RE: [Declude.Virus] w32/Sober.O virus

2005-05-05 Thread Panda Consulting S.A. Luis Alberto Arango








Thanks Matt, I implemented the Viruscode
8. 



Yesterday I was still having over 3000
emails in the overflow folder.



I had to do some tasks to manage things,
even though my client was fixing their machines at their end.



I Created a kill list in Imail with the
most common from addresses the virus/emails where using.-Hostmaster at
hotmail.com for example-.



I updated rules.ima in my clients domains deleting
emails with particular subjects or having particular attachments (Sober.O
subjects and attachments)



Just in case, I used the banname feature Declude-
to make sure the Sober attachments were deleted.



I also took my chances incrementing
Declude processes in small numbers and got to 50. server behaved very well and
overflow folder started to decrease in terms of the amount of emails.



Today was a very smooth day. Now I am just
thinking about something that is knocking in my head:

I manage 25K emails per day, 200 + domains
and 3500 users. It is not a big installation compared with what I have read on Imail
and Declude lists. But what worries me is that my server/imail/declude box was
overflowed with 3000 emails, so I dont get the picture of how we can handle
100K emails per day with 500 domains and 12K users. My server is a Xeon 2.4 Ghz
with 1 gig in RAM W2K-. should I need a better and more powerful server?




PD: By the way, what about changing to Smartmail,
does Smartmail handle my load without problems? 



Regards

    -Luis Arango













From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Matt
Sent: Miércoles, 04 de Mayo de
2005 12:05 a.m.
To: Declude.Virus@declude.com
Subject: Re: [Declude.Virus]
w32/Sober.O virus





Luis,

If you are seeing 100% CPU utilization and timeouts in your Declude Virus log,
you would be best served by reducing the number of simultaneous processes
instead of increasing them. If you increase them, you run the risk of
causing more timeouts.

Your F-Prot config looks to be normal, but you need to add the following line
in order to stop some recent viruses that F-Prot is returning a code 8 when
detected:

 VIRUSCODE1 8

Considering that you attributed 80% to just one client, and it appears that
they had a big infection, that would explain why you are seeing this sort of
traffic but others like myself are not. Seems like you have a good handle
on things now.

Good luck,

Matt



Panda Consulting S.A. Luis Alberto Arango wrote: 

Matt and Dave: First of all thank you very much for answering my post. I am using fpcmd.exeHere is my config lines, in case I am missing some important switch.SCANFILE1  D:\Progra~1\FSI\F-Prot\fpcmd.exe /TYPE /SILENT /NOMEM /ARCHIVE=5/NOBOOT /DUMB /REPORT=report.txtVIRUSCODE1 3VIRUSCODE1 6REPORT1    Infection:Any way, I already contacted one of my clients who's IP is sending lots andlots of emails with virus to our mail server. I believe they are sendingprobably 80% of the virus I am getting.He confirmed that they were infected and that they are running a clean uptask. They have over 600 computers so it takes quite some time to make surethey are all clean.I am also narrowing other IPs to contact the owners.Besides, Declude is running 25 simultaneously -default-. If tomorrow I getoverflow messages I will increase the number of processes in the declude.cfgfile to see if that improves the delivery. I just have to make sure I don'tcrash the server. I may also increase the number of Imail threads to 40 or50By the way I found interesting and useful support text regarding delayeddelivery herehttp://www.declude.com/help_answer.asp?ID=122-Imail's SMTP Sending Architecture-Again thanks for your help   -Luis Arango  

-Original Message-From: [EMAIL PROTECTED] [mailto:Declude.Virus-[EMAIL PROTECTED]] On Behalf Of MattSent: Martes, 03 de Mayo de 2005 09:07 p.m.To: Declude.Virus@declude.comSubject: Re: [Declude.Virus] w32/Sober.O virusIf you aren't running fpcmd.exe as Dave suggested, that would definitelybe the first place to start.  You need to purchase F-Prot instead ofusing the free DOS scanner to get fpcmd.exe.This is not normal behavior for Sober, but I have seen some viruses getreally bursty.  For instance, one client that has a massive newsletterwould get hammered by viruses because of harvesting of their addressesfrom the newsletter.  Some viruses also can hammer you with huge volumefrom a single computer.  You might want to look at the IP's that aresending the viruses and see if these can be narrowed down to just a fewcomputers for the bulk of the messages.Aside from that, Declude JunkMail is generally leaner than DecludeVirus, and you might get a boost by having Declude JunkMail run first,where many of the viruses would be blocked and then wouldn't need to bevirus scanned.  You would need to be deleting the spams for them to notget scanned by Declude Virus however, maybe Hold also prevents it, butI'm pretty sure that the other actions will still result in them beingvirus scanned under

RE: [Declude.Virus] w32/Sober.O virus

2005-05-03 Thread Dave Marchette
Are you running the fpcmd.exe version of the fprot scanner?  If not, you
will see these sorts of delays.  



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Panda Consulting
S.A. Luis Alberto Arango
Sent: Tuesday, May 03, 2005 6:00 PM
To: Declude.Virus@declude.com
Subject: [Declude.Virus] w32/Sober.O virus


FYI:
Today we were flooded with a massive incoming emails containing Sober.O
(f-prot) virus.

We receive aprox 15% of viruses out of all the emails we process. Today
the figure raised to almost 40%.

It fulfilled the overflow folder and there were delays of about 2 to 5
hours to deliver non-virus emails

We received the first email with virus at 12 (noon) may 2. Our f-prot
signature files were not updated -we update every 4 hours- and we let 27
emails with viruses passed through. There was nothing we could do about
it. The virus was discovered the same day by Symantec, F-prot and
others.

Our F-prot received signature files at 1:30 pm and from that time on we
have catched about 9000 emails out 30,000

The folder is full with 3000 emails and is not able to be handled as
fast as we would want with declude/f-prot.

Q:
Is there something we can do to avoid such delays delivering emails
other than use Imail Kill list, catching the computers delivering the
viruses and moving to a strongest server.

Bye
-Luis Arango



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Re: [Declude.Virus] w32/Sober.O virus

2005-05-03 Thread Matt
If you aren't running fpcmd.exe as Dave suggested, that would definitely 
be the first place to start.  You need to purchase F-Prot instead of 
using the free DOS scanner to get fpcmd.exe.

This is not normal behavior for Sober, but I have seen some viruses get 
really bursty.  For instance, one client that has a massive newsletter 
would get hammered by viruses because of harvesting of their addresses 
from the newsletter.  Some viruses also can hammer you with huge volume 
from a single computer.  You might want to look at the IP's that are 
sending the viruses and see if these can be narrowed down to just a few 
computers for the bulk of the messages.

Aside from that, Declude JunkMail is generally leaner than Declude 
Virus, and you might get a boost by having Declude JunkMail run first, 
where many of the viruses would be blocked and then wouldn't need to be 
virus scanned.  You would need to be deleting the spams for them to not 
get scanned by Declude Virus however, maybe Hold also prevents it, but 
I'm pretty sure that the other actions will still result in them being 
virus scanned under this alternative configuration.  This is also much 
more beneficial when you run multiple virus scanners since more CPU can 
be saved this way.  F-Prot is generally very efficient.

Matt

Panda Consulting S.A. Luis Alberto Arango wrote:
FYI:
Today we were flooded with a massive incoming emails containing Sober.O
(f-prot) virus.
We receive aprox 15% of viruses out of all the emails we process. Today the
figure raised to almost 40%.
It fulfilled the overflow folder and there were delays of about 2 to 5 hours
to deliver non-virus emails
We received the first email with virus at 12 (noon) may 2. Our f-prot
signature files were not updated -we update every 4 hours- and we let 27
emails with viruses passed through. There was nothing we could do about it.
The virus was discovered the same day by Symantec, F-prot and others.
Our F-prot received signature files at 1:30 pm and from that time on we have
catched about 9000 emails out 30,000
The folder is full with 3000 emails and is not able to be handled as fast as
we would want with declude/f-prot.
Q:
Is there something we can do to avoid such delays delivering emails other
than use Imail Kill list, catching the computers delivering the viruses and
moving to a strongest server.
Bye
-Luis Arango

__
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RE: [Declude.Virus] w32/Sober.O virus

2005-05-03 Thread Panda Consulting S.A. Luis Alberto Arango
Matt and Dave: First of all thank you very much for answering my post. 

I am using fpcmd.exe

Here is my config lines, in case I am missing some important switch.
SCANFILE1  D:\Progra~1\FSI\F-Prot\fpcmd.exe /TYPE /SILENT /NOMEM /ARCHIVE=5
/NOBOOT /DUMB /REPORT=report.txt
VIRUSCODE1 3
VIRUSCODE1 6
REPORT1Infection:


Any way, I already contacted one of my clients who's IP is sending lots and
lots of emails with virus to our mail server. I believe they are sending
probably 80% of the virus I am getting.

He confirmed that they were infected and that they are running a clean up
task. They have over 600 computers so it takes quite some time to make sure
they are all clean.

I am also narrowing other IPs to contact the owners.

Besides, Declude is running 25 simultaneously -default-. If tomorrow I get
overflow messages I will increase the number of processes in the declude.cfg
file to see if that improves the delivery. I just have to make sure I don't
crash the server. I may also increase the number of Imail threads to 40 or
50

By the way I found interesting and useful support text regarding delayed
delivery here
http://www.declude.com/help_answer.asp?ID=122

-Imail's SMTP Sending Architecture-

Again thanks for your help

-Luis Arango

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:Declude.Virus-
 [EMAIL PROTECTED] On Behalf Of Matt
 Sent: Martes, 03 de Mayo de 2005 09:07 p.m.
 To: Declude.Virus@declude.com
 Subject: Re: [Declude.Virus] w32/Sober.O virus
 
 If you aren't running fpcmd.exe as Dave suggested, that would definitely
 be the first place to start.  You need to purchase F-Prot instead of
 using the free DOS scanner to get fpcmd.exe.
 
 This is not normal behavior for Sober, but I have seen some viruses get
 really bursty.  For instance, one client that has a massive newsletter
 would get hammered by viruses because of harvesting of their addresses
 from the newsletter.  Some viruses also can hammer you with huge volume
 from a single computer.  You might want to look at the IP's that are
 sending the viruses and see if these can be narrowed down to just a few
 computers for the bulk of the messages.
 
 Aside from that, Declude JunkMail is generally leaner than Declude
 Virus, and you might get a boost by having Declude JunkMail run first,
 where many of the viruses would be blocked and then wouldn't need to be
 virus scanned.  You would need to be deleting the spams for them to not
 get scanned by Declude Virus however, maybe Hold also prevents it, but
 I'm pretty sure that the other actions will still result in them being
 virus scanned under this alternative configuration.  This is also much
 more beneficial when you run multiple virus scanners since more CPU can
 be saved this way.  F-Prot is generally very efficient.
 
 Matt
 
 
 
 Panda Consulting S.A. Luis Alberto Arango wrote:
 
 FYI:
 Today we were flooded with a massive incoming emails containing Sober.O
 (f-prot) virus.
 
 We receive aprox 15% of viruses out of all the emails we process. Today
 the
 figure raised to almost 40%.
 
 It fulfilled the overflow folder and there were delays of about 2 to 5
 hours
 to deliver non-virus emails
 
 We received the first email with virus at 12 (noon) may 2. Our f-prot
 signature files were not updated -we update every 4 hours- and we let 27
 emails with viruses passed through. There was nothing we could do about
 it.
 The virus was discovered the same day by Symantec, F-prot and others.
 
 Our F-prot received signature files at 1:30 pm and from that time on we
 have
 catched about 9000 emails out 30,000
 
 The folder is full with 3000 emails and is not able to be handled as fast
 as
 we would want with declude/f-prot.
 
 Q:
 Is there something we can do to avoid such delays delivering emails other
 than use Imail Kill list, catching the computers delivering the viruses
 and
 moving to a strongest server.
 
 Bye
  -Luis Arango
 
 
 
 __
 [Email scanned for viruses by Panda Consulting -www.pandacons.com-]
 [Email escaneado contra virus por Panda Consulting -www.pandacons.com-]
 
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 unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.
 
 
 
 
 
 --
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 MailPure custom filters for Declude JunkMail Pro.
 http://www.mailpure.com/software/
 =
 
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Re: [Declude.Virus] w32/Sober.O virus

2005-05-03 Thread Matt




Luis,

If you are seeing 100% CPU utilization and timeouts in your Declude
Virus log, you would be best served by reducing the number of
simultaneous processes instead of increasing them. If you increase
them, you run the risk of causing more timeouts.

Your F-Prot config looks to be normal, but you need to add the
following line in order to stop some recent viruses that F-Prot is
returning a code 8 when detected:

 VIRUSCODE1 8

Considering that you attributed 80% to just one client, and it appears
that they had a big infection, that would explain why you are seeing
this sort of traffic but others like myself are not. Seems like you
have a good handle on things now.

Good luck,

Matt



Panda Consulting S.A. Luis Alberto Arango wrote:

  Matt and Dave: First of all thank you very much for answering my post. 

I am using fpcmd.exe

Here is my config lines, in case I am missing some important switch.
SCANFILE1  D:\Progra~1\FSI\F-Prot\fpcmd.exe /TYPE /SILENT /NOMEM /ARCHIVE=5
/NOBOOT /DUMB /REPORT=report.txt
VIRUSCODE1 3
VIRUSCODE1 6
REPORT1Infection:


Any way, I already contacted one of my clients who's IP is sending lots and
lots of emails with virus to our mail server. I believe they are sending
probably 80% of the virus I am getting.

He confirmed that they were infected and that they are running a clean up
task. They have over 600 computers so it takes quite some time to make sure
they are all clean.

I am also narrowing other IPs to contact the owners.

Besides, Declude is running 25 simultaneously -default-. If tomorrow I get
overflow messages I will increase the number of processes in the declude.cfg
file to see if that improves the delivery. I just have to make sure I don't
crash the server. I may also increase the number of Imail threads to 40 or
50

By the way I found interesting and useful support text regarding delayed
delivery here
http://www.declude.com/help_answer.asp?ID=122

-Imail's SMTP Sending Architecture-

Again thanks for your help

	-Luis Arango

  
  
-Original Message-
From: [EMAIL PROTECTED] [mailto:Declude.Virus-
[EMAIL PROTECTED]] On Behalf Of Matt
Sent: Martes, 03 de Mayo de 2005 09:07 p.m.
To: Declude.Virus@declude.com
Subject: Re: [Declude.Virus] w32/Sober.O virus

If you aren't running fpcmd.exe as Dave suggested, that would definitely
be the first place to start.  You need to purchase F-Prot instead of
using the free DOS scanner to get fpcmd.exe.

This is not normal behavior for Sober, but I have seen some viruses get
really bursty.  For instance, one client that has a massive newsletter
would get hammered by viruses because of harvesting of their addresses
from the newsletter.  Some viruses also can hammer you with huge volume
from a single computer.  You might want to look at the IP's that are
sending the viruses and see if these can be narrowed down to just a few
computers for the bulk of the messages.

Aside from that, Declude JunkMail is generally leaner than Declude
Virus, and you might get a boost by having Declude JunkMail run first,
where many of the viruses would be blocked and then wouldn't need to be
virus scanned.  You would need to be deleting the spams for them to not
get scanned by Declude Virus however, maybe Hold also prevents it, but
I'm pretty sure that the other actions will still result in them being
virus scanned under this alternative configuration.  This is also much
more beneficial when you run multiple virus scanners since more CPU can
be saved this way.  F-Prot is generally very efficient.

Matt



Panda Consulting S.A. Luis Alberto Arango wrote:



  FYI:
Today we were flooded with a massive incoming emails containing Sober.O
(f-prot) virus.

We receive aprox 15% of viruses out of all the emails we process. Today
  

the


  figure raised to almost 40%.

It fulfilled the overflow folder and there were delays of about 2 to 5
  

hours


  to deliver non-virus emails

We received the first email with virus at 12 (noon) may 2. Our f-prot
signature files were not updated -we update every 4 hours- and we let 27
emails with viruses passed through. There was nothing we could do about
  

it.


  The virus was discovered the same day by Symantec, F-prot and others.

Our F-prot received signature files at 1:30 pm and from that time on we
  

have


  catched about 9000 emails out 30,000

The folder is full with 3000 emails and is not able to be handled as fast
  

as


  we would want with declude/f-prot.

Q:
Is there something we can do to avoid such delays delivering emails other
than use Imail Kill list, catching the computers delivering the viruses
  

and


  moving to a strongest server.

Bye
	-Luis Arango



__
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[Email escaneado contra virus por Panda Consulting -www.pandacons.com-]

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