Re: [cisco-voip] Help with Test Calls

[Benjamin Kenneally]

I placed a test call from a T-mobile phone and received no ringback, but
did get an auto-attendant answer after 6 seconds.

On Mon, Feb 24, 2020 at 8:49 AM Natambu Obleton 
wrote:

> T1
>
>
>
> --
>
>
>
> Natambu Obleton
>
> CISSP #370414 CCIE #38491 R+Security
>
> Director of Network Engineering and Operations
>
> FastTrack Communications, Inc.
>
> 970.828.1009
>
>
>
> *From:* Kent Roberts 
> *Sent:* Monday, February 24, 2020 9:36 AM
> *To:* Natambu Obleton 
> *Cc:* cisco-voip@puck.nether.net
> *Subject:* Re: [cisco-voip] Help with Test Calls
>
>
>
> What is your handoff.   SIP or T1? I would go for T1 with SS7, but I
> have seen carriers do crazy things now pushing their customers to where
> they want them to go…..   and I learned to just ask….
>
>
>
> On Feb 23, 2020, at 9:47 PM, Natambu Obleton 
> wrote:
>
>
>
> Hey group,
>
>
>
> I am a member of this list because we do operate a CUCM cluster and
> apologize for misusing this list for a non-cisco related issue.
>
>
>
> I need help troubleshooting an incoming calling issue. I run an SS7
> connected Metaswitch in Colorado, USA and am having issues with incoming
> calls from USA based mobile phones. We did call trap with Centurylink, our
> tandem provider, and problem calls are not reaching them. They recommended
> having the callers open tickets with their local providers.  This hasn’t
> resulted in any success with getting a carrier to address this issue. This
> started on Thursday, 2/20/2020, and we have been unable to reproduce it
> with our local phones and have been relying on other callers to open the
> tickets.
>
>
>
> I would appreciate the USA based members of this could try to call my auto
> attendant at 970-247-3366. If you are unable to reach the recording, could
> you please open a ticket with your local carrier? Our customers are
> reporting ring-no-answer on these calls that never hit my switch.
>
>
>
> Thank you for your time.
>
>
>
> --
>
>
>
> Natambu Obleton
>
> CISSP #370414 CCIE #38491 R+Security
>
> Director of Network Engineering and Operations
>
> FastTrack Communications, Inc.
>
> 970.247.3366
>
>
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>


-- 
Benjamin Kenneally
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Help with Test Calls

[Natambu Obleton]

T1

--

Natambu Obleton
CISSP #370414 CCIE #38491 R+Security
Director of Network Engineering and Operations
FastTrack Communications, Inc.
970.828.1009

From: Kent Roberts 
Sent: Monday, February 24, 2020 9:36 AM
To: Natambu Obleton 
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Help with Test Calls

What is your handoff.   SIP or T1? I would go for T1 with SS7, but I have 
seen carriers do crazy things now pushing their customers to where they want 
them to go…..   and I learned to just ask….


On Feb 23, 2020, at 9:47 PM, Natambu Obleton 
mailto:noble...@fasttrackcomm.net>> wrote:

Hey group,

I am a member of this list because we do operate a CUCM cluster and apologize 
for misusing this list for a non-cisco related issue.

I need help troubleshooting an incoming calling issue. I run an SS7 connected 
Metaswitch in Colorado, USA and am having issues with incoming calls from USA 
based mobile phones. We did call trap with Centurylink, our tandem provider, 
and problem calls are not reaching them. They recommended having the callers 
open tickets with their local providers.  This hasn’t resulted in any success 
with getting a carrier to address this issue. This started on Thursday, 
2/20/2020, and we have been unable to reproduce it with our local phones and 
have been relying on other callers to open the tickets.

I would appreciate the USA based members of this could try to call my auto 
attendant at 970-247-3366. If you are unable to reach the recording, could you 
please open a ticket with your local carrier? Our customers are reporting 
ring-no-answer on these calls that never hit my switch.

Thank you for your time.

--

Natambu Obleton
CISSP #370414 CCIE #38491 R+Security
Director of Network Engineering and Operations
FastTrack Communications, Inc.
970.247.3366

___
cisco-voip mailing list
cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip

___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Help with Test Calls

[Kent Roberts]

What is your handoff.   SIP or T1? I would go for T1 with SS7, but I have 
seen carriers do crazy things now pushing their customers to where they want 
them to go…..   and I learned to just ask….

> On Feb 23, 2020, at 9:47 PM, Natambu Obleton  
> wrote:
> 
> Hey group,
>  
> I am a member of this list because we do operate a CUCM cluster and apologize 
> for misusing this list for a non-cisco related issue.
>  
> I need help troubleshooting an incoming calling issue. I run an SS7 connected 
> Metaswitch in Colorado, USA and am having issues with incoming calls from USA 
> based mobile phones. We did call trap with Centurylink, our tandem provider, 
> and problem calls are not reaching them. They recommended having the callers 
> open tickets with their local providers.  This hasn’t resulted in any success 
> with getting a carrier to address this issue. This started on Thursday, 
> 2/20/2020, and we have been unable to reproduce it with our local phones and 
> have been relying on other callers to open the tickets.
>  
> I would appreciate the USA based members of this could try to call my auto 
> attendant at 970-247-3366. If you are unable to reach the recording, could 
> you please open a ticket with your local carrier? Our customers are reporting 
> ring-no-answer on these calls that never hit my switch.
>  
> Thank you for your time.
>  
> --
>  
> Natambu Obleton
> CISSP #370414 CCIE #38491 R+Security
> Director of Network Engineering and Operations
> FastTrack Communications, Inc.
> 970.247.3366
>  
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net 
> https://puck.nether.net/mailman/listinfo/cisco-voip 
> 
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Help with Test Calls

[Anthony Holloway]

I called just now (~8:55am us central time) from a twilio sip trunk and
from a t-mobile cell (technically google fi) and neither worked.  I was
getting a very strange ringback pattern for nearly a minute or more, and
then fast busy on both.

On Mon, Feb 24, 2020 at 1:52 AM Ryan Huff  wrote:

> Yeah, sounds like you may have the problem sorted/known, and if it truly
> is that other carrier’s have an offending/stale route that need updated...
> its a pain cause sometimes the issue isn’t always with the LEC, it can
> be upstream to the LEC too.
>
> Having users open tickets with their carrier’s is really the only way..
> and it can be a grueling, support ticket generating nightmare cause there
> is really nothing you can do until the call is on your upstream provider’s
> network.
>
> I called from a Verizon Mobile (Atlanta Metro/GA) just a few moments ago
> and got a “Thank You for calling FastTrack Communications” prompt.
>
> Thanks,
>
> Ryan
>
> On Feb 23, 2020, at 23:47, Natambu Obleton 
> wrote:
>
> 
>
> Hey group,
>
>
>
> I am a member of this list because we do operate a CUCM cluster and
> apologize for misusing this list for a non-cisco related issue.
>
>
>
> I need help troubleshooting an incoming calling issue. I run an SS7
> connected Metaswitch in Colorado, USA and am having issues with incoming
> calls from USA based mobile phones. We did call trap with Centurylink, our
> tandem provider, and problem calls are not reaching them. They recommended
> having the callers open tickets with their local providers.  This hasn’t
> resulted in any success with getting a carrier to address this issue. This
> started on Thursday, 2/20/2020, and we have been unable to reproduce it
> with our local phones and have been relying on other callers to open the
> tickets.
>
>
>
> I would appreciate the USA based members of this could try to call my auto
> attendant at 970-247-3366. If you are unable to reach the recording, could
> you please open a ticket with your local carrier? Our customers are
> reporting ring-no-answer on these calls that never hit my switch.
>
>
>
> Thank you for your time.
>
>
>
> --
>
>
>
> Natambu Obleton
>
> CISSP #370414 CCIE #38491 R+Security
>
> Director of Network Engineering and Operations
>
> FastTrack Communications, Inc.
>
> 970.247.3366
>
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
>
> https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voipdata=02%7C01%7C%7C8463a77dac2c4f8c003608d7b8e4b75f%7C84df9e7fe9f640afb435%7C1%7C0%7C637181164773376164sdata=wQY%2Fzl5IB6FxwEV%2FOp15n6%2B4RDfZePgurEfN88Rkang%3Dreserved=0
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Help with Test Calls

[Ryan Huff]

Yeah, sounds like you may have the problem sorted/known, and if it truly is 
that other carrier’s have an offending/stale route that need updated... its a 
pain cause sometimes the issue isn’t always with the LEC, it can be 
upstream to the LEC too.

Having users open tickets with their carrier’s is really the only way.. and it 
can be a grueling, support ticket generating nightmare cause there is really 
nothing you can do until the call is on your upstream provider’s network.

I called from a Verizon Mobile (Atlanta Metro/GA) just a few moments ago and 
got a “Thank You for calling FastTrack Communications” prompt.

Thanks,

Ryan

On Feb 23, 2020, at 23:47, Natambu Obleton  wrote:


Hey group,

I am a member of this list because we do operate a CUCM cluster and apologize 
for misusing this list for a non-cisco related issue.

I need help troubleshooting an incoming calling issue. I run an SS7 connected 
Metaswitch in Colorado, USA and am having issues with incoming calls from USA 
based mobile phones. We did call trap with Centurylink, our tandem provider, 
and problem calls are not reaching them. They recommended having the callers 
open tickets with their local providers.  This hasn’t resulted in any success 
with getting a carrier to address this issue. This started on Thursday, 
2/20/2020, and we have been unable to reproduce it with our local phones and 
have been relying on other callers to open the tickets.

I would appreciate the USA based members of this could try to call my auto 
attendant at 970-247-3366. If you are unable to reach the recording, could you 
please open a ticket with your local carrier? Our customers are reporting 
ring-no-answer on these calls that never hit my switch.

Thank you for your time.

--

Natambu Obleton
CISSP #370414 CCIE #38491 R+Security
Director of Network Engineering and Operations
FastTrack Communications, Inc.
970.247.3366

___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voipdata=02%7C01%7C%7C8463a77dac2c4f8c003608d7b8e4b75f%7C84df9e7fe9f640afb435%7C1%7C0%7C637181164773376164sdata=wQY%2Fzl5IB6FxwEV%2FOp15n6%2B4RDfZePgurEfN88Rkang%3Dreserved=0
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] HELP

[Anthony Holloway]

Were they as ready to help as we were?  Can we join that mailing list too?
Does peanut butter and jelly in the same jar make sense?

On Thu, Nov 1, 2018 at 12:43 PM Fry, John  wrote:

> Sent the help request to the wrong mailing list. 
>
> -Original Message-
> From: Gary Parker [mailto:g.j.par...@lboro.ac.uk]
> Sent: Thursday, November 01, 2018 9:33 AM
> To: Fry, John 
> Cc: Cisco VOIP 
> Subject: [External] Re: [cisco-voip] HELP
>
> I need somebody…
>
> Gary
>
> > On 1 Nov 2018, at 13:27, Fry, John  wrote:
> >
> > help
> >
> >
> >
> > State of Illinois - CONFIDENTIALITY NOTICE: The information contained in
> this communication is confidential, may be attorney-client privileged or
> attorney work product, may constitute inside information or internal
> deliberative staff communication, and is intended only for the use of the
> addressee. Unauthorized use, disclosure or copying of this communication or
> any part thereof is strictly prohibited and may be unlawful. If you have
> received this communication in error, please notify the sender immediately
> by return e-mail and destroy this communication and all copies thereof,
> including all attachments. Receipt by an unintended recipient does not
> waive attorney-client privilege, attorney work product privilege, or any
> other exemption from disclosure.
> >
> > ___
> > cisco-voip mailing list
> > cisco-voip@puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] HELP

[Fry, John]

Sent the help request to the wrong mailing list. 

-Original Message-
From: Gary Parker [mailto:g.j.par...@lboro.ac.uk] 
Sent: Thursday, November 01, 2018 9:33 AM
To: Fry, John 
Cc: Cisco VOIP 
Subject: [External] Re: [cisco-voip] HELP

I need somebody…

Gary

> On 1 Nov 2018, at 13:27, Fry, John  wrote:
> 
> help
>  
> 
> 
> State of Illinois - CONFIDENTIALITY NOTICE: The information contained in this 
> communication is confidential, may be attorney-client privileged or attorney 
> work product, may constitute inside information or internal deliberative 
> staff communication, and is intended only for the use of the addressee. 
> Unauthorized use, disclosure or copying of this communication or any part 
> thereof is strictly prohibited and may be unlawful. If you have received this 
> communication in error, please notify the sender immediately by return e-mail 
> and destroy this communication and all copies thereof, including all 
> attachments. Receipt by an unintended recipient does not waive 
> attorney-client privilege, attorney work product privilege, or any other 
> exemption from disclosure. 
> 
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip

___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] HELP

[Ed Leatherman]

On Thu, Nov 1, 2018 at 11:03 AM Anthony Holloway <
avholloway+cisco-v...@gmail.com> wrote:

> And my axe!
>
> On Thu, Nov 1, 2018 at 8:37 AM Ryan Huff  wrote:
>
>> In general? Or with something specific? Aside from Cisco Voice, I’m a
>> pretty good carpenter and a decent auto mechanic.
>>
>> Sent from my iPhone
>>
>> On Nov 1, 2018, at 09:28, Fry, John  wrote:
>>
>> help
>>
>>
>>
>>
>> State of Illinois - CONFIDENTIALITY NOTICE: The information contained in
>> this communication is confidential, may be attorney-client privileged or
>> attorney work product, may constitute inside information or internal
>> deliberative staff communication, and is intended only for the use of the
>> addressee. Unauthorized use, disclosure or copying of this communication or
>> any part thereof is strictly prohibited and may be unlawful. If you have
>> received this communication in error, please notify the sender immediately
>> by return e-mail and destroy this communication and all copies thereof,
>> including all attachments. Receipt by an unintended recipient does not
>> waive attorney-client privilege, attorney work product privilege, or any
>> other exemption from disclosure.
>>
>> ___
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>>
>> https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voipdata=02%7C01%7C%7C57316feacdef43d550a108d63ffddc40%7C84df9e7fe9f640afb435%7C1%7C0%7C636766756879501818sdata=5cno5Xbb84KJGmeHHCyaplEtFRdpNj6xrVM%2FXiENBSc%3Dreserved=0
>>
>> ___
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>


-- 
Ed Leatherman
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] HELP

[Anthony Holloway]

And my axe!

On Thu, Nov 1, 2018 at 8:37 AM Ryan Huff  wrote:

> In general? Or with something specific? Aside from Cisco Voice, I’m a
> pretty good carpenter and a decent auto mechanic.
>
> Sent from my iPhone
>
> On Nov 1, 2018, at 09:28, Fry, John  wrote:
>
> help
>
>
>
>
> State of Illinois - CONFIDENTIALITY NOTICE: The information contained in
> this communication is confidential, may be attorney-client privileged or
> attorney work product, may constitute inside information or internal
> deliberative staff communication, and is intended only for the use of the
> addressee. Unauthorized use, disclosure or copying of this communication or
> any part thereof is strictly prohibited and may be unlawful. If you have
> received this communication in error, please notify the sender immediately
> by return e-mail and destroy this communication and all copies thereof,
> including all attachments. Receipt by an unintended recipient does not
> waive attorney-client privilege, attorney work product privilege, or any
> other exemption from disclosure.
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
>
> https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voipdata=02%7C01%7C%7C57316feacdef43d550a108d63ffddc40%7C84df9e7fe9f640afb435%7C1%7C0%7C636766756879501818sdata=5cno5Xbb84KJGmeHHCyaplEtFRdpNj6xrVM%2FXiENBSc%3Dreserved=0
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] HELP

[Bill Talley]

Everybody needs somebody...


Sent from an iOS device with very tiny touchscreen input keys.  Please excude 
my typtos.

> On Nov 1, 2018, at 9:33 AM, Gary Parker  wrote:
> 
> I need somebody…
> 
> Gary
> 
>> On 1 Nov 2018, at 13:27, Fry, John  wrote:
>> 
>> help
>> 
>> 
>> 
>> State of Illinois - CONFIDENTIALITY NOTICE: The information contained in 
>> this communication is confidential, may be attorney-client privileged or 
>> attorney work product, may constitute inside information or internal 
>> deliberative staff communication, and is intended only for the use of the 
>> addressee. Unauthorized use, disclosure or copying of this communication or 
>> any part thereof is strictly prohibited and may be unlawful. If you have 
>> received this communication in error, please notify the sender immediately 
>> by return e-mail and destroy this communication and all copies thereof, 
>> including all attachments. Receipt by an unintended recipient does not waive 
>> attorney-client privilege, attorney work product privilege, or any other 
>> exemption from disclosure. 
>> 
>> ___
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
> 
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] HELP

[Gary Parker]

I need somebody…

Gary

> On 1 Nov 2018, at 13:27, Fry, John  wrote:
> 
> help
>  
> 
> 
> State of Illinois - CONFIDENTIALITY NOTICE: The information contained in this 
> communication is confidential, may be attorney-client privileged or attorney 
> work product, may constitute inside information or internal deliberative 
> staff communication, and is intended only for the use of the addressee. 
> Unauthorized use, disclosure or copying of this communication or any part 
> thereof is strictly prohibited and may be unlawful. If you have received this 
> communication in error, please notify the sender immediately by return e-mail 
> and destroy this communication and all copies thereof, including all 
> attachments. Receipt by an unintended recipient does not waive 
> attorney-client privilege, attorney work product privilege, or any other 
> exemption from disclosure. 
> 
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip

___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] HELP

[Ryan Huff]

In general? Or with something specific? Aside from Cisco Voice, I’m a pretty 
good carpenter and a decent auto mechanic.

Sent from my iPhone

On Nov 1, 2018, at 09:28, Fry, John 
mailto:john@illinois.gov>> wrote:

help



State of Illinois - CONFIDENTIALITY NOTICE: The information contained in this 
communication is confidential, may be attorney-client privileged or attorney 
work product, may constitute inside information or internal deliberative staff 
communication, and is intended only for the use of the addressee. Unauthorized 
use, disclosure or copying of this communication or any part thereof is 
strictly prohibited and may be unlawful. If you have received this 
communication in error, please notify the sender immediately by return e-mail 
and destroy this communication and all copies thereof, including all 
attachments. Receipt by an unintended recipient does not waive attorney-client 
privilege, attorney work product privilege, or any other exemption from 
disclosure.

___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voipdata=02%7C01%7C%7C57316feacdef43d550a108d63ffddc40%7C84df9e7fe9f640afb435%7C1%7C0%7C636766756879501818sdata=5cno5Xbb84KJGmeHHCyaplEtFRdpNj6xrVM%2FXiENBSc%3Dreserved=0
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Help need about Cisco IP Phone 7931

[Matt Taber (mtaber)]

Hi Leonard,

The 7931 IP Phone Administration Guide provides a good overview of initial 
configuration steps:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7931g/6_1/english/administration/guide/7931admin/7931set.html#wp1188195


Regards,

Matt

On Apr 2, 2016, at 12:22 PM, PATSON & CO TRADING COMPANY SRLS 
> wrote:

Hi,
I have an Cisco IP Phone 7931. I want to configure it but I don’t know where to 
start. Can someone help me please?
Many thanks





   LEONARD PATU
   Sales Manager

   PATRADECOM SRLS
   P.IVA : IT 03492361203



   Viale Masini 12/14



   40126 Bologna (BO) Italy



   Tel. +390510910450



   @: i...@patradecom.com



   www.techgostore.it



    
 
 



___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Help on script UCCX

[Anthony Holloway]

Hi Sean,

What exactly is not working?  Is it doing anything correctly?

Is this number, 94433534462, outside your organization?  The leading 9
would lead me to think that it is.  Because, before you can troubleshoot
the script, you will have to validate your dial plan design, to see if the
CTI port can even make the outbound call.  This will be a combination of
your PT/CSS/LRG/REG/etc. configuration in CUCM.

Also, in order for UCCX to try and ring one number first, and then pull the
call back and ring another, you both: A) cannot have the first call out to
the other number actually answer, B) Need to use the Call Consult Transfer
step to set a time limit on how long it will ring before you consider it
"not answered" so you can send it to VM 8039.  This can be tricky, but is
doable.

I opened your script and there is a lot of fluff in there for just the few
simple items you asked for.  If you're not married to this script, you
could probably create a new one from scratch with less hassle and a better
understanding of what's going on.

Try this frame work out (you don't need to create any variables for this to
work):

*NOTE: Two quick things: 1) I use End steps in the transfers that fail so
the lady will say "I'm sorry, we are currently experiencing system
problems..." for me, 2) The steps which end in colons (:) are labels.

Start
/* Answer the call */
Accept (--Triggering Contact--)
/* Play the greeting */
Play Prompt (--Triggering Contact--, P[greeting.wav])
/* Check day of week and time of day */
Day of Week
  Weekdays (Mon - Fri)
Time of Day
  Open Hours (9:00am to 5:00pm)
Goto SelectResource
  Call Coverage Period (5:00pm to 7:00pm)
Goto CallCoverage
  The Rest
Goto TakeAMessage
  Weekends (Say & Sun)
Goto CallForward
SelectResource:
/* Go to Queue */
Select Resource (--Triggering Contact-- from "BandP_CSQ")
  Connected
/* Successfully transferred to Agent, End Script */
End
  Queued
/* No Agents currently available, play music */
Call Hold (--Triggering Contact--)
Delay 30 sec
Call Unhold (--Triggering Contact--)
/* Caller has queued for 30 seconds, forward to 94433534462 */
Goto CallCoverage
CallCoverage:
/* Tweak the timeout value on this step, and leave the output digits blank
*/
Call Consult Transfer (--Triggering Contact-- to "94433534462")
  Successful
/* The call connected within the time limit, end the script */
Set Contact Info (--Triggering Contact--, handled)
End
  Busy
End
  Invalid
End
  Timeout
/* The timer expired, send to voicemail */
Goto TakeAMessage
  Unsuccessful
End
TakeAMessage:
/* Change 2500 to your VM pilot, and set the Called Address to "8039" */
Call Redirect (--Triggering Contact-- to "2500")
  Successful
Set Contact Info (--Triggering Contact--, handled)
End
  Busy
End
  Invalid
End
  Unsuccessful
End
End

On Fri, Sep 11, 2015 at 12:54 PM Sean Knight via cisco-voip <
cisco-voip@puck.nether.net> wrote:

> Hello all,  I just want this script to allow a call, hear the greeting, go
> to queue, hold music  for 30 seconds and then forward to the other number
> (94433534462).   And be open from 9 – 5  M- F and go to the other number
> after 5 to 7 and then go to the voicemail number (8039) after.  It doesn’t
> seem to work right.  Any ideas?
>
>
>
> Thank you
>
>
>
> Sean Knight
> Network and Telecommunications Administrator
> s...@pubsvs.com • 410-864-1805 • 702 Cathedral Street, Baltimore, MD 21201
>
>  
> [image: imagee595ff.JPG]
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] HELP

[Eteng Okoi]

Dear Support,

Good day Sirs.

Please I need your help.

Please kindly send me firmware for cisco ip phone 7902G.
PRECISELY, THE TERM02
Thanks alot.

On Tue, Nov 18, 2014 at 3:53 AM, Erick Bergquist erick...@gmail.com wrote:

 I'm guessing the router is on IOS 12.4(24)T3 maybe?12.4(24)T2 has
 24.3.2 and 12.4(24)T4 has 24.3.4.

 If everything was working fine, reboot the router. Maybe you're facing
 a bug in that IOS version or DSP firmware.
  Did you maybe have a custom dsp image on the router flash (guido.dsp,
 etc)?

 I don't have 12.4(24)T3 in my IOS-DSPfirmware matrix / notes yea,
 I started keeping my own spreadsheet of this a long time ago when I
 dealt with DSP issues a lot in the late 90s/early 2000s. I don't think
 cisco has a doc yet.


 On Mon, Nov 17, 2014 at 9:36 AM, Ryan Huff ryanh...@outlook.com wrote:
  Well, you can't make calls because there are no resources available to
  negotiate the call, that much is clear.
 
  I assume this issue came about after you upgraded the IOS on the router?
  What platform do you have and what code are you currently running?
 
  The firmware for the DSP is in the IOS code itself. As long as you're on
  supported code for the platform, activate the DSP Farm and then reboot
 the
  router. This should resolve the issue.
 
  Thanks,
 
  Ryan Huff
  CCIE Collaboration (Written), CCNP Voice, CCNA Voice
  CCNA R/S, CCNA Wireless
  UCCX Specialist
 
  
  Date: Mon, 17 Nov 2014 13:42:03 +0100
  From: eteng.o...@unicem.com.ng
  To: cisco-voip@puck.nether.net
  Subject: [cisco-voip] HELP
 
 
  HELP,
  I CAN'T CALL OUT ON E1 AND FXO. SEE MESSAGE ON THE ROUTER.
 
  voice-card 0
   ! Warning! DSPs 5 in slot 0 are using non-default firmware from device
  flash:
   ! This is not recommended, the IOS default version is 24.3.3
 
 
 
 
  If you are not the intended recipient and have received this e-mail in
  error, please delete it immediately from your system and notify the
 sender
  by e-mail or telephone. Be notified that you are not to copy, distribute
 or
  disclose this e-mail or any of its contents to any other party and any
 such
  action may be unlawful.
  ___ cisco-voip mailing list
  cisco-voip@puck.nether.net
  https://puck.nether.net/mailman/listinfo/cisco-voip
 
  ___
  cisco-voip mailing list
  cisco-voip@puck.nether.net
  https://puck.nether.net/mailman/listinfo/cisco-voip
 




-- 
Eteng Okoi
Network Engineer
Cell: 234(703)4153530 Ext:2601
E-mail: eteng.o...@unicem.com.ng
Website: www.unicem.com.ng

-- 
If you are not the intended recipient and have received this e-mail in 
error, please delete it immediately from your system and notify the sender 
by e-mail or telephone. Be notified that you are not to copy, distribute or 
disclose this e-mail or any of its contents to any other party and any such 
action may be unlawful.
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] HELP

[Ryan Huff]

Well, you can't make calls because there are no resources available to 
negotiate the call, that much is clear. 

I
 assume this issue came about after you upgraded the IOS on the router? 
What platform do you have and what code are you currently running?

The
 firmware for the DSP is in the IOS code itself. As long as you're on 
supported code for the platform, activate the DSP Farm and then reboot 
the router. This should resolve the issue.

Thanks,

Ryan Huff
CCIE Collaboration (Written), CCNP Voice, CCNA Voice
CCNA R/S, CCNA Wireless
UCCX Specialist

Date: Mon, 17 Nov 2014 13:42:03 +0100
From: eteng.o...@unicem.com.ng
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] HELP

HELP,I CAN'T CALL OUT ON E1 AND FXO. SEE MESSAGE ON THE ROUTER.
voice-card 0 ! Warning! DSPs 5 in slot 0 are using non-default firmware from 
device flash: ! This is not recommended, the IOS default version is 24.3.3







If you are not the intended recipient and have received this e-mail in error, 
please delete it immediately from your system and notify the sender by e-mail 
or telephone. Be notified that you are not to copy, distribute or disclose this 
e-mail or any of its contents to any other party and any such action may be 
unlawful.
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip 
  ___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] HELP

[Erick Bergquist]

I'm guessing the router is on IOS 12.4(24)T3 maybe?12.4(24)T2 has
24.3.2 and 12.4(24)T4 has 24.3.4.

If everything was working fine, reboot the router. Maybe you're facing
a bug in that IOS version or DSP firmware.
 Did you maybe have a custom dsp image on the router flash (guido.dsp, etc)?

I don't have 12.4(24)T3 in my IOS-DSPfirmware matrix / notes yea,
I started keeping my own spreadsheet of this a long time ago when I
dealt with DSP issues a lot in the late 90s/early 2000s. I don't think
cisco has a doc yet.


On Mon, Nov 17, 2014 at 9:36 AM, Ryan Huff ryanh...@outlook.com wrote:
 Well, you can't make calls because there are no resources available to
 negotiate the call, that much is clear.

 I assume this issue came about after you upgraded the IOS on the router?
 What platform do you have and what code are you currently running?

 The firmware for the DSP is in the IOS code itself. As long as you're on
 supported code for the platform, activate the DSP Farm and then reboot the
 router. This should resolve the issue.

 Thanks,

 Ryan Huff
 CCIE Collaboration (Written), CCNP Voice, CCNA Voice
 CCNA R/S, CCNA Wireless
 UCCX Specialist

 
 Date: Mon, 17 Nov 2014 13:42:03 +0100
 From: eteng.o...@unicem.com.ng
 To: cisco-voip@puck.nether.net
 Subject: [cisco-voip] HELP


 HELP,
 I CAN'T CALL OUT ON E1 AND FXO. SEE MESSAGE ON THE ROUTER.

 voice-card 0
  ! Warning! DSPs 5 in slot 0 are using non-default firmware from device
 flash:
  ! This is not recommended, the IOS default version is 24.3.3




 If you are not the intended recipient and have received this e-mail in
 error, please delete it immediately from your system and notify the sender
 by e-mail or telephone. Be notified that you are not to copy, distribute or
 disclose this e-mail or any of its contents to any other party and any such
 action may be unlawful.
 ___ cisco-voip mailing list
 cisco-voip@puck.nether.net
 https://puck.nether.net/mailman/listinfo/cisco-voip

 ___
 cisco-voip mailing list
 cisco-voip@puck.nether.net
 https://puck.nether.net/mailman/listinfo/cisco-voip

___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Help with Cisco IP Phone Services SDK 7.1 Win Server 2012

[Matthew Loraditch]

If you had to add Mime Types for .asp, etc, you probably don't all the proper 
IIS components needed. I've never used the SDK but there are lots of optional 
IIS items needed from the roles/features wizard that aren't there by default. I 
would start there and check things involving ASP and ASP.net. If there are 
dependencies it will tell you and add them.


Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitterhttp://twitter.com/heliontech  |  
Facebookhttp://www.facebook.com/#!/pages/Helion/252157915296  | 
Websitehttp://www.heliontechnologies.com/  |  Email 
Supportmailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request
Support Phone. 410.252.8830


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ruben 
Trujillo
Sent: Friday, July 11, 2014 4:40 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Help with Cisco IP Phone Services SDK 7.1  Win Server 
2012

Hello,

I'm migrating from a Windows Server 2003 to Windows Server 2012 box and I'm 
unable to get IP phone services included with the SDK to work.  I've migrated 
all the files over and activate IIS but when I point my IP Phone Services 
service to the new server I'm no longer able to see the various options after I 
select IP Phone Services on my phone.  When I navigate a browser to 
http://x.x.x.x/CiscoIPServices/servicesmain.asp  for the new server I don't get 
the usual XML output.  I'm figuring that I have to change something in IIS on 
the new server but I don't know what.  Please note that I did add MIME types 
for .asp, .aspx and .jsp.  Do I need handler mappings as well?  Any clues would 
be appreciated.

Thanks,
Ruben

[cid:image001.png@01CF9092.15D02060]

Ruben Trujillo
Telecom Engineer
Adobe

408.536.6006 (tel)
415.407.1646 (cell)
rub...@adobe.commailto:rub...@adobe.com

345 Park Ave
San Jose, CA, 95110
www.adobe.comhttp://www.adobe.com






___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] Help needed to setup CCX, Presence Unity.

[James Buchanan]

Dear Ravi,

Do you have Cisco CCO access? If so, the documents you need for each
product can be found there.

Thanks,

James


On Wed, Jun 18, 2014 at 9:55 AM, Ravi Mahalingam mrav...@gmail.com wrote:

 Dear All

 Good Day,

 we have recently migrated CUCM from 8.x to 10.x on BE6K.

 Now I need to setup the following in cluster: Kindly seeking your help

 To install IM  Presence 10.x and Integrate with CUCM
 To install Unity and integrate with CUCM  exchange 2013
 To install CCX 10.x

 I kindly request you to send me documents for the above.

 Thanks for your help.

 Regards
 Ravi
 ___
 cisco-voip mailing list
 cisco-voip@puck.nether.net
 https://puck.nether.net/mailman/listinfo/cisco-voip

___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip