Re: CUPS on Sid printing blank sheets

2012-02-27 Thread Brian
On Sun 26 Feb 2012 at 18:20:25 -0600, Nate Bargmann wrote:

 I suspect that if this update hits Testing that many more users will
 be impacted.  I know that I will have to put CUPS on my laptop in Hold
 status just so I have a machine to print from should it migrate to
 Testing in its current state.

Quite possibly. But that's the nature of Testing, isn't it? Preventing
packages in a good state (like CUPS) from migrating there defeats its
purpose.

As to your problem: you could pursue Camaleón's suggestion and find the
last CUPS package which works for you. The changelog for the following
version might give you something to base debugging on. Not that I'd envy
your doing this; there have been quite a few important changes in CUPS
recently including, but not confined to, a new upstrem version.

Changing the ppd is another, simpler option. Your printer supports PCL 6
so under Generic there are quite a few to try. Using 'lp -d' is also an
alternative to printing through Iceweasel.


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Re: CUPS on Sid printing blank sheets

2012-02-27 Thread Tom H
On Mon, Feb 27, 2012 at 10:38 AM, Brian a...@cityscape.co.uk wrote:
 On Sun 26 Feb 2012 at 18:20:25 -0600, Nate Bargmann wrote:

 I suspect that if this update hits Testing that many more users will
 be impacted.  I know that I will have to put CUPS on my laptop in Hold
 status just so I have a machine to print from should it migrate to
 Testing in its current state.

 Quite possibly. But that's the nature of Testing, isn't it? Preventing
 packages in a good state (like CUPS) from migrating there defeats its
 purpose.

Why don't you add a comment to the bug stating that you disagree with
the diversity and let the maintainers decide?


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Re: CUPS on Sid printing blank sheets

2012-02-27 Thread Brian
On Mon 27 Feb 2012 at 11:29:59 -0500, Tom H wrote:

 On Mon, Feb 27, 2012 at 10:38 AM, Brian a...@cityscape.co.uk wrote:
 
  Quite possibly. But that's the nature of Testing, isn't it? Preventing
  packages in a good state (like CUPS) from migrating there defeats its
  purpose.
 
 Why don't you add a comment to the bug stating that you disagree with
 the diversity and let the maintainers decide?

Sorry, I'm a bit thrown by 'diversity'; I'll assume you mean 'severity'.
There is already one mail expressing that view and I try not to go in
for 'me toos'.


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Re: CUPS on Sid printing blank sheets

2012-02-27 Thread Tom H
On Mon, Feb 27, 2012 at 11:56 AM, Brian a...@cityscape.co.uk wrote:
 On Mon 27 Feb 2012 at 11:29:59 -0500, Tom H wrote:

 On Mon, Feb 27, 2012 at 10:38 AM, Brian a...@cityscape.co.uk wrote:
 
  Quite possibly. But that's the nature of Testing, isn't it? Preventing
  packages in a good state (like CUPS) from migrating there defeats its
  purpose.

 Why don't you add a comment to the bug stating that you disagree with
 the diversity and let the maintainers decide?

 Sorry, I'm a bit thrown by 'diversity'; I'll assume you mean 'severity'.
 There is already one mail expressing that view and I try not to go in
 for 'me toos'.

I must've mistyped severity and gmail transformed it...

I missed the other mail...

I don't understand the me too. All that I was saying is that since
you feel so strongly about the bug's severity, just add a comment to
that effect and let the maintainers decide whether to change it. What
does that have to do with me too?!


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Re: CUPS on Sid printing blank sheets

2012-02-27 Thread Brian
On Mon 27 Feb 2012 at 12:44:34 -0500, Tom H wrote:

 On Mon, Feb 27, 2012 at 11:56 AM, Brian a...@cityscape.co.uk wrote:
 
  Sorry, I'm a bit thrown by 'diversity'; I'll assume you mean 'severity'.
  There is already one mail expressing that view and I try not to go in
  for 'me toos'.
 
 I must've mistyped severity and gmail transformed it...
 
 I missed the other mail...
 
 I don't understand the me too. All that I was saying is that since
 you feel so strongly about the bug's severity, just add a comment to
 that effect and let the maintainers decide whether to change it. What
 does that have to do with me too?!

#660420 is the source of the mail I referred to. Sending a similar mail
there adds nothing of value to the report. I've already dealt with the
issue of who can manipulate the severity of a bug.


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Re: CUPS on Sid printing blank sheets

2012-02-26 Thread Camaleón
On Fri, 17 Feb 2012 18:02:27 -0600, Nate Bargmann wrote:

 I just noticed that my Sid box is printing blank sheets from CUPS to my
 Brother HL-5240 printer.  It is connected to the network using an Axis
 540+ print server which provides an LPD interface.  I can print a text
 document using a2ps but anything from Iceweasel or LibreOffice results
 in a blank sheet.  It seems as though printing to PDF is working using
 the cups-pdf package.
 
 Printing is working fine on my Wheezy laptop, using the same printer and
 PPD file, so this seems like a Sid issue at the moment even with the
 latest PPD from openprinting.org.

Try with the last good version of the package in Sid and if it works, 
just open a bug report.

Greetings,

-- 
Camaleón


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Re: CUPS on Sid printing blank sheets

2012-02-26 Thread Nate Bargmann
* On 2012 26 Feb 06:43 -0600, Camaleón wrote:
 
 Try with the last good version of the package in Sid and if it works, 
 just open a bug report.

Two bugs are open in this topic, 660348 (mine) and 660420 (Mike's).
Both of us have tried the latest update (1.5.2-5) and Mike sees help
with the Generic PS 1 driver and I see no improvement with the HL-5240
PPD.

We're following it closely.  Fortunately, Mike's report is marked Grave
to prevent the latest CUPS update (1.5.2) from moving into Testing.

- Nate 

-- 

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possible worlds.  The pessimist fears this is true.

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Re: CUPS on Sid printing blank sheets

2012-02-26 Thread Brian
On Sun 26 Feb 2012 at 07:28:51 -0600, Nate Bargmann wrote:

 * On 2012 26 Feb 06:43 -0600, Camaleón wrote:
  
  Try with the last good version of the package in Sid and if it works, 
  just open a bug report.
 
 Two bugs are open in this topic, 660348 (mine) and 660420 (Mike's).
 Both of us have tried the latest update (1.5.2-5) and Mike sees help
 with the Generic PS 1 driver and I see no improvement with the HL-5240
 PPD.
 
 We're following it closely.  Fortunately, Mike's report is marked Grave
 to prevent the latest CUPS update (1.5.2) from moving into Testing.

Bug #660420 at most rates a severity level of 'Important'. Designating
it as 'Grave' to prevent it getting into testing is not the purpose of
the BTS. Bug #660852 can be categorised in a similar way.

If the CUPS maintainers don't do downgrade it themselves I'd think of
doing it myself.


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Re: CUPS on Sid printing blank sheets

2012-02-26 Thread Nate Bargmann
* On 2012 26 Feb 14:12 -0600, Brian wrote:
 Bug #660420 at most rates a severity level of 'Important'. Designating
 it as 'Grave' to prevent it getting into testing is not the purpose of
 the BTS.

Strangely, I thought it was intended to be used in such a manner as to
keep severely broken package upgrades from Testing which, AIUI, is
*supposed* to be stable enough to be frozen at any time so the remaining
RC bugs can be shaken out for a Stable release.  ISTM that parts of
recent GNOME upgrades were kept out of Testing by this method.

Breaking a swath of heretofore working PostScript printers seems grave
enough to me to keep this update from affecting a larger user base.

 Bug #660852 can be categorised in a similar way.

I don't have his issue but I'm not going to deny he's experiencing
trouble.

 If the CUPS maintainers don't do downgrade it themselves I'd think of
 doing it myself.

I would suggest contacting the CUPS maintainers before stepping into
their territory.  Not consulting them  before modifying their bugs seems
rather impolite, perhaps even rude.  Do you have any knowledge that they
are unaware of this issue or disagree with the status of the bugs?

- Nate 

-- 

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possible worlds.  The pessimist fears this is true.

Ham radio, Linux, bikes, and more: http://www.n0nb.us


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Re: CUPS on Sid printing blank sheets

2012-02-26 Thread Brian
On Sun 26 Feb 2012 at 15:55:27 -0600, Nate Bargmann wrote:

 * On 2012 26 Feb 14:12 -0600, Brian wrote:
  Bug #660420 at most rates a severity level of 'Important'. Designating
  it as 'Grave' to prevent it getting into testing is not the purpose of
  the BTS.
 
 Strangely, I thought it was intended to be used in such a manner as to
 keep severely broken package upgrades from Testing which, AIUI, is
 *supposed* to be stable enough to be frozen at any time so the remaining
 RC bugs can be shaken out for a Stable release.  ISTM that parts of
 recent GNOME upgrades were kept out of Testing by this method.

http://www.debian.org/Bugs/Developer#tags

   important
  a bug which has a major effect on the usability of a package,
  without rendering it completely unusable to everyone

The bit after the comma is the relevant bit.

Now you make out a case for the bug being Grave.

   grave
  makes the package in question unusable or mostly so, or causes
  data loss, or introduces a security hole allowing access to the
  accounts of users who use the package.

You could start with addressing how the package is unusable for everyone
(including, of course, those who have inkjet and dotmatrix printers).

 Breaking a swath of heretofore working PostScript printers seems grave
 enough to me to keep this update from affecting a larger user base.

From the bug report, a 'swath' appears to be two. Mine isn't one of
them.

  Bug #660852 can be categorised in a similar way.
 
 I don't have his issue but I'm not going to deny he's experiencing
 trouble.

Of course he is. But it's not a Grave bug.

  If the CUPS maintainers don't do downgrade it themselves I'd think of
  doing it myself.
 
 I would suggest contacting the CUPS maintainers before stepping into
 their territory.  Not consulting them  before modifying their bugs seems
 rather impolite, perhaps even rude.  Do you have any knowledge that they
 are unaware of this issue or disagree with the status of the bugs?

Sorry, the bug is in the database; it concerns everyone. Contacting
anyone at all before contributing is not part of the deal. There is no
territory off limits as you seek to suggest. It is all ours.


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Re: CUPS on Sid printing blank sheets

2012-02-26 Thread Nate Bargmann
* On 2012 26 Feb 16:55 -0600, Brian wrote:
 http://www.debian.org/Bugs/Developer#tags
 
important
   a bug which has a major effect on the usability of a package,
   without rendering it completely unusable to everyone
 
 The bit after the comma is the relevant bit.
 
 Now you make out a case for the bug being Grave.
 
grave
   makes the package in question unusable or mostly so, or causes
   data loss, or introduces a security hole allowing access to the
   accounts of users who use the package.

Thanks for the tutorial.  I quite well aware of the definitions.  You
will also note the the bug I originated is marked Important as at the
time I did not know if anyone else was impacted as there had been no
reply to my original message to this list until today.

 You could start with addressing how the package is unusable for everyone
 (including, of course, those who have inkjet and dotmatrix printers).

Not my job.  Take it up with the originator of the Grave bug report as
this concerns you so greatly.  I've merely continued to report new
information to each bug as a matter of record.

I suspect that if this update hits Testing that many more users will
be impacted.  I know that I will have to put CUPS on my laptop in Hold
status just so I have a machine to print from should it migrate to
Testing in its current state.

 From the bug report, a 'swath' appears to be two. Mine isn't one of
 them.

Lucky you.  I'm guessing that X number of bugs that exist in the BTS
only affect a small percentage of the user base at any one time.

 Sorry, the bug is in the database; it concerns everyone. Contacting
 anyone at all before contributing is not part of the deal. There is no
 territory off limits as you seek to suggest. It is all ours.

I guess I'm respectful of the Debian process and am willing to allow the
maintainers the leeway to adjust the severity of the bug reports as they
see fit.  And, yes, I've had submitted reports changed by maintainers.
In the end their judgment was proven to be correct.  Do as you wish.

- Nate 

-- 

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possible worlds.  The pessimist fears this is true.

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CUPS on Sid printing blank sheets

2012-02-17 Thread Nate Bargmann
I just noticed that my Sid box is printing blank sheets from CUPS to my
Brother HL-5240 printer.  It is connected to the network using an Axis
540+ print server which provides an LPD interface.  I can print a text
document using a2ps but anything from Iceweasel or LibreOffice results
in a blank sheet.  It seems as though printing to PDF is working using
the cups-pdf package.

Printing is working fine on my Wheezy laptop, using the same printer and
PPD file, so this seems like a Sid issue at the moment even with the
latest PPD from openprinting.org.

- Nate 

-- 

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possible worlds.  The pessimist fears this is true.

Ham radio, Linux, bikes, and more: http://www.n0nb.us


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