Re: [cisco-voip] OT: 911 App for mobile phones...
That's ok, the rest of us scrolled down now to see... the benefits of working from home :) On Mon, Mar 30, 2015 at 1:54 PM, Lelio Fulgenzi le...@uoguelph.ca wrote: omg. my apologies. i just noticed that the page scrolls into other stories. --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 -- *From: *Rob Dawson rdaw...@force3.com *To: *Lelio Fulgenzi le...@uoguelph.ca, cisco-voip@puck.nether.net *Sent: *Monday, March 30, 2015 3:51:26 PM *Subject: *RE: [cisco-voip] OT: 911 App for mobile phones... Just an FYI, there may be some NSFW content on that page . . . thankfully no one from HR was walking by when I scrolled down and saw the breateses J Rob *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf Of *Lelio Fulgenzi *Sent:* Monday, March 30, 2015 3:12 PM *To:* cisco-voip@puck.nether.net *Subject:* [cisco-voip] OT: 911 App for mobile phones... Interesting. http://mic.com/articles/114046/you-probably-didn-t-know-calling-911-is-a-problem-but-it-is-these-guys-are-fixing-it --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Sip design question
Please correct me if I'm wrong, but I thought cube-ha was missing from the code on these? same as the ASR's since they are all running ios-xe. I have not tested it myself, just doing a lot of reading in preparation of deploying these. On Mon, Mar 30, 2015 at 6:29 AM, Ryan Huff ryanh...@outlook.com wrote: I have a pair of cubes on 4000 series ISRs. I want to do cube-ha on the ccm facing side and the itsp facing side. 1.) Am I better off just doing HSRP on both sides (which is 70% of cube-ha anyway) or is it practical to do the connected call failover portion? 2.) If I include the connected call failover, which side would I do that one, 1 or both (ccm facing side or itsp facing side)? Thanks, Ryan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] UCCX and CUIC
Hi Anthony, Yes, the CSQID is referenced in a few places including the references in CUIC: [cid:1A095B7C-5BE8-47D5-B684-8087F787DDD5] But, since this is a system just upgraded I assume there wouldn’t be much places to reference in the CUIC data too and the script has minimal references, some like you mentioned. Some wallboards query via CSQ-ID too, so that is a thing to keep in mind. Michele should be able to review the configurations and then make the change. But yeah, thanks for bringing that up – I just assumed it would be considered, but the CSQID will change. So if you have references to this, please take an alternate route. Regards, Abhiram Kramadhati Technical Solutions Manager, CBABU CCIE Voice # 40065 From: Anthony Holloway avholloway+cisco-v...@gmail.commailto:avholloway+cisco-v...@gmail.com Date: Wednesday, 1 April 2015 2:27 pm To: akramadh akram...@cisco.commailto:akram...@cisco.com, Michele Russo (AM) michele.ru...@dimensiondata.commailto:michele.ru...@dimensiondata.com, cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] UCCX and CUIC Doesn't the Create CSQ Prompt step require the CSQ ID and not the Name? Then that begs the question: what else references the CSQ ID; scripting or otherwise? https://supportforums.cisco.com/discussion/9719781/unable-create-csq-prompt-ipcc-express-40 On Tue, Mar 31, 2015 at 6:57 PM Abhiram Kramadhati (akramadh) akram...@cisco.commailto:akram...@cisco.com wrote: Hi Michele, There is most likely a corrupted object in the memory and you can see an exception in the logs when the statistics are reset for these queues. The easiest way around is to delete and recreate these CSQs. If you keep the same name (same case too), it won’t affect any of your scripts. Regards, Abhiram Kramadhati Technical Solutions Manager, CBABU, Cisco Systems CCIE Voice # 40065 From: Michele Russo (AM) michele.ru...@dimensiondata.commailto:michele.ru...@dimensiondata.com Date: Wednesday, 1 April 2015 3:36 am To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net Subject: Re: [cisco-voip] UCCX and CUIC All, After upgrading from UCCX 8.5 to UCCX 10.5.1 I noticed, in real time reporting tool, two of this customer’s CSQ’s are showing their call statistics as cumulative numbers, meaning they are not resetting at midnight like the rest of the queue’s. Any thoughts?? Michele Russo Harttree Consultant Dimension Data NA 11730 Plaza America Drive Suite 350 Reston, Va 20190 202-460-3965 (cell) 571-203-4007 (desk) michele.ru...@dimensiondata.commailto:michele.ru...@dimensiondata.com ___ cisco-voip mailing list cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] UCCX and CUIC
Michele, If you haven't gotten this far already, check this bug: https://tools.cisco.com/bugsearch/bug/CSCuq61371 Dennis Powell SUNYAB On 3/31/2015 12:36 PM, Michele Russo (AM) wrote: All, After upgrading from UCCX 8.5 to UCCX 10.5.1 I noticed, in real time reporting tool, two of this customer’s CSQ’s are showing their call statistics as cumulative numbers, meaning they are not resetting at midnight like the rest of the queue’s. Any thoughts?? Michele Russo Harttree Consultant Dimension Data NA 11730 Plaza America Drive Suite 350 Reston, Va 20190 202-460-3965 (cell) 571-203-4007 (desk) michele.ru...@dimensiondata.com mailto:michele.ru...@dimensiondata.com ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Sip design question
Charles, I guess that is a better place to start; I may be going down this road in a near future. I have been reading http://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/configuration/cube-book/voi-cube-high-availability.html#concept_5013D60352C446769D62736C8CDE87E8 which seems to suggest that L2 box to box is possible on the 4451. Are you saying it is not? Thanks, Ryan From: wo...@justfamily.org Date: Tue, 31 Mar 2015 23:59:34 -0600 Subject: Re: [cisco-voip] Sip design question To: ryanh...@outlook.com CC: cisco-voip@puck.nether.net Please correct me if I'm wrong, but I thought cube-ha was missing from the code on these? same as the ASR's since they are all running ios-xe. I have not tested it myself, just doing a lot of reading in preparation of deploying these. On Mon, Mar 30, 2015 at 6:29 AM, Ryan Huff ryanh...@outlook.com wrote: I have a pair of cubes on 4000 series ISRs. I want to do cube-ha on the ccm facing side and the itsp facing side. 1.) Am I better off just doing HSRP on both sides (which is 70% of cube-ha anyway) or is it practical to do the connected call failover portion? 2.) If I include the connected call failover, which side would I do that one, 1 or both (ccm facing side or itsp facing side)? Thanks, Ryan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Sip design question
CUBE-HA on a 4k doesn't seem very battle tested yet. Clearly it shouldn't go the way of CUBE-SP on an ASR1k which got dumped. Some of those are significant caveats though (SDP passthru being a possible deal killer for me); almost makes just doing plain old HSRP and setting the client expectation for failover seem just as reasonable. Thanks, Ryan From: wo...@justfamily.org Date: Wed, 1 Apr 2015 08:17:45 -0600 Subject: Re: [cisco-voip] Sip design question To: ryanh...@outlook.com CC: cisco-voip@puck.nether.net Per this: http://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube_mgmt/configuration/xe-3s/cube-mgmt-xe-3s-book/voi-stateful-switchover.html it says it is on 3.2 or later, but it does have a list of caveats, perhaps that is what I was thinking about. Sorry for the false alarm. On Wed, Apr 1, 2015 at 5:33 AM, Ryan Huff ryanh...@outlook.com wrote: Charles, I guess that is a better place to start; I may be going down this road in a near future. I have been reading http://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/configuration/cube-book/voi-cube-high-availability.html#concept_5013D60352C446769D62736C8CDE87E8 which seems to suggest that L2 box to box is possible on the 4451. Are you saying it is not? Thanks, Ryan From: wo...@justfamily.org Date: Tue, 31 Mar 2015 23:59:34 -0600 Subject: Re: [cisco-voip] Sip design question To: ryanh...@outlook.com CC: cisco-voip@puck.nether.net Please correct me if I'm wrong, but I thought cube-ha was missing from the code on these? same as the ASR's since they are all running ios-xe. I have not tested it myself, just doing a lot of reading in preparation of deploying these. On Mon, Mar 30, 2015 at 6:29 AM, Ryan Huff ryanh...@outlook.com wrote: I have a pair of cubes on 4000 series ISRs. I want to do cube-ha on the ccm facing side and the itsp facing side. 1.) Am I better off just doing HSRP on both sides (which is 70% of cube-ha anyway) or is it practical to do the connected call failover portion? 2.) If I include the connected call failover, which side would I do that one, 1 or both (ccm facing side or itsp facing side)? Thanks, Ryan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
[cisco-voip] TTY type services?
Out of several thousand phones, I am surprised I have never been asked this before, but I have a client going deaf. The customer sent this over: http://www.captel.com/captel I think it might work over an ata, but is there a more Cisco friendly solution out there? Thanks in advance! Matthew G. Loraditch - CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebookhttps://www.facebook.com/heliontech?ref=hl | Twitterhttps://twitter.com/HelionTech | LinkedInhttps://www.linkedin.com/company/helion-technologies?trk=top_nav_home | G+https://plus.google.com/+Heliontechnologies/posts ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] TTY type services?
Working in a town that is the home of the state school for the deaf, these issues come up frequently. Most of our local deaf community would much rather use a video phone connected to a Video Relay Interpreter (VRI). https://www.fcc.gov/guides/video-relay-services -- Ben Story CCNP, CCNA, CCNA Wireless, CCDA ben.st...@gmail.com ben.st...@gmail.com @ntwrk80 http://showbrain.blogspot.com http://rand0mw0rds.blogspot.com From sour-faced saints and silly devotions, good Lord, preserve us!. -- St. Teresa of Avila On Wed, Apr 1, 2015 at 12:55 PM, Matthew Loraditch mloradi...@heliontechnologies.com wrote: Out of several thousand phones, I am surprised I have never been asked this before, but I have a client going deaf. The customer sent this over: http://www.captel.com/captel I think it might work over an ata, but is there a more Cisco friendly solution out there? Thanks in advance! Matthew G. Loraditch – CCNP-Voice, CCNA-RS, CCDA Network Engineer Direct Voice: 443.541.1518 Facebook https://www.facebook.com/heliontech?ref=hl | Twitter https://twitter.com/HelionTech | LinkedIn https://www.linkedin.com/company/helion-technologies?trk=top_nav_home | G+ https://plus.google.com/+Heliontechnologies/posts ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Sip design question
'elo Mr. Holloway and good morrow to you Sir. I'm not using CUBE-SP or an ASR1K. I was making note that CUBE-SP (which if you've ever used, is a substantially different beast than any other flavor of CUBE) is EOL on the ASR 1K (http://www.cisco.com/c/en/us/products/collateral/routers/asr-1000-series-aggregation-services-routers/eos-eol-notice-c51-732167.html). This is my first dance with a 44XX chassis and CUBE-HA; so I've been reading a lot and as with Cisco docs, often leads to more questions than answers, which is where the original questions came from. Regarding SDP Pass Thru . yes, video on the ube may be a possibility so that's why it may be a deal killer, although I am trying to discourage it. As I've been researching and reading, I'm drawing the same conclusion, that CUBE on IOS Vs IOS-XE is essentially the same. I have been readng; http://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/configuration/cube-book/voi-cube-overview.html Thanks, Ryan From: avholloway+cisco-v...@gmail.com Date: Wed, 1 Apr 2015 16:49:26 + Subject: Re: [cisco-voip] Sip design question To: ryanh...@outlook.com; wo...@justfamily.org CC: cisco-voip@puck.nether.net I'm also deep into CUBE at the moment, so I find this discussion helpful for me as well, though I'm not doing HA, and I'm on an ISR G2. But I'm interested nonetheless. It appears to me that there is confusion between which flavor of CUBE you're running Ryan, and which document you should be looking at: CUBE or CUBE Enterprise. So, I'd like to clarify a few things first, because I don't know if we're comparing apples to apples here. CUBE vs CUBE Enterprise vs CUBE Service Provider vs Virtual CUBE: what's the difference, and which ones are active and which ones are dumped? IOS vs IOS-XE: what's the difference when it comes to CUBE feature/functionality/command syntax? What are the core documents we should be using for this product? So far, I have been using this new and improved CUBE Configuration Guide (Again, I only deal with IOS and ISR G2):http://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/configuration/cube-book.html Previously, I was using this one. Not to be confused with the above document, despite it having the same name, just note the URL difference:http://www.cisco.com/c/en/us/td/docs/ios/voice/cube/configuration/guide/vb_book/vb_book.html Then there's the IOS Voice Command Reference for details on specific commands:http://www.cisco.com/c/en/us/td/docs/ios/voice/command/reference/vr_book.html I don't see a similar IOX-XE Voice Command Reference, but there is this page with one or two helpful links:http://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/config_library/xe-3s/cube-xe-3s-library.html My assumption right now is, CUBE on a 4k router running IOS-XE is no different than CUBE on IOS on an ISR G2. The first link, the CUBE Book, should be used for either platform and is just plain CUBE. Not Enterprise, not SP, just CUBE. I think once we understand an agree to these things, we can work to addressing any configuration or feature issue we may pose to one another on this list. And one additional comment/question to Ryan is: why the need for SDP Pass thru? Are you doing Video through your CUBE? If not, I think you would just need codec transparent. On Wed, Apr 1, 2015 at 11:14 AM Ryan Huff ryanh...@outlook.com wrote: CUBE-HA on a 4k doesn't seem very battle tested yet. Clearly it shouldn't go the way of CUBE-SP on an ASR1k which got dumped. Some of those are significant caveats though (SDP passthru being a possible deal killer for me); almost makes just doing plain old HSRP and setting the client expectation for failover seem just as reasonable. Thanks, Ryan From: wo...@justfamily.org Date: Wed, 1 Apr 2015 08:17:45 -0600 Subject: Re: [cisco-voip] Sip design question To: ryanh...@outlook.com CC: cisco-voip@puck.nether.net Per this: http://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube_mgmt/configuration/xe-3s/cube-mgmt-xe-3s-book/voi-stateful-switchover.html it says it is on 3.2 or later, but it does have a list of caveats, perhaps that is what I was thinking about. Sorry for the false alarm. On Wed, Apr 1, 2015 at 5:33 AM, Ryan Huff ryanh...@outlook.com wrote: Charles, I guess that is a better place to start; I may be going down this road in a near future. I have been reading http://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/configuration/cube-book/voi-cube-high-availability.html#concept_5013D60352C446769D62736C8CDE87E8 which seems to suggest that L2 box to box is possible on the 4451. Are you saying it is not? Thanks, Ryan From: wo...@justfamily.org Date: Tue, 31 Mar 2015 23:59:34 -0600 Subject: Re: [cisco-voip] Sip design question To: ryanh...@outlook.com CC: cisco-voip@puck.nether.net Please correct me if I'm wrong, but I thought cube-ha was missing from the code on these? same as the ASR's
