Re: [cisco-voip] RTMT??? or some other way to monitor a phone
RTMT has a device search that let's you filter by device pool or subnet. On May 10, 2015 7:38 PM, Abhiram Kramadhati (akramadh) akram...@cisco.com wrote: This might be helpful: https://www.singlewire.com/free-xml-apps.html From: Scott Voll svoll.v...@gmail.com Date: Saturday, 9 May 2015 12:24 am To: Brian Meade bmead...@vt.edu Cc: cisco-voip@puck.nether.net cisco-voip@puck.nether.net Subject: Re: [cisco-voip] RTMT??? or some other way to monitor a phone I was really hoping not to pull SDL traces (more work) and I was hoping just to look at a small segment of phones not everything. Guess that answers my question. Scott On Thu, May 7, 2015 at 5:19 PM, Brian Meade bmead...@vt.edu wrote: Using the Syslog Viewer in RTMT, open the AlternateSyslog for the primary subscriber the phones are registered to. That will show all phone registrations/unregistrations. On Thu, May 7, 2015 at 5:42 PM, Scott Voll svoll.v...@gmail.com wrote: we have 8861 phones that are just below an AP that are registering and unregistering (but working well enough that we have not moved them back to wired) so we are trying to monitor how much it's happening. Already have a TAC case open on the wireless side. Scott On Thu, May 7, 2015 at 2:38 PM, Ryan Huff ryanh...@outlook.com wrote: Might be easier to start the other way around. What is actually wrong? RTMT does work with registered phones, and presumably, your wireless phones are registered? Are the wireless phones not registering to call manager? Thanks, Ryan Original Message From: Scott Voll svoll.v...@gmail.com Sent: Thursday, May 7, 2015 05:34 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] RTMT??? or some other way to monitor a phone We are troubleshooting a wireless deployment of 8861 phones. is there any way to monitor just a phone / phone model / device pool / etc so I can just see what I'm looking for? Looks like RTMT is just all registered phones. TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] RTMT??? or some other way to monitor a phone
I was really hoping not to pull SDL traces (more work) and I was hoping just to look at a small segment of phones not everything. Guess that answers my question. Scott On Thu, May 7, 2015 at 5:19 PM, Brian Meade bmead...@vt.edu wrote: Using the Syslog Viewer in RTMT, open the AlternateSyslog for the primary subscriber the phones are registered to. That will show all phone registrations/unregistrations. On Thu, May 7, 2015 at 5:42 PM, Scott Voll svoll.v...@gmail.com wrote: we have 8861 phones that are just below an AP that are registering and unregistering (but working well enough that we have not moved them back to wired) so we are trying to monitor how much it's happening. Already have a TAC case open on the wireless side. Scott On Thu, May 7, 2015 at 2:38 PM, Ryan Huff ryanh...@outlook.com wrote: Might be easier to start the other way around. What is actually wrong? RTMT does work with registered phones, and presumably, your wireless phones are registered? Are the wireless phones not registering to call manager? Thanks, Ryan Original Message From: Scott Voll svoll.v...@gmail.com Sent: Thursday, May 7, 2015 05:34 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] RTMT??? or some other way to monitor a phone We are troubleshooting a wireless deployment of 8861 phones. is there any way to monitor just a phone / phone model / device pool / etc so I can just see what I'm looking for? Looks like RTMT is just all registered phones. TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] RTMT??? or some other way to monitor a phone
If you have your CM's pointed at syslog somewhere you can probably sort through those and pull out the unregister messages like: May 08 2015 15:15:00.136 UTC : %UC_CALLMANAGER-3-EndPointUnregistered: %[ Device name=SEP00137FFD9CCA][Device IP address=10.X.X.X][Protocol=SCCP][ Device type=7][Device description=SAATD SAHelp - 37445][Reason Code=13][ Device MAC address=00137FFD9CCA][IPAddressAttributes=0][App ID=Cisco CallManager][Cluster ID=My-Cluster][Node ID=My-Sub]: An endpoint has unregistered Would that help? If you've got a fancy logging tool like splunk you could graph or to statistics on the events too. Might be able to correlate logs from your wifi deployment also (just guessing!) On Fri, May 8, 2015 at 10:24 AM, Scott Voll svoll.v...@gmail.com wrote: I was really hoping not to pull SDL traces (more work) and I was hoping just to look at a small segment of phones not everything. Guess that answers my question. Scott On Thu, May 7, 2015 at 5:19 PM, Brian Meade bmead...@vt.edu wrote: Using the Syslog Viewer in RTMT, open the AlternateSyslog for the primary subscriber the phones are registered to. That will show all phone registrations/unregistrations. On Thu, May 7, 2015 at 5:42 PM, Scott Voll svoll.v...@gmail.com wrote: we have 8861 phones that are just below an AP that are registering and unregistering (but working well enough that we have not moved them back to wired) so we are trying to monitor how much it's happening. Already have a TAC case open on the wireless side. Scott On Thu, May 7, 2015 at 2:38 PM, Ryan Huff ryanh...@outlook.com wrote: Might be easier to start the other way around. What is actually wrong? RTMT does work with registered phones, and presumably, your wireless phones are registered? Are the wireless phones not registering to call manager? Thanks, Ryan Original Message From: Scott Voll svoll.v...@gmail.com Sent: Thursday, May 7, 2015 05:34 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] RTMT??? or some other way to monitor a phone We are troubleshooting a wireless deployment of 8861 phones. is there any way to monitor just a phone / phone model / device pool / etc so I can just see what I'm looking for? Looks like RTMT is just all registered phones. TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip -- Ed Leatherman ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] RTMT??? or some other way to monitor a phone
Might be easier to start the other way around. What is actually wrong? RTMT does work with registered phones, and presumably, your wireless phones are registered? Are the wireless phones not registering to call manager? Thanks, Ryan Original Message From: Scott Voll svoll.v...@gmail.com Sent: Thursday, May 7, 2015 05:34 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] RTMT??? or some other way to monitor a phone We are troubleshooting a wireless deployment of 8861 phones. is there any way to monitor just a phone / phone model / device pool / etc so I can just see what I'm looking for? Looks like RTMT is just all registered phones. TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] RTMT??? or some other way to monitor a phone
What exactly are you trying to monitor? Just registration status? On Thu, May 7, 2015 at 5:34 PM, Scott Voll svoll.v...@gmail.com wrote: We are troubleshooting a wireless deployment of 8861 phones. is there any way to monitor just a phone / phone model / device pool / etc so I can just see what I'm looking for? Looks like RTMT is just all registered phones. TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] RTMT??? or some other way to monitor a phone
my 8861 phones are working wirelessly just fine. I have a pilot of about 25 phones. The problem is I have A user who is complaining that the phone unregisters and registers from time to time. We want to see how often it's happening. Does that make sense? Scott On Thu, May 7, 2015 at 2:42 PM, Ryan Huff ryanh...@outlook.com wrote: So if ccm doesnt show phone registration AT ALL for your wireless phones, and auto registration is enabled/works or you have pre-built devices in ccm for the phones, I would start troubleshooting you're wireless gear. Thanks, Ryan Original Message From: Scott Voll svoll.v...@gmail.com Sent: Thursday, May 7, 2015 05:39 PM To: Brian Meade bmead...@vt.edu Subject: Re: [cisco-voip] RTMT??? or some other way to monitor a phone CC: cisco-voip@puck.nether.net Sorry, yes. I just want to see the registration of those pilot phones. Scott On Thu, May 7, 2015 at 2:38 PM, Brian Meade bmead...@vt.edu wrote: What exactly are you trying to monitor? Just registration status? On Thu, May 7, 2015 at 5:34 PM, Scott Voll svoll.v...@gmail.com wrote: We are troubleshooting a wireless deployment of 8861 phones. is there any way to monitor just a phone / phone model / device pool / etc so I can just see what I'm looking for? Looks like RTMT is just all registered phones. TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] RTMT??? or some other way to monitor a phone
Using the Syslog Viewer in RTMT, open the AlternateSyslog for the primary subscriber the phones are registered to. That will show all phone registrations/unregistrations. On Thu, May 7, 2015 at 5:42 PM, Scott Voll svoll.v...@gmail.com wrote: we have 8861 phones that are just below an AP that are registering and unregistering (but working well enough that we have not moved them back to wired) so we are trying to monitor how much it's happening. Already have a TAC case open on the wireless side. Scott On Thu, May 7, 2015 at 2:38 PM, Ryan Huff ryanh...@outlook.com wrote: Might be easier to start the other way around. What is actually wrong? RTMT does work with registered phones, and presumably, your wireless phones are registered? Are the wireless phones not registering to call manager? Thanks, Ryan Original Message From: Scott Voll svoll.v...@gmail.com Sent: Thursday, May 7, 2015 05:34 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] RTMT??? or some other way to monitor a phone We are troubleshooting a wireless deployment of 8861 phones. is there any way to monitor just a phone / phone model / device pool / etc so I can just see what I'm looking for? Looks like RTMT is just all registered phones. TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] RTMT??? or some other way to monitor a phone
We are troubleshooting a wireless deployment of 8861 phones. is there any way to monitor just a phone / phone model / device pool / etc so I can just see what I'm looking for? Looks like RTMT is just all registered phones. TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] RTMT??? or some other way to monitor a phone
Sorry, yes. I just want to see the registration of those pilot phones. Scott On Thu, May 7, 2015 at 2:38 PM, Brian Meade bmead...@vt.edu wrote: What exactly are you trying to monitor? Just registration status? On Thu, May 7, 2015 at 5:34 PM, Scott Voll svoll.v...@gmail.com wrote: We are troubleshooting a wireless deployment of 8861 phones. is there any way to monitor just a phone / phone model / device pool / etc so I can just see what I'm looking for? Looks like RTMT is just all registered phones. TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] RTMT??? or some other way to monitor a phone
we have 8861 phones that are just below an AP that are registering and unregistering (but working well enough that we have not moved them back to wired) so we are trying to monitor how much it's happening. Already have a TAC case open on the wireless side. Scott On Thu, May 7, 2015 at 2:38 PM, Ryan Huff ryanh...@outlook.com wrote: Might be easier to start the other way around. What is actually wrong? RTMT does work with registered phones, and presumably, your wireless phones are registered? Are the wireless phones not registering to call manager? Thanks, Ryan Original Message From: Scott Voll svoll.v...@gmail.com Sent: Thursday, May 7, 2015 05:34 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] RTMT??? or some other way to monitor a phone We are troubleshooting a wireless deployment of 8861 phones. is there any way to monitor just a phone / phone model / device pool / etc so I can just see what I'm looking for? Looks like RTMT is just all registered phones. TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] RTMT??? or some other way to monitor a phone
You can pull the sdl traces off the node the phone is registered with for a time range and it will show the rev/unreg events. In my experience with wireless phone deployments, sometimes users blur the lines between unregistered and not with a coverage area. Which are to very different things. Thanks, Ryan Original Message From: Scott Voll svoll.v...@gmail.com Sent: Thursday, May 7, 2015 05:46 PM To: Ryan Huff ryanh...@outlook.com Subject: Re: [cisco-voip] RTMT??? or some other way to monitor a phone CC: Brian Meade bmead...@vt.edu,cisco-voip@puck.nether.net my 8861 phones are working wirelessly just fine. I have a pilot of about 25 phones. The problem is I have A user who is complaining that the phone unregisters and registers from time to time. We want to see how often it's happening. Does that make sense? Scott On Thu, May 7, 2015 at 2:42 PM, Ryan Huff ryanh...@outlook.com wrote: So if ccm doesnt show phone registration AT ALL for your wireless phones, and auto registration is enabled/works or you have pre-built devices in ccm for the phones, I would start troubleshooting you're wireless gear. Thanks, Ryan Original Message From: Scott Voll svoll.v...@gmail.com Sent: Thursday, May 7, 2015 05:39 PM To: Brian Meade bmead...@vt.edu Subject: Re: [cisco-voip] RTMT??? or some other way to monitor a phone CC: cisco-voip@puck.nether.net Sorry, yes. I just want to see the registration of those pilot phones. Scott On Thu, May 7, 2015 at 2:38 PM, Brian Meade bmead...@vt.edu wrote: What exactly are you trying to monitor? Just registration status? On Thu, May 7, 2015 at 5:34 PM, Scott Voll svoll.v...@gmail.com wrote: We are troubleshooting a wireless deployment of 8861 phones. is there any way to monitor just a phone / phone model / device pool / etc so I can just see what I'm looking for? Looks like RTMT is just all registered phones. TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] RTMT??? or some other way to monitor a phone
So if ccm doesnt show phone registration AT ALL for your wireless phones, and auto registration is enabled/works or you have pre-built devices in ccm for the phones, I would start troubleshooting you're wireless gear. Thanks, Ryan Original Message From: Scott Voll svoll.v...@gmail.com Sent: Thursday, May 7, 2015 05:39 PM To: Brian Meade bmead...@vt.edu Subject: Re: [cisco-voip] RTMT??? or some other way to monitor a phone CC: cisco-voip@puck.nether.net Sorry, yes. I just want to see the registration of those pilot phones. Scott On Thu, May 7, 2015 at 2:38 PM, Brian Meade bmead...@vt.edu wrote: What exactly are you trying to monitor? Just registration status? On Thu, May 7, 2015 at 5:34 PM, Scott Voll svoll.v...@gmail.com wrote: We are troubleshooting a wireless deployment of 8861 phones. is there any way to monitor just a phone / phone model / device pool / etc so I can just see what I'm looking for? Looks like RTMT is just all registered phones. TIA Scott ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
