[Bug 1235472] Re: New messages do not show

[Mathew Hodson]

** No longer affects: empathy (Ubuntu)

** Tags removed: chrome empathy gnome3-ppa google hangouts im ubuntu

** Project changed: adium-theme-ubuntu => ubuntu-translations

** Changed in: adium-theme-ubuntu (Ubuntu)
   Importance: Undecided => Medium

** No longer affects: ubuntu-translations

** Tags added: trusty xenial

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[Bug 1235472] Re: New messages do not show

[Launchpad Bug Tracker]

This bug was fixed in the package adium-theme-ubuntu - 0.3.4-0ubuntu2

---
adium-theme-ubuntu (0.3.4-0ubuntu2) yakkety; urgency=medium

  * Non-maintainer upload.
  * Switch to 3.0 (quilt) source package format.
  * Update the theme to work with recent Empathy (LP: #1235472).
  * Use dh-python, update Standards-Version.
  * Patch setup.py to install things into the right places.

 -- Andrew Shadura   Mon, 11 Apr 2016 10:53:43
+0200

** Changed in: adium-theme-ubuntu (Ubuntu)
   Status: Confirmed => Fix Released

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[Bug 1235472] Re: New messages do not show

[Andrew Shadura]

Any news on this one please?

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[Bug 1235472] Re: New messages do not show

[Andrew Shadura]

Following the advice cjwatson gave me, here's the debdiff of my branch
(slightly updated).

** Patch added: "adium-theme-ubuntu_0.3.4-0ubuntu1..2.debdiff"
   
https://bugs.launchpad.net/ubuntu/+source/adium-theme-ubuntu/+bug/1235472/+attachment/4632365/+files/adium-theme-ubuntu_0.3.4-0ubuntu1..2.debdiff

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[Bug 1235472] Re: New messages do not show

[Andrew Shadura]

** Changed in: adium-theme-ubuntu (Ubuntu)
   Status: New => Confirmed

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[Bug 1235472] Re: New messages do not show

[Andrew Shadura]

https://code.launchpad.net/~andrew.sh/+junk/adium-theme-ubuntu-lp1235472
https://code.launchpad.net/~andrew.sh/+archive/ubuntu/adium-theme-ubuntu/+packages

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[Bug 1235472] Re: New messages do not show

[Launchpad Bug Tracker]

** Branch linked: lp:~andrew.sh/+junk/adium-theme-ubuntu-lp1235472

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[Bug 1235472] Re: New messages do not show

[Andrew Shadura]

Another patch for adium-theme-ubuntu, fixing a warning and an occasional
failure to display old messages.

** Patch added: "0001-Add-prepend-elements.patch"
   
https://bugs.launchpad.net/adium-theme-ubuntu/+bug/1235472/+attachment/4627541/+files/0001-Add-prepend-elements.patch

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[Bug 1235472] Re: New messages do not show

[Nicolas Delvaux]

Thanks Andrew, your patch seems to work for me.
Maybe you should provide a branch with your patch and/or a debdiff?
I would be great if this long standing bug was finally fixed out of the box on 
Ubuntu 16.04.

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[Bug 1235472] Re: New messages do not show

[Ubuntu Foundations Team Bug Bot]

The attachment "Patch for adium-theme-ubuntu 0.3.4" seems to be a patch.
If it isn't, please remove the "patch" flag from the attachment, remove
the "patch" tag, and if you are a member of the ~ubuntu-reviewers,
unsubscribe the team.

[This is an automated message performed by a Launchpad user owned by
~brian-murray, for any issues please contact him.]

** Tags added: patch

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[Bug 1235472] Re: New messages do not show

[Andrew Shadura]

Here's the patch fixing the issue. There's a couple of other issues with
he theme, I'm not addressing them here.

** Patch added: "Patch for adium-theme-ubuntu 0.3.4"
   
https://bugs.launchpad.net/adium-theme-ubuntu/+bug/1235472/+attachment/4626393/+files/0001-Provide-appendMessageNoScroll-and-appendNextMessageN.patch

** Changed in: adium-theme-ubuntu
   Status: New => Confirmed

** Also affects: adium-theme-ubuntu (Ubuntu)
   Importance: Undecided
   Status: New

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[Bug 1235472] Re: New messages do not show

[Andrew Shadura]

The bug is in package adium-theme-ubuntu, switch to a theme different
than Ubuntu (say, Classic) as a workaround. I'll provide a fix in a
couple of minutes.

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[Bug 1235472] Re: New messages do not show

[Andrew Shadura]

Found the cause of the bug.

** Also affects: adium-theme-ubuntu
   Importance: Undecided
   Status: New

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[Bug 1235472] Re: New messages do not show

[Julie L]

Still experiencing this issue.  Ubuntu 15.04 and Empathy 3.12.9!
Possible workaround by changing the theme (to boxes, clean).
Any status???

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[Bug 1235472] Re: New messages do not show

[Richard Pendlebury]

Still the same issue. 14.04.3 what the point of LTS if no fix?

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[Bug 1235472] Re: New messages do not show

[ls]

Any updates?

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[Bug 1235472] Re: New messages do not show

[alfar]

14.10 the same issue

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[Bug 1235472] Re: New messages do not show

[Carlos R Laguna Mendoza]

14.04.1 and here we are.

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[Bug 1235472] Re: New messages do not show

[cristian]

I forgot to mention, i upgraded from 12.04 to 14.04

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[Bug 1235472] Re: New messages do not show

[cristian]

When I receive a message from a yahoo user that I don't have a chat
window open with, I see the notification, but when it opens the window
it is not showing. I have to close and open again.

This is a realy annoing bug. I had ubuntu 12.04 and everithing was well.
I delayed the upgrade e few months and this is still not asigned for a
fix. I  thought LTS was all about stability.

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[Bug 1235472] Re: New messages do not show

[gorun]

same here :
# lsb_release -d
Description:Ubuntu 14.04.1 LTS

empathy   3.8.6-0ubuntu9.1  (up2date)

way to reproduce is exactly same as Leonid Evdokimov described. I do
have history for all my contact as this account in a professional one
this 9 years. Bug is specific to ubuntu as it works without any problem
on debian 67 amd64 with identical home folder.

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[Bug 1235472] Re: New messages do not show

[ls]

I confirm this for Ubuntu 14.04.1

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[Bug 1235472] Re: New messages do not show

[Łukasz Fidosz]

I'm also confirming this happening in 14.04, which is kind of sad...

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[Bug 1235472] Re: New messages do not show

[William HIVER]

I also confirm this happens in 14.04...

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[Bug 1235472] Re: New messages do not show

[Benjamin Xiao]

Can confirm that this still happens in 14.04. This app is completely
broken and it has been broken since 13.04. How is this even acceptable
for release?

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[Bug 1235472] Re: New messages do not show

[Graham Johnson]

This was marked as a duplicate of Bug #1261060, but is still present in
3.8.6-0ubuntu9.1 in which that bug was supposedly fixed.

** This bug is no longer a duplicate of bug 1261060
   sometime empathy chat dialogs open empty/with a negative unread count

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[Bug 1235472] Re: New messages do not show

[shantanu saha]

*** This bug is a duplicate of bug 1261060 ***
https://bugs.launchpad.net/bugs/1261060

This bug is still available in empathy 3.8.6 (ubuntu 14.04)

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[Bug 1235472] Re: New messages do not show

[Sebastien Bacher]

*** This bug is a duplicate of bug 1261060 ***
https://bugs.launchpad.net/bugs/1261060

** This bug is no longer a duplicate of bug 1195276
   Chat messages are not displayed
** This bug has been marked a duplicate of bug 1261060
   sometime empathy chat dialogs open empty/with a negative unread count

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[Bug 1235472] Re: New messages do not show

[Todd]

*** This bug is a duplicate of bug 1195276 ***
https://bugs.launchpad.net/bugs/1195276

Is this also a duplicate of bug #1019609 ?

I am having this same problem, cant recieve initial message from another
user unless i open their box, close it, and reopen it.

Ubuntu 13.10, Empathy 3.8.4

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[Bug 1235472] Re: New messages do not show

[Tomasz Struczyński]

It probably is, but the previous bug is not done anyway.

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[Bug 1235472] Re: New messages do not show

[Tomasz Struczyński]

The bug is added on Gnome bugzilla -
https://bugzilla.gnome.org/show_bug.cgi?id=724791

** Bug watch added: GNOME Bug Tracker #724791
   https://bugzilla.gnome.org/show_bug.cgi?id=724791

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[Bug 1235472] Re: New messages do not show

[Alberto Salvia Novella]

*** This bug is a duplicate of bug 1195276 ***
https://bugs.launchpad.net/bugs/1195276

** This bug has been marked a duplicate of bug 1195276
   Chat messages are not displayed

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[Bug 1235472] Re: New messages do not show

[kgi]

Is this not a duplicate of Bug #1195276:

https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1195276

?

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[Bug 1235472] Re: New messages do not show

[Brylie Oxley]

I am experiencing this bug with Empathy 3.8.4, Ubuntu 13.10.

The message window shows -1 Unread or some other negative number, in
the title bar.

Also, in the contacts menu (blue message indicator when messages
available), clicking on the conversation does not bring the Empathy
window to focus.

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[Bug 1235472] Re: New messages do not show

[Alberto Salvia Novella]

** Changed in: empathy (Ubuntu)
   Importance: Undecided = High

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[Bug 1235472] Re: New messages do not show

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: empathy (Ubuntu)
   Status: New = Confirmed

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[Bug 1235472] Re: New messages do not show

[Leonid Evdokimov]

Alike issue here, here is the test-case:

I receive a message from a person not in my contact list via XMPP for the first 
time (no history exists).
telepathy-indicator shows new message.
I click a line in the indicator.
New chat tab is opened in the empathy-chat with the contact.

BUG: No messages are shown in the tab at all — new messages should be shown
BUG: window title shows (-1 unread) — that's nonsense :)
BUG: unread-messages icon does not disappear even in focus is in the tab — that 
may be another simptom of the bug.

If I look at Previous conversations at the moment I see new messages.
If I close the tab and reopen with Ctrl-Shift-Tab it I see new messages.

I have empathy 3.8.4-1ubuntu1

** Attachment added: Screenshot of the bug
   
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1235472/+attachment/3900404/+files/empathy-chat%202013-11-05%2012%3A47%3A21.png

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[Bug 1235472] Re: New messages do not show

[Leonid Evdokimov]

The bug is also reproduced if the person is not in contact list, but some chat 
history exists.
BUG: In this case I see no __new__ messages in the chat tab (only old messages 
from the tail of the history are displayed).
Other symptoms are same.

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https://bugs.launchpad.net/bugs/1235472

Title:
  New messages do not show

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