[Bug 1876802] Re: Gnome (on Xorg) crashes when disconnecting external monitor

2020-11-20 Thread Launchpad Bug Tracker
[Expired for gnome-shell (Ubuntu) because there has been no activity for
60 days.]

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Gnome (on Xorg) crashes when disconnecting external monitor

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[Bug 1876802] Re: Gnome (on Xorg) crashes when disconnecting external monitor

2020-09-21 Thread Daniel van Vugt
Next time the system freezes and after you reboot, please run:

  journalctl -b-1 > prevboot.txt

and attach the resulting text file here.

Please also try these steps again after that:
https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

** Changed in: gnome-shell (Ubuntu)
   Status: Expired => Incomplete

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Title:
  Gnome (on Xorg) crashes when disconnecting external monitor

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[Bug 1876802] Re: Gnome (on Xorg) crashes when disconnecting external monitor

2020-09-21 Thread Gino Biondini
I am dealing with exactly the same issue: I am running Gnome on a fresh
install of Ubuntu 20.04 on a Lenovo Thinkpad X1 Carbon 7th gen.  I have
an external monitor (also a Lenovo), and when I connect it (through
USB-C), everything works fine.  However, when I disconnect it, the
system freezes completely after a couple seconds, and I need to do a
hard reboot each time.

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Title:
  Gnome (on Xorg) crashes when disconnecting external monitor

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[Bug 1876802] Re: Gnome (on Xorg) crashes when disconnecting external monitor

2020-07-05 Thread Launchpad Bug Tracker
[Expired for gnome-shell (Ubuntu) because there has been no activity for
60 days.]

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Gnome (on Xorg) crashes when disconnecting external monitor

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[Bug 1876802] Re: Gnome (on Xorg) crashes when disconnecting external monitor

2020-05-06 Thread Gerco Grandia
I did that as it was described in 994921, however nothing turned up.

However, I did a clean re-install of my system (was on the brink of it
already, ran into some config issues when moving to focal and decided
that this LTS was a good moment).

Now the problem seems to be gone (at least, it doesn't have a 100%
reproduction rate anymore), so I guess we must conclude that this was a
config issue on my system. Although it could very well still be a bug in
the system of course.

I'll report back if I run into the same issue again.

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Title:
  Gnome (on Xorg) crashes when disconnecting external monitor

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[Bug 1876802] Re: Gnome (on Xorg) crashes when disconnecting external monitor

2020-05-05 Thread Daniel van Vugt
If looking in /var/crash failed then look at
https://errors.ubuntu.com/user/ID where ID is the content of file
/var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to
recent problems on that page? If so then please send the links to us.

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Title:
  Gnome (on Xorg) crashes when disconnecting external monitor

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[Bug 1876802] Re: Gnome (on Xorg) crashes when disconnecting external monitor

2020-05-05 Thread Daniel van Vugt
Please uninstall these extensions:

'cpuf...@nodefourtytwo.net',
'workspace-isolated-dash@n-yuki',
'gsconn...@andyholmes.github.io',
'gTile@vibou',
'workspace-indica...@gnome-shell-extensions.gcampax.github.com',
'topic...@phocean.net',
'cpufreq@konkor',
'sound-output-device-choo...@kgshank.net',
'user-th...@gnome-shell-extensions.gcampax.github.com'

and then restart. If the crashes continue after that then please follow
these instructions:

https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

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Title:
  Gnome (on Xorg) crashes when disconnecting external monitor

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[Bug 1876802] Re: Gnome (on Xorg) crashes when disconnecting external monitor

2020-05-05 Thread Gerco Grandia
I already reproduced it with all extensions (apart from the two mock
extensions) removed.

However, did it again, looked if there were some traces left of
previously installed extensions on the file system (but no), rebooted &
reproduced the error, but there is no corresponding crash file in
/var/crash.

Looked at the workaround in bug report 994921 (basically added 'Crash'
to the problem_types config and ran the procedure again. Also here no
crash report.

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Title:
  Gnome (on Xorg) crashes when disconnecting external monitor

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[Bug 1876802] Re: Gnome (on Xorg) crashes when disconnecting external monitor

2020-05-05 Thread Gerco Grandia
apport information

** Tags added: apport-collected

** Description changed:

  Working on a dell xps13 running Ubuntu 20.04, having a second display
  connected to my laptop.
  
  When disconnecting the 2nd display, first the application windows move
  the built-in laptop display, but after one or two seconds the screen
  went gray, telling me that an error has occured and that you need to log
  in again.
  
  I went through the journalctl, and noticed lots of messages as below:
  
  Attempting to call back into JSAPI during the sweeping phase of GC. This
  is most likely caused by not destroying a Clutter actor or Gtk+ widget
  with ::destroy signals connected, but can also be caused by using the
  destroy(), dispose(), or remove() vfuncs. Because it would crash the
  application, it has been blocked and the JS callback not invoked.
  
  Not sure if this is the actual cause though. After some googling I found bug 
report #1857660 in which it was suggested to uninstall a few gnome extensions. 
One of the mentioned extensions was indeed installed, but I removed (in the 
end) all of them, rebooted but still problem occurs. And is reproducable in a 
very simple way:
  - Reboot & Login (with 2nd monitor attached)
  - Open an app (not sure this is really needed to reproduce though)
  - Disconnect the 2nd display and wait a second.
  - Boom!
  
- Useful to mention that the problem does not occur on Wayland, even with
- the extensions installed (but with Wayland I can't share my full screen,
- which I need for Slack :-( ).
+ Useful to mention that the problem does not occur on Wayland, even with the 
extensions installed (but with Wayland I can't share my full screen, which I 
need for Slack :-( ).
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27
+ Architecture: amd64
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DisplayManager: gdm3
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2018-07-30 (644 days ago)
+ InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
+ Package: gnome-shell 3.36.1-5ubuntu1
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
+ RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
+ Tags:  focal
+ Uname: Linux 5.4.0-28-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo wireshark
+ _MarkForUpload: True

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1876802/+attachment/5366620/+files/Dependencies.txt

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Title:
  Gnome (on Xorg) crashes when disconnecting external monitor

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[Bug 1876802] Re: Gnome (on Xorg) crashes when disconnecting external monitor

2020-05-05 Thread Gerco Grandia
A few additional remarks:
- This is not a fresh install, it is an upgrade from 19.10
- For reproducing the issue, just logging in (with Xorg) and disconnecting the 
display is sufficient.

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Title:
  Gnome (on Xorg) crashes when disconnecting external monitor

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[Bug 1876802] Re: Gnome (on Xorg) crashes when disconnecting external monitor

2020-05-04 Thread Daniel van Vugt
** Tags added: focal

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Title:
  Gnome (on Xorg) crashes when disconnecting external monitor

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[Bug 1876802] Re: Gnome (on Xorg) crashes when disconnecting external monitor

2020-05-04 Thread Sebastien Bacher
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command, as it will
automatically gather debugging information, in a terminal:

  apport-collect 1876802

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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Title:
  Gnome (on Xorg) crashes when disconnecting external monitor

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