[OSL | CCIE_Voice] CME/B-ACD Documents in revamped Documentation Support page
Hello everyone. This is a silly question, maybe I'm too tired but I'll ask anyway. A couple of days before Cisco did a rearrangement in Documentation Support page. So for example the section for UCM documents went under Products Unified Communications Call Control, or phones under Products Collaboration Endpoints Phones etc. I've found some but I can't find the path for the CME category and B-ACD docs path anywhere. It's not under CUCM (Call Manager) in Call Control section as I was expecting. So where is it? Thank's in advance. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CME/B-ACD Documents in revamped Documentation Support page
I noticed the same thing. From the main documentation page, just type Communications Manager Express in the Find section and it'll come right up. --Todd On Oct 24, 2013, at 7:51 AM, StefanoS stefan...@gmail.com wrote: Hello everyone. This is a silly question, maybe I'm too tired but I'll ask anyway. A couple of days before Cisco did a rearrangement in Documentation Support page. So for example the section for UCM documents went under Products Unified Communications Call Control, or phones under Products Collaboration Endpoints Phones etc. I've found some but I can't find the path for the CME category and B-ACD docs path anywhere. It's not under CUCM (Call Manager) in Call Control section as I was expecting. So where is it? Thank's in advance. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CME/B-ACD Documents in revamped Documentation Support page
Oh never mind I found it! It looks like I'm too tired after all. So it's under Products Unified Communications Call Control Mid Market Call Control Cisco Unified Communication Manager Express Anyway since I've started this maybe we could make a new list with the new paths we might need in the lab exam. What do you think? Here are some more by me, which I'm sure you've already discovered yourselves, it's not space rocketry but it'll be a nice reference for the new ones.: CUPC Products Unified Communications Unified Communication Applications Messaging Cisco Unified Personal Communicator Release Notes 1-button Login (IPPA) Products Unified Communications Call Control Cisco Unified Communication Manager Configure Configuration Examples and TechNotes or Products Customer Collaboration Cisco Unified Contact Center Configure Configuration Examples and TechNotes Phone Customization Products Collaboration Endpoints IP Phones Cisco Unified IP Phone 7900 Series Maintain and Operate Maintain and Operate Guides IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) XML Customization for Phones Products Unified Communications Call Control Cisco Unified Communication Manager Configure Programming Guides Cisco Unified IP Phone Services Application Development Notes, Release 7.0(1) CiscoIPPhoneMenu CME Products Unified Communications Call Control Mid Market Call Control Cisco Unified Communication Manager Express On Thu, Oct 24, 2013 at 2:51 PM, StefanoS stefan...@gmail.com wrote: Hello everyone. This is a silly question, maybe I'm too tired but I'll ask anyway. A couple of days before Cisco did a rearrangement in Documentation Support page. So for example the section for UCM documents went under Products Unified Communications Call Control, or phones under Products Collaboration Endpoints Phones etc. I've found some but I can't find the path for the CME category and B-ACD docs path anywhere. It's not under CUCM (Call Manager) in Call Control section as I was expecting. So where is it? Thank's in advance. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CME/B-ACD Documents in revamped Documentation Support page
I thought that Find is not working into the lab. On Thu, Oct 24, 2013 at 3:03 PM, Todd Carswell tcar0...@gmail.com wrote: I noticed the same thing. From the main documentation page, just type Communications Manager Express in the Find section and it'll come right up. --Todd On Oct 24, 2013, at 7:51 AM, StefanoS stefan...@gmail.com wrote: Hello everyone. This is a silly question, maybe I'm too tired but I'll ask anyway. A couple of days before Cisco did a rearrangement in Documentation Support page. So for example the section for UCM documents went under Products Unified Communications Call Control, or phones under Products Collaboration Endpoints Phones etc. I've found some but I can't find the path for the CME category and B-ACD docs path anywhere. It's not under CUCM (Call Manager) in Call Control section as I was expecting. So where is it? Thank's in advance. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CME/B-ACD Documents in revamped Documentation Support page
But the question is that.. Does the search supported in the website in real lab? On Thu, Oct 24, 2013 at 3:03 PM, Todd Carswell tcar0...@gmail.com wrote: I noticed the same thing. From the main documentation page, just type Communications Manager Express in the Find section and it'll come right up. --Todd On Oct 24, 2013, at 7:51 AM, StefanoS stefan...@gmail.com wrote: Hello everyone. This is a silly question, maybe I'm too tired but I'll ask anyway. A couple of days before Cisco did a rearrangement in Documentation Support page. So for example the section for UCM documents went under Products Unified Communications Call Control, or phones under Products Collaboration Endpoints Phones etc. I've found some but I can't find the path for the CME category and B-ACD docs path anywhere. It's not under CUCM (Call Manager) in Call Control section as I was expecting. So where is it? Thank's in advance. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CME/B-ACD Documents in revamped Documentation Support page
Yeah I've found it just seconds after I send the email, thank you all though. Now Search at the upper right is not working for sure. I don't remember for Find I think that it isn't working either but I'm not sure. Are the Tech Notes available I don't remember. On Thu, Oct 24, 2013 at 3:10 PM, Colloboration collaboration.c...@gmail.com wrote: It is toward the bottom in Call Control Mid-Market Call Control On Oct 24, 2013, at 7:03 AM, Todd Carswell tcar0...@gmail.com wrote: I noticed the same thing. From the main documentation page, just type Communications Manager Express in the Find section and it'll come right up. --Todd On Oct 24, 2013, at 7:51 AM, StefanoS stefan...@gmail.com wrote: Hello everyone. This is a silly question, maybe I'm too tired but I'll ask anyway. A couple of days before Cisco did a rearrangement in Documentation Support page. So for example the section for UCM documents went under Products Unified Communications Call Control, or phones under Products Collaboration Endpoints Phones etc. I've found some but I can't find the path for the CME category and B-ACD docs path anywhere. It's not under CUCM (Call Manager) in Call Control section as I was expecting. So where is it? Thank's in advance. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CME/B-ACD Documents in revamped Documentation Support page
It is toward the bottom in Call Control Mid-Market Call Control On Oct 24, 2013, at 7:03 AM, Todd Carswell tcar0...@gmail.com wrote: I noticed the same thing. From the main documentation page, just type Communications Manager Express in the Find section and it'll come right up. --Todd On Oct 24, 2013, at 7:51 AM, StefanoS stefan...@gmail.com wrote: Hello everyone. This is a silly question, maybe I'm too tired but I'll ask anyway. A couple of days before Cisco did a rearrangement in Documentation Support page. So for example the section for UCM documents went under Products Unified Communications Call Control, or phones under Products Collaboration Endpoints Phones etc. I've found some but I can't find the path for the CME category and B-ACD docs path anywhere. It's not under CUCM (Call Manager) in Call Control section as I was expecting. So where is it? Thank's in advance. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CME/B-ACD Documents in revamped Documentation Support page
Hi StefanoS, Just a tiny addition on the good collection of the link you've gathered, with the long navigation to Cisco IP Phone customization, you may want to get the the template from The url directories under enterprise parameters There you will see a URL that you can use to retrieve a template. If I am not mistaken, I think this tip is from one of William Bell's email or one of his blog posts. Regards, --Somphol On Thu, Oct 24, 2013 at 11:04 PM, StefanoS stefan...@gmail.com wrote: Oh never mind I found it! It looks like I'm too tired after all. So it's under Products Unified Communications Call Control Mid Market Call Control Cisco Unified Communication Manager Express Anyway since I've started this maybe we could make a new list with the new paths we might need in the lab exam. What do you think? Here are some more by me, which I'm sure you've already discovered yourselves, it's not space rocketry but it'll be a nice reference for the new ones.: CUPC Products Unified Communications Unified Communication Applications Messaging Cisco Unified Personal Communicator Release Notes 1-button Login (IPPA) Products Unified Communications Call Control Cisco Unified Communication Manager Configure Configuration Examples and TechNotes or Products Customer Collaboration Cisco Unified Contact Center Configure Configuration Examples and TechNotes Phone Customization Products Collaboration Endpoints IP Phones Cisco Unified IP Phone 7900 Series Maintain and Operate Maintain and Operate Guides IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) XML Customization for Phones Products Unified Communications Call Control Cisco Unified Communication Manager Configure Programming Guides Cisco Unified IP Phone Services Application Development Notes, Release 7.0(1) CiscoIPPhoneMenu CME Products Unified Communications Call Control Mid Market Call Control Cisco Unified Communication Manager Express On Thu, Oct 24, 2013 at 2:51 PM, StefanoS stefan...@gmail.com wrote: Hello everyone. This is a silly question, maybe I'm too tired but I'll ask anyway. A couple of days before Cisco did a rearrangement in Documentation Support page. So for example the section for UCM documents went under Products Unified Communications Call Control, or phones under Products Collaboration Endpoints Phones etc. I've found some but I can't find the path for the CME category and B-ACD docs path anywhere. It's not under CUCM (Call Manager) in Call Control section as I was expecting. So where is it? Thank's in advance. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CME/B-ACD Documents in revamped Documentation Support page
Hey Somphol thank you for your reply. You mean this?: http://PUB-IP:8080/ccmcip/xmldirectory.jsp There must be something that we have to add in this URL I believe because as it is doesn't show anything. I remember something similar but I can't figure it out right now. I'm exercising on something else. So if you can explain further it would be perfect :) I added the IP Phone Customization links for things like XML writing, Background changes for the 7965 etc Stefanos On Thu, Oct 24, 2013 at 3:53 PM, Somphol Boonjing somp...@gmail.com wrote: Hi StefanoS, Just a tiny addition on the good collection of the link you've gathered, with the long navigation to Cisco IP Phone customization, you may want to get the the template from The url directories under enterprise parameters There you will see a URL that you can use to retrieve a template. If I am not mistaken, I think this tip is from one of William Bell's email or one of his blog posts. Regards, --Somphol On Thu, Oct 24, 2013 at 11:04 PM, StefanoS stefan...@gmail.com wrote: Oh never mind I found it! It looks like I'm too tired after all. So it's under Products Unified Communications Call Control Mid Market Call Control Cisco Unified Communication Manager Express Anyway since I've started this maybe we could make a new list with the new paths we might need in the lab exam. What do you think? Here are some more by me, which I'm sure you've already discovered yourselves, it's not space rocketry but it'll be a nice reference for the new ones.: CUPC Products Unified Communications Unified Communication Applications Messaging Cisco Unified Personal Communicator Release Notes 1-button Login (IPPA) Products Unified Communications Call Control Cisco Unified Communication Manager Configure Configuration Examples and TechNotes or Products Customer Collaboration Cisco Unified Contact Center Configure Configuration Examples and TechNotes Phone Customization Products Collaboration Endpoints IP Phones Cisco Unified IP Phone 7900 Series Maintain and Operate Maintain and Operate Guides IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) XML Customization for Phones Products Unified Communications Call Control Cisco Unified Communication Manager Configure Programming Guides Cisco Unified IP Phone Services Application Development Notes, Release 7.0(1) CiscoIPPhoneMenu CME Products Unified Communications Call Control Mid Market Call Control Cisco Unified Communication Manager Express On Thu, Oct 24, 2013 at 2:51 PM, StefanoS stefan...@gmail.com wrote: Hello everyone. This is a silly question, maybe I'm too tired but I'll ask anyway. A couple of days before Cisco did a rearrangement in Documentation Support page. So for example the section for UCM documents went under Products Unified Communications Call Control, or phones under Products Collaboration Endpoints Phones etc. I've found some but I can't find the path for the CME category and B-ACD docs path anywhere. It's not under CUCM (Call Manager) in Call Control section as I was expecting. So where is it? Thank's in advance. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CME/B-ACD Documents in revamped Documentation Support page
I used it in the lab last Friday. --Todd On Oct 24, 2013, at 8:05 AM, StefanoS stefan...@gmail.com wrote: I thought that Find is not working into the lab. On Thu, Oct 24, 2013 at 3:03 PM, Todd Carswell tcar0...@gmail.com wrote: I noticed the same thing. From the main documentation page, just type Communications Manager Express in the Find section and it'll come right up. --Todd On Oct 24, 2013, at 7:51 AM, StefanoS stefan...@gmail.com wrote: Hello everyone. This is a silly question, maybe I'm too tired but I'll ask anyway. A couple of days before Cisco did a rearrangement in Documentation Support page. So for example the section for UCM documents went under Products Unified Communications Call Control, or phones under Products Collaboration Endpoints Phones etc. I've found some but I can't find the path for the CME category and B-ACD docs path anywhere. It's not under CUCM (Call Manager) in Call Control section as I was expecting. So where is it? Thank's in advance. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CME/B-ACD Documents in revamped Documentation Support page
Oh? That's great then you can write there whatever you want and it will come up with something useful. For example B-ACD or anything. Thank you Todd :) Stefanos On Thu, Oct 24, 2013 at 4:22 PM, Todd Carswell tcar0...@gmail.com wrote: I used it in the lab last Friday. --Todd On Oct 24, 2013, at 8:05 AM, StefanoS stefan...@gmail.com wrote: I thought that Find is not working into the lab. On Thu, Oct 24, 2013 at 3:03 PM, Todd Carswell tcar0...@gmail.com wrote: I noticed the same thing. From the main documentation page, just type Communications Manager Express in the Find section and it'll come right up. --Todd On Oct 24, 2013, at 7:51 AM, StefanoS stefan...@gmail.com wrote: Hello everyone. This is a silly question, maybe I'm too tired but I'll ask anyway. A couple of days before Cisco did a rearrangement in Documentation Support page. So for example the section for UCM documents went under Products Unified Communications Call Control, or phones under Products Collaboration Endpoints Phones etc. I've found some but I can't find the path for the CME category and B-ACD docs path anywhere. It's not under CUCM (Call Manager) in Call Control section as I was expecting. So where is it? Thank's in advance. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com http://www.platinumplacement.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CME/B-ACD Documents in revamped Documentation Support page
And how did you do in the lab Todd? -d Sent from my BlackBerry® smartphone from du -Original Message- From: Todd Carswell tcar0...@gmail.com Sender: ccie_voice-boun...@onlinestudylist.com Date: Thu, 24 Oct 2013 09:22:31 To: StefanoSstefan...@gmail.com Cc: ccie_voice@onlinestudylist.comccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CME/B-ACD Documents in revamped Documentation Support page ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] Bacd -number
hello, nbsp;I have my pstn called number coming into my gatewaynbsp; as 8 digits ( 2404)nbsp; and if I am strippingnbsp; the number to the last 4 digitsnbsp;nbsp; at the voice port . Now my question is if I am required to call from the pstn to numbernbsp;nbsp; 24044000 thennbsp;nbsp; can I usenbsp; the pilot asnbsp; 4000nbsp; instead ofnbsp; 24044000nbsp; or this is technically wrong? -Vir ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] AXL servers and CUC
Hi, I have few questions related to AXL servers and CUC. Should CUC be configured to use both sub and pub as AXL servers? According to doc: Cisco AXL Web Service Activate on the first node only. Failing to activate this service causes the inability to update Cisco Unified Communications Manager from client-based applications that use AXL. But as far as I know CUC will not be updating anything on CUCM using AXL it is just used to read data during the user import. So since AXL can be activated on SUB can we use it with CUC? I know it works I just want best practice, if we don't than we have no redundancy. I guess this also applies to UCCX. Should we activate AXL on sub in the lab and should we configure CUC to use both AXL servers in the lab? Thanks! ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] Voice LAB
Does anyone have any idea of what equipment from the previous lab be leveraged for the new lab? ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Outbound PSTN call drops
Thanks for sharing the link.. In the end I reconfigured the gateway from scratch as MGCP after a reload and this time calls complete ok.. Date: Wed, 23 Oct 2013 11:14:27 -0400 From: ising...@gmail.com To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Outbound PSTN call drops You may want to look into Bug ID: CSCsx67255...link below. http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetailsbugId=CSCsx67255from=summary Inder Singh CCIE™ Voice #38235 Sr. Network Engineer, Unified Communications ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] AXL servers and CUC
In this instance, best practice is a relative concept. Many applications leverage AXL to retrieve information and you can leverage that API to retrieve information on any node in the cluster. Applications that push configurations should be leveraging the publisher to do so. That said, I would think that you could send a SQL update, addphone, updateuser, etc. AXL command to a subscriber node. Of course, it would only succeed if the publisher node is on line. Anyway, my policy is to enable a secondary AXL server in the cluster if I have applications that are leveraging AXL to pull information. Like CUxAC, CUC, UCM IM/P, etc. CCX actually writes using the AXL API. Not that having a redundant AXL server would hurt but if I just have CCX and UCM, I typically go with a single AXL instance. IMO, you will not harm your cluster if you enable AXL on subsequent nodes in the cluster. You must have it on the first node (pub) if you are going to have it at all. In the IE lab, at least the current blue print, you will want to enable the AXL service on both Pub and Sub. If for no other reason than to avoid goofy issues during initialization of CUE in a scenario where CUE registers directly to UCM. HTH. -Bill -- William Bell, CCIE #38914 blog: http://ucguerrilla.com twitter: @ucguerrilla On Oct 24, 2013, at 2:38 PM, probert...@gmail.com wrote: Hi, I have few questions related to AXL servers and CUC. Should CUC be configured to use both sub and pub as AXL servers? According to doc: Cisco AXL Web Service Activate on the first node only. Failing to activate this service causes the inability to update Cisco Unified Communications Manager from client-based applications that use AXL. But as far as I know CUC will not be updating anything on CUCM using AXL it is just used to read data during the user import. So since AXL can be activated on SUB can we use it with CUC? I know it works I just want best practice, if we don't than we have no redundancy. I guess this also applies to UCCX. Should we activate AXL on sub in the lab and should we configure CUC to use both AXL servers in the lab? Thanks! ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
