OT: ecommerce live chat case study
I run a CF-based professional development site and we offer 9-5 live Help Desk support to our users via a Flash-based chatroom. You can buy that package at http://www.cfchat.net and customize the code at will, just like we did. It integrates quite nicely with the rest of our system. Of course you could roll your own, but I've been down that road, and you won't get all the features you want by simply dragging and dropping (much like HTML and WYSIWYG editors). . . . .. . . . joe __ Your ad could be here. Monies from ads go to support these lists and provide more resources for the community. http://www.fusionauthority.com/ads.cfm FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/cf-talk@houseoffusion.com/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
OT: ecommerce live chat case study
Has anybody every implemented a live chat? I'm thinking of adding chat capability to an e-commerce site so customers can ask questions as they shop without picking up a phone. How difficult is it? Did you develop it yourself or use some commercial software? Thanks in Advance, I-Lin Kuo = I-Lin Kuo Macromedia CF5 Advanced Developer Sun Certified Java 2 Programmer __ Do You Yahoo!? Yahoo! Finance - Get real-time stock quotes http://finance.yahoo.com __ This list and all House of Fusion resources hosted by CFHosting.com. The place for dependable ColdFusion Hosting. FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/cf-talk@houseoffusion.com/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
Re: OT: ecommerce live chat case study
I had the free version of human click running on a bunch of sites, and I would say it was an impact addition. My sites we all smaller, but I could watch as people were on the server, and push a request to chat if I wanted... with IP address, and other tricks you could be pretty smart about who the person was - I found it pretty handy for getting immediate feedback. and the chat was nice too. Eric From: I-Lin Kuo [EMAIL PROTECTED] Reply-To: [EMAIL PROTECTED] To: CF-Talk [EMAIL PROTECTED] Subject: OT: ecommerce live chat case study Date: Fri, 6 Sep 2002 05:37:39 -0700 (PDT) Has anybody every implemented a live chat? I'm thinking of adding chat capability to an e-commerce site so customers can ask questions as they shop without picking up a phone. How difficult is it? Did you develop it yourself or use some commercial software? Thanks in Advance, I-Lin Kuo = I-Lin Kuo Macromedia CF5 Advanced Developer Sun Certified Java 2 Programmer __ Do You Yahoo!? Yahoo! Finance - Get real-time stock quotes http://finance.yahoo.com __ This list and all House of Fusion resources hosted by CFHosting.com. The place for dependable ColdFusion Hosting. FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/cf-talk@houseoffusion.com/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
Re: OT: ecommerce live chat case study
On Friday, September 6, 2002, at 05:37 , I-Lin Kuo wrote: Has anybody every implemented a live chat? I'm thinking of adding chat capability to an e-commerce site so customers can ask questions as they shop without picking up a phone. How difficult is it? If you use Flash MX and the Flash Communication Server, this is pretty much trivial. The FlashCom UI Components for Flash make this almost a drag' n'drop exercise and FlashCom itself is very easy to script. The bonus about taking this approach is the ease with which you can integrate it with a ColdFusion MX web site... Sean A Corfield -- http://www.corfield.org/blog/ If you're not annoying somebody, you're not really alive. -- Margaret Atwood __ This list and all House of Fusion resources hosted by CFHosting.com. The place for dependable ColdFusion Hosting. FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/cf-talk@houseoffusion.com/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
RE: OT: ecommerce live chat case study
Most decent chat applications are pure Java, but there are alternatives... Check out AlohaPost here: http://aloha-webdesign.com An example is at the bottom of the home page. A friend of mine wrote it and it's pretty neat. I think it uses iFrames so it might be IE specific, but not sure. +---+ Bryan Love Macromedia Certified Professional Internet Application Developer Database Analyst TeleCommunication Systems [EMAIL PROTECTED] +---+ ...'If there must be trouble, let it be in my day, that my child may have peace'... - Thomas Paine, The American Crisis -Original Message- From: Sean A Corfield [mailto:[EMAIL PROTECTED]] Sent: Friday, September 06, 2002 10:26 AM To: CF-Talk Subject: Re: OT: ecommerce live chat case study On Friday, September 6, 2002, at 05:37 , I-Lin Kuo wrote: Has anybody every implemented a live chat? I'm thinking of adding chat capability to an e-commerce site so customers can ask questions as they shop without picking up a phone. How difficult is it? If you use Flash MX and the Flash Communication Server, this is pretty much trivial. The FlashCom UI Components for Flash make this almost a drag' n'drop exercise and FlashCom itself is very easy to script. The bonus about taking this approach is the ease with which you can integrate it with a ColdFusion MX web site... Sean A Corfield -- http://www.corfield.org/blog/ If you're not annoying somebody, you're not really alive. -- Margaret Atwood __ This list and all House of Fusion resources hosted by CFHosting.com. The place for dependable ColdFusion Hosting. FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/cf-talk@houseoffusion.com/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
Re: OT: ecommerce live chat case study
Thanks. That's definitely something good to know. --- Sean A Corfield [EMAIL PROTECTED] wrote: On Friday, September 6, 2002, at 05:37 , I-Lin Kuo wrote: Has anybody every implemented a live chat? I'm thinking of adding chat capability to an e-commerce site so customers can ask questions as they shop without picking up a phone. How difficult is it? If you use Flash MX and the Flash Communication Server, this is pretty much trivial. The FlashCom UI Components for Flash make this almost a drag' n'drop exercise and FlashCom itself is very easy to script. The bonus about taking this approach is the ease with which you can integrate it with a ColdFusion MX web site... Sean A Corfield -- http://www.corfield.org/blog/ If you're not annoying somebody, you're not really alive. -- Margaret Atwood = I-Lin Kuo Macromedia CF5 Advanced Developer Sun Certified Java 2 Programmer __ Do You Yahoo!? Yahoo! Finance - Get real-time stock quotes http://finance.yahoo.com __ Structure your ColdFusion code with Fusebox. Get the official book at http://www.fusionauthority.com/bkinfo.cfm FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/cf-talk@houseoffusion.com/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
RE: OT: ecommerce live chat case study
Flashcom stuff is ridiculously easy to setup and works great! Very slick... -Original Message- From: Bryan Love [mailto:[EMAIL PROTECTED]] Sent: Friday, September 06, 2002 2:05 PM To: CF-Talk Subject: RE: OT: ecommerce live chat case study Most decent chat applications are pure Java, but there are alternatives... Check out AlohaPost here: http://aloha-webdesign.com An example is at the bottom of the home page. A friend of mine wrote it and it's pretty neat. I think it uses iFrames so it might be IE specific, but not sure. +---+ Bryan Love Macromedia Certified Professional Internet Application Developer Database Analyst TeleCommunication Systems [EMAIL PROTECTED] +---+ ...'If there must be trouble, let it be in my day, that my child may have peace'... - Thomas Paine, The American Crisis -Original Message- From: Sean A Corfield [mailto:[EMAIL PROTECTED]] Sent: Friday, September 06, 2002 10:26 AM To: CF-Talk Subject: Re: OT: ecommerce live chat case study On Friday, September 6, 2002, at 05:37 , I-Lin Kuo wrote: Has anybody every implemented a live chat? I'm thinking of adding chat capability to an e-commerce site so customers can ask questions as they shop without picking up a phone. How difficult is it? If you use Flash MX and the Flash Communication Server, this is pretty much trivial. The FlashCom UI Components for Flash make this almost a drag' n'drop exercise and FlashCom itself is very easy to script. The bonus about taking this approach is the ease with which you can integrate it with a ColdFusion MX web site... Sean A Corfield -- http://www.corfield.org/blog/ If you're not annoying somebody, you're not really alive. -- Margaret Atwood __ Your ad could be here. Monies from ads go to support these lists and provide more resources for the community. http://www.fusionauthority.com/ads.cfm FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/cf-talk@houseoffusion.com/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
