Re: Emails MIA
I think the failto address is not used by CF to bounce messages, only to provide a Return-Path: address in the message header, and the bounce is generated by the destinee server, not CF. Thats how I use it as well. Failto is used by the recipient to send back a failure. I add in plus addressing to include a variable CF can parse and use. To the OP: You say email arrives to the client OK and the BCC arrives to you OK... Is the sending mail server the same server that your respective mail clients pick up the mail from? i.e. is mail sent from cfsen...@domain.com and you are picking up mail via your account on that same server? develo...@domain.com? If thats the case nothing is actually leaving the building, so to speak. Without SMTP logs you are going to be chasing your tail forever. Figure out a way to get logs. You could set up a Viviotech virtual host for $35 and install Smartermail's free version for $0. An hour of your time to configure it and the client's domain records so the server is allowed to send mail for that domain will get you a sanitized mail server that you can use to debug your problem in detail. -- --m@Robertson-- Janitor, The Robertson Team mysecretbase.com ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:359115 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: Emails MIA
On Aug 5, 2014 3:35 PM, Byron Mann wrote: Use a failto in cfmail as it may provide you some detail. If the mail isn't making it off the server, it should bounce to the failto. Multi-recipient email will not generate a bounce or undeliverable message in CF if the CF spooler can deliver to at least one recipient. Jochem ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:359107 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: Emails MIA
Multi-recipient email will not generate a bounce or undeliverable message in CF if the CF spooler can deliver to at least one recipient. I think the failto address is not used by CF to bounce messages, only to provide a Return-Path: address in the message header, and the bounce is generated by the destinee server, not CF. I use this in my mailing system to detect all bad addresses. ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:359111 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Emails MIA
Hi guys - wonder if anyone can give little advice on a missing emails issue. Of course this is the old some arrive and some don't issue (but most arrive) - it would be a lot easier if none arrived. The site is running CF8 on IIS with a SQL Server dbase - mail server is set in CFMAIL to localhost as specified by the shared hosting provider. Basic application process is a client requests a medical service by filling in an online form and hits submit. Database updates OK. Email to the client arrives OK (BCC to me arrives OK). Email to the service provider (there's only one) arrives most times but occasionally doesn't (BCC to me arrives OK). Issues only occur with service provider emails (BCC to me is OK). Their network provider advises the missing emails don't even hit their mail server - they run their own mail server and don't use their ISP's mail system. The usual suspects of anti-spam systems and junk mail have been checked but nothing extraordinary there. I've approached the hosting provider to see if we can get SMTP logs but they won't provide them because they contain other customer data - that's understandable but we could only ask. Is there anything I can do application side to provide some tracking or auditing or something so we can try to track this down. Thanks guys ++ Kevin Parker ++ ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:359054 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: Emails MIA
If the email was bcc to you and it arrived then it was successfully sent. You should tell the recipient to check his own spam folder and mail logs. I would aldo suggest you stop using the hosts default mail settings and instead relay through a mailbox on your own domain then you can see them in your sent items at least. Also if the host provides a free unlimited smtp server on localhost this will not only affect web server performance but cause mail delays if other sites sebd bulk email. The best solution is to use a service such as sendgrid.com and use the api to send email rather than smtp. Russ Michaels www.michaels.me.uk cfmldeveloper.com cflive.net cfsearch.com On 5 Aug 2014 12:27, Kevin Parker tras...@internode.on.net wrote: Hi guys - wonder if anyone can give little advice on a missing emails issue. Of course this is the old some arrive and some don't issue (but most arrive) - it would be a lot easier if none arrived. The site is running CF8 on IIS with a SQL Server dbase - mail server is set in CFMAIL to localhost as specified by the shared hosting provider. Basic application process is a client requests a medical service by filling in an online form and hits submit. Database updates OK. Email to the client arrives OK (BCC to me arrives OK). Email to the service provider (there's only one) arrives most times but occasionally doesn't (BCC to me arrives OK). Issues only occur with service provider emails (BCC to me is OK). Their network provider advises the missing emails don't even hit their mail server - they run their own mail server and don't use their ISP's mail system. The usual suspects of anti-spam systems and junk mail have been checked but nothing extraordinary there. I've approached the hosting provider to see if we can get SMTP logs but they won't provide them because they contain other customer data - that's understandable but we could only ask. Is there anything I can do application side to provide some tracking or auditing or something so we can try to track this down. Thanks guys ++ Kevin Parker ++ ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:359055 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: Emails MIA
Your hosting provider should troubleshoot this if they will not provide the SMTP logs. We do not usually provide entire logs either, but will attempt to find the pertinent records and provide them. Should be easy enough to parse the logs if you provide an approximate time the email was sent and email address for the destination. Provider should also check to see if it just never made it off the local server. Could be the endpoint mail server was unresponsive at the time. Most email server will queue and retry a few times after a certain time period, but eventually fail and hold Your provider may also have an outbound spam filter trapping the email. This might account for it not making it to the end point. Use a failto in cfmail as it may provide you some detail. If the mail isn't making it off the server, it should bounce to the failto. I do agree with Russ a shared web server sending mail through localhost is usually a bad thing. We stopped allowing this. Just too many customers who have compromised forms that abusers use to send spam. So we now require smtp auth to send via their shared mail server (makes it easier to track abuse) or suggest an external mail service. Byron Mann Lead Engineer Architect HostMySite ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:359056 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: Emails MIA
Issues only occur with service provider emails (BCC to me is OK). Their network provider advises the missing emails don't even hit their mail server - they run their own mail server and don't use their ISP's mail system. The usual suspects of anti-spam systems and junk mail have been checked but nothing extraordinary there. I've approached the hosting provider to see if we can get SMTP logs but they won't provide them because they contain other customer data - that's understandable but we could only ask. Is there anything I can do application side to provide some tracking or auditing or something so we can try to track this down. First, some anti-spam systems will not actually put all identified spam in a folder, etc, where it could be found. For example, Postini has a feature, on by default, called Blatant Spam Blocking. BSB-tagged messages won't be moved to the user's quarantine, they'll simply be treated as if they never existed. Postini may have actually accepted the message and closed the SMTP transaction normally, so from the client's side the mail has been successfully sent. So you'll really need SMTP logs to verify the disposition on the receiver side. Most spam filtering systems allow you to search SMTP logs without having to export the whole thing. On the application side, all you can do is demonstrate that it was successfully sent. The SMTP server you're using locally can probably log this, but honestly if it's processed and not rejected, it's been sent successfully. Dave Watts, CTO, Fig Leaf Software 1-202-527-9569 http://www.figleaf.com/ http://training.figleaf.com/ Fig Leaf Software is a Veteran-Owned Small Business (VOSB) on GSA Schedule, and provides the highest caliber vendor-authorized instruction at our training centers, online, or onsite. ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:359057 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
