Re: Hypernews (was Re: debian-newbie list)

1997-02-23 Thread Jim Pick

 Unfortunately, I don't have any experience with HyperNews, but I am
 interested in contributing to this project.
 
 Please let me know if there is something I can do to assist.

Cool.  I'll set up HyperNews on the machine - it should be ready
by the middle of next week.  It doesn't look too hard to do,
so I'll do that myself -- and maybe you can help administrate and
moderate the pages themselves?

I'm thinking of structuring the documents like this:

http://dwww.jimpick.com/HyperNews/get/debian.html

would be the home page.  Then we can create discussion lists for
each package:

http://dwww.jimpick.com/HyperNews/get/debian/packages/{package name}.html

Plus we could have additional lists too.

We could use something like:

http://www.feedback.com.ar/debian/
or
http://rae.ton.tut.fi/preview/

to link to the package discussion list pages.  Eventually, I'm going to
put something like that into dwww.

I think it would be a nice complement to the existing mailing lists and
the bug reporting system.  Thanks for showing some interest.  :-)

Cheers,

 - Jim








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Re: Hypernews (was Re: debian-newbie list)

1997-02-22 Thread Branden Robinson
   Second, we need a person who edits all of the questions and answers into a
   web tree. The web tree should be orgnanized by package or something, and
   then under the package name you see a big list of questions and click on
   them to see tha answers.

 I was thinking that this would be a good thing to add to dwww (as an external
 link).  Unfortunately, dwww (which I am furiously working away on) probably
 won't be in any shape to support this for a few months.
 
 My concept is:  when requesting help on a topic, dwww would identify which
 package the topic belongs too.  Then, via a plug-in interface, other routines
 could add additional text and links to the page returned by the search engine.
 
 One of the plug-ins could be a link to a HyperNews archive.
 
 I am very interested in doing this.  I am even willing to contribute space
 on the dwww web server ( http://dwww.jimpick.com/ ) which I own.
 
 Maybe we don't have to wait until I get around to fixing up dwww.  If someone
 is willing to do the work, I can provide an account and space on my server
 so that HyperNews could be set up and the proper heirarchy created.  Send me 
 some e-mail if you are interested.

Unfortunately, I don't have any experience with HyperNews, but I am
interested in contributing to this project.

Please let me know if there is something I can do to assist.

-- 
 Any man who does not realize that he is half an | G. Branden Robinson
  animal is only half a man.  -- Thornton Wilder | [EMAIL PROTECTED]


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Re: debian-newbie list

1997-02-21 Thread Richard Weil
Hi,

I am a Linux (and Unix) newbie so before installing Debian I followed
this list for a while to get a sense of the likely problems and possible
solutions. Even without posting the list is helpful, but the sheer
volume of messages is difficult to handle.

I think Bruce's idea of building a web tree of responses is a really
good idea, but because it would seem to take a lot of effort to
coordinate, it may take a relatively longtime to implement (meaning lots
of messages everyday for the near future). Perhaps an easier and quicker
way to implement the tree would be to use an idea someone -- I think
Ami Ganguli -- proposed a month or two ago: once a question is posed,
all responses are sent to the questioner, who is then responsible for
summarizing the respones and posting to the list. These summarized
responses could immediately start being fed into the tree, while also
reducing mail.

Also, I don't think help -- tree or otherwise -- should be organized
solely by package. As a new user I don't necessarily know what package
is the source (or solution) to my problem. Ideally, in addition to
package, help could be referenced by subject, e.g., mail, mouse,
X-windows, etc. I know the HOW-TOs are organized by subject so it would
be somewhat redundant, but when a problem occurs the first question is
usually phrased in terms of subject.

Just my thoughts.

Richard


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Re: debian-newbie list

1997-02-21 Thread Ioannis Tambouras

 I'd like to see a standard for support questions that has people put
 keywords in the subject line.


  No need for such complications. Debian-user is fun, and I like the
the subject lines the way they are. Sure, some answers are repeated, so what!  
That is part of the fun, the audience guesses at the questions once more and
some day the ansers will settle, like jeopardy. Do not see anything wrong
here, except (of course) for the deselect-ftp, the crond, the clear screen,
the Netscape, and the syslogd questions. They are the ones that never end.
No big deal...

 If the user wants to scan the archieves, he scans the archieves. He
wants to post, he posts. He wants correct responses, he types 
$ man my_subject. He wants his answers posted, debian will post them.

 Who is willing to read long lists on the web? If I must browse through 
lists, I would rather read the long package manuals. We already have faqs,
howtos, min-howtos, /usr/doc, nag, uag. You don't want to read anything,
by all means, POST! 


 
( in the-fastest-urls-are-my-D-and-ENTER-keys mode. )


Ioannis Tambouras 
[EMAIL PROTECTED], West Palm Beach, Florida
Signed pgp-key on key server. 


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Re: debian-newbie list

1997-02-21 Thread Adam Shand
 This is a good idea, because a number of people have told me they
 find the prospect of posting to debian-user intimidating, because they
 expect to be flamed to a cinder by others on the list. Now, it's not
 nearly that bad, but I understand where they are coming from.

I'd subscribe and help where possible.

Me to where I could.  

There should be a FAQ that's posted to it as well... cause I'm sick of
telling people where to find PGP every other week :)

Adam



- Earthlight Communications Limited 
P.O. Box 5301   Adam Shand (fax) +64 3 477 5463
Dunedin, New Zealand   Systems Manager(voice) +64 3 479 0303
 http://www.earthlight.co.nz/larry/ 


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Re: debian-newbie list

1997-02-21 Thread J.H.M.Dassen
On Feb 20, Bruce Perens wrote
 I think what we need first is a person to coordinate all of the oldbies
 who are answering questions. There has to be a schedule, perhaps a mail
 alias that is directed to different people at different times, etc.
 
 Second, we need a person who edits all of the questions and answers into a
 web tree. The web tree should be orgnanized by package or something, and
 then under the package name you see a big list of questions and click on
 them to see tha answers.

It could be very useful to use the same system that's used for the
kernel hacker's guide (http://www.redhat.com:8080/HyperNews/get/khg.html).
The KHG uses HyperNews
(http://union.ncsa.uiuc.edu/HyperNews/get/hypernews.html); described as
HyperNews is a cross between the hypermedia of the WWW and Usenet
News. Readers can reply to base articles they read in the HyperNews 
web, and browse through the messages written by other people. A 
forum(base article) holds a list of messages on a topic, and you 
can reply to the base article or another reply. These messages are 
laid out in an indented tree format that shows how the messages are 
related (i.e. all replies to a message are listed under it and 
indented). Users can become members of HyperNews or subscribe to a 
forum in order to get e-mail whenever a message is posted, so they 
don't have to check if anything new has been added. This e-mail 
gateway is also bi-directional, so the user doesn't have to find a
web browser to reply. HyperNews then places the message in the 
appropriate forum. 

Note that the editor will need an account on the machine hosting HyperNews;
www.debian.org is based on mirroring only, so another host would have to be
used.

Ray
-- 
POPULATION EXPLOSION  Unique in human experience, an event which happened 
yesterday but which everyone swears won't happen until tomorrow.  
- The Hipcrime Vocab by Chad C. Mulligan 


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Re: debian-newbie list

1997-02-21 Thread Susan G. Kleinmann
Related idea:
I'm thinking about working on the FAQ this weekend, and one thing I'd
like to do is to break it up into at least two parts:
--one which is general, and 
--one which focusses only on dselect and dpkg.

Of course, we could break it up further.  For example, we could have 
--an FAQ on installation and booting, and 
--an FAQ on using the Debian archives.  
--an FAQ on other Debian utilities or Debian practices.
--an FAQ on printing and text utilities
--an FAQ on TCP/IP problems, including PPP.

From my posts on other lists, one would also conclude that I believe
we also need
--an FAQ on package development.

An argument could be made that it might be a good idea to have user 
lists that were broken up along the same lines as the FAQs.

Reactions?
Susan Kleinmann


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Re: debian-newbie list

1997-02-21 Thread Andreas Tille
On Fri, 21 Feb 1997, Susan G. Kleinmann wrote:

 Of course, we could break it up further.  For example, we could have 
 --an FAQ on installation and booting, and 
 --an FAQ on using the Debian archives.  
 --an FAQ on other Debian utilities or Debian practices.
 --an FAQ on printing and text utilities
 --an FAQ on TCP/IP problems, including PPP.
This would be a good idea in my opinion.
 
 An argument could be made that it might be a good idea to have user 
 lists that were broken up along the same lines as the FAQs.
This is possibly necessary, because there is so much traffic on this list.
Subscribing this list my dayly mail incresed from about 20 to more than
hundred letters. I'm afraid getting so much per day I sometimes realize
some important mails while pressing 'd' (delete this letter) while scanning
only the subjects.
 
Thanks for doing the job to write the FAQs

   Andreas.


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Hypernews (was Re: debian-newbie list)

1997-02-21 Thread Jim Pick

 On Feb 20, Bruce Perens wrote
  I think what we need first is a person to coordinate all of the oldbies
  who are answering questions. There has to be a schedule, perhaps a mail
  alias that is directed to different people at different times, etc.
  
  Second, we need a person who edits all of the questions and answers into a
  web tree. The web tree should be orgnanized by package or something, and
  then under the package name you see a big list of questions and click on
  them to see tha answers.
 
 It could be very useful to use the same system that's used for the
 kernel hacker's guide (http://www.redhat.com:8080/HyperNews/get/khg.html).
 The KHG uses HyperNews
 (http://union.ncsa.uiuc.edu/HyperNews/get/hypernews.html); 

I was thinking that this would be a good thing to add to dwww (as an external
link).  Unfortunately, dwww (which I am furiously working away on) probably
won't be in any shape to support this for a few months.

My concept is:  when requesting help on a topic, dwww would identify which
package the topic belongs too.  Then, via a plug-in interface, other routines
could add additional text and links to the page returned by the search engine.

One of the plug-ins could be a link to a HyperNews archive.

I am very interested in doing this.  I am even willing to contribute space
on the dwww web server ( http://dwww.jimpick.com/ ) which I own.

Maybe we don't have to wait until I get around to fixing up dwww.  If someone
is willing to do the work, I can provide an account and space on my server
so that HyperNews could be set up and the proper heirarchy created.  Send me 
some e-mail if you are interested.

Cheers,

 - Jim












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Description: PGP signature


Re: debian-newbie list

1997-02-21 Thread Daniel Robbins
On Fri, 21 Feb 1997, Susan G. Kleinmann wrote:

 Related idea:
 I'm thinking about working on the FAQ this weekend, and one thing I'd
 like to do is to break it up into at least two parts:
 --one which is general, and 
 --one which focusses only on dselect and dpkg.
 
 Of course, we could break it up further.  For example, we could have 
 --an FAQ on installation and booting, and 
 --an FAQ on using the Debian archives.  
 --an FAQ on other Debian utilities or Debian practices.

I think you should combine the dselect and dpkg faq with the faq on using
the debian archives, and also throw in a little bit about networking and
ppp (pointing them in the right direction for their particular networking
setup), so that it'll be a really good resource for beginners (like me). 
That way they'll have all the info they need to get started in one place. 

-=-

Daniel Robbins
School of Medicine Computer Services
University of New Mexico

[email:[EMAIL PROTECTED]



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debian-newbie list

1997-02-20 Thread Bruce Perens
From: Richard Morin [EMAIL PROTECTED]
 Is there any plan to have a debian-newbie to take some of the load 
 off of debian-user?

We could do this, but we'd have to have an organized force of
debian-oldbies on duty on the list to answer questions.

This is a good idea, because a number of people have told me they
find the prospect of posting to debian-user intimidating, because they
expect to be flamed to a cinder by others on the list. Now, it's not
nearly that bad, but I understand where they are coming from.

Bruce
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Re: debian-newbie list

1997-02-20 Thread Tim Sailer
In your email to me, Bruce Perens, you wrote:
 
 From: Richard Morin [EMAIL PROTECTED]
  Is there any plan to have a debian-newbie to take some of the load 
  off of debian-user?
 
 We could do this, but we'd have to have an organized force of
 debian-oldbies on duty on the list to answer questions.
 
 This is a good idea, because a number of people have told me they
 find the prospect of posting to debian-user intimidating, because they
 expect to be flamed to a cinder by others on the list. Now, it's not
 nearly that bad, but I understand where they are coming from.

I'd subscribe and help where possible.

Tim

-- 
 (work) [EMAIL PROTECTED] / (home) [EMAIL PROTECTED] - http://www.buoy.com/~tps
  Actually, I *do* know everything. I just don't get paid enough to show it.
** Disclaimer: My views/comments/beliefs, as strange as they are, are my own.**


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Re: debian-newbie list

1997-02-20 Thread Ami Ganguli
Tim Sailer wrote:
 
 I'd subscribe and help where possible.
 
 Tim

Me too.  But I'd like to see a standard for support questions
that has people put keywords in the subject line.  Define a
set of keywords (like lilo, dselect, format, etc.) that
can be used to categorize questions.  Then those individuals 
who would like to focus on specific topics can filter by 
keyword.

As things stand now, I have about 130 messages in my mailbox
each morning (and more arriving throughout the day).  The
first thing I do is scan the subject and from lines and
delete any that don't seem particularly interesting.  I would
be more inclined to offer help if I could focus on the topics
I feel knowledgable about.

Regards...
  ... Ami.


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Re: debian-newbie list

1997-02-20 Thread Richard Morin

 This is a good idea, because a number of people have told me they
 find the prospect of posting to debian-user intimidating, because they
 expect to be flamed to a cinder by others on the list. Now, it's not
 nearly that bad, but I understand where they are coming from.
 
   Bruce
 --

So far, I can't say enough how helpful folks have been on this list.  
I only wish I could contribute in some small way.  Which, I guess I 
try to do by living off of unstable.  If my machine goes down, no 
biggie, however, my lack of understanding, at times might frustrate 
more experienced users.  Perhaps I should re-phrase that, my 
inability to be very specific about just what is wrong, and what I've 
tried, to remedy the situation, could peeve people off.  

I do realize that the developers need the feedback, from as many 
different types of H/W and S/W combinations as possible.  Therefore, 
I will continue what I'm doing, I'm learning a whole lot, and 
so far no one has told me to RTFM. :-)   

I just think it might be a little more comfortable for complete 
novices to have a group which is *specifically ready to 
hear*uh, whats dpkg, perhaps it would allow a series of 
canned responses to be drafted for these common questions.

I'm new to the Linux community and Debian, but to me, it seems like 
Linux and Debian are just on the cusp of wide acceptance.  Some of 
you veterans better get ready for the army of the clueless which has 
yet to join the ranks.  I guess I'll lump myself in that group, for 
now! :-)  I'll try to learn from the veterans what it took to get the 
Linux community to this point(co-operation, volunteers, sweat, blood 
and tears) and continue in the same vein.  Yeah, I want to make some 
money out of this in the _long run_(a new job), but I'll try and 
maintain a balance.

Sorry for ramblin'  
from the wings shoot 'im now, shoot 'im now/

Rich M
[EMAIL PROTECTED]  


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Re: debian-newbie list

1997-02-20 Thread Bruce Perens
I think what we need first is a person to coordinate all of the oldbies
who are answering questions. There has to be a schedule, perhaps a mail
alias that is directed to different people at different times, etc.

Second, we need a person who edits all of the questions and answers into
a web tree. The web tree should be orgnanized by package or something, 
and then under the package name you see a big list of questions and click
on them to see tha answers.

Thanks

Bruce
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Re: debian-newbie list

1997-02-20 Thread jghasler
Ami Ganguli writes:
 I'd like to see a standard for support questions that has people put
 keywords in the subject line.

By the time they understand the standard they aren't newbies anymore.  How
about a form for them to fill out on the web page?  Then post the filled
out form to a list subscribed to by the volunteer oldies, who can filter
the questions any way they wish.
-- 
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[EMAIL PROTECTED]Do with it what you will.
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