Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-12-21 Thread Antonio Soares
I just received this information:

To improve your experience with Cisco and protect your investment in Cisco
Products, we’re pleased to announce the improvement of Software download
entitlement controls effective 10th January, 2011.
(...)
Starting 10th January, 2011, software downloads on Cisco.com will be
verified against Products registered on your Services contract. Attempts to
download Software for Products not registered on your Services contract will
not be permitted.


Regards,

Antonio Soares, CCIE #18473 (RS/SP)
amsoa...@netcabo.pt

-Original Message-
From: cisco-nsp-boun...@puck.nether.net
[mailto:cisco-nsp-boun...@puck.nether.net] On Behalf Of Nick Hilliard
Sent: terça-feira, 14 de Dezembro de 2010 22:53
To: cisco-nsp@puck.nether.net
Subject: Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

On 14/12/2010 15:58, Antonio Soares wrote:
 It seems this will be effective in January 2011:


http://www.cisco.com/web/services/resources/newsletter/europe_nov_10.html#7

Software Download Centre Entitlement controls improved to protect your 
investment

?

I think they misspelled our.  Silly Cisco - there's nothing even remotely 
customer centric about this move.

Nick
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Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-12-21 Thread Gert Doering
Hi,

On Tue, Dec 21, 2010 at 10:46:09AM -, Antonio Soares wrote:
 Starting 10th January, 2011, software downloads on Cisco.com will be
 verified against Products registered on your Services contract. Attempts to
 download Software for Products not registered on your Services contract will
 not be permitted.

Heh, not even the customer impairment service is shipping on time.

What sort of customer service is that?

gert
-- 
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   //www.muc.de/~gert/
Gert Doering - Munich, Germany g...@greenie.muc.de
fax: +49-89-35655025g...@net.informatik.tu-muenchen.de


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Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-12-21 Thread Youssef Bengelloun-Zahr
+1.


2010/12/21 Antonio Soares amsoa...@netcabo.pt

 I just received this information:

 To improve your experience with Cisco and protect your investment in Cisco
 Products, we’re pleased to announce the improvement of Software download
 entitlement controls effective 10th January, 2011.
 (...)
 Starting 10th January, 2011, software downloads on Cisco.com will be
 verified against Products registered on your Services contract. Attempts to
 download Software for Products not registered on your Services contract
 will
 not be permitted.


 Regards,

 Antonio Soares, CCIE #18473 (RS/SP)
 amsoa...@netcabo.pt

 -Original Message-
 From: cisco-nsp-boun...@puck.nether.net
 [mailto:cisco-nsp-boun...@puck.nether.net] On Behalf Of Nick Hilliard
 Sent: terça-feira, 14 de Dezembro de 2010 22:53
 To: cisco-nsp@puck.nether.net
 Subject: Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

 On 14/12/2010 15:58, Antonio Soares wrote:
  It seems this will be effective in January 2011:
 
 
 http://www.cisco.com/web/services/resources/newsletter/europe_nov_10.html#7

 Software Download Centre Entitlement controls improved to protect your
 investment

 ?

 I think they misspelled our.  Silly Cisco - there's nothing even remotely
 customer centric about this move.

 Nick
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Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-12-21 Thread Garry
On 21.12.2010 12:00, Gert Doering wrote:
 Hi,

 On Tue, Dec 21, 2010 at 10:46:09AM -, Antonio Soares wrote:
 Starting 10th January, 2011, software downloads on Cisco.com will be
 verified against Products registered on your Services contract. Attempts to
 download Software for Products not registered on your Services contract will
 not be permitted.
 Heh, not even the customer impairment service is shipping on time.

 What sort of customer service is that?
+1

I reckon starting Jan 10 the support crew will have a lot of work
assigning customer accounts to service contracts ... sort of like a DDoS
;) Wonder if they'll still be able to do some real work ;)

-garry
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Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-12-14 Thread Antonio Soares
It seems this will be effective in January 2011:

http://www.cisco.com/web/services/resources/newsletter/europe_nov_10.html#7



Regards,

Antonio Soares, CCIE #18473 (RS/SP)
amsoa...@netcabo.pt


-Original Message-
From: cisco-nsp-boun...@puck.nether.net
[mailto:cisco-nsp-boun...@puck.nether.net] On Behalf Of Ziv Leyes
Sent: segunda-feira, 13 de Dezembro de 2010 14:00
To: cisco-nsp@puck.nether.net
Subject: Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

He said after maybe try again tomorrow and see if there are any changes...
;-)


-Original Message-
From: cisco-nsp-boun...@puck.nether.net
[mailto:cisco-nsp-boun...@puck.nether.net] On Behalf Of Antonio Soares
Sent: Monday, December 13, 2010 2:19 PM
To: 'Seth Mattinen'; cisco-nsp@puck.nether.net
Subject: Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

Today is the day ? I've just downloaded one 7200 image and I didn't notice
any difference in the process.


Regards,

Antonio Soares, CCIE #18473 (RS/SP)
amsoa...@netcabo.pt

-Original Message-
From: cisco-nsp-boun...@puck.nether.net
[mailto:cisco-nsp-boun...@puck.nether.net] On Behalf Of Seth Mattinen
Sent: sexta-feira, 19 de Novembro de 2010 22:53
To: cisco-nsp@puck.nether.net
Subject: Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

On 11/19/2010 14:07, Brian Raaen wrote:
 I was wondering if there was any legitimate way to get access to IOS 
 for
legacy devices.  I have a 2611, 3725 and pair of 2950's in my home lab that
I would like to test some things on.  Thanks
 

Right now any valid service contract will get you access to the ancient
stuff as well, but my gut feeling is that after Dec. 13 anything EOL will be
locked away for good.

~Seth
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Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-12-14 Thread Gert Doering
Hi,

On Tue, Dec 14, 2010 at 03:58:15PM -, Antonio Soares wrote:
 It seems this will be effective in January 2011:
 
 http://www.cisco.com/web/services/resources/newsletter/europe_nov_10.html#7

Haha, Software Download Centre... improved to protect your investment.

'nuff said.

gert
-- 
USENET is *not* the non-clickable part of WWW!
   //www.muc.de/~gert/
Gert Doering - Munich, Germany g...@greenie.muc.de
fax: +49-89-35655025g...@net.informatik.tu-muenchen.de


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Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-12-14 Thread Nick Hilliard

On 14/12/2010 15:58, Antonio Soares wrote:

It seems this will be effective in January 2011:

http://www.cisco.com/web/services/resources/newsletter/europe_nov_10.html#7


Software Download Centre Entitlement controls improved to protect your 
investment


?

I think they misspelled our.  Silly Cisco - there's nothing even remotely 
customer centric about this move.


Nick
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Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-12-13 Thread Antonio Soares
Today is the day ? I've just downloaded one 7200 image and I didn't notice
any difference in the process.


Regards,

Antonio Soares, CCIE #18473 (RS/SP)
amsoa...@netcabo.pt

-Original Message-
From: cisco-nsp-boun...@puck.nether.net
[mailto:cisco-nsp-boun...@puck.nether.net] On Behalf Of Seth Mattinen
Sent: sexta-feira, 19 de Novembro de 2010 22:53
To: cisco-nsp@puck.nether.net
Subject: Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

On 11/19/2010 14:07, Brian Raaen wrote:
 I was wondering if there was any legitimate way to get access to IOS for
legacy devices.  I have a 2611, 3725 and pair of 2950's in my home lab that
I would like to test some things on.  Thanks
 

Right now any valid service contract will get you access to the ancient
stuff as well, but my gut feeling is that after Dec. 13 anything EOL
will be locked away for good.

~Seth
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Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-11-20 Thread Gert Doering
Hi,

On Sat, Nov 20, 2010 at 04:12:13AM +, David Rothera wrote:
 They are moving over to a system where you will only be able to download SW
 for devices that you have active service contracts for. 

... and have managed to get that service contract attached to the CCO
username that you've used for logging in.

Now this might sound like a minor nit, but for us, it's major pains - 
whenever we put a new device under contract, it seems to end up having
a new contract number, and then the whole team goes and spends non-trivial
amount of time attaching this new contract number to their respective
CCO accounts... 

This is all such a waste of human life time.

gert
-- 
USENET is *not* the non-clickable part of WWW!
   //www.muc.de/~gert/
Gert Doering - Munich, Germany g...@greenie.muc.de
fax: +49-89-35655025g...@net.informatik.tu-muenchen.de


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Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-11-20 Thread Garry
On 20.11.2010 12:26, Gert Doering wrote:

 ... and have managed to get that service contract attached to the CCO
 username that you've used for logging in.

 Now this might sound like a minor nit, but for us, it's major pains - 
 whenever we put a new device under contract, it seems to end up having
 a new contract number, and then the whole team goes and spends non-trivial
 amount of time attaching this new contract number to their respective
 CCO accounts... 

 This is all such a waste of human life time.
Amen to that! Guess TAC needs to get flooded with requests for
IOS-Images - no telling though whether that will help in the end ... of
course this will also hurt people who actually need /real/ TAC support
... :(

-garry
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Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-11-20 Thread Daniel Roesen
On Sat, Nov 20, 2010 at 12:26:27PM +0100, Gert Doering wrote:
 Now this might sound like a minor nit, but for us, it's major pains - 
 whenever we put a new device under contract, it seems to end up having
 a new contract number, and then the whole team goes and spends non-trivial
 amount of time attaching this new contract number to their respective
 CCO accounts... 
 
 This is all such a waste of human life time.

Add the manhours required for that to your TCO calculation for new gear
to be purchased. Let your sales contact know about it. Let your SE get
you images and open TAC cases for you.

CCO annoys me to such lengths that I didn't have an accessible CCO
account anymore for quite some time. It's broken for Firefox these days,
too (which I've discovered after approx 1 hour trying to download an
image).

And don't get me started about those new required security questions
for your CCO login, with predefined ultrasimple questions. This is where
a vendor shows how much clue about real security they have (or not).

/rant

Regards,
Daniel

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[c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-11-19 Thread Brian Raaen
I was wondering if there was any legitimate way to get access to IOS for legacy 
devices.  I have a 2611, 3725 and pair of 2950's in my home lab that I would 
like to test some things on.  Thanks

---
Brian Raaen
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Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-11-19 Thread Nick Hilliard
On 19/11/2010 22:07, Brian Raaen wrote:
 I was wondering if there was any legitimate way to get access to IOS for
 legacy devices.  I have a 2611, 3725 and pair of 2950's in my home lab
 that I would like to test some things on.  Thanks

You could look back through Cisco's security advisories and open up
non-customer TAC cases to bring the software level up to the latest secure
versions.  However I don't know if this offer applies to EoL devices.

Nick
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Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-11-19 Thread Seth Mattinen
On 11/19/2010 14:07, Brian Raaen wrote:
 I was wondering if there was any legitimate way to get access to IOS for 
 legacy devices.  I have a 2611, 3725 and pair of 2950's in my home lab that I 
 would like to test some things on.  Thanks
 

Right now any valid service contract will get you access to the ancient
stuff as well, but my gut feeling is that after Dec. 13 anything EOL
will be locked away for good.

~Seth
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Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-11-19 Thread Tom Ammon

What happens on Dec. 13?

On 11/19/2010 3:52 PM, Seth Mattinen wrote:

On 11/19/2010 14:07, Brian Raaen wrote:

I was wondering if there was any legitimate way to get access to IOS for legacy 
devices.  I have a 2611, 3725 and pair of 2950's in my home lab that I would 
like to test some things on.  Thanks


Right now any valid service contract will get you access to the ancient
stuff as well, but my gut feeling is that after Dec. 13 anything EOL
will be locked away for good.

~Seth
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Re: [c-nsp] Legitimate Access to IOS for Legacy/EOL devices

2010-11-19 Thread David Rothera
They are moving over to a system where you will only be able to download SW
for devices that you have active service contracts for. In comparison to the
setup at the moment where as long as you have a valid contract for 1 device
you can actually download the software for any device.

On Sat, Nov 20, 2010 at 3:54 AM, Tom Ammon tom.am...@utah.edu wrote:

 What happens on Dec. 13?
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