[Bug 1058365] Re: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN
** Changed in: empathy (Ubuntu) Assignee: Ken VanDine (ken-vandine) => (unassigned) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/1058365 Title: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1058365/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1058365] Re: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN
** Changed in: empathy (Ubuntu) Importance: Undecided = High ** Changed in: empathy (Ubuntu) Importance: High = Medium -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/1058365 Title: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1058365/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1058365] Re: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN
Still a problem for me on Utopic ** Changed in: empathy (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/1058365 Title: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1058365/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1058365] Re: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN
ApportVersion: 2.14.7-0ubuntu8 Architecture: i386 CurrentDesktop: Unity DistroRelease: Ubuntu 14.10 EcryptfsInUse: Yes InstallationDate: Installed on 2011-10-04 (1133 days ago) InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Beta i386 (20110921.2) Package: empathy 3.8.6-0ubuntu13 PackageArchitecture: i386 ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4 Tags: utopic Uname: Linux 3.16.0-24-generic i686 UpgradeStatus: Upgraded to utopic on 2014-09-26 (45 days ago) UserGroups: adm admin cdrom dialout libvirtd lpadmin plugdev sambashare _MarkForUpload: True ** Tags added: apport-collected utopic -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/1058365 Title: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1058365/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1058365] Re: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN
It's hard to tell if it's bug in Empathy, telepathy-rakia, sofia-sip or network-manager-openvpn. Here is my case. I have three SIP accounts: one for my company and two for personal usage, all three accounts work in simple case with single global IP address without NAT. I have following network setup that kills SIP connection: - my Wi-Fi is in 192.168.1.0/24 network and gives me default gateway and NAT - my VPN gives me _global_ IPv4 and IPv6 addresses, I __don't__ use VPN as default gateway and route only enterprise networks via VPN tunnel - my virual 10.0.1.0/24 network connects me with virtualboxes I use for development When VPN is disconnected telepathy selects 192.168... address for outgoing packets and all three SIP accounts work like charm. When VPN is __connected__ telepathy selects VPN IP address as source address. So, kernel routes packets via Wi-Fi network (!), not via VPN for two accounts of three. company account still works as it's reachable both via VPN and without it. Packets routed like that may be dropped due to various reasons - NAT, reverse-path filter, etc. The reason does not matter much. Bottomline - there are several ways to fix the issue. 1. add proper source-based routing setup to network-manager. In my case all SIP calls will be routed via VPN with this configuration as sofia-sip library prefers VPN address over everything else. It's not good in terms of latency, but it works. 2. update local-ip-address in SIP settings on network connectiviy change I implemented NetworkManager dispatcher script that sets local-ip-address using IP routing table. It does not look like generic solution, but it works for me: https://github.com/darkk/home/blob/master/bin/nm-sofia-reroute 3. add option to sofia-sip library to disable complex source address selection I've not actually tried it, but the script does alike job. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/1058365 Title: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1058365/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1058365] Re: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN
Here is relevant discussion on sofia-sip mailing list: http://sourceforge.net/p/sofia-sip/mailman/message/26158361/ -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/1058365 Title: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1058365/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1058365] Re: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect bug # and any other logs that are relevant for this particular issue. ** Changed in: empathy (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/1058365 Title: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1058365/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1058365] Re: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN
assigning to kenvadine ** Changed in: empathy (Ubuntu) Assignee: (unassigned) = Ken VanDine (ken-vandine) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/1058365 Title: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1058365/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1058365] Re: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: empathy (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/1058365 Title: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1058365/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1058365] Re: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN
** Attachment added: Debug log from Empathy collected during SIP-REGISTER attempts https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1058365/+attachment/3353541/+files/Empathy%2BVPNC.debug.log -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/1058365 Title: Empathy (telepathy-sofiasip) cannot connect to SIP server via VPN To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1058365/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
