[cisco-voip] Upgrade from CallManager 8.6 to BE6000?
Can I upgrade from CallManager 8.6 to BE6000 running CallManager 9.1? I don't think I can do a DRS restore on BE6000 of their old CallManager 8.6? Can I ? Is that supported? I'm thinking I can use Bulk Administration Export to move a lot of existing data from 8.6 to 9.1. ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrade from CallManager 8.6 to BE6000?
BE6000 is just regular CUCM so DRS Backup/Restore should work fine. BE5000 is where you need to Export/Import data via BAT. Brian On Mon, Apr 28, 2014 at 8:52 AM, Jason Aarons (AM) jason.aar...@dimensiondata.com wrote: Can I upgrade from CallManager 8.6 to BE6000 running CallManager 9.1? I don’t think I can do a DRS restore on BE6000 of their old CallManager 8.6? Can I ? Is that supported? I’m thinking I can use Bulk Administration Export to move a lot of existing data from 8.6 to 9.1. ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] CUACA Advanced Settings for Transfer not Sticking
Why is this? I believe this was to replace that registry setting for direct transfers, but when we set it, it is not staying. Am I missing something? Very annoying. Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA 1965 Greenspring Drive Timonium, MD 21093 voice. 410.252.8830 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech | Facebookhttp://www.facebook.com/#!/pages/Helion/252157915296 | Websitehttp://www.heliontechnologies.com/ | Email Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] SIP phones CMR
What specific data are you looking for? The newer phones have dropped MOS and Q-Factor subjective ratings in lieu of concealed seconds and severely concealed seconds. You won't see any raw MOS values reported by newer phones. -Ryan On Apr 25, 2014, at 1:16 PM, Justin Steinberg jsteinb...@gmail.com wrote: I've noticed on the last few systems I have worked on that the SIP based phones are not showing any CMR data in the CUCM CAR system. This is happening on atleast 8945s the new 7841s. Also I have noticed that the Jabber for Windows phones aren't reporting it either. This is happening for both on-net IP phone to IP phone calls and also off-net SIP calls to CUBEs (then to SIP Provider) and also off-net calls via CUCM SIP trunk to Cisco 29xx PRI gateway. Is there something I need to turn on for the CMR data to be generated ? Or is this just not supported in the SIP phones / CUCM ? Justin ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] SIP phones CMR
The only data I see in the CMR are the IP addresses of the endpoints and the payloadcapability.All the packets sent/received, jitter, latency, etc values are always just 'null'. Sample below. [image: Inline image 1] On Mon, Apr 28, 2014 at 2:10 PM, Ryan Ratliff (rratliff) rratl...@cisco.com wrote: What specific data are you looking for? The newer phones have dropped MOS and Q-Factor subjective ratings in lieu of concealed seconds and severely concealed seconds. You won't see any raw MOS values reported by newer phones. -Ryan On Apr 25, 2014, at 1:16 PM, Justin Steinberg jsteinb...@gmail.com wrote: I've noticed on the last few systems I have worked on that the SIP based phones are not showing any CMR data in the CUCM CAR system. This is happening on atleast 8945s the new 7841s. Also I have noticed that the Jabber for Windows phones aren't reporting it either. This is happening for both on-net IP phone to IP phone calls and also off-net SIP calls to CUBEs (then to SIP Provider) and also off-net calls via CUCM SIP trunk to Cisco 29xx PRI gateway. Is there something I need to turn on for the CMR data to be generated ? Or is this just not supported in the SIP phones / CUCM ? Justin ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Unity Connection and IMAP with SSL to apple iOS and Mac OS X clients
Does anyone have a version of Unity Connection up and running (8.6, 9.0, 9.1, 10.0?) with IMAP and SSL with Apple iOS 7.0+ devices (iPads, iPhones) and/or Mac OS X v10.9 Mavericks Mail.app clients? the older version of TLS found in v8.03 of unity connection prevents newer apple devices from using SSL with IMAP. see bug ID/Enhancement request - https://tools.cisco.com/bugsearch/bug/CSCuj82109 I'm trying to avoid forcing VPN connections with plain IMAP for those email clients. We used to be able to use IMAP with SSL directly to Unity Connection 8.03 with iOS 6.0 devices and Mac OS X up through version 10.8.X. Thanks for any info. smime.p7s Description: S/MIME cryptographic signature ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] webdialer secondary screen shows writing right-to-left
weird. webdialer second screen shows writing right-to-left. first screen shows fine. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrade from CallManager 8.6 to BE6000?
DRS backup and restore is to/from the same version. So unless you upgrade the CUCM 8.6 to 9.1 first, you cannot use DRS. If you did however upgrade the CUCM 8.6 to 9.1 then you can. The BE6K is more of a marketing promotional bundle thing than it is really a hardware or software thing. If you were to go to CUCM 10.0, you have Prime Collaboration Deployment at your service. However, there's one small consideration... Real quick: If you don't spend much time on the Cisco Support Forums, I highly recommend it. There's even a forum specifically for UC Migrations where all kinds of questions are asked and issues are raised with the process. From ordering, to planning, to execution, to licensing, your question has likely already been asked. Take a look: https://supportforums.cisco.com/community/5426/uc-migrations On to the consideration I am talking about: For MCS7800 to BE migrations, the included virtualization license is not compatible with Cisco Prime Collaboration Deployment (PCD). Use FND, ST,ET,EP if you plan to use PCD *Source:* https://supportforums.cisco.com/discussion/12164951/old-mcss-cucm-715-and-uccx-802-migrate-be6000-version-100 Here is the section within the PCD Release Notes stating the same: Cisco Prime Collaboration Deployment is not compatible with all license types of VMware vSphere ESXi, as some licenses do not enable required VMware APIs. *Source:* http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/PCD/CUCM_BK_PB8976C2_00_pcd_rns_1001/CUCM_BK_PB8976C2_00_pcd_rns_1001_chapter_01.html#CUCM_RF_VA37165C_00 In the above link, note the bullet item: - Evaluation mode license This is important because you can get around this limitation by downloading a trial license, and then rolling back when PCD is no longer needed. Here is a DocWiki link showing that the free Hypervisor option can be replaced with the Foundation license as a separate orderable SKU: *Source:* http://docwiki.cisco.com/wiki/Unified_Communications_VMware_Requirements#Purchasing_.2F_Sourcing_Options_for_Required_Virtualization_Software I hope that helped. On Mon, Apr 28, 2014 at 7:52 AM, Jason Aarons (AM) jason.aar...@dimensiondata.com wrote: Can I upgrade from CallManager 8.6 to BE6000 running CallManager 9.1? I don’t think I can do a DRS restore on BE6000 of their old CallManager 8.6? Can I ? Is that supported? I’m thinking I can use Bulk Administration Export to move a lot of existing data from 8.6 to 9.1. ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] SIP Firmware | 9.3(4)SR1 ETA? [FW 9.4(1)]
FYI, The latest 9971 firmware still has this delay problem with 9.4.1 firmwares to date. sip9971.9-4-1SR1-2 Any ETA on when bug id CSCuh24796 will be fixed? On Thu, Dec 5, 2013 at 1:10 AM, Erick B. erick...@gmail.com wrote: Here is the bug id for the issue we ran into, this was an existing open bug... CSCuh24796 Bug Details 9971 phones slow response when call history window involved Symptom: 9971 phones are slow with user interface whenever call history window is appearing on the screen Conditions: problem found with hardware revision 11 phones Workaround: changing Simplified New Call UI interface parameter was suggested but it leads to call history window does not appear at all which leads to missing functionality and thus is not acceptable More Info: the slowness is directly related to number of stored calls in call history. If you clear call history there will be timlly response from 9971 On Tue, Dec 3, 2013 at 4:40 PM, Erick B. erick...@gmail.com wrote: Ok. Thanks.. the option is disabled by default right and since these logging and debugs are disabled this shouldn't be causing the delay we are seeing. I can't reproduce the offhook delay since enabling the Simplified Call UI. On Tue, Dec 3, 2013 at 4:19 PM, Ryan Ratliff (rratliff) rratl...@cisco.com wrote: With the latest devpack you can set the debug profile from CCMAdmin. The only options are default (default log level), telephony (turn on everything), and preset (don't set any debugs). The last one will leave whatever you may have enabled via SSH. This is for the case when you need to set debugs on a bunch of phones and don't want to annoy your interns by making them do it via ssh. -Ryan On Dec 3, 2013, at 5:05 PM, Erick B. erick...@gmail.com wrote: No, those options aren't enabled. For the telephony debug profile that is set by SSH'ing into phone right? (never did that yet on these phones). On Tue, Dec 3, 2013 at 3:49 PM, Ryan Ratliff (rratliff) rratl...@cisco.com wrote: If you haven't already make sure you don't have the log server or telephony debug profile activated. Both of those are known to cause performance issues on wireless 9971s. -Ryan On Dec 3, 2013, at 4:22 PM, Erick B. erick...@gmail.com wrote: Update on our 9971 issue with delayed/prolonged digits. It only happens on Wireless 9971s. When we plug a 9971 into with wired connection the off hook dialing/delay doesn't occur. Working with TAC, they had me enable the Simplified Call UI option and with that enabled the offhook dialing delay on wireless 9971s doesn't occur. I'm continuing to work with TAC as this seems to be a new issue in 9.4.1 since this didn't occur in 9.3 firmwares from our experiences. Erick On Tue, Dec 3, 2013 at 1:57 PM, Ryan Ratliff (rratliff) rratl...@cisco.com wrote: CSCud54886 is what gets the 9971 9.4(1) software into a CUCM version. For 8.6(2) it went into 8.6.2.24106-1 which means it will be in the next devpack. I don't have a date for when that will be but it shouldn't be too long. If you really need a 9.4(1) feature open a TAC SR and ask for the ES build I referenced above to be posted for you (it isn't out of testing yet so it'll be a few days). -Ryan On Dec 3, 2013, at 12:21 PM, Daniel Pagan dpa...@fidelus.com wrote: We’re looking at the Read Me for the new 8.6(2) device pack and noticed the compatibility table lists 9.3(4.24) as the latest supported 9971 firmware. Firmware 9.4(1) isn’t mentioned as compatible for the latest 8.6(2) device pack. The BU is still developing on 8.6(2) so I don’t see why its latest device pack would introduce compatibility issues. Does anyone know if this is simply a documentation error? Firmware 9.4(1) was published two weeks prior to the device pack. It seems the device pack Read Me wasn’t updated to reflect the most recent firmware, but I’d like to be 100% sure. http://www.cisco.com/web/software/282074299/107528/cmterm-devicepack-8.6.2.24104-1_Readme.pdf Thanks ahead of time. - Dan From: Erick B. [mailto:erick...@gmail.com] Sent: Monday, November 18, 2013 3:41 PM To: Daniel Pagan Cc: Ryan Ratliff (rratliff); cisco-voip voyp list Subject: Re: [cisco-voip] SIP Firmware | 9.3(4)SR1 ETA? FYI, I've downgraded to 9.3.4 and don't have the delay issue and updated back to 9-4-1-9 and it is back. I'll work with TAC on this. On Wed, Nov 13, 2013 at 4:03 PM, Erick B. erick...@gmail.com wrote: Ok. I haven't experienced this problem before and have been on a 9971 for a long time and been through a majority of the firmware versions. The most recent problem here was phones doing phantom calls to customers, etc (numbers in call history) and 9.3.4 fixed those issues. (9.3.2 ES12 had fix for that which solved it for most part but a handful of phones had random phantom calls still). On Wed, Nov 13, 2013 at 2:53 PM, Daniel Pagan dpa...@fidelus.com wrote: This was a major issue
Re: [cisco-voip] CUACA Advanced Settings for Transfer not Sticking
I bet it doesn't... I don't control the computers for this client. Users just need read/write on the HKLM\Software\Wow6432Node\Arc Solutions\Call Connect keys right? Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA 1965 Greenspring Drive Timonium, MD 21093 voice. 410.252.8830 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech | Facebookhttp://www.facebook.com/#!/pages/Helion/252157915296 | Websitehttp://www.heliontechnologies.com/ | Email Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request From: Dana Tong [mailto:dana_t...@bridgepoint.com.au] Sent: Monday, April 28, 2014 4:09 PM To: Matthew Loraditch Subject: RE: CUACA Advanced Settings for Transfer not Sticking Hi Matthew, Does the account that is logged in to the PC have permission to write to the registry? Cheers Dana From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Loraditch Sent: Tuesday, 29 April 2014 1:46 AM To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: [cisco-voip] CUACA Advanced Settings for Transfer not Sticking Why is this? I believe this was to replace that registry setting for direct transfers, but when we set it, it is not staying. Am I missing something? Very annoying. Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA 1965 Greenspring Drive Timonium, MD 21093 voice. 410.252.8830 fax. 410.252.9284 Twitterhttp://twitter.com/heliontech | Facebookhttp://www.facebook.com/#!/pages/Helion/252157915296 | Websitehttp://www.heliontechnologies.com/ | Email Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrade from CallManager 8.6 to BE6000?
Yes, the CUCM software bundled with the BE6k is the same software as in standalone CUCM. The deployment type is CUCM in both cases. -- Adam From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason Aarons (AM) Sent: Monday, April 28, 2014 8:52 AM To: cisco-voip (cisco-voip@puck.nether.net) Subject: [cisco-voip] Upgrade from CallManager 8.6 to BE6000? Can I upgrade from CallManager 8.6 to BE6000 running CallManager 9.1? I don't think I can do a DRS restore on BE6000 of their old CallManager 8.6? Can I ? Is that supported? I'm thinking I can use Bulk Administration Export to move a lot of existing data from 8.6 to 9.1. ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
