Wednesday, August 13, 2003, 9:12:05 PM, you wrote: RSP> I'm trying to gather some information about small businesses whose E-mail RSP> is being blocked by AOL (as well as information on small businesses using RSP> cable or DSL that are *not* being blocked).
RSP> If your E-mail is being blocked by AOL (or you are not being blocked by RSP> AOL, and use cable or DSL), could you please E-mail me (off-list, to RSP> [EMAIL PROTECTED])? If possible, I would be interested in knowing: Hi Scott. We have one client who is getting a user unknown error. Here is the fun part. I can send an email from one machine with one email [EMAIL PROTECTED] address and it's working fine, we can contact the person no problem. I can go to another machine on the same network, use a different email address [EMAIL PROTECTED] and email the same person and it gets bounced with a user unknown error. High speed cable modem connection to the net on both machine, Outlook 2000 same version on both machines. I contacted AOL and here was the response: --------------------------------------- Hello! My name is Rye from America Online Technical Department. I understand you have concern about e-mail returned to you with an error message from America Online (AOL). I would like to apologize for the inconvenience this has caused you. ABOUT E-MAIL RETURNED WITH ERROR MESSAGES The message is an automated response from AOL. The message means an intended recipient of the e-mail is a Screen Name that does not exist: either the account is closed, or the Screen Name is misspelled or there might have been system difficulties. TO RESOLVE THE ISSUE, PLEASE REFER TO THE INFORMATION BELOW: AOL allows members the option to block incoming e-mail with the Mail Controls feature. It is possible that the AOL member has blocked their mailbox from receiving Internet e-mail. America Online values the privacy of all AOL members. AOL members can select the type of e-mail they receive. If you feel your e-mail address may have been blocked in error, please contact the recipient through other means to resolve the issue. For more information, please visit the AOL Postmaster Web site: http://members.aol.com/postmaster Please feel free to write back for any inquiries, comments or suggestions and I will be more than happy to assist you. Have a great day and take care! :-) ---------------------------------------- I gave them the same info I just told you. Glad I am not an AOL customer :-) -- Cheers Mark ProNet 22A Colborne Street West Orillia, Ontario L3V 2Y3 ph: [705] 329-3949 fx: [705] 327-9880 --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
