[courier-users] Re: Client can't get mail, if HEX 0x00 in mail

2004-08-02 Thread m
Ingo Reinhart writes: 

If a mail includes unknown chars the client can't receive the mail complete.
The unknown char look in HEX-Code like 0x00. 

The client is an Outlook 2003 with Norton Internet Security 2004.
I've seen enough trouble with Norton desktop security products that I would 
first check if the problem persists if you disable that. Should be easy 
enough to do. I would not rule out courier though as the source of the 
problem, but lets take it step by step. 

HTH,
M4
--
Courier-mta rocks! 


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[courier-users] Re: Client can't get mail, if HEX 0x00 in mail

2004-08-02 Thread Ingo Reinhart
Hi!

Zitat von [EMAIL PROTECTED]:

 first check if the problem persists if you disable that.

Hm, that is one case. But not a general way for my environment.

 I would not rule out courier though as the source of the
 problem, but lets take it step by step.

Yes, I think that is not a courier problem, too. But my users can't get mails
form the server. So I think if the server can handle the problem my users more
happy than they must deactivate the virus-scanner.

Is there a way to ignore some chars for courier?

Bye,
Ingo



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[courier-users] Re: Client can't get mail, if HEX 0x00 in mail

2004-08-02 Thread m
Ingo Reinhart writes: 

Hi! 

Zitat von [EMAIL PROTECTED]: 

first check if the problem persists if you disable that.
Hm, that is one case. But not a general way for my environment. 

I would not rule out courier though as the source of the
problem, but lets take it step by step.
Yes, I think that is not a courier problem, too. But my users can't get mails
Try first to get that clear. That way you can file a bugreport and get it 
fixed instead of relying on (potentially broken) workarounds. That does 
obviously not mean that you should wait for a fix, a workaround may still be 
in order. 

form the server. So I think if the server can handle the problem my users more
happy than they must deactivate the virus-scanner.
If the virusscanner indeed is broken (not proven yet! But I've seen problems 
before with Norton) maybe switch to another AV vendor? There are many 
alternatives. You might also want to have a look at using clamav on the imap 
server. It's what I do and it works like a charm. That way not having your 
mail scanned inbound on the client may be acceptable. 

Is there a way to ignore some chars for courier?
Hack the source. Open-source, you have the source, so it's your own fault. 
:-) 

Seriously, I doubt courier can do this out of the box. Maybe someone else 
can confirm this. I also doubt someone is willing to implement this 
workaround if indeed Norton is the cause of the problem. 

But as said before, first let's see where the problem really lies. If it is 
a problem with courier it'll probably be fixed quickly. 

HTH,
M4
--
Courier-mta rocks! 


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