[cisco-voip] FXS paging issue
I recently moved gateways and went from MGCP to H323 and now the paging port doesn't hang up and lets a beeping tone through for about 15 seconds then rolls to fast busy. Do I need to adjust the hookflash timeout? ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] 6921 Phone issue
Hi All, I have an issue where apparently the phones (6921's) start to ring and someone picks them up and no one is there, they put the phone down and it keeps ringing. Also, on occassion, they go to transfer the phone and it gets cut off. Any ideas? REgards Cos ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] 6921 Phone issue
Check CDR records/CallManager traces. If there's nothing there, you'll have to start looking into running packet captures. On Wed, Oct 8, 2014 at 10:38 AM, costas georgiou ckos1...@hotmail.com wrote: Hi All, I have an issue where apparently the phones (6921's) start to ring and someone picks them up and no one is there, they put the phone down and it keeps ringing. Also, on occassion, they go to transfer the phone and it gets cut off. Any ideas? REgards Cos ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] CUCM 10.5 Tomcat Subject Alternate Name (SAN) (Alternatehostname) via CLI
Trying to add an alternatehostname in CUCM 10.5 I got the below error. Anyone spot my problem? set web-security CH Hawaii Department of Boating Honolulu Hawaii US ton.state.hi.us HI-IT-UC-CM-P.ton.state.hi.us myphone.ton.state.hi.us Expected 4 mandatory and up to 2 non-mandatory parameter(s) but 8 parameter(s) were found Executed command unsuccessfully Error executing command admin: Names changed to protect the innocent :) admin:set web-security ? Syntax: set web-security orgunit orgname locality state [country] [alternatehostname] orgunit mandatory organizational unit orgname mandatory organizational name locality mandatory location of organization statemandatory state of organization country optional country code can not be changed alternatehostname optional alternate host name admin:set web-security ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Jabber for Windows 10.5 and Preferred Name field in LDAP/AD?
I'm not sure if this helps you or not, but you can have per CSF config files. Just go into the CSF device in CUCM, scroll to the last field (Cisco Support Field) and type in something like *configurationFile=jason-jabber-config.xml *(all lower case but the name is really unimportant. Could have been banana.xml). Then, create your new jason-jabber-config.xml file with your edits in it, and upload to TFTP and restart TFTP. Then sign out and sign in of Jabber. What should happen is Jabber will download it's phone config file CSFjaarons.cnf.xml or the like, and in there it tells jabber to grab the new jason-jabber-config.xml, which it will do after it downloads the jabber-config.xml global file. If this works, then the contents of jabber-config.xml on the local machine will be *replaced* with the contents of jason-jabber-config.xml. This is all documented in the Jabber Install Guide and is in the section for Global and Group configuration files. On Tue, Oct 7, 2014 at 10:52 AM, Jason Aarons (AM) jason.aar...@dimensiondata.com wrote: Wondering if I can have only this in my jabber-config.xml? Really wish I could push this via CallManager setting and not have to touch the jabber-config.xml ?xml version=1.0 encoding=utf-8? config version=1.0 Directory NicknameNickname/Nickname BDINicknameNickname/BDINickname /Directory /config *From:* avhollo...@gmail.com [mailto:avhollo...@gmail.com] *On Behalf Of *Anthony Holloway *Sent:* Tuesday, October 07, 2014 12:05 AM *To:* Jason Aarons (AM) *Cc:* cisco-voip (cisco-voip@puck.nether.net) *Subject:* Re: [cisco-voip] Jabber for Windows 10.5 and Preferred Name field in LDAP/AD? I'm not sure how reliable or easy to deploy this will be, but I just used the jabber config file generator and mapped my nickname field, and it showed up. I can find myself in the directory with either anthony or tony For the record, I don't go by Tony. ;) [image: Inline image 1] On Mon, Oct 6, 2014 at 5:12 PM, Jason Aarons (AM) jason.aar...@dimensiondata.com wrote: Is there a way to set the Preferred Name (Active Directory/LDAP) field in Jabber for Windows ? For example the boss goes by Tim, but in AD he is listed as John. His birthname is John but goes by Tim. In AD there is a Preferred Name field. Not all users have Preferred Name populated. Can the Jabber client query to LDAP look at Preferred Name first then Firstname? Jason Aarons, CCIE No 38564 Consultant Dimension Data +1-904-338-3245 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] RESOLVED: Jabber for Windows 10.5 and Preferred Name field in LDAP/AD?
That's good to hear. I sent my earlier reply before I saw this one because Gmail treat this email like it wasn't a part of the same thread. I too am facing the lack of LDAP support via MRA and as a result deploy 100% UDS to make the user experience consistent between in the office and out of the office. Don't forget to add your LDAP filters in Jabber then, otherwise, any object in the search base can be found. We might be lulled into a false since of auto filtering, since CUCM has a default filter defined for us (and now that I'm typing this out, I realize sn=* is not a part of it, but CUCM still filters out entries without a last name, huh.): ((objectclass=user)(!(objectclass=Computer))(!(UserAccountControl:1.2.840.113556.1.4.803:=2))) On Tue, Oct 7, 2014 at 11:32 AM, Jason Aarons (AM) jason.aar...@dimensiondata.com wrote: So here is the final story. Thanks for your help! I spent a day looking into this and it’s working now correctly! I noticed today that in CCMAdmin the Service Profile has checkbox for Use UDS For Resolution. I unchecked UDS and cleared the client cache in %appdata% and restarted Jabber client. I then search for the user and find him with the nickname. Click on his name and View Proifle I see his Display Name already has nickname and the firstname is his legal name. Problem solved by turning off use UDS for name resolution. Clearly in CallManager 11 under LDAP Directory and End User User Management they need to add displayName/Nickname field for UDS to be able to use……ps can UDS do ANR ? Side note, when can Expressway/VCS be able to use LDAP? It has far more details direct to LDAP than UDS (eg Fax Numbers, home address, etc). CallManager isn’t a very good PIM compared to Outlook 2013/Active Directory. *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf Of *Jason Aarons (AM) *Sent:* Tuesday, October 07, 2014 11:53 AM *To:* Anthony Holloway *Cc:* cisco-voip (cisco-voip@puck.nether.net) *Subject:* Re: [cisco-voip] Jabber for Windows 10.5 and Preferred Name field in LDAP/AD? Wondering if I can have only this in my jabber-config.xml? Really wish I could push this via CallManager setting and not have to touch the jabber-config.xml ?xml version=1.0 encoding=utf-8? config version=1.0 Directory NicknameNickname/Nickname BDINicknameNickname/BDINickname /Directory /config *From:* avhollo...@gmail.com [mailto:avhollo...@gmail.com avhollo...@gmail.com] *On Behalf Of *Anthony Holloway *Sent:* Tuesday, October 07, 2014 12:05 AM *To:* Jason Aarons (AM) *Cc:* cisco-voip (cisco-voip@puck.nether.net) *Subject:* Re: [cisco-voip] Jabber for Windows 10.5 and Preferred Name field in LDAP/AD? I'm not sure how reliable or easy to deploy this will be, but I just used the jabber config file generator and mapped my nickname field, and it showed up. I can find myself in the directory with either anthony or tony For the record, I don't go by Tony. ;) [image: Inline image 1] On Mon, Oct 6, 2014 at 5:12 PM, Jason Aarons (AM) jason.aar...@dimensiondata.com wrote: Is there a way to set the Preferred Name (Active Directory/LDAP) field in Jabber for Windows ? For example the boss goes by Tim, but in AD he is listed as John. His birthname is John but goes by Tim. In AD there is a Preferred Name field. Not all users have Preferred Name populated. Can the Jabber client query to LDAP look at Preferred Name first then Firstname? Jason Aarons, CCIE No 38564 Consultant Dimension Data +1-904-338-3245 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUCM 10.5 Tomcat Subject Alternate Name (SAN) (Alternatehostname) via CLI
I thought you could only add a single SAN via command line. On Wed, Oct 8, 2014 at 11:20 AM, Jason Aarons (AM) jason.aar...@dimensiondata.com wrote: Trying to add an alternatehostname in CUCM 10.5 I got the below error. Anyone spot my problem? set web-security CH Hawaii Department of Boating Honolulu Hawaii US ton.state.hi.us HI-IT-UC-CM-P.ton.state.hi.us myphone.ton.state.hi.us Expected 4 mandatory and up to 2 non-mandatory parameter(s) but 8 parameter(s) were found Executed command unsuccessfully Error executing command admin: Names changed to protect the innocent :) admin:set web-security ? Syntax: set web-security orgunit orgname locality state [country] [alternatehostname] orgunit mandatory organizational unit orgname mandatory organizational name locality mandatory location of organization statemandatory state of organization country optional country code can not be changed alternatehostname optional alternate host name admin:set web-security ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Quick question regarding prompt variables CCX 10.5
Been a while since I have had to do much with CCX. I remember back in the day we could set up some string variables, concatenate them and have a nice clean way to cut our script in half when doing two different languages. For instance: 1 - English (set language string to EN) 2 - Spanish (set language string to SP) Then we could concatenate EN + / + promptname.wav There must be a way that I'm just not seeing. Any advice would be great! Thanks! ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Quick question regarding prompt variables CCX 10.5
That should work if you have the prompts stored in the EN and SP folders. What issue are you seeing? On Wed, Oct 8, 2014 at 1:24 PM, Erick Wellnitz ewellnitzv...@gmail.com wrote: Been a while since I have had to do much with CCX. I remember back in the day we could set up some string variables, concatenate them and have a nice clean way to cut our script in half when doing two different languages. For instance: 1 - English (set language string to EN) 2 - Spanish (set language string to SP) Then we could concatenate EN + / + promptname.wav There must be a way that I'm just not seeing. Any advice would be great! Thanks! ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Quick question regarding prompt variables CCX 10.5
I don't see any reason they needed to do it that way that I'm aware of. Everyone writes code differently so maybe it made more sense to them to do it that way. On Wed, Oct 8, 2014 at 2:43 PM, Erick Wellnitz ewellnitzv...@gmail.com wrote: I'm working on someone else's script today and was wondering because they duplicated logic for each language. So I'm clear, I can still do it the following way. promptVariableString = P[ + langVariable + /promptname.wav] promptVariablePrompt = promptVariableString On Wed, Oct 8, 2014 at 12:24 PM, Brian Meade bmead...@vt.edu wrote: That should work if you have the prompts stored in the EN and SP folders. What issue are you seeing? On Wed, Oct 8, 2014 at 1:24 PM, Erick Wellnitz ewellnitzv...@gmail.com wrote: Been a while since I have had to do much with CCX. I remember back in the day we could set up some string variables, concatenate them and have a nice clean way to cut our script in half when doing two different languages. For instance: 1 - English (set language string to EN) 2 - Spanish (set language string to SP) Then we could concatenate EN + / + promptname.wav There must be a way that I'm just not seeing. Any advice would be great! Thanks! ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUCM 10.5 Tomcat Subject Alternate Name (SAN) (Alternatehostname) via CLI
There's also the multiserver cert in 10.5 that allows you to add additional entries via OS Admin. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/10_5_1/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051_chapter_01.html#CUCM_RF_SEC52373_00 -Ryan On Oct 8, 2014, at 2:41 PM, Heim, Dennis dennis.h...@wwt.commailto:dennis.h...@wwt.com wrote: Single SAN as far as I remember too. Best bet is to add it at the CA level. With Windows CA this can be down via the additional parameters on the certsrv webpage if doing it that way. Dennis Heim | Collaboration Solutions Architect World Wide Technology, Inc. | +1 314-212-1814 image001.pnghttps://twitter.com/CollabSensei image002.pngxmpp:dennis.h...@wwt.comimage003.pngtel:+13142121814image004.pngsip:dennis.h...@wwt.com From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Justin Steinberg Sent: Wednesday, October 08, 2014 1:37 PM To: Jason Aarons (AM) Cc: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUCM 10.5 Tomcat Subject Alternate Name (SAN) (Alternatehostname) via CLI I thought you could only add a single SAN via command line. On Wed, Oct 8, 2014 at 11:20 AM, Jason Aarons (AM) jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com wrote: Trying to add an alternatehostname in CUCM 10.5 I got the below error. Anyone spot my problem? set web-security CH Hawaii Department of Boating Honolulu Hawaii US ton.state.hi.ushttp://ton.state.hi.us/ HI-IT-UC-CM-P.ton.state.hi.ushttp://hi-it-uc-cm-p.ton.state.hi.us/ myphone.ton.state.hi.ushttp://myphone.ton.state.hi.us/ Expected 4 mandatory and up to 2 non-mandatory parameter(s) but 8 parameter(s) were found Executed command unsuccessfully Error executing command admin: Names changed to protect the innocent :) admin:set web-security ? Syntax: set web-security orgunit orgname locality state [country] [alternatehostname] orgunit mandatory organizational unit orgname mandatory organizational name locality mandatory location of organization statemandatory state of organization country optional country code can not be changed alternatehostname optional alternate host name admin:set web-security ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Quick question regarding prompt variables CCX 10.5
If you would like to support multiple languages in UCCX, it's rather easy and convenient. The explanation is long, but the idea is simple. Here's an example to point you in the right direction: Say you had a script like this and its trigger language was set to en_US Start Accept (--Triggering Contact--) Play Prompt (--Triggering Contact--, P[greeting.wav]) Terminate (--Triggering Contact--) End The caller will dial your trigger, UCCX will assign the en_US language to the Contact*, and then play the prompt named greeting.wav from the following Prompt folder in the repository: en_US That is why you do not need to type P[en_US/greeting.wav], even though in the web page you clearly have to click on the en_US folder to see this wav file. *The key thing to note is that your Contact (aka caller) is what gets assigned a language. Not your script, and not your application. Now, one thing to mention, but I wont go into detail, is that UCCX will automatically search backwards in less specific language folders for your file, until it finds a filename match. E.g., if greeting.wav was not in en_US, then UCCX looks in en, and if not there either, UCCX looks in default last. Ok, so now we should know that en_US comes from the trigger setting (go ahead and look, I'll wait). So, if you wanted to change the language, you would do it at the trigger level. And by changing the language of the trigger, you change the folder search path from: en_US en default, to es_US es default. That means that, as long as you have your Spanish recording for the greeting inside of a greeting.wav file which is under the es_US folder, you don't even need to modify your script at all. UCCX will automatically play the Spanish version of your prompt. Pretty cool if you ask me. But maybe you don't know to go all English or all Spanish. Maybe you want the user to choose English or Spanish from an up front menu. Let's modify our script from above. Start Accept (--Triggering Contact--) Menu (--Triggering Contact--, P[language-menu.wav]) 1 - English Set Contact Info (--Triggering Contact--) // This is where you set the new language for the Contact E.g., L[en_US] 2 - Spanish Set Contact Info (--Triggering Contact--) // This is where you set the new language for the Contact E.g., L[es_US] Play Prompt (--Triggering Contact--, P[greeting.wav]) Terminate (--Triggering Contact--) End Based on what we know from earlier, the language-menu.wav will play from the language folder that the trigger has assigned to it. So this must exist in a single language. The contents of the audio can say whatever you want. After the user makes a selection, the script rewrites their language setting from what the trigger has already set, and then the greeting is played in the new language. Or, from the new language folder to be more specific. Final note, if the language folder you need is not already created in UCCX for you, you can create it yourself by clicking the Create Language button right next to the Upload Prompt/ZIP button. On Wed, Oct 8, 2014 at 12:24 PM, Erick Wellnitz ewellnitzv...@gmail.com wrote: Been a while since I have had to do much with CCX. I remember back in the day we could set up some string variables, concatenate them and have a nice clean way to cut our script in half when doing two different languages. For instance: 1 - English (set language string to EN) 2 - Spanish (set language string to SP) Then we could concatenate EN + / + promptname.wav There must be a way that I'm just not seeing. Any advice would be great! Thanks! ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Quick question regarding prompt variables CCX 10.5
I get that everyone does it different. I was just making sure I hadn't missed some weird change that may have impacted how we have to set up multiple languages. On Wed, Oct 8, 2014 at 12:48 PM, Brian Meade bmead...@vt.edu wrote: I don't see any reason they needed to do it that way that I'm aware of. Everyone writes code differently so maybe it made more sense to them to do it that way. On Wed, Oct 8, 2014 at 2:43 PM, Erick Wellnitz ewellnitzv...@gmail.com wrote: I'm working on someone else's script today and was wondering because they duplicated logic for each language. So I'm clear, I can still do it the following way. promptVariableString = P[ + langVariable + /promptname.wav] promptVariablePrompt = promptVariableString On Wed, Oct 8, 2014 at 12:24 PM, Brian Meade bmead...@vt.edu wrote: That should work if you have the prompts stored in the EN and SP folders. What issue are you seeing? On Wed, Oct 8, 2014 at 1:24 PM, Erick Wellnitz ewellnitzv...@gmail.com wrote: Been a while since I have had to do much with CCX. I remember back in the day we could set up some string variables, concatenate them and have a nice clean way to cut our script in half when doing two different languages. For instance: 1 - English (set language string to EN) 2 - Spanish (set language string to SP) Then we could concatenate EN + / + promptname.wav There must be a way that I'm just not seeing. Any advice would be great! Thanks! ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Quick question regarding prompt variables CCX 10.5
Now that's a slick way to do it. That will definitely make life easier in the future. Thanks! On Wed, Oct 8, 2014 at 12:54 PM, Anthony Holloway avholloway+cisco-v...@gmail.com wrote: If you would like to support multiple languages in UCCX, it's rather easy and convenient. The explanation is long, but the idea is simple. Here's an example to point you in the right direction: Say you had a script like this and its trigger language was set to en_US Start Accept (--Triggering Contact--) Play Prompt (--Triggering Contact--, P[greeting.wav]) Terminate (--Triggering Contact--) End The caller will dial your trigger, UCCX will assign the en_US language to the Contact*, and then play the prompt named greeting.wav from the following Prompt folder in the repository: en_US That is why you do not need to type P[en_US/greeting.wav], even though in the web page you clearly have to click on the en_US folder to see this wav file. *The key thing to note is that your Contact (aka caller) is what gets assigned a language. Not your script, and not your application. Now, one thing to mention, but I wont go into detail, is that UCCX will automatically search backwards in less specific language folders for your file, until it finds a filename match. E.g., if greeting.wav was not in en_US, then UCCX looks in en, and if not there either, UCCX looks in default last. Ok, so now we should know that en_US comes from the trigger setting (go ahead and look, I'll wait). So, if you wanted to change the language, you would do it at the trigger level. And by changing the language of the trigger, you change the folder search path from: en_US en default, to es_US es default. That means that, as long as you have your Spanish recording for the greeting inside of a greeting.wav file which is under the es_US folder, you don't even need to modify your script at all. UCCX will automatically play the Spanish version of your prompt. Pretty cool if you ask me. But maybe you don't know to go all English or all Spanish. Maybe you want the user to choose English or Spanish from an up front menu. Let's modify our script from above. Start Accept (--Triggering Contact--) Menu (--Triggering Contact--, P[language-menu.wav]) 1 - English Set Contact Info (--Triggering Contact--) // This is where you set the new language for the Contact E.g., L[en_US] 2 - Spanish Set Contact Info (--Triggering Contact--) // This is where you set the new language for the Contact E.g., L[es_US] Play Prompt (--Triggering Contact--, P[greeting.wav]) Terminate (--Triggering Contact--) End Based on what we know from earlier, the language-menu.wav will play from the language folder that the trigger has assigned to it. So this must exist in a single language. The contents of the audio can say whatever you want. After the user makes a selection, the script rewrites their language setting from what the trigger has already set, and then the greeting is played in the new language. Or, from the new language folder to be more specific. Final note, if the language folder you need is not already created in UCCX for you, you can create it yourself by clicking the Create Language button right next to the Upload Prompt/ZIP button. On Wed, Oct 8, 2014 at 12:24 PM, Erick Wellnitz ewellnitzv...@gmail.com wrote: Been a while since I have had to do much with CCX. I remember back in the day we could set up some string variables, concatenate them and have a nice clean way to cut our script in half when doing two different languages. For instance: 1 - English (set language string to EN) 2 - Spanish (set language string to SP) Then we could concatenate EN + / + promptname.wav There must be a way that I'm just not seeing. Any advice would be great! Thanks! ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Quick question regarding prompt variables CCX 10.5
Chiming in to second Anthonys message here which is spot on. This approach follows our best practices methodology and is how I would recommend approaching multiple languages. . On Wed, Oct 8, 2014 at 11:54 AM, Anthony Holloway avholloway+cisco-v...@gmail.com wrote: If you would like to support multiple languages in UCCX, it's rather easy and convenient. The explanation is long, but the idea is simple. Here's an example to point you in the right direction: Say you had a script like this and its trigger language was set to en_US Start Accept (--Triggering Contact--) Play Prompt (--Triggering Contact--, P[greeting.wav]) Terminate (--Triggering Contact--) End The caller will dial your trigger, UCCX will assign the en_US language to the Contact*, and then play the prompt named greeting.wav from the following Prompt folder in the repository: en_US That is why you do not need to type P[en_US/greeting.wav], even though in the web page you clearly have to click on the en_US folder to see this wav file. *The key thing to note is that your Contact (aka caller) is what gets assigned a language. Not your script, and not your application. Now, one thing to mention, but I wont go into detail, is that UCCX will automatically search backwards in less specific language folders for your file, until it finds a filename match. E.g., if greeting.wav was not in en_US, then UCCX looks in en, and if not there either, UCCX looks in default last. Ok, so now we should know that en_US comes from the trigger setting (go ahead and look, I'll wait). So, if you wanted to change the language, you would do it at the trigger level. And by changing the language of the trigger, you change the folder search path from: en_US en default, to es_US es default. That means that, as long as you have your Spanish recording for the greeting inside of a greeting.wav file which is under the es_US folder, you don't even need to modify your script at all. UCCX will automatically play the Spanish version of your prompt. Pretty cool if you ask me. But maybe you don't know to go all English or all Spanish. Maybe you want the user to choose English or Spanish from an up front menu. Let's modify our script from above. Start Accept (--Triggering Contact--) Menu (--Triggering Contact--, P[language-menu.wav]) 1 - English Set Contact Info (--Triggering Contact--) // This is where you set the new language for the Contact E.g., L[en_US] 2 - Spanish Set Contact Info (--Triggering Contact--) // This is where you set the new language for the Contact E.g., L[es_US] Play Prompt (--Triggering Contact--, P[greeting.wav]) Terminate (--Triggering Contact--) End Based on what we know from earlier, the language-menu.wav will play from the language folder that the trigger has assigned to it. So this must exist in a single language. The contents of the audio can say whatever you want. After the user makes a selection, the script rewrites their language setting from what the trigger has already set, and then the greeting is played in the new language. Or, from the new language folder to be more specific. Final note, if the language folder you need is not already created in UCCX for you, you can create it yourself by clicking the Create Language button right next to the Upload Prompt/ZIP button. On Wed, Oct 8, 2014 at 12:24 PM, Erick Wellnitz ewellnitzv...@gmail.com wrote: Been a while since I have had to do much with CCX. I remember back in the day we could set up some string variables, concatenate them and have a nice clean way to cut our script in half when doing two different languages. For instance: 1 - English (set language string to EN) 2 - Spanish (set language string to SP) Then we could concatenate EN + / + promptname.wav There must be a way that I'm just not seeing. Any advice would be great! Thanks! ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUCM 10.5 Tomcat Subject Alternate Name (SAN) (Alternatehostname) via CLI
I believe there is a bug with 10.5 that causes phone registration to reset every 7 minutes or so. Dennis Heim | Collaboration Solutions Architect World Wide Technology, Inc. | +1 314-212-1814 [cid:image001.png@01CFE30A.AC268F20]https://twitter.com/CollabSensei [cid:image002.png@01CFE30A.AC268F20]xmpp:dennis.h...@wwt.com[cid:image003.png@01CFE30A.AC268F20]tel:+13142121814[cid:image004.png@01CFE30A.AC268F20]sip:dennis.h...@wwt.com From: Ryan Ratliff (rratliff) [mailto:rratl...@cisco.com] Sent: Wednesday, October 08, 2014 2:53 PM To: Heim, Dennis Cc: Justin Steinberg; Jason Aarons (AM); cisco-voip voyp list Subject: Re: [cisco-voip] CUCM 10.5 Tomcat Subject Alternate Name (SAN) (Alternatehostname) via CLI There's also the multiserver cert in 10.5 that allows you to add additional entries via OS Admin. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/10_5_1/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051_chapter_01.html#CUCM_RF_SEC52373_00 -Ryan On Oct 8, 2014, at 2:41 PM, Heim, Dennis dennis.h...@wwt.commailto:dennis.h...@wwt.com wrote: Single SAN as far as I remember too. Best bet is to add it at the CA level. With Windows CA this can be down via the additional parameters on the certsrv webpage if doing it that way. Dennis Heim | Collaboration Solutions Architect World Wide Technology, Inc. | +1 314-212-1814 image001.pnghttps://twitter.com/CollabSensei image002.pngxmpp:dennis.h...@wwt.comimage003.pngtel:+13142121814image004.pngsip:dennis.h...@wwt.com From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Justin Steinberg Sent: Wednesday, October 08, 2014 1:37 PM To: Jason Aarons (AM) Cc: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUCM 10.5 Tomcat Subject Alternate Name (SAN) (Alternatehostname) via CLI I thought you could only add a single SAN via command line. On Wed, Oct 8, 2014 at 11:20 AM, Jason Aarons (AM) jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com wrote: Trying to add an alternatehostname in CUCM 10.5 I got the below error. Anyone spot my problem? set web-security CH Hawaii Department of Boating Honolulu Hawaii US ton.state.hi.ushttp://ton.state.hi.us/ HI-IT-UC-CM-P.ton.state.hi.ushttp://hi-it-uc-cm-p.ton.state.hi.us/ myphone.ton.state.hi.ushttp://myphone.ton.state.hi.us/ Expected 4 mandatory and up to 2 non-mandatory parameter(s) but 8 parameter(s) were found Executed command unsuccessfully Error executing command admin: Names changed to protect the innocent :) admin:set web-security ? Syntax: set web-security orgunit orgname locality state [country] [alternatehostname] orgunit mandatory organizational unit orgname mandatory organizational name locality mandatory location of organization statemandatory state of organization country optional country code can not be changed alternatehostname optional alternate host name admin:set web-security ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUCM 10.5 Tomcat Subject Alternate Name (SAN) (Alternatehostname) via CLI
So I couldn't find a GUI method to add an AlternateSubjectName. My problem with the CUCM 10.5 CLI was only a single SAN (Subject Alternate Name) is supported. Once I removed the other entries it worked. For whatever reason in show web-security the server name is also listed as a AlternateSubjectName. So in short you will see two AlternateSubjectName's even when you only have 1 configured. From: Ryan Ratliff (rratliff) [mailto:rratl...@cisco.com] Sent: Wednesday, October 08, 2014 2:53 PM To: Heim, Dennis Cc: Justin Steinberg; Jason Aarons (AM); cisco-voip voyp list Subject: Re: [cisco-voip] CUCM 10.5 Tomcat Subject Alternate Name (SAN) (Alternatehostname) via CLI There's also the multiserver cert in 10.5 that allows you to add additional entries via OS Admin. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/10_5_1/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051_chapter_01.html#CUCM_RF_SEC52373_00 -Ryan On Oct 8, 2014, at 2:41 PM, Heim, Dennis dennis.h...@wwt.commailto:dennis.h...@wwt.com wrote: Single SAN as far as I remember too. Best bet is to add it at the CA level. With Windows CA this can be down via the additional parameters on the certsrv webpage if doing it that way. Dennis Heim | Collaboration Solutions Architect World Wide Technology, Inc. | +1 314-212-1814 image001.pnghttps://twitter.com/CollabSensei image002.pngxmpp:dennis.h...@wwt.comimage003.pngtel:+13142121814image004.pngsip:dennis.h...@wwt.com From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Justin Steinberg Sent: Wednesday, October 08, 2014 1:37 PM To: Jason Aarons (AM) Cc: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CUCM 10.5 Tomcat Subject Alternate Name (SAN) (Alternatehostname) via CLI I thought you could only add a single SAN via command line. On Wed, Oct 8, 2014 at 11:20 AM, Jason Aarons (AM) jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com wrote: Trying to add an alternatehostname in CUCM 10.5 I got the below error. Anyone spot my problem? set web-security CH Hawaii Department of Boating Honolulu Hawaii US ton.state.hi.ushttp://ton.state.hi.us/ HI-IT-UC-CM-P.ton.state.hi.ushttp://hi-it-uc-cm-p.ton.state.hi.us/ myphone.ton.state.hi.ushttp://myphone.ton.state.hi.us/ Expected 4 mandatory and up to 2 non-mandatory parameter(s) but 8 parameter(s) were found Executed command unsuccessfully Error executing command admin: Names changed to protect the innocent :) admin:set web-security ? Syntax: set web-security orgunit orgname locality state [country] [alternatehostname] orgunit mandatory organizational unit orgname mandatory organizational name locality mandatory location of organization statemandatory state of organization country optional country code can not be changed alternatehostname optional alternate host name admin:set web-security ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
