Cheers Michael, Nice one.
Was just about to test this, saved me a couple hours work.
Steve
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Burkett,
Michael
Sent: 24 June 2008 14:02
To: OSL CCIE Voice Lab Exam
Subject: Re: [OSL | CCIE_Voice] UCCX play ringback
Do a search on the Network Hold MOH for the CTI ports, you will find
your solution in that direction.
Look in the NetPro forums
http://forum.cisco.com/eforum/servlet/NetProf?page=netprofforum=Unified
%20Communications%20and%20Videotopic=Contact%20CentertopicID=.ee6fe12
CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddec7
09/1#selected_message
It will point you here
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item
09186a0080094766.shtml#foura
you will find your solution there.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chuck Wow
Sent: Tuesday, June 24, 2008 2:16 AM
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] UCCX play ringback
Does anyone know how to play ringback during the Connected state
rather than playing MOH while searching for an available agent?
thanks,
Chuck
~
This email message is for the sole use of the intended
recipient(s) and may contain confidential and privileged
information of Cameron and its Operating Divisions.
Any unauthorized use or disclosure is prohibited.
If you are not the intended recipient, please contact the
sender by reply email and delete and destroy all copies
of the original message inclusive of any attachments.
~