How did it go? Wasn't Tuesday your day?
On Oct 30, 2013 3:30 PM, Bill Hatcher wchatc...@gmail.com wrote:
Not sure if everyone is aware of this or not, but after IOS version 12.4(15)T
Cisco has included the B-ACD tcl scripts as an embedded option within the
IOS. To access these scripts you would enter the following:
application
service app-b-acd
service app-b-acd-aa
I would recommend that if you are not already practicing using these
embedded scripts, I would start adding those in.
If you forget where this is you can always find it in documentation by
going to Products - Unified Communications - Call Control - Mid-Market
Call Control - Cisco Unified Communications Manager Express - Configure
- Configuration Guides - Cisco Unified CME B-ACD and Tcl Call-Handling
Applications and searching for the key word embedded.
Bill Hatcher
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___
For more information regarding industry leading CCIE Lab training, please visit
www.ipexpert.com
Are you a CCNP or CCIE and looking for a job? Check out
www.PlatinumPlacement.com
