Re: [cisco-voip] UCCX 10.6 | CUCM 10.5.2 | CAD Extension out of service
Are you on UCM 10.5.2su1 ? I haven't seen that issue at all. Is your VMware LRO disabled ? Do your UCMs have one or two vCPU ? On Jun 9, 2015 12:42 AM, Ryan Huff ryanh...@outlook.com wrote: Has anyone been noticing that in this environment (UCCX 10.6 | CUCM 10.5.2 | CAD); extensions will sometimes report as OutOfService (and subsequently cause CAD login issues) when in fact, the phone is registered, associated to the jTAPI/RMCMSubsys user, has CTI Control enabled (and is setup correctly in all other respects)? What seems to resolve this issue for me; is to super copy the phone to a fake mac address, delete the original and then re-mac the newly created device. Doing a cluster reboot seems to address this as well. This is a new 2 cluster build. Everything about the phone seems to function fine within call manager when CAD is having a login issue. I've changed the addressing mode on the phone (and CTI ports) to ipv4 only, turned JAL off on the phone. Just really odd and not very easy to define. I know CAD is near death and Finesse is the future, but I have to support CAD in this scenario. Thanks, Ryan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Cisco live
Anyone feel up for organizing a meet? On Mon, Jun 8, 2015 at 10:29 PM Daniel Pagan dpa...@fidelus.com wrote: I'm also attending. Anthony: Nice! I'll be sure to do my best to stop by and check it out. Stephen: Looking forward to checking out the applications on demo. - Dan Sent from my mobile device. On Jun 8, 2015, at 12:10 PM, Anthony Holloway avholloway+cisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.com wrote: I am. Come see me compete in Engineering Deathmatch on Wednesday at 11:00am in the 2Ring booth of World of Solutions. On Mon, Jun 8, 2015 at 11:12 AM Heim, Dennis dennis.h...@wwt.commailto: dennis.h...@wwt.com wrote: who all is in San Diego for Cisco Live? Sent from my iPhone ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Cisco live
PhoneView is awesome for remote control. We have several large enterprise organizations helpdesks that use PhoneView to solve problems when users are not around, or even in the middle of the night when offices are closed etc. Better yet it helped me get my CCIE when I was stuck in hotels on the road and need to make/place/answer 7965s making test calls in my home lab! I’ll find you tonight! I’m in the DD Booth across the aisle. We have a meet and greet with a Tour de France rider this afternoon.-jason From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Stephen Welsh Sent: Monday, June 8, 2015 4:40 PM To: Matthew Loraditch Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Cisco live Hi Guys, Come one over to the DevNet area if you get a chance and check out out demo as part of the developer sandbox. Cheers Stephen On 9 Jun 2015, at 01:32, Matthew Loraditch mloradi...@heliontechnologies.commailto:mloradi...@heliontechnologies.com wrote: I’m here. Ryan is here and presenting Thursday. Jason Aarons is here. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Anthony Holloway Sent: Monday, June 08, 2015 12:10 PM To: Heim, Dennis; cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Cisco live I am. Come see me compete in Engineering Deathmatch on Wednesday at 11:00am in the 2Ring booth of World of Solutions. On Mon, Jun 8, 2015 at 11:12 AM Heim, Dennis dennis.h...@wwt.commailto:dennis.h...@wwt.com wrote: who all is in San Diego for Cisco Live? Sent from my iPhone ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Unity Connection
I need to upload a IVR wav file to Unity Connection, my problem is old Unity Connection software (2.1) and it's reliance on older java. Can I upload the wav file via CLI ? tftp? thanks in advance, Mike ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Unity Connection
Good luck :o I have an old windows XP VM with and old java (1.6U23) and firefox (17) combination specifically for the task of old unity connection servers. I haven’t touched a 2.x version in a long time so I can’t say if these versions will work, but I’ve had good luck with it. Also, Apple seem to be more flexibile with java compatibility if you have one handy try from a MacBook. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of harbor235 Sent: Tuesday, June 09, 2015 10:47 AM To: Cisco VOIP Subject: [cisco-voip] Unity Connection I need to upload a IVR wav file to Unity Connection, my problem is old Unity Connection software (2.1) and it's reliance on older java. Can I upload the wav file via CLI ? tftp? thanks in advance, Mike ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] Where is the SpeechView hosted?
Anyone know what country the SpeechView transcription service and personnel are located in? Thanks, Rob ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Where is the SpeechView hosted?
Speechview datacenters are in the UK. +Chris TME - Unity Connection and MediaSense From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Rob Dawson Sent: Tuesday, June 09, 2015 10:41 AM To: Cisco VoIP Group Subject: [cisco-voip] Where is the SpeechView hosted? Anyone know what country the SpeechView transcription service and personnel are located in? Thanks, Rob ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Cisco live
I am all for it. Anyone is the CCP sessions for this afternoon? Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei [chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com Innovation happens on project squared -- http://www.projectsquared.comhttp://www.projectsquared.com/ Click here to join me in my Collaboration Meeting Roomhttps://wwt.webex.com/meet/dennis.heim From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com] Sent: Monday, June 08, 2015 11:38 PM To: Daniel Pagan Cc: Heim, Dennis; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Cisco live Anyone feel up for organizing a meet? On Mon, Jun 8, 2015 at 10:29 PM Daniel Pagan dpa...@fidelus.commailto:dpa...@fidelus.com wrote: I'm also attending. Anthony: Nice! I'll be sure to do my best to stop by and check it out. Stephen: Looking forward to checking out the applications on demo. - Dan Sent from my mobile device. On Jun 8, 2015, at 12:10 PM, Anthony Holloway avholloway+cisco-v...@gmail.commailto:avholloway%2bcisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.commailto:avholloway%2bcisco-v...@gmail.com wrote: I am. Come see me compete in Engineering Deathmatch on Wednesday at 11:00am in the 2Ring booth of World of Solutions. On Mon, Jun 8, 2015 at 11:12 AM Heim, Dennis dennis.h...@wwt.commailto:dennis.h...@wwt.commailto:dennis.h...@wwt.commailto:dennis.h...@wwt.com wrote: who all is in San Diego for Cisco Live? Sent from my iPhone ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUCM Upgrade 8.5(1) to 10.5(1) Upgrades are prohibited during Licensing Grace Period
Versions aren’t the same, but the concepts apply… http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/elmuserguide/9_1_1/license_migration/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide_chapter_010.html#CUCM_RF_MAE98977_00 You will need to rehost your license files before you upgrade. +Chris TME - Unity Connection and MediaSense From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Henry Gicheru (KE) Sent: Tuesday, June 09, 2015 4:14 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] CUCM Upgrade 8.5(1) to 10.5(1) Upgrades are prohibited during Licensing Grace Period Anyone successfully upgraded CUCM 8.5 to 10.5? Getting an error “Upgrades are prohibited during Licensing Grace Period” even after installing COP file 1.5. Am migrating the CUCM 8.5 to UCS and upgrade it to version 10.5 using the below procedure; 1. Install the same version running on MCS on the UCS server 2. Install ciscocm.refresh_upgrade_v1.5.cop.sgn on the virtualized CUCM 8.5 3. Restore DRS backup 4. Upgrade to CUCM version 10.5 – This process is failing and I get the below error; Upgrades are prohibited during Licensing Grace Period Regards, Henry Gicheru System Engineer Dimension Data Tel: +25420 499 3000 Mobile: +254733477307 Fax:+254204993200 henry.gich...@dimensiondata.commailto:henry.gich...@dimensiondata.com This email and all contents are subject to the following disclaimer: http://www.dimensiondata.com/emaildisclaimer;http://www.dimensiondata.com/Global/Policies/Pages/Email-Disclaimer.aspx ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] CUCM Upgrade 8.5(1) to 10.5(1) Upgrades are prohibited during Licensing Grace Period
Anyone successfully upgraded CUCM 8.5 to 10.5? Getting an error Upgrades are prohibited during Licensing Grace Period even after installing COP file 1.5. Am migrating the CUCM 8.5 to UCS and upgrade it to version 10.5 using the below procedure; 1. Install the same version running on MCS on the UCS server 2. Install ciscocm.refresh_upgrade_v1.5.cop.sgn on the virtualized CUCM 8.5 3. Restore DRS backup 4. Upgrade to CUCM version 10.5 - This process is failing and I get the below error; Upgrades are prohibited during Licensing Grace Period Regards, Henry Gicheru System Engineer Dimension Data Tel: +25420 499 3000 Mobile: +254733477307 Fax:+254204993200 henry.gich...@dimensiondata.com This email and all contents are subject to the following disclaimer: http://www.dimensiondata.com/emaildisclaimer; ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Cisco live
I am in both this afternoon, I’m sitting in the back left near the audio board From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Heim, Dennis Sent: Tuesday, June 09, 2015 10:45 AM To: Anthony Holloway; Daniel Pagan Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Cisco live I am all for it. Anyone is the CCP sessions for this afternoon? Dennis Heim | Emerging Technology Architect (Collaboration) World Wide Technology, Inc. | +1 314-212-1814 [twitter]https://twitter.com/CollabSensei [chat]xmpp:dennis.h...@wwt.com[Phone]tel:+13142121814[video]sip:dennis.h...@wwt.com Innovation happens on project squared -- http://www.projectsquared.comhttp://www.projectsquared.com/ Click here to join me in my Collaboration Meeting Roomhttps://wwt.webex.com/meet/dennis.heim From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com] Sent: Monday, June 08, 2015 11:38 PM To: Daniel Pagan Cc: Heim, Dennis; cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Cisco live Anyone feel up for organizing a meet? On Mon, Jun 8, 2015 at 10:29 PM Daniel Pagan dpa...@fidelus.commailto:dpa...@fidelus.com wrote: I'm also attending. Anthony: Nice! I'll be sure to do my best to stop by and check it out. Stephen: Looking forward to checking out the applications on demo. - Dan Sent from my mobile device. On Jun 8, 2015, at 12:10 PM, Anthony Holloway avholloway+cisco-v...@gmail.commailto:avholloway%2bcisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.commailto:avholloway%2bcisco-v...@gmail.com wrote: I am. Come see me compete in Engineering Deathmatch on Wednesday at 11:00am in the 2Ring booth of World of Solutions. On Mon, Jun 8, 2015 at 11:12 AM Heim, Dennis dennis.h...@wwt.commailto:dennis.h...@wwt.commailto:dennis.h...@wwt.commailto:dennis.h...@wwt.com wrote: who all is in San Diego for Cisco Live? Sent from my iPhone ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Unity Connection
A co-worker suggested trying this. Let us know if it works for you -jason http://www.ciscounitytools.com/Applications/CxN/ATM/ATM.html From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Kevin Przybylowski Sent: Tuesday, June 9, 2015 10:54 AM To: harbor235; Cisco VOIP Subject: Re: [cisco-voip] Unity Connection Good luck :o I have an old windows XP VM with and old java (1.6U23) and firefox (17) combination specifically for the task of old unity connection servers. I haven’t touched a 2.x version in a long time so I can’t say if these versions will work, but I’ve had good luck with it. Also, Apple seem to be more flexibile with java compatibility if you have one handy try from a MacBook. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of harbor235 Sent: Tuesday, June 09, 2015 10:47 AM To: Cisco VOIP Subject: [cisco-voip] Unity Connection I need to upload a IVR wav file to Unity Connection, my problem is old Unity Connection software (2.1) and it's reliance on older java. Can I upload the wav file via CLI ? tftp? thanks in advance, Mike itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Cisco live
I'm around would be neat to meet some folks On Tue, Jun 9, 2015, 10:45 AM Heim, Dennis dennis.h...@wwt.com wrote: I am all for it. Anyone is the CCP sessions for this afternoon? *Dennis Heim | Emerging Technology Architect (Collaboration)* World Wide Technology, Inc. | +1 314-212-1814 [image: twitter] https://twitter.com/CollabSensei [image: chat][image: Phone] +13142121814[image: video] Innovation happens on project squared -- http://www.projectsquared.com *Click here to join me in my Collaboration Meeting Room https://wwt.webex.com/meet/dennis.heim* *From:* Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com] *Sent:* Monday, June 08, 2015 11:38 PM *To:* Daniel Pagan *Cc:* Heim, Dennis; cisco-voip@puck.nether.net *Subject:* Re: [cisco-voip] Cisco live Anyone feel up for organizing a meet? On Mon, Jun 8, 2015 at 10:29 PM Daniel Pagan dpa...@fidelus.com wrote: I'm also attending. Anthony: Nice! I'll be sure to do my best to stop by and check it out. Stephen: Looking forward to checking out the applications on demo. - Dan Sent from my mobile device. On Jun 8, 2015, at 12:10 PM, Anthony Holloway avholloway+cisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.com wrote: I am. Come see me compete in Engineering Deathmatch on Wednesday at 11:00am in the 2Ring booth of World of Solutions. On Mon, Jun 8, 2015 at 11:12 AM Heim, Dennis dennis.h...@wwt.commailto: dennis.h...@wwt.com wrote: who all is in San Diego for Cisco Live? Sent from my iPhone ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Unity Connection
You will have to install the Informix OBDC drivers and enable Unity for Remote administration but it works if you do not want to mess with changing java versions. The greeting prompt editor is really nice, allows for editing the prompt. Mike, On Tue, Jun 9, 2015 at 4:08 PM Jason Aarons (AM) jason.aar...@dimensiondata.com wrote: A co-worker suggested trying this. Let us know if it works for you -jason http://www.ciscounitytools.com/Applications/CxN/ATM/ATM.html *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf Of *Kevin Przybylowski *Sent:* Tuesday, June 9, 2015 10:54 AM *To:* harbor235; Cisco VOIP *Subject:* Re: [cisco-voip] Unity Connection Good luck :o I have an old windows XP VM with and old java (1.6U23) and firefox (17) combination specifically for the task of old unity connection servers. I haven’t touched a 2.x version in a long time so I can’t say if these versions will work, but I’ve had good luck with it. Also, Apple seem to be more flexibile with java compatibility if you have one handy try from a MacBook. *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net cisco-voip-boun...@puck.nether.net] *On Behalf Of *harbor235 *Sent:* Tuesday, June 09, 2015 10:47 AM *To:* Cisco VOIP *Subject:* [cisco-voip] Unity Connection I need to upload a IVR wav file to Unity Connection, my problem is old Unity Connection software (2.1) and it's reliance on older java. Can I upload the wav file via CLI ? tftp? thanks in advance, Mike itevomcid ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] WebEx question
Hi Gents, I have WebEx (CWMS) 2.5 and it is working fine, I have just one strange note, when a user created a meeting from outlook directly the invitation email sent with the complete long url for the meeting while when create a meeting from the webpage the meeting invitation email is sent with join the meeting hyperlink without the long meeting url being revealed which should be the case regardless from which way the meeting has been created. So any ideas what could be the reason for that Best Regards Ahmed Abd EL-Rahman Senior Network Engineer - BMB KSA ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] UCCX 10.6 | CUCM 10.5.2 | CAD Extension out of service
Hi Justin, thank you for your reply. CUCM 10.5.2su1 is in the active partition on all nodes (10.5.2.11900-3). LRO is interesting; my elastic sky version is 5.5 and according to the DocWiki (http://docwiki.cisco.com/wiki/Disable_LRO) it seems to only be an issue with 4.1 and more specifically, with CUCM 8.6 with ESXi 4.1. I've also seen several UC evangelical sites proclaim that LRO needs to be disabled where ever Virtual Cisco UC runs, versions be damned. I'm in pre-flight, so now is definitely the time to power down and knock LRO off. I guess I am more interested in the why at this point (plight of an engineer). I suppose this issue (if it is even an issue) will self-heal itself in v11 when CAD is no longer an option, but still plenty of need to support existing CAD. This is the first time I used this version mix (UCCX 10.6 | CUCM 10.5.2su1 | CAD), and I haven't ran into this issue before. Thanks for any thoughts you put into this. -Ryan Date: Tue, 9 Jun 2015 07:41:46 -0400 Subject: Re: [cisco-voip] UCCX 10.6 | CUCM 10.5.2 | CAD Extension out of service From: jsteinb...@gmail.com To: ryanh...@outlook.com CC: cisco-voip@puck.nether.net Are you on UCM 10.5.2su1 ? I haven't seen that issue at all. Is your VMware LRO disabled ? Do your UCMs have one or two vCPU ? On Jun 9, 2015 12:42 AM, Ryan Huff ryanh...@outlook.com wrote: Has anyone been noticing that in this environment (UCCX 10.6 | CUCM 10.5.2 | CAD); extensions will sometimes report as OutOfService (and subsequently cause CAD login issues) when in fact, the phone is registered, associated to the jTAPI/RMCMSubsys user, has CTI Control enabled (and is setup correctly in all other respects)? What seems to resolve this issue for me; is to super copy the phone to a fake mac address, delete the original and then re-mac the newly created device. Doing a cluster reboot seems to address this as well. This is a new 2 cluster build. Everything about the phone seems to function fine within call manager when CAD is having a login issue. I've changed the addressing mode on the phone (and CTI ports) to ipv4 only, turned JAL off on the phone. Just really odd and not very easy to define. I know CAD is near death and Finesse is the future, but I have to support CAD in this scenario. Thanks, Ryan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] UCCX 10.6 | CUCM 10.5.2 | CAD Extension out of service
Hi Ryan, CAD support shouldn’t be an issue and I don’t see this to be related to the mixed mode too. Either way, do you have agents(not the same) running both CAD and Finesse in your system? If the issue started after mixed mode was enabled, can you shut down Finesse and monitor this? The error you are talking about is typical when the CTI handle on the phone is lost/removed. So a TAC case should be the best way forward, and CAD ‘support' is not going away anytime soon :) Let me know how it goes. Regards, Abhiram Kramadhati Technical Solutions Manager, CBABU CCIE Collaboration # 40065 From: Ryan Huff ryanh...@outlook.commailto:ryanh...@outlook.com Date: Tuesday, 9 June 2015 10:40 pm To: Justin Steinberg jsteinb...@gmail.commailto:jsteinb...@gmail.com Cc: Cisco VOIP cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] UCCX 10.6 | CUCM 10.5.2 | CAD Extension out of service Hi Justin, thank you for your reply. CUCM 10.5.2su1 is in the active partition on all nodes (10.5.2.11900-3). LRO is interesting; my elastic sky version is 5.5 and according to the DocWiki (http://docwiki.cisco.com/wiki/Disable_LRO) it seems to only be an issue with 4.1 and more specifically, with CUCM 8.6 with ESXi 4.1. I've also seen several UC evangelical sites proclaim that LRO needs to be disabled where ever Virtual Cisco UC runs, versions be damned. I'm in pre-flight, so now is definitely the time to power down and knock LRO off. I guess I am more interested in the why at this point (plight of an engineer). I suppose this issue (if it is even an issue) will self-heal itself in v11 when CAD is no longer an option, but still plenty of need to support existing CAD. This is the first time I used this version mix (UCCX 10.6 | CUCM 10.5.2su1 | CAD), and I haven't ran into this issue before. Thanks for any thoughts you put into this. -Ryan Date: Tue, 9 Jun 2015 07:41:46 -0400 Subject: Re: [cisco-voip] UCCX 10.6 | CUCM 10.5.2 | CAD Extension out of service From: jsteinb...@gmail.commailto:jsteinb...@gmail.com To: ryanh...@outlook.commailto:ryanh...@outlook.com CC: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Are you on UCM 10.5.2su1 ? I haven't seen that issue at all. Is your VMware LRO disabled ? Do your UCMs have one or two vCPU ? On Jun 9, 2015 12:42 AM, Ryan Huff ryanh...@outlook.commailto:ryanh...@outlook.com wrote: Has anyone been noticing that in this environment (UCCX 10.6 | CUCM 10.5.2 | CAD); extensions will sometimes report as OutOfService (and subsequently cause CAD login issues) when in fact, the phone is registered, associated to the jTAPI/RMCMSubsys user, has CTI Control enabled (and is setup correctly in all other respects)? What seems to resolve this issue for me; is to super copy the phone to a fake mac address, delete the original and then re-mac the newly created device. Doing a cluster reboot seems to address this as well. This is a new 2 cluster build. Everything about the phone seems to function fine within call manager when CAD is having a login issue. I've changed the addressing mode on the phone (and CTI ports) to ipv4 only, turned JAL off on the phone. Just really odd and not very easy to define. I know CAD is near death and Finesse is the future, but I have to support CAD in this scenario. Thanks, Ryan ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] CUCM Upgrade 8.5(1) to 10.5(1) Upgrades are prohibited during Licensing Grace Period
Thanks Chris. Regards, Henry Gicheru System Engineer Dimension Data Tel: +25420 499 3000 Mobile: +254733477307 Fax:+254204993200 henry.gich...@dimensiondata.com From: Chris Ward (chrward) [mailto:chrw...@cisco.com] Sent: Tuesday, June 09, 2015 11:23 PM To: Henry Gicheru (KE); cisco-voip@puck.nether.net Subject: RE: CUCM Upgrade 8.5(1) to 10.5(1) Upgrades are prohibited during Licensing Grace Period Versions aren’t the same, but the concepts apply… http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/elmuserguide/9_1_1/license_migration/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide_chapter_010.html#CUCM_RF_MAE98977_00 You will need to rehost your license files before you upgrade. +Chris TME - Unity Connection and MediaSense From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Henry Gicheru (KE) Sent: Tuesday, June 09, 2015 4:14 PM To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: [cisco-voip] CUCM Upgrade 8.5(1) to 10.5(1) Upgrades are prohibited during Licensing Grace Period Anyone successfully upgraded CUCM 8.5 to 10.5? Getting an error “Upgrades are prohibited during Licensing Grace Period” even after installing COP file 1.5. Am migrating the CUCM 8.5 to UCS and upgrade it to version 10.5 using the below procedure; 1. Install the same version running on MCS on the UCS server 2. Install ciscocm.refresh_upgrade_v1.5.cop.sgn on the virtualized CUCM 8.5 3. Restore DRS backup 4. Upgrade to CUCM version 10.5 – This process is failing and I get the below error; Upgrades are prohibited during Licensing Grace Period Regards, Henry Gicheru System Engineer Dimension Data Tel: +25420 499 3000 Mobile: +254733477307 Fax:+254204993200 henry.gich...@dimensiondata.commailto:henry.gich...@dimensiondata.com This email and all contents are subject to the following disclaimer: http://www.dimensiondata.com/emaildisclaimer;http://www.dimensiondata.com/Global/Policies/Pages/Email-Disclaimer.aspx This email and all contents are subject to the following disclaimer: http://www.dimensiondata.com/emaildisclaimer; ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] UCCX 10.6 | CUCM 10.5.2 | CAD Extension out of service
I always turn off LRO. I've had weird issues that are next to impossible to troubleshoot at the application layer and disabling LRO is the solution. I would also recommend that if you are using the 2500 user template that you make sure your callmanagers are using 2 vCPUs when using CCX. I have found the system to be much more reliable and stable with 2 vCPU. Justin On Tue, Jun 9, 2015 at 8:40 AM, Ryan Huff ryanh...@outlook.com wrote: Hi Justin, thank you for your reply. CUCM 10.5.2su1 is in the active partition on all nodes (10.5.2.11900-3). LRO is interesting; my elastic sky version is 5.5 and according to the DocWiki (http://docwiki.cisco.com/wiki/Disable_LRO) it seems to only be an issue with 4.1 and more specifically, with CUCM 8.6 with ESXi 4.1. I've also seen several UC evangelical sites proclaim that LRO needs to be disabled where ever Virtual Cisco UC runs, versions be damned. I'm in pre-flight, so now is definitely the time to power down and knock LRO off. I guess I am more interested in the *why* at this point (plight of an engineer). I suppose this issue (if it is even an issue) will self-heal itself in v11 when CAD is no longer an option, but still plenty of need to support existing CAD. This is the first time I used this version mix (UCCX 10.6 | CUCM 10.5.2su1 | CAD), and I haven't ran into this issue before. Thanks for any thoughts you put into this. -Ryan -- Date: Tue, 9 Jun 2015 07:41:46 -0400 Subject: Re: [cisco-voip] UCCX 10.6 | CUCM 10.5.2 | CAD Extension out of service From: jsteinb...@gmail.com To: ryanh...@outlook.com CC: cisco-voip@puck.nether.net Are you on UCM 10.5.2su1 ? I haven't seen that issue at all. Is your VMware LRO disabled ? Do your UCMs have one or two vCPU ? On Jun 9, 2015 12:42 AM, Ryan Huff ryanh...@outlook.com wrote: Has anyone been noticing that in this environment (UCCX 10.6 | CUCM 10.5.2 | CAD); extensions will sometimes report as OutOfService (and subsequently cause CAD login issues) when in fact, the phone is registered, associated to the jTAPI/RMCMSubsys user, has CTI Control enabled (and is setup correctly in all other respects)? What seems to resolve this issue for me; is to super copy the phone to a fake mac address, delete the original and then re-mac the newly created device. Doing a cluster reboot seems to address this as well. This is a new 2 cluster build. Everything about the phone seems to function fine within call manager when CAD is having a login issue. I've changed the addressing mode on the phone (and CTI ports) to ipv4 only, turned JAL off on the phone. Just really odd and not very easy to define. I know CAD is near death and Finesse is the future, but I have to support CAD in this scenario. Thanks, Ryan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
