Re: [cisco-voip] 10.5.2 No Call Park Numbers Available
Do you have a call park range enabled on each server or have cluster wide call park enabled? On 11 Apr 2015, at 2:03 PM, Jason Aarons (AM) jason.aar...@dimensiondata.com wrote: Inbound call I’m seeing No Call Park Number available on phone. Doesn’t the Gateway CSS need to include the Call Park Number partition?I see the phone’s CSS includes the Call Park Number partition. http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-70/112043-ucm-callpark-00.html This guide discusses the Phone CSS but not a gateway CSS. -jason ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] 10.5.2 No Call Park Numbers Available
Don't think it does but rather the other way around. In this scenario, the called phone pressing park is going to need CSS access to a call park range sitting on the node where the gateway is registered, but I don't think the gateway CSS gets used to allocate that park DN. That's assuming clusterwide call park isn't enabled. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason Aarons (AM) Sent: Saturday, April 11, 2015 2:04 PM To: cisco-voip (cisco-voip@puck.nether.net) Subject: [cisco-voip] 10.5.2 No Call Park Numbers Available Inbound call I'm seeing No Call Park Number available on phone. Doesn't the Gateway CSS need to include the Call Park Number partition?I see the phone's CSS includes the Call Park Number partition. http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-70/112043-ucm-callpark-00.html This guide discusses the Phone CSS but not a gateway CSS. -jason ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
I’m digging up an old thread here (perhaps because of tender pain points) but the point you made about multi-site is spot on, Dennis… especially if the remote location’s connectivity to the PCD’s site is less than ideal. In this type of scenario, one can encounter issues with PCD where a migration task incorrectly reports failure on the installation step for a migration due to delays in the CUCM installation and PCDs built-in timers (e.g. a 60m wait time before determining a migrated host is unreachable). When granular control is needed in a large cluster spanning multiple locations, PCD starts to show its limitations but I’m hoping additional features are added that focus on how PCD recovers from certain failures when multiple nodes are grouped within individual install/migrate steps. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, Dennis Sent: Monday, March 30, 2015 9:16 AM To: Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 PCD is a great tool for single-site installs or upgrades in a lab environment. Biggest limitation of PCD when multisites are involved, since it pushes all ISOs from the PCD server. Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei [chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com Innovation happens on project squared -- http://www.projectsquared.comhttp://www.projectsquared.com/ Click here to join me in my Collaboration Meeting Roomhttps://wwt.webex.com/meet/dennis.heim From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Collins Sent: Monday, March 30, 2015 6:08 AM To: Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Just a note on this. I have just completed a direct Hardware 8.5 to VM 10.5 with network changes using Prime collaboration deployment. No Cop files need to be installed, No jump upgrades, No restoring from backup. Really was a simple process. If you haven’t used PCD I would strongly suggest taking a look next time you upgrade or install a new build. Regards Matthew Collins From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Haas, Neal Sent: 27 March 2015 14:41 To: 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net]mailto:[mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Andrew Grech Sent: Friday, March 27, 2015 7:30 AM To: Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, Nick csv...@googlemail.commailto:csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 [http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif] Note If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdfhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 10.5(2)SU1 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1), 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a), 8.6(2), 8.6(1a), 8.6(1) Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details) 8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2, 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a), 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1), 7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted), 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted), 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted), 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a, 7.1(3a)SU1,
[cisco-voip] UCCE/Cisco Agent Desktop 10.0.1b minimized
When UCCE/Cisco Agent Desktop 10.0.1b is minimized it does not appear on the Taskbar like it should. Just sort of disappears altogether. In Desktop Preferences the Normal should put it on the Taskbar, right? We are using XenApp 6.5. Is this a known defect/bug? I am assuming that the default Normal is set for Window Behavior mode, but don't have access to UCCE right now. https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/cad_enterprise/cadenterprise8_5/user/guide/cad85cceug.pdf figure 9 window behavior mode ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
I just want to see what is going on. I like having a window knowing exactly what it’s doing under the covers. Sort of like Java. In Java you can pull up the console if you really want to know. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Saturday, April 11, 2015 11:44 AM To: Heim, Dennis; Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 I’m digging up an old thread here (perhaps because of tender pain points) but the point you made about multi-site is spot on, Dennis… especially if the remote location’s connectivity to the PCD’s site is less than ideal. In this type of scenario, one can encounter issues with PCD where a migration task incorrectly reports failure on the installation step for a migration due to delays in the CUCM installation and PCDs built-in timers (e.g. a 60m wait time before determining a migrated host is unreachable). When granular control is needed in a large cluster spanning multiple locations, PCD starts to show its limitations but I’m hoping additional features are added that focus on how PCD recovers from certain failures when multiple nodes are grouped within individual install/migrate steps. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, Dennis Sent: Monday, March 30, 2015 9:16 AM To: Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 PCD is a great tool for single-site installs or upgrades in a lab environment. Biggest limitation of PCD when multisites are involved, since it pushes all ISOs from the PCD server. Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei [chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com Innovation happens on project squared -- http://www.projectsquared.comhttp://www.projectsquared.com/ Click here to join me in my Collaboration Meeting Roomhttps://wwt.webex.com/meet/dennis.heim From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Collins Sent: Monday, March 30, 2015 6:08 AM To: Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Just a note on this. I have just completed a direct Hardware 8.5 to VM 10.5 with network changes using Prime collaboration deployment. No Cop files need to be installed, No jump upgrades, No restoring from backup. Really was a simple process. If you haven’t used PCD I would strongly suggest taking a look next time you upgrade or install a new build. Regards Matthew Collins From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Haas, Neal Sent: 27 March 2015 14:41 To: 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net]mailto:[mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Andrew Grech Sent: Friday, March 27, 2015 7:30 AM To: Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, Nick csv...@googlemail.commailto:csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 [http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif] Note If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdfhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf. Table 15 Export Restricted Supported Cisco Unified Communications Manager Upgrades for Release 10.5(2)SU1 10.5(2)SU1 10.5.2.11900-3 Active February 24, 2015 Direct Upgrade: 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1, 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1), 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1, 8.6(2a), 8.6(2), 8.6(1a), 8.6(1) Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide for details) 8.5.(1)SU7,
[cisco-voip] 10.5.2 No Call Park Numbers Available
Inbound call I'm seeing No Call Park Number available on phone. Doesn't the Gateway CSS need to include the Call Park Number partition?I see the phone's CSS includes the Call Park Number partition. http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-70/112043-ucm-callpark-00.html This guide discusses the Phone CSS but not a gateway CSS. -jason ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
Same. Check out the UCMap logs – lots of useful information on what PCD is doing behind the scenes in these logs. You’ll find them stored under the /tomcat/logs/ucmap/ directory via CLI. I’ve been able to gather lots of detailed info on the steps being taken for migration tasks. Combine that with a WinSCP session into PCD (browse through /export sub directories…) and a person can really get more detailed information than what’s offered in documentation. - Dan From: Jason Aarons (AM) [mailto:jason.aar...@dimensiondata.com] Sent: Saturday, April 11, 2015 11:49 AM To: Daniel Pagan; Heim, Dennis; Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: RE: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 I just want to see what is going on. I like having a window knowing exactly what it’s doing under the covers. Sort of like Java. In Java you can pull up the console if you really want to know. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Saturday, April 11, 2015 11:44 AM To: Heim, Dennis; Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 I’m digging up an old thread here (perhaps because of tender pain points) but the point you made about multi-site is spot on, Dennis… especially if the remote location’s connectivity to the PCD’s site is less than ideal. In this type of scenario, one can encounter issues with PCD where a migration task incorrectly reports failure on the installation step for a migration due to delays in the CUCM installation and PCDs built-in timers (e.g. a 60m wait time before determining a migrated host is unreachable). When granular control is needed in a large cluster spanning multiple locations, PCD starts to show its limitations but I’m hoping additional features are added that focus on how PCD recovers from certain failures when multiple nodes are grouped within individual install/migrate steps. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, Dennis Sent: Monday, March 30, 2015 9:16 AM To: Matthew Collins; Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 PCD is a great tool for single-site installs or upgrades in a lab environment. Biggest limitation of PCD when multisites are involved, since it pushes all ISOs from the PCD server. Maybe an ability to leverage ISOs on VMWare datastores instead of from the PCD server. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei [chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com Innovation happens on project squared -- http://www.projectsquared.comhttp://www.projectsquared.com/ Click here to join me in my Collaboration Meeting Roomhttps://wwt.webex.com/meet/dennis.heim From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Matthew Collins Sent: Monday, March 30, 2015 6:08 AM To: Haas, Neal; 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Just a note on this. I have just completed a direct Hardware 8.5 to VM 10.5 with network changes using Prime collaboration deployment. No Cop files need to be installed, No jump upgrades, No restoring from backup. Really was a simple process. If you haven’t used PCD I would strongly suggest taking a look next time you upgrade or install a new build. Regards Matthew Collins From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Haas, Neal Sent: 27 March 2015 14:41 To: 'Andrew Grech'; Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 10.5 is VM only, 8.6.1 usually was MCS hardware. To upgrade you will need to 8.6.1 upgrade to 9.1 on MCS. Then 9.1 MCS to VM, the upgrade 9.1 to 10.5(2)SU1. Neal Haas From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net]mailto:[mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Andrew Grech Sent: Friday, March 27, 2015 7:30 AM To: Nick Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5 Supported vs the system will upgrade are two different things. On 27/03/2015 1:51 AM, Nick csv...@googlemail.commailto:csv...@googlemail.com wrote: Hi All Just checking through documentation for CUCM 10.5 for an upgrade, the compatibility guide states that a direct upgrade is from 8.6.1 onwards as shown below. Upgrade Paths for Cisco Unified Communications Manager Release 10.5(2)SU1 [http://www.cisco.com/c/dam/en/us/td/i/templates/note.gif] Note If your release is not listed in the following table, find the upgrade path from your current release to a listed release in Cisco Unified Communications Manager Software Compatibility Matrix for Release 9.X and Earlier at
Re: [cisco-voip] Cisco Unified Border Element Session Licensing
I don’t think CUBE licensing is perpetual. You should call Cisco to get a definite answer but the folks I know had to rip and replace. On Apr 10, 2015, at 4:28 PM, Countryman, Edward edward.country...@presencehealth.org wrote: Does anyone know if I would be allowed to move SUBE session licensing from my 3925 router to my new 3945E router? We are upgrading to the larger router to support more concurrent calls from our provider, but I don’t want to abandon the $30,000 plus investment I already have in session licensing on the 3925. ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Cisco Unified Border Element Session Licensing
Cant cube licenses be bought ala carte ? Do you even have to provide a router serial ? On Apr 11, 2015 9:39 AM, Mark Holloway m...@markholloway.com wrote: I don’t think CUBE licensing is perpetual. You should call Cisco to get a definite answer but the folks I know had to rip and replace. On Apr 10, 2015, at 4:28 PM, Countryman, Edward edward.country...@presencehealth.org wrote: Does anyone know if I would be allowed to move SUBE session licensing from my 3925 router to my new 3945E router? We are upgrading to the larger router to support more concurrent calls from our provider, but I don’t want to abandon the $30,000 plus investment I already have in session licensing on the 3925. ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
