RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-12 Thread David Barker
SmarterMail was not deleting these files and were handing them to Declude.
That is what was causing the problem. Yes you are correct they should not
have been handing these messages to Declude in the first place.

David B
www.declude.com 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T
(Lists)
Sent: Wednesday, July 12, 2006 5:36 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

So SmarterMail says they were deleting them. My question is when? Files
related to an incomplete e-mail session should be deleted right away at the
close of the session, not left lying around for another program to pick them
up.

Could that be what is happening, SmarterMail was deleting them on a cycle or
time basis rather than properly at the close of the "failed" session?

John T
eServices For You

"Seek, and ye shall find!"

> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> Gary Steiner
> Sent: Wednesday, July 12, 2006 1:04 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> I don't know.  I'm still trying to understand the "problem".  Declude
added a "fix" to
> 4.2.20 that moves files to the error directory that they say were 
> coming
through as
> spam leakage.  SmarterTools says these files are normally deleted by
SmarterMail,
> and and the only reason I see them in the error directory is that 
> Declude
puts them
> there before SmarterMail has a chance to delete them.  Now these two
statements
> contradict each other.  Either SmarterMail was deleting these files or 
> it
was not.  Since
> I never saw them before 4.23.20, I have to assume that SmarterMail was
deleting
> them.  So if SmarterMail was deleting the files, then why did Declude
decide to
> intercept them in 4.2.20 and prevent SmarterMail from deleting them?
> 
> Hopefully, since as you say Declude is working with SmarterTools "to
resolve this
> between us" we will see a new fix soon that will make this issue moot.
> 
> 
> 
>  Original Message 
> > From: "David Barker" <[EMAIL PROTECTED]>
> > Sent: Wednesday, July 12, 2006 7:48 AM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> >
> > Gary,
> >
> > If we gave you the option to delete these messages (as SmarterMail
should be
> > doing) rather than move them to the \error directory would that 
> > solve
your
> > problem ?
> >
> > David B
> > www.declude.com
> >
> > -----Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> > Gary Steiner
> > Sent: Wednesday, July 12, 2006 3:41 AM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> >
> > As far as I'm concerned it's not a solution.  SmarterMail deleting 
> > these messages was not a problem for me, Declude dumping them into 
> > the error folder is.  I wasn't having a problem before 4.2.20, now I am.
> >
> > Everyone in support has their stint as the piñada.  My users don't 
> > know
who
> > SmarterTools or Declude are, they just know when they don't get 
> > their messages or messages they send don't reach their destination.  
> > But they
know
> > who I am, so I have to hold their hands and hear their cries and 
> > then
take
> > it back to SmarterTools and Declude.  And believe me, my users 
> > really
know
> > how to hit a piñada because most of them are Spanish. :)
> >
> > Another interesting thing is, before the decision was made to put 
> > this
"fix"
> > in a release version, didn't anyone foresee that dumping all these 
> > previously deleted files into the error folder would cause a problem?
As
> > soon as all those messages started showing up in my error directory 
> > it became pretty obvious.  Seems that this work you mention that 
> > Declude is doing with SmarterMail to resolve this problem should 
> > have been done
before
> > the "fix" was put into 4.2.20.
> >
> >
> >  Original Message 
> > > From: "David Barker" <[EMAIL PROTECTED]>
> > > Sent: Tuesday, July 11, 2006 5:49 PM
> > > To: declude.junkmail@declude.com
> > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > >
> > > Gary,
> > >
> > > From time to time I feel like the Declude pinyada but in this 
> >

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-12 Thread David Barker
This is the answer from SmarterTools:

"Messages with a “failed” status we would recommend just deleting those.
They represent messages that didn’t finish coming in via SMTP for a variety
of reasons – one could be that the connection terminated before the message
was transferred, another could be that the message violated the max message
size for the server."

So rather than move these messages to the Declude\Error folder in the next
release we will delete these messages as suggested by SmarterTools.

David B
www.declude.com
 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
Steiner
Sent: Wednesday, July 12, 2006 4:04 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

I don't know.  I'm still trying to understand the "problem".  Declude added
a "fix" to 4.2.20 that moves files to the error directory that they say were
coming through as spam leakage.  SmarterTools says these files are normally
deleted by SmarterMail, and and the only reason I see them in the error
directory is that Declude puts them there before SmarterMail has a chance to
delete them.  Now these two statements contradict each other.  Either
SmarterMail was deleting these files or it was not.  Since I never saw them
before 4.23.20, I have to assume that SmarterMail was deleting them.  So if
SmarterMail was deleting the files, then why did Declude decide to intercept
them in 4.2.20 and prevent SmarterMail from deleting them?

Hopefully, since as you say Declude is working with SmarterTools "to resolve
this between us" we will see a new fix soon that will make this issue moot.



 Original Message 
> From: "David Barker" <[EMAIL PROTECTED]>
> Sent: Wednesday, July 12, 2006 7:48 AM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Gary,
> 
> If we gave you the option to delete these messages (as SmarterMail 
> should be
> doing) rather than move them to the \error directory would that solve 
> your problem ?
> 
> David B
> www.declude.com
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> Gary Steiner
> Sent: Wednesday, July 12, 2006 3:41 AM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> As far as I'm concerned it's not a solution.  SmarterMail deleting 
> these messages was not a problem for me, Declude dumping them into the 
> error folder is.  I wasn't having a problem before 4.2.20, now I am.
> 
> Everyone in support has their stint as the piñada.  My users don't 
> know who SmarterTools or Declude are, they just know when they don't 
> get their messages or messages they send don't reach their 
> destination.  But they know who I am, so I have to hold their hands 
> and hear their cries and then take it back to SmarterTools and 
> Declude.  And believe me, my users really know how to hit a piñada 
> because most of them are Spanish. :)
> 
> Another interesting thing is, before the decision was made to put this
"fix"
> in a release version, didn't anyone foresee that dumping all these 
> previously deleted files into the error folder would cause a problem?  
> As soon as all those messages started showing up in my error directory 
> it became pretty obvious.  Seems that this work you mention that 
> Declude is doing with SmarterMail to resolve this problem should have 
> been done before the "fix" was put into 4.2.20.
> 
> 
>  Original Message 
> > From: "David Barker" <[EMAIL PROTECTED]>
> > Sent: Tuesday, July 11, 2006 5:49 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > 
> > Gary,
> > 
> > From time to time I feel like the Declude pinyada but in this 
> > instance we have provided a solution for what is happening in SM. 
> > And as I have said we are working with them to resolve this between us.
> > 
> > David B
> > www.declude.com
> > 
> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> > Gary Steiner
> > Sent: Tuesday, July 11, 2006 5:31 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > 
> > I don't have an answer to this question.  I just know that it is a
> problem.
> > 
> > 
> > But what I find amusing is, here is another instance of two vendors 
> > of interacting software products who point the finger at each other, 
> > both say

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-12 Thread John T \(Lists\)
So SmarterMail says they were deleting them. My question is when? Files
related to an incomplete e-mail session should be deleted right away at the
close of the session, not left lying around for another program to pick them
up.

Could that be what is happening, SmarterMail was deleting them on a cycle or
time basis rather than properly at the close of the "failed" session?

John T
eServices For You

"Seek, and ye shall find!"

> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
> Steiner
> Sent: Wednesday, July 12, 2006 1:04 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> I don't know.  I'm still trying to understand the "problem".  Declude
added a "fix" to
> 4.2.20 that moves files to the error directory that they say were coming
through as
> spam leakage.  SmarterTools says these files are normally deleted by
SmarterMail,
> and and the only reason I see them in the error directory is that Declude
puts them
> there before SmarterMail has a chance to delete them.  Now these two
statements
> contradict each other.  Either SmarterMail was deleting these files or it
was not.  Since
> I never saw them before 4.23.20, I have to assume that SmarterMail was
deleting
> them.  So if SmarterMail was deleting the files, then why did Declude
decide to
> intercept them in 4.2.20 and prevent SmarterMail from deleting them?
> 
> Hopefully, since as you say Declude is working with SmarterTools "to
resolve this
> between us" we will see a new fix soon that will make this issue moot.
> 
> 
> 
>  Original Message 
> > From: "David Barker" <[EMAIL PROTECTED]>
> > Sent: Wednesday, July 12, 2006 7:48 AM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> >
> > Gary,
> >
> > If we gave you the option to delete these messages (as SmarterMail
should be
> > doing) rather than move them to the \error directory would that solve
your
> > problem ?
> >
> > David B
> > www.declude.com
> >
> > -----Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
> > Steiner
> > Sent: Wednesday, July 12, 2006 3:41 AM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> >
> > As far as I'm concerned it's not a solution.  SmarterMail deleting these
> > messages was not a problem for me, Declude dumping them into the error
> > folder is.  I wasn't having a problem before 4.2.20, now I am.
> >
> > Everyone in support has their stint as the piñada.  My users don't know
who
> > SmarterTools or Declude are, they just know when they don't get their
> > messages or messages they send don't reach their destination.  But they
know
> > who I am, so I have to hold their hands and hear their cries and then
take
> > it back to SmarterTools and Declude.  And believe me, my users really
know
> > how to hit a piñada because most of them are Spanish. :)
> >
> > Another interesting thing is, before the decision was made to put this
"fix"
> > in a release version, didn't anyone foresee that dumping all these
> > previously deleted files into the error folder would cause a problem?
As
> > soon as all those messages started showing up in my error directory it
> > became pretty obvious.  Seems that this work you mention that Declude is
> > doing with SmarterMail to resolve this problem should have been done
before
> > the "fix" was put into 4.2.20.
> >
> >
> >  Original Message 
> > > From: "David Barker" <[EMAIL PROTECTED]>
> > > Sent: Tuesday, July 11, 2006 5:49 PM
> > > To: declude.junkmail@declude.com
> > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > >
> > > Gary,
> > >
> > > From time to time I feel like the Declude pinyada but in this instance
> > > we have provided a solution for what is happening in SM. And as I have
> > > said we are working with them to resolve this between us.
> > >
> > > David B
> > > www.declude.com
> > >
> > > -Original Message-
> > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> > > Gary Steiner
> > > Sent: Tuesday, July 11, 2006 5:31 PM
> > > To: declude.junkmail@declude.com
> > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> >

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-12 Thread Mark Strother
Whatever the previous setup was seemed to be working fine for us. I guess 
SmarterMail was deleting these automatically? We have well over 10,000 email 
accounts and never saw any spam leakage as discussed here. 

Now I have an error directory that grows 1+ GBs each day. If SmarterMail isn't 
deleting these correctly then I hope this information has been passed to them 
so this can be fixed. SmarterMail has been pretty responsive to our requests. 
It seems odd that Declude would have to hack together a "fix" for something 
that is apparently a SmarterMail issue.

I just don't want to have to deal with thousands of messages in the error 
directory and have to search through them daily to ensure they should all be 
there.  

 Mark Strother
 Pacific Online
 Phone: 604-638-6010 ext. 222
 Fax: 604-638-6020
 Toll Free: 1-877-503-9870
 http://www.pacificonline.com

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Barker
Sent: Wednesday, July 12, 2006 4:33 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

Gary,

If we gave you the option to delete these messages (as SmarterMail should be
doing) rather than move them to the \error directory would that solve your 
problem ?

David B
www.declude.com

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary Steiner
Sent: Wednesday, July 12, 2006 3:41 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

As far as I'm concerned it's not a solution.  SmarterMail deleting these 
messages was not a problem for me, Declude dumping them into the error folder 
is.  I wasn't having a problem before 4.2.20, now I am.

Everyone in support has their stint as the piñada.  My users don't know who 
SmarterTools or Declude are, they just know when they don't get their messages 
or messages they send don't reach their destination.  But they know who I am, 
so I have to hold their hands and hear their cries and then take it back to 
SmarterTools and Declude.  And believe me, my users really know how to hit a 
piñada because most of them are Spanish. :)

Another interesting thing is, before the decision was made to put this "fix"
in a release version, didn't anyone foresee that dumping all these previously 
deleted files into the error folder would cause a problem?  As soon as all 
those messages started showing up in my error directory it became pretty 
obvious.  Seems that this work you mention that Declude is doing with 
SmarterMail to resolve this problem should have been done before the "fix" was 
put into 4.2.20.


 Original Message 
> From: "David Barker" <[EMAIL PROTECTED]>
> Sent: Tuesday, July 11, 2006 5:49 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Gary,
> 
> From time to time I feel like the Declude pinyada but in this instance 
> we have provided a solution for what is happening in SM. And as I have 
> said we are working with them to resolve this between us.
> 
> David B
> www.declude.com
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> Gary Steiner
> Sent: Tuesday, July 11, 2006 5:31 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> I don't have an answer to this question.  I just know that it is a
problem.
> 
> 
> But what I find amusing is, here is another instance of two vendors of 
> interacting software products who point the finger at each other, both 
> saying "it's the other guy's fault."
> 
> 
> 
> ---- Original Message 
> > From: "John T \(Lists\)" <[EMAIL PROTECTED]>
> > Sent: Tuesday, July 11, 2006 5:21 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > 
> > Although I do not use SmarterMail, my take is these are like T files 
> > in Imail where it is not a complete message, but for some reason 
> > SmarterMail is allowing Declude to have them even though they are 
> > not
> complete.
> > 
> > John T
> > eServices For You
> > 
> > "Seek, and ye shall find!"
> > 
> > > -Original Message-
> > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf 
> > > Of Gary Steiner
> > > Sent: Tuesday, July 11, 2006 12:13 PM
> > > To: declude.junkmail@declude.com
> > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > > 
> > > Here is SmarterTools take on the problem:
> > > 
> > >

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-12 Thread Gary Steiner
I don't know.  I'm still trying to understand the "problem".  Declude added a 
"fix" to 4.2.20 that moves files to the error directory that they say were 
coming through as spam leakage.  SmarterTools says these files are normally 
deleted by SmarterMail, and and the only reason I see them in the error 
directory is that Declude puts them there before SmarterMail has a chance to 
delete them.  Now these two statements contradict each other.  Either 
SmarterMail was deleting these files or it was not.  Since I never saw them 
before 4.23.20, I have to assume that SmarterMail was deleting them.  So if 
SmarterMail was deleting the files, then why did Declude decide to intercept 
them in 4.2.20 and prevent SmarterMail from deleting them?

Hopefully, since as you say Declude is working with SmarterTools "to resolve 
this between us" we will see a new fix soon that will make this issue moot.



 Original Message 
> From: "David Barker" <[EMAIL PROTECTED]>
> Sent: Wednesday, July 12, 2006 7:48 AM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Gary,
> 
> If we gave you the option to delete these messages (as SmarterMail should be
> doing) rather than move them to the \error directory would that solve your
> problem ?
> 
> David B
> www.declude.com
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
> Steiner
> Sent: Wednesday, July 12, 2006 3:41 AM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> As far as I'm concerned it's not a solution.  SmarterMail deleting these
> messages was not a problem for me, Declude dumping them into the error
> folder is.  I wasn't having a problem before 4.2.20, now I am.
> 
> Everyone in support has their stint as the piñada.  My users don't know who
> SmarterTools or Declude are, they just know when they don't get their
> messages or messages they send don't reach their destination.  But they know
> who I am, so I have to hold their hands and hear their cries and then take
> it back to SmarterTools and Declude.  And believe me, my users really know
> how to hit a piñada because most of them are Spanish. :)
> 
> Another interesting thing is, before the decision was made to put this "fix"
> in a release version, didn't anyone foresee that dumping all these
> previously deleted files into the error folder would cause a problem?  As
> soon as all those messages started showing up in my error directory it
> became pretty obvious.  Seems that this work you mention that Declude is
> doing with SmarterMail to resolve this problem should have been done before
> the "fix" was put into 4.2.20.
> 
> 
>  Original Message 
> > From: "David Barker" <[EMAIL PROTECTED]>
> > Sent: Tuesday, July 11, 2006 5:49 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > 
> > Gary,
> > 
> > From time to time I feel like the Declude pinyada but in this instance 
> > we have provided a solution for what is happening in SM. And as I have 
> > said we are working with them to resolve this between us.
> > 
> > David B
> > www.declude.com
> > 
> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> > Gary Steiner
> > Sent: Tuesday, July 11, 2006 5:31 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > 
> > I don't have an answer to this question.  I just know that it is a
> problem.
> > 
> > 
> > But what I find amusing is, here is another instance of two vendors of 
> > interacting software products who point the finger at each other, both 
> > saying "it's the other guy's fault."
> > 
> > 
> > 
> >  Original Message 
> > > From: "John T \(Lists\)" <[EMAIL PROTECTED]>
> > > Sent: Tuesday, July 11, 2006 5:21 PM
> > > To: declude.junkmail@declude.com
> > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > > 
> > > Although I do not use SmarterMail, my take is these are like T files 
> > > in Imail where it is not a complete message, but for some reason 
> > > SmarterMail is allowing Declude to have them even though they are 
> > > not
> > complete.
> > > 
> > > John T
> > > eServices For You
> > > 
> > > "Se

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-12 Thread Chris Asaro
To uninstall you can do this from the add/remove programs function inside of
your control panel.  If you find this hasn't removed all of your components,
browse to your root:\imail directory from a command prompt and type
decludeproc -u

Good luck with build .20 I hope this proves to be the fix for your issue.
Thanks for your patients

Chris Asaro
Technical Support Engineer
Declude
Your Email Security is our Business
978.499.2933 x 7009 office
978.764.7960 mobile
978.988.1311 efax
 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John
Doyle
Sent: Monday, July 10, 2006 5:00 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

We are running Imail 8.22. I did the upgrade on Saturday, so far no
problems. I backed down from 4.2 b12 to 4.09 as I was getting email without
declude adding header information, and I was not able to find any record
in any declude log of the message being processed. So far I have not seen
a similar situation with build 20.

John

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of David
Barker
Sent: Friday, July 07, 2006 7:42 AM
To: Declude.Virus@declude.com; Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006


EVA ADD New NONSTANDARDHDR vulnerability test. Messages found to
have broken headers are moved to the \virus folder

EVA FIX ALLOWVULNERABILITIESFROM (for user)

EVA FIX BANEXT buffer overflow

SM  ADD When an error is found in the envelope (.hdr) file the
message is moved to the \error folder

SM  ADD Decludeproc will not start without a valid domainlist.xml

SM  FIX QUEUEFILE_SAVEFILE the log is showing the correct directory
path

SM  FIX Allows admin to set VIRDIR to any directory path in the
virus.cfg

David Barker
Product Manager
Your Email security is our businessT
978.499.2933 office
978.988.1311 fax
[EMAIL PROTECTED]



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at http://www.mail-archive.com.



RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-12 Thread David Barker
Gary,

If we gave you the option to delete these messages (as SmarterMail should be
doing) rather than move them to the \error directory would that solve your
problem ?

David B
www.declude.com

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
Steiner
Sent: Wednesday, July 12, 2006 3:41 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

As far as I'm concerned it's not a solution.  SmarterMail deleting these
messages was not a problem for me, Declude dumping them into the error
folder is.  I wasn't having a problem before 4.2.20, now I am.

Everyone in support has their stint as the piñada.  My users don't know who
SmarterTools or Declude are, they just know when they don't get their
messages or messages they send don't reach their destination.  But they know
who I am, so I have to hold their hands and hear their cries and then take
it back to SmarterTools and Declude.  And believe me, my users really know
how to hit a piñada because most of them are Spanish. :)

Another interesting thing is, before the decision was made to put this "fix"
in a release version, didn't anyone foresee that dumping all these
previously deleted files into the error folder would cause a problem?  As
soon as all those messages started showing up in my error directory it
became pretty obvious.  Seems that this work you mention that Declude is
doing with SmarterMail to resolve this problem should have been done before
the "fix" was put into 4.2.20.


 Original Message 
> From: "David Barker" <[EMAIL PROTECTED]>
> Sent: Tuesday, July 11, 2006 5:49 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Gary,
> 
> From time to time I feel like the Declude pinyada but in this instance 
> we have provided a solution for what is happening in SM. And as I have 
> said we are working with them to resolve this between us.
> 
> David B
> www.declude.com
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> Gary Steiner
> Sent: Tuesday, July 11, 2006 5:31 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> I don't have an answer to this question.  I just know that it is a
problem.
> 
> 
> But what I find amusing is, here is another instance of two vendors of 
> interacting software products who point the finger at each other, both 
> saying "it's the other guy's fault."
> 
> 
> 
> ---- Original Message ----
> > From: "John T \(Lists\)" <[EMAIL PROTECTED]>
> > Sent: Tuesday, July 11, 2006 5:21 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > 
> > Although I do not use SmarterMail, my take is these are like T files 
> > in Imail where it is not a complete message, but for some reason 
> > SmarterMail is allowing Declude to have them even though they are 
> > not
> complete.
> > 
> > John T
> > eServices For You
> > 
> > "Seek, and ye shall find!"
> > 
> > > -Original Message-
> > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf 
> > > Of Gary Steiner
> > > Sent: Tuesday, July 11, 2006 12:13 PM
> > > To: declude.junkmail@declude.com
> > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > > 
> > > Here is SmarterTools take on the problem:
> > > 
> > > > Failed is written to the .hdr if the message was not succesfully
> > recieved via SMTP.
> > > For
> > > > instance, if the connection is closed mid transmission. 
> > > > These(and
> > corresponding
> > > .emls) are
> > > > normally just deleted by SmarterMail. The only reason you are 
> > > > noticing
> > them is
> > > because of
> > > > Declude storing them in the error folder.
> > > 
> > > The implication is that Declude is interrupting part of 
> > > SmarterMail's
> > normail process.
> > > Now I know this is essentially what Declude does anyway, but 
> > > shouldn't
> > Declude know
> > > the difference between a message that has finished SMTP and 
> > > SmarterMail is
> > ready to
> > > deliver, and a message that is incomplete in the SMTP process and 
> > > an SMTP
> > retry is
> > > occurring so this failed message should be ignored?  Otherwise we 
> > > are
> > going to 

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-12 Thread Gary Steiner
As far as I'm concerned it's not a solution.  SmarterMail deleting these 
messages was not a problem for me, Declude dumping them into the error folder 
is.  I wasn't having a problem before 4.2.20, now I am.

Everyone in support has their stint as the piñada.  My users don't know who 
SmarterTools or Declude are, they just know when they don't get their messages 
or messages they send don't reach their destination.  But they know who I am, 
so I have to hold their hands and hear their cries and then take it back to 
SmarterTools and Declude.  And believe me, my users really know how to hit a 
piñada because most of them are Spanish. :)

Another interesting thing is, before the decision was made to put this "fix" in 
a release version, didn't anyone foresee that dumping all these previously 
deleted files into the error folder would cause a problem?  As soon as all 
those messages started showing up in my error directory it became pretty 
obvious.  Seems that this work you mention that Declude is doing with 
SmarterMail to resolve this problem should have been done before the "fix" was 
put into 4.2.20.


 Original Message 
> From: "David Barker" <[EMAIL PROTECTED]>
> Sent: Tuesday, July 11, 2006 5:49 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Gary,
> 
> From time to time I feel like the Declude pinyada but in this instance we
> have provided a solution for what is happening in SM. And as I have said we
> are working with them to resolve this between us.
> 
> David B
> www.declude.com
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
> Steiner
> Sent: Tuesday, July 11, 2006 5:31 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> I don't have an answer to this question.  I just know that it is a problem.
> 
> 
> But what I find amusing is, here is another instance of two vendors of
> interacting software products who point the finger at each other, both
> saying "it's the other guy's fault."
> 
> 
> 
> ---- Original Message ----
> > From: "John T \(Lists\)" <[EMAIL PROTECTED]>
> > Sent: Tuesday, July 11, 2006 5:21 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > 
> > Although I do not use SmarterMail, my take is these are like T files 
> > in Imail where it is not a complete message, but for some reason 
> > SmarterMail is allowing Declude to have them even though they are not
> complete.
> > 
> > John T
> > eServices For You
> > 
> > "Seek, and ye shall find!"
> > 
> > > -Original Message-
> > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> > > Gary Steiner
> > > Sent: Tuesday, July 11, 2006 12:13 PM
> > > To: declude.junkmail@declude.com
> > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > > 
> > > Here is SmarterTools take on the problem:
> > > 
> > > > Failed is written to the .hdr if the message was not succesfully
> > recieved via SMTP.
> > > For
> > > > instance, if the connection is closed mid transmission. These(and
> > corresponding
> > > .emls) are
> > > > normally just deleted by SmarterMail. The only reason you are 
> > > > noticing
> > them is
> > > because of
> > > > Declude storing them in the error folder.
> > > 
> > > The implication is that Declude is interrupting part of 
> > > SmarterMail's
> > normail process.
> > > Now I know this is essentially what Declude does anyway, but 
> > > shouldn't
> > Declude know
> > > the difference between a message that has finished SMTP and 
> > > SmarterMail is
> > ready to
> > > deliver, and a message that is incomplete in the SMTP process and an 
> > > SMTP
> > retry is
> > > occurring so this failed message should be ignored?  Otherwise we 
> > > are
> > going to get
> > > thousands of unneccessary incomplete messages dumped into the error 
> > > folder
> > that is
> > > going to do nothing other than to take up disk space.  Not to 
> > > mention that
> > if some
> > > other type of error occurs that puts a message in the error folder, 
> > > we'll
> > never find it
> > > because its buried under all these other superfluous mess

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-12 Thread Gary Steiner
I'm curious as to who was experiencing this deluge.  As far as I can tell, 
99.9% of the messages now ending up in the error folder are ones that 
SmarterMail (previous to Declude 4.2.20) would have deleted, and both the user 
and the system administrator (me) would never have seen them, let alone known 
that they had even existed.  So the only deluge I can see (previous to Declude 
4.2.20) would have been in the bit bucket.

Sandy hit it right on the nose in stating that this should have been a 
configurable option.  Previously, the only held spam was that which the system 
administrator had configured as being held.  Now Declude has arbitrarily turned 
the error folder into a new hold folder completely out of the system 
administrator's control.

And if this is indeed a SmarterMail problem, what is Declude going to do if and 
when SmarterMail fixes it?  Rip the bandaid off and put things back to the way 
they were?



 Original Message 
> From: "David Barker" <[EMAIL PROTECTED]>
> Sent: Tuesday, July 11, 2006 4:10 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> That is exactly what was happening prior to the fix and it created a deluge
> of spam ending up in SmarterMail inboxes.
> 
> David B
> www.declude.com 
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin
> Bilbee
> Sent: Tuesday, July 11, 2006 3:49 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> How about if the message has failed in the .hdr file declude just ignores
> the file to let SmarterMail process it as it see fit??? 
> 
> 
> Kevin Bilbee
> 
> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> > David Barker
> > Sent: Tuesday, July 11, 2006 12:26 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > 
> > Not sure who you spoke to at SmarterTools but I do NOT believe this is 
> > true.
> > 
> > 
> > Declude will not pick up a message until it is completed writing both 
> > the .hdr and .eml files, that is the reason why SmarterMail while 
> > writing the header will have the .eml file as .em_ (while writing) so 
> > that when the .hdr is complete ie. Written then and only then will 
> > Declude pick up the file to process it. Also you will see clearly, 
> > that the SM logs indicate a problem long before we receive the message.
> > 
> > This was a new problem introduced by SmarterMail - 4.2.20 provided a 
> > fix for this. Again coming back to a previous post I made talking 
> > about the effects of the Mail server on Declude. The question always 
> > comes back to who should provide the fix, in this case we did as it 
> > was causing messages not being scanned by Declude for spam.
> > 
> > I am trying to get a better understanding to the problem from SM and 
> > as soon as I have some answers from them I will post to the lists.
> > 
> > David B
> > www.declude.com
> > 
> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> > Gary Steiner
> > Sent: Tuesday, July 11, 2006 3:13 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > 
> > Here is SmarterTools take on the problem:
> > 
> > > Failed is written to the .hdr if the message was not succesfully 
> > > recieved via SMTP. For instance, if the connection is closed mid 
> > > transmission. These(and corresponding .emls) are normally just
> > deleted
> > > by SmarterMail. The only reason you are noticing them is because of
> > Declude storing them in the error folder.
> > 
> > The implication is that Declude is interrupting part of SmarterMail's 
> > normail process.  Now I know this is essentially what Declude does 
> > anyway, but shouldn't Declude know the difference between a message 
> > that has finished SMTP and SmarterMail is ready to deliver, and a 
> > message that is incomplete in the SMTP process and an SMTP retry is 
> > occurring so this failed message should be ignored?  Otherwise we are 
> > going to get thousands of unneccessary incomplete messages dumped into 
> > the error folder that is going to do nothing other than to take up 
> > disk space.  Not to mention that if some other type of error occurs 
> > that puts a message in the error folder, we'll never find it because 
> > its buried under all these other s

Re: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-11 Thread Matt




Mark et al.,

SmarterMail shouldn't be leaving this trash around, and it shouldn't be
passing this trash to Declude.  While having a work-around in Declude
is nice in lieu of a fix from SmarterMail, this really should be fixed
in SmarterMail if I am understanding the issues properly.

Matt



Mark Strother wrote:

  Okay. I can confirm that all 20,000 messages have failed in the header
file. My problem now seems to be that this directory is pretty large in
size. A lot of these messages are larger than our maximum allowed size.
I'm guessing that when SmarterMail receives an email larger than the
maximum allowed size it writes failed in the header. Previously these
were automatically deleted by SmarterMail and we never saw them. Now
they're building up in the error directory.

The maximum size we allow for an email is 25MBs but in this directory I
see a lot of emails that are > 25 MBs. 

I think I'm going to have to create a script that will clear this
directory every day or so. 


 Mark Strother
 Pacific Online
 Phone: 604-638-6010 ext. 222
 Fax: 604-638-6020
 Toll Free: 1-877-503-9870
 http://www.pacificonline.com

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of John
T (Lists)
Sent: Tuesday, July 11, 2006 6:33 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

Mark, try this.

Go to Windows Search function.

Search files *.hdr

Search text in files failed

Search only the error directory. 

Once you run the search, select all, cut, past into a temp directory. 

You can now view the error directory to see if there is any file there
that does not have failed in it. 

Again, I do not use SmarterMail so I do not know exactly how that is
working but just trying to provide some assistance.

John T
eServices For You

"Seek, and ye shall find!"


  
  
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of 
Mark Strother
Sent: Tuesday, July 11, 2006 4:34 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

As long as someone is working on this. I have 20,000 messages in the 
error directory from the past 48 hours. Obviously there is no way we 
can sort through this volume of mail. Randomly looking at samples it 
appears as though every messages has the Failed text in the .hdr file.

  
  
  
  
I can only hope that these are all messages that can be deleted.

 Mark Strother
 Pacific Online
 Phone: 604-638-6010 ext. 222
 Fax: 604-638-6020
 Toll Free: 1-877-503-9870
 http://www.pacificonline.com

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of 
David Barker
Sent: Tuesday, July 11, 2006 2:35 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

Gary,

>From time to time I feel like the Declude pinyada but in this 


  instance
  

we
have provided a solution for what is happening in SM. And as I have 
said we are working with them to resolve this between us.

David B
www.declude.com

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of 
Gary Steiner
Sent: Tuesday, July 11, 2006 5:31 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

I don't have an answer to this question.  I just know that it is a 
problem.


But what I find amusing is, here is another instance of two vendors of

  
  
  
  
interacting software products who point the finger at each other, both

  
  
  
  
saying "it's the other guy's fault."



 Original Message 


  From: "John T \(Lists\)" <[EMAIL PROTECTED]>
Sent: Tuesday, July 11, 2006 5:21 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

Although I do not use SmarterMail, my take is these are like T files
  

  
  
  
  

  in Imail where it is not a complete message, but for some reason 
SmarterMail is allowing Declude to have them even though they are 
not
  

complete.


  John T
eServices For You

"Seek, and ye shall find!"

  
  
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf 
Of Gary Steiner
Sent: Tuesday, July 11, 2006 12:13 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

Here is SmarterTools take on the problem:



  Failed is written to the .hdr if the message was not succesfully
  

  
  recieved via SMTP.
  
  
For


  instance, if the connection is closed mid transmission. 
These(and
  

  
  corresponding
  
  
.emls) a

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-11 Thread Mark Strother
Okay. I can confirm that all 20,000 messages have failed in the header
file. My problem now seems to be that this directory is pretty large in
size. A lot of these messages are larger than our maximum allowed size.
I'm guessing that when SmarterMail receives an email larger than the
maximum allowed size it writes failed in the header. Previously these
were automatically deleted by SmarterMail and we never saw them. Now
they're building up in the error directory.

The maximum size we allow for an email is 25MBs but in this directory I
see a lot of emails that are > 25 MBs. 

I think I'm going to have to create a script that will clear this
directory every day or so. 


 Mark Strother
 Pacific Online
 Phone: 604-638-6010 ext. 222
 Fax: 604-638-6020
 Toll Free: 1-877-503-9870
 http://www.pacificonline.com

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John
T (Lists)
Sent: Tuesday, July 11, 2006 6:33 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

Mark, try this.

Go to Windows Search function.

Search files *.hdr

Search text in files failed

Search only the error directory. 

Once you run the search, select all, cut, past into a temp directory. 

You can now view the error directory to see if there is any file there
that does not have failed in it. 

Again, I do not use SmarterMail so I do not know exactly how that is
working but just trying to provide some assistance.

John T
eServices For You

"Seek, and ye shall find!"


> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> Mark Strother
> Sent: Tuesday, July 11, 2006 4:34 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> As long as someone is working on this. I have 20,000 messages in the 
> error directory from the past 48 hours. Obviously there is no way we 
> can sort through this volume of mail. Randomly looking at samples it 
> appears as though every messages has the Failed text in the .hdr file.

> I can only hope that these are all messages that can be deleted.
> 
>  Mark Strother
>  Pacific Online
>  Phone: 604-638-6010 ext. 222
>  Fax: 604-638-6020
>  Toll Free: 1-877-503-9870
>  http://www.pacificonline.com
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> David Barker
> Sent: Tuesday, July 11, 2006 2:35 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Gary,
> 
> >From time to time I feel like the Declude pinyada but in this 
> >instance
> we
> have provided a solution for what is happening in SM. And as I have 
> said we are working with them to resolve this between us.
> 
> David B
> www.declude.com
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> Gary Steiner
> Sent: Tuesday, July 11, 2006 5:31 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> I don't have an answer to this question.  I just know that it is a 
> problem.
> 
> 
> But what I find amusing is, here is another instance of two vendors of

> interacting software products who point the finger at each other, both

> saying "it's the other guy's fault."
> 
> 
> 
>  Original Message 
> > From: "John T \(Lists\)" <[EMAIL PROTECTED]>
> > Sent: Tuesday, July 11, 2006 5:21 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> >
> > Although I do not use SmarterMail, my take is these are like T files

> > in Imail where it is not a complete message, but for some reason 
> > SmarterMail is allowing Declude to have them even though they are 
> > not
> complete.
> >
> > John T
> > eServices For You
> >
> > "Seek, and ye shall find!"
> >
> > > -Original Message-
> > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf 
> > > Of Gary Steiner
> > > Sent: Tuesday, July 11, 2006 12:13 PM
> > > To: declude.junkmail@declude.com
> > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > >
> > > Here is SmarterTools take on the problem:
> > >
> > > > Failed is written to the .hdr if the message was not succesfully
> > recieved via SMTP.
> > > For
> > > > instance, if the connection is closed mid transmission. 
> > > > These(and
> > corresponding
> > > .emls) are
> > > > no

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-11 Thread John T \(Lists\)
Mark, try this.

Go to Windows Search function.

Search files *.hdr

Search text in files failed

Search only the error directory. 

Once you run the search, select all, cut, past into a temp directory. 

You can now view the error directory to see if there is any file there that
does not have failed in it. 

Again, I do not use SmarterMail so I do not know exactly how that is working
but just trying to provide some assistance.

John T
eServices For You

"Seek, and ye shall find!"


> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mark
> Strother
> Sent: Tuesday, July 11, 2006 4:34 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> As long as someone is working on this. I have 20,000 messages in the
> error directory from the past 48 hours. Obviously there is no way we can
> sort through this volume of mail. Randomly looking at samples it appears
> as though every messages has the Failed text in the .hdr file. I can
> only hope that these are all messages that can be deleted.
> 
>  Mark Strother
>  Pacific Online
>  Phone: 604-638-6010 ext. 222
>  Fax: 604-638-6020
>  Toll Free: 1-877-503-9870
>  http://www.pacificonline.com
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> David Barker
> Sent: Tuesday, July 11, 2006 2:35 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Gary,
> 
> >From time to time I feel like the Declude pinyada but in this instance
> we
> have provided a solution for what is happening in SM. And as I have said
> we
> are working with them to resolve this between us.
> 
> David B
> www.declude.com
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
> Steiner
> Sent: Tuesday, July 11, 2006 5:31 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> I don't have an answer to this question.  I just know that it is a
> problem.
> 
> 
> But what I find amusing is, here is another instance of two vendors of
> interacting software products who point the finger at each other, both
> saying "it's the other guy's fault."
> 
> 
> 
> -------- Original Message 
> > From: "John T \(Lists\)" <[EMAIL PROTECTED]>
> > Sent: Tuesday, July 11, 2006 5:21 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> >
> > Although I do not use SmarterMail, my take is these are like T files
> > in Imail where it is not a complete message, but for some reason
> > SmarterMail is allowing Declude to have them even though they are not
> complete.
> >
> > John T
> > eServices For You
> >
> > "Seek, and ye shall find!"
> >
> > > -Original Message-
> > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> > > Gary Steiner
> > > Sent: Tuesday, July 11, 2006 12:13 PM
> > > To: declude.junkmail@declude.com
> > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > >
> > > Here is SmarterTools take on the problem:
> > >
> > > > Failed is written to the .hdr if the message was not succesfully
> > recieved via SMTP.
> > > For
> > > > instance, if the connection is closed mid transmission. These(and
> > corresponding
> > > .emls) are
> > > > normally just deleted by SmarterMail. The only reason you are
> > > > noticing
> > them is
> > > because of
> > > > Declude storing them in the error folder.
> > >
> > > The implication is that Declude is interrupting part of
> > > SmarterMail's
> > normail process.
> > > Now I know this is essentially what Declude does anyway, but
> > > shouldn't
> > Declude know
> > > the difference between a message that has finished SMTP and
> > > SmarterMail is
> > ready to
> > > deliver, and a message that is incomplete in the SMTP process and an
> 
> > > SMTP
> > retry is
> > > occurring so this failed message should be ignored?  Otherwise we
> > > are
> > going to get
> > > thousands of unneccessary incomplete messages dumped into the error
> > > folder
> > that is
> > > going to do nothing other than to take up disk space.  Not to
> > > mention that
> > if some
> > > other type of error o

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-11 Thread Mark Strother
As long as someone is working on this. I have 20,000 messages in the
error directory from the past 48 hours. Obviously there is no way we can
sort through this volume of mail. Randomly looking at samples it appears
as though every messages has the Failed text in the .hdr file. I can
only hope that these are all messages that can be deleted.

 Mark Strother
 Pacific Online
 Phone: 604-638-6010 ext. 222
 Fax: 604-638-6020
 Toll Free: 1-877-503-9870
 http://www.pacificonline.com

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
David Barker
Sent: Tuesday, July 11, 2006 2:35 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

Gary,

>From time to time I feel like the Declude pinyada but in this instance
we
have provided a solution for what is happening in SM. And as I have said
we
are working with them to resolve this between us.

David B
www.declude.com

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
Steiner
Sent: Tuesday, July 11, 2006 5:31 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

I don't have an answer to this question.  I just know that it is a
problem.


But what I find amusing is, here is another instance of two vendors of
interacting software products who point the finger at each other, both
saying "it's the other guy's fault."



 Original Message 
> From: "John T \(Lists\)" <[EMAIL PROTECTED]>
> Sent: Tuesday, July 11, 2006 5:21 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Although I do not use SmarterMail, my take is these are like T files 
> in Imail where it is not a complete message, but for some reason 
> SmarterMail is allowing Declude to have them even though they are not
complete.
> 
> John T
> eServices For You
> 
> "Seek, and ye shall find!"
> 
> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> > Gary Steiner
> > Sent: Tuesday, July 11, 2006 12:13 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > 
> > Here is SmarterTools take on the problem:
> > 
> > > Failed is written to the .hdr if the message was not succesfully
> recieved via SMTP.
> > For
> > > instance, if the connection is closed mid transmission. These(and
> corresponding
> > .emls) are
> > > normally just deleted by SmarterMail. The only reason you are 
> > > noticing
> them is
> > because of
> > > Declude storing them in the error folder.
> > 
> > The implication is that Declude is interrupting part of 
> > SmarterMail's
> normail process.
> > Now I know this is essentially what Declude does anyway, but 
> > shouldn't
> Declude know
> > the difference between a message that has finished SMTP and 
> > SmarterMail is
> ready to
> > deliver, and a message that is incomplete in the SMTP process and an

> > SMTP
> retry is
> > occurring so this failed message should be ignored?  Otherwise we 
> > are
> going to get
> > thousands of unneccessary incomplete messages dumped into the error 
> > folder
> that is
> > going to do nothing other than to take up disk space.  Not to 
> > mention that
> if some
> > other type of error occurs that puts a message in the error folder, 
> > we'll
> never find it
> > because its buried under all these other superfluous messages.  
> > Before
> 4.2.20, this
> > wasn't a problem.
> > 
> > 
> > 
> >  Original Message 
> > > From: "David Barker" <[EMAIL PROTECTED]>
> > > Sent: Monday, July 10, 2006 3:24 PM
> > > To: declude.junkmail@declude.com
> > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > >
> > > Gary,
> > >
> > > This is a SmarterMail issue. When they fail to complete the .hdr 
> > > file
> they
> > > write "Failed" in the .hdr as this was causing major spam leakage 
> > > for declude we decided to move  incomplete messages to the \error
folder.
> You
> > > could try changing the "Failed" to Written and drop the messages 
> > > in the \spool.
> > >
> > > David B
> > > www.declude.com
> > >
> > > -Original Message-
> > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf 
> > > Of Gary Steiner
> > > Sent: Monda

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-11 Thread David Barker
Gary,

>From time to time I feel like the Declude pinyada but in this instance we
have provided a solution for what is happening in SM. And as I have said we
are working with them to resolve this between us.

David B
www.declude.com

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
Steiner
Sent: Tuesday, July 11, 2006 5:31 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

I don't have an answer to this question.  I just know that it is a problem.


But what I find amusing is, here is another instance of two vendors of
interacting software products who point the finger at each other, both
saying "it's the other guy's fault."



 Original Message 
> From: "John T \(Lists\)" <[EMAIL PROTECTED]>
> Sent: Tuesday, July 11, 2006 5:21 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Although I do not use SmarterMail, my take is these are like T files 
> in Imail where it is not a complete message, but for some reason 
> SmarterMail is allowing Declude to have them even though they are not
complete.
> 
> John T
> eServices For You
> 
> "Seek, and ye shall find!"
> 
> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> > Gary Steiner
> > Sent: Tuesday, July 11, 2006 12:13 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > 
> > Here is SmarterTools take on the problem:
> > 
> > > Failed is written to the .hdr if the message was not succesfully
> recieved via SMTP.
> > For
> > > instance, if the connection is closed mid transmission. These(and
> corresponding
> > .emls) are
> > > normally just deleted by SmarterMail. The only reason you are 
> > > noticing
> them is
> > because of
> > > Declude storing them in the error folder.
> > 
> > The implication is that Declude is interrupting part of 
> > SmarterMail's
> normail process.
> > Now I know this is essentially what Declude does anyway, but 
> > shouldn't
> Declude know
> > the difference between a message that has finished SMTP and 
> > SmarterMail is
> ready to
> > deliver, and a message that is incomplete in the SMTP process and an 
> > SMTP
> retry is
> > occurring so this failed message should be ignored?  Otherwise we 
> > are
> going to get
> > thousands of unneccessary incomplete messages dumped into the error 
> > folder
> that is
> > going to do nothing other than to take up disk space.  Not to 
> > mention that
> if some
> > other type of error occurs that puts a message in the error folder, 
> > we'll
> never find it
> > because its buried under all these other superfluous messages.  
> > Before
> 4.2.20, this
> > wasn't a problem.
> > 
> > 
> > 
> >  Original Message 
> > > From: "David Barker" <[EMAIL PROTECTED]>
> > > Sent: Monday, July 10, 2006 3:24 PM
> > > To: declude.junkmail@declude.com
> > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > >
> > > Gary,
> > >
> > > This is a SmarterMail issue. When they fail to complete the .hdr 
> > > file
> they
> > > write "Failed" in the .hdr as this was causing major spam leakage 
> > > for declude we decided to move  incomplete messages to the \error
folder.
> You
> > > could try changing the "Failed" to Written and drop the messages 
> > > in the \spool.
> > >
> > > David B
> > > www.declude.com
> > >
> > > -Original Message-
> > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf 
> > > Of Gary Steiner
> > > Sent: Monday, July 10, 2006 2:52 PM
> > > To: declude.junkmail@declude.com
> > > Subject: re: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > >
> > > Now that I've installed 4.2.20, I'm getting a lot of messages in 
> > > the
> error
> > > folder (I'm running SmarterMail 3.3.2369).  Most of them seem to 
> > > be
> spam,
> > > but there are some good messages in there.  Am I now going to have 
> > > to
> scan
> > > this folder for false positives just like the held spam folder?
> > >
> > > Here is an example of the .hdr file for a message that was good:
> > >
> >

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-11 Thread Gary Steiner
I don't have an answer to this question.  I just know that it is a problem.  

But what I find amusing is, here is another instance of two vendors of 
interacting software products who point the finger at each other, both saying 
"it's the other guy's fault."



 Original Message 
> From: "John T \(Lists\)" <[EMAIL PROTECTED]>
> Sent: Tuesday, July 11, 2006 5:21 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Although I do not use SmarterMail, my take is these are like T files in
> Imail where it is not a complete message, but for some reason SmarterMail is
> allowing Declude to have them even though they are not complete.
> 
> John T
> eServices For You
> 
> "Seek, and ye shall find!"
> 
> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
> > Steiner
> > Sent: Tuesday, July 11, 2006 12:13 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > 
> > Here is SmarterTools take on the problem:
> > 
> > > Failed is written to the .hdr if the message was not succesfully
> recieved via SMTP.
> > For
> > > instance, if the connection is closed mid transmission. These(and
> corresponding
> > .emls) are
> > > normally just deleted by SmarterMail. The only reason you are noticing
> them is
> > because of
> > > Declude storing them in the error folder.
> > 
> > The implication is that Declude is interrupting part of SmarterMail's
> normail process.
> > Now I know this is essentially what Declude does anyway, but shouldn't
> Declude know
> > the difference between a message that has finished SMTP and SmarterMail is
> ready to
> > deliver, and a message that is incomplete in the SMTP process and an SMTP
> retry is
> > occurring so this failed message should be ignored?  Otherwise we are
> going to get
> > thousands of unneccessary incomplete messages dumped into the error folder
> that is
> > going to do nothing other than to take up disk space.  Not to mention that
> if some
> > other type of error occurs that puts a message in the error folder, we'll
> never find it
> > because its buried under all these other superfluous messages.  Before
> 4.2.20, this
> > wasn't a problem.
> > 
> > 
> > 
> >  Original Message 
> > > From: "David Barker" <[EMAIL PROTECTED]>
> > > Sent: Monday, July 10, 2006 3:24 PM
> > > To: declude.junkmail@declude.com
> > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > >
> > > Gary,
> > >
> > > This is a SmarterMail issue. When they fail to complete the .hdr file
> they
> > > write "Failed" in the .hdr as this was causing major spam leakage for
> > > declude we decided to move  incomplete messages to the \error folder.
> You
> > > could try changing the "Failed" to Written and drop the messages in the
> > > \spool.
> > >
> > > David B
> > > www.declude.com
> > >
> > > -Original Message-
> > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
> > > Steiner
> > > Sent: Monday, July 10, 2006 2:52 PM
> > > To: declude.junkmail@declude.com
> > > Subject: re: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > >
> > > Now that I've installed 4.2.20, I'm getting a lot of messages in the
> error
> > > folder (I'm running SmarterMail 3.3.2369).  Most of them seem to be
> spam,
> > > but there are some good messages in there.  Am I now going to have to
> scan
> > > this folder for false positives just like the held spam folder?
> > >
> > > Here is an example of the .hdr file for a message that was good:
> > >
> > > Failed
> > > [EMAIL PROTECTED]
> > > [EMAIL PROTECTED]
> > > cmdspc: false
> > > helo: ivmail1.fcc.es
> > >
> > > What does "Failed" mean?  Is there something I can look for in the
> headers
> > > of the message (in the .eml file) that would indicate this?  Is there
> any
> > > way to requeue this message?
> > >
> > >
> > >  Original Message 
> > > > From: "David Barker" <[EMAIL PROTECTED]>
> > > > Sent: Friday, July 07, 2006 11:01 AM
> > > > To: Declude.Virus@declude.com>,  >

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-11 Thread John T \(Lists\)
Although I do not use SmarterMail, my take is these are like T files in
Imail where it is not a complete message, but for some reason SmarterMail is
allowing Declude to have them even though they are not complete.

John T
eServices For You

"Seek, and ye shall find!"

> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
> Steiner
> Sent: Tuesday, July 11, 2006 12:13 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Here is SmarterTools take on the problem:
> 
> > Failed is written to the .hdr if the message was not succesfully
recieved via SMTP.
> For
> > instance, if the connection is closed mid transmission. These(and
corresponding
> .emls) are
> > normally just deleted by SmarterMail. The only reason you are noticing
them is
> because of
> > Declude storing them in the error folder.
> 
> The implication is that Declude is interrupting part of SmarterMail's
normail process.
> Now I know this is essentially what Declude does anyway, but shouldn't
Declude know
> the difference between a message that has finished SMTP and SmarterMail is
ready to
> deliver, and a message that is incomplete in the SMTP process and an SMTP
retry is
> occurring so this failed message should be ignored?  Otherwise we are
going to get
> thousands of unneccessary incomplete messages dumped into the error folder
that is
> going to do nothing other than to take up disk space.  Not to mention that
if some
> other type of error occurs that puts a message in the error folder, we'll
never find it
> because its buried under all these other superfluous messages.  Before
4.2.20, this
> wasn't a problem.
> 
> 
> 
>  Original Message 
> > From: "David Barker" <[EMAIL PROTECTED]>
> > Sent: Monday, July 10, 2006 3:24 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> >
> > Gary,
> >
> > This is a SmarterMail issue. When they fail to complete the .hdr file
they
> > write "Failed" in the .hdr as this was causing major spam leakage for
> > declude we decided to move  incomplete messages to the \error folder.
You
> > could try changing the "Failed" to Written and drop the messages in the
> > \spool.
> >
> > David B
> > www.declude.com
> >
> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
> > Steiner
> > Sent: Monday, July 10, 2006 2:52 PM
> > To: declude.junkmail@declude.com
> > Subject: re: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> >
> > Now that I've installed 4.2.20, I'm getting a lot of messages in the
error
> > folder (I'm running SmarterMail 3.3.2369).  Most of them seem to be
spam,
> > but there are some good messages in there.  Am I now going to have to
scan
> > this folder for false positives just like the held spam folder?
> >
> > Here is an example of the .hdr file for a message that was good:
> >
> > Failed
> > [EMAIL PROTECTED]
> > [EMAIL PROTECTED]
> > cmdspc: false
> > helo: ivmail1.fcc.es
> >
> > What does "Failed" mean?  Is there something I can look for in the
headers
> > of the message (in the .eml file) that would indicate this?  Is there
any
> > way to requeue this message?
> >
> >
> >  Original Message 
> > > From: "David Barker" <[EMAIL PROTECTED]>
> > > Sent: Friday, July 07, 2006 11:01 AM
> > > To: Declude.Virus@declude.com>,  > > Subject: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > >
> > > EVA   ADD New NONSTANDARDHDR vulnerability test. Messages
found to
> > > have broken headers are moved to the \virus folder
> > >
> > > EVA   FIX ALLOWVULNERABILITIESFROM (for user)
> > >
> > > EVA   FIX BANEXT buffer overflow
> > >
> > > SMADD When an error is found in the envelope (.hdr) file
the
> > > message is moved to the \error folder
> > >
> > > SMADD Decludeproc will not start without a valid
domainlist.xml
> > >
> > > SMFIX QUEUEFILE_SAVEFILE the log is showing the correct
directory
> > > path
> > >
> > > SMFIX Allows admin to set VIRDIR to any directory path in
the
> > > virus.cfg
> > >
> > > David Barker
> > > Product Manager
> > > Your Email security is our businessT
> > > 978.499.2933

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-11 Thread Kevin Bilbee
GotCha. I then like the move to the error folder.


Kevin Bilbee

> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> David Barker
> Sent: Tuesday, July 11, 2006 12:54 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> That is exactly what was happening prior to the fix and it created a
> deluge of spam ending up in SmarterMail inboxes.
> 
> David B
> www.declude.com
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> Kevin Bilbee
> Sent: Tuesday, July 11, 2006 3:49 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> How about if the message has failed in the .hdr file declude just
> ignores the file to let SmarterMail process it as it see fit???
> 
> 
> Kevin Bilbee
> 
> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> > David Barker
> > Sent: Tuesday, July 11, 2006 12:26 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> >
> > Not sure who you spoke to at SmarterTools but I do NOT believe this
> is
> > true.
> >
> >
> > Declude will not pick up a message until it is completed writing both
> > the .hdr and .eml files, that is the reason why SmarterMail while
> > writing the header will have the .eml file as .em_ (while writing) so
> > that when the .hdr is complete ie. Written then and only then will
> > Declude pick up the file to process it. Also you will see clearly,
> > that the SM logs indicate a problem long before we receive the
> message.
> >
> > This was a new problem introduced by SmarterMail - 4.2.20 provided a
> > fix for this. Again coming back to a previous post I made talking
> > about the effects of the Mail server on Declude. The question always
> > comes back to who should provide the fix, in this case we did as it
> > was causing messages not being scanned by Declude for spam.
> >
> > I am trying to get a better understanding to the problem from SM and
> > as soon as I have some answers from them I will post to the lists.
> >
> > David B
> > www.declude.com
> >
> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> > Gary Steiner
> > Sent: Tuesday, July 11, 2006 3:13 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> >
> > Here is SmarterTools take on the problem:
> >
> > > Failed is written to the .hdr if the message was not succesfully
> > > recieved via SMTP. For instance, if the connection is closed mid
> > > transmission. These(and corresponding .emls) are normally just
> > deleted
> > > by SmarterMail. The only reason you are noticing them is because of
> > Declude storing them in the error folder.
> >
> > The implication is that Declude is interrupting part of SmarterMail's
> > normail process.  Now I know this is essentially what Declude does
> > anyway, but shouldn't Declude know the difference between a message
> > that has finished SMTP and SmarterMail is ready to deliver, and a
> > message that is incomplete in the SMTP process and an SMTP retry is
> > occurring so this failed message should be ignored?  Otherwise we are
> > going to get thousands of unneccessary incomplete messages dumped
> into
> > the error folder that is going to do nothing other than to take up
> > disk space.  Not to mention that if some other type of error occurs
> > that puts a message in the error folder, we'll never find it because
> > its buried under all these other superfluous messages.
> > Before 4.2.20, this wasn't a problem.
> >
> >
> >
> >  Original Message 
> > > From: "David Barker" <[EMAIL PROTECTED]>
> > > Sent: Monday, July 10, 2006 3:24 PM
> > > To: declude.junkmail@declude.com
> > > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > >
> > > Gary,
> > >
> > > This is a SmarterMail issue. When they fail to complete the .hdr
> > > file they write "Failed" in the .hdr as this was causing major spam
> > leakage
> > > for declude we decided to move  incomplete messages to the \error
> > > folder. You could try changing the "Failed" to Written and drop the
> > > messages in the \spool.
> > >

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-11 Thread David Barker
That is exactly what was happening prior to the fix and it created a deluge
of spam ending up in SmarterMail inboxes.

David B
www.declude.com 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin
Bilbee
Sent: Tuesday, July 11, 2006 3:49 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

How about if the message has failed in the .hdr file declude just ignores
the file to let SmarterMail process it as it see fit??? 


Kevin Bilbee

> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> David Barker
> Sent: Tuesday, July 11, 2006 12:26 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Not sure who you spoke to at SmarterTools but I do NOT believe this is 
> true.
> 
> 
> Declude will not pick up a message until it is completed writing both 
> the .hdr and .eml files, that is the reason why SmarterMail while 
> writing the header will have the .eml file as .em_ (while writing) so 
> that when the .hdr is complete ie. Written then and only then will 
> Declude pick up the file to process it. Also you will see clearly, 
> that the SM logs indicate a problem long before we receive the message.
> 
> This was a new problem introduced by SmarterMail - 4.2.20 provided a 
> fix for this. Again coming back to a previous post I made talking 
> about the effects of the Mail server on Declude. The question always 
> comes back to who should provide the fix, in this case we did as it 
> was causing messages not being scanned by Declude for spam.
> 
> I am trying to get a better understanding to the problem from SM and 
> as soon as I have some answers from them I will post to the lists.
> 
> David B
> www.declude.com
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> Gary Steiner
> Sent: Tuesday, July 11, 2006 3:13 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Here is SmarterTools take on the problem:
> 
> > Failed is written to the .hdr if the message was not succesfully 
> > recieved via SMTP. For instance, if the connection is closed mid 
> > transmission. These(and corresponding .emls) are normally just
> deleted
> > by SmarterMail. The only reason you are noticing them is because of
> Declude storing them in the error folder.
> 
> The implication is that Declude is interrupting part of SmarterMail's 
> normail process.  Now I know this is essentially what Declude does 
> anyway, but shouldn't Declude know the difference between a message 
> that has finished SMTP and SmarterMail is ready to deliver, and a 
> message that is incomplete in the SMTP process and an SMTP retry is 
> occurring so this failed message should be ignored?  Otherwise we are 
> going to get thousands of unneccessary incomplete messages dumped into 
> the error folder that is going to do nothing other than to take up 
> disk space.  Not to mention that if some other type of error occurs 
> that puts a message in the error folder, we'll never find it because 
> its buried under all these other superfluous messages.
> Before 4.2.20, this wasn't a problem.
> 
> 
> 
> ---- Original Message 
> > From: "David Barker" <[EMAIL PROTECTED]>
> > Sent: Monday, July 10, 2006 3:24 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> >
> > Gary,
> >
> > This is a SmarterMail issue. When they fail to complete the .hdr 
> > file they write "Failed" in the .hdr as this was causing major spam
> leakage
> > for declude we decided to move  incomplete messages to the \error 
> > folder. You could try changing the "Failed" to Written and drop the 
> > messages in the \spool.
> >
> > David B
> > www.declude.com
> >
> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> > Gary Steiner
> > Sent: Monday, July 10, 2006 2:52 PM
> > To: declude.junkmail@declude.com
> > Subject: re: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> >
> > Now that I've installed 4.2.20, I'm getting a lot of messages in the 
> > error folder (I'm running SmarterMail 3.3.2369).  Most of them seem
> to
> > be spam, but there are some good messages in there.  Am I now going
> to
> > have to scan this folder for false positives just like the held spam
> folder?
> >
> > Here is an example of the .hdr file for a message t

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-11 Thread Kevin Bilbee
How about if the message has failed in the .hdr file declude just ignores the 
file to let SmarterMail process it as it see fit??? 


Kevin Bilbee

> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> David Barker
> Sent: Tuesday, July 11, 2006 12:26 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Not sure who you spoke to at SmarterTools but I do NOT believe this is
> true.
> 
> 
> Declude will not pick up a message until it is completed writing both
> the .hdr and .eml files, that is the reason why SmarterMail while
> writing the header will have the .eml file as .em_ (while writing) so
> that when the .hdr is complete ie. Written then and only then will
> Declude pick up the file to process it. Also you will see clearly, that
> the SM logs indicate a problem long before we receive the message.
> 
> This was a new problem introduced by SmarterMail - 4.2.20 provided a
> fix for this. Again coming back to a previous post I made talking about
> the effects of the Mail server on Declude. The question always comes
> back to who should provide the fix, in this case we did as it was
> causing messages not being scanned by Declude for spam.
> 
> I am trying to get a better understanding to the problem from SM and as
> soon as I have some answers from them I will post to the lists.
> 
> David B
> www.declude.com
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> Gary Steiner
> Sent: Tuesday, July 11, 2006 3:13 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Here is SmarterTools take on the problem:
> 
> > Failed is written to the .hdr if the message was not succesfully
> > recieved via SMTP. For instance, if the connection is closed mid
> > transmission. These(and corresponding .emls) are normally just
> deleted
> > by SmarterMail. The only reason you are noticing them is because of
> Declude storing them in the error folder.
> 
> The implication is that Declude is interrupting part of SmarterMail's
> normail process.  Now I know this is essentially what Declude does
> anyway, but shouldn't Declude know the difference between a message
> that has finished SMTP and SmarterMail is ready to deliver, and a
> message that is incomplete in the SMTP process and an SMTP retry is
> occurring so this failed message should be ignored?  Otherwise we are
> going to get thousands of unneccessary incomplete messages dumped into
> the error folder that is going to do nothing other than to take up disk
> space.  Not to mention that if some other type of error occurs that
> puts a message in the error folder, we'll never find it because its
> buried under all these other superfluous messages.
> Before 4.2.20, this wasn't a problem.
> 
> 
> 
> ---- Original Message 
> > From: "David Barker" <[EMAIL PROTECTED]>
> > Sent: Monday, July 10, 2006 3:24 PM
> > To: declude.junkmail@declude.com
> > Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> >
> > Gary,
> >
> > This is a SmarterMail issue. When they fail to complete the .hdr file
> > they write "Failed" in the .hdr as this was causing major spam
> leakage
> > for declude we decided to move  incomplete messages to the \error
> > folder. You could try changing the "Failed" to Written and drop the
> > messages in the \spool.
> >
> > David B
> > www.declude.com
> >
> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> > Gary Steiner
> > Sent: Monday, July 10, 2006 2:52 PM
> > To: declude.junkmail@declude.com
> > Subject: re: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> >
> > Now that I've installed 4.2.20, I'm getting a lot of messages in the
> > error folder (I'm running SmarterMail 3.3.2369).  Most of them seem
> to
> > be spam, but there are some good messages in there.  Am I now going
> to
> > have to scan this folder for false positives just like the held spam
> folder?
> >
> > Here is an example of the .hdr file for a message that was good:
> >
> > Failed
> > [EMAIL PROTECTED]
> > [EMAIL PROTECTED]
> > cmdspc: false
> > helo: ivmail1.fcc.es
> >
> > What does "Failed" mean?  Is there something I can look for in the
> > headers of the message (in the .eml file) that would indicate this?
> > Is there any way to requeue this message?
> >
> >
> > ---

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-11 Thread David Barker
Not sure who you spoke to at SmarterTools but I do NOT believe this is true.


Declude will not pick up a message until it is completed writing both the
.hdr and .eml files, that is the reason why SmarterMail while writing the
header will have the .eml file as .em_ (while writing) so that when the .hdr
is complete ie. Written then and only then will Declude pick up the file to
process it. Also you will see clearly, that the SM logs indicate a problem
long before we receive the message. 

This was a new problem introduced by SmarterMail - 4.2.20 provided a fix for
this. Again coming back to a previous post I made talking about the effects
of the Mail server on Declude. The question always comes back to who should
provide the fix, in this case we did as it was causing messages not being
scanned by Declude for spam.

I am trying to get a better understanding to the problem from SM and as soon
as I have some answers from them I will post to the lists. 

David B
www.declude.com

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
Steiner
Sent: Tuesday, July 11, 2006 3:13 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

Here is SmarterTools take on the problem:

> Failed is written to the .hdr if the message was not succesfully 
> recieved via SMTP. For instance, if the connection is closed mid 
> transmission. These(and corresponding .emls) are normally just deleted 
> by SmarterMail. The only reason you are noticing them is because of
Declude storing them in the error folder.

The implication is that Declude is interrupting part of SmarterMail's
normail process.  Now I know this is essentially what Declude does anyway,
but shouldn't Declude know the difference between a message that has
finished SMTP and SmarterMail is ready to deliver, and a message that is
incomplete in the SMTP process and an SMTP retry is occurring so this failed
message should be ignored?  Otherwise we are going to get thousands of
unneccessary incomplete messages dumped into the error folder that is going
to do nothing other than to take up disk space.  Not to mention that if some
other type of error occurs that puts a message in the error folder, we'll
never find it because its buried under all these other superfluous messages.
Before 4.2.20, this wasn't a problem.



 Original Message 
> From: "David Barker" <[EMAIL PROTECTED]>
> Sent: Monday, July 10, 2006 3:24 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Gary,
> 
> This is a SmarterMail issue. When they fail to complete the .hdr file 
> they write "Failed" in the .hdr as this was causing major spam leakage 
> for declude we decided to move  incomplete messages to the \error 
> folder. You could try changing the "Failed" to Written and drop the 
> messages in the \spool.
> 
> David B
> www.declude.com
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of 
> Gary Steiner
> Sent: Monday, July 10, 2006 2:52 PM
> To: declude.junkmail@declude.com
> Subject: re: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Now that I've installed 4.2.20, I'm getting a lot of messages in the 
> error folder (I'm running SmarterMail 3.3.2369).  Most of them seem to 
> be spam, but there are some good messages in there.  Am I now going to 
> have to scan this folder for false positives just like the held spam
folder?
> 
> Here is an example of the .hdr file for a message that was good:
> 
> Failed
> [EMAIL PROTECTED]
> [EMAIL PROTECTED]
> cmdspc: false
> helo: ivmail1.fcc.es
> 
> What does "Failed" mean?  Is there something I can look for in the 
> headers of the message (in the .eml file) that would indicate this?  
> Is there any way to requeue this message?
> 
> 
>  Original Message 
> > From: "David Barker" <[EMAIL PROTECTED]>
> > Sent: Friday, July 07, 2006 11:01 AM
> > To: Declude.Virus@declude.com>,  > Subject: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > 
> > EVA ADD New NONSTANDARDHDR vulnerability test. Messages
found to
> > have broken headers are moved to the \virus folder
> > 
> > EVA FIX ALLOWVULNERABILITIESFROM (for user)
> > 
> > EVA FIX BANEXT buffer overflow
> > 
> > SM  ADD When an error is found in the envelope (.hdr) file the
> > message is moved to the \error folder
> > 
> > SM  ADD Decludeproc will not start without a valid domainlist.xml
> > 
> > SM  FIX QUEUEFILE_SAVEFILE the log is showing the correct directory
> > path
> > 
&

RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-11 Thread Gary Steiner
Here is SmarterTools take on the problem:

> Failed is written to the .hdr if the message was not succesfully recieved via 
> SMTP. For 
> instance, if the connection is closed mid transmission. These(and 
> corresponding .emls) are 
> normally just deleted by SmarterMail. The only reason you are noticing them 
> is because of 
> Declude storing them in the error folder.

The implication is that Declude is interrupting part of SmarterMail's normail 
process.  Now I know this is essentially what Declude does anyway, but 
shouldn't Declude know the difference between a message that has finished SMTP 
and SmarterMail is ready to deliver, and a message that is incomplete in the 
SMTP process and an SMTP retry is occurring so this failed message should be 
ignored?  Otherwise we are going to get thousands of unneccessary incomplete 
messages dumped into the error folder that is going to do nothing other than to 
take up disk space.  Not to mention that if some other type of error occurs 
that puts a message in the error folder, we'll never find it because its buried 
under all these other superfluous messages.  Before 4.2.20, this wasn't a 
problem.



 Original Message 
> From: "David Barker" <[EMAIL PROTECTED]>
> Sent: Monday, July 10, 2006 3:24 PM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Gary,
> 
> This is a SmarterMail issue. When they fail to complete the .hdr file they
> write "Failed" in the .hdr as this was causing major spam leakage for
> declude we decided to move  incomplete messages to the \error folder. You
> could try changing the "Failed" to Written and drop the messages in the
> \spool.
> 
> David B
> www.declude.com
> 
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
> Steiner
> Sent: Monday, July 10, 2006 2:52 PM
> To: declude.junkmail@declude.com
> Subject: re: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> Now that I've installed 4.2.20, I'm getting a lot of messages in the error
> folder (I'm running SmarterMail 3.3.2369).  Most of them seem to be spam,
> but there are some good messages in there.  Am I now going to have to scan
> this folder for false positives just like the held spam folder?
> 
> Here is an example of the .hdr file for a message that was good:
> 
> Failed
> [EMAIL PROTECTED]
> [EMAIL PROTECTED]
> cmdspc: false
> helo: ivmail1.fcc.es
> 
> What does "Failed" mean?  Is there something I can look for in the headers
> of the message (in the .eml file) that would indicate this?  Is there any
> way to requeue this message?
> 
> 
>  Original Message 
> > From: "David Barker" <[EMAIL PROTECTED]>
> > Sent: Friday, July 07, 2006 11:01 AM
> > To: Declude.Virus@declude.com>,  > Subject: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> > 
> > EVA ADD New NONSTANDARDHDR vulnerability test. Messages found to
> > have broken headers are moved to the \virus folder
> > 
> > EVA FIX ALLOWVULNERABILITIESFROM (for user)
> > 
> > EVA FIX BANEXT buffer overflow
> > 
> > SM  ADD When an error is found in the envelope (.hdr) file the
> > message is moved to the \error folder
> > 
> > SM  ADD Decludeproc will not start without a valid domainlist.xml
> > 
> > SM  FIX QUEUEFILE_SAVEFILE the log is showing the correct directory
> > path
> > 
> > SM  FIX Allows admin to set VIRDIR to any directory path in the
> > virus.cfg
> > 
> > David Barker
> > Product Manager
> > Your Email security is our businessT
> > 978.499.2933 office
> > 978.988.1311 fax
> > [EMAIL PROTECTED]
> > 
> > 
> > 
> > ---
> > This E-mail came from the Declude.JunkMail mailing list.  To 
> > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type 
> > "unsubscribe Declude.JunkMail".  The archives can be found at 
> > http://www.mail-archive.com.
> 
> 
> 
> 
> 
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To unsubscribe,
> just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe
> Declude.JunkMail".  The archives can be found at
> http://www.mail-archive.com.
> 
> 
> 
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To
> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
> type "unsubscribe Declude.JunkMail".  The archives can be found
> at http://www.mail-archive.com. 





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type "unsubscribe Declude.JunkMail".  The archives can be found
at http://www.mail-archive.com.



RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-10 Thread John Doyle
We are running Imail 8.22. I did the upgrade on Saturday, so far no
problems. I backed down from 4.2 b12 to 4.09 as I was getting email without
declude adding header information, and I was not able to find any record
in any declude log of the message being processed. So far I have not seen
a similar situation with build 20.

John

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of David
Barker
Sent: Friday, July 07, 2006 7:42 AM
To: Declude.Virus@declude.com; Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006


EVA ADD New NONSTANDARDHDR vulnerability test. Messages found to
have broken headers are moved to the \virus folder

EVA FIX ALLOWVULNERABILITIESFROM (for user)

EVA FIX BANEXT buffer overflow

SM  ADD When an error is found in the envelope (.hdr) file the
message is moved to the \error folder

SM  ADD Decludeproc will not start without a valid domainlist.xml

SM  FIX QUEUEFILE_SAVEFILE the log is showing the correct directory
path

SM  FIX Allows admin to set VIRDIR to any directory path in the
virus.cfg

David Barker
Product Manager
Your Email security is our businessT
978.499.2933 office
978.988.1311 fax
[EMAIL PROTECTED]



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at http://www.mail-archive.com.




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at http://www.mail-archive.com.



RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-10 Thread Mark Strother
I have 9,000 messages from the past 48 hours or so in the error
directory. We're also using SmarterMail. It look as though all of these
have the word FAILED in the .hdr file.

David said in a previous message, "When they fail to complete the .hdr
file they write "Failed" in the .hdr" Can you clarify this a bit. Why is
SmarterMAil failing to complete the .hdr file? The majority of these
messages appear to be completely empty. It it safe to delete all of
these?

Before deleting these I'd like to understand exactly what is going on.
Why the .hdr files are incomplete. What happens to these message if you
are not running Declude? 

 Mark Strother
 Pacific Online
 Phone: 604-638-6010 ext. 222
 Fax: 604-638-6020
 Toll Free: 1-877-503-9870
 http://www.pacificonline.com

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Michael Jaworski
Sent: Monday, July 10, 2006 12:28 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

I am getting a lot of these too, some of which show a 421 timeout in the
SmarterMail SMTP logs.

Example: "data transfer failed. 421 Command timeout. closing
transmission
channel."

Mike


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
Steiner
Sent: Monday, July 10, 2006 11:52 AM
To: declude.junkmail@declude.com
Subject: re: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006


Now that I've installed 4.2.20, I'm getting a lot of messages in the
error
folder (I'm running SmarterMail 3.3.2369).  Most of them seem to be
spam,
but there are some good messages in there.  Am I now going to have to
scan
this folder for false positives just like the held spam folder?

Here is an example of the .hdr file for a message that was good:

Failed  
[EMAIL PROTECTED]
[EMAIL PROTECTED]
cmdspc: false
helo: ivmail1.fcc.es

What does "Failed" mean?  Is there something I can look for in the
headers
of the message (in the .eml file) that would indicate this?  Is there
any
way to requeue this message?


 Original Message 
> From: "David Barker" <[EMAIL PROTECTED]>
> Sent: Friday, July 07, 2006 11:01 AM
> To: Declude.Virus@declude.com>,  Subject: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> EVA   ADD New NONSTANDARDHDR vulnerability test. Messages found to
> have broken headers are moved to the \virus folder
> 
> EVA   FIX ALLOWVULNERABILITIESFROM (for user)
> 
> EVA   FIX BANEXT buffer overflow
> 
> SMADD When an error is found in the envelope (.hdr) file the
> message is moved to the \error folder
> 
> SMADD Decludeproc will not start without a valid
domainlist.xml
> 
> SMFIX QUEUEFILE_SAVEFILE the log is showing the correct
directory
> path
> 
> SMFIX Allows admin to set VIRDIR to any directory path in the
> virus.cfg
> 
> David Barker
> Product Manager
> Your Email security is our businessT
> 978.499.2933 office
> 978.988.1311 fax
> [EMAIL PROTECTED]
> 
> 
> 
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To 
> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type 
> "unsubscribe Declude.JunkMail".  The archives can be found at 
> http://www.mail-archive.com.





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unsubscribe,
just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe
Declude.JunkMail".  The archives can be found at
http://www.mail-archive.com.





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unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
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at http://www.mail-archive.com.




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at http://www.mail-archive.com.



RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-10 Thread Michael Jaworski
I am getting a lot of these too, some of which show a 421 timeout in the
SmarterMail SMTP logs.

Example: "data transfer failed. 421 Command timeout. closing transmission
channel."

Mike


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
Steiner
Sent: Monday, July 10, 2006 11:52 AM
To: declude.junkmail@declude.com
Subject: re: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006


Now that I've installed 4.2.20, I'm getting a lot of messages in the error
folder (I'm running SmarterMail 3.3.2369).  Most of them seem to be spam,
but there are some good messages in there.  Am I now going to have to scan
this folder for false positives just like the held spam folder?

Here is an example of the .hdr file for a message that was good:

Failed  
[EMAIL PROTECTED]
[EMAIL PROTECTED]
cmdspc: false
helo: ivmail1.fcc.es

What does "Failed" mean?  Is there something I can look for in the headers
of the message (in the .eml file) that would indicate this?  Is there any
way to requeue this message?


 Original Message 
> From: "David Barker" <[EMAIL PROTECTED]>
> Sent: Friday, July 07, 2006 11:01 AM
> To: Declude.Virus@declude.com>,  Subject: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> EVA   ADD New NONSTANDARDHDR vulnerability test. Messages found to
> have broken headers are moved to the \virus folder
> 
> EVA   FIX ALLOWVULNERABILITIESFROM (for user)
> 
> EVA   FIX BANEXT buffer overflow
> 
> SMADD When an error is found in the envelope (.hdr) file the
> message is moved to the \error folder
> 
> SMADD Decludeproc will not start without a valid domainlist.xml
> 
> SMFIX QUEUEFILE_SAVEFILE the log is showing the correct directory
> path
> 
> SMFIX Allows admin to set VIRDIR to any directory path in the
> virus.cfg
> 
> David Barker
> Product Manager
> Your Email security is our businessT
> 978.499.2933 office
> 978.988.1311 fax
> [EMAIL PROTECTED]
> 
> 
> 
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To 
> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type 
> "unsubscribe Declude.JunkMail".  The archives can be found at 
> http://www.mail-archive.com.





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RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-10 Thread David Barker
Gary,

This is a SmarterMail issue. When they fail to complete the .hdr file they
write "Failed" in the .hdr as this was causing major spam leakage for
declude we decided to move  incomplete messages to the \error folder. You
could try changing the "Failed" to Written and drop the messages in the
\spool.

David B
www.declude.com

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary
Steiner
Sent: Monday, July 10, 2006 2:52 PM
To: declude.junkmail@declude.com
Subject: re: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

Now that I've installed 4.2.20, I'm getting a lot of messages in the error
folder (I'm running SmarterMail 3.3.2369).  Most of them seem to be spam,
but there are some good messages in there.  Am I now going to have to scan
this folder for false positives just like the held spam folder?

Here is an example of the .hdr file for a message that was good:

Failed
[EMAIL PROTECTED]
[EMAIL PROTECTED]
cmdspc: false
helo: ivmail1.fcc.es

What does "Failed" mean?  Is there something I can look for in the headers
of the message (in the .eml file) that would indicate this?  Is there any
way to requeue this message?


 Original Message 
> From: "David Barker" <[EMAIL PROTECTED]>
> Sent: Friday, July 07, 2006 11:01 AM
> To: Declude.Virus@declude.com>,  Subject: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> EVA   ADD New NONSTANDARDHDR vulnerability test. Messages found to
> have broken headers are moved to the \virus folder
> 
> EVA   FIX ALLOWVULNERABILITIESFROM (for user)
> 
> EVA   FIX BANEXT buffer overflow
> 
> SMADD When an error is found in the envelope (.hdr) file the
> message is moved to the \error folder
> 
> SMADD Decludeproc will not start without a valid domainlist.xml
> 
> SMFIX QUEUEFILE_SAVEFILE the log is showing the correct directory
> path
> 
> SMFIX Allows admin to set VIRDIR to any directory path in the
> virus.cfg
> 
> David Barker
> Product Manager
> Your Email security is our businessT
> 978.499.2933 office
> 978.988.1311 fax
> [EMAIL PROTECTED]
> 
> 
> 
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To 
> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type 
> "unsubscribe Declude.JunkMail".  The archives can be found at 
> http://www.mail-archive.com.





---
This E-mail came from the Declude.JunkMail mailing list.  To unsubscribe,
just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe
Declude.JunkMail".  The archives can be found at
http://www.mail-archive.com.



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re: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-10 Thread Gary Steiner
Now that I've installed 4.2.20, I'm getting a lot of messages in the error 
folder (I'm running SmarterMail 3.3.2369).  Most of them seem to be spam, but 
there are some good messages in there.  Am I now going to have to scan this 
folder for false positives just like the held spam folder?

Here is an example of the .hdr file for a message that was good:

Failed  
[EMAIL PROTECTED]
[EMAIL PROTECTED]
cmdspc: false
helo: ivmail1.fcc.es

What does "Failed" mean?  Is there something I can look for in the headers of 
the message (in the .eml file) that would indicate this?  Is there any way to 
requeue this message?


 Original Message 
> From: "David Barker" <[EMAIL PROTECTED]>
> Sent: Friday, July 07, 2006 11:01 AM
> To: Declude.Virus@declude.com>,  Subject: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> EVA   ADD New NONSTANDARDHDR vulnerability test. Messages found to
> have broken headers are moved to the \virus folder
> 
> EVA   FIX ALLOWVULNERABILITIESFROM (for user)
> 
> EVA   FIX BANEXT buffer overflow
> 
> SMADD When an error is found in the envelope (.hdr) file the
> message is moved to the \error folder
> 
> SMADD Decludeproc will not start without a valid domainlist.xml
> 
> SMFIX QUEUEFILE_SAVEFILE the log is showing the correct directory
> path
> 
> SMFIX Allows admin to set VIRDIR to any directory path in the
> virus.cfg
> 
> David Barker
> Product Manager
> Your Email security is our businessT
> 978.499.2933 office
> 978.988.1311 fax
> [EMAIL PROTECTED]
> 
> 
> 
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To
> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
> type "unsubscribe Declude.JunkMail".  The archives can be found
> at http://www.mail-archive.com. 





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This E-mail came from the Declude.JunkMail mailing list.  To
unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
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RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006

2006-07-07 Thread Dave Beckstrom
David,

What is the status on fixing the broken image spam problem?

> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David
> Barker
> Sent: Friday, July 07, 2006 9:42 AM
> To: Declude.Virus@declude.com; Declude.JunkMail@declude.com
> Subject: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
> 
> EVA   ADD New NONSTANDARDHDR vulnerability test. Messages found to
> have broken headers are moved to the \virus folder
> 
> EVA   FIX ALLOWVULNERABILITIESFROM (for user)
> 
> EVA   FIX BANEXT buffer overflow
> 
> SMADD When an error is found in the envelope (.hdr) file the
> message is moved to the \error folder
> 
> SMADD Decludeproc will not start without a valid domainlist.xml
> 
> SMFIX QUEUEFILE_SAVEFILE the log is showing the correct directory
> path
> 
> SMFIX Allows admin to set VIRDIR to any directory path in the
> virus.cfg
> 
> David Barker
> Product Manager
> Your Email security is our businessT
> 978.499.2933 office
> 978.988.1311 fax
> [EMAIL PROTECTED]
> 
> 
> 
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To
> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
> type "unsubscribe Declude.JunkMail".  The archives can be found
> at http://www.mail-archive.com.





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