Re: [Coworking] Re: Becoming a Community Manager

[Joshua Webb]

Alex You Are The Man! Thank you!

*J**oshua Webb*

*Chief Growth Antagonist*jos...@growthli.com   *844-455-GROW <18444554769> *
*(**4769)*   *Growthli.com* 


On Fri, Jun 22, 2018 at 4:25 PM, Alex Hillman 
wrote:

> This past month I was asked to do a new talk about our recently revamped
> hiring process, which included lots of details about who we looked for,
> what they're expected to do, and how we structure the position.
>
> The talk is recorded, and all of the written resources are downloadable
> too!
>
> https://dangerouslyawesome.com/2018/06/how-to-hire-the-
> best-people-to-run-your-coworking-space/
>
> -Alex
>
> --
> *The #1 mistake in community building is doing it by yourself.*
> Better Coworkers: http://indyhall.org
> Weekly Coworking Tips: http://coworkingweekly.com
> My Audiobook: https://theindyhallway.com/ten
>
>
> On Fri, Jun 22, 2018 at 5:23 PM Joshua Webb  wrote:
>
>> We are going through this process right now of adding a community manage
>> as I go off to open a new location.
>> Does anyone have a job/task description for Community/Location managers?
>>
>> *J**oshua Webb*
>>
>> *Chief Growth Antagonist*jos...@growthli.com   *844-455-GROW
>> <18444554769> **(**4769)*   *Growthli.com* 
>>
>>
>> On Fri, Jun 22, 2018 at 4:18 PM, Steve Suard 
>> wrote:
>>
>>> Hi Elena,
>>>
>>> As a community manager, it's a great job. the degree is not required
>>> but the most important is your kindness, being friendly, open to each other
>>> in a way to help members. Know how to listen and engage in conversation
>>> without a priori in a neutral but honest way.
>>> On a daily basis, you are there mainly to meet newcomers and start
>>> professional relationships that will complement each other.
>>> To ensure all services (coffee, welcome, presentations, cleanliness,
>>> inventory of places, reservations of meeting rooms ...)
>>> For my part I organize once a week on Fridays a meal Pizza, beer ...
>>> with those who want to contribute for this event that allows to know better
>>> or share ideas.
>>>
>>> On Tuesday, June 5, 2018 at 3:06:48 AM UTC-10, Elena Pinzón Becht wrote:

 Hello everyone!

 I recently got a job offer to become a community manager in a coworking
 space in Panama City. Even though this excites me very much, I'm also very
 nervous about it. This coworking space is for around 250 people and I'm
 going to be the only community manager there. I'm a fresh bachelor
 graduate, so I don't really have much experience, I only know that customer
 service is something I enjoy.

 I wanted to ask you for some advice to become the best community
 manager and some of your daily tasks (if you can describe how your day goes
 by in detail, from new members to old members and offering solutions and
 more, I'd be very thankful!), for me to understand what is going to expect
 me in a few months! I really want to be prepared for this job.

 Thank you everyone who participates in advanced.

 Love,

 Elena

>>> --
>>> You received this message because you are subscribed to the Google
>>> Groups "Coworking" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to coworking+unsubscr...@googlegroups.com.
>>> For more options, visit https://groups.google.com/d/optout.
>>>
>>
>> --
>> You received this message because you are subscribed to the Google Groups
>> "Coworking" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to coworking+unsubscr...@googlegroups.com.
>> For more options, visit https://groups.google.com/d/optout.
>>
> --
> You received this message because you are subscribed to the Google Groups
> "Coworking" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to coworking+unsubscr...@googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.
>

-- 
You received this message because you are subscribed to the Google Groups 
"Coworking" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to coworking+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Re: [Coworking] Re: Becoming a Community Manager

[Alex Hillman]

This past month I was asked to do a new talk about our recently revamped
hiring process, which included lots of details about who we looked for,
what they're expected to do, and how we structure the position.

The talk is recorded, and all of the written resources are downloadable too!

https://dangerouslyawesome.com/2018/06/how-to-hire-the-best-people-to-run-your-coworking-space/

-Alex

--
*The #1 mistake in community building is doing it by yourself.*
Better Coworkers: http://indyhall.org
Weekly Coworking Tips: http://coworkingweekly.com
My Audiobook: https://theindyhallway.com/ten


On Fri, Jun 22, 2018 at 5:23 PM Joshua Webb  wrote:

> We are going through this process right now of adding a community manage
> as I go off to open a new location.
> Does anyone have a job/task description for Community/Location managers?
>
> *J**oshua Webb*
>
> *Chief Growth Antagonist*jos...@growthli.com   *844-455-GROW
> <18444554769> **(**4769)*   *Growthli.com* 
>
>
> On Fri, Jun 22, 2018 at 4:18 PM, Steve Suard 
> wrote:
>
>> Hi Elena,
>>
>> As a community manager, it's a great job. the degree is not required but
>> the most important is your kindness, being friendly, open to each other in
>> a way to help members. Know how to listen and engage in conversation
>> without a priori in a neutral but honest way.
>> On a daily basis, you are there mainly to meet newcomers and start
>> professional relationships that will complement each other.
>> To ensure all services (coffee, welcome, presentations, cleanliness,
>> inventory of places, reservations of meeting rooms ...)
>> For my part I organize once a week on Fridays a meal Pizza, beer ... with
>> those who want to contribute for this event that allows to know better or
>> share ideas.
>>
>> On Tuesday, June 5, 2018 at 3:06:48 AM UTC-10, Elena Pinzón Becht wrote:
>>>
>>> Hello everyone!
>>>
>>> I recently got a job offer to become a community manager in a coworking
>>> space in Panama City. Even though this excites me very much, I'm also very
>>> nervous about it. This coworking space is for around 250 people and I'm
>>> going to be the only community manager there. I'm a fresh bachelor
>>> graduate, so I don't really have much experience, I only know that customer
>>> service is something I enjoy.
>>>
>>> I wanted to ask you for some advice to become the best community manager
>>> and some of your daily tasks (if you can describe how your day goes by in
>>> detail, from new members to old members and offering solutions and more,
>>> I'd be very thankful!), for me to understand what is going to expect me in
>>> a few months! I really want to be prepared for this job.
>>>
>>> Thank you everyone who participates in advanced.
>>>
>>> Love,
>>>
>>> Elena
>>>
>> --
>> You received this message because you are subscribed to the Google Groups
>> "Coworking" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to coworking+unsubscr...@googlegroups.com.
>> For more options, visit https://groups.google.com/d/optout.
>>
>
> --
> You received this message because you are subscribed to the Google Groups
> "Coworking" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to coworking+unsubscr...@googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.
>

-- 
You received this message because you are subscribed to the Google Groups 
"Coworking" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to coworking+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Re: [Coworking] Re: Becoming a Community Manager

[Joshua Webb]

We are going through this process right now of adding a community manage as
I go off to open a new location.
Does anyone have a job/task description for Community/Location managers?

*J**oshua Webb*

*Chief Growth Antagonist*jos...@growthli.com   *844-455-GROW <18444554769> *
*(**4769)*   *Growthli.com* 


On Fri, Jun 22, 2018 at 4:18 PM, Steve Suard  wrote:

> Hi Elena,
>
> As a community manager, it's a great job. the degree is not required but
> the most important is your kindness, being friendly, open to each other in
> a way to help members. Know how to listen and engage in conversation
> without a priori in a neutral but honest way.
> On a daily basis, you are there mainly to meet newcomers and start
> professional relationships that will complement each other.
> To ensure all services (coffee, welcome, presentations, cleanliness,
> inventory of places, reservations of meeting rooms ...)
> For my part I organize once a week on Fridays a meal Pizza, beer ... with
> those who want to contribute for this event that allows to know better or
> share ideas.
>
> On Tuesday, June 5, 2018 at 3:06:48 AM UTC-10, Elena Pinzón Becht wrote:
>>
>> Hello everyone!
>>
>> I recently got a job offer to become a community manager in a coworking
>> space in Panama City. Even though this excites me very much, I'm also very
>> nervous about it. This coworking space is for around 250 people and I'm
>> going to be the only community manager there. I'm a fresh bachelor
>> graduate, so I don't really have much experience, I only know that customer
>> service is something I enjoy.
>>
>> I wanted to ask you for some advice to become the best community manager
>> and some of your daily tasks (if you can describe how your day goes by in
>> detail, from new members to old members and offering solutions and more,
>> I'd be very thankful!), for me to understand what is going to expect me in
>> a few months! I really want to be prepared for this job.
>>
>> Thank you everyone who participates in advanced.
>>
>> Love,
>>
>> Elena
>>
> --
> You received this message because you are subscribed to the Google Groups
> "Coworking" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to coworking+unsubscr...@googlegroups.com.
> For more options, visit https://groups.google.com/d/optout.
>

-- 
You received this message because you are subscribed to the Google Groups 
"Coworking" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to coworking+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

[Coworking] Re: Becoming a Community Manager

[Steve Suard]

Hi Elena,

As a community manager, it's a great job. the degree is not required but 
the most important is your kindness, being friendly, open to each other in 
a way to help members. Know how to listen and engage in conversation 
without a priori in a neutral but honest way.
On a daily basis, you are there mainly to meet newcomers and start 
professional relationships that will complement each other.
To ensure all services (coffee, welcome, presentations, cleanliness, 
inventory of places, reservations of meeting rooms ...)
For my part I organize once a week on Fridays a meal Pizza, beer ... with 
those who want to contribute for this event that allows to know better or 
share ideas.

On Tuesday, June 5, 2018 at 3:06:48 AM UTC-10, Elena Pinzón Becht wrote:
>
> Hello everyone! 
>
> I recently got a job offer to become a community manager in a coworking 
> space in Panama City. Even though this excites me very much, I'm also very 
> nervous about it. This coworking space is for around 250 people and I'm 
> going to be the only community manager there. I'm a fresh bachelor 
> graduate, so I don't really have much experience, I only know that customer 
> service is something I enjoy. 
>
> I wanted to ask you for some advice to become the best community manager 
> and some of your daily tasks (if you can describe how your day goes by in 
> detail, from new members to old members and offering solutions and more, 
> I'd be very thankful!), for me to understand what is going to expect me in 
> a few months! I really want to be prepared for this job. 
>
> Thank you everyone who participates in advanced. 
>
> Love, 
>
> Elena 
>

-- 
You received this message because you are subscribed to the Google Groups 
"Coworking" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to coworking+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Re: [Coworking] Re: Mail for your members

[sprtspheremail]

Hi Joshua,

It does not at this time.

*Hasan Mirjan*

*SphereMail 
*
 
1619 4th Street, Santa Rosa, CA 95404
O: (888) 818-6477 x301


*PATENT PENDING U.S. 62672753*


On Thursday, June 21, 2018 at 7:19:21 PM UTC-7, Joshua Webb wrote:
>
> Does this integrate with OfficeRnD.com ?
>
> Joshua Webb
>
> Founder at Growthli
>
> 844-455-GROW (4769)
> Https://Growthli.com 
>
> © Growthli | A Place To Learn, Grow, & Office™
>  
> ATTENTION: The contents of this e-mail message and any attachments are 
> confidential and are intended solely for addressee. The information may 
> also be legally privileged. This transmission is sent in trust, for the 
> sole purpose of delivery to the intended recipient. If you have received 
> this transmission in error, any use, reproduction or dissemination of this 
> transmission is strictly prohibited. If you are not the intended recipient, 
> please immediately notify the sender by reply e-mail or phone and delete 
> this message and its attachments, if any.
>
> On Thu, Jun 21, 2018, 9:33 AM > wrote:
>
>> Hi Gretchen,
>>
>> There are two ways to notify your customers either via web or a mobile 
>> device. Notifying members via the web can be very fast because you are able 
>> to enter all incoming mail in bulk, You'd also keep paper trail and history 
>> of all mail times, as Barbara explained (thank you Barbara) a member can 
>> request different actions, scan, forward, shred etc. You're able to control 
>> what actions to enable or disable for your members. 
>> Our mobile app, is fairly new, still in beta, it works on most mobile 
>> devices including pads but with iPhone 8 specifically there are a few 
>> defects are being worked on due to the device itself.
>>
>> Our per-member notification portal is now being used by large spaces, to 
>> name a few; StartHub Miami, Firm VO and Intelligent Offices.
>>
>>
>> *Hasan Mirjan*
>>
>> *SphereMail 
>> *
>>  
>> 1619 4th Street, Santa Rosa, CA 95404
>> O: (888) 818-6477 x301
>>
>>
>> *PATENT PENDING U.S. 62672753*
>>
>>
>>
>>
>>
>> On Wednesday, June 20, 2018 at 5:58:15 PM UTC-7, Barbara Sprenger wrote:
>>>
>>> Hi all. We're starting to work with Spheremail. The scanning feature 
>>> that Alex is asking for -- you take a picture, it posts directly to the 
>>> member's account -- is supposed to be ready shortly. At the moment, it's 
>>> pretty quick. You start typing the member's name or mailbox, and it 
>>> autofills. Then you start typing who it's from, and that autofills. On to 
>>> the next. The member can then click whether to toss, scan, hold, etc. I 
>>> also just tried out the remote notarization service through them, and it 
>>> worked really well. And we've set up VoIP phones through it, too, but only 
>>> to test so far. Pricing is really good on that.
>>>
>>> On Tuesday, June 12, 2018 at 3:08:43 PM UTC-7, Gretchen Bilbro wrote:

 Hi everyone. If you accept mail for your members what is your process 
 for letting them know they have mail, how do you keep the mail and do you 
 have a log to show when they were notified and when they picked up mail? I 
 am having an issue with a member saying they received a notification email 
 from us that they had mail but then coming in and it not being in their 
 folder. We have a log through COBOT of all emails sent to members and do 
 not show that an email was sent to them. Just curious what your process is 
 for mail pick up and notification. Thanks!

>>> -- 
>> You received this message because you are subscribed to the Google Groups 
>> "Coworking" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to coworking+...@googlegroups.com .
>> For more options, visit https://groups.google.com/d/optout.
>>
>

-- 
You received this message because you are subscribed to the Google Groups 
"Coworking" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to coworking+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.