[Bug 1826025] Re: gnome-shell trap int3 no desktop ("Impossible to lock surface front buffer: Function not implemented" on Matrox graphics card)

2024-06-18 Thread Bug Watch Updater
** Changed in: mutter
   Status: New => Fix Released

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Title:
  gnome-shell trap int3 no desktop ("Impossible to lock surface front
  buffer: Function not implemented" on Matrox graphics card)

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[Bug 1826025] Re: gnome-shell trap int3 no desktop ("Impossible to lock surface front buffer: Function not implemented" on Matrox graphics card)

2020-01-24 Thread Daniel van Vugt
Thank you for reporting this bug to Ubuntu.
Ubuntu 19.04 (disco) reached end-of-life on January 23, 2020.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases 

We appreciate that this bug may be old and you might not be interested
in discussing it any more. But if you are then please upgrade to the
latest Ubuntu version and re-test. If you then find the bug is still
present in the newer Ubuntu version, please add a comment here telling
us which new version it is in and change the bug status to Confirmed.

** Changed in: mutter (Ubuntu)
   Status: Triaged => Won't Fix

** Changed in: mesa (Ubuntu)
   Status: Triaged => Won't Fix

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  gnome-shell trap int3 no desktop ("Impossible to lock surface front
  buffer: Function not implemented" on Matrox graphics card)

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[Bug 1826025] Re: gnome-shell trap int3 no desktop ("Impossible to lock surface front buffer: Function not implemented" on Matrox graphics card)

2019-04-30 Thread Daniel van Vugt
Great!

By the way, one possible reason why you were unable to follow comment #2
is that gdm is designed to catch mutter/gnome-shell crashes in the
Wayland backend (which it tries first). If such a crash occurs then it
is meant to automatically fall back to Xorg.

Regardless of whether the automatic fallback was working for you, that
crash handling done by gdm would possibly prevent any crash in mutter
/gnome-shell Wayland start-up from being saved and sent to Ubuntu :(

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  gnome-shell trap int3 no desktop ("Impossible to lock surface front
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[Bug 1826025] Re: gnome-shell trap int3 no desktop ("Impossible to lock surface front buffer: Function not implemented" on Matrox graphics card)

2019-04-30 Thread Gregory Stewart
I didn't know how to log into "Ubuntu" instead of "Ubuntu on Wayland"
since I only got a blinking cursor and no logon prompt. I edited
/etc/gdm3/custom.conf and rebooted.

Successfully got a GUI logon prompt and was able to log in to the
desktop.

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[Bug 1826025] Re: gnome-shell trap int3 no desktop ("Impossible to lock surface front buffer: Function not implemented" on Matrox graphics card)

2019-04-30 Thread Bug Watch Updater
** Changed in: mutter
   Status: Unknown => New

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  gnome-shell trap int3 no desktop ("Impossible to lock surface front
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[Bug 1826025] Re: gnome-shell trap int3 no desktop ("Impossible to lock surface front buffer: Function not implemented" on Matrox graphics card)

2019-04-30 Thread Daniel van Vugt
Also, to avoid Wayland fully, please edit /etc/gdm3/custom.conf and
uncomment:

  #WaylandEnable=false

then reboot.

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[Bug 1826025] Re: gnome-shell trap int3 no desktop (Matrox MGA G200eW fails when calling gbm_surface_lock_front_buffer)

2019-04-30 Thread Daniel van Vugt
** No longer affects: linux (Ubuntu)

** Summary changed:

- gnome-shell trap int3 no desktop (Matrox MGA G200eW fails when calling 
gbm_surface_lock_front_buffer)
+ gnome-shell trap int3 no desktop ("Impossible to lock surface front buffer: 
Function not implemented" on Matrox graphics card)

** Changed in: mesa (Ubuntu)
   Importance: High => Low

** Changed in: mutter (Ubuntu)
   Importance: High => Low

** Changed in: mesa (Ubuntu)
   Status: New => Triaged

** Changed in: mutter (Ubuntu)
   Status: New => Triaged

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  gnome-shell trap int3 no desktop ("Impossible to lock surface front
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[Bug 1826025] Re: gnome-shell trap int3 no desktop (MGA G200eW fails when calling gbm_surface_lock_front_buffer)

2019-04-30 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: mesa (Ubuntu)
   Status: New => Confirmed

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[Bug 1826025] Re: gnome-shell trap int3 no desktop (MGA G200eW fails when calling gbm_surface_lock_front_buffer)

2019-04-30 Thread Daniel van Vugt
Tracking upstream (I think) in
https://gitlab.gnome.org/GNOME/mutter/issues/57

** Package changed: gdm3 (Ubuntu) => linux (Ubuntu)

** Summary changed:

- gnome-shell trap int3 no desktop (MGA G200eW fails when calling 
gbm_surface_lock_front_buffer)
+ gnome-shell trap int3 no desktop (Matrox MGA G200eW fails when calling 
gbm_surface_lock_front_buffer)

** Bug watch added: gitlab.gnome.org/GNOME/mutter/issues #57
   https://gitlab.gnome.org/GNOME/mutter/issues/57

** Also affects: mutter via
   https://gitlab.gnome.org/GNOME/mutter/issues/57
   Importance: Unknown
   Status: Unknown

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  gnome-shell trap int3 no desktop ("Impossible to lock surface front
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[Bug 1826025] Re: gnome-shell trap int3 no desktop (MGA G200eW fails when calling gbm_surface_lock_front_buffer)

2019-04-30 Thread Daniel van Vugt
** Package changed: glib2.0 (Ubuntu) => mutter (Ubuntu)

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  gnome-shell trap int3 no desktop ("Impossible to lock surface front
  buffer: Function not implemented" on Matrox graphics card)

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[Bug 1826025] Re: gnome-shell trap int3 no desktop (MGA G200eW fails when calling gbm_surface_lock_front_buffer)

2019-04-30 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: mutter (Ubuntu)
   Status: New => Confirmed

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  gnome-shell trap int3 no desktop ("Impossible to lock surface front
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[Bug 1826025] Re: gnome-shell trap int3 no desktop (MGA G200eW fails when calling gbm_surface_lock_front_buffer)

2019-04-30 Thread Daniel van Vugt
** Package changed: gnome-shell (Ubuntu) => mesa (Ubuntu)

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  gnome-shell trap int3 no desktop ("Impossible to lock surface front
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[Bug 1826025] Re: gnome-shell trap int3 no desktop (MGA G200eW fails when calling gbm_surface_lock_front_buffer)

2019-04-30 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: linux (Ubuntu)
   Status: New => Confirmed

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  gnome-shell trap int3 no desktop ("Impossible to lock surface front
  buffer: Function not implemented" on Matrox graphics card)

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[Bug 1826025] Re: gnome-shell trap int3 no desktop

2019-04-30 Thread Daniel van Vugt
It appears this message keeps happening with the gnome-shell crash:

  "Impossible to lock surface front buffer: Function not implemented"

that's from mutter's "native" (Wayland) backend:

  next_bo = gbm_surface_lock_front_buffer (gbm_surface);

  if (!next_bo)
{
  g_error ("Impossible to lock surface front buffer: %m");
  return FALSE;
}

so it means your kernel graphics driver (mgag200) does not fully support
Wayland sessions.

Please just use Xorg sessions instead (log into "Ubuntu" instead of
"Ubuntu on Wayland").

** Summary changed:

- gnome-shell trap int3 no desktop
+ gnome-shell trap int3 no desktop (MGA G200eW fails when calling 
gbm_surface_lock_front_buffer)

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[Bug 1826025] Re: gnome-shell trap int3 no desktop

2019-04-30 Thread Gregory Stewart
Uninstalled xorgxrdp, no change:

/var/log/apport.log:
ERROR: apport (pid 3174) Tue Apr 30 16:47:43 2019: called for pid 2790, signal 
5, core limit 0, dump mode 1
ERROR: apport (pid 3174) Tue Apr 30 16:47:43 2019: executable: 
/usr/bin/gnome-shell (command line "/usr/bin/gnome-shell")
ERROR: apport (pid 3174) Tue Apr 30 16:47:43 2019: debug: session gdbus call: 
(false,)

ERROR: apport (pid 3174) Tue Apr 30 16:47:43 2019: happens for shutting
down session, ignoring

syslog:

Apr 30 16:47:43 mizuno kernel: [  101.347616] traps: gnome-shell[2790] trap 
int3 ip:7efffdf69955 sp:7ffc6beecca0 error:0 in 
libglib-2.0.so.0.6000.0[7efffdf3+8]
Apr 30 16:47:43 mizuno gnome-shell[2790]: Impossible to lock surface front 
buffer: Function not implemented

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[Bug 1826025] Re: gnome-shell trap int3 no desktop

2019-04-30 Thread Gregory Stewart
apport is enabled.

>From /var/log/apport.log.1:

ERROR: apport (pid 3078) Wed Apr 24 08:55:18 2019: called for pid 2699, signal 
5, core limit 0, dump mode 1
ERROR: apport (pid 3078) Wed Apr 24 08:55:18 2019: executable: 
/usr/bin/gnome-shell (command line "/usr/bin/gnome-shell")
ERROR: apport (pid 3078) Wed Apr 24 08:55:18 2019: debug: session gdbus call: 
(false,)

ERROR: apport (pid 3078) Wed Apr 24 08:55:18 2019: happens for shutting
down session, ignoring

>From dpkg -l | grep rdp:

ii  libfreerdp-client2-2:amd64   
2.0.0~git20190204.1.2693389a+dfsg1-1amd64Free Remote Desktop 
Protocol library (client library)
ii  libfreerdp-common1.1.0:amd64 
1.1.0~git20140921.1.440916e+dfsg1-15ubuntu1 amd64Free Remote Desktop 
Protocol library (common library)
ii  libfreerdp-plugins-standard:amd64
1.1.0~git20140921.1.440916e+dfsg1-15ubuntu1 amd64RDP client for Windows 
Terminal Services (plugins)
ii  libfreerdp-utils1.1:amd64
1.1.0~git20140921.1.440916e+dfsg1-15ubuntu1 amd64Free Remote Desktop 
Protocol library (freerdp-utils library)
rc  libfreerdp1:amd641.0.2-2ubuntu1 
 amd64RDP client for Windows Terminal Services 
(library)
ii  libfreerdp2-2:amd64  
2.0.0~git20190204.1.2693389a+dfsg1-1amd64Free Remote Desktop 
Protocol library (core library)
ii  remmina-plugin-rdp:amd64 1.3.3+dfsg-2ubuntu1
 amd64RDP plugin for Remmina
ii  xorgxrdp 1:0.2.9-1  
 amd64Remote Desktop Protocol (RDP) modules for 
X.org
ii  xrdp 0.9.9-1
 amd64Remote Desktop Protocol (RDP) server

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  gnome-shell trap int3 no desktop

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[Bug 1826025] Re: gnome-shell trap int3 no desktop

2019-04-30 Thread Sebastien Bacher
Without having a backtrace it's a bit tricky to debug.

To figure out why apport isn't working, could you look at the content of
/var/log/apport.log to see if there is anything useful there? Maybe try
enabling apport by editing /etc/default/apport and restarting.

If apport doesn't work for some reason it would be possible to manually
attach gdb from a vt (if you switch to one, gdm respawning might make
that difficult) or from a ssh login.


The logs also have that error which could be part of the issue
'Failed to load /usr/lib/xorg/modules/drivers/xrdpdev_drv.so: 
/usr/lib/xorg/modules/drivers/xrdpdev_drv.so: undefined symbol: 
rdpRRModeDestroy'

Could you give the output of "dpkg -l | grep rdp" and maybe uninstall
xorgxrdp and see if that makes a difference?

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[Bug 1826025] Re: gnome-shell trap int3 no desktop

2019-04-30 Thread Sebastien Bacher
The log also has
'[   601.234] (EE) mga: The PCI device 0x532 at 01@00:03:0 has a kernel module 
claiming it.
[   601.234] (EE) mga: This driver cannot operate until it has been unloaded.
[   601.235] (EE) [drm] Failed to open DRM device for pci::02:00.0: -2'

Unsure that has to do with the issue though

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[Bug 1826025] Re: gnome-shell trap int3 no desktop

2019-04-30 Thread Sebastien Bacher
** Changed in: glib2.0 (Ubuntu)
   Importance: Undecided => High

** Changed in: gnome-shell (Ubuntu)
   Importance: Undecided => High

** Changed in: gdm3 (Ubuntu)
   Importance: Undecided => High

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[Bug 1826025] Re: gnome-shell trap int3 no desktop

2019-04-29 Thread Daniel van Vugt
** Also affects: gdm3 (Ubuntu)
   Importance: Undecided
   Status: New

** Also affects: glib2.0 (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => New

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[Bug 1826025] Re: gnome-shell trap int3 no desktop

2019-04-25 Thread Daniel van Vugt
Thanks.

I wonder if this comes under the "send info to canonical" option chosen
on first login. Maybe if you choose "No" then that also means crash
reports don't get sent...? :(

We'll need to find out how to flip that option to test it.

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[Bug 1826025] Re: gnome-shell trap int3 no desktop

2019-04-24 Thread Gregory Stewart
No files in /var/crash

No recent issues at
https://errors.ubuntu.com/user/fb9e5fb71e92d21ebe2afac92a428d6eea824f5589e0f6ce0091c409672afddf8eae235d2f465417f7a38369af1cf550eef2e8774386815dad2fad787da75334

Rebooted to reproduce gnome-crash

>From /var/log/syslog:
Apr 24 08:55:18 mizuno gnome-shell[2699]: Impossible to lock surface front 
buffer: Function not implemented
Apr 24 08:55:18 mizuno kernel: [   95.258359] traps: gnome-shell[2699] trap 
int3 ip:7f4c0bf54955 sp:7ffdbee1e190 error:0 in 
libglib-2.0.so.0.6000.0[7f4c0bf1b000+8]


Still no files in /var/crash or recent issues at whoopsie link

** Attachment added: "syslog"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1826025/+attachment/5258682/+files/syslog.bz2

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[Bug 1826025] Re: gnome-shell trap int3 no desktop

2019-04-23 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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[Bug 1826025] Re: gnome-shell trap int3 no desktop

2019-04-23 Thread Sebastien Bacher
** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)

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