

-- 
Harondel J. Sibble 
Sibble Computer Consulting
Creating solutions for the small business and home computer user.
[EMAIL PROTECTED] (use pgp keyid 0x3AD5C11D) http://www.pdscc.com
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