[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2010-09-15 Thread Bug Watch Updater
** Changed in: evolution
   Importance: Unknown = Critical

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-06-02 Thread Grové
I am now also  experiencing the same bug as Effenberg's last comment
above:

Now when I send attached files with known extensions, like doc, pdf,
jpg, etc other people receive these files as .dat, .txt, depending on
the client or webmail service they use.

I now use Evolution 2.22.2-0Ubuntu1.  I also have Crossover Office 6.1.0
installed and ran the utility scripts that updates the mime type
associations.  I have no problems with associations elsewhere such as
Nautilus.  But it is impossible to extract .doc attachments from emails
sent by me.

Has this been resolved yet?

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-06-02 Thread Effenberg0x0
Grové: I don't think so. I am using some machines with fresh installs of Hardy 
and the problems is still here. 
I've opened a new bug report for this at 
https://bugs.launchpad.net/evolution/+bug/205999.
Please confirm there.

Thanks,
Effenberg

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-04-07 Thread Launchpad Bug Tracker
This bug was fixed in the package evolution - 2.22.1-0ubuntu1

---
evolution (2.22.1-0ubuntu1) hardy; urgency=low

  * New upstream version:
Bug Fixes:
- #316572: Do not translate unused text
- #460204: Check whether found mime type is valid before returning it
  (lp: #195788)
- #501885: Specify locale directory correctly
- #507411: sync translations of Send options
- #511950: Do not force button/label sizes
- #511953: Create dialog properly
- #515826: Add line breaks to some strings
- #519292: Remove unused confusing function
- #519304: Mark plugin name for translation
- #522178: Check time of new message in the folder based on last time
  of new mail
- #522631: Make 'e_profile_event_emit' non-static when
  ENABLE_PROFILING is defined
- #523271: MIME types should not be case sensitive
- #524310: Don't double-free server messages
- #525522: Hook signals to notice changes in headers and subject line
  * debian/patches/04_autoconf.patch:
- new version update

 -- Sebastien Bacher [EMAIL PROTECTED]   Mon, 07 Apr 2008 18:26:20
+0200

** Changed in: evolution (Ubuntu)
   Status: Fix Committed = Fix Released

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-04-01 Thread Steffen Torp
Bug confirmed in Evolution hardy, dist-upgrade as of this morning. MS
Office files crashes Evolution when added as attachment.

/usr/share/mime.cache does not exist on my computer.

** Attachment added: _usr_bin_evolution.1000.crash
   http://launchpadlibrarian.net/13014025/_usr_bin_evolution.1000.crash

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-04-01 Thread Sebastien Bacher
don't attach crash files to public bugs, they can contains login
informations and this bug is already fixed upstream there is need to
send new comments

** Attachment removed: _usr_bin_evolution.1000.crash

   http://launchpadlibrarian.net/13014025/_usr_bin_evolution.1000.crash

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Re: [Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-19 Thread hggdh
Hi Effenberg,

Yes, please send me one such email -- hggdh2 at gmail dot com.

We may need to open a new bug to deal with it -- one bug, one problem...

Regards,

..hggdh..

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-18 Thread Effenberg0x0
Hey hggdh, there's a new bug here after latest updates to Hardy.
Now when I send attached files with known extensions, like doc, pdf, jpg, etc 
other people receive these files as .dat, .txt, depending on the client or 
webmail service they use. 

If you want I can send you a e-mail using evo so you can see what I am
talking about.

Regards,
Effenberg

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-14 Thread Bug Watch Updater
** Changed in: evolution
   Status: In Progress = Fix Released

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-14 Thread hggdh
upstream has commited a fix to 2.22.x and 2.23.x. We should have it on
next upload for Hardy.

** Changed in: evolution (Ubuntu)
   Status: Triaged = Fix Committed

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-06 Thread hggdh
Effenberg, could you please upload your saved mime files? I would like
to have a look at them.

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-06 Thread hggdh
well, well, well... it ends up being indeed related to mime-types (as
you suggested in the beginning). Still, methinks Evo should not fail if
mime-types are not correctly set.

I am not sure about needing to change /etc/mime.types -- theoretically,
this would affect CUPS only... but this is just theoretical :-)

Digging into it.

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-06 Thread Effenberg0x0
Hi hggdh, I agree with you. If we create (or receive) a new file, for
example, with a new mime-type and an unknown extension, we should be
able to mail it anyway. I think any patch should be in the sense of not
crashing if mime-type is not recognized.

One other thing I would like to understand was how mime-types got
misconfigured on my system anyway... I found out ~/.mime.types was
irrelevant. Removing and fixing this file did not solved the issue. It
is created by CrossOver Office but CXOffice work without it anyway.  Not
having this file makes no difference as far as I can see. And /etc/mime-
types and /usr/share/mime.cache need root privileges to be changed.

Thanks,
Effenberg

** Attachment added: mimefiles.zip
   http://launchpadlibrarian.net/12457859/mimefiles.zip

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Re: [Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-06 Thread Jair
Caro Alvaro,

Infelizmente não entendo inglês, mas segue aí a resposta que recebo
quando solicito limpeza na lixiera do Evolution :

Erro ao armazenar ~/.evolution/mail/local/Sent (mbox): O resumo e a
pasta não combinam, mesmo após uma sincronização

Fico agradecido pela ajuda, caso possa.

Abraços,

Jair


Em Qui, 2008-03-06 às 12:05 +, Effenberg0x0 escreveu:

 Hi hggdh, I agree with you. If we create (or receive) a new file, for
 example, with a new mime-type and an unknown extension, we should be
 able to mail it anyway. I think any patch should be in the sense of not
 crashing if mime-type is not recognized.
 
 One other thing I would like to understand was how mime-types got
 misconfigured on my system anyway... I found out ~/.mime.types was
 irrelevant. Removing and fixing this file did not solved the issue. It
 is created by CrossOver Office but CXOffice work without it anyway.  Not
 having this file makes no difference as far as I can see. And /etc/mime-
 types and /usr/share/mime.cache need root privileges to be changed.
 
 Thanks,
 Effenberg
 
 ** Attachment added: mimefiles.zip
http://launchpadlibrarian.net/12457859/mimefiles.zip


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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-06 Thread hggdh
/etc/mime.types is used only by CUPS (printing subsystem on Linux). Evo,
Nautilus, etc, use pretty much what is under /usr/share/mime -- the
cache file there is created/updated by the package install (shared-mime-
info), or by specific updates.

One option is somehow an update failed. You can try to pinpoint it by
looking at the /var/log/apt/* and /var/log/dpkg* log files. Looking on
mine I can see an update on shared-mime-info done on Feb 18, for
example.

mchra is going to commit the patch after the current freeze, so Evo will
survive if an unknown mime type is used. With this patch, what would
happen is you will get a mime type of unknown/whatever (huh, not real
names), but would still succeed on the attach. I think.

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Re: [Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-06 Thread Jair
Erro ao armazenar ~/.evolution/mail/local/Sent (mbox): O resumo e a
pasta não combinam, mesmo após uma sincronização

Em Qui, 2008-03-06 às 12:39 +, hggdh escreveu:

 /etc/mime.types is used only by CUPS (printing subsystem on Linux). Evo,
 Nautilus, etc, use pretty much what is under /usr/share/mime -- the
 cache file there is created/updated by the package install (shared-mime-
 info), or by specific updates.
 
 One option is somehow an update failed. You can try to pinpoint it by
 looking at the /var/log/apt/* and /var/log/dpkg* log files. Looking on
 mine I can see an update on shared-mime-info done on Feb 18, for
 example.
 
 mchra is going to commit the patch after the current freeze, so Evo will
 survive if an unknown mime type is used. With this patch, what would
 happen is you will get a mime type of unknown/whatever (huh, not real
 names), but would still succeed on the attach. I think.


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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-06 Thread hggdh
Last two comments can be safely ignored. They relate to a different
problem.

Portuguese

Caro Jair,

Vossos comentários não são aplicaveis a este bug. Por favor não adicione
comentários não relacionados ao bug por cá.

Atenciosamente,

..hggdh..
Portuguese/

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Re: [Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-06 Thread Jair
 Caro Alvaro,
 
 Infelizmente não entendo inglês, mas segue aí a resposta que recebo
 quando solicito limpeza na lixeira do Evolution :
 
 Erro ao armazenar ~/.evolution/mail/local/Sent (mbox): O resumo e a
 pasta não combinam, mesmo após uma sincronização
 
 Fico agradecido pela ajuda, caso possa.
 
 Abraços,
 
 Jair
 
 
 Em Qui, 2008-03-06 às 12:05 +, Effenberg0x0 escreveu:
 
  Hi hggdh, I agree with you. If we create (or receive) a new file, for
  example, with a new mime-type and an unknown extension, we should be
  able to mail it anyway. I think any patch should be in the sense of not
  crashing if mime-type is not recognized.
  
  One other thing I would like to understand was how mime-types got
  misconfigured on my system anyway... I found out ~/.mime.types was
  irrelevant. Removing and fixing this file did not solved the issue. It
  is created by CrossOver Office but CXOffice work without it anyway.  Not
  having this file makes no difference as far as I can see. And /etc/mime-
  types and /usr/share/mime.cache need root privileges to be changed.
  
  Thanks,
  Effenberg
  
  ** Attachment added: mimefiles.zip
 http://launchpadlibrarian.net/12457859/mimefiles.zip
 


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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-06 Thread Effenberg0x0
Jair - https://lists.ubuntu.com/archives/desktop-
bugs/2006-January/012931.html

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-05 Thread Bug Watch Updater
** Changed in: evolution
   Status: Confirmed = In Progress

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-05 Thread hggdh
Effenberg, yes, it was. mchra has already written a patch, and it will
be commited after the current freeze. Meanwhile, I will see what we can
do.

Thank you for your help, it is really appreciated.

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-05 Thread Effenberg0x0
Hggdh, mcrha helped me again today, we found out that gnomevfs-info
123.xls was responding with an empty mime-type for some reason. We came
up with a fix which I tested in 8 machines here and it fixed the problem
in all of them:

1)mv ~/.mime.types ~/.mime.types.bkp
2)sudo mv /etc/mime.types /etc/mime.types.bkp
3)sudo mv /usr/share/mime.cache /usr/share/mime.cache.bkp
4)Reboot
5)All icons will be messed up. Right click any .xls file, select Open with 
another application, Select OpenOffice Calc. Do the same with .doc and .ppt 
file.
6)Reboot. All icons still messed up. sudo /usr/bin/update-mime-database 
/usr/share/mime
7)Reboot. Fixed! All MS-Office files have correct mime types according to 
gnomevfs-info and can be attached to evo.

I have no idea why mime types were misconfigured, I am sure it probably
is not a good idea to remove mime.types from $home and /etc, also I am
sure I should have repeated Step 5 for many other extensions... But hey,
it's a start :)

Regards,
Effenberg
Regards,
Effenberg

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-04 Thread hggdh
@Effenberg: we have been discussing this on the #evolution channel.
Upstream has not been able to reproduce it, and would like to know if
you would be willing to participate in a debug session (perhaps with
upstream and/or myself either piloting the gdb session, or asking you to
type commands).

Another possible option is to build a test Evo distribution, with some
more debug code, for you to install  try.

Would you be willing to do either/one of the above?

** Attachment removed: Evolution-bug-report.zip

   http://launchpadlibrarian.net/12366962/Evolution-bug-report.zip

** Visibility changed to: Public

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-04 Thread Effenberg0x0
It's really important for me to have Evo working. I will help as much as I can.
EIther options are ok for me, just tell me how you wanna do this. 

Thanks,
Effenberg

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-04 Thread hggdh
Effenberg, can you go to IRC -- channel #evolution, at irc.gnome.org ? I
will be there.

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-04 Thread Effenberg0x0
Hggdh, thank you (and mcrha) for the patience. I hope the information was 
useful. 
If you need to do that again or if you need any other info, just ask.
I am anxious for a patch now :)

Regards,
Effenberg

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-03 Thread Bug Watch Updater
** Changed in: evolution
   Status: Unknown = Confirmed

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-03 Thread hggdh
Effenberg0x0 -- it might be a good idea to gzip/bzip2/7-zip the core
before uploading... I just did an experiment here, and the core was 90M,
bzipped down to 11M. Sorry I forgot to check on the size.

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-03 Thread hggdh
Effenberg0x0, upstream would like to know what are the contents of
'mime_type on #3 in the stacktrace. In fact, they would like to look
around to zero in the error. Could you please run Evo under GDB again
and, when you hit the error, do:

1. thread apply all bt full # full BT, all threads
2. gcore evo.dump  # save a core dump file

Then please attach the ouput of (1), the 'evo.dump' file generated by
(2), and the contents of ~/.xsession-errors.

*NOTE* *before* uploading the memory dump, please make sure this bug is
marked PRIVATE. I am putting it into private right now, but it is a good
idea to check. As soon as we are done with the core dump we will delete
it.

Thanks a lot. I, for one, cannot see why mime_type is getting messed
up...

** Visibility changed to: Private

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-03 Thread Effenberg0x0
Here are the files Hggdh. Sorry for the delay, I had to send it about 10 times 
in order to overcome timeouts. My upload speed here goes only up to 35KB/s.
Please tell me if you need anything else.

Thank you,
Effenberg

** Attachment added: Evolution-bug-report.zip
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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-03 Thread hggdh
thanks, Effenberg. I downloaded it, but I cannot see the dump cuz I run
AMD64. I already told upstream it is available... hopefully we will be
able to zero in this fast. Perhaps... I will install a Hardy i86 under
VMware, so that I can see it...

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-03 Thread hggdh
** Visibility changed to: Public

** Visibility changed to: Private

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-03-02 Thread hggdh
Looked at it for a while, and found
http://bugzilla.gnome.org/show_bug.cgi?id=460204 upstream that matches
the stack trace. Linking to it; work is being done upstream, and perhaps
a fix will be available shortly.

** Changed in: evolution (Ubuntu)
   Status: Incomplete = Triaged

** Also affects: evolution via
   http://bugzilla.gnome.org/show_bug.cgi?id=460204
   Importance: Unknown
   Status: Unknown

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-02-29 Thread Effenberg0x0
hggdh, did the last Backtrace file I sent here helped you see the problem? 
Do you need any other information?

Thanks,
Effenberg

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Re: [Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-02-29 Thread hggdh
 hggdh, did the last Backtrace file I sent here helped you see the problem? 
 Do you need any other information?

Although we are missing the beginning of the bt, I think all critical
function calls are in there.

I see the reason for the SIGSEGV; I just do not see (yet) how this
could have happened. It does not seem to be related to localisation, so far.

I will try to trap the execution at this point in time on my Evo, and find out
what *should* be there.

But, so far, I think we are good to go.

Thanks, Effenberg.

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-02-27 Thread hggdh
thank you, Effenberg. Unfortunately we are still missing some debug
packages. from the offending thread, I can see we do not have resolution
to the Evo* libraries, specifically the E-D-S-related ones.

Please install either e-d-s .dbg, or *all* individual debug libraries
(libcamel, libebook, libecal, libedata*, etc).

Also, interestingly, libg* symbols did not get resolved on the
backtrace. I do not know why, since I can see the affected debug
libraries being loaded. Ah well.

I think I can live without the libg* symbols, at least for now, but we
*do* need the evolution libraries completely resolved. The bt full will,
then, allow me to follow the code.

Also, please do not forget to give us he output of 'uname -a'.

Thank you again for your prompt response.

p.s. (I wonder if localisation is playing a role here... I see at least
one message in Portuguese)

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-02-27 Thread Sebastien Bacher
you should use apport to send crashers and get a debug retracing

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-02-27 Thread Effenberg0x0
Hi hggdh, thank you for your patience.
I have installed Evolution Data Server .dbg with Synaptic and redone the steps 
to get the Backtrace.
Hope it helps more this time.
What I am seeing in the Backtrace file that caught my attention is this:

Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread 0xb6642720 (LWP 10084)]
camel_header_set_param (l=0x8, name=0xb7c07560 name, value=0x88aaa90 
123.xls) at camel-mime-utils.c:2170
2170camel-mime-utils.c: No such file or directory.
in camel-mime-utils.c

You are right, localization might be a problem. I am Brazilian and this
is Ubuntu Hardy in Brazilian Portuguese (pt-br).

Sebastien, I don't now what apport is but I'll try to find out.

Here's uname -a:

[EMAIL PROTECTED]:~$ uname -a
Linux effenberg-mobile 2.6.24-10-generic #1 SMP Fri Feb 22 19:08:18 UTC 2008 
i686 GNU/Linux
[EMAIL PROTECTED]:~$ 


Regards,
Effenberg

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-02-27 Thread Effenberg0x0
Sorry, I forgot to attach the backtrace file in my last message.
Regards,
Effenberg

** Attachment added: gdb-evolution.txt
   http://launchpadlibrarian.net/12262376/gdb-evolution.txt

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-02-26 Thread Iulian Udrea
Thank you for your report. This bug did not have a package associated
with it, which is important for ensuring that it gets looked at by the
proper developers. I have classified this bug as a bug in evolution.

** Changed in: evolution (Ubuntu)
Sourcepackagename: None = evolution

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-02-26 Thread hggdh
thank you for reporting this bug and helping make Ubuntu better.

Unfortunately you did not attach a stack trace, so we do not have enough
data to pursue this bug at this moment. Also, please be aware that we
just put available a new interim version of Evolution -- 2.21.92. If you
are not yet running 2.21.92, please first upgrade to it, then try again
(make sure you run 'evolution --force-shutdown' before trying again).

After getting the crash in GDB, please (on GDB) 'thread apply all bt',
and then either copy or attach the resulting output. You will need to
install the debug packages (either the .dbg or the .dbgsym) for _at
least_ Evolution (including the libraries) and libglib2, otherwise the
backtrace will be unusable.

** Changed in: evolution (Ubuntu)
 Assignee: (unassigned) = Ubuntu Desktop Bugs (desktop-bugs)

** Changed in: evolution (Ubuntu)
   Importance: Undecided = Medium
   Status: New = Incomplete

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-02-26 Thread hggdh
I just tried it on my system (I attached a .xls file), and I did not get
the crash.

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[Bug 195788] Re: Evolution 2.21.92 (hardy) crashes when attaching MS-Office files

2008-02-26 Thread Effenberg0x0
Thank you for your reply hggdh.

I already had libglib2.0-0-dbg but not evolution.dbg installed when I
posted the gdb-backtrace.txt attached in my original post. evolution.dbg
is installed now. I also was already using 2.21.92.

I have used evolution --force-shutdown and have attached the output of a
new gdb-backtrace using thread apply all bt as requested.

Hope it helps. Please tell me if you need anything else.

Regards,
Effenberg

** Attachment added: gdb-evolution.txt
   http://launchpadlibrarian.net/12237863/gdb-evolution.txt

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