Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-08-01 Thread Harishankar
On Tue, 27 Jul 2010 05:29:45 +, Harishankar wrote:

 I'm using HPLIP /CUPS with the hpcups driver to print using my hp psc
 1315 printer.
 
 Has anybody had the issue that during a print job it is impossible to
 ask the printer to use both the BW and colour cartridge at the same
 time? I mean, if you select Normal Color it prints even black text using
 the colour cartridge (giving a non-sharp brownish grey effect) and when
 I select Normal Greyscale it is impossible to print in colour?
 
 I had the same problem using HPIJS drivers as well but the HPCUPS
 haven't solved the problem either?
 
 Has anybody ever successfully printed a multi-coloured document with
 both the BW and colour cartridge used where black is printed using the
 BW cartridge and other colours printed using the colour cartridge like
 in Windows?
 
 This seems closely related to this bug report:
 https://bugs.launchpad.net/debian/+sour ... bug/235399
 
 Seems nobody at HP have resolved the issue related to Linux printing or
 am I doing something wrong?
 
 
 
 --
 Harishankar (http://harishankar.org)

Just an update: I've followed up this as a bug report to Debian as well 
as posted a message on an existing report at launchpad. 

I believe that newer printers in the same range have automatic colour 
conversion in firmware which would resolve the issue? 

-- 
Harishankar (http://harishankar.org http://lawstudentscommunity.com)


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Camaleón
On Fri, 30 Jul 2010 03:08:03 +, Harishankar wrote:

 On Thu, 29 Jul 2010 16:15:02 +, Camaleón wrote:

(...)

 And those options are not available for your printer, neither using the
 old PPD nor the lastest :-(
 
 
 I am sure that it was a bug because I cannot afford to waste multi
 colour cartridge to generate the black text on pages where I need colour
 output also. It does work that way in Windows (maybe because the driver
 is more intelligent). I'm sure the HP PSC series of Multi-function
 printers fall into the category of cheap and unintelligent (that is
 the printer won't do the grunt work of choosing which cartridge to use
 for what type of output).
 
 All I need is black text and greyscale graphics to print with black ink
 cartridge and colour text and output to print with the colour cartridge.
 
 Hopefully somebody might find a solution to this. The question is how
 long will it take for the driver developers to fix it?

Maybe you are requesting too much for your device :-)

Your printer support status is listed here:

***
http://hplipopensource.com/hplip-web/models/psc/psc_1310_series.html

- Support level: Partial (See note11.)
- Unsupported feature(s): Reduced print quality and/or print speed (See 
note12.)
***

And if you read on (note 12), you find this other KB:

***
http://hplipopensource.com/node/313

LIDIL-specific issues

Most Linux customers may find LIDIL printers to provide very good cost/
value since these printers work well with HPLIP for the majority of print 
jobs.  However, for Linux customers who require the highest level of 
print speed and quality (matching the published specs for these LIDIL 
devices) these LIDIL printers matched with HPLIP may not meet their 
needs.  We recommend those customers purchase a PCL or PostScript-based 
inkjet or LaserJet product.
***

Yours seems to be an entry-level all-in-one device, and it's possible 
that the linux printer driver cannot handle all of the advanced options.

Just note you are talking about two issues, here:

1/ Choosing black-only or gray-scale uses color cartridge. IMO, that 
should not happen and could be indeed a bug of the printer printer, 
although HP can say it's a feature :-/

2/ Having an option to selective control when to use the color cartridge 
or pure black for printing fine quality photos. That is a feature that 
I've seen available only in medium/high level printers.

Greetings,

-- 
Camaleón


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Harishankar
On Fri, 30 Jul 2010 06:44:40 +, Camaleón wrote:

 On Fri, 30 Jul 2010 03:08:03 +, Harishankar wrote:
 
 On Thu, 29 Jul 2010 16:15:02 +, Camaleón wrote:
 
 (...)
 
 And those options are not available for your printer, neither using
 the old PPD nor the lastest :-(
 
 
 I am sure that it was a bug because I cannot afford to waste multi
 colour cartridge to generate the black text on pages where I need
 colour output also. It does work that way in Windows (maybe because the
 driver is more intelligent). I'm sure the HP PSC series of
 Multi-function printers fall into the category of cheap and
 unintelligent (that is the printer won't do the grunt work of
 choosing which cartridge to use for what type of output).
 
 All I need is black text and greyscale graphics to print with black ink
 cartridge and colour text and output to print with the colour
 cartridge.
 
 Hopefully somebody might find a solution to this. The question is how
 long will it take for the driver developers to fix it?
 
 Maybe you are requesting too much for your device :-)
 
 Your printer support status is listed here:
 
 ***
 http://hplipopensource.com/hplip-web/models/psc/psc_1310_series.html
 
 - Support level: Partial (See note11.) - Unsupported feature(s): Reduced
 print quality and/or print speed (See note12.)
 ***
 
 And if you read on (note 12), you find this other KB:
 
 ***
 http://hplipopensource.com/node/313
 
 LIDIL-specific issues
 
 Most Linux customers may find LIDIL printers to provide very good cost/
 value since these printers work well with HPLIP for the majority of
 print jobs.  However, for Linux customers who require the highest level
 of print speed and quality (matching the published specs for these LIDIL
 devices) these LIDIL printers matched with HPLIP may not meet their
 needs.  We recommend those customers purchase a PCL or PostScript-based
 inkjet or LaserJet product.
 ***
 
 Yours seems to be an entry-level all-in-one device, and it's possible
 that the linux printer driver cannot handle all of the advanced options.
 
 Just note you are talking about two issues, here:
 
 1/ Choosing black-only or gray-scale uses color cartridge. IMO, that
 should not happen and could be indeed a bug of the printer printer,
 although HP can say it's a feature :-/

Actually this works fine for me. Choosing greyscale option prints using 
the black cartridge, but using the colour cartridge does not use print 
black using the black cartridge.


 
 2/ Having an option to selective control when to use the color cartridge
 or pure black for printing fine quality photos. That is a feature that
 I've seen available only in medium/high level printers.
 
 Greetings,

Actually this works in windows. It prints colour using colour cartridge 
and black text using black cartridge in the same print job.

I think the Windows driver provided by HP officially actually does the 
job within the driver to instruct the printer. It might be a firmware 
issue but whatever it is, I am sure it is possible on my printer to use 
both cartridges in one print job.


 
 --
 Camaleón





-- 
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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Harishankar
On Fri, 30 Jul 2010 07:07:15 +, Harishankar wrote:

 On Fri, 30 Jul 2010 06:44:40 +, Camaleón wrote:
 
 On Fri, 30 Jul 2010 03:08:03 +, Harishankar wrote:
 
 On Thu, 29 Jul 2010 16:15:02 +, Camaleón wrote:
 
 (...)
 
 And those options are not available for your printer, neither using
 the old PPD nor the lastest :-(
 
 
 I am sure that it was a bug because I cannot afford to waste multi
 colour cartridge to generate the black text on pages where I need
 colour output also. It does work that way in Windows (maybe because
 the driver is more intelligent). I'm sure the HP PSC series of
 Multi-function printers fall into the category of cheap and
 unintelligent (that is the printer won't do the grunt work of
 choosing which cartridge to use for what type of output).
 
 All I need is black text and greyscale graphics to print with black
 ink cartridge and colour text and output to print with the colour
 cartridge.
 
 Hopefully somebody might find a solution to this. The question is how
 long will it take for the driver developers to fix it?
 
 Maybe you are requesting too much for your device :-)
 
 Your printer support status is listed here:
 
 ***
 http://hplipopensource.com/hplip-web/models/psc/psc_1310_series.html
 
 - Support level: Partial (See note11.) - Unsupported feature(s):
 Reduced print quality and/or print speed (See note12.) ***
 
 And if you read on (note 12), you find this other KB:
 
 ***
 http://hplipopensource.com/node/313
 
 LIDIL-specific issues
 
 Most Linux customers may find LIDIL printers to provide very good cost/
 value since these printers work well with HPLIP for the majority of
 print jobs.  However, for Linux customers who require the highest level
 of print speed and quality (matching the published specs for these
 LIDIL devices) these LIDIL printers matched with HPLIP may not meet
 their needs.  We recommend those customers purchase a PCL or
 PostScript-based inkjet or LaserJet product.
 ***
 
 Yours seems to be an entry-level all-in-one device, and it's possible
 that the linux printer driver cannot handle all of the advanced
 options.
 
 Just note you are talking about two issues, here:
 
 1/ Choosing black-only or gray-scale uses color cartridge. IMO,
 that should not happen and could be indeed a bug of the printer
 printer, although HP can say it's a feature :-/
 
 Actually this works fine for me. Choosing greyscale option prints using
 the black cartridge, but using the colour cartridge does not use print
 black using the black cartridge.
 
 
 
 2/ Having an option to selective control when to use the color
 cartridge or pure black for printing fine quality photos. That is a
 feature that I've seen available only in medium/high level printers.
 
 Greetings,
 
 Actually this works in windows. It prints colour using colour cartridge
 and black text using black cartridge in the same print job.
 
 I think the Windows driver provided by HP officially actually does the
 job within the driver to instruct the printer. It might be a firmware
 issue but whatever it is, I am sure it is possible on my printer to use
 both cartridges in one print job.
 
 
 
 --
 Camaleón
 
 
 
 
 
 --
 Harishankar (http://harishankar.org http://lawstudentscommunity.com)


I'd like to add the note/clarification that the exact issue I'm having is 
NOT that the printer uses colour cartridge when instructed to do Normal 
Greyscale printing -- that works as expected and is good enough for 
printing pure BW or greyscale documents. It's that the printer DOES not 
use black cartridge when instructed to print a document in colour that 
has both colour graphics/text and black. Most colour documents are of 
that nature, so using full colour for even black results in poor print 
quality not to mention wastage of colour ink for black (when the result 
is better with a black cartridge)

I was mentioning that in Windows, the HP driver handles this 
automatically and doesn't need any special options, but in Linux, 
printing mixed BW/colour documents always takes longer and the results 
are poorer because the black cartridge is never used.

I am surprised that Linux HP drivers haven't fixed the issue at all over 
the years.

-- 
Harishankar (http://harishankar.org http://lawstudentscommunity.com)


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Camaleón
On Fri, 30 Jul 2010 07:12:36 +, Harishankar wrote:

 On Fri, 30 Jul 2010 07:07:15 +, Harishankar wrote:
 
 On Fri, 30 Jul 2010 06:44:40 +, Camaleón wrote:

(...)

 Yours seems to be an entry-level all-in-one device, and it's possible
 that the linux printer driver cannot handle all of the advanced
 options.

(...)

 I'd like to add the note/clarification that the exact issue I'm having
 is NOT that the printer uses colour cartridge when instructed to do
 Normal Greyscale printing -- that works as expected and is good enough
 for printing pure BW or greyscale documents. It's that the printer DOES
 not use black cartridge when instructed to print a document in colour
 that has both colour graphics/text and black. Most colour documents are
 of that nature, so using full colour for even black results in poor
 print quality not to mention wastage of colour ink for black (when the
 result is better with a black cartridge)
 
 I was mentioning that in Windows, the HP driver handles this
 automatically and doesn't need any special options, but in Linux,
 printing mixed BW/colour documents always takes longer and the results
 are poorer because the black cartridge is never used.
 
 I am surprised that Linux HP drivers haven't fixed the issue at all over
 the years.

I would say that is not a driver's fault but a printer design feature. 
Take it as it is. Cheap devices are marketed mostly for Windows platform 
(i.e., win-modems that need a windows driver to be properly detected and 
configured, fake-raid controllers, etc...).

As I said you before, our HP laserjet colour printer (PostScript based) 
do have that option you are looking for. I'd say those enhanced features 
come with the hardware you are buying... and the money you spend on it 
:-)

Greetings,

-- 
Camaleón


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Harishankar
On Fri, 30 Jul 2010 07:12:36 +, Harishankar wrote:

 On Fri, 30 Jul 2010 07:07:15 +, Harishankar wrote:
 
 On Fri, 30 Jul 2010 06:44:40 +, Camaleón wrote:
 
 On Fri, 30 Jul 2010 03:08:03 +, Harishankar wrote:
 
 On Thu, 29 Jul 2010 16:15:02 +, Camaleón wrote:
 
 (...)
 
 And those options are not available for your printer, neither using
 the old PPD nor the lastest :-(
 
 
 I am sure that it was a bug because I cannot afford to waste multi
 colour cartridge to generate the black text on pages where I need
 colour output also. It does work that way in Windows (maybe because
 the driver is more intelligent). I'm sure the HP PSC series of
 Multi-function printers fall into the category of cheap and
 unintelligent (that is the printer won't do the grunt work of
 choosing which cartridge to use for what type of output).
 
 All I need is black text and greyscale graphics to print with black
 ink cartridge and colour text and output to print with the colour
 cartridge.
 
 Hopefully somebody might find a solution to this. The question is how
 long will it take for the driver developers to fix it?
 
 Maybe you are requesting too much for your device :-)
 
 Your printer support status is listed here:
 
 ***
 http://hplipopensource.com/hplip-web/models/psc/psc_1310_series.html
 
 - Support level: Partial (See note11.) - Unsupported feature(s):
 Reduced print quality and/or print speed (See note12.) ***
 
 And if you read on (note 12), you find this other KB:
 
 ***
 http://hplipopensource.com/node/313
 
 LIDIL-specific issues
 
 Most Linux customers may find LIDIL printers to provide very good
 cost/ value since these printers work well with HPLIP for the majority
 of print jobs.  However, for Linux customers who require the highest
 level of print speed and quality (matching the published specs for
 these LIDIL devices) these LIDIL printers matched with HPLIP may not
 meet their needs.  We recommend those customers purchase a PCL or
 PostScript-based inkjet or LaserJet product. ***
 
 Yours seems to be an entry-level all-in-one device, and it's possible
 that the linux printer driver cannot handle all of the advanced
 options.
 
 Just note you are talking about two issues, here:
 
 1/ Choosing black-only or gray-scale uses color cartridge. IMO,
 that should not happen and could be indeed a bug of the printer
 printer, although HP can say it's a feature :-/
 
 Actually this works fine for me. Choosing greyscale option prints using
 the black cartridge, but using the colour cartridge does not use print
 black using the black cartridge.
 
 
 
 2/ Having an option to selective control when to use the color
 cartridge or pure black for printing fine quality photos. That is a
 feature that I've seen available only in medium/high level printers.
 
 Greetings,
 
 Actually this works in windows. It prints colour using colour cartridge
 and black text using black cartridge in the same print job.
 
 I think the Windows driver provided by HP officially actually does the
 job within the driver to instruct the printer. It might be a firmware
 issue but whatever it is, I am sure it is possible on my printer to use
 both cartridges in one print job.
 
 
 
 --
 Camaleón
 
 
 
 
 
 --
 Harishankar (http://harishankar.org http://lawstudentscommunity.com)
 
 
 I'd like to add the note/clarification that the exact issue I'm having
 is NOT that the printer uses colour cartridge when instructed to do
 Normal Greyscale printing -- that works as expected and is good enough
 for printing pure BW or greyscale documents. It's that the printer DOES
 not use black cartridge when instructed to print a document in colour
 that has both colour graphics/text and black. Most colour documents are
 of that nature, so using full colour for even black results in poor
 print quality not to mention wastage of colour ink for black (when the
 result is better with a black cartridge)
 
 I was mentioning that in Windows, the HP driver handles this
 automatically and doesn't need any special options, but in Linux,
 printing mixed BW/colour documents always takes longer and the results
 are poorer because the black cartridge is never used.
 
 I am surprised that Linux HP drivers haven't fixed the issue at all over
 the years.
 
 --
 Harishankar (http://harishankar.org http://lawstudentscommunity.com)


Wow... I just checked the difference between Linux and Windows printing 
using my printer. The speed difference is also amazing. In Windows the 
printer responds so quickly and also prints the page fast. The black and 
greyscale parts of the printed page are crisp, sharp and clear (as it 
clearly uses the black cartridge) and the colours are rendered using the 
colour cartridge as per normal.

So well yes, the Linux drivers STILL face this issue and I'm not sure 
whether it will ever be fixed at all. Even the old hpijs drivers have the 
same issue and so does the new hpcups driver. 

I feel very disappointed that I cannot take multi-colour 

Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Harishankar
On Fri, 30 Jul 2010 08:02:41 +, Camaleón wrote:

 On Fri, 30 Jul 2010 07:12:36 +, Harishankar wrote:
 
 On Fri, 30 Jul 2010 07:07:15 +, Harishankar wrote:
 
 On Fri, 30 Jul 2010 06:44:40 +, Camaleón wrote:
 
 (...)
 
 Yours seems to be an entry-level all-in-one device, and it's possible
 that the linux printer driver cannot handle all of the advanced
 options.
 
 (...)
 
 I'd like to add the note/clarification that the exact issue I'm having
 is NOT that the printer uses colour cartridge when instructed to do
 Normal Greyscale printing -- that works as expected and is good
 enough for printing pure BW or greyscale documents. It's that the
 printer DOES not use black cartridge when instructed to print a
 document in colour that has both colour graphics/text and black. Most
 colour documents are of that nature, so using full colour for even
 black results in poor print quality not to mention wastage of colour
 ink for black (when the result is better with a black cartridge)
 
 I was mentioning that in Windows, the HP driver handles this
 automatically and doesn't need any special options, but in Linux,
 printing mixed BW/colour documents always takes longer and the results
 are poorer because the black cartridge is never used.
 
 I am surprised that Linux HP drivers haven't fixed the issue at all
 over the years.
 
 I would say that is not a driver's fault but a printer design feature.
 Take it as it is. Cheap devices are marketed mostly for Windows platform
 (i.e., win-modems that need a windows driver to be properly detected and
 configured, fake-raid controllers, etc...).
 
 As I said you before, our HP laserjet colour printer (PostScript based)
 do have that option you are looking for. I'd say those enhanced features
 come with the hardware you are buying... and the money you spend on it
:-)
 
 Greetings,
 
 --
 Camaleón

I just followed up before I read your message and actually the answer to 
your question is YES, the device does support multiple cartridges, in 
Windows the printer use both cartridges to print a page which has multi-
colours and it is clear that the device does support the feature.

Under Linux the black text is blurred and not so black when printing 
pages in colour mode.


It's a real nuisance and pain to see colour wasted and the output so bad 
compared to when using the black cartridge.


-- 
Harishankar (http://harishankar.org http://lawstudentscommunity.com)


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Harishankar
On Fri, 30 Jul 2010 08:02:41 +, Camaleón wrote:

 On Fri, 30 Jul 2010 07:12:36 +, Harishankar wrote:
 
 On Fri, 30 Jul 2010 07:07:15 +, Harishankar wrote:
 
 On Fri, 30 Jul 2010 06:44:40 +, Camaleón wrote:
 
 (...)
 
 Yours seems to be an entry-level all-in-one device, and it's possible
 that the linux printer driver cannot handle all of the advanced
 options.
 
 (...)
 
 I'd like to add the note/clarification that the exact issue I'm having
 is NOT that the printer uses colour cartridge when instructed to do
 Normal Greyscale printing -- that works as expected and is good
 enough for printing pure BW or greyscale documents. It's that the
 printer DOES not use black cartridge when instructed to print a
 document in colour that has both colour graphics/text and black. Most
 colour documents are of that nature, so using full colour for even
 black results in poor print quality not to mention wastage of colour
 ink for black (when the result is better with a black cartridge)
 
 I was mentioning that in Windows, the HP driver handles this
 automatically and doesn't need any special options, but in Linux,
 printing mixed BW/colour documents always takes longer and the results
 are poorer because the black cartridge is never used.
 
 I am surprised that Linux HP drivers haven't fixed the issue at all
 over the years.
 
 I would say that is not a driver's fault but a printer design feature.
 Take it as it is. Cheap devices are marketed mostly for Windows platform
 (i.e., win-modems that need a windows driver to be properly detected and
 configured, fake-raid controllers, etc...).
 
 As I said you before, our HP laserjet colour printer (PostScript based)
 do have that option you are looking for. I'd say those enhanced features
 come with the hardware you are buying... and the money you spend on it
:-)
 
 Greetings,
 
 --
 Camaleón


So your answer is basically go buy a more expensive printer I don't need 
just to fix this problem.

Also I need an MFD. We scan and copy frequently and I don't want to spend 
even more on a laser MFD.


-- 
Harishankar (http://harishankar.org http://lawstudentscommunity.com)


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Camaleón
On Fri, 30 Jul 2010 08:09:05 +, Harishankar wrote:

 On Fri, 30 Jul 2010 08:02:41 +, Camaleón wrote:

 I would say that is not a driver's fault but a printer design
 feature. Take it as it is. Cheap devices are marketed mostly for
 Windows platform (i.e., win-modems that need a windows driver to be
 properly detected and configured, fake-raid controllers, etc...).
 
 As I said you before, our HP laserjet colour printer (PostScript based)
 do have that option you are looking for. I'd say those enhanced
 features come with the hardware you are buying... and the money you
 spend on it
:-)
 
 
 I just followed up before I read your message and actually the answer to
 your question is YES, the device does support multiple cartridges, 

Of course... it's a colour printer.

 in Windows the printer use both cartridges to print a page which has 
 multi-colours and it is clear that the device does support the feature.
 
 Under Linux the black text is blurred and not so black when printing
 pages in colour mode.

Because you bought an entry-level device that was designed for windows 
and it's not fully supported under linux. Live with that, at least you 
can print :-P
 
 It's a real nuisance and pain to see colour wasted and the output so bad
 compared to when using the black cartridge.

Next time, read the reviews or ask in the forums *before buying* a 
printer. Today is a *must* to be informed on the linux support for any 
piece of hardware, mostly for scanning devices (printers are getting 
better support those days).

Greetings,

-- 
Camaleón


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Harishankar
On Fri, 30 Jul 2010 08:17:58 +, Camaleón wrote:

 On Fri, 30 Jul 2010 08:09:05 +, Harishankar wrote:
 
 On Fri, 30 Jul 2010 08:02:41 +, Camaleón wrote:
 
 I would say that is not a driver's fault but a printer design
 feature. Take it as it is. Cheap devices are marketed mostly for
 Windows platform (i.e., win-modems that need a windows driver to be
 properly detected and configured, fake-raid controllers, etc...).
 
 As I said you before, our HP laserjet colour printer (PostScript
 based) do have that option you are looking for. I'd say those enhanced
 features come with the hardware you are buying... and the money you
 spend on it
:-)
 
 
 I just followed up before I read your message and actually the answer
 to your question is YES, the device does support multiple cartridges,
 
 Of course... it's a colour printer.
 
 in Windows the printer use both cartridges to print a page which has
 multi-colours and it is clear that the device does support the feature.
 
 Under Linux the black text is blurred and not so black when printing
 pages in colour mode.
 
 Because you bought an entry-level device that was designed for windows
 and it's not fully supported under linux. Live with that, at least you
 can print :-P
  
 It's a real nuisance and pain to see colour wasted and the output so
 bad compared to when using the black cartridge.
 
 Next time, read the reviews or ask in the forums *before buying* a
 printer. Today is a *must* to be informed on the linux support for any
 piece of hardware, mostly for scanning devices (printers are getting
 better support those days).
 
 Greetings,
 
 --
 Camaleón

I think that was harsh of you. I have this printer for a long time  4 - 
5 years and it has served me very well. We've been using this printer and 
it has given no issues in every other way.

I've seen this problem on Linux for a long long time and every time I 
assumed it was something I did wrong, but apparently the bug has existed 
for a long time (and I do consider it a bug, not a feature)

Unfortunately until HP really takes Linux seriously I doubt whether it 
will have the desired impact.

And no, I prefer not spending on devices just to get it working under 
Linux. I print occasionally anyway and it doesn't justify the extra cost 
either. A PSC was good enough for us then and it's good enough now.

I really thought that the cartridge issue would be resolved by now. 
Apologies for my responses, but I have got really really frustrated these 
days with the mediocre level of support given by hardware manufacturers 
for Linux.

-- 
Harishankar (http://harishankar.org http://lawstudentscommunity.com)


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Camaleón
On Fri, 30 Jul 2010 08:13:16 +, Harishankar wrote:

 On Fri, 30 Jul 2010 08:02:41 +, Camaleón wrote:

(...)

 As I said you before, our HP laserjet colour printer (PostScript based)
 do have that option you are looking for. I'd say those enhanced
 features come with the hardware you are buying... and the money you
 spend on it
:-)
 
 
 So your answer is basically go buy a more expensive printer I don't
 need just to fix this problem.

No, but keep you informed *before* buying.
 
 Also I need an MFD. We scan and copy frequently and I don't want to
 spend even more on a laser MFD.

Then you have to spend your money in a good device that have all such 
features and it's fully supported on your linux box. There are tons of 
hardware devices out there that simply do not work or are not fully 
supported in linux :-/

Greetings,

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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Harishankar
On Fri, 30 Jul 2010 08:22:55 +, Camaleón wrote:

 On Fri, 30 Jul 2010 08:13:16 +, Harishankar wrote:
 
 On Fri, 30 Jul 2010 08:02:41 +, Camaleón wrote:
 
 (...)
 
 As I said you before, our HP laserjet colour printer (PostScript
 based) do have that option you are looking for. I'd say those enhanced
 features come with the hardware you are buying... and the money you
 spend on it
:-)
 
 
 So your answer is basically go buy a more expensive printer I don't
 need just to fix this problem.
 
 No, but keep you informed *before* buying.

Where was this information available then? I keep asking this, this is 
such an obscure issue that it surfaces only after I take a colour 
document printout?

Even googling this issue I find very few articles referring to this 
particular drawback of Linux drivers.

It's a feature I would have expected to work 99% of the time. Calling me 
out on being unaware of this specific bug is not very kind of you!

  
 Also I need an MFD. We scan and copy frequently and I don't want to
 spend even more on a laser MFD.
 
 Then you have to spend your money in a good device that have all such
 features and it's fully supported on your linux box. There are tons of
 hardware devices out there that simply do not work or are not fully
 supported in linux :-/
 
 Greetings,
 
 --
 Camaleón

AFAIK, spending more money on hardware does not guarantee success with 
Linux. I've had expensive hardware also fail to work on Linux before. So 
yes, I understand that you need to state this, but I have been a Debian 
user for over 8 years now and I don't need to be told this specifically. 


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Camaleón
On Fri, 30 Jul 2010 08:22:14 +, Harishankar wrote:

 On Fri, 30 Jul 2010 08:17:58 +, Camaleón wrote:

(...)

 Next time, read the reviews or ask in the forums *before buying* a
 printer. Today is a *must* to be informed on the linux support for any
 piece of hardware, mostly for scanning devices (printers are getting
 better support those days).
 
 
 I think that was harsh of you. I have this printer for a long time  4 -
 5 years and it has served me very well. We've been using this printer
 and it has given no issues in every other way.

We all (users) have -or have had- some piece of hardware that it's not 
working with Linux. That is the crude fact, nothing strange here. 
 
 I've seen this problem on Linux for a long long time and every time I
 assumed it was something I did wrong, but apparently the bug has existed
 for a long time (and I do consider it a bug, not a feature)

You (or me) can call it as we want. It's HP who has the power to correct 
it or adding that option.
 
 Unfortunately until HP really takes Linux seriously I doubt whether it
 will have the desired impact.

So add yourself to the bug you found or open a new one.
 
 And no, I prefer not spending on devices just to get it working under
 Linux. I print occasionally anyway and it doesn't justify the extra cost
 either. A PSC was good enough for us then and it's good enough now.

Then keep it, that's up to you. You asked for a feature that was not 
available for your device and I tried to help you to diagnose a 
configuration problem (that lastly it turned out it was not).
 
 I really thought that the cartridge issue would be resolved by now.
 Apologies for my responses, but I have got really really frustrated
 these days with the mediocre level of support given by hardware
 manufacturers for Linux.

Yes, we all suffer for that. But HP is making a good job with HPLIP 
just... just that not all devices have the same good support for the 
drivers. I suppose older MFP lack some fetaures while newer ones, don't.

Greetings,

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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Harishankar
On Fri, 30 Jul 2010 08:33:00 +, Camaleón wrote:

 On Fri, 30 Jul 2010 08:22:14 +, Harishankar wrote:
 
 On Fri, 30 Jul 2010 08:17:58 +, Camaleón wrote:
 
 (...)
 
 Next time, read the reviews or ask in the forums *before buying* a
 printer. Today is a *must* to be informed on the linux support for any
 piece of hardware, mostly for scanning devices (printers are getting
 better support those days).
 
 
 I think that was harsh of you. I have this printer for a long time  4
 - 5 years and it has served me very well. We've been using this printer
 and it has given no issues in every other way.
 
 We all (users) have -or have had- some piece of hardware that it's not
 working with Linux. That is the crude fact, nothing strange here.
  
 I've seen this problem on Linux for a long long time and every time I
 assumed it was something I did wrong, but apparently the bug has
 existed for a long time (and I do consider it a bug, not a feature)
 
 You (or me) can call it as we want. It's HP who has the power to correct
 it or adding that option.
  
 Unfortunately until HP really takes Linux seriously I doubt whether it
 will have the desired impact.
 
 So add yourself to the bug you found or open a new one.
  
 And no, I prefer not spending on devices just to get it working under
 Linux. I print occasionally anyway and it doesn't justify the extra
 cost either. A PSC was good enough for us then and it's good enough
 now.
 
 Then keep it, that's up to you. You asked for a feature that was not
 available for your device and I tried to help you to diagnose a
 configuration problem (that lastly it turned out it was not).
  

Why we should consider it a non-available feature when it works under 
Windows? I know it's not an intelligent printer, but isn't it the job 
of the device driver to take care of those issues? If HP are actively 
involved in it???


 I really thought that the cartridge issue would be resolved by now.
 Apologies for my responses, but I have got really really frustrated
 these days with the mediocre level of support given by hardware
 manufacturers for Linux.
 
 Yes, we all suffer for that. But HP is making a good job with HPLIP
 just... just that not all devices have the same good support for the
 drivers. I suppose older MFP lack some fetaures while newer ones, don't.
 
 Greetings,
 
 --
 Camaleón

I would have thought HP if they were involved in the development of the 
HPLIP drivers would have fixed a simple issue like that on old or new 
printers particularly as they support the device 100% under Windows. I am 
not saying that they're not doing a good job, it's just strange that they 
have neglected to include an important series of low-end MF printers 
which a lot of us use at homes. 

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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Lisi
On Friday 30 July 2010 09:29:44 Harishankar wrote:
  So your answer is basically go buy a more expensive printer I don't
  need just to fix this problem.
 
  No, but keep you informed *before* buying.

 Where was this information available then?

http://www.google.co.uk/linux?num=30hl=enq=linux+compatible+printersbtnG=Searchmeta=

Lisi


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Camaleón
On Fri, 30 Jul 2010 08:29:44 +, Harishankar wrote:

 On Fri, 30 Jul 2010 08:22:55 +, Camaleón wrote:

(...)

 So your answer is basically go buy a more expensive printer I don't
 need just to fix this problem.
 
 No, but keep you informed *before* buying.
 
 Where was this information available then? 

Dunno... did you ask HP in that time, for instance?

 I keep asking this, this is
 such an obscure issue that it surfaces only after I take a colour
 document printout?

Obscure? Not, is just an option that is not avaialble for some printer 
models, not only yours, calm down.
 
 Even googling this issue I find very few articles referring to this
 particular drawback of Linux drivers.

It can be that not all people is interested in that feature. But again, 
if it was so important for you, you better had asked HP directly to be 
sure about your buying. Now there is little you can do, just complain :-(
 
 It's a feature I would have expected to work 99% of the time. 

I, knowing how these things work, don't.

 Calling me out on being unaware of this specific bug is not very kind
 of you!

Well, I am stating a fact: you were unaware that some concrete function 
was not a option for your device. You call that be not very kind? Okay, 
I call that to be unaware :-)
 
 Then you have to spend your money in a good device that have all such
 features and it's fully supported on your linux box. There are tons of
 hardware devices out there that simply do not work or are not fully
 supported in linux :-/
 

 
 AFAIK, spending more money on hardware does not guarantee success with
 Linux. I've had expensive hardware also fail to work on Linux before. So
 yes, I understand that you need to state this, but I have been a Debian
 user for over 8 years now and I don't need to be told this specifically.

Spend money with hardware that will work as you expect. Ask manufactures 
to get the full capabilities with Linux (I do), ask in the forums to get 
more feedback (I also do), and then pray for the best...

Greetings,

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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Klistvud

Dne, 30. 07. 2010 10:06:18 je Harishankar napisal(a):


Wow... I just checked the difference between Linux and Windows  
printing

using my printer. The speed difference is also amazing. In Windows the
printer responds so quickly and also prints the page fast. The black  
and

greyscale parts of the printed page are crisp, sharp and clear (as it
clearly uses the black cartridge) and the colours are rendered using  
the

colour cartridge as per normal.

So well yes, the Linux drivers STILL face this issue and I'm not sure
whether it will ever be fixed at all. Even the old hpijs drivers have  
the

same issue and so does the new hpcups driver.

I feel very disappointed that I cannot take multi-colour document
printouts properly in Linux even after all these years. :-(



Not to worry. Cheap printers are designed to die fast, so in a year or  
two you'll be shopping for a new printer anyway. When you do, be sure  
to check the hplip compatibility page *first*, and only buy a printer  
that has *full* hplip support. It's what I did prior to buying my last  
inkjet, and I must say I've never regretted it since (well, with the  
exception of the cartridge prices which are a ripoff.)


I simply don't buy any hardware that isn't well supported in GNU/Linux:  
I've learned that doing my research *first* is waaay better than  
pulling my hair out and flooding Linux support forums later.


For what it's worth, by purchasing a Linux-compatible device I increase  
its market success by 1 unit, so I also send a message to the  
manufacturers (well, sort of).


P.S. Could you please trim your posts?

--
Regards, and sorry for not being of any practical help

Klistvud
Certifiable Loonix User #481801
http://bufferoverflow.tiddlyspot.com


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Camaleón
On Fri, 30 Jul 2010 08:38:08 +, Harishankar wrote:

 On Fri, 30 Jul 2010 08:33:00 +, Camaleón wrote:

(...)

 Then keep it, that's up to you. You asked for a feature that was not
 available for your device and I tried to help you to diagnose a
 configuration problem (that lastly it turned out it was not).
  
  
 Why we should consider it a non-available feature when it works under
 Windows? I know it's not an intelligent printer, but isn't it the job
 of the device driver to take care of those issues? If HP are actively
 involved in it???

HP manufactures many type of printer devices: PCL based, Postscript based 
and low-end devices mainly for windows. You bought the latter which is 
linux featured lacking, bad luck. 

HP provides support and bug management via webpage:

http://hplipopensource.com/hplip-web/index.html

(...)

 I would have thought HP if they were involved in the development of the
 HPLIP drivers would have fixed a simple issue like that on old or new
 printers particularly as they support the device 100% under Windows.

Maybe is just they cannot add that feature for linux unless they re-
design from scratch the printer. Many of those low-end hardware based 
devices impede that possibility :-?

 I am not saying that they're not doing a good job, it's just strange 
 that they have neglected to include an important series of low-end MF
 printers which a lot of us use at homes.

Ask them for that. They will tell you whether tecnically possible or just 
a market strategy.

Greetings,

-- 
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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Harishankar

 Ask them for that. They will tell you whether tecnically possible or
 just a market strategy.

Actually the HPIJS driver for this device has the setting:

Resolution, Quality, Ink Type, Media Type: 300dpi color black + color 
cartridge

But it is obviously ignored.

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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Harishankar
On Fri, 30 Jul 2010 11:02:30 +0200, Klistvud wrote:

 Not to worry. Cheap printers are designed to die fast, so in a year or
 two you'll be shopping for a new printer anyway. When you do, be sure to
 check the hplip compatibility page *first*, and only buy a printer that
 has *full* hplip support. It's what I did prior to buying my last
 inkjet, and I must say I've never regretted it since (well, with the
 exception of the cartridge prices which are a ripoff.)
 
 I simply don't buy any hardware that isn't well supported in GNU/Linux:
 I've learned that doing my research *first* is waaay better than pulling
 my hair out and flooding Linux support forums later.
 
 For what it's worth, by purchasing a Linux-compatible device I increase
 its market success by 1 unit, so I also send a message to the
 manufacturers (well, sort of).
 
 P.S. Could you please trim your posts?

Actually this printer has been used for 4-5 years now and it still 
appears to be going strong. It seems I got lucky???

I appreciate HP products, but I feel these issues are not particularly on 
the top of your mind while shopping for a printer. Especially considering 
that I already knew that HP printers are supported.

Linux awareness is pretty low in India generally even though it's 
popularity is rising. Determining the level of support for a device is 
more information than I can expect from a salesman leave alone a 
technician. (I buy my products from a dealer, not HP directly.)



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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Lisi
On Friday 30 July 2010 10:09:14 Harishankar wrote:
 I appreciate HP products, but I feel these issues are not particularly on
 the top of your mind while shopping for a printer.

Perhaps they should be!  They are certainly at the top of my mind when I buy 
_any_ hardware that I intend to use with Linux.  And printers and scanners 
are so easy to check.

And I do the research myself - it is no good asking salesmen.  yer what? is 
the commonest response.

Lisi


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Camaleón
On Fri, 30 Jul 2010 09:06:48 +, Harishankar wrote:

 Ask them for that. They will tell you whether tecnically possible or
 just a market strategy.
 
 Actually the HPIJS driver for this device has the setting:
 
 Resolution, Quality, Ink Type, Media Type: 300dpi color black + color
 cartridge
 
 But it is obviously ignored.

Then, care to fill a bug at HPLIP site?

If the option is there (you said *it was not*) it should work. If not, 
you can report it.

Choose a PDF file of your choice (with high levels of black) and print 
out a sample page from windows and then print the same page with linux.

In both cases, select color+black from driver settings and then scan 
both pages to send it out to HPLIP devels.

They will tell :-)

Greetings,

-- 
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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Harishankar
On Fri, 30 Jul 2010 10:06:49 +, Camaleón wrote:

 Then, care to fill a bug at HPLIP site?
 
 If the option is there (you said *it was not*) it should work. If not,
 you can report it.
 
 Choose a PDF file of your choice (with high levels of black) and print
 out a sample page from windows and then print the same page with linux.
 
 In both cases, select color+black from driver settings and then scan
 both pages to send it out to HPLIP devels.
 
 They will tell :-)
 
 Greetings,
 
 --
 Camaleón

The bug was filed - I think I mentioned it in my first post. The status 
on the issue has been the same for years.

The ACTUAL option was not available in the newer hpcups driver, but it is 
available in the older hpijs driver, but the result is the same. :-(

That's why I haven't filed a bug. HPLIP developers haven't cared for it 
for years (?) Never read an official response.


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Harishankar
On Fri, 30 Jul 2010 10:20:47 +0100, Lisi wrote:

 On Friday 30 July 2010 10:09:14 Harishankar wrote:
 I appreciate HP products, but I feel these issues are not particularly
 on the top of your mind while shopping for a printer.
 
 Perhaps they should be!  They are certainly at the top of my mind when I
 buy _any_ hardware that I intend to use with Linux.  And printers and
 scanners are so easy to check.
 
 And I do the research myself - it is no good asking salesmen.  yer
 what? is the commonest response.
 
 Lisi

To be honest it was so long ago that I don't remember at all what was the 
thought process. I wasn't probably even aware that the cartridge 
selection and usage would be a problem on a colour printer. It's easy to 
be wise after the fact, but back then it never struck my mind.

All I knew was the printer was supported in Linux. The actual levels of 
support has not occurred to me.



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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Klistvud

Dne, 30. 07. 2010 11:20:47 je Lisi napisal(a):


And I do the research myself - it is no good asking salesmen.  yer  
what? is

the commonest response.



You may consider yourself lucky. Here in Slovenia, try check the  
personal care department! is their commonest response. Linex happens  
to be a much advertised brand of adult diapers.


Hmm, this is becoming slightly offtopic ...
--
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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Camaleón
On Fri, 30 Jul 2010 10:17:23 +, Harishankar wrote:

 On Fri, 30 Jul 2010 10:06:49 +, Camaleón wrote:
 
 Then, care to fill a bug at HPLIP site?
 
 If the option is there (you said *it was not*) it should work. If not,
 you can report it.

(...)
 
 The bug was filed - I think I mentioned it in my first post. The status
 on the issue has been the same for years.

Mmm... it is not clear to me -from the bug you pointed- what driver 
options was using the reporter (hplip or hpijs).
 
 The ACTUAL option was not available in the newer hpcups driver, but it
 is available in the older hpijs driver, but the result is the same. :-(

That is a different bug you should report (meaning: hpjis has the 
possibility to select using black cartridge -which fails- and hlpip does 
not). It's a missing feature.

 That's why I haven't filed a bug. HPLIP developers haven't cared for it
 for years (?) Never read an official response.

If you leave it and don't insist, they won't do anything :-(

Greetings,

-- 
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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Harishankar
On Fri, 30 Jul 2010 10:35:29 +, Camaleón wrote:

 If you leave it and don't insist, they won't do anything :-(
 
 Greetings,
 
 --
 Camaleón

I have to create a launchpad account to report the bug? Nevertheless I 
suppose I might have to add my voice.

Problem is it appears hpijs has been deprecated in favour of hpcups and 
now I am wondering whether the printout quality was an intentional 
omission. With the HPCUPs driver I cannot even select the DPI 
resolution :-( 



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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Camaleón
On Fri, 30 Jul 2010 10:42:52 +, Harishankar wrote:

 On Fri, 30 Jul 2010 10:35:29 +, Camaleón wrote:
 
 If you leave it and don't insist, they won't do anything :-(
 
 
 I have to create a launchpad account to report the bug? Nevertheless I
 suppose I might have to add my voice.

I'm afraid yes because HPLIP uses launchpad to handle support questions 
and bug reports.
 
 Problem is it appears hpijs has been deprecated in favour of hpcups and
 now I am wondering whether the printout quality was an intentional
 omission. With the HPCUPs driver I cannot even select the DPI resolution
 :-(

Well, HPLIP usually provide more options than the old HPIJS, but indeed, 
losing feataures (even they do not work) should be avoided :-)

As per HPLIP resolutions, if you examine the PPD file, you get:

***
*OutputMode NormalRGB/Normal Color: /cupsColorSpace 1/cupsBitsPerColor 
8/cupsRowStep 1/OutputType(0)/cupsString0(PlainNormalColor)/HWResolution[600 
600]setpagedevice
*OutputMode NormalGray/Normal Grayscale: /cupsColorSpace 1/cupsBitsPerColor 
8/cupsRowStep 2/OutputType(0)/cupsString0(PlainNormalGrayK)/HWResolution[600 
600]setpagedevice
*OutputMode DraftRGB/Draft Color: /cupsColorSpace 1/cupsBitsPerColor 
8/cupsRowStep 0/OutputType(-1)/cupsString0(PlainDraftColor)/HWResolution[300 
300]setpagedevice
*OutputMode DraftGray/Draft Grayscale: /cupsColorSpace 1/cupsBitsPerColor 
8/cupsRowStep 2/OutputType(-1)/cupsString0(PlainDraftGrayK)/HWResolution[300 
300]setpagedevice
*OutputMode Photo/High-Resolution Photo: /cupsColorSpace 1/cupsBitsPerColor 
8/cupsRowStep 0/OutputType(2)/cupsString0(PhotoBestPhotoColor)/HWResolution[600 
600]setpagedevice
***

So, 300ppp/600ppp are hidden but are there.

Greetings,

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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-30 Thread Harishankar
On Fri, 30 Jul 2010 11:02:04 +, Camaleón wrote:

 Well, HPLIP usually provide more options than the old HPIJS, but indeed,
 losing feataures (even they do not work) should be avoided :-)

I was wondering the same - why the hpcups interface is so bare compared 
to the old hpijs printer driver.

 
 As per HPLIP resolutions, if you examine the PPD file, you get:
 
 ***
 *OutputMode NormalRGB/Normal Color: /cupsColorSpace
 1/cupsBitsPerColor 8/cupsRowStep
 1/OutputType(0)/cupsString0(PlainNormalColor)/HWResolution[600
 600]setpagedevice *OutputMode NormalGray/Normal Grayscale:
 /cupsColorSpace 1/cupsBitsPerColor 8/cupsRowStep
 2/OutputType(0)/cupsString0(PlainNormalGrayK)/HWResolution[600
 600]setpagedevice *OutputMode DraftRGB/Draft Color:
 /cupsColorSpace 1/cupsBitsPerColor 8/cupsRowStep
 0/OutputType(-1)/cupsString0(PlainDraftColor)/HWResolution[300
 300]setpagedevice *OutputMode DraftGray/Draft Grayscale:
 /cupsColorSpace 1/cupsBitsPerColor 8/cupsRowStep
 2/OutputType(-1)/cupsString0(PlainDraftGrayK)/HWResolution[300
 300]setpagedevice *OutputMode Photo/High-Resolution Photo:
 /cupsColorSpace 1/cupsBitsPerColor 8/cupsRowStep
 0/OutputType(2)/cupsString0(PhotoBestPhotoColor)/HWResolution[600
 600]setpagedevice ***
 
 So, 300ppp/600ppp are hidden but are there.
 
 Greetings,
 
 --
 Camaleón

This is interesting to note. Apparently the web interface for CUPS is not 
exposing the settings. But even the hplip-gui tools don't seem to have 
the settings necessary to control printout quality and ink-type. 

I think this implies that the hpcups driver is more intelligent than the 
old hpijs one and should automatically detect the type of ink to be used, 
but it hasn't worked so far with my printer. 

SO far I haven't read any threads dealing with the hpcups driver. Most of 
the online discussions on this issue are centered around the old driver 
interface.

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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-29 Thread Harishankar
On Wed, 28 Jul 2010 06:09:01 +, Camaleón wrote:

 On Wed, 28 Jul 2010 04:45:58 +, Harishankar wrote:
 
 On Tue, 27 Jul 2010 14:53:59 +, Camaleón wrote:
 
 Have you tried by downloading the latest PPD file for your printer
 (hpcups 3.10.6.15 or hpijs 3.10.6.15) and adding a new printer
 instance with CUPS in the old fashioned way (I mean, without using
 HPLIP, just the provided PPD file)? :-?
 
 Actually hpcups has generated a PPD file on its own called
 HP_PSC_1315.ppd in /etc/cups/ppd
 
 Just ensure you have the lastest PPD version.
 
 No, don't unistall HPLIP. Just check the PPD file is up-to-date.
 
 I am not sure whether the PPD is supplied by the hpcups driver. Is it
 recommended that I switch back to the old hpijs driver (it seems to
 make no difference to this issue anyway.
 
 No, I am not suggesting you to switch back to any driver, only that you
 can try with the latest PPD revision available for your printer, taking
 that you are experiencing some problems with the current one.
 
 Greetings,
 
 --
 Camaleón


Thank you.

I am going to uninstall the printer and retry with your suggested latest 
version of the PPD file.


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-29 Thread Camaleón
On Thu, 29 Jul 2010 14:43:10 +, Harishankar wrote:

 On Wed, 28 Jul 2010 06:09:01 +, Camaleón wrote:

(...)

 No, I am not suggesting you to switch back to any driver, only that you
 can try with the latest PPD revision available for your printer, taking
 that you are experiencing some problems with the current one.

 Thank you.
 
 I am going to uninstall the printer and retry with your suggested latest
 version of the PPD file.

No need to unistall. Just add a new printer in Cups using the latest 
PPD file, that's all.

Remember that you can have as many printers as you like (even for the 
same device!), each one using a different driver or using different 
default options :-)

Greetings,

-- 
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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-29 Thread Harishankar
On Wed, 28 Jul 2010 06:09:01 +, Camaleón wrote:

 On Wed, 28 Jul 2010 04:45:58 +, Harishankar wrote:
 
 On Tue, 27 Jul 2010 14:53:59 +, Camaleón wrote:
 
 Have you tried by downloading the latest PPD file for your printer
 (hpcups 3.10.6.15 or hpijs 3.10.6.15) and adding a new printer
 instance with CUPS in the old fashioned way (I mean, without using
 HPLIP, just the provided PPD file)? :-?
 
 Actually hpcups has generated a PPD file on its own called
 HP_PSC_1315.ppd in /etc/cups/ppd
 
 Just ensure you have the lastest PPD version.
 
 No, don't unistall HPLIP. Just check the PPD file is up-to-date.
 
 I am not sure whether the PPD is supplied by the hpcups driver. Is it
 recommended that I switch back to the old hpijs driver (it seems to
 make no difference to this issue anyway.
 
 No, I am not suggesting you to switch back to any driver, only that you
 can try with the latest PPD revision available for your printer, taking
 that you are experiencing some problems with the current one.
 
 Greetings,
 
 --
 Camaleón

After I installed the latest PPD file for the printer I still see only 
the following options in printer settings:

Normal Color
Normal Grayscale
Draft Color
Draft Grayscale
High Resolution Photo

I see nothing about the printer settings to suggest that this latest PPD 
is different from the earlier driver. :-(

Should I try printing a test document to see if both BW and color 
cartridge are used to print multi-color documents with black text? (I'm 
not too hopeful :-(


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-29 Thread Camaleón
On Thu, 29 Jul 2010 15:02:03 +, Harishankar wrote:

 On Wed, 28 Jul 2010 06:09:01 +, Camaleón wrote:

(...)

 No, I am not suggesting you to switch back to any driver, only that you
 can try with the latest PPD revision available for your printer, taking
 that you are experiencing some problems with the current one.
 
 After I installed the latest PPD file for the printer I still see only
 the following options in printer settings:
 
 Normal Color
 Normal Grayscale
 Draft Color
 Draft Grayscale
 High Resolution Photo
 
 I see nothing about the printer settings to suggest that this latest PPD
 is different from the earlier driver. :-(

If there are no more options for the printer, maybe it's by design. Not 
all printers allow the same settings :-?

Does the windows driver provide addional settings than the linux one?

 Should I try printing a test document to see if both BW and color
 cartridge are used to print multi-color documents with black text? (I'm
 not too hopeful :-(

I think it won't work. You need to be able to define this:

***
Text Neutral Grays: 4 colour / [x] black only
Graphics Neutral Grays: 4 colour / [x] black only   
Photographs Neutral Grays: [x] 4 colour / black only
***

And those options are not available for your printer, neither using the 
old PPD nor the lastest :-(

Greetings,

-- 
Camaleón


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-29 Thread Harishankar
On Thu, 29 Jul 2010 16:15:02 +, Camaleón wrote:

 On Thu, 29 Jul 2010 15:02:03 +, Harishankar wrote:
 
 On Wed, 28 Jul 2010 06:09:01 +, Camaleón wrote:
 
 (...)
 
 No, I am not suggesting you to switch back to any driver, only that
 you can try with the latest PPD revision available for your printer,
 taking that you are experiencing some problems with the current one.
 
 After I installed the latest PPD file for the printer I still see only
 the following options in printer settings:
 
 Normal Color
 Normal Grayscale
 Draft Color
 Draft Grayscale
 High Resolution Photo
 
 I see nothing about the printer settings to suggest that this latest
 PPD is different from the earlier driver. :-(
 
 If there are no more options for the printer, maybe it's by design. Not
 all printers allow the same settings :-?
 
 Does the windows driver provide addional settings than the linux one?
 
 Should I try printing a test document to see if both BW and color
 cartridge are used to print multi-color documents with black text? (I'm
 not too hopeful :-(
 
 I think it won't work. You need to be able to define this:
 
 ***
 Text Neutral Grays: 4 colour / [x] black only Graphics Neutral Grays: 4
 colour / [x] black only Photographs Neutral Grays: [x] 4 colour / black
 only ***
 
 And those options are not available for your printer, neither using the
 old PPD nor the lastest :-(
 
 Greetings,
 
 --
 Camaleón

I am sure that it was a bug because I cannot afford to waste multi colour 
cartridge to generate the black text on pages where I need colour output 
also. It does work that way in Windows (maybe because the driver is more 
intelligent). I'm sure the HP PSC series of Multi-function printers 
fall into the category of cheap and unintelligent (that is the 
printer won't do the grunt work of choosing which cartridge to use for 
what type of output).

All I need is black text and greyscale graphics to print with black ink 
cartridge and colour text and output to print with the colour cartridge.

Hopefully somebody might find a solution to this. The question is how 
long will it take for the driver developers to fix it?

-- 
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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-28 Thread Camaleón
On Wed, 28 Jul 2010 04:45:58 +, Harishankar wrote:

 On Tue, 27 Jul 2010 14:53:59 +, Camaleón wrote:

 Have you tried by downloading the latest PPD file for your printer
 (hpcups 3.10.6.15 or hpijs 3.10.6.15) and adding a new printer
 instance with CUPS in the old fashioned way (I mean, without using
 HPLIP, just the provided PPD file)? :-?
 
 Actually hpcups has generated a PPD file on its own called
 HP_PSC_1315.ppd in /etc/cups/ppd

Just ensure you have the lastest PPD version.

 No, don't unistall HPLIP. Just check the PPD file is up-to-date.
 
 I am not sure whether the PPD is supplied by the hpcups driver. Is it
 recommended that I switch back to the old hpijs driver (it seems to make
 no difference to this issue anyway.

No, I am not suggesting you to switch back to any driver, only that you 
can try with the latest PPD revision available for your printer, taking 
that you are experiencing some problems with the current one.

Greetings,

-- 
Camaleón


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-27 Thread Camaleón
On Tue, 27 Jul 2010 05:29:45 +, Harishankar wrote:

 I'm using HPLIP /CUPS with the hpcups driver to print using my hp psc
 1315 printer.
 
 Has anybody had the issue that during a print job it is impossible to
 ask the printer to use both the BW and colour cartridge at the same
 time? I mean, if you select Normal Color it prints even black text using
 the colour cartridge (giving a non-sharp brownish grey effect) and when
 I select Normal Greyscale it is impossible to print in colour?

(...)

I have that options for my HP colour laserjet printer (using a PPD file, 
CUPS PS driver, not HPLIP):

***
Text Neutral Grays: 4 colour / [x] black only
Graphics Neutral Grays: 4 colour / [x] black only   
Photographs Neutral Grays: [x] 4 colour / black only
***

Those options are pretty close to its counterpart windows driver and can 
be changed at real time for each print.

 I had the same problem using HPIJS drivers as well but the HPCUPS
 haven't solved the problem either?
 
 Has anybody ever successfully printed a multi-coloured document with
 both the BW and colour cartridge used where black is printed using the
 BW cartridge and other colours printed using the colour cartridge like
 in Windows?
 
 This seems closely related to this bug report:
 https://bugs.launchpad.net/debian/+sour ... bug/235399
 
 Seems nobody at HP have resolved the issue related to Linux printing or
 am I doing something wrong?

Have you tried by downloading the latest PPD file for your printer 
(hpcups 3.10.6.15 or hpijs 3.10.6.15) and adding a new printer 
instance with CUPS in the old fashioned way (I mean, without using HPLIP, 
just the provided PPD file)? :-?

Greetings,

-- 
Camaleón


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-27 Thread Harishankar
On Tue, 27 Jul 2010 08:16:34 +, Camaleón wrote:

 On Tue, 27 Jul 2010 05:29:45 +, Harishankar wrote:
 
 I'm using HPLIP /CUPS with the hpcups driver to print using my hp psc
 1315 printer.
 
 Has anybody had the issue that during a print job it is impossible to
 ask the printer to use both the BW and colour cartridge at the same
 time? I mean, if you select Normal Color it prints even black text
 using the colour cartridge (giving a non-sharp brownish grey effect)
 and when I select Normal Greyscale it is impossible to print in colour?
 
 (...)
 
 I have that options for my HP colour laserjet printer (using a PPD file,
 CUPS PS driver, not HPLIP):
 
 ***
 Text Neutral Grays: 4 colour / [x] black only Graphics Neutral Grays: 4
 colour / [x] black only Photographs Neutral Grays: [x] 4 colour / black
 only ***
 
 Those options are pretty close to its counterpart windows driver and can
 be changed at real time for each print.
 
 I had the same problem using HPIJS drivers as well but the HPCUPS
 haven't solved the problem either?
 
 Has anybody ever successfully printed a multi-coloured document with
 both the BW and colour cartridge used where black is printed using the
 BW cartridge and other colours printed using the colour cartridge like
 in Windows?
 
 This seems closely related to this bug report:
 https://bugs.launchpad.net/debian/+sour ... bug/235399
 
 Seems nobody at HP have resolved the issue related to Linux printing or
 am I doing something wrong?
 
 Have you tried by downloading the latest PPD file for your printer
 (hpcups 3.10.6.15 or hpijs 3.10.6.15) and adding a new printer
 instance with CUPS in the old fashioned way (I mean, without using
 HPLIP, just the provided PPD file)? :-?
 
 Greetings,
 
 --
 Camaleón


Thanks for the response. Actually I have chosen the default driver 
provided by the hpcups package in Debian. Should I download a separate PPD 
from another website and try using that instead?

I configured the printer using the CUPS interface only. Should I 
uninstall HPLIP?

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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-27 Thread Camaleón
On Tue, 27 Jul 2010 14:38:23 +, Harishankar wrote:

 On Tue, 27 Jul 2010 08:16:34 +, Camaleón wrote:

(...)

 Have you tried by downloading the latest PPD file for your printer
 (hpcups 3.10.6.15 or hpijs 3.10.6.15) and adding a new printer
 instance with CUPS in the old fashioned way (I mean, without using
 HPLIP, just the provided PPD file)? :-?
 
 
 Thanks for the response. Actually I have chosen the default driver
 provided by the hpcups package in Debian. Should I download a separate
 PPD from another website and try using that instead?

Latest available PPD file descriptor for you printer is (or seems to be) 
3.10.6.15. What version do you have installed (PPD files are stored 
under /etc/cups/ppd)?

 I configured the printer using the CUPS interface only. Should I
 uninstall HPLIP?

No, don't unistall HPLIP. Just check the PPD file is up-to-date.

If not, you can download the tar.gz¹ and extract *only* the PPD file 
you need (/hplip-3.10.6/ppd/hpcups/...) so you can add a new printer in 
CUPS using that file (_do not delete_ the current printer, just _add_ 
another one. If neither works, you can easily delete the new printer and 
wait until HP corrects the bug).

¹ http://sourceforge.net/projects/hplip/files/

Greetings,

-- 
Camaleón


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Re: HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-27 Thread Harishankar
On Tue, 27 Jul 2010 14:53:59 +, Camaleón wrote:

 On Tue, 27 Jul 2010 14:38:23 +, Harishankar wrote:
 
 On Tue, 27 Jul 2010 08:16:34 +, Camaleón wrote:
 
 (...)
 
 Have you tried by downloading the latest PPD file for your printer
 (hpcups 3.10.6.15 or hpijs 3.10.6.15) and adding a new printer
 instance with CUPS in the old fashioned way (I mean, without using
 HPLIP, just the provided PPD file)? :-?

Actually hpcups has generated a PPD file on its own called HP_PSC_1315.ppd 
in /etc/cups/ppd

 
 
 Thanks for the response. Actually I have chosen the default driver
 provided by the hpcups package in Debian. Should I download a separate
 PPD from another website and try using that instead?
 
 Latest available PPD file descriptor for you printer is (or seems to be)
 3.10.6.15. What version do you have installed (PPD files are stored
 under /etc/cups/ppd)?
 
 I configured the printer using the CUPS interface only. Should I
 uninstall HPLIP?
 
 No, don't unistall HPLIP. Just check the PPD file is up-to-date.

I am not sure whether the PPD is supplied by the hpcups driver. Is it 
recommended that I switch back to the old hpijs driver (it seems to make 
no difference to this issue anyway.

 
 If not, you can download the tar.gz¹ and extract *only* the PPD file
 you need (/hplip-3.10.6/ppd/hpcups/...) so you can add a new printer in
 CUPS using that file (_do not delete_ the current printer, just _add_
 another one. If neither works, you can easily delete the new printer and
 wait until HP corrects the bug).
 
 ¹ http://sourceforge.net/projects/hplip/files/
 
 Greetings,
 
 --
 Camaleón



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HP PSC 1315 printer and hplip/hpcups printer cartridge mode issue

2010-07-26 Thread Harishankar
I'm using HPLIP /CUPS with the hpcups driver to print using my hp psc 
1315 printer.

Has anybody had the issue that during a print job it is impossible to ask 
the printer to use both the BW and colour cartridge at the same time? I 
mean, if you select Normal Color it prints even black text using the 
colour cartridge (giving a non-sharp brownish grey effect) and when I 
select Normal Greyscale it is impossible to print in colour?

I had the same problem using HPIJS drivers as well but the HPCUPS haven't 
solved the problem either?

Has anybody ever successfully printed a multi-coloured document with both 
the BW and colour cartridge used where black is printed using the BW 
cartridge and other colours printed using the colour cartridge like in 
Windows?

This seems closely related to this bug report: 
https://bugs.launchpad.net/debian/+sour ... bug/235399

Seems nobody at HP have resolved the issue related to Linux printing or 
am I doing something wrong?



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