[cisco-voip] UCCX 9 domain change
Good morning! Has anyone changed the domain name (not hostname) on a UCCX v9 HA cluster, and if so were there any gotchas involved? Did this operation force a reboot? So far from the docs all i can find is that set network domain is supported after install. I don't see the domain name listed as a field that the license mac is derived from, and i'm not changing my primary DNS server so I'm hoping that will stay the same. I'm getting some DNS domains organized now in preparation for Finesse and CUIC so we can get some signed certs. Thanks! Ed -- Ed Leatherman ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] UCCX 10.6 and axl issues
All, I am trying to do a fresh install of UCCX 10.6 - integrated with CUCM 10.5 SU1. I am using the .ova and .iso files that came preloaded on the Be7000H M4 server. 2 issues: 1. And I have a TAC Case - I see the error message: Unsupported hardware detected once I build the virtual machine and start the installation of the software. I have used a new .ova template but the same .iso that came preloaded. I do not have another .iso to try so we are stuck with this message. The application will move forward with the installation though. Any thoughts? My TAC Case is now waiting on an update from the VM Ware team to see if there are actual hardware issues with the BE7000..I am still waiting but wanted to reach out to a broader audience to see if anyone else has experienced this. [cid:image001.jpg@01D09338.48165860] 2. After bypassing this message and installing the application (UCCX 10.6) I cannot move beyond the first GUI configuration setting that is asking for axl provider information. I have created the axl application user and assigned it the axl service role/permissions in addition to SuperUser permissions...the message: Cisco Unified CM Authentication Failed because of CCMAXL Exception. Please check the logs for details.. I have tried building a standard axl user and assigning that user SuperUser permissions and get the same error message. Questions...could the first 'unsupported hardware' message be stopping me from setting up the application? I also see, in CUCM, the customer has hit a licensing limit, I need to see exactly why they are out of compliance but could this be impacting moving forward with the configuration of the application? Thanks in advance. Michele Russo Harttree Consultant Dimension Dta NA 11730 Plaza America Drive Suite 350 Reston, VA 20190 202-460-3965 (cell) 571-203-4007 (desk) michele.ru...@dimensiondata.commailto:michele.ru...@dimensiondata.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] PCD migration and ELM
It will upgrade ELM to PLM but you still need to work with licensing to get the 9.x stuff converted to 10.x. On Tue, May 19, 2015 at 10:47 AM, Erick Wellnitz ewellnitzv...@gmail.com wrote: Hey all, Quick question regarding PCD and migrations. Migrating a CUCM 9.1.2 to 10.5.2 SU1 does co-res E(P)LM get migrated as well? I understand I would still need to contact licensing. ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Cisco IPMA compatibility versions CUCM
Hi all, I need to upgrade my cucm from 10.5.1 to 10.5.2, but in my environment i have the ipma application on some desktops. Someone know to tell me if exist any incompatibility between versions of cucm with IPMA? Thnx, ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] OT -- Anyone see this?
Somebody just fixed something, my email I sent yesterday just went through… Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebookhttps://www.facebook.com/heliontech?ref=hl | Twitterhttps://twitter.com/HelionTech | LinkedInhttps://www.linkedin.com/company/helion-technologies?trk=top_nav_home | G+https://plus.google.com/+Heliontechnologies/posts From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Scott Voll Sent: Thursday, May 21, 2015 1:16 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] OT -- Anyone see this? I have not seen anything on either nsp or voip this morning. Just checking that I'm not having issues. Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] UCCX 9 domain change
Thanks Matt :) On Thu, May 21, 2015 at 1:53 PM, Matthew Loraditch mloradi...@heliontechnologies.com wrote: It requires a reboot of the pair and forces it on the one you are doing it on, I can’t remember any other issues besides the certs regenerate and that only matters if you are using certs now which sounds like you aren’t. Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebook https://www.facebook.com/heliontech?ref=hl | Twitter https://twitter.com/HelionTech | LinkedIn https://www.linkedin.com/company/helion-technologies?trk=top_nav_home | G+ https://plus.google.com/+Heliontechnologies/posts *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf Of *Ed Leatherman *Sent:* Thursday, May 21, 2015 10:05 AM *To:* Cisco VOIP *Subject:* [cisco-voip] UCCX 9 domain change Good morning! Has anyone changed the domain name (not hostname) on a UCCX v9 HA cluster, and if so were there any gotchas involved? Did this operation force a reboot? So far from the docs all i can find is that set network domain is supported after install. I don't see the domain name listed as a field that the license mac is derived from, and i'm not changing my primary DNS server so I'm hoping that will stay the same. I'm getting some DNS domains organized now in preparation for Finesse and CUIC so we can get some signed certs. Thanks! Ed -- Ed Leatherman -- Ed Leatherman ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] BAT on 10.5.2
Hello, This is going to be a crap shoot, but here we go... The goal is to do a mass import of analog lines across (4) VG350's 566 lines to be exact. I have found and followed the following guides - http://www.cisco.com/c/en/us/support/docs/unified-communications/bulk-administration-tool/118882-config-vg-00.html https://supportforums.cisco.com/document/144461/how-migrate-h323mgcp-gateway-configuration-across-router-models-bulk https://supportforums.cisco.com/discussion/12299666/bat-gateway-configuration I have created 6 tar files with 6 different configurations of the gateway.csv file 2with no success in do an import. File 1 - gateway.csv completed with all the necessary fields filled out, no 'commas' removed with 'Entry:FXS' , validating passes, nothing gets imported. lots of 'java.lang.NullPointerException' and 'MGCP java.lang.NullPointerException' errors File 2 - gateway.csv completed with all the necessary fields filled out, no 'commas' removed with 'Entry:ANALOG' , validating passes, nothing gets imported. lots of 'java.lang.NullPointerException' and 'MGCP java.lang.NullPointerException' errors File 3 - gateway.csv completed with all the necessary fields filled out, extra 'commas' removed under 'Entity:GATEWAY', 'Entity:SLOTCONFIGURATION', and 'Entity:PRI ' with 'Entry:FXS' , validating passes, 36 records processed, and lots of 'java.lang.NullPointerException' and 'MGCP java.lang.NullPointerException' errors File 4 - gateway.csv completed with all the necessary fields filled out, extra 'commas' removed under 'Entity:GATEWAY', 'Entity:SLOTCONFIGURATION', and 'Entity:PRI ' with 'Entry:ANALOG' , validating passes, 36 records processed, and lots of 'java.lang.NullPointerException' and 'MGCP java.lang.NullPointerException' errors File 5 - gateway.csv completed with all the necessary fields filled out, extra 'commas' removed under 'Entity:GATEWAY', 'Entity:SLOTCONFIGURATION', 'Entity:PRI and 'Entry:ANALOG' ' with 'Entry:ANALOG' , validating fails, lots of 'Record does not match the fileformat selected' File 6 - gateway.csv completed with all the necessary fields filled out, extra 'commas' removed under 'Entity:GATEWAY', 'Entity:SLOTCONFIGURATION', 'Entity:PRI and 'Entry:FXS' ' with 'Entry:FXS' , validating fails, lots of 'Record does not match the fileformat selected' Ideas on what i might be missing? -Mike -- Michael T. Voity Network Engineer University of Vermont ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] transferring off-net to off-net (shows on-net external mask on target)
We have a scenario where an off-net call is transferred to an off-net destination (no SNR or jabber integration) and the off-net destination shows the external mask of the on-net IP phone rather than the original calling party. So, 519-555- calls our auto-attendant, transfers to x.51234 (with external calling mask 519-555-1234) then x51234 transfers the call to 519-555-. 519-555-1234 is what appears on the display of 519-555-. I'd like to see 519-555- appear on the destination display. Any way to change this? Is there a way to change it individually, per phone, per destination? or is it system wide? Thanks all! Lelio --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] UCCX 9 domain change
It requires a reboot of the pair and forces it on the one you are doing it on, I can’t remember any other issues besides the certs regenerate and that only matters if you are using certs now which sounds like you aren’t. Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebookhttps://www.facebook.com/heliontech?ref=hl | Twitterhttps://twitter.com/HelionTech | LinkedInhttps://www.linkedin.com/company/helion-technologies?trk=top_nav_home | G+https://plus.google.com/+Heliontechnologies/posts From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ed Leatherman Sent: Thursday, May 21, 2015 10:05 AM To: Cisco VOIP Subject: [cisco-voip] UCCX 9 domain change Good morning! Has anyone changed the domain name (not hostname) on a UCCX v9 HA cluster, and if so were there any gotchas involved? Did this operation force a reboot? So far from the docs all i can find is that set network domain is supported after install. I don't see the domain name listed as a field that the license mac is derived from, and i'm not changing my primary DNS server so I'm hoping that will stay the same. I'm getting some DNS domains organized now in preparation for Finesse and CUIC so we can get some signed certs. Thanks! Ed -- Ed Leatherman ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Very Strange SSL Issue...
Do your certificates contain a Subject Alternate Name (SAN)? Are you trying to access the servers using a name that is one of the alternate names? If an alternate name exists in the certificate the browser will only display the page as trusted if you are accessing one of the alternate names (RFC3280 - section 4.2.1.7), the common and or subject name is ignored. There’s a bug for CUCM not copying the common name (CN) or subject name of the certificate into the SAN field automatically which may be causing your problem (CSCus47235). If you don’t have alternate names, the next most common issue I’ve seen is that different browsers use different certificate stores (locations) for looking up if the root/intermediate certificates are trusted. The root/intermediate has to be added to the correct certificate store in that case (browser local cert store, or operating system cert store). Joe On May 20, 2015, at 1:31 PM, Matthew Loraditch mloradi...@heliontechnologies.com wrote: Has anyone ever seen where you put a cert on CUCM/CUCXN/IMP and the Subject name matches but your browser insists it doesn’t? I can’t figure this out. I checked as best I could for spaces like mentioned in Lelio’s recent thread about a CSR and I have no indication of that. I honestly don’t have a clue where to go, it’s not really a server issue as the server is just presenting the cert I installed, but I have it on both UCxn and CCM/IMP. I can’t believe I put an errant space on both servers… Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebook | Twitter | LinkedIn | G+ ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] License Capabilities CUCM 9.1
Hello Group we upgraded our CUCM Cluster (8 x CUCM / 2 x CUPS) to Version 9.1. Before the upgrade we had to assign licenses under Administration / System / Licensing / Capabilities Assignment for every CUPS User (Enable CUP). Where do I have to set this in Version 9.1? Thank you for help Regards Reto ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] UCCX Upgrade question
I have CCX 8.5.1; I am going to 10.6.1. I am NOT doing an in-place upgrade. I'm having issues sourcing the .ISO for their current version, so I can restore/jump upgrade it to 10.6.1 and get a same version DRS to import. Is it possible to extract the historical reporting data *only*, and move that into CUIC (CCX 10.6.1). I could be asking something ridiculous; just not that versed in this area of CCX. Any other ideas? (in-place upgrade just isn't possible due to other factors not-relevant to this question). Thanks, ryan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] OT -- Anyone see this?
I have not seen anything on either nsp or voip this morning. Just checking that I'm not having issues. Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Remove ELM/PLM Option
I have not had a chance yet, Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei [chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com Innovation happens on project squared -- http://www.projectsquared.comhttp://www.projectsquared.com/ Click here to join me in my Collaboration Meeting Roomhttps://wwt.webex.com/meet/dennis.heim From: Erick [mailto:erick...@gmail.com] Sent: Tuesday, May 19, 2015 9:28 PM To: Anthony Holloway Cc: Heim, Dennis; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Remove ELM/PLM Option Did you try the command to remove this? Any side effects or gotchas? Just curious as I'd like to get rid of the link on some subscriber nodes and such. Sent from my iPhone On May 15, 2015, at 3:39 PM, Anthony Holloway avholloway+cisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.com wrote: Search for: Remove Cisco Prime License Manager In: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/plm/10_5_1/userguide/CPLM_BK_U9B156B7_00_user-guide-rel-1052.pdf On Fri, May 15, 2015 at 3:15 PM Heim, Dennis dennis.h...@wwt.commailto:dennis.h...@wwt.com wrote: Is there a command to remove the ELM option from the webpage of CUCM? I have a dedicated ELM, and I thought there was a way to do this. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 image001.pnghttps://twitter.com/CollabSensei image002.pngimage003.pngtel:+13142121814image004.png Innovation happens on project squared -- http://www.projectsquared.comhttp://www.projectsquared.com/ Click here to join me in my Collaboration Meeting Roomhttps://wwt.webex.com/meet/dennis.heim ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] (no subject)
Hi Elastix1 --- R1(2821)---R2(2911) -- Elastix2 In my scenario ,routers and Elastixs communicate with each other via the codec g711alaw and two routers g729. When fax send from Elastix1 ,R1 cant pass it to R2. R1: voice service voip allow-connections sip to sip fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback cisco ! voice class codec 1 codec preference 2 g711alaw ! interface GigabitEthernet0/0 ip address 192.168.0.234 255.255.255.0 duplex auto speed auto ! dial-peer voice 1 voip description for Elastix destination-pattern 95511.+ modem passthrough nse codec g711alaw voice-class codec 1 session protocol sipv2 session target ipv4:192.168.0.232 ! dial-peer voice 2 voip description for R2 destination-pattern 95515.+ modem passthrough nse codec g711alaw session protocol sipv2 session target ipv4:192.168.0.228 ! R2 configuration is similar to R1. gold of this scenario : calls pass by codec g729 and fax by codec g711 i need true cisco configuration for pass fax from dial-peer with g729 codec . thank you ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] License Capabilities CUCM 9.1
On 5/20/2015 9:49 AM, Reto Gassmann wrote: Hello Group we upgraded our CUCM Cluster (8 x CUCM / 2 x CUPS) to Version 9.1. Before the upgrade we had to assign licenses under Administration / System / Licensing / Capabilities Assignment for every CUPS User (Enable CUP). Where do I have to set this in Version 9.1? In CUCM under User Management, End User Check Home Cluster and Enable User for Unified CM IM and Presence (Configure IM and Presence in the associated UC Service Profile) Jeremy TheBrez Bresley b...@brezworks.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Very Strange SSL Issue...
Check and see if the CN is also a SAN. I’ve seen recent browsers that ignore CN if any SAN is present. -Ryan On May 20, 2015, at 1:31 PM, Matthew Loraditch mloradi...@heliontechnologies.commailto:mloradi...@heliontechnologies.com wrote: Has anyone ever seen where you put a cert on CUCM/CUCXN/IMP and the Subject name matches but your browser insists it doesn’t? I can’t figure this out. I checked as best I could for spaces like mentioned in Lelio’s recent thread about a CSR and I have no indication of that. I honestly don’t have a clue where to go, it’s not really a server issue as the server is just presenting the cert I installed, but I have it on both UCxn and CCM/IMP. I can’t believe I put an errant space on both servers… Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebookhttps://www.facebook.com/heliontech?ref=hl | Twitterhttps://twitter.com/HelionTech | LinkedInhttps://www.linkedin.com/company/helion-technologies?trk=top_nav_home | G+https://plus.google.com/+Heliontechnologies/posts ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] UCCX Upgrade question
that's not possible afaik On Tue, May 19, 2015 at 9:25 PM, Ryan Huff ryanh...@outlook.com wrote: I have CCX 8.5.1; I am going to 10.6.1. I am NOT doing an in-place upgrade. I'm having issues sourcing the .ISO for their current version, so I can restore/jump upgrade it to 10.6.1 and get a same version DRS to import. Is it possible to extract the historical reporting data *only*, and move that into CUIC (CCX 10.6.1). I could be asking something ridiculous; just not that versed in this area of CCX. Any other ideas? (in-place upgrade just isn't possible due to other factors not-relevant to this question). Thanks, ryan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] transferring off-net to off-net (shows on-net external mask on target)
The auto-attendant (Unity Connection) is out of the picture by the time the transfer occurs. I thought I'd include that as path information. This happens with both blind (unsupervised, hanging up after pressing XFER and number) and supervised. I was wondering if it had to do with something about the redirecting IE or something like that on the gateway, but everything else works fine, forwarding, SNR, etc. I'm wondering if it's just a limitation of the system and off-net to off-net transfers. Lelio --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 - Original Message - From: Brian Meade bmead...@vt.edu To: Lelio Fulgenzi le...@uoguelph.ca Cc: cisco-voip voyp list cisco-voip@puck.nether.net Sent: Thursday, May 21, 2015 3:09:29 PM Subject: Re: [cisco-voip] transferring off-net to off-net (shows on-net external mask on target) Is this a blind transfer? It may be trying to update the calling information but failing. Sometimes setting the Cisco CallManager Service Parameter Display Original Calling Number on Transfer from Cisco Unity to True helps with this situation. On Wed, May 20, 2015 at 4:28 PM, Lelio Fulgenzi le...@uoguelph.ca wrote: We have a scenario where an off-net call is transferred to an off-net destination (no SNR or jabber integration) and the off-net destination shows the external mask of the on-net IP phone rather than the original calling party. So, 519-555- calls our auto-attendant, transfers to x.51234 (with external calling mask 519-555-1234 ) then x51234 transfers the call to 519-555- . 519-555-1234 is what appears on the display of 519-555- . I'd like to see 519-555- appear on the destination display. Any way to change this? Is there a way to change it individually, per phone, per destination? or is it system wide? Thanks all! Lelio --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Remove ELM/PLM Option
it immediately reboots the server (after you confirm the change) and after the reboot the link for PLM is still there on the main webpage. However, once you click the link it says PLM has been removed by your administrator. I know that behavior isn't what any of us want, but atleast it will prevent confusion with someone logging in and wondering why the licenses are lost. On Thu, May 21, 2015 at 12:11 PM, Heim, Dennis dennis.h...@wwt.com wrote: I have not had a chance yet, *Dennis Heim | Emerging Technology Architect (Collaboration)* World Wide Technology, Inc. | +1 314-212-1814 [image: twitter] https://twitter.com/CollabSensei [image: chat][image: Phone] +13142121814[image: video] Innovation happens on project squared -- http://www.projectsquared.com *Click here to join me in my Collaboration Meeting Room https://wwt.webex.com/meet/dennis.heim* *From:* Erick [mailto:erick...@gmail.com] *Sent:* Tuesday, May 19, 2015 9:28 PM *To:* Anthony Holloway *Cc:* Heim, Dennis; cisco-voip@puck.nether.net *Subject:* Re: [cisco-voip] Remove ELM/PLM Option Did you try the command to remove this? Any side effects or gotchas? Just curious as I'd like to get rid of the link on some subscriber nodes and such. Sent from my iPhone On May 15, 2015, at 3:39 PM, Anthony Holloway avholloway+cisco-v...@gmail.com wrote: Search for: Remove Cisco Prime License Manager In: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/plm/10_5_1/userguide/CPLM_BK_U9B156B7_00_user-guide-rel-1052.pdf On Fri, May 15, 2015 at 3:15 PM Heim, Dennis dennis.h...@wwt.com wrote: Is there a command to remove the ELM option from the webpage of CUCM? I have a dedicated ELM, and I thought there was a way to do this. *Dennis Heim | Emerging Technology Architect (Collaboration)* World Wide Technology, Inc. | +1 314-212-1814 image001.png https://twitter.com/CollabSensei image002.pngimage003.png +13142121814image004.png Innovation happens on project squared -- http://www.projectsquared.com *Click here to join me in my Collaboration Meeting Room https://wwt.webex.com/meet/dennis.heim* ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] UCCX Upgrade question
TAC will get you the ISO if you ask nice/ push hard enough. Especially if you get a Cisco employee and not an outsource engineer. Sent from my iPhone On May 21, 2015, at 2:40 PM, Justin Steinberg jsteinb...@gmail.com wrote: that's not possible afaik On Tue, May 19, 2015 at 9:25 PM, Ryan Huff ryanh...@outlook.com wrote: I have CCX 8.5.1; I am going to 10.6.1. I am NOT doing an in-place upgrade. I'm having issues sourcing the .ISO for their current version, so I can restore/jump upgrade it to 10.6.1 and get a same version DRS to import. Is it possible to extract the historical reporting data *only*, and move that into CUIC (CCX 10.6.1). I could be asking something ridiculous; just not that versed in this area of CCX. Any other ideas? (in-place upgrade just isn't possible due to other factors not-relevant to this question). Thanks, ryan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] UCCX 10.6 and axl issues
Hi Michele, For the second issues, you could obtain the MADM logs from the CLI or get the AXL logs from the CUCM to see why the error is being seen. Also, do you have any other existing application users you could use as the AXL user? Regards, Abhiram Kramadhati Technical Solutions Manager, CBABU CCIE Collaboration # 40065 From: Michele Russo (AM) michele.ru...@dimensiondata.commailto:michele.ru...@dimensiondata.com Date: Friday, 22 May 2015 2:52 am To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Cc: Mike Lydick (AM) mike.lyd...@us.didata.commailto:mike.lyd...@us.didata.com, Tommer Catlin (AM) tommer.cat...@us.didata.commailto:tommer.cat...@us.didata.com Subject: [cisco-voip] UCCX 10.6 and axl issues All, I am trying to do a fresh install of UCCX 10.6 – integrated with CUCM 10.5 SU1. I am using the .ova and .iso files that came preloaded on the Be7000H M4 server. 2 issues: 1. And I have a TAC Case – I see the error message: Unsupported hardware detected once I build the virtual machine and start the installation of the software. I have used a new .ova template but the same .iso that came preloaded. I do not have another .iso to try so we are stuck with this message. The application will move forward with the installation though. Any thoughts? My TAC Case is now waiting on an update from the VM Ware team to see if there are actual hardware issues with the BE7000..I am still waiting but wanted to reach out to a broader audience to see if anyone else has experienced this. [cid:image001.jpg@01D09338.48165860] 2. After bypassing this message and installing the application (UCCX 10.6) I cannot move beyond the first GUI configuration setting that is asking for axl provider information. I have created the axl application user and assigned it the axl service role/permissions in addition to SuperUser permissions…the message: Cisco Unified CM Authentication Failed because of CCMAXL Exception. Please check the logs for details.. I have tried building a standard axl user and assigning that user SuperUser permissions and get the same error message. Questions…could the first ‘unsupported hardware’ message be stopping me from setting up the application? I also see, in CUCM, the customer has hit a licensing limit, I need to see exactly why they are out of compliance but could this be impacting moving forward with the configuration of the application? Thanks in advance. Michele Russo Harttree Consultant Dimension Dta NA 11730 Plaza America Drive Suite 350 Reston, VA 20190 202-460-3965 (cell) 571-203-4007 (desk) michele.ru...@dimensiondata.commailto:michele.ru...@dimensiondata.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] transferring off-net to off-net (shows on-net external mask on target)
Is this a blind transfer? It may be trying to update the calling information but failing. Sometimes setting the Cisco CallManager Service Parameter Display Original Calling Number on Transfer from Cisco Unity to True helps with this situation. On Wed, May 20, 2015 at 4:28 PM, Lelio Fulgenzi le...@uoguelph.ca wrote: We have a scenario where an off-net call is transferred to an off-net destination (no SNR or jabber integration) and the off-net destination shows the external mask of the on-net IP phone rather than the original calling party. So, 519-555- calls our auto-attendant, transfers to x.51234 (with external calling mask 519-555-1234) then x51234 transfers the call to 519-555-. 519-555-1234 is what appears on the display of 519-555- . I'd like to see 519-555- appear on the destination display. Any way to change this? Is there a way to change it individually, per phone, per destination? or is it system wide? Thanks all! Lelio --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Remove ELM/PLM Option
Did you try the command to remove this? Any side effects or gotchas? Just curious as I'd like to get rid of the link on some subscriber nodes and such. Sent from my iPhone On May 15, 2015, at 3:39 PM, Anthony Holloway avholloway+cisco-v...@gmail.com wrote: Search for: Remove Cisco Prime License Manager In: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/plm/10_5_1/userguide/CPLM_BK_U9B156B7_00_user-guide-rel-1052.pdf On Fri, May 15, 2015 at 3:15 PM Heim, Dennis dennis.h...@wwt.com wrote: Is there a command to remove the ELM option from the webpage of CUCM? I have a dedicated ELM, and I thought there was a way to do this. Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 image001.png image002.pngimage003.pngimage004.png Innovation happens on project squared -- http://www.projectsquared.com Click here to join me in my Collaboration Meeting Room ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] PCD migration and ELM
Hey all, Quick question regarding PCD and migrations. Migrating a CUCM 9.1.2 to 10.5.2 SU1 does co-res E(P)LM get migrated as well? I understand I would still need to contact licensing. ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Very Strange SSL Issue...
Has anyone ever seen where you put a cert on CUCM/CUCXN/IMP and the Subject name matches but your browser insists it doesn't? I can't figure this out. I checked as best I could for spaces like mentioned in Lelio's recent thread about a CSR and I have no indication of that. I honestly don't have a clue where to go, it's not really a server issue as the server is just presenting the cert I installed, but I have it on both UCxn and CCM/IMP. I can't believe I put an errant space on both servers... Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebookhttps://www.facebook.com/heliontech?ref=hl | Twitterhttps://twitter.com/HelionTech | LinkedInhttps://www.linkedin.com/company/helion-technologies?trk=top_nav_home | G+https://plus.google.com/+Heliontechnologies/posts ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip