[Bug 2015800] Re: Blank screen after inactivity when set to Never

2023-04-11 Thread Heather Ellsworth
I confirm that turning off "Dim Screen" fixes the issue! Thanks Jeremy!

** Changed in: gnome-control-center (Ubuntu)
   Status: New => Invalid

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  Blank screen after inactivity when set to Never

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[Bug 2015800] Re: Blank screen after inactivity when set to Never

2023-04-10 Thread Heather Ellsworth
heather@fenrir:~$ gsettings get org.gnome.settings-daemon.plugins.power 
sleep-inactive-ac-timeout
3600

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  Blank screen after inactivity when set to Never

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[Bug 2015800] Re: Blank screen after inactivity when set to Never

2023-04-10 Thread Heather Ellsworth
** Attachment added: "pic of g-c-c power settings"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/2015800/+attachment/5662793/+files/Screenshot%20from%202023-04-10%2013-56-10.png

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  Blank screen after inactivity when set to Never

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[Bug 2015800] [NEW] Blank screen after inactivity when set to Never

2023-04-10 Thread Heather Ellsworth
Public bug reported:

OS: 23.04
g-c-c: 44.0-1ubuntu4

My laptop is plugged into the charger and indicates that it is charging.
In gnome-control-center, I have the "Screen Blank" setting set to Never.

Also, "Automatic Suspend" is set to only happen when on battery power.
So perhaps even though the battery charger icon indicates it's charging,
maybe g-c-c thinks it's not?

** Affects: gnome-control-center (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1949340]

2023-03-28 Thread Heather Ellsworth
Hi Alexandre, I just tried on a fresh 20.04.6 vm and the issue is no
longer present.

To test this, I had to `apt purge firefox && snap install firefox` which
installed 111.0-2. xdg-desktop-portals is at version 1.6.0-1ubuntu2.

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Title:
  [upstream] Saving downloads or pages is difficult because of unfocused
  file chooser dialog

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[Bug 2013115] Re: Bluetooth slider needs toggling two times to disconnect to device

2023-03-28 Thread Heather Ellsworth
** Description changed:

  OS: 23.04
  gnome-control-center: 44.0-1ubuntu3
  bluez: 5.66-0ubuntu1
  
  I use a common bose QC45 headset daily and if I want to disconnect the
  device, I need to click the toggle slider twice to actually get the
  headset to disconnect (I hear confirmation of this in the headset).
  
+ On the first click, there are no journalctl logs. On the second click
+ that actually disconnects the device, I see the expected:
+ 
+ Mar 28 11:21:39 fenrir obexd[5665]: DISCONNECT(0x1), (0xff)
+ Mar 28 11:21:39 fenrir obexd[5665]: DISCONNECT(0x1), Success(0x20)
+ Mar 28 11:21:39 fenrir obexd[5665]: disconnected: Transport got disconnected
+ 
  I would expect to only have to click the slider once to disconnect from
  the device.

** Description changed:

  OS: 23.04
  gnome-control-center: 44.0-1ubuntu3
  bluez: 5.66-0ubuntu1
+ bluez-obexd: 5.66-0ubuntu1
  
  I use a common bose QC45 headset daily and if I want to disconnect the
  device, I need to click the toggle slider twice to actually get the
  headset to disconnect (I hear confirmation of this in the headset).
  
  On the first click, there are no journalctl logs. On the second click
  that actually disconnects the device, I see the expected:
  
  Mar 28 11:21:39 fenrir obexd[5665]: DISCONNECT(0x1), (0xff)
  Mar 28 11:21:39 fenrir obexd[5665]: DISCONNECT(0x1), Success(0x20)
  Mar 28 11:21:39 fenrir obexd[5665]: disconnected: Transport got disconnected
  
  I would expect to only have to click the slider once to disconnect from
  the device.

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  Bluetooth slider needs toggling two times to disconnect to device

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[Bug 2013115] [NEW] Bluetooth slider needs toggling two times to disconnect to device

2023-03-28 Thread Heather Ellsworth
Public bug reported:

OS: 23.04
gnome-control-center: 44.0-1ubuntu3
bluez: 5.66-0ubuntu1

I use a common bose QC45 headset daily and if I want to disconnect the
device, I need to click the toggle slider twice to actually get the
headset to disconnect (I hear confirmation of this in the headset).

I would expect to only have to click the slider once to disconnect from
the device.

** Affects: gnome-control-center (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "video of the issue"
   
https://bugs.launchpad.net/bugs/2013115/+attachment/5658389/+files/Screencast%20from%202023-03-28%2008-58-03.webm

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[Bug 2003104] [NEW] Transparency ignored in full screen mode

2023-01-17 Thread Heather Ellsworth
Public bug reported:

Ubuntu 23.04 running wayland
gnome-terminal 3.46.7-1ubuntu1

In gnome-terminal, I have set the transparency to some amount. When I go
to full screen (F11), the transparency is lost and the default
transparency is used. When I exit full screen, the transparency comes
back and I can see in the profile settings that the transparency has not
changed.

It seems that tranparency was accidentally removed, and then re-added via
https://git.launchpad.net/ubuntu/+source/gnome-terminal/tree/debian/patches/0001-Restore-transparency.patch?h=applied/ubuntu/lunar-devel

However, maybe something was missed with regards to full screen.

** Affects: gnome-terminal (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "video of the issue"
   
https://bugs.launchpad.net/bugs/2003104/+attachment/5642008/+files/Screencast%20from%202023-01-17%2009-26-27.webm

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  Transparency ignored in full screen mode

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[Bug 1989204] Re: Activites view only will highlight first icon

2022-09-12 Thread Heather Ellsworth
You are right, I only see it with the ubuntu-dock extension enabled, and
auto-hide turned on. But this only happens in VMs. My 22.04 host has
auto-hide on (I tried all 3 locations for the dock with no behavior
change) and I'm able to arrow over to the Activities icons with no
problem. So is there some hypervisor issue as well?

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  Activites view only will highlight first icon

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[Bug 1989204] Re: Activites view only will highlight first icon

2022-09-09 Thread Heather Ellsworth
This is with virt-manager (v4.0.0-1), which uses qemu-system-x86 
(v6.2+dfsg-2ubuntu6.3) under the hood. 
virt-manager is running on an up to date 22.04 host.

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  Activites view only will highlight first icon

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[Bug 1989204] Re: Activites view only will highlight first icon

2022-09-09 Thread Heather Ellsworth
Worth noting too that once a VM gets in this state, there's no going
back. It's like this 100% of the time, persistent across reboots.

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  Activites view only will highlight first icon

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[Bug 1989204] [NEW] Activites view only will highlight first icon

2022-09-09 Thread Heather Ellsworth
Public bug reported:

On a couple of different Jammy VMs, I've seen the system get into the
state where only the first searched app is highlighted. Any arrow key
strokes move to the panel and do not move back to the list of searched
applications. (see video)

1. Press super key to expand the Activities view
2. Start typing something, "software" for example, and see the searched apps 
narrow
3. The first highlighted app is not what I want. Instead I press the right 
arrow key to navigate to the second one.
4. As soon as I press the right arrow key, the only running app (terminal) is 
highlighted in the view. Any left arrow key strokes do not go back to 
highlighting the first app appearing in the search.

Note that mouse clicks do not work to start the app I want either. I
need to Esc or Super to exit the Activities view, relaunch, and make
sure my search terms are exact to ensure the first highlighted app is
the one I want. Then when I press Enter, the app starts.

** Affects: gnome-shell (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "video showing issue"
   
https://bugs.launchpad.net/bugs/1989204/+attachment/5614824/+files/Screencast%20from%2009-09-2022%2009%3A35%3A19%20AM.webm

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  Activites view only will highlight first icon

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[Bug 1987570] Re: help showing document not found

2022-08-25 Thread Heather Ellsworth
Jeremey, I think you're right. It is broken in the gnome-clocks snap
with the following error:

(org.gnome.clocks:396259): org.gnome.Clocks-WARNING **: 15:04:20.941:
geocoding.vala:42: Failed to connect to GeoClue2 service:
GDBus.Error:org.freedesktop.DBus.Error.AccessDenied: An AppArmor policy
prevents this sender from sending this message to this recipient;
type="method_call", sender=":1.598" (uid=1000 pid=396259
comm="/snap/gnome-clocks/x1/usr/bin/gnome-clocks " label="snap.gnome-
clocks.gnome-clocks (enforce)")
interface="org.freedesktop.GeoClue2.Manager" member="GetClient" error
name="(unset)" requested_reply="0" destination=":1.599" (uid=122
pid=396357 comm="/usr/libexec/geoclue " label="unconfined")

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Title:
  help showing document not found

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[Bug 1949340] Re: [upstream] Saving downloads or pages is difficult because of unfocused file chooser dialog

2022-08-16 Thread Heather Ellsworth
The issue exists in the Firefox snap as well:
https://bugzilla.mozilla.org/show_bug.cgi?id=1784977

** Bug watch added: Mozilla Bugzilla #1784977
   https://bugzilla.mozilla.org/show_bug.cgi?id=1784977

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  [upstream] Saving downloads or pages is difficult because of unfocused
  file chooser dialog

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[Bug 1949200] Re: gnome-shell crashed with SIGTRAP from error "Can't create a GtkStyleContext without a display connection" in gtk_style_context_init

2022-04-07 Thread Heather Ellsworth
If the solution is to remove libcanberra-gtk3-module and since it hasn't
been touched since 2012, do we need to provide it at all?

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  gnome-shell crashed with SIGTRAP from error "Can't create a
  GtkStyleContext without a display connection" in
  gtk_style_context_init

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[Bug 1966796] Re: gnome-shell lost connection to Xwayland

2022-03-28 Thread Heather Ellsworth
Thanks for the clarification on their tight coupling! I really hope the
crash i saw was some sort of corner case that rarely appears. If I do
see it again, I'll let you know.

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  gnome-shell lost connection to Xwayland

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[Bug 1966796] Re: gnome-shell lost connection to Xwayland

2022-03-28 Thread Heather Ellsworth
Ok it wasn't clear to me if the fault was gnome-shell or xwayland.
Following the instructional link, I do see https://errors.ubuntu.com/user/ID 
items, but none around this time. The workaround in bug 994921 is outdated and 
the line it says to comment is no longer in the file...  so I'll just see if it 
happens again.

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  gnome-shell lost connection to Xwayland

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[Bug 1966796] ShellJournal.txt

2022-03-28 Thread Heather Ellsworth
apport information

** Attachment added: "ShellJournal.txt"
   
https://bugs.launchpad.net/bugs/1966796/+attachment/5573879/+files/ShellJournal.txt

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Title:
  gnome-shell invalid memory management cause connection loss to wayland

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[Bug 1966796] monitors.xml.txt

2022-03-28 Thread Heather Ellsworth
apport information

** Attachment added: "monitors.xml.txt"
   
https://bugs.launchpad.net/bugs/1966796/+attachment/5573880/+files/monitors.xml.txt

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  gnome-shell invalid memory management cause connection loss to wayland

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[Bug 1966796] ProcCpuinfoMinimal.txt

2022-03-28 Thread Heather Ellsworth
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1966796/+attachment/5573878/+files/ProcCpuinfoMinimal.txt

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  gnome-shell invalid memory management cause connection loss to wayland

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[Bug 1966796] GsettingsChanges.txt

2022-03-28 Thread Heather Ellsworth
apport information

** Attachment added: "GsettingsChanges.txt"
   
https://bugs.launchpad.net/bugs/1966796/+attachment/5573877/+files/GsettingsChanges.txt

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  gnome-shell invalid memory management cause connection loss to wayland

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[Bug 1966796] Dependencies.txt

2022-03-28 Thread Heather Ellsworth
apport information

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1966796/+attachment/5573876/+files/Dependencies.txt

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  gnome-shell invalid memory management cause connection loss to wayland

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[Bug 1966796] [NEW] gnome-shell invalid memory management cause connection loss to wayland

2022-03-28 Thread Heather Ellsworth
Public bug reported:

On an up2date Jammy, running gnome-shell from proposed, and gnome-shell
randomly lost my connection to wayland. There was no crash logged in
/var/crash.

Journalctl shows that after many of these internal errors, gnome-shell
experienced a loss of connection with wayland:

Mar 28 10:25:02 fenrir gnome-shell[15578]: > Internal error:   Could not 
resolve keysym XF86MacroPreset3
Mar 28 10:25:02 fenrir gnome-shell[15578]: > Internal error:   Could not 
resolve keysym XF86KbdLcdMenu1
Mar 28 10:25:02 fenrir gnome-shell[15578]: > Internal error:   Could not 
resolve keysym XF86KbdLcdMenu2
Mar 28 10:25:02 fenrir gnome-shell[15578]: > Internal error:   Could not 
resolve keysym XF86KbdLcdMenu3
Mar 28 10:25:02 fenrir gnome-shell[15578]: > Internal error:   Could not 
resolve keysym XF86KbdLcdMenu4
Mar 28 10:25:02 fenrir gnome-shell[15578]: > Internal error:   Could not 
resolve keysym XF86KbdLcdMenu5
Mar 28 10:25:02 fenrir gnome-shell[15578]: Errors from xkbcomp are not fatal to 
the X server
Mar 28 10:25:04 fenrir NetworkManager[1433]:   [1648484704.0244] 
platform-linux: do-add-ip6-address[3: fe80::468f:31f7:6319:46d7]: failure 13 
(Permission denied)
Mar 28 10:25:04 fenrir gnome-shell[2974]: Object 0x7fdd044211a0 of type 
IBusText has been finalized while it was still owned by gjs, this is due to 
invalid memory management.
Mar 28 10:25:04 fenrir gnome-shell[2974]: Object 0x7fdd056dcd40 of type 
IBusText has been finalized while it was still owned by gjs, this is due to 
invalid memory management.
Mar 28 10:25:04 fenrir gnome-shell[2974]: Object 0x55ee75f13920 of type 
IBusText has been finalized while it was still owned by gjs, this is due to 
invalid memory management.
Mar 28 10:25:04 fenrir gnome-shell[2974]: Object 0x7fdd0570ec30 of type 
IBusText has been finalized while it was still owned by gjs, this is due to 
invalid memory management.
Mar 28 10:25:04 fenrir gnome-shell[2974]: Object 0x55ee6fecfa70 of type 
IBusText has been finalized while it was still owned by gjs, this is due to 
invalid memory management.
Mar 28 10:25:06 fenrir NetworkManager[1433]:   [1648484706.0251] 
platform-linux: do-add-ip6-address[3: fe80::5e83:5ee2:b24c:71b7]: failure 13 
(Permission denied)
Mar 28 10:25:08 fenrir NetworkManager[1433]:   [1648484708.0256] 
ipv6ll[d24c39fb7105ee85,ifindex=3]: changed: no IPv6 link local address to 
retry after Duplicate Address Detection failures (back off)
Mar 28 10:25:12 fenrir gnome-shell[15153]: Connection to xwayland lost
Mar 28 10:25:12 fenrir gnome-session[15139]: gnome-session-binary[15139]: 
CRITICAL: gsm_client_peek_id: assertion 'GSM_IS_CLIENT (client)' failed
Mar 28 10:25:12 fenrir gnome-session[15139]: gnome-session-binary[15139]: 
GLib-CRITICAL: g_hash_table_find: assertion 'version == hash_table->version' 
failed
Mar 28 10:25:12 fenrir gnome-session[15139]: gnome-session-binary[15139]: 
WARNING: Lost name on bus: org.gnome.SessionManager

Not sure if there's enough info without a crash file to debug, but putting it 
here just in case.
--- 
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu79
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2020-06-29 (636 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Package: gnome-shell 42~beta-1ubuntu3
PackageArchitecture: amd64
ProcEnviron:
 TERM=screen
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27
RelatedPackageVersions: mutter-common 42~beta-1ubuntu2
Tags:  jammy wayland-session
Uname: Linux 5.15.0-23-generic x86_64
UpgradeStatus: Upgraded to jammy on 2022-01-04 (82 days ago)
UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

** Affects: gnome-shell (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-collected jammy wayland-session

** Attachment added: "thisboot.log"
   
https://bugs.launchpad.net/bugs/1966796/+attachment/5573875/+files/thisboot.log

** Tags added: apport-collected jammy wayland-session

** Description changed:

  On an up2date Jammy, running gnome-shell from proposed, and gnome-shell
  randomly lost my connection to wayland. There was no crash logged in
  /var/crash.
  
  Journalctl shows that after many of these internal errors, gnome-shell
  experienced a loss of connection with wayland:
  
  Mar 28 10:25:02 fenrir gnome-shell[15578]: > Internal error:   Could not 
resolve keysym XF86MacroPreset3
  Mar 28 10:25:02 fenrir gnome-shell[15578]: > Internal error:   Could not 
resolve keysym XF86KbdLcdMenu1
  Mar 28 10:25:02 fenrir gnome-shell[15578]: > Internal error:   Could not 
resolve keysym XF86KbdLcdMenu2
  Mar 28 10:25:02 fenrir gnome-shell[15578]: > Internal error:   Could not 
resolve keysym XF86KbdLcdMenu3
  Mar 28 10:25:02 fenrir gnome-shell[15578]: > Internal error:   Could not 
resolve 

[Bug 1867578] Re: gnome-shell crashed with SIGABRT in __GI_raise() from __GI_abort() from g_assertion_message() from g_assertion_message_expr() from clutter_actor_set_mapped() [assertion failed: (!CLU

2022-03-17 Thread Heather Ellsworth
I wonder if this is the same thing I just saw:
https://paste.ubuntu.com/p/GSWYFy4jYh/

Or if it's not the same thing, I wonder if it is related. Also a
clutter_acto_set_mapped: assertion failed crash. I have a crash log too,
if you'd like to take a look.

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Title:
  gnome-shell crashed with SIGABRT in __GI_raise() from __GI_abort()
  from g_assertion_message() from g_assertion_message_expr() from
  clutter_actor_set_mapped() [assertion failed:
  (!CLUTTER_ACTOR_IS_MAPPED (self))]

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[Bug 1867610] Re: snap-store cannot install local deb packages

2021-09-08 Thread Heather Ellsworth
I can confirm that this issue exists on an updated focal vm. In order to
trigger the problem, you need to go click the download chrome button in
firefox. Then you get a firefox pop up window that will ask you if you
want to Open With Software Install or save the file.

If you save the file, then any attempt to install it works fine.

However, if you choose Open With in the firefox pop up window, it opens
Software Install but says "failed to install: file not supported".

That is on the firefox deb (v91.0.2+build1-0ubuntu0.20.04.1) installed
by default in focal. In the same vm, I installed the firefox snap
(v92.0.3 from --candidate) and had no problem opening the deb in
Software Install from the firefox popup window.

So this could be a browser snap vs deb problem. @ken-vandine, what do
you make of this?

Also, I tested this on Impish (since that's what I'm running) and
discovered that the firefox snap (v92.0.3 from --candidate) and firefox
deb (92.0+build3-0ubuntu1) did not give you a popup window asking if you
wanted to Open With or Save. Both of them just default to saving the
file to ~/Downloads.

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  snap-store cannot install local deb packages

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[Bug 1867610] Re: snap-store cannot install local deb packages

2021-09-07 Thread Heather Ellsworth
Aaron, can you please clarify something for me.. I downloaded the google
chrome deb and double clicking on it opens it in the Software Install
application and I can install it just fine. And you said this would
happen. But how did you reproduce the error exactly? Step 3a is
ambiguous to me. Can you expand on what you did to open the deb in
Software Install that causes the error?

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  snap-store cannot install local deb packages

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[Bug 1844699] Re: The snap plugin is not claiming the desktop id correctly

2021-07-02 Thread Heather Ellsworth
** Bug watch added: gitlab.gnome.org/GNOME/gnome-software/-/issues #804
   https://gitlab.gnome.org/GNOME/gnome-software/-/issues/804

** Also affects: gnome-software via
   https://gitlab.gnome.org/GNOME/gnome-software/-/issues/804
   Importance: Unknown
   Status: Unknown

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Title:
  The snap plugin is not claiming the desktop id correctly

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[Bug 1901552] Re: Unrecoverable failure in required component org.gnome.Shell.desktop

2020-10-28 Thread Heather Ellsworth
Well From the auth.log I see this:
Oct 23 16:53:18 WLLNXPF1ZY3PG realmd[4214]: Resolving wks.cie.com failed: No 
DNS record of the requested type for “_kerberos._udp.wks.cie.com”
Oct 23 16:53:18 WLLNXPF1ZY3PG realmd[4214]: Error resolving “wks.cie.com”: 
Name or service not known
Oct 23 16:53:18 WLLNXPF1ZY3PG realmd[4214]:  * No results: wks.cie.com
Oct 23 16:53:18 WLLNXPF1ZY3PG realmd[4214]:  * No results: wks.cie.com

And then from the same corresponding timestamp in the syslog we see the
NXDOMAIN that was received.

Based on the error in auth.log, could this be an issue with encoding? I
wonder where the extra characters are coming from in “wks.cie.com”

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Title:
  Unrecoverable failure in required component org.gnome.Shell.desktop

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[Bug 1865166] Re: undefined symbol: gegl_rectangle_subtract

2020-05-20 Thread Heather Ellsworth
In case anyone else hits this, perhaps this will help...

Another user ran into this very issue on a Debian system but removing
gimp and reinstalling didn't fix the issue.

In order to find the conflicting library, the user removed gimp and it's
dependencies then searched for any remaining libraries to manually
remove:

$ sudo apt-get remove --purge gimp
$ sudo find / -iname "*babl*"
$ sudo find / -iname "*gegl*"
$ sudo find / -iname "*gimp*" 

Remove any lingering libraries before re-installing gimp.

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  undefined symbol: gegl_rectangle_subtract

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[Bug 1856251] Re: Going from apps overview screen to fullscreen'd app causes flash

2020-04-17 Thread Heather Ellsworth
No fractional scaling is enabled. I eventually started just not using
fullscreen to avoid the flashing annoyance. I have since upgraded to
20.04. I see now that when I put an app into fullscreen, I no longer see
the flashing I reported in this issue. So my guess is something was
fixed in focal.

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Title:
  Going from apps overview screen to fullscreen'd app causes flash

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[Bug 1866094] Re: Stray B being printed after switching workspaces with wayland

2020-03-04 Thread Heather Ellsworth
** Bug watch added: gitlab.gnome.org/GNOME/gnome-shell/issues #2314
   https://gitlab.gnome.org/GNOME/gnome-shell/issues/2314

** Also affects: gnome-shell via
   https://gitlab.gnome.org/GNOME/gnome-shell/issues/2314
   Importance: Unknown
   Status: Unknown

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Title:
  Stray B being printed after switching workspaces with wayland

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[Bug 1866094] [NEW] Stray B being printed after switching workspaces with wayland

2020-03-04 Thread Heather Ellsworth
Public bug reported:

The problem is that a stray "B" character is being printed to the
terminal screen after switching work spaces with the Ctrl+Alt+{Up/Down
arrows}.

On the first workspace, I have a few applications running (Firefox is focused)
On the second workspace I have gnome terminal 3.35.91 running in full screen 
(F11, so no window boarder) running.

I Ctrl+Alt+Up Arrow to switch to the first workspace and do some things
in FF and then Ctrl+Alt+Down Arrow to switch back to the second
workspace and now see a "B" on the command line.

This happens over and over.. I see the capital B on the commandline when
I switch to this workspace where the terminal is fullscreened.

Some things to note about when this happens:
* This only happens with wayland
* It happens fairly often but not 100% of the time
* The key character created is always a "B"
* I've only seen this key character be created on gnome-terminal
* There are no journalctl logs generated when this occurs
* I have to release the Ctrl+Alt+Up and then do Ctrl+Alt+Down to see the B. (If 
I keep Ctrl+Alt pressed and then do Up and Down, the B is not generated)
* It seems more likely to happen if the first workspace is switched to, spend 
some time there just clicking things or typing or whatever, and then go back to 
the second workspace
* It only happens if gnome-terminal is full screen'd with F11

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.35.91-1ubuntu2
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
Uname: Linux 5.4.0-14-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu18
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar  4 17:24:36 2020
DisplayManager: gdm3
InstallationDate: Installed on 2019-09-13 (172 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
ProcEnviron:
 TERM=screen
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: mutter-common 3.35.91-1ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to focal on 2020-02-28 (4 days ago)

** Affects: gnome-shell (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal wayland-session

** Description changed:

- The problem is that a stray character is being printed to the terminal
- screen after switching work spaces with the Ctrl+Alt+{Up/Down arrows}.
+ The problem is that a stray "B" character is being printed to the
+ terminal screen after switching work spaces with the Ctrl+Alt+{Up/Down
+ arrows}.
  
  On the first workspace, I have a few applications running (Firefox is focused)
  On the second workspace I have gnome terminal 3.35.91 running in full screen 
(F11, so no window boarder) running.
  
  I Ctrl+Alt+Up Arrow to switch to the first workspace and do some things
  in FF and then Ctrl+Alt+Down Arrow to switch back to the second
  workspace and now see a "B" on the command line.
  
  This happens over and over.. I see the capital B on the commandline when
  I switch to this workspace where the terminal is fullscreened.
  
  Some things to note about when this happens:
  * This only happens with wayland
  * It happens fairly often but not 100% of the time
  * The key character created is always a "B"
  * I've only seen this key character be created on gnome-terminal
  * There are no journalctl logs generated when this occurs
  * I have to release the Ctrl+Alt+Up and then do Ctrl+Alt+Down to see the B. 
(If I keep Ctrl+Alt pressed and then do Up and Down, the B is not generated)
  * It seems more likely to happen if the first workspace is switched to, spend 
some time there just clicking things or typing or whatever, and then go back to 
the second workspace
  * It only happens if gnome-terminal is full screen'd with F11
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: gnome-shell 3.35.91-1ubuntu2
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Mar  4 17:24:36 2020
  DisplayManager: gdm3
  InstallationDate: Installed on 2019-09-13 (172 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  ProcEnviron:
-  TERM=screen
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=screen
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  RelatedPackageVersions: mutter-common 3.35.91-1ubuntu1
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to focal on 2020-02-28 (4 days ago)

** Summary changed:

- Stray B being printed on workspace after using key bindings to switch between 
workspaces
+ Stray B being printed after switching workspaces with wayland

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[Bug 1722256] Re: Wifi connection status icon shows a "?" question mark when connected

2020-03-04 Thread Heather Ellsworth
Updated the bug link

** Bug watch added: gitlab.gnome.org/GNOME/gnome-shell/issues #2310
   https://gitlab.gnome.org/GNOME/gnome-shell/issues/2310

** Changed in: gnome-shell
   Importance: Medium => Unknown

** Changed in: gnome-shell
   Status: Confirmed => Unknown

** Changed in: gnome-shell
 Remote watch: bugzilla.gnome.org/ #750260 => 
gitlab.gnome.org/GNOME/gnome-shell/issues #2310

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Title:
  Wifi connection status icon shows a "?" question mark when connected

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[Bug 1865166] Re: undefined symbol: gegl_rectangle_subtract

2020-02-28 Thread Heather Ellsworth
False alarm everyone. This was just an issue on my host that had some
weird things installed. I can't reproduce this on another system so
closing.

** Changed in: gimp (Ubuntu)
   Status: New => Invalid

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Title:
  undefined symbol: gegl_rectangle_subtract

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[Bug 1865166] Re: undefined symbol: gegl_rectangle_subtract

2020-02-28 Thread Heather Ellsworth
A freshly installed focal system doesn't come with gimp and installing
it from apt and runnning it works just fine. On a system that
experiences this undefined symbol, uninstalling gimp (and autoremove)
and reinstalling it fixes the problem. I'm not sure why this fixes the
issue because libgegl is the same versions installed previously.. and
the same gegl packages get installed.

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Title:
  undefined symbol: gegl_rectangle_subtract

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[Bug 1865166] [NEW] undefined symbol: gegl_rectangle_subtract

2020-02-28 Thread Heather Ellsworth
Public bug reported:

I'm running focal and have both the snap and the deb of gimp installed.

The snap runs just fine (although there is a GeglBuffer leak:
https://forum.snapcraft.io/t/gimp-geglbuffer-leak/15732).

However, if I run the deb from the command line, it won't start and
fails with:

heather@bmo:~$ gimp
gimp: /usr/local/lib/libbabl-0.1.so.0: no version information available 
(required by gimp)
gimp: /usr/local/lib/libbabl-0.1.so.0: no version information available 
(required by /lib/libgimpwidgets-2.0.so.0)
gimp: /usr/local/lib/libbabl-0.1.so.0: no version information available 
(required by /lib/libgimpcolor-2.0.so.0)
gimp: symbol lookup error: gimp: undefined symbol: gegl_rectangle_subtract

libgegl is installed but maybe there's an additional gimp/gegl package
that provides this symbol and would need to be included in main for the
gimp deb to work:

heather@bmo:~$ dpkg -l | grep gegl
ii  gir1.2-gegl-0.4:amd64  0.4.22-1 
   amd64GObject introspection data for the Generic Graphics Library
ii  libgegl-0.4-0:amd640.4.22-1 
   amd64Generic Graphics Library
ii  libgegl-common 0.4.22-1 
   all  Generic Graphics Library - common files
ii  libgegl-dev:amd64  0.4.22-1 
   amd64Generic Graphics Library (development files)

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gimp 2.10.14-2ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
Uname: Linux 5.4.0-14-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset 
nvidia
ApportVersion: 2.20.11-0ubuntu18
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 28 07:59:36 2020
InstallationDate: Installed on 2019-09-11 (169 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
ProcEnviron:
 TERM=screen
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gimp
UpgradeStatus: Upgraded to focal on 2020-01-17 (41 days ago)

** Affects: gimp (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal

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Title:
  undefined symbol: gegl_rectangle_subtract

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[Bug 1852183] Re: [X11] copy/paste (clipboard) is broken in Ubuntu 19.10

2020-02-25 Thread Heather Ellsworth
** Changed in: libreoffice (Ubuntu Eoan)
 Assignee: Marcus Tomlinson (marcustomlinson) => Heather Ellsworth 
(hellsworth)

** Changed in: libreoffice (Ubuntu Focal)
 Assignee: (unassigned) => Heather Ellsworth (hellsworth)

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  [X11] copy/paste (clipboard) is broken in Ubuntu 19.10

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[Bug 1856251] Re: Going from apps overview screen to fullscreen'd app causes flash

2019-12-13 Thread Heather Ellsworth
On my workstation, this happens with fullscreen'd firefox too. Any
fullscreen'd app. So it's not limited to the terminal application.
However, this does not appear to happen on my thinkpad running 19.10. So
I think you're right, it is likely nvidia-specific.

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  Going from apps overview screen to fullscreen'd app causes flash

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[Bug 1856251] [NEW] Going from apps overview screen to fullscreen'd app causes flash

2019-12-12 Thread Heather Ellsworth
Public bug reported:

I like some things like terminal to be fullscreen (F11). I've noticed
that whenever I look at what apps are running by tapping the Super key
and then go to any app that is in fullscreen mode (by either hit the
Super key again to give focus back to the app OR click the app I'd like
to focus on), there is a flash of the background. This is 100%
reproducible for me.


ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset 
nvidia
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 12 16:10:26 2019
DisplayManager: gdm3
InstallationDate: Installed on 2019-09-11 (92 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
ProcEnviron:
 TERM=screen
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to eoan on 2019-09-24 (79 days ago)

** Affects: gnome-shell (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug eoan

** Description changed:

  I like some things like terminal to be fullscreen (F11). I've noticed
  that whenever I look at what apps are running by tapping the Super key
  and then go to any app that is in fullscreen mode (by either hit the
  Super key again to give focus back to the app OR click the app I'd like
  to focus on), there is a flash of the background. This is 100%
  reproducible for me.
  
- Whenever I have a fullscreen app focused on, and then hit the super key,
- I see this JS ERROR in the journalctl:
- 
- Dec 12 16:15:14 bmo gnome-shell[3482]: JS ERROR: TypeError: 
this._workspacesViews[i] is undefined
-
_updateWorkspacesFullGeometry@resource:///org/gnome/shell/ui/workspacesView.js:774:13
-
setWorkspacesFullGeometry@resource:///org/gnome/shell/ui/workspacesView.js:764:9
-
setWorkspacesFullGeometry@resource:///org/gnome/shell/ui/viewSelector.js:293:9
-
_updateWorkspacesGeometry@resource:///org/gnome/shell/ui/overviewControls.js:471:9
-
vfunc_allocate@resource:///org/gnome/shell/ui/overviewControls.js:415:9
-
_computeWindowCenter@resource:///org/gnome/shell/ui/workspace.js:309:19
-
_init@resource:///org/gnome/shell/ui/workspace.js:160:9
-
_addWindowClone@resource:///org/gnome/shell/ui/workspace.js:1845:21
-
Workspace<@resource:///org/gnome/shell/ui/workspace.js:1166:17
-
_updateWorkspaces@resource:///org/gnome/shell/ui/workspacesView.js:265:29
-
WorkspacesView<@resource:///org/gnome/shell/ui/workspacesView.js:100:9
-
_updateWorkspacesViews@resource:///org/gnome/shell/ui/workspacesView.js:678:24
-
show@resource:///org/gnome/shell/ui/workspacesView.js:608:9
-
show@resource:///org/gnome/shell/ui/viewSelector.js:268:9
-
_animateVisible@resource:///org/gnome/shell/ui/overview.js:532:9
-
show@resource:///org/gnome/shell/ui/overview.js:518:9
-
toggle@resource:///org/gnome/shell/ui/overview.js:639:13
-
_initializeUI/<@resource:///org/gnome/shell/ui/main.js:211:13
- Dec 12 16:15:14 bmo gnome-shell[3482]: NOTE: Not using GLX TFP!
  
  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1
  ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
  Uname: Linux 5.3.0-24-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset 
nvidia
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Dec 12 16:10:26 2019
  DisplayManager: gdm3
  InstallationDate: Installed on 2019-09-11 (92 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  ProcEnviron:
-  TERM=screen
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=screen
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to eoan on 2019-09-24 (79 days ago)

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[Bug 1856251] Re: Going from apps overview screen to fullscreen'd app causes flash

2019-12-12 Thread Heather Ellsworth
Whenever I have a fullscreen app focused on, and then hit the super key,
I see this JS ERROR in the journalctl (see attachment). Note that if the
app is not fullscreen, there is no flashing and no journalctl error log.


** Attachment added: "journalctl.out"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1856251/+attachment/5312068/+files/journalctl.out

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Title:
  Going from apps overview screen to fullscreen'd app causes flash

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[Bug 1853351] [NEW] Object St.Button has already been deallocated

2019-11-20 Thread Heather Ellsworth
Public bug reported:

I don't know what causes it but frequently I see my journalctl being
spammed with gnome-shell errors (see attached journalctl snippet). If I
do nothing about it, then within a few hours gnome-shell is slow and may
eventually freeze. So I end up rebooting to reset the system and avoid a
freeze.

I'll keep my eye out for reproducers but in the mean time I wanted to
record this somewhere in case others see it.

This happens every couple of days on both my laptop and workstation and
both systems are running 19.10.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.1-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Uname: Linux 5.3.0-19-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 20 11:36:37 2019
DisplayManager: gdm3
InstallationDate: Installed on 2019-09-13 (67 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
ProcEnviron:
 TERM=screen
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to eoan on 2019-09-19 (62 days ago)

** Affects: gnome-shell (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug eoan

** Attachment added: "snippet of journalctl for ~1min"
   
https://bugs.launchpad.net/bugs/1853351/+attachment/5306704/+files/journalctl.log

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Title:
  Object St.Button has already been deallocated

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[Bug 1846000] Re: battery level percentage different with and without power connected to laptop

2019-10-01 Thread Heather Ellsworth
After testing this a bit more, I noticed that when plugging in the power
the battery percentage says 100% for *some period of time* before
changing to match the percentage that upower has. The time it takes for
the percentage to go from 100%->true% varies anywhere from a second to
minutes but it does eventually seem to settle back on the upower
reported percentage.

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Title:
  battery level percentage different with and without power connected to
  laptop

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[Bug 1846000] Re: battery level percentage different with and without power connected to laptop

2019-09-30 Thread Heather Ellsworth
Brief video displaying the behavior. You can see when the power is
connected or not because the lightning bolt shows up when the power is
connected.

** Attachment added: "1846000.mkv"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1846000/+attachment/5292898/+files/1846000.mkv

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Title:
  battery level percentage different with and without power connected to
  laptop

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[Bug 1846000] Re: battery level percentage different with and without power connected to laptop

2019-09-30 Thread Heather Ellsworth
The output of `upower -d` with the power cable unplugged.

** Attachment added: "unplugged.out"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1846000/+attachment/5292886/+files/unplugged.out

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Title:
  battery level percentage different with and without power connected to
  laptop

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[Bug 1846000] [NEW] battery level percentage different with and without power connected to laptop

2019-09-30 Thread Heather Ellsworth
Public bug reported:

Hardware: Lenovo T590
OS: 19.10

I have the battery percentage displayed next to the battery icon in the
top bar (Tweaks -> Top Bar -> Battery Percentage). When the power cord
is connected, it says 100%. However, if I unplug the power cord, the
percentage drops down to 94% immediately. Plug in the power cord again,
and it's back to 100%.

If I let the battery discharge a bit so the unplugged state shows 91%,
then plug in the power cable, it says 100% briefly before updating to be
91%. Let it charge for a few minutes so with the power connected it says
92%, then unplug the power and it says 93%.

The percentage displayed when the power is connected vs when the power
is not connected is not consistent with each other like it should be.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
Uname: Linux 5.3.0-13-generic x86_64
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 30 11:22:42 2019
DisplayManager: gdm3
InstallationDate: Installed on 2019-09-13 (16 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: mutter-common 3.34.0-3ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to eoan on 2019-09-19 (11 days ago)

** Affects: gnome-shell (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug eoan

** Description changed:

  Hardware: Lenovo T590
  OS: 19.10
  
  I have the battery percentage displayed next to the battery icon in the
  top bar (Tweaks -> Top Bar -> Battery Percentage). When the power cord
  is connected, it says 100%. However, if I unplug the power cord, the
  percentage drops down to 94% immediately. Plug in the power cord again,
  and it's back to 100%.
+ 
+ If I let the battery discharge a bit so the unplugged state shows 91%,
+ then plug in the power cable, it says 100% briefly before updating to be
+ 91%. Let it charge for a few minutes so with the power connected it says
+ 92%, then unplug the power and it says 93%.
+ 
+ The percentage displayed when the power is connected vs when the power
+ is not connected is not consistent with each other like it should be.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: gnome-shell 3.34.0-1ubuntu1
  ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
  Uname: Linux 5.3.0-13-generic x86_64
  ApportVersion: 2.20.11-0ubuntu7
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Sep 30 11:22:42 2019
  DisplayManager: gdm3
  InstallationDate: Installed on 2019-09-13 (16 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  RelatedPackageVersions: mutter-common 3.34.0-3ubuntu1
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to eoan on 2019-09-19 (11 days ago)

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Title:
  battery level percentage different with and without power connected to
  laptop

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[Bug 1846000] Re: battery level percentage different with and without power connected to laptop

2019-09-30 Thread Heather Ellsworth
The output of `upower -d` with the power cable plugged in.

** Attachment added: "plugged-in.out"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1846000/+attachment/5292885/+files/plugged-in.out

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Title:
  battery level percentage different with and without power connected to
  laptop

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[Bug 1844699] [NEW] The snap plugin is not claiming the desktop id correctly

2019-09-19 Thread Heather Ellsworth
Public bug reported:

With a desktop snap application open, you can go to "Show Details" and
it will launch GNOME Software which expects an app id. The desktop id is
being passed to Software and the result is Software displaying "Unable
to find gnome-clocks_gnome-clocks.desktop".

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-software 3.30.6-2ubuntu10
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
Uname: Linux 5.3.0-10-generic x86_64
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 19 17:21:01 2019
InstallationDate: Installed on 2019-09-13 (5 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
InstalledPlugins:
 gnome-software-plugin-flatpak N/A
 gnome-software-plugin-snap3.30.6-2ubuntu10
ProcEnviron:
 TERM=screen
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-software
UpgradeStatus: Upgraded to eoan on 2019-09-19 (0 days ago)

** Affects: gnome-software (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug eoan

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Title:
  The snap plugin is not claiming the desktop id correctly

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