Re: [COOT] COOT 0.89 crashes when Hardware-Stereo (Quad-buffered, NVIDIA 3Dvision2) is enabled

[Pedro Matias]

Hi Bernhard,

The error message in the Application Windows Event Log indicates an
exception 0xc005 for nvoglv32.dll (presumably the 32-bit OpenGL
NVIDIA driver) which is listed as an Access Violation.

We tried running coot-bin.exe as administrator and it didn't work. BTW,
coot 0.8.8 works perfectly in stereo on a PC with Windows 7 SP1 Home
64-bits, Quadro FX 380, 342.00 NVIDIA drivers and all applied Windows
updates. These cards are no longer manufactured, it seems, and have been
replaced by the 400 series.

Best,

Pedro


Às 14:06 de 19/03/2018, Bernhard Lohkamp escreveu:
> Have you tried running WinCoot in administrator mode? I had a report
> where this was required to run WinCoot in general. So not sure if this
> helps with the stereo. Unfortunately I dont have a Windows 10 machine
> with quad buffered stereo so it is difficult for me to test this
> issue. Another issue may be 32 vs 64 bit. I suspect that the issue
> lies there that somehow a 32 bit application (WinCoot) is not fully
> supported by the (3D) drivers. I shall make a 64 but version (*)
>
> B
>
> (*) it will come... Too much teaching currently
>
> On 19/03/2018 14:13, Pedro Matias wrote:
>> Hi Christoph et al.,
>>
>> We have had the same problem on several machines with Windows 10. I
>> suspect this is caused by a recent update, to either Windows or the
>> NVIDIA drivers.
>>
>> Like you, we have no problems with PyMOL, only COOT.
>>
>> We have tried several fixes and none have worked.
>>
>> Best regards,
>>
>> Pedro
>>
>>
>> Às 12:48 de 19/03/2018, Christoph Parthier escreveu:
>>> I double-checked all three points. They were all set correctly.
>>> WinCoot crashes anyway as described...
>>>
>>> What pointed me to suspect WInCoot to be the culprit is the fact
>>> that NVIDIA quad-buffered stereo works in PyMOL on the same machine
>>> using these settings (also uses OpenGL).
>>>
>>> Christoph
>>>
>>
>

-- 

Industry and Medicine Applied Crystallography
Macromolecular Crystallography Unit
___
Phones : (351-21) 446-9100 Ext. 1669
 (351-21) 446-9669 (direct)
 Fax   : (351-21) 441-1277 or 443-3644

email : mat...@itqb.unl.pt

http://www.itqb.unl.pt/research/biological-chemistry/industry-and-medicine-applied-crystallography
http://www.itqb.unl.pt/labs/macromolecular-crystallography-unit

Mailing address :
Instituto de Tecnologia Quimica e Biologica António Xavier
Universidade Nova de Lisboa
Av. da República
2780-157 Oeiras
PORTUGAL

ITQB NOVA, a great choice for your PhD
https://youtu.be/de6j-aaTWNQ

Master Programme in Biochemistry for Health
https://youtu.be/UKstDCFjYI8

Re: [COOT] COOT 0.89 crashes when Hardware-Stereo (Quad-buffered, NVIDIA 3Dvision2) is enabled

[Bernhard Lohkamp]

Have you tried running WinCoot in administrator mode? I had a report 
where this was required to run WinCoot in general. So not sure if this 
helps with the stereo. Unfortunately I dont have a Windows 10 machine 
with quad buffered stereo so it is difficult for me to test this issue. 
Another issue may be 32 vs 64 bit. I suspect that the issue lies there 
that somehow a 32 bit application (WinCoot) is not fully supported by 
the (3D) drivers. I shall make a 64 but version (*)


B

(*) it will come... Too much teaching currently

On 19/03/2018 14:13, Pedro Matias wrote:

Hi Christoph et al.,

We have had the same problem on several machines with Windows 10. I
suspect this is caused by a recent update, to either Windows or the
NVIDIA drivers.

Like you, we have no problems with PyMOL, only COOT.

We have tried several fixes and none have worked.

Best regards,

Pedro


Às 12:48 de 19/03/2018, Christoph Parthier escreveu:

I double-checked all three points. They were all set correctly. WinCoot crashes 
anyway as described...

What pointed me to suspect WInCoot to be the culprit is the fact that NVIDIA 
quad-buffered stereo works in PyMOL on the same machine using these settings 
(also uses OpenGL).

Christoph





--
***

Dr. Bernhard Lohkamp
Associate Professor/Docent
Div. Molecular Structural Biology
Dept. of Medical Biochemistry and Biophysics (MBB)
Karolinska Institutet
S-17177 Stockholm
Sweden

phone: (+46) 08-52487695
fax:   (+46) 08-327626
email: bernhard.lohk...@ki.se

Re: [COOT] COOT 0.89 crashes when Hardware-Stereo (Quad-buffered, NVIDIA 3Dvision2) is enabled

[Christoph Parthier]

I double-checked all three points. They were all set correctly. WinCoot crashes 
anyway as described...

What pointed me to suspect WInCoot to be the culprit is the fact that NVIDIA 
quad-buffered stereo works in PyMOL on the same machine using these settings 
(also uses OpenGL).

Christoph

Re: [COOT] COOT 0.89 crashes when Hardware-Stereo (Quad-buffered, NVIDIA 3Dvision2) is enabled

[Christoph Parthier]

Forgot to add:

I followed the suggestions for NVIDIA stereo in WinCoot under Win10:

http://bernhardcl.github.io/coot/wincoot-faq.html#mozTocId286925

Doesn't help in this case.

Christoph


> Hello,
>
> I'm currently preparing a set of new Windows10-workstations to be used with 
> COOT and other macromolecular software supporting quad-buffered OpenGL Stereo 
> with NVDIAs
> 3DVision2 kit using USB IR emitters (without 3-pin mini DIN cable connected) 
> and a NVIDIA quadro K620 (low profile) graphics card. 
>
> The currently installed  NVIDIA driver version is 391.03 (64-bit Win10) 
> downloaded from Nvidia (after latest Win10 updates).
>
> Quad-buffered Stereo using NVidia 3D-Vision glasses is enabled and working 
> nicely e.g. for PyMOL 2.1.0 and the NVIDIA demos (e.g. stereoscopic picture 
> viewer). 
>
> Unfortunately WinCoot crashes and terminates when enabling the 'Hardware 
> stereo' option in the menu 'Draw/Stereo...'. I tried WinCoot versions 0.86, 
> 0.87, 0.88 and the current 0.89. All > behave the same.
>
>Worth noting:
>- Pymol (working stereo) and WinCoot (not...) both use the same profile for 
>the 3D settings in the NVIDIA control panel.
>- When setting the 'Stereo - Enable' to 'Off' in the NVIDIA control panel 
>(Manage 3D settings) WinCoot does NOT crash when enabling the 'Hardware 
>stereo' in Coot, but, of course, it will
> display not in stereo. So I assume the crash really occurs when turning the 
> 'quad-buffered' stereo on in WinCoot.
>
> Any advice? Any debuggung info I can provide?
>
> Thanks,
> Christoph

Re: [COOT] COOT 0.89 crashes when Hardware-Stereo (Quad-buffered, NVIDIA 3Dvision2) is enabled

[mesters]

Not sure but (especially the first point is often overlooked as far as I 
remember)


1) *On Windows 10, make sure “3D display mode” is set to “On”* in 
Windows settings: Settings --> Display --> Advanced 1.


2) Make sure OpenGL is turned on:  --> Manage 3D 
Settings --> Global Presets --> OpenGL rendering GPU --> graphics cards>


3) Make sure Stereo is turned on:  --> Manage 3D 
Settings --> Global Presets --> Stereo - Enabled > 


Good luck

Jeroen

Am 19.03.18 um 13:08 schrieb Christoph Parthier:

Hello,

I'm currently preparing a set of new Windows10-workstations to be used with 
COOT and other macromolecular software supporting quad-buffered OpenGL Stereo 
with NVDIAs 3DVision2 kit using USB IR emitters (without 3-pin mini DIN cable 
connected) and a NVIDIA quadro K620 (low profile) graphics card.

The currently installed  NVIDIA driver version is 391.03 (64-bit Win10) 
downloaded from Nvidia (after latest Win10 updates).

Quad-buffered Stereo using NVidia 3D-Vision glasses is enabled and working 
nicely e.g. for PyMOL 2.1.0 and the NVIDIA demos (e.g. stereoscopic picture 
viewer).

Unfortunately WinCoot crashes and terminates when enabling the 'Hardware 
stereo' option in the menu 'Draw/Stereo...'. I tried WinCoot versions 0.86, 
0.87, 0.88 and the current 0.89. All behave the same.

Worth noting:
- Pymol (working stereo) and WinCoot (not...) both use the same profile for the 
3D settings in the NVIDIA control panel.
- When setting the 'Stereo - Enable' to 'Off' in the NVIDIA control panel 
(Manage 3D settings) WinCoot does NOT crash when enabling the 'Hardware stereo' 
in Coot, but, of course, it will display not in stereo. So I assume the crash 
really occurs when turning the 'quad-buffered' stereo on in WinCoot.

Any advice? Any debuggung info I can provide?

Thanks,
Christoph



--
Dr.math. et dis. nat. Jeroen R. Mesters
Deputy, Senior Researcher & Lecturer
Program Coordinator /Infection Biology/ 



Institute of Biochemistry, University of Lübeck
Ratzeburger Allee 160, 23538 Lübeck, Germany
phone: +49-451-31013105 (secretariate -31013101)
fax: +49-451-31013104

http://jobs.zeit.de/image-upload/logo_10564.jpg
http://www.biochem.uni-luebeck.de 
http://www.eine-stadt-sieht-gelb.de 
http://www.uni-luebeck.de/studium/studiengaenge/infection-biology
http://www.iobcr.org 

Visiting Professorship in Biophysics, University of South Bohemia (CZ)
President of the International Organization for Biological 
Crystallization (IOBCr)

--
If you can look into the seeds of time and tell which grain will grow 
and which will not, speak then to me who neither beg nor fear 
(Shakespeare's Macbeth, Act I, Scene 3)

--
"Aujourd'hui je sais qu'il n'y a pas de limites à la bêtise humaine - 
qu'elle est infinie." (Gustave Flaubert, French novelist, 1821-1880)

--
It is invariably the case that high resolution X-ray structures show 
significantly better agreement with solution observables such as 
coupling constants, 13C chemical shifts, and proton chemical shifts, 
than the corresponding NMR structures, including the very best ones. 
Hence, in most cases, a high-resolution crystal structure (< 2.0 Å)will 
provide a better description of the structure in solution than the 
corresponding NMR structure  (Kuszewski, Gronenborn & Clore, 1996, 
Protein Science 5:1067-80)

--
Disclaimer
* This message contains confidential information and is intended only 
for the individual named. If you are not the named addressee you should 
not disseminate, distribute or copy this e-mail. Please notify the 
sender immediately by e-mail if you have received this e-mail by mistake 
and delete this e-mail from your system.
* E-mail transmission cannot be guaranteed to be secure or error-free as 
information could be intercepted, corrupted, lost, destroyed, arrive 
late or incomplete, or contain viruses. The sender therefore does not 
accept liability for any errors or omissions in the contents of this 
message, which arise as a result of e-mail transmission. If verification 
is required please request a hard-copy version. Please send us by fax 
any message containing deadlines as incoming e-mails are not screened 
for response deadlines.
* Employees of the Institute are expressly required not to make 
defamatory statements and not to infringe or authorize any infringement 
of copyright or any other legal right by email communications. Any such 
communication is contrary to Institute policy and outside the scope of 
the employment of the individual concerned. The Institute will not 
accept any liability in respect of such communication, and the employee 
responsible will be personally liable for any damages or other liability 
arising. Employees who receive such an email must notify their 
supervisor immediately.

--

[COOT] COOT 0.89 crashes when Hardware-Stereo (Quad-buffered, NVIDIA 3Dvision2) is enabled

[Christoph Parthier]

Hello,

I'm currently preparing a set of new Windows10-workstations to be used with 
COOT and other macromolecular software supporting quad-buffered OpenGL Stereo 
with NVDIAs 3DVision2 kit using USB IR emitters (without 3-pin mini DIN cable 
connected) and a NVIDIA quadro K620 (low profile) graphics card. 

The currently installed  NVIDIA driver version is 391.03 (64-bit Win10) 
downloaded from Nvidia (after latest Win10 updates).

Quad-buffered Stereo using NVidia 3D-Vision glasses is enabled and working 
nicely e.g. for PyMOL 2.1.0 and the NVIDIA demos (e.g. stereoscopic picture 
viewer). 

Unfortunately WinCoot crashes and terminates when enabling the 'Hardware 
stereo' option in the menu 'Draw/Stereo...'. I tried WinCoot versions 0.86, 
0.87, 0.88 and the current 0.89. All behave the same.

Worth noting:
- Pymol (working stereo) and WinCoot (not...) both use the same profile for the 
3D settings in the NVIDIA control panel.
- When setting the 'Stereo - Enable' to 'Off' in the NVIDIA control panel 
(Manage 3D settings) WinCoot does NOT crash when enabling the 'Hardware stereo' 
in Coot, but, of course, it will display not in stereo. So I assume the crash 
really occurs when turning the 'quad-buffered' stereo on in WinCoot.

Any advice? Any debuggung info I can provide?

Thanks,
Christoph