Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-07 Thread Anthony Holloway
I think that's how it use to work a few versions back, but I don't think
that's accurate anymore.

UCCX uses the license mac, which is dynamically created based on a few
settings of the server as you can read here:

http://docwiki.cisco.com/wiki/Licensing_Model_for_Virtualized_UC_Applications

If the MAC Address of the network adapter were to be in play at all, then
the Answer File Generator could not predict your license mac.

On Fri Nov 07 2014 at 8:47:07 AM Matthew Loraditch 
mloradi...@heliontechnologies.com wrote:

  Since UCCX still does its license mac based on the hardware properties
 of the VM you can end up with a new MAC for the NIC and invalid licensing
 if you  haven’t set this to manual. VMWare generates these macs
 automatically and they aren’t guaranteed to stay the same as machines are
 moved, cloned, etc unless you use the manual setting.





 Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA

 1965 Greenspring Drive
 Timonium, MD 21093

 direct voice. 443.541.1518
 fax.  410.252.9284

 Twitter http://twitter.com/heliontech  |  Facebook
 http://www.facebook.com/#!/pages/Helion/252157915296  | Website
 http://www.heliontechnologies.com/  |  Email Support
 supp...@heliontechnologies.com?subject=Technical%20Support%20Request

 Support Phone. 410.252.8830





 *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf
 Of *Anthony Holloway
 *Sent:* Thursday, November 06, 2014 4:56 PM
 *To:* Heim, Dennis; Jason Aarons (AM); cisco-voip@puck.nether.net


 *Subject:* Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1



 Dennis,

 Could you explain why you mentioned to convert MAC Addresses to manual in
 this context?



 make sure to sure mac addresses to manual prior to copying



 On Wed Nov 05 2014 at 6:55:04 AM Heim, Dennis dennis.h...@wwt.com wrote:

  If you have the resources available (time and/or money), my preference
 is to migrate the environment to an offline environment.  If you have the
 compute resources do it there, or if not some type of Lab a Service (LaaS).
 Maybe use Veeam to migrate virtual machines, if you are already virtual
 (make sure to sure mac addresses to manual prior to copying).



 Then you need to determine what you time frame is.. can you lose a few
 days of: cdr’s, historical reports, etc. Migrating VM’s between environment
 would need to be worked out. However, that allows you to identify any
 issues, develop a realistic timeframe for each aspect of the upgrade
 process. Most importantly, it allows a lot of the work to be done not in
 the middle of the night.



 *Dennis Heim | Collaboration Solutions Architect*

 World Wide Technology, Inc. | +1 314-212-1814

 [image: twitter] https://twitter.com/CollabSensei

 [image: chat][image: Phone] +13142121814[image: video]





 *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf
 Of *Anthony Holloway
 *Sent:* Tuesday, November 04, 2014 11:37 PM
 *To:* Jason Aarons (AM); cisco-voip@puck.nether.net
 *Subject:* Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1



 Wow.  Are you going MCS to UCS too?  If not, I'm doing that exact upgrade
 very soon and no documentation I have reviewed indicated how long upgrades
 would take, let alone 5 hours.  Right now my plan has a time budget of 3
 hours for the same, which does not include moving ISOs to the datastore (I
 like doing local upgrades) nor upgrading clients.



 Which portion is taking 5 hours?  Could you break it down by task for us?
 E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch Version
 to 10.5.



 Did you disable IO Throttling first?



 Based on my research here are the summary steps to this exact upgrade
 (sans client upgrades):



 1. Upload ISOs to DataStore

 2. Disable IO Throttle on Publisher

 3. Mount 8.5(1)SU4 ISO

 4. Upgrade Publisher to 8.5(1)SU4

 5. Switch Version to 8.5(1)SU4

 6. Patch Publisher with RU COP

 7. Shutdown Publisher

 8. Modify VM Settings: RAM from 4GB to 8GB

 9. Power On Publisher

 10. Mount 10.5(1)SU1 ISO

 11. Upgrade Publisher to 10.5(1)SU1

 12. Switch Version to 10.5(1)SU1



 On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) 
 jason.aar...@dimensiondata.com wrote:

  One UCCX node in ha pair 5 hours doing upgrades...it would be more
 enjoyable watching paint dry...there has got to be a better method in the
 future for L2 upgrades than this..





 Sent from my Verizon Wireless 4G LTE Smartphone

 ___
 cisco-voip mailing list
 cisco-voip@puck.nether.net
 https://puck.nether.net/mailman/listinfo/cisco-voip


___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-07 Thread Matthew Loraditch
You are right…

I’m mixing products up… Attendant Console does still rely on the VM NIC’s mac 
and I  have dealt with that issue recently… Now I’m also wondering why Dennis 
is suggesting this.. only thing I can think of is avoid ARP issues.
Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitterhttp://twitter.com/heliontech  |  
Facebookhttp://www.facebook.com/#!/pages/Helion/252157915296  | 
Websitehttp://www.heliontechnologies.com/  |  Email 
Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request
Support Phone. 410.252.8830


From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com]
Sent: Friday, November 07, 2014 9:59 AM
To: Matthew Loraditch; Heim, Dennis; Jason Aarons (AM); 
cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

I think that's how it use to work a few versions back, but I don't think that's 
accurate anymore.

UCCX uses the license mac, which is dynamically created based on a few settings 
of the server as you can read here:

http://docwiki.cisco.com/wiki/Licensing_Model_for_Virtualized_UC_Applications

If the MAC Address of the network adapter were to be in play at all, then the 
Answer File Generator could not predict your license mac.

On Fri Nov 07 2014 at 8:47:07 AM Matthew Loraditch 
mloradi...@heliontechnologies.commailto:mloradi...@heliontechnologies.com 
wrote:
Since UCCX still does its license mac based on the hardware properties of the 
VM you can end up with a new MAC for the NIC and invalid licensing if you  
haven’t set this to manual. VMWare generates these macs automatically and they 
aren’t guaranteed to stay the same as machines are moved, cloned, etc unless 
you use the manual setting.


Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitterhttp://twitter.com/heliontech  |  
Facebookhttp://www.facebook.com/#!/pages/Helion/252157915296  | 
Websitehttp://www.heliontechnologies.com/  |  Email 
Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request
Support Phone. 410.252.8830


From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.netmailto:cisco-voip-boun...@puck.nether.net]
 On Behalf Of Anthony Holloway
Sent: Thursday, November 06, 2014 4:56 PM
To: Heim, Dennis; Jason Aarons (AM); 
cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net

Subject: Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

Dennis,
Could you explain why you mentioned to convert MAC Addresses to manual in this 
context?

make sure to sure mac addresses to manual prior to copying

On Wed Nov 05 2014 at 6:55:04 AM Heim, Dennis 
dennis.h...@wwt.commailto:dennis.h...@wwt.com wrote:
If you have the resources available (time and/or money), my preference is to 
migrate the environment to an offline environment.  If you have the compute 
resources do it there, or if not some type of Lab a Service (LaaS). Maybe use 
Veeam to migrate virtual machines, if you are already virtual (make sure to 
sure mac addresses to manual prior to copying).

Then you need to determine what you time frame is.. can you lose a few days of: 
cdr’s, historical reports, etc. Migrating VM’s between environment would need 
to be worked out. However, that allows you to identify any issues, develop a 
realistic timeframe for each aspect of the upgrade process. Most importantly, 
it allows a lot of the work to be done not in the middle of the night.

Dennis Heim | Collaboration Solutions Architect
World Wide Technology, Inc. | +1 314-212-1814
[twitter]https://twitter.com/CollabSensei
[chat][Phone]tel:+13142121814[video]


From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.netmailto:cisco-voip-boun...@puck.nether.net]
 On Behalf Of Anthony Holloway
Sent: Tuesday, November 04, 2014 11:37 PM
To: Jason Aarons (AM); 
cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

Wow.  Are you going MCS to UCS too?  If not, I'm doing that exact upgrade very 
soon and no documentation I have reviewed indicated how long upgrades would 
take, let alone 5 hours.  Right now my plan has a time budget of 3 hours for 
the same, which does not include moving ISOs to the datastore (I like doing 
local upgrades) nor upgrading clients.

Which portion is taking 5 hours?  Could you break it down by task for us?  
E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch Version to 
10.5.

Did you disable IO Throttling first?

Based on my research here are the summary steps to this exact upgrade (sans 
client upgrades):

1. Upload ISOs to DataStore
2. Disable IO Throttle on Publisher
3. Mount 8.5(1)SU4 ISO
4. Upgrade Publisher to 8.5(1)SU4
5. Switch Version to 8.5(1)SU4
6. Patch Publisher with RU COP
7. Shutdown Publisher
8. Modify VM Settings: RAM from 4GB

Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-07 Thread Anthony Holloway
Thanks Brian, you are probably right.  To be clear though: that's a
standalone ELM/PLM only, and not Co-Resident.

Important: For a standalone installation of Cisco Prime License Manager,
only static MAC addresses are supported on the virtual machine. Using the
vSphere client, select Edit virtual machine settings  Network adapter 1 
MAC Address. Select the Manual option and enter a unique MAC address.
Source: PLM User Guide
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/plm/10_5_1/userguide/CPLM_BK_UD1156AD_00_user-guide-rel-1051/CPLM_BK_UD1156AD_00_user-guide-rel-1051_chapter_01.html#CPLM_TK_I7706464_00

On Fri Nov 07 2014 at 12:02:51 PM Brian Meade bmead...@vt.edu wrote:

 The MAC address is used for ELM/PLM.  That may be where the confusion is.

 On Fri, Nov 7, 2014 at 9:58 AM, Anthony Holloway 
 avholloway+cisco-v...@gmail.com wrote:

 I think that's how it use to work a few versions back, but I don't think
 that's accurate anymore.

 UCCX uses the license mac, which is dynamically created based on a few
 settings of the server as you can read here:


 http://docwiki.cisco.com/wiki/Licensing_Model_for_Virtualized_UC_Applications

 If the MAC Address of the network adapter were to be in play at all, then
 the Answer File Generator could not predict your license mac.

 On Fri Nov 07 2014 at 8:47:07 AM Matthew Loraditch 
 mloradi...@heliontechnologies.com wrote:

  Since UCCX still does its license mac based on the hardware properties
 of the VM you can end up with a new MAC for the NIC and invalid licensing
 if you  haven’t set this to manual. VMWare generates these macs
 automatically and they aren’t guaranteed to stay the same as machines are
 moved, cloned, etc unless you use the manual setting.





 Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA

 1965 Greenspring Drive
 Timonium, MD 21093

 direct voice. 443.541.1518
 fax.  410.252.9284

 Twitter http://twitter.com/heliontech  |  Facebook
 http://www.facebook.com/#!/pages/Helion/252157915296  | Website
 http://www.heliontechnologies.com/  |  Email Support
 supp...@heliontechnologies.com?subject=Technical%20Support%20Request

 Support Phone. 410.252.8830





 *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On
 Behalf Of *Anthony Holloway
 *Sent:* Thursday, November 06, 2014 4:56 PM
 *To:* Heim, Dennis; Jason Aarons (AM); cisco-voip@puck.nether.net


 *Subject:* Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade
 10.5.1



 Dennis,

 Could you explain why you mentioned to convert MAC Addresses to manual
 in this context?



 make sure to sure mac addresses to manual prior to copying



 On Wed Nov 05 2014 at 6:55:04 AM Heim, Dennis dennis.h...@wwt.com
 wrote:

  If you have the resources available (time and/or money), my preference
 is to migrate the environment to an offline environment.  If you have the
 compute resources do it there, or if not some type of Lab a Service (LaaS).
 Maybe use Veeam to migrate virtual machines, if you are already virtual
 (make sure to sure mac addresses to manual prior to copying).



 Then you need to determine what you time frame is.. can you lose a few
 days of: cdr’s, historical reports, etc. Migrating VM’s between environment
 would need to be worked out. However, that allows you to identify any
 issues, develop a realistic timeframe for each aspect of the upgrade
 process. Most importantly, it allows a lot of the work to be done not in
 the middle of the night.



 *Dennis Heim | Collaboration Solutions Architect*

 World Wide Technology, Inc. | +1 314-212-1814

  https://twitter.com/CollabSensei

  +13142121814





 *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On
 Behalf Of *Anthony Holloway
 *Sent:* Tuesday, November 04, 2014 11:37 PM
 *To:* Jason Aarons (AM); cisco-voip@puck.nether.net
 *Subject:* Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade
 10.5.1



 Wow.  Are you going MCS to UCS too?  If not, I'm doing that exact
 upgrade very soon and no documentation I have reviewed indicated how long
 upgrades would take, let alone 5 hours.  Right now my plan has a time
 budget of 3 hours for the same, which does not include moving ISOs to the
 datastore (I like doing local upgrades) nor upgrading clients.



 Which portion is taking 5 hours?  Could you break it down by task for
 us?  E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch
 Version to 10.5.



 Did you disable IO Throttling first?



 Based on my research here are the summary steps to this exact upgrade
 (sans client upgrades):



 1. Upload ISOs to DataStore

 2. Disable IO Throttle on Publisher

 3. Mount 8.5(1)SU4 ISO

 4. Upgrade Publisher to 8.5(1)SU4

 5. Switch Version to 8.5(1)SU4

 6. Patch Publisher with RU COP

 7. Shutdown Publisher

 8. Modify VM Settings: RAM from 4GB to 8GB

 9. Power On Publisher

 10. Mount 10.5(1)SU1 ISO

 11. Upgrade Publisher to 10.5(1)SU1

 12. Switch Version to 10.5(1)SU1



 On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM

Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-06 Thread Justin Steinberg
Sounds like Jason is doing HA.  Anthony I didn't see any sub listed in your
tasks, so I think that accounts for some portion of the difference.
On Nov 5, 2014 11:12 PM, Jason Aarons (AM) jason.aar...@dimensiondata.com
wrote:

  The funny part is that this is the replicated offline environment.  Once
 we test scripts, databases, etc then production gets migrated J



 *From:* Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com]
 *Sent:* Wednesday, November 5, 2014 10:47 PM
 *To:* Heim, Dennis; Jason Aarons (AM); cisco-voip@puck.nether.net
 *Subject:* Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1





 Dennis,



 You're on to something here, however, resources such as time and money are
 not always in abundance.  Sometimes, you're asked to do things as quickly
 and as cheaply as possible.  And by sometimes, I mean most of the time.

 On Wed Nov 05 2014 at 6:55:04 AM Heim, Dennis dennis.h...@wwt.com wrote:

  If you have the resources available (time and/or money), my preference
 is to migrate the environment to an offline environment.  If you have the
 compute resources do it there, or if not some type of Lab a Service (LaaS).
 Maybe use Veeam to migrate virtual machines, if you are already virtual
 (make sure to sure mac addresses to manual prior to copying).



 Then you need to determine what you time frame is.. can you lose a few
 days of: cdr’s, historical reports, etc. Migrating VM’s between environment
 would need to be worked out. However, that allows you to identify any
 issues, develop a realistic timeframe for each aspect of the upgrade
 process. Most importantly, it allows a lot of the work to be done not in
 the middle of the night.



 *Dennis Heim | Collaboration Solutions Architect*

 World Wide Technology, Inc. | +1 314-212-1814

 [image: twitter] https://twitter.com/CollabSensei

 [image: chat][image: Phone] +13142121814[image: video]





 *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf
 Of *Anthony Holloway
 *Sent:* Tuesday, November 04, 2014 11:37 PM
 *To:* Jason Aarons (AM); cisco-voip@puck.nether.net
 *Subject:* Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1



 Wow.  Are you going MCS to UCS too?  If not, I'm doing that exact upgrade
 very soon and no documentation I have reviewed indicated how long upgrades
 would take, let alone 5 hours.  Right now my plan has a time budget of 3
 hours for the same, which does not include moving ISOs to the datastore (I
 like doing local upgrades) nor upgrading clients.



 Which portion is taking 5 hours?  Could you break it down by task for us?
 E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch Version
 to 10.5.



 Did you disable IO Throttling first?



 Based on my research here are the summary steps to this exact upgrade
 (sans client upgrades):



 1. Upload ISOs to DataStore

 2. Disable IO Throttle on Publisher

 3. Mount 8.5(1)SU4 ISO

 4. Upgrade Publisher to 8.5(1)SU4

 5. Switch Version to 8.5(1)SU4

 6. Patch Publisher with RU COP

 7. Shutdown Publisher

 8. Modify VM Settings: RAM from 4GB to 8GB

 9. Power On Publisher

 10. Mount 10.5(1)SU1 ISO

 11. Upgrade Publisher to 10.5(1)SU1

 12. Switch Version to 10.5(1)SU1



 On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) 
 jason.aar...@dimensiondata.com wrote:

  One UCCX node in ha pair 5 hours doing upgrades...it would be more
 enjoyable watching paint dry...there has got to be a better method in the
 future for L2 upgrades than this..





 Sent from my Verizon Wireless 4G LTE Smartphone

 ___
 cisco-voip mailing list
 cisco-voip@puck.nether.net
 https://puck.nether.net/mailman/listinfo/cisco-voip



 itevomcid

 ___
 cisco-voip mailing list
 cisco-voip@puck.nether.net
 https://puck.nether.net/mailman/listinfo/cisco-voip


___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-06 Thread Charles Goldsmith
The last time I tried this, It was a weekend long deal due to the
application replication not coming online in an HA environment.  Took TAC
over 12 hours to figure out that the passwords weren't synced in all tables
and had to root and run sql updates to resolve it.  Customer had changed
passwords previously and when we did the upgrade, it came out to show it's
head.  For whatever reason, the application was replicating before the
upgrade attempt, but after we booted up on SU4, platform replication was
fine, just application was not.

Was a fun weekend.  We haven't scheduled a time to try again, waiting on
the customer for it.

On Thu, Nov 6, 2014 at 4:58 AM, Justin Steinberg jsteinb...@gmail.com
wrote:

 Sounds like Jason is doing HA.  Anthony I didn't see any sub listed in
 your tasks, so I think that accounts for some portion of the difference.
 On Nov 5, 2014 11:12 PM, Jason Aarons (AM) 
 jason.aar...@dimensiondata.com wrote:

  The funny part is that this is the replicated offline environment.
 Once we test scripts, databases, etc then production gets migrated J



 *From:* Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com]
 *Sent:* Wednesday, November 5, 2014 10:47 PM
 *To:* Heim, Dennis; Jason Aarons (AM); cisco-voip@puck.nether.net
 *Subject:* Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade
 10.5.1





 Dennis,



 You're on to something here, however, resources such as time and money
 are not always in abundance.  Sometimes, you're asked to do things as
 quickly and as cheaply as possible.  And by sometimes, I mean most of the
 time.

 On Wed Nov 05 2014 at 6:55:04 AM Heim, Dennis dennis.h...@wwt.com
 wrote:

  If you have the resources available (time and/or money), my preference
 is to migrate the environment to an offline environment.  If you have the
 compute resources do it there, or if not some type of Lab a Service (LaaS).
 Maybe use Veeam to migrate virtual machines, if you are already virtual
 (make sure to sure mac addresses to manual prior to copying).



 Then you need to determine what you time frame is.. can you lose a few
 days of: cdr’s, historical reports, etc. Migrating VM’s between environment
 would need to be worked out. However, that allows you to identify any
 issues, develop a realistic timeframe for each aspect of the upgrade
 process. Most importantly, it allows a lot of the work to be done not in
 the middle of the night.



 *Dennis Heim | Collaboration Solutions Architect*

 World Wide Technology, Inc. | +1 314-212-1814

 [image: twitter] https://twitter.com/CollabSensei

 [image: chat][image: Phone] +13142121814[image: video]





 *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On
 Behalf Of *Anthony Holloway
 *Sent:* Tuesday, November 04, 2014 11:37 PM
 *To:* Jason Aarons (AM); cisco-voip@puck.nether.net
 *Subject:* Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade
 10.5.1



 Wow.  Are you going MCS to UCS too?  If not, I'm doing that exact upgrade
 very soon and no documentation I have reviewed indicated how long upgrades
 would take, let alone 5 hours.  Right now my plan has a time budget of 3
 hours for the same, which does not include moving ISOs to the datastore (I
 like doing local upgrades) nor upgrading clients.



 Which portion is taking 5 hours?  Could you break it down by task for
 us?  E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch
 Version to 10.5.



 Did you disable IO Throttling first?



 Based on my research here are the summary steps to this exact upgrade
 (sans client upgrades):



 1. Upload ISOs to DataStore

 2. Disable IO Throttle on Publisher

 3. Mount 8.5(1)SU4 ISO

 4. Upgrade Publisher to 8.5(1)SU4

 5. Switch Version to 8.5(1)SU4

 6. Patch Publisher with RU COP

 7. Shutdown Publisher

 8. Modify VM Settings: RAM from 4GB to 8GB

 9. Power On Publisher

 10. Mount 10.5(1)SU1 ISO

 11. Upgrade Publisher to 10.5(1)SU1

 12. Switch Version to 10.5(1)SU1



 On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) 
 jason.aar...@dimensiondata.com wrote:

  One UCCX node in ha pair 5 hours doing upgrades...it would be more
 enjoyable watching paint dry...there has got to be a better method in the
 future for L2 upgrades than this..





 Sent from my Verizon Wireless 4G LTE Smartphone

 ___
 cisco-voip mailing list
 cisco-voip@puck.nether.net
 https://puck.nether.net/mailman/listinfo/cisco-voip



 itevomcid

 ___
 cisco-voip mailing list
 cisco-voip@puck.nether.net
 https://puck.nether.net/mailman/listinfo/cisco-voip


 ___
 cisco-voip mailing list
 cisco-voip@puck.nether.net
 https://puck.nether.net/mailman/listinfo/cisco-voip


___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-06 Thread Anthony Holloway
Dennis,
Could you explain why you mentioned to convert MAC Addresses to manual in
this context?

make sure to sure mac addresses to manual prior to copying

On Wed Nov 05 2014 at 6:55:04 AM Heim, Dennis dennis.h...@wwt.com wrote:

 If you have the resources available (time and/or money), my preference is
 to migrate the environment to an offline environment.  If you have the
 compute resources do it there, or if not some type of Lab a Service (LaaS).
 Maybe use Veeam to migrate virtual machines, if you are already virtual
 (make sure to sure mac addresses to manual prior to copying).



 Then you need to determine what you time frame is.. can you lose a few
 days of: cdr’s, historical reports, etc. Migrating VM’s between environment
 would need to be worked out. However, that allows you to identify any
 issues, develop a realistic timeframe for each aspect of the upgrade
 process. Most importantly, it allows a lot of the work to be done not in
 the middle of the night.



 *Dennis Heim | Collaboration Solutions Architect*

 World Wide Technology, Inc. | +1 314-212-1814

 [image: twitter] https://twitter.com/CollabSensei

 [image: chat][image: Phone] +13142121814[image: video]





 *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf
 Of *Anthony Holloway
 *Sent:* Tuesday, November 04, 2014 11:37 PM
 *To:* Jason Aarons (AM); cisco-voip@puck.nether.net
 *Subject:* Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1



 Wow.  Are you going MCS to UCS too?  If not, I'm doing that exact upgrade
 very soon and no documentation I have reviewed indicated how long upgrades
 would take, let alone 5 hours.  Right now my plan has a time budget of 3
 hours for the same, which does not include moving ISOs to the datastore (I
 like doing local upgrades) nor upgrading clients.



 Which portion is taking 5 hours?  Could you break it down by task for us?
 E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch Version
 to 10.5.



 Did you disable IO Throttling first?



 Based on my research here are the summary steps to this exact upgrade
 (sans client upgrades):



 1. Upload ISOs to DataStore

 2. Disable IO Throttle on Publisher

 3. Mount 8.5(1)SU4 ISO

 4. Upgrade Publisher to 8.5(1)SU4

 5. Switch Version to 8.5(1)SU4

 6. Patch Publisher with RU COP

 7. Shutdown Publisher

 8. Modify VM Settings: RAM from 4GB to 8GB

 9. Power On Publisher

 10. Mount 10.5(1)SU1 ISO

 11. Upgrade Publisher to 10.5(1)SU1

 12. Switch Version to 10.5(1)SU1



 On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) 
 jason.aar...@dimensiondata.com wrote:

 One UCCX node in ha pair 5 hours doing upgrades...it would be more
 enjoyable watching paint dry...there has got to be a better method in the
 future for L2 upgrades than this..





 Sent from my Verizon Wireless 4G LTE Smartphone

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 cisco-voip@puck.nether.net
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Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-05 Thread Anthony Holloway
Thanks for taking the time to put some numbers next to these tasks.  It
looks like this really is a ~5 hour ordeal.

Jason, care to share a recap of how it went?

On Wed Nov 05 2014 at 8:08:02 PM Justin Steinberg jsteinb...@gmail.com
wrote:

 i'll take a stab at time estimates.  that being said, i have heard of
 switch-versions taking much longer or sitting at SELINUX loading for longer
 than the typical 15-20 minutes.

 checking for existing snapshots before doing anything is really important.
   if there are snapshots that someone left on their from the past, it will
 most likely completely hose the upgrade times and make the system extremely
 slow.

 1. Upload ISOs to DataStore
 2. Disable IO Throttle on Publisher
 3. Mount 8.5(1)SU4 ISO
 4. Upgrade Publisher to 8.5(1)SU445 - 60 minutes
 5. Switch Version to 8.5(1)SU4 60 minutes (includes switch version
 process, reboot, SELINUX loading, services startup)
 6. Patch Publisher with RU COP 5 minutes
 7. Shutdown Publisher 10 minutes
 8. Modify VM Settings: RAM from 4GB to 8GB
 9. Power On Publisher 15 minutes
 10. Mount 10.5(1)SU1 ISO
 11. Upgrade Publisher to 10.5(1)SU1  45-60 minutes
 12. Switch Version to 10.5(1)SU1 60 minutes (includes switch version
 process, reboot, SELINUX loading, services startup)
 13. Rerun the CAD Client Configuration Tool (10 minutes)

 On Wed, Nov 5, 2014 at 12:36 AM, Anthony Holloway 
 avholloway+cisco-v...@gmail.com wrote:

 Wow.  Are you going MCS to UCS too?  If not, I'm doing that exact upgrade
 very soon and no documentation I have reviewed indicated how long upgrades
 would take, let alone 5 hours.  Right now my plan has a time budget of 3
 hours for the same, which does not include moving ISOs to the datastore (I
 like doing local upgrades) nor upgrading clients.

 Which portion is taking 5 hours?  Could you break it down by task for
 us?  E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch
 Version to 10.5.

 Did you disable IO Throttling first?

 Based on my research here are the summary steps to this exact upgrade
 (sans client upgrades):

 1. Upload ISOs to DataStore
 2. Disable IO Throttle on Publisher
 3. Mount 8.5(1)SU4 ISO
 4. Upgrade Publisher to 8.5(1)SU4
 5. Switch Version to 8.5(1)SU4
 6. Patch Publisher with RU COP
 7. Shutdown Publisher
 8. Modify VM Settings: RAM from 4GB to 8GB
 9. Power On Publisher
 10. Mount 10.5(1)SU1 ISO
 11. Upgrade Publisher to 10.5(1)SU1
 12. Switch Version to 10.5(1)SU1

 On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) 
 jason.aar...@dimensiondata.com wrote:

  One UCCX node in ha pair 5 hours doing upgrades...it would be more
 enjoyable watching paint dry...there has got to be a better method in the
 future for L2 upgrades than this..


  Sent from my Verizon Wireless 4G LTE Smartphone
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Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-05 Thread Justin Steinberg
i'll take a stab at time estimates.  that being said, i have heard of
switch-versions taking much longer or sitting at SELINUX loading for longer
than the typical 15-20 minutes.

checking for existing snapshots before doing anything is really important.
  if there are snapshots that someone left on their from the past, it will
most likely completely hose the upgrade times and make the system extremely
slow.

1. Upload ISOs to DataStore
2. Disable IO Throttle on Publisher
3. Mount 8.5(1)SU4 ISO
4. Upgrade Publisher to 8.5(1)SU445 - 60 minutes
5. Switch Version to 8.5(1)SU4 60 minutes (includes switch version process,
reboot, SELINUX loading, services startup)
6. Patch Publisher with RU COP 5 minutes
7. Shutdown Publisher 10 minutes
8. Modify VM Settings: RAM from 4GB to 8GB
9. Power On Publisher 15 minutes
10. Mount 10.5(1)SU1 ISO
11. Upgrade Publisher to 10.5(1)SU1  45-60 minutes
12. Switch Version to 10.5(1)SU1 60 minutes (includes switch version
process, reboot, SELINUX loading, services startup)
13. Rerun the CAD Client Configuration Tool (10 minutes)

On Wed, Nov 5, 2014 at 12:36 AM, Anthony Holloway 
avholloway+cisco-v...@gmail.com wrote:

 Wow.  Are you going MCS to UCS too?  If not, I'm doing that exact upgrade
 very soon and no documentation I have reviewed indicated how long upgrades
 would take, let alone 5 hours.  Right now my plan has a time budget of 3
 hours for the same, which does not include moving ISOs to the datastore (I
 like doing local upgrades) nor upgrading clients.

 Which portion is taking 5 hours?  Could you break it down by task for us?
 E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch Version
 to 10.5.

 Did you disable IO Throttling first?

 Based on my research here are the summary steps to this exact upgrade
 (sans client upgrades):

 1. Upload ISOs to DataStore
 2. Disable IO Throttle on Publisher
 3. Mount 8.5(1)SU4 ISO
 4. Upgrade Publisher to 8.5(1)SU4
 5. Switch Version to 8.5(1)SU4
 6. Patch Publisher with RU COP
 7. Shutdown Publisher
 8. Modify VM Settings: RAM from 4GB to 8GB
 9. Power On Publisher
 10. Mount 10.5(1)SU1 ISO
 11. Upgrade Publisher to 10.5(1)SU1
 12. Switch Version to 10.5(1)SU1

 On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) 
 jason.aar...@dimensiondata.com wrote:

  One UCCX node in ha pair 5 hours doing upgrades...it would be more
 enjoyable watching paint dry...there has got to be a better method in the
 future for L2 upgrades than this..


  Sent from my Verizon Wireless 4G LTE Smartphone
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 cisco-voip mailing list
 cisco-voip@puck.nether.net
 https://puck.nether.net/mailman/listinfo/cisco-voip


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Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-05 Thread Jason Aarons (AM)
More like 8 hour (I’m at 10+ hours and it’s still not done), got to add in TAC 
for CSCup83263 for root

From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com]
Sent: Wednesday, November 5, 2014 9:55 PM
To: Justin Steinberg
Cc: Jason Aarons (AM); cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1



Thanks for taking the time to put some numbers next to these tasks.  It looks 
like this really is a ~5 hour ordeal.

Jason, care to share a recap of how it went?

On Wed Nov 05 2014 at 8:08:02 PM Justin Steinberg 
jsteinb...@gmail.commailto:jsteinb...@gmail.com wrote:
i'll take a stab at time estimates.  that being said, i have heard of 
switch-versions taking much longer or sitting at SELINUX loading for longer 
than the typical 15-20 minutes.

checking for existing snapshots before doing anything is really important.   if 
there are snapshots that someone left on their from the past, it will most 
likely completely hose the upgrade times and make the system extremely slow.

1. Upload ISOs to DataStore
2. Disable IO Throttle on Publisher
3. Mount 8.5(1)SU4 ISO
4. Upgrade Publisher to 8.5(1)SU445 - 60 minutes
5. Switch Version to 8.5(1)SU4 60 minutes (includes switch version process, 
reboot, SELINUX loading, services startup)
6. Patch Publisher with RU COP 5 minutes
7. Shutdown Publisher 10 minutes
8. Modify VM Settings: RAM from 4GB to 8GB
9. Power On Publisher 15 minutes
10. Mount 10.5(1)SU1 ISO
11. Upgrade Publisher to 10.5(1)SU1  45-60 minutes
12. Switch Version to 10.5(1)SU1 60 minutes (includes switch version process, 
reboot, SELINUX loading, services startup)
13. Rerun the CAD Client Configuration Tool (10 minutes)

On Wed, Nov 5, 2014 at 12:36 AM, Anthony Holloway 
avholloway+cisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.com wrote:
Wow.  Are you going MCS to UCS too?  If not, I'm doing that exact upgrade very 
soon and no documentation I have reviewed indicated how long upgrades would 
take, let alone 5 hours.  Right now my plan has a time budget of 3 hours for 
the same, which does not include moving ISOs to the datastore (I like doing 
local upgrades) nor upgrading clients.

Which portion is taking 5 hours?  Could you break it down by task for us?  
E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch Version to 
10.5.

Did you disable IO Throttling first?

Based on my research here are the summary steps to this exact upgrade (sans 
client upgrades):

1. Upload ISOs to DataStore
2. Disable IO Throttle on Publisher
3. Mount 8.5(1)SU4 ISO
4. Upgrade Publisher to 8.5(1)SU4
5. Switch Version to 8.5(1)SU4
6. Patch Publisher with RU COP
7. Shutdown Publisher
8. Modify VM Settings: RAM from 4GB to 8GB
9. Power On Publisher
10. Mount 10.5(1)SU1 ISO
11. Upgrade Publisher to 10.5(1)SU1
12. Switch Version to 10.5(1)SU1

On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) 
jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com wrote:
One UCCX node in ha pair 5 hours doing upgrades...it would be more enjoyable 
watching paint dry...there has got to be a better method in the future for L2 
upgrades than this..


Sent from my Verizon Wireless 4G LTE Smartphone
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itevomcid
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Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-05 Thread Jason Aarons (AM)
At 10hours I haven’t gotten to 10.5.1SU1 either…..

From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com]
Sent: Wednesday, November 5, 2014 9:55 PM
To: Justin Steinberg
Cc: Jason Aarons (AM); cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1



Thanks for taking the time to put some numbers next to these tasks.  It looks 
like this really is a ~5 hour ordeal.

Jason, care to share a recap of how it went?

On Wed Nov 05 2014 at 8:08:02 PM Justin Steinberg 
jsteinb...@gmail.commailto:jsteinb...@gmail.com wrote:
i'll take a stab at time estimates.  that being said, i have heard of 
switch-versions taking much longer or sitting at SELINUX loading for longer 
than the typical 15-20 minutes.

checking for existing snapshots before doing anything is really important.   if 
there are snapshots that someone left on their from the past, it will most 
likely completely hose the upgrade times and make the system extremely slow.

1. Upload ISOs to DataStore
2. Disable IO Throttle on Publisher
3. Mount 8.5(1)SU4 ISO
4. Upgrade Publisher to 8.5(1)SU445 - 60 minutes
5. Switch Version to 8.5(1)SU4 60 minutes (includes switch version process, 
reboot, SELINUX loading, services startup)
6. Patch Publisher with RU COP 5 minutes
7. Shutdown Publisher 10 minutes
8. Modify VM Settings: RAM from 4GB to 8GB
9. Power On Publisher 15 minutes
10. Mount 10.5(1)SU1 ISO
11. Upgrade Publisher to 10.5(1)SU1  45-60 minutes
12. Switch Version to 10.5(1)SU1 60 minutes (includes switch version process, 
reboot, SELINUX loading, services startup)
13. Rerun the CAD Client Configuration Tool (10 minutes)

On Wed, Nov 5, 2014 at 12:36 AM, Anthony Holloway 
avholloway+cisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.com wrote:
Wow.  Are you going MCS to UCS too?  If not, I'm doing that exact upgrade very 
soon and no documentation I have reviewed indicated how long upgrades would 
take, let alone 5 hours.  Right now my plan has a time budget of 3 hours for 
the same, which does not include moving ISOs to the datastore (I like doing 
local upgrades) nor upgrading clients.

Which portion is taking 5 hours?  Could you break it down by task for us?  
E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch Version to 
10.5.

Did you disable IO Throttling first?

Based on my research here are the summary steps to this exact upgrade (sans 
client upgrades):

1. Upload ISOs to DataStore
2. Disable IO Throttle on Publisher
3. Mount 8.5(1)SU4 ISO
4. Upgrade Publisher to 8.5(1)SU4
5. Switch Version to 8.5(1)SU4
6. Patch Publisher with RU COP
7. Shutdown Publisher
8. Modify VM Settings: RAM from 4GB to 8GB
9. Power On Publisher
10. Mount 10.5(1)SU1 ISO
11. Upgrade Publisher to 10.5(1)SU1
12. Switch Version to 10.5(1)SU1

On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) 
jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com wrote:
One UCCX node in ha pair 5 hours doing upgrades...it would be more enjoyable 
watching paint dry...there has got to be a better method in the future for L2 
upgrades than this..


Sent from my Verizon Wireless 4G LTE Smartphone
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Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-05 Thread Anthony Holloway
That's painful to hear.  Is this typical and expected or are you hitting
the worst case scenario?

On Wed Nov 05 2014 at 9:24:33 PM Jason Aarons (AM) 
jason.aar...@dimensiondata.com wrote:

  At 10hours I haven’t gotten to 10.5.1SU1 either…..



 *From:* Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com]
 *Sent:* Wednesday, November 5, 2014 9:55 PM
 *To:* Justin Steinberg
 *Cc:* Jason Aarons (AM); cisco-voip@puck.nether.net
 *Subject:* Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1




 Thanks for taking the time to put some numbers next to these tasks.  It
 looks like this really is a ~5 hour ordeal.



 Jason, care to share a recap of how it went?



 On Wed Nov 05 2014 at 8:08:02 PM Justin Steinberg jsteinb...@gmail.com
 wrote:

  i'll take a stab at time estimates.  that being said, i have heard of
 switch-versions taking much longer or sitting at SELINUX loading for longer
 than the typical 15-20 minutes.



 checking for existing snapshots before doing anything is really important.
   if there are snapshots that someone left on their from the past, it will
 most likely completely hose the upgrade times and make the system extremely
 slow.



 1. Upload ISOs to DataStore

 2. Disable IO Throttle on Publisher

 3. Mount 8.5(1)SU4 ISO

 4. Upgrade Publisher to 8.5(1)SU445 - 60 minutes

 5. Switch Version to 8.5(1)SU4 60 minutes (includes switch version
 process, reboot, SELINUX loading, services startup)

 6. Patch Publisher with RU COP 5 minutes

 7. Shutdown Publisher 10 minutes

 8. Modify VM Settings: RAM from 4GB to 8GB

 9. Power On Publisher 15 minutes

 10. Mount 10.5(1)SU1 ISO

 11. Upgrade Publisher to 10.5(1)SU1  45-60 minutes

 12. Switch Version to 10.5(1)SU1 60 minutes (includes switch version
 process, reboot, SELINUX loading, services startup)

 13. Rerun the CAD Client Configuration Tool (10 minutes)



 On Wed, Nov 5, 2014 at 12:36 AM, Anthony Holloway 
 avholloway+cisco-v...@gmail.com wrote:

 Wow.  Are you going MCS to UCS too?  If not, I'm doing that exact upgrade
 very soon and no documentation I have reviewed indicated how long upgrades
 would take, let alone 5 hours.  Right now my plan has a time budget of 3
 hours for the same, which does not include moving ISOs to the datastore (I
 like doing local upgrades) nor upgrading clients.



 Which portion is taking 5 hours?  Could you break it down by task for us?
 E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch Version
 to 10.5.



 Did you disable IO Throttling first?



 Based on my research here are the summary steps to this exact upgrade
 (sans client upgrades):



 1. Upload ISOs to DataStore

 2. Disable IO Throttle on Publisher

 3. Mount 8.5(1)SU4 ISO

 4. Upgrade Publisher to 8.5(1)SU4

 5. Switch Version to 8.5(1)SU4

 6. Patch Publisher with RU COP

 7. Shutdown Publisher

 8. Modify VM Settings: RAM from 4GB to 8GB

 9. Power On Publisher

 10. Mount 10.5(1)SU1 ISO

 11. Upgrade Publisher to 10.5(1)SU1

 12. Switch Version to 10.5(1)SU1



 On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) 
 jason.aar...@dimensiondata.com wrote:

  One UCCX node in ha pair 5 hours doing upgrades...it would be more
 enjoyable watching paint dry...there has got to be a better method in the
 future for L2 upgrades than this..





 Sent from my Verizon Wireless 4G LTE Smartphone

 ___
 cisco-voip mailing list
 cisco-voip@puck.nether.net
 https://puck.nether.net/mailman/listinfo/cisco-voip


 ___
 cisco-voip mailing list
 cisco-voip@puck.nether.net
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 itevomcid

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Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-05 Thread Anthony Holloway
Dennis,

You're on to something here, however, resources such as time and money are
not always in abundance.  Sometimes, you're asked to do things as quickly
and as cheaply as possible.  And by sometimes, I mean most of the time.

On Wed Nov 05 2014 at 6:55:04 AM Heim, Dennis dennis.h...@wwt.com wrote:

 If you have the resources available (time and/or money), my preference is
 to migrate the environment to an offline environment.  If you have the
 compute resources do it there, or if not some type of Lab a Service (LaaS).
 Maybe use Veeam to migrate virtual machines, if you are already virtual
 (make sure to sure mac addresses to manual prior to copying).



 Then you need to determine what you time frame is.. can you lose a few
 days of: cdr’s, historical reports, etc. Migrating VM’s between environment
 would need to be worked out. However, that allows you to identify any
 issues, develop a realistic timeframe for each aspect of the upgrade
 process. Most importantly, it allows a lot of the work to be done not in
 the middle of the night.



 *Dennis Heim | Collaboration Solutions Architect*

 World Wide Technology, Inc. | +1 314-212-1814

 [image: twitter] https://twitter.com/CollabSensei

 [image: chat][image: Phone] +13142121814[image: video]





 *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf
 Of *Anthony Holloway
 *Sent:* Tuesday, November 04, 2014 11:37 PM
 *To:* Jason Aarons (AM); cisco-voip@puck.nether.net
 *Subject:* Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1



 Wow.  Are you going MCS to UCS too?  If not, I'm doing that exact upgrade
 very soon and no documentation I have reviewed indicated how long upgrades
 would take, let alone 5 hours.  Right now my plan has a time budget of 3
 hours for the same, which does not include moving ISOs to the datastore (I
 like doing local upgrades) nor upgrading clients.



 Which portion is taking 5 hours?  Could you break it down by task for us?
 E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch Version
 to 10.5.



 Did you disable IO Throttling first?



 Based on my research here are the summary steps to this exact upgrade
 (sans client upgrades):



 1. Upload ISOs to DataStore

 2. Disable IO Throttle on Publisher

 3. Mount 8.5(1)SU4 ISO

 4. Upgrade Publisher to 8.5(1)SU4

 5. Switch Version to 8.5(1)SU4

 6. Patch Publisher with RU COP

 7. Shutdown Publisher

 8. Modify VM Settings: RAM from 4GB to 8GB

 9. Power On Publisher

 10. Mount 10.5(1)SU1 ISO

 11. Upgrade Publisher to 10.5(1)SU1

 12. Switch Version to 10.5(1)SU1



 On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) 
 jason.aar...@dimensiondata.com wrote:

 One UCCX node in ha pair 5 hours doing upgrades...it would be more
 enjoyable watching paint dry...there has got to be a better method in the
 future for L2 upgrades than this..





 Sent from my Verizon Wireless 4G LTE Smartphone

 ___
 cisco-voip mailing list
 cisco-voip@puck.nether.net
 https://puck.nether.net/mailman/listinfo/cisco-voip


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Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-05 Thread Jason Aarons (AM)
The funny part is that this is the replicated offline environment.  Once we 
test scripts, databases, etc then production gets migrated ☺

From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com]
Sent: Wednesday, November 5, 2014 10:47 PM
To: Heim, Dennis; Jason Aarons (AM); cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1



Dennis,

You're on to something here, however, resources such as time and money are not 
always in abundance.  Sometimes, you're asked to do things as quickly and as 
cheaply as possible.  And by sometimes, I mean most of the time.
On Wed Nov 05 2014 at 6:55:04 AM Heim, Dennis 
dennis.h...@wwt.commailto:dennis.h...@wwt.com wrote:
If you have the resources available (time and/or money), my preference is to 
migrate the environment to an offline environment.  If you have the compute 
resources do it there, or if not some type of Lab a Service (LaaS). Maybe use 
Veeam to migrate virtual machines, if you are already virtual (make sure to 
sure mac addresses to manual prior to copying).

Then you need to determine what you time frame is.. can you lose a few days of: 
cdr’s, historical reports, etc. Migrating VM’s between environment would need 
to be worked out. However, that allows you to identify any issues, develop a 
realistic timeframe for each aspect of the upgrade process. Most importantly, 
it allows a lot of the work to be done not in the middle of the night.

Dennis Heim | Collaboration Solutions Architect
World Wide Technology, Inc. | +1 314-212-1814
[twitter]https://twitter.com/CollabSensei
[chat][Phone]tel:+13142121814[video]


From: cisco-voip 
[mailto:cisco-voip-boun...@puck.nether.netmailto:cisco-voip-boun...@puck.nether.net]
 On Behalf Of Anthony Holloway
Sent: Tuesday, November 04, 2014 11:37 PM
To: Jason Aarons (AM); 
cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

Wow.  Are you going MCS to UCS too?  If not, I'm doing that exact upgrade very 
soon and no documentation I have reviewed indicated how long upgrades would 
take, let alone 5 hours.  Right now my plan has a time budget of 3 hours for 
the same, which does not include moving ISOs to the datastore (I like doing 
local upgrades) nor upgrading clients.

Which portion is taking 5 hours?  Could you break it down by task for us?  
E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch Version to 
10.5.

Did you disable IO Throttling first?

Based on my research here are the summary steps to this exact upgrade (sans 
client upgrades):

1. Upload ISOs to DataStore
2. Disable IO Throttle on Publisher
3. Mount 8.5(1)SU4 ISO
4. Upgrade Publisher to 8.5(1)SU4
5. Switch Version to 8.5(1)SU4
6. Patch Publisher with RU COP
7. Shutdown Publisher
8. Modify VM Settings: RAM from 4GB to 8GB
9. Power On Publisher
10. Mount 10.5(1)SU1 ISO
11. Upgrade Publisher to 10.5(1)SU1
12. Switch Version to 10.5(1)SU1

On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) 
jason.aar...@dimensiondata.commailto:jason.aar...@dimensiondata.com wrote:
One UCCX node in ha pair 5 hours doing upgrades...it would be more enjoyable 
watching paint dry...there has got to be a better method in the future for L2 
upgrades than this..


Sent from my Verizon Wireless 4G LTE Smartphone
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Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

2014-11-04 Thread Anthony Holloway
Wow.  Are you going MCS to UCS too?  If not, I'm doing that exact upgrade
very soon and no documentation I have reviewed indicated how long upgrades
would take, let alone 5 hours.  Right now my plan has a time budget of 3
hours for the same, which does not include moving ISOs to the datastore (I
like doing local upgrades) nor upgrading clients.

Which portion is taking 5 hours?  Could you break it down by task for us?
E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch Version
to 10.5.

Did you disable IO Throttling first?

Based on my research here are the summary steps to this exact upgrade (sans
client upgrades):

1. Upload ISOs to DataStore
2. Disable IO Throttle on Publisher
3. Mount 8.5(1)SU4 ISO
4. Upgrade Publisher to 8.5(1)SU4
5. Switch Version to 8.5(1)SU4
6. Patch Publisher with RU COP
7. Shutdown Publisher
8. Modify VM Settings: RAM from 4GB to 8GB
9. Power On Publisher
10. Mount 10.5(1)SU1 ISO
11. Upgrade Publisher to 10.5(1)SU1
12. Switch Version to 10.5(1)SU1

On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) 
jason.aar...@dimensiondata.com wrote:

  One UCCX node in ha pair 5 hours doing upgrades...it would be more
 enjoyable watching paint dry...there has got to be a better method in the
 future for L2 upgrades than this..


  Sent from my Verizon Wireless 4G LTE Smartphone
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 cisco-voip@puck.nether.net
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