Re: LibreOffice5 Writer will not load

2017-07-04 Thread tomas
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On Mon, Jul 03, 2017 at 10:21:13PM -0700, dmacdoug wrote:
> On Sun, Jul 02, 2017 at 12:12:40PM +0200, to...@tuxteam.de wrote:

[...]

> > Can you try to start it from a terminal [...]

[...]

> The first time I start it from a terminal there are no messages, but 
> there are three processes left running [...]

[...]

> Thanks for your reply.

Thank you for the detailed writeup. Fascinating. Sorry I haven't many
ideas to offer... but you might check whether there is a LO process
running *before* you first start it (perhaps started by your session
management, whatever)?

Cheers
- -- tomás
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Re: LibreOffice5 Writer will not load

2017-07-03 Thread Rene Engelhard
Hi,

On Mon, Jul 03, 2017 at 10:28:42PM -0700, dmacdoug wrote:
> On Sun, Jul 02, 2017 at 01:00:33PM +0200, Rene Engelhard wrote:
> > On Sat, Jul 01, 2017 at 11:05:20PM -0700, dmacdoug wrote:
> > > I have LibreOffice5 installed on Debian Stretch on an Asus EeePC
> > > notebook which uses an Atom N455 processor.  
> > 
> > i386?
> > 
> Yes
> 
> > > This same problem occurred  before I upgraded to Stretch from 
> > > Jessie.  I have several desktop computers with other processors
> > > on which Writer does not have this problem.
> > > 
> > > I'm wondering if this is a known issue.  I've not been able to
> > > discover anything on this.
> > 
> > It is. If you didn't find it you didn't even try looking at LOs
> > bugs in Debian. Here: 
> 
> 
> This problem has existed on this notebook for quite some time, and 
> I did look at the bug reports several months ago and found nothing

Ah, then its not this. But currently it will fail on i386...

There was some unclear report once noone was able to reproduce...

> As I mentioned in my reply to Tomas a little while ago, I happen 
> to also have a system with an amd64 processor which has an i386 OS 
> installed, and Writer seems to work just fine on it, so it seems 
> like it might be the difference between the processors that is 
> causing the problem rather than the difference between the i386 
> and amd64 distributions.

Hmm. In your case that might be right..

Regards,

Rene



Re: LibreOffice5 Writer will not load

2017-07-03 Thread dmacdoug
On Sun, Jul 02, 2017 at 01:00:33PM +0200, Rene Engelhard wrote:
> On Sat, Jul 01, 2017 at 11:05:20PM -0700, dmacdoug wrote:
> > I have LibreOffice5 installed on Debian Stretch on an Asus EeePC
> > notebook which uses an Atom N455 processor.  
> 
> i386?
> 
Yes

> > This same problem occurred  before I upgraded to Stretch from 
> > Jessie.  I have several desktop computers with other processors
> > on which Writer does not have this problem.
> > 
> > I'm wondering if this is a known issue.  I've not been able to
> > discover anything on this.
> 
> It is. If you didn't find it you didn't even try looking at LOs
> bugs in Debian. Here: 


This problem has existed on this notebook for quite some time, and 
I did look at the bug reports several months ago and found nothing
that seemed to apply.  My apologies for my laziness in failing to 
check again before asking on this list.  

As I mentioned in my reply to Tomas a little while ago, I happen 
to also have a system with an amd64 processor which has an i386 OS 
installed, and Writer seems to work just fine on it, so it seems 
like it might be the difference between the processors that is 
causing the problem rather than the difference between the i386 
and amd64 distributions.
> 
Thank you for your help.

Regards,  Don




Re: LibreOffice5 Writer will not load

2017-07-03 Thread dmacdoug
On Sun, Jul 02, 2017 at 12:12:40PM +0200, to...@tuxteam.de wrote:
> On Sat, Jul 01, 2017 at 11:05:20PM -0700, dmacdoug wrote:
> > I have LibreOffice5 installed on Debian Stretch on an Asus EeePC
> > notebook which uses an Atom N455 processor.  
> > 
> > All the LibreOffice modules seem to work fine except for Writer.
> 
> Can you try to start it from a terminal and see if there are error
> messages that shed more light on that?
> 
The first time I start it from a terminal there are no messages, but 
there are three processes left running, the oosplash and soffice.bin
that I mentioned before and also one instance of 
"/bin/sh /usr/bin/lowriter".

If I try to run lowriter from the terminal a second time, It simply
gives me back the terminal prompt after a second or two and leaves 
the same three processes running.  

However, if I then kill those three processes and then run lowriter 
from the terminal a third time, Writer starts up on the screen and 
it tells me there are two unsaved documents labeled Untitled1 and 
Untitled2 and asks whether to recover them or discard them.  If I 
discard them, it then displays the screen which offers recent 
documents.  If I select one of them everything then disappears from
the screen and the line prompt returns in the terminal.

This notebook is running an i386 system since the atom n455 processor 
is i386, however, I happen to have a system with an amd64 processor 
but which is running debian i386 stretch and Writer works fine on it. 
So, it seems like the processor rather than i386/amd64 is the 
operative difference.

I see that Rene Engelhard has also replied to me pointing out a couple 
of bug reports on this that I missed, so I will take a look at those 
to see if they help.

Thanks for your reply.

Regards, Don




Re: LibreOffice5 Writer will not load

2017-07-02 Thread Rene Engelhard
On Sat, Jul 01, 2017 at 11:05:20PM -0700, dmacdoug wrote:
> I have LibreOffice5 installed on Debian Stretch on an Asus EeePC
> notebook which uses an Atom N455 processor.  

i386?

> This same problem occurred  before I upgraded to Stretch from 
> Jessie.  I have several desktop computers with other processors
> on which Writer does not have this problem.
> 
> I'm wondering if this is a known issue.  I've not been able to
> discover anything on this.

It is. If you didn't find it you didn't even try looking at LOs
bugs in Debian. Here:

https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=865866

https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=865303 + friends
(ok, that one's closed given the kernel people though it's fixed, but
apparently not on i386)

https://lists.debian.org/debian-security/2017/07/msg0.html

Regards,

Rene



Re: LibreOffice5 Writer will not load

2017-07-02 Thread tomas
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On Sat, Jul 01, 2017 at 11:05:20PM -0700, dmacdoug wrote:
> I have LibreOffice5 installed on Debian Stretch on an Asus EeePC
> notebook which uses an Atom N455 processor.  
> 
> All the LibreOffice modules seem to work fine except for Writer.

Can you try to start it from a terminal and see if there are error
messages that shed more light on that?

I.e. open a terminal and type into it

  lowriter 

Cheers
- -- tomás
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LibreOffice5 Writer will not load

2017-07-01 Thread dmacdoug
I have LibreOffice5 installed on Debian Stretch on an Asus EeePC
notebook which uses an Atom N455 processor.  

All the LibreOffice modules seem to work fine except for Writer.
When I try to launch Writer it begins loading and a banner saying
"LibreOffice 5" appears across the middle of the screen for
several seconds, as would be normal.  There's a line at the
bottom of the banner which progresses across to demonstrate that
the program is loading until the line is all the way across, at
which point the banner disappears but the word processor never
appears.

ps shows that two processes are left running: "oosplash --writer" 
and "soffice.bin --writer --splash-pipe=5"

This same problem occurred  before I upgraded to Stretch from 
Jessie.  I have several desktop computers with other processors
on which Writer does not have this problem.

I'm wondering if this is a known issue.  I've not been able to
discover anything on this.

Don MacDougall