[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
Yeah, I opened a bug report for that: https://bugs.launchpad.net/bugs/2056506 It's the Ubuntu Dock extension the culprit. I downgraded it and the problem was gone. Now we need to bisect to see what change caused this. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
On noble I am getting a few gnome-shell crashes per day, and the bug reporter sends me here, which I guess is not right. In journalctl I get Mar 10 16:31:44 t470s gnome-shell[20747]: Clutter:ERROR:../clutter/clutter/clutter-actor.c:5476:clutter_actor_dispose: assertion failed: (priv->parent == NULL) Mar 10 16:31:44 t470s gnome-shell[20747]: Bail out! Clutter:ERROR:../clutter/clutter/clutter-actor.c:5476:clutter_actor_dispose: assertion failed: (priv->parent == NULL) Mar 10 16:31:44 t470s gnome-shell[20747]: GNOME Shell crashed with signal 6 Mar 10 16:31:44 t470s gnome-shell[20747]: == Stack trace for context 0x5d431b662140 == Mar 10 16:31:44 t470s gnome-shell[20747]: #0 5d431b729070 i resource:///org/gnome/shell/ui/popupMenu.js:802 (b95db5f2970 @ 104) Mar 10 16:31:44 t470s gnome-shell[20747]: #1 5d431b728fe0 i resource:///org/gnome/shell/ui/popupMenu.js:815 (b95db5f2a10 @ 32) Mar 10 16:31:44 t470s gnome-shell[20747]: #2 5d431b728f60 i resource:///org/gnome/shell/ui/popupMenu.js:1208 (b95db5f3470 @ 17) Mar 10 16:31:44 t470s gnome-shell[20747]: #3 5d431b728ec0 i resource:///org/gnome/shell/ui/popupMenu.js:802 (b95db5f2970 @ 104) Mar 10 16:31:44 t470s gnome-shell[20747]: #4 5d431b728dc8 i file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/appIcons.js:1043 (3c6652053380 @ 33) Mar 10 16:31:44 t470s gnome-shell[20747]: #5 5d431b728d38 i file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/appIcons.js:1038 (3c6652053330 @ 17) Mar 10 16:31:44 t470s gnome-shell[20747]: #6 5d431b728c88 i file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/appIcons.js:458 (3c6652052560 @ 346) Mar 10 16:31:44 t470s gnome-shell[20747]: #7 5d431b728be8 i resource:///org/gnome/shell/ui/appDisplay.js:3100 (34a21fd931f0 @ 127) Mar 10 16:31:44 t470s gnome-shell[20747]: #8 5d431b728b58 i resource:///org/gnome/shell/ui/init.js:21 (b95db570bf0 @ 48) https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/6868 suggests this is an extension issue, and the trace mentions the ubuntu-dock extension. ** Bug watch added: gitlab.gnome.org/GNOME/gnome-shell/-/issues #6868 https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/6868 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
Unless your log mentions "clutter_actor_get_real_resource_scale" or "guessed_scale", I fear most people will land here by accident. The reason seems to be that our bots don't adequately distinguish between different assertion failures, which is bug 1982283. The log in comment #20 doesn't even seem to be an assertion failure, but some unknown Xwayland crash/error: Mar 01 09:49:15 corrado-n2-nn-0220 gnome-shell[1443]: Connection to xwayland lost Mar 01 09:49:15 corrado-n2-nn-0220 gnome-shell[1443]: Xwayland terminated, exiting since it was mandatory so please open a new bug for that if you can find the /var/crash file for it. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
I had this problem on my Ubuntu Noble. Attaching journalctl ** Attachment added: "jjj.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+attachment/5751113/+files/jjj.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
** Tags removed: kinetic -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
That was a bot error. The duplicate bug is not related to this one. ** Tags removed: noble -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
** Tags added: noble -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
Same for this fix in 41.0: https://gitlab.gnome.org/GNOME/gnome-shell/-/merge_requests/1935 Still not enough. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
The fix for this one was in 3.37.3 so that clearly wasn't enough: https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/2957 https://gitlab.gnome.org/GNOME/mutter/-/merge_requests/1349 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
In later releases this has become bug 2016214. ** Also affects: gnome-shell via https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/2957 Importance: Unknown Status: Unknown ** No longer affects: gnome-shell -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
Apologies for #13. Added below in case anyone else ends up here for the same thing... I had multiple monitors configured using ARandR, I'm working around the random crashes by disabling my second monitor via Settings>Screen Display>Single Display. Only one display, but better than crashing when one of the displays times out. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
Unfortunately the bots are wrong in directing so many people to this bug. Comment #13 is describing bug 1970917. The problem with the bots is bug 1982283. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
Also getting this after updating to 22.04 over the weekend. Ubuntu crash report dialog points identifies as 'DuplicateOf' 'https://bugs.launchpad.net/bugs/1959507. running: journalctl -n 300 /usr/bin/gnome-shell ...indicates the following: Sep 12 15:18:15 workstation2 gnome-shell[15595]: ** Sep 12 15:18:15 workstation2 gnome-shell[15595]: libmutter:ERROR:../src/core/window.c:3730:meta_window_update_for_monitors_changed: assertion failed: (!window->monitor || g_list_find (meta_monitor_manager_get_logical_monitors (monitor_manager), window->monitor)) Sep 12 15:18:15 workstation2 gnome-shell[15595]: Bail out! libmutter:ERROR:../src/core/window.c:3730:meta_window_update_for_monitors_changed: assertion failed: (!window->monitor || g_list_find (meta_monitor_manager_get_logical_monitors (monitor_manager), window->monitor)) Sep 12 15:18:15 workstation2 gnome-shell[15595]: GNOME Shell crashed with signal 6 ...does it help? -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
Consistently crashes on 22.10 when closing KeePass run under Mono. Steps to reproduce: 1. Download and extract KeePass 2.51.1 Portable: https://sourceforge.net/projects/keepass/files/KeePass%202.x/2.51.1/KeePass-2.51.1.zip/download 2. Install necessary packages: apt install mono-runtime apt install libmono-system-windows-forms4.0-cil apt install libcanberra-gtk-module 3. Run 'mono KeePass.exe' 4. After the application opens, exit it via File -> Exit or closing thw application window -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
** Tags added: kinetic -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
I don't see if any logs were added from my crash and I couldn't figure out how to do that manually on time. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
Crashed on login. I tried to login once. Nothing happened. Then again. I have a hybrid Intel+Nvidia laptop. I also heard sounds coming from my laptops speakers and they should come from my HDMI audio device usually (I haven't noticed that before). If that's an indication. After the login the sounds started coming out the the HDMI device. I have set my external HDMI monitor as the primary monitor and the only one enabled due to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1968040 I haven't enabled the workaround described above: `Just add MUTTER_DEBUG_ENABLE_ATOMIC_KMS=0 to /etc/environment and then reboot.` While not related to this crash: it would be great if the login screen appears on the primary device, which in my case is the external HDMI one. The login currently appears on the internal display. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gnome-shell (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1959507] Re: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f)
Looks like this crash has been fixed twice in the past: https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/2957 https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/4522 but all those fixes are in gnome-shell 41 already. So we need a new fix. ** Bug watch added: gitlab.gnome.org/GNOME/gnome-shell/-/issues #2957 https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/2957 ** Bug watch added: gitlab.gnome.org/GNOME/gnome-shell/-/issues #4522 https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/4522 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1959507 Title: gnome-shell crashed in clutter_actor_get_real_resource_scale() with assertion failed: (guessed_scale >= 1.f) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1959507/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
