RE: [Declude.JunkMail] Admin Web for Declude

2005-06-04 Thread Markus Gufler

> The "control panel for dummies" approach of Postini now lets 
> us defer the tweaks back to the user.  Too much spam getting 
> through? Well, sir, please log in to your "Message Center" 
> (Postini lingo for web control panel) and crank up your settings.

That's what we do for our customers and that's what we call service and
that's the reason our customers are choosing us. ;-)


> Important email not getting through?  Just log in and with an 
> easy-to-use Web GUI adjust your "allowed" or "disallowed" lists.

In the last months we set up a declude weighting system where messages we
consider 200% spam are hold. The range between 100% and 199% was amrked in
the subject line with [SPAM low] [SPAM mid] [SPAM high] or was hold on the
server and each recipient who has received also legit messages in this
timerange received one notify message with a link to a web frontend where he
can logon and review his hold messages. (just a list of mailfrom and
subjectline, the user can click on the message to requeue it or click on a
"clear"-button at the end of the list)
In addition the user can choose if he don't want receiving further
notification, if he don't want spam- or virusfiltering and he can also
choose his own "spam-filter-risk"-level. By choosing one of this levels his
recipient address was added to a filter file. Instead of changing the hold
level for this user we've added or substracted some points from the final
weight of each of his messages. The user had not must understand this just
click on some check- or dropdown-boxes and what should I say: We've dropped
the entire "webfrontend"-part as it turned out, that
A.) several people after the first login can't remember the password they've
choosen some hours ago
B.) most people don't understand absolutely nothing about how mail filering
works and they also don't want understand it. They have already enough
problems with their own work.
C.) We've watched what people has done after logging on and have seen: Most
people after the first logon have requeued some messages. After one week
most people have choosen to not receive notifies anymore.
D.) The option to choose different risk-levels has caused way more requests
to our support then all requests for false positive holds before.

Now we mark the subject line for messages between 100 and 200% of what we
consider spam and let the user choose what he want to do with this messages
by explaining him trough websites the message processing rules in his client
software.

Markus

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Re: [Declude.JunkMail] Admin Web for Declude

2005-06-03 Thread Scott Fisher
Sort Monster is working on an auto-tuning progmram MDLP (Modular Declude Log 
Processor) that could be used to reweight tests.

It's still in beta.

- Original Message - 
From: "Jeff Kratka" <[EMAIL PROTECTED]>

To: 
Sent: Friday, June 03, 2005 5:19 PM
Subject: RE: [Declude.JunkMail] Admin Web for Declude



That's what I thought. Sandy, are you still here?

Jeff Kratka

TymeWyse Internet
P.O.Box 84 - 110 Ecklund St., Canyonville, OR 97417
tel: (541) 839-6027  -  [EMAIL PROTECTED]



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of John Tolmachoff
(Lists)
Sent: Friday, June 03, 2005 2:58 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Admin Web for Declude


AH, User configurable actions is different. I know at one time at least
Sandy had either a Demo or production running for a client.

John T
eServices For You



-Original Message-
From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
[EMAIL PROTECTED] On Behalf Of Jeff Kratka
Sent: Friday, June 03, 2005 2:38 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Admin Web for Declude

Mostly what I remember from some time ago was something to let the end

user

modify their settings. Sorry "Admin Web" was the incorrect wording.

Jeff Kratka

TymeWyse Internet
P.O.Box 84 - 110 Ecklund St., Canyonville, OR 97417
tel: (541) 839-6027  -  [EMAIL PROTECTED]



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Markus Gufler
Sent: Friday, June 03, 2005 2:26 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Admin Web for Declude



>  Quite some time ago, there was mention about an Admin Web
> for Declude, is this available or does anyone have something to share?

Declude is so flexible and can do so much different things that it would

be

nearly impossible to write a "click&play"-frontend. There was already a
discussion. The question is: Do you want as much a possible functions to
manage your email traffic with the drawback that you must know exactly

what
you need and what you're doing or do you want some less functions but 
this

as easy as installing windows?

Also what do you mean by "admin web"? Something that will write your
configuration file and prevent wrong settings from your side (what's
"wrong"?) or do you need something to let end-users choose different
settings for their own mailbox?

Markus

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RE: [Declude.JunkMail] Admin Web for Declude

2005-06-03 Thread Robert E. Spivack
It's called "Postini Message Center"  :-)

Seriously, the lack of user "self-service" for adjusting settings and the
lack of more automatic "set-it and forget it" system level options (along
with wanting to be completely freed from Imail or any replacement MTA
engine) has finally shifted the balance for us and we just completed
migrating from Imail/Declude to Postini as our anti-virus and spam blocking
system.

Declude (especially Scott) has been great over the past few years, but I
guess just as Scott outgrew running a one-man show, we have finally outgrown
Declude.

Obviously, everyone's experiences and needs are different, but I've grown
tired of the repeated cycle of spam or virus outbreak, complaints from
clients about too much stuff getting through, hours of tweaking/testing,
then complaints from clients about important stuff being blocked.

The "control panel for dummies" approach of Postini now lets us defer the
tweaks back to the user.  Too much spam getting through? Well, sir, please
log in to your "Message Center" (Postini lingo for web control panel) and
crank up your settings.

Important email not getting through?  Just log in and with an easy-to-use
Web GUI adjust your "allowed" or "disallowed" lists.

The downside?  Postini has a cost-per-mailbox monthly service fee rather
than an annual software license fee.

However, for us, when took off my techie hat and put on my businessman's
one, I looked at the 35,000 foot view and how we can had been scaling out
with multiple mail servers to handle the incoming load; starting to deploy
yet additional front-end servers to offload anti-virus scanning and spam
filtering so the performance doesn't impact the pop/imap Imail engine; and
all the license agreements/maintenance fees I realized we could immediately
"retire" several servers along with the Declude and Imail annual
licenses/maintenance agreements.

Not to mention my own time, which I value highly, of many hours a week
tweaking rules and adjusting the server functions or manually clearing
thousands of spam or virus spool files on the server that got through in the
early stages of a new attack.

For us, because we do charge our clients a per-mailbox fee for spam blocking
anyway, the pricing of Postini was not the "big gulp" it might be for some
of you offering everything for free to your clients.

Besides the lack of end-user gui and simplified rules tweaks (essentially
now we let Postini adjust all the rules on their end based on their
processing of over 6 billion emails a month from all their clients - they
certainly get to "see" what is out there), the "straw that broke the camel's
back for us" was the Rube Goldberg scripting we were starting to implement
using Sandy's wonderfull stuff because as soon as one deploy's IMail in
store and forward mode (to get the distributed scale-out, offloading, etc.)
then you are exposed to dictionary attacks, "nobody" catch-all floods, etc.

Sandy's scripts are great, but we stepped back and said do we really want
all this complexity and spend so much of our operational focus just on
"keeping the mail flowing" while relying on a few vb scripts to keep
everything running?

A great upside to Postini is that we automatically get multiple MX front-end
redundancy and emergency spooling (optional add-on service) that will hold
our mail should our servers be down briefly.  With the simplified
hub-and-spoke scaleout (multiple email servers being fed by Postini's own
redundant clusters) our configuration is much simpler yet still distributed
and expandable while some of our licensing fees are actually greatly
reduced.

Please understand this is not meant as a complaint or "rant" - I'd like to
thank the Declude community and company for their great product and support
over the past few years but we've had to move on.

And the best part?  Our customer service complaints about spam or email
problems have gone down to almost zero - our clients like us again!

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jeff Kratka
Sent: Friday, June 03, 2005 2:06 PM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] Admin Web for Declude

Hello,

 Quite some time ago, there was mention about an Admin Web for Declude, is
this available or does anyone have something to share?

Thank You.

Jeff Kratka

TymeWyse Internet
P.O.Box 84 - 110 Ecklund St., Canyonville, OR 97417
tel: (541) 839-6027  -  [EMAIL PROTECTED]


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RE: [Declude.JunkMail] Admin Web for Declude

2005-06-03 Thread Jeff Kratka
That's what I thought. Sandy, are you still here?

Jeff Kratka

TymeWyse Internet
P.O.Box 84 - 110 Ecklund St., Canyonville, OR 97417
tel: (541) 839-6027  -  [EMAIL PROTECTED]



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of John Tolmachoff
(Lists)
Sent: Friday, June 03, 2005 2:58 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Admin Web for Declude


AH, User configurable actions is different. I know at one time at least
Sandy had either a Demo or production running for a client.

John T
eServices For You


> -Original Message-
> From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
> [EMAIL PROTECTED] On Behalf Of Jeff Kratka
> Sent: Friday, June 03, 2005 2:38 PM
> To: Declude.JunkMail@declude.com
> Subject: RE: [Declude.JunkMail] Admin Web for Declude
>
> Mostly what I remember from some time ago was something to let the end
user
> modify their settings. Sorry "Admin Web" was the incorrect wording.
>
> Jeff Kratka
> 
> TymeWyse Internet
> P.O.Box 84 - 110 Ecklund St., Canyonville, OR 97417
> tel: (541) 839-6027  -  [EMAIL PROTECTED]
> 
>
>
> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Markus Gufler
> Sent: Friday, June 03, 2005 2:26 PM
> To: Declude.JunkMail@declude.com
> Subject: RE: [Declude.JunkMail] Admin Web for Declude
>
>
>
> >  Quite some time ago, there was mention about an Admin Web
> > for Declude, is this available or does anyone have something to share?
>
> Declude is so flexible and can do so much different things that it would
be
> nearly impossible to write a "click&play"-frontend. There was already a
> discussion. The question is: Do you want as much a possible functions to
> manage your email traffic with the drawback that you must know exactly
what
> you need and what you're doing or do you want some less functions but this
> as easy as installing windows?
>
> Also what do you mean by "admin web"? Something that will write your
> configuration file and prevent wrong settings from your side (what's
> "wrong"?) or do you need something to let end-users choose different
> settings for their own mailbox?
>
> Markus
>
> ---
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> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
> type "unsubscribe Declude.JunkMail".  The archives can be found
> at http://www.mail-archive.com.
>
> ---
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RE: [Declude.JunkMail] Admin Web for Declude

2005-06-03 Thread John Tolmachoff \(Lists\)
AH, User configurable actions is different. I know at one time at least
Sandy had either a Demo or production running for a client.

John T
eServices For You


> -Original Message-
> From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
> [EMAIL PROTECTED] On Behalf Of Jeff Kratka
> Sent: Friday, June 03, 2005 2:38 PM
> To: Declude.JunkMail@declude.com
> Subject: RE: [Declude.JunkMail] Admin Web for Declude
> 
> Mostly what I remember from some time ago was something to let the end
user
> modify their settings. Sorry "Admin Web" was the incorrect wording.
> 
> Jeff Kratka
> 
> TymeWyse Internet
> P.O.Box 84 - 110 Ecklund St., Canyonville, OR 97417
> tel: (541) 839-6027  -  [EMAIL PROTECTED]
> 
> 
> 
> -Original Message-
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Markus Gufler
> Sent: Friday, June 03, 2005 2:26 PM
> To: Declude.JunkMail@declude.com
> Subject: RE: [Declude.JunkMail] Admin Web for Declude
> 
> 
> 
> >  Quite some time ago, there was mention about an Admin Web
> > for Declude, is this available or does anyone have something to share?
> 
> Declude is so flexible and can do so much different things that it would
be
> nearly impossible to write a "click&play"-frontend. There was already a
> discussion. The question is: Do you want as much a possible functions to
> manage your email traffic with the drawback that you must know exactly
what
> you need and what you're doing or do you want some less functions but this
> as easy as installing windows?
> 
> Also what do you mean by "admin web"? Something that will write your
> configuration file and prevent wrong settings from your side (what's
> "wrong"?) or do you need something to let end-users choose different
> settings for their own mailbox?
> 
> Markus
> 
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To
> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
> type "unsubscribe Declude.JunkMail".  The archives can be found
> at http://www.mail-archive.com.
> 
> ---
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> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
> type "unsubscribe Declude.JunkMail".  The archives can be found
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RE: [Declude.JunkMail] Admin Web for Declude

2005-06-03 Thread Jeff Kratka
Mostly what I remember from some time ago was something to let the end user
modify their settings. Sorry "Admin Web" was the incorrect wording.

Jeff Kratka

TymeWyse Internet
P.O.Box 84 - 110 Ecklund St., Canyonville, OR 97417
tel: (541) 839-6027  -  [EMAIL PROTECTED]



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Markus Gufler
Sent: Friday, June 03, 2005 2:26 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Admin Web for Declude



>  Quite some time ago, there was mention about an Admin Web
> for Declude, is this available or does anyone have something to share?

Declude is so flexible and can do so much different things that it would be
nearly impossible to write a "click&play"-frontend. There was already a
discussion. The question is: Do you want as much a possible functions to
manage your email traffic with the drawback that you must know exactly what
you need and what you're doing or do you want some less functions but this
as easy as installing windows?

Also what do you mean by "admin web"? Something that will write your
configuration file and prevent wrong settings from your side (what's
"wrong"?) or do you need something to let end-users choose different
settings for their own mailbox?

Markus

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RE: [Declude.JunkMail] Admin Web for Declude

2005-06-03 Thread Markus Gufler

>  Quite some time ago, there was mention about an Admin Web 
> for Declude, is this available or does anyone have something to share?

Declude is so flexible and can do so much different things that it would be
nearly impossible to write a "click&play"-frontend. There was already a
discussion. The question is: Do you want as much a possible functions to
manage your email traffic with the drawback that you must know exactly what
you need and what you're doing or do you want some less functions but this
as easy as installing windows?

Also what do you mean by "admin web"? Something that will write your
configuration file and prevent wrong settings from your side (what's
"wrong"?) or do you need something to let end-users choose different
settings for their own mailbox?

Markus

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RE: [Declude.JunkMail] Admin Web for Declude

2005-06-03 Thread John Tolmachoff \(Lists\)
In case Declude is not able to respond right now, the 2-3 projects that were
either in development or ready to go to development in the last couple of
years did not get very far AFAIK. At this time, Declude is not working on
one AFAIK.

John T
eServices For You


> -Original Message-
> From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
> [EMAIL PROTECTED] On Behalf Of Jeff Kratka
> Sent: Friday, June 03, 2005 2:06 PM
> To: Declude.JunkMail@declude.com
> Subject: [Declude.JunkMail] Admin Web for Declude
> 
> Hello,
> 
>  Quite some time ago, there was mention about an Admin Web for Declude, is
> this available or does anyone have something to share?
> 
> Thank You.
> 
> Jeff Kratka
> 
> TymeWyse Internet
> P.O.Box 84 - 110 Ecklund St., Canyonville, OR 97417
> tel: (541) 839-6027  -  [EMAIL PROTECTED]
> 
> 
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To
> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
> type "unsubscribe Declude.JunkMail".  The archives can be found
> at http://www.mail-archive.com.

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RE: [Declude.JunkMail] "Admin Web for Declude"

2003-01-15 Thread Markus Gufler
Title: Nachricht



We're 
interested.
 
The 
ini-file you should have already.
Today 
we've seen some problem on SpamChk with negtive error-codes with the latest 
releases (g, h, i and j) 
Means: 
SpamChk does not report negative return codes in this 
versions.
 
Markus
 
 

  
  -Original Message-From: 
  [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] 
  On Behalf Of John TolmachoffSent: Wednesday, January 15, 
  2003 8:30 PMTo: [EMAIL PROTECTED]Subject: RE: 
  [Declude.JunkMail] "Admin Web for Declude"
  
  Do to 2 hardware 
  failures and the fact I am swamped with work, we are behind on the beta. It 
  will be available soon.
   
  Also, we are going 
  to start working on support for external tests through the interface. If you 
  would like your program configuration included in this, please let me 
  know.
   
  
  
  John Tolmachoff 
  MCSE, CSSA
  IT Manager, Network 
  Engineer
  RelianceSoft, 
  Inc.
  Fullerton, 
  CA  
  92835
  www.reliancesoft.com
   


RE: [Declude.JunkMail] "Admin Web for Declude"

2003-01-15 Thread John Tolmachoff








Do to 2 hardware failures and the fact I
am swamped with work, we are behind on the beta. It will be available soon.

 

Also, we are going to start working on
support for external tests through the interface. If you would like your
program configuration included in this, please let me know.

 





John Tolmachoff MCSE,
CSSA

IT Manager, Network
Engineer

RelianceSoft, Inc.

Fullerton, CA  92835

www.reliancesoft.com



 










RE: [Declude.JunkMail] "Admin Web for Declude"

2003-01-09 Thread John Tolmachoff








In response to some of the questions and
comments I have received:

 

We will be extending this for external
tests as we get to them. This is because each external test is an individual
program, and we will need to work with the creator of that program to develop the
appropriate web pages. 

 

While the beta will be available to
Declude users for no charge, the final product will be purchased. Prices have
not yet been established, but will not be too expensive.

 

This does run on IIS, so it will need to
be installed. However, as IIS allows for the site directory to be on a shared
network resource, it does not have to be on the same server as the actual mail
server.

 

Please let me know if you have any
questions, comments or suggestions.

 



John Tolmachoff MCSE,
CSSA

IT Manager, Network
Engineer

RelianceSoft, Inc.

Fullerton, CA  92835

www.reliancesoft.com