Hi,
you just need to upload the right prompt file, then your requirement is
done via a menu step, use the thank you prompt as the menu prompt, on the
menu branch 1, use the consult transfer step to the DN 9001, this should
be all I believe.
DN can be statically configure inside the consul transfer or you may use a
string variable.
Regards,
Zaid,
On Wed, Nov 28, 2012 at 7:29 PM, virajith vir...@rediffmail.com wrote:
hi Chrysostomos,
Thanks for your reply.
I have tried to modify the default ICD script many times . However it does
not work for me.
Please assist..
-Vir
From: Chrysostomos Christofi ch.christ...@logicom.net
Sent: Wed, 28 Nov 2012 15:51:03
To: virajith vir...@rediffmail.com, ccie_voice@onlinestudylist.com
ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] UCCX script
You can use default icd script
Default icd script is for CSQ agents
** **
*From:* ccie_voice-boun...@onlinestudylist.com [mailto:
ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *virajith
*Sent:* Τετάρτη, 28 Νοεμβρίου 2012 12:00 μμ
*To:* ccie_voice@onlinestudylist.com
*Subject:* [OSL | CCIE_Voice] UCCX script
** **
hi All,
Is there any default script which I can modify on UCCX to this something
similar to get Thank you for calling if you dialed this by mistake press 1
to contact operation else someone else will be with you shortly . Press 1
-- should go to 9001
Thanks,
Vir
http://sigads.rediff.com/RealMedia/ads/click_nx.ads/www.rediffmail.com/signatureline.htm@Middle?
Catch India as it happens with the *Rediff News App*. To download it for
FREE, click
herehttp://www.rediffmail.com/cgi-bin/red.cgi?red=http%3A%2F%2Ftrack%2Erediff%2Ecom%2Fclick%3Furl%3D%5F%5F%5Fhttp%3A%2F%2Fwww%2Erediff%2Ecom%2Fnewsapp%5F%5F%5F%26amp%3Blnk%3Dsignature%26amp%3Bnewservice%3DnewsappisImage=0BlockImage=0rediffng=0
http://sigads.rediff.com/RealMedia/ads/click_nx.ads/www.rediffmail.com/signatureline.htm@Middle?
Catch India as it happens with the *Rediff News App*. To download it for
FREE, click
herehttp://track.rediff.com/click?url=___http://www.rediff.com/newsapp___lnk=signaturenewservice=newsapp
___
For more information regarding industry leading CCIE Lab training, please
visit www.ipexpert.com
Are you a CCNP or CCIE and looking for a job? Check out
www.PlatinumPlacement.com
--
Zaid Ahmed
___
For more information regarding industry leading CCIE Lab training, please visit
www.ipexpert.com
Are you a CCNP or CCIE and looking for a job? Check out
www.PlatinumPlacement.com