-Caveat Lector-
Make sure all your dealings with the company are documented. Send
COPIES (not the original) of your documentation, and a letter
explaining the situation, to your credit card issuer, saying that you
have tried in good faith to resolve the problem, and please charge the
purchases back to the merchant. Good luck.
Tenorlove
--- zuzu [EMAIL PROTECTED] wrote:
Sorry friends,
I need speak to you about "purchase on line" from inforian quest 99.
On July 7th, 1999 I purchesed on line from inforian quest 99. It
billed me
this very moment. It would send to me a registration number. I wait,
on
wait. Never it was send to me. I wrote e mail to inforian quest again
and
again. They never answer me. Well, I think something was wrong with
my
credit card, so, I returned to the inforian web site and, another
time, I
purchesed the same produt! Once again, they billed my credit card and
another time, didn't send a registration number to me. I have paid
twice to
a program that don't work because they didn't send a registration
number to
me or answer one of the e mzails that I have sending to them. I would
like
to know what I can do now. I live in Brazil and Inforian don't have
any
representation here!!! I am appealed; I always purchase from Internet
and it
never happened to me till purchese from Inforian. Please, anyone can
tell to
me what can I do now?
Thanks
Lydia T. M. Ribeiro
[EMAIL PROTECTED]
"nada é mais estranho que a verdade."
__
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