[Bug 1875488] Re: Entire system freezes when Chrome freezes when I try to quit the app by clicking on the X button, resulting in an unresponsive machine.

2020-06-28 Thread Launchpad Bug Tracker
[Expired for gnome-shell (Ubuntu) because there has been no activity for
60 days.]

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Entire system freezes when Chrome freezes when I try to quit the app
  by clicking on the X button, resulting in an unresponsive machine.

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[Bug 1875488] Re: Entire system freezes when Chrome freezes when I try to quit the app by clicking on the X button, resulting in an unresponsive machine.

2020-04-28 Thread Daniel van Vugt
Please proceed to step 2 in comment #8 then.

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Title:
  Entire system freezes when Chrome freezes when I try to quit the app
  by clicking on the X button, resulting in an unresponsive machine.

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[Bug 1875488] Re: Entire system freezes when Chrome freezes when I try to quit the app by clicking on the X button, resulting in an unresponsive machine.

2020-04-28 Thread Seija Kijin
I tried to, but I get an invalid core dump error.

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Title:
  Entire system freezes when Chrome freezes when I try to quit the app
  by clicking on the X button, resulting in an unresponsive machine.

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[Bug 1875488] Re: Entire system freezes when Chrome freezes when I try to quit the app by clicking on the X button, resulting in an unresponsive machine.

2020-04-27 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.


** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1875488

Title:
  Entire system freezes when Chrome freezes when I try to quit the app
  by clicking on the X button, resulting in an unresponsive machine.

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[Bug 1875488] Re: Entire system freezes when Chrome freezes when I try to quit the app by clicking on the X button, resulting in an unresponsive machine.

2020-04-27 Thread Seija Kijin
** Attachment added: "lscpi.log"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1875488/+attachment/5362008/+files/lscpi.log

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https://bugs.launchpad.net/bugs/1875488

Title:
  Entire system freezes when Chrome freezes when I try to quit the app
  by clicking on the X button, resulting in an unresponsive machine.

To manage notifications about this bug go to:
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[Bug 1875488] Re: Entire system freezes when Chrome freezes when I try to quit the app by clicking on the X button, resulting in an unresponsive machine.

2020-04-27 Thread Seija Kijin
** Attachment added: "Kernel Log"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1875488/+attachment/5362009/+files/kern.log

** Tags added: apport-collected

** Description changed:

  I had to hit Control+Alt+F1 for the screen to turn black because GNOME
  would not respond either, and then the ttyl screen disappeared and I was
  put back in the login screen.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: gnome-shell 3.36.1-5ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  Date: Mon Apr 27 16:32:01 2020
  DisplayManager: gdm3
  GsettingsChanges:
   
  InstallationDate: Installed on 2020-04-26 (1 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)
  mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27
+ Architecture: amd64
+ CasperMD5CheckResult: skip
+ DisplayManager: gdm3
+ DistroRelease: Ubuntu 20.04
+ GsettingsChanges:
+  
+ InstallationDate: Installed on 2020-04-26 (1 days ago)
+ InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
+ Package: gnome-shell 3.36.1-5ubuntu1
+ PackageArchitecture: amd64
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
+ RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
+ Tags:  focal
+ Uname: Linux 5.4.0-26-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031

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Title:
  Entire system freezes when Chrome freezes when I try to quit the app
  by clicking on the X button, resulting in an unresponsive machine.

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