Package: simple-scan
Version: 3.19.2-1
Severity: normal
Dear Maintainer,
* What led up to the situation?
I wanted to scan a photo with a higher scan resolution than 300 dpi (that's the
setting I always used for documents without any problems).
* What exactly did you do (or not do) that was effective (or
ineffective)?
In simple-scan settings I picked a scan resolution of 600 dpi. After it failed
I tested with scan resolution of 1200 and 2400 dpi – with the same result.
* What was the outcome of this action?
When I started the scan the preview got updated very slowly and yerkily. After
finishing around 30% of the scan first the preview update stopped and then the
scanner stopped. I got the error messages "Failed to scan" and "Error
communicating with scanner". After some minutes the scanner (which seemed to
hang) restarted.
* What outcome did you expect instead?
I expected to be able to scan with a higher resolution than 300 dpi without any
problems. I have no problems scanning with a higher resolution using xsane with
the same scanner.
-- Package-specific info:
-- System Information:
Debian Release: stretch/sid
APT prefers testing-updates
APT policy: (500, 'testing-updates'), (500, 'testing'), (1, 'experimental')
Architecture: amd64 (x86_64)
Kernel: Linux 4.4.0-trunk-amd64 (SMP w/4 CPU cores)
Locale: LANG=de_AT.UTF-8, LC_CTYPE=de_AT.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
Versions of packages simple-scan depends on:
ii adwaita-icon-theme 3.18.0-2
ii dbus-x11 1.10.6-1
ii dconf-gsettings-backend [gsettings-backend] 0.24.0-2
ii libatk1.0-0 2.18.0-1
ii libc62.21-7
ii libcairo-gobject21.14.6-1
ii libcairo21.14.6-1
ii libcolord2 1.2.12-1
ii libgdk-pixbuf2.0-0 2.32.3-1.2
ii libglib2.0-0 2.46.2-3
ii libgtk-3-0 3.18.6-1
ii libgusb2 0.2.8-1
ii libpackagekit-glib2-18 1.0.11-1
ii libpango-1.0-0 1.38.1-1
ii libpangocairo-1.0-0 1.38.1-1
ii libsane 1.0.25-2
ii libsqlite3-0 3.10.2-1
ii libusb-1.0-0 2:1.0.20-1
ii xdg-utils1.1.1-1
ii zlib1g 1:1.2.8.dfsg-2+b1
simple-scan recommends no packages.
simple-scan suggests no packages.
-- no debconf information
[+0,00s] DEBUG: simple-scan.vala:674: Starting Simple Scan 3.19.2, PID=4722
[+0,00s] DEBUG: Connecting to session manager
[+0,03s] DEBUG: ui.vala:2018: Loading state from
/home/stefan/.cache/simple-scan/state
[+0,03s] DEBUG: ui.vala:1986: Restoring window to 1094x789 pixels
[+0,03s] DEBUG: ui.vala:1990: Restoring window to maximized
[+0,03s] DEBUG: autosave-manager.vala:64: Loading autosave information
[+0,03s] DEBUG: autosave-manager.vala:259: Waiting to autosave...
[+0,06s] DEBUG: scanner.vala:1447: sane_init () -> SANE_STATUS_GOOD
[+0,06s] DEBUG: scanner.vala:1453: SANE version 1.0.25
[+0,06s] DEBUG: scanner.vala:1514: Requesting redetection of scan devices
[+0,06s] DEBUG: scanner.vala:803: Processing request
[+0,13s] DEBUG: autosave-manager.vala:281: Autosaving book information
[+0,21s] DEBUG: ui.vala:2109: Saving state to
/home/stefan/.cache/simple-scan/state
[+5,39s] DEBUG: scanner.vala:338: sane_get_devices () -> SANE_STATUS_GOOD
[+5,39s] DEBUG: scanner.vala:350: Device:
name="hpaio:/net/HP_Color_LaserJet_Pro_MFP_M177fw?ip=10.0.0.4"
vendor="Hewlett-Packard" model="HP_Color_LaserJet_Pro_MFP_M177fw"
type="all-in-one"
[+12,25s] DEBUG: simple-scan.vala:404: Requesting scan at 2400 dpi from device
'hpaio:/net/HP_Color_LaserJet_Pro_MFP_M177fw?ip=10.0.0.4'
[+12,25s] DEBUG: scanner.vala:1560: Scanner.scan
("hpaio:/net/HP_Color_LaserJet_Pro_MFP_M177fw?ip=10.0.0.4", dpi=2400,
scan_mode=ScanMode.COLOR, depth=8, type=ScanType.SINGLE, paper_width=0,
paper_height=0, brightness=0, contrast=0)
[+12,25s] DEBUG: scanner.vala:803: Processing request
[+15,76s] DEBUG: scanner.vala:864: sane_open
("hpaio:/net/HP_Color_LaserJet_Pro_MFP_M177fw?ip=10.0.0.4") -> SANE_STATUS_GOOD
[+15,76s] DEBUG: scanner.vala:885: sane_get_option_descriptor (0)
[+15,76s] DEBUG: scanner.vala:735: Option 0: name='option-cnt' title='Number of
options' type=int size=4 cap=soft-detect
[+15,76s] DEBUG: scanner.vala:738: Description: Read-only option that
specifies how many options a specific devices supports.
[+15,76s] DEBUG: scanner.vala:885: sane_get_option_descriptor (1)
[+15,76s] DEBUG: scanner.vala:735: Option 1: name='mode-group' title='Scan
mode' type=group size=0
[+15,76s] DEBUG:
