Re: Upgrade CF 9 - Now getting Unknown SMTP host
We didn't change anything in our mail servers Just upgraded from CF 7 to CF 9. When I use CF Admin to verify Mail connection it reports Success. However, all mail is being marked undeliverable and the error message I'm getting is Unknown SMTP host: our mail server name Anyone know how to resolve this? From the console of the web server, use telnet to send a message - not just to connect to the SMTP server. You may find that something else has changed besides your CF configuration. Dave Watts, CTO, Fig Leaf Software http://www.figleaf.com/ http://training.figleaf.com/ Fig Leaf Software is a Veteran-Owned Small Business (VOSB) on GSA Schedule, and provides the highest caliber vendor-authorized instruction at our training centers, online, or onsite. ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:339539 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
RE: Upgrade CF 9 - Now getting Unknown SMTP host
Make sure you can still connect to the SMTP server from the web server (not via CF). You can test this with telnet Open command prompt and type telnet yourServerName 25 if you get a response back from the server then it works, if not, then there is a problem connecting to the server, not a CF problem. Russ -Original Message- From: Dawn Sekel [mailto:dawnt...@yahoo.com] Sent: 24 November 2010 14:28 To: cf-talk Subject: Upgrade CF 9 - Now getting Unknown SMTP host We didn't change anything in our mail servers Just upgraded from CF 7 to CF 9. When I use CF Admin to verify Mail connection it reports Success. However, all mail is being marked undeliverable and the error message I'm getting is Unknown SMTP host: our mail server name Anyone know how to resolve this? Thank you in advance. :-) Dawn ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:339498 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: Upgrade CF 9 - Now getting Unknown SMTP host
Hi Russ: Thanks for your answer. I get a response back through Telnet from the mail server with the version number and that it is ready at today's date and time. Do I need to take the credentials out of CFAdmin and how to I test the email delivery to see if the settings are correct. Thanks! Dawn I went into IIS and choose SMTP e-mail (IIS 6) and put in my SMTP server information. Make sure you can still connect to the SMTP server from the web server (not via CF). You can test this with telnet Open command prompt and type telnet yourServerName 25 if you get a response back from the server then it works, if not, then there is a problem connecting to the server, not a CF problem. Russ We didn't change anything in our mail servers Just upgraded from CF 7 to CF 9. When I use CF Admin to verify Mail connection it reports Success. However, all mail is being marked undeliverable and the error message I'm getting is Unknown SMTP host: our mail server name Anyone know how to resolve this? Thank you in advance. :-) Dawn ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:339502 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
RE: Upgrade CF 9 - Now getting Unknown SMTP host
Has there been any dns changes for your SMTP server, i.e. has its ip address changed. CF caches DNS, so restarting CF would resolve that. Or are they on the same machine ? Russ -Original Message- From: Dawn Sekel [mailto:dawnt...@yahoo.com] Sent: 24 November 2010 16:28 To: cf-talk Subject: Re: Upgrade CF 9 - Now getting Unknown SMTP host Hi Russ: Thanks for your answer. I get a response back through Telnet from the mail server with the version number and that it is ready at today's date and time. Do I need to take the credentials out of CFAdmin and how to I test the email delivery to see if the settings are correct. Thanks! Dawn I went into IIS and choose SMTP e-mail (IIS 6) and put in my SMTP server information. Make sure you can still connect to the SMTP server from the web server (not via CF). You can test this with telnet Open command prompt and type telnet yourServerName 25 if you get a response back from the server then it works, if not, then there is a problem connecting to the server, not a CF problem. Russ We didn't change anything in our mail servers Just upgraded from CF 7 to CF 9. When I use CF Admin to verify Mail connection it reports Success. However, all mail is being marked undeliverable and the error message I'm getting is Unknown SMTP host: our mail server name Anyone know how to resolve this? Thank you in advance. :-) Dawn ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:339503 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: Upgrade CF 9 - Now getting Unknown SMTP host
No nothing has changed. I have another box running CF7 with the same Mail settings and it works fine. And the mail service was working before upgrading to CF9. That was the only thing I changed. If I put in a bad password or user in CF9 administrator I get unsuccessful connection. If I change the password and username to correct ones and test, I get successful connection (when choosing Mail in Coldfusion administrator) But in my mail logs -- I keep getting that the mail is undeliverable. Dawn Has there been any dns changes for your SMTP server, i.e. has its ip address changed. CF caches DNS, so restarting CF would resolve that. Or are they on the same machine ? Russ Hi Russ: Thanks for your answer. I get a response back through Telnet from the mail server with the version number and that it is ready at today's date and time. Do I need to take the credentials out of CFAdmin and how to I test the email delivery to see if the settings are correct. Thanks! Dawn I went into IIS and choose SMTP e-mail (IIS 6) and put in my SMTP server information. ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:339505 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
RE: Upgrade CF 9 - Now getting Unknown SMTP host
Open up one of the failed mails and check the headers, is the server name correct ? -Original Message- From: Dawn Sekel [mailto:dawnt...@yahoo.com] Sent: 24 November 2010 17:04 To: cf-talk Subject: Re: Upgrade CF 9 - Now getting Unknown SMTP host No nothing has changed. I have another box running CF7 with the same Mail settings and it works fine. And the mail service was working before upgrading to CF9. That was the only thing I changed. If I put in a bad password or user in CF9 administrator I get unsuccessful connection. If I change the password and username to correct ones and test, I get successful connection (when choosing Mail in Coldfusion administrator) But in my mail logs -- I keep getting that the mail is undeliverable. Dawn Has there been any dns changes for your SMTP server, i.e. has its ip address changed. CF caches DNS, so restarting CF would resolve that. Or are they on the same machine ? Russ Hi Russ: Thanks for your answer. I get a response back through Telnet from the mail server with the version number and that it is ready at today's date and time. Do I need to take the credentials out of CFAdmin and how to I test the email delivery to see if the settings are correct. Thanks! Dawn I went into IIS and choose SMTP e-mail (IIS 6) and put in my SMTP server information. ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:339506 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: Upgrade CF 9 - Now getting Unknown SMTP host
Yes -- it is the fully qualified external mail server name and is the same mail server name that is in my other headers. Open up one of the failed mails and check the headers, is the server name correct ? No nothing has changed. I have another box running CF7 with the same Mail settings and it works fine. And the mail service was working before upgrading to CF9. That was the only thing I changed. If I put in a bad password or user in CF9 administrator I get unsuccessful connection. If I change the password and username to correct ones and test, I get successful connection (when choosing Mail in Coldfusion administrator) But in my mail logs -- I keep getting that the mail is undeliverable. Dawn ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:339508 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: Upgrade CF 9 - Now getting Unknown SMTP host
Yes -- it is the fully qualified external mail server name and is the same mail server name that is in my other headers. Can you verify that relay is still enabled on this server? Secondly, did IP addresses (not necessarily names) change? Relay can be set based on IP address. HTH On Wed, Nov 24, 2010 at 12:21 PM, Dawn Sekel dawnt...@yahoo.com wrote: Yes -- it is the fully qualified external mail server name and is the same mail server name that is in my other headers. Open up one of the failed mails and check the headers, is the server name correct ? No nothing has changed. I have another box running CF7 with the same Mail settings and it works fine. And the mail service was working before upgrading to CF9. That was the only thing I changed. If I put in a bad password or user in CF9 administrator I get unsuccessful connection. If I change the password and username to correct ones and test, I get successful connection (when choosing Mail in Coldfusion administrator) But in my mail logs -- I keep getting that the mail is undeliverable. Dawn ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:339509 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
RE: Upgrade CF 9 - Now getting Unknown SMTP host
Ok next step is to check the smtp server logs and see if CF actually connected and tried to relay the mail, and if so, what error did the smtp server give. Russ -Original Message- From: Dawn Sekel [mailto:dawnt...@yahoo.com] Sent: 24 November 2010 17:22 To: cf-talk Subject: Re: Upgrade CF 9 - Now getting Unknown SMTP host Yes -- it is the fully qualified external mail server name and is the same mail server name that is in my other headers. Open up one of the failed mails and check the headers, is the server name correct ? No nothing has changed. I have another box running CF7 with the same Mail settings and it works fine. And the mail service was working before upgrading to CF9. That was the only thing I changed. If I put in a bad password or user in CF9 administrator I get unsuccessful connection. If I change the password and username to correct ones and test, I get successful connection (when choosing Mail in Coldfusion administrator) But in my mail logs -- I keep getting that the mail is undeliverable. Dawn ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:339510 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
