RE: [Declude.JunkMail] Speaking of Decludes AVG scanner
John Try opening the diags.txt file in your \mailserver\declude directory. Check to see if you are receiving an invalid key code error. If not try this: http://support.declude.com/Customer/KBArticle.aspx?articleid=57 Chris -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Doyle Sent: Monday, July 17, 2006 5:38 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] Speaking of Decludes AVG scanner None of the db files have ever updated. Does anyone know what ports, protocols, whatever is used to do the update. Either Declude is not requesting the db update, or our firewall is blocking either the request or the subsequent update file. So far I haven't been able to find anything in the firewall logs. thanks for any help John --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.394 / Virus Database: 268.10.1/390 - Release Date: 7/17/2006 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.394 / Virus Database: 268.10.1/390 - Release Date: 7/17/2006 --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Speaking of Decludes AVG scanner
Chris Asaro wrote: Try opening the diags.txt file in your \mailserver\declude directory. Check to see if you are receiving an invalid key code error. When I went to 4.20 I had no such error code however the evidently there was a one hence Declude ceased to function without warning. -Nick --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Speaking of Decludes AVG scanner
Chris Thanks for swerving back to the subject at hand. I tried this last night and found yes indeed the firewall was blocking the outgoing request. I added the new IP address and it returned the 1.1.1.1. However I neglected to allow incoming traffic and as of this morning it had not updated the db files. This morning I opened up the firewall to incoming traffic and am waiting for something to happen. I now understand it takes 24 hours for the system to fire up the first time. Not sure why. But I'm waiting for this to happen to see if it all works. John -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Chris Asaro Sent: Tuesday, July 18, 2006 5:39 AM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] Speaking of Decludes AVG scanner John Try opening the diags.txt file in your \mailserver\declude directory. Check to see if you are receiving an invalid key code error. If not try this: http://support.declude.com/Customer/KBArticle.aspx?articleid=57 Chris -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Doyle Sent: Monday, July 17, 2006 5:38 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] Speaking of Decludes AVG scanner None of the db files have ever updated. Does anyone know what ports, protocols, whatever is used to do the update. Either Declude is not requesting the db update, or our firewall is blocking either the request or the subsequent update file. So far I haven't been able to find anything in the firewall logs. thanks for any help John --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.394 / Virus Database: 268.10.1/390 - Release Date: 7/17/2006 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.394 / Virus Database: 268.10.1/390 - Release Date: 7/17/2006 --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Speaking of Decludes AVG scanner
Nick Good catch, at the bottom of my diags.txt file I see 2 INVALID KEY entries. My firewall does not allow domain names to be entered as source or destination addresses, only IP addresses. I had an old entry for 63.246.13.84 entered on march 06, doing an nslookup for keys.declude.com I now get 63.246.31.246. I've added the new address and allow incoming and outgoing traffic, but am not sure what to do next. Not sure if I should restart the decludeproc or what. John -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Nick Hayer Sent: Tuesday, July 18, 2006 5:59 AM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] Speaking of Decludes AVG scanner Chris Asaro wrote: Try opening the diags.txt file in your \mailserver\declude directory. Check to see if you are receiving an invalid key code error. When I went to 4.20 I had no such error code however the evidently there was a one hence Declude ceased to function without warning. -Nick --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Speaking of Decludes AVG scanner
John, Also, there is a directive you can add in your declude.cfg file that says how often the AVG patterns will be updated. By default I think its every 23 hours. The line I have is AVGUPDATEFREQHRS xx where xx is the hours. Remember any chance to this file requires a restart of the decludeproc service. Darrell --- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. John Doyle writes: Chris Thanks for swerving back to the subject at hand. I tried this last night and found yes indeed the firewall was blocking the outgoing request. I added the new IP address and it returned the 1.1.1.1. However I neglected to allow incoming traffic and as of this morning it had not updated the db files. This morning I opened up the firewall to incoming traffic and am waiting for something to happen. I now understand it takes 24 hours for the system to fire up the first time. Not sure why. But I'm waiting for this to happen to see if it all works. John -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Chris Asaro Sent: Tuesday, July 18, 2006 5:39 AM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] Speaking of Decludes AVG scanner John Try opening the diags.txt file in your \mailserver\declude directory. Check to see if you are receiving an invalid key code error. If not try this: http://support.declude.com/Customer/KBArticle.aspx?articleid=57 Chris -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Doyle Sent: Monday, July 17, 2006 5:38 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] Speaking of Decludes AVG scanner None of the db files have ever updated. Does anyone know what ports, protocols, whatever is used to do the update. Either Declude is not requesting the db update, or our firewall is blocking either the request or the subsequent update file. So far I haven't been able to find anything in the firewall logs. thanks for any help John --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.394 / Virus Database: 268.10.1/390 - Release Date: 7/17/2006 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.394 / Virus Database: 268.10.1/390 - Release Date: 7/17/2006 --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Speaking of Decludes AVG scanner
Restart the proc Chris Asaro Technical Support Engineer Declude Your Email Security is our Business 978.499.2933 x 7009 office 978.764.7960 mobile 978.988.1311 efax -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Doyle Sent: Tuesday, July 18, 2006 11:12 AM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] Speaking of Decludes AVG scanner Nick Good catch, at the bottom of my diags.txt file I see 2 INVALID KEY entries. My firewall does not allow domain names to be entered as source or destination addresses, only IP addresses. I had an old entry for 63.246.13.84 entered on march 06, doing an nslookup for keys.declude.com I now get 63.246.31.246. I've added the new address and allow incoming and outgoing traffic, but am not sure what to do next. Not sure if I should restart the decludeproc or what. John -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Nick Hayer Sent: Tuesday, July 18, 2006 5:59 AM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] Speaking of Decludes AVG scanner Chris Asaro wrote: Try opening the diags.txt file in your \mailserver\declude directory. Check to see if you are receiving an invalid key code error. When I went to 4.20 I had no such error code however the evidently there was a one hence Declude ceased to function without warning. -Nick --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com. -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.394 / Virus Database: 268.10.1/390 - Release Date: 7/17/2006 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.394 / Virus Database: 268.10.1/390 - Release Date: 7/17/2006 --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.JunkMail. The archives can be found at http://www.mail-archive.com.