[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-09-23 Thread Aslan Gencer
I have the "Handbrake" (ghb) version 1.2.1 installed. The version information 
is from the about menu of the application. 
"Ubuntu Software" application shows "Handbrake" installed and reports its 
version as 1.5.1+ds1 which is incorrect. This is happening possibly because my 
Ubuntu installation is an upgrade from previous version(s).

I am unable to remove "Handbrake" via the "Ubuntu Software" application.
It shows "Unable to remove Handbrake: no packages to remove" when the
red thrash bin icon (remove) is clicked on.

The output of "apt list ghb" is empty and "sudo apt remove ghb" returns
"E: Unable to locate package ghb"

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-07-28 Thread Launchpad Bug Tracker
This bug was fixed in the package gnome-software - 41.5-2ubuntu2

---
gnome-software (41.5-2ubuntu2) jammy; urgency=medium

  * Bug-fix release
Use manual & auto install statuses to allow a deb package to be
uninstalled (LP: #1969303)
02_check_to_use_manual_auto_statuses.patch
  * Packaging changes
d/control update maintainers

 -- David Mohammed   Wed, 20 Jul 2022 13:59:04
+0100

** Changed in: gnome-software (Ubuntu Jammy)
   Status: Fix Committed => Fix Released

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-07-22 Thread Robert Spencer
My apologies, @fossfreedom. I forgot to upgrade/downgrade the snap-
plugin package and didn't notice it being removed.

I've repeated the test in the above comment, including package `gnome-
software-plugin-snap` and all tests now passed. Unfortunately I don't
have access to a clean install to test, but it works on the dirty
install so I won't open a new issue.

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-07-22 Thread fossfreedom
Further to Roberts observations:

I've done a clean Ubuntu Budgie install and fully up-to-date.

Confirmed I saw the error reported here when uninstalling a .deb.

Confirmed that snap installation and snap removal works as expected
without any error reported.

Upgraded from the proposed repo version 41.5-2ubuntu2

sudo apt install gnome-software gnome-software-common gnome-software-
plugin-snap

logged out and logged in.

Retested snap installation and snap removal - as before works expected
without any error reported.

Retested .deb install and deb removal - no error reported when
uninstalling and the app was successfully removed.

Thus I'm happy to verify this bug report.

Robert - I would raise a separate issue for your snap removal issue -
please though do test on a clean install and verify as I have above

** Tags removed: verification-needed verification-needed-jammy
** Tags added: verification-done verification-done-jammy

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-07-21 Thread Robert Spencer
Test run:

 * With old version (41.5), under "install" tab attempted to uninstall package 
"0ad"
 * Error message "no package to remove" given
 * Ran `which 0ad` which exited with return code 0

 * Installed proposed package (41.5-2ubuntu2)
 * Rebooted machine

 * Under "install" tab attempted to uninstall package "0ad"
 * Prompted for confirmation and password
 * Application removed from list of installed packages
 * `which 0ad` exits with error code 1 (command non-existent or not executable)
 * `apt list 0ad` not showing `[installed]` or `[auto]` or `[manual]`.

 * Install application "2048" (source deb)
 * Removed application "2048"

 * Attempt to locate a package with a snap source **failed**
 * Attempt to remove package with a snap source **failed** (no packages listed 
with snap sources, including some I know I installed previously).

 * Downgraded gnome-software and gnome-software-common to 41.5-2

 * Attempt to locate a package with a snap source **failed**
 * Attempt to remove package with a snap source **failed** (no packages listed 
with snap sources, including some I know I installed previously).

Unfortunately, I did not check if I could uninstall snaps before doing
the upgrade. However, there are snaps installed that I must have done
through gnome-software, that I can now no longer see or remove.

As such, I cannot in good faith tag this verification-done-jammy.
However, the bug mentioned is passed so I'm not sure if I should label
it verification-failed-jammy.

I'd suggest future testers check explicitly that they can see, install
and remove snap packages before and after the upgrade, and wouldn't mind
if someone verifies this for me.

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-07-21 Thread Ɓukasz Zemczak
Hello frenchy82, or anyone else affected,

Accepted gnome-software into jammy-proposed. The package will build now
and be available at https://launchpad.net/ubuntu/+source/gnome-
software/41.5-2ubuntu2 in a few hours, and then in the -proposed
repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.  Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, what testing has been
performed on the package and change the tag from verification-needed-
jammy to verification-done-jammy. If it does not fix the bug for you,
please add a comment stating that, and change the tag to verification-
failed-jammy. In either case, without details of your testing we will
not be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance for helping!

N.B. The updated package will be released to -updates after the bug(s)
fixed by this package have been verified and the package has been in
-proposed for a minimum of 7 days.

** Changed in: gnome-software (Ubuntu Jammy)
   Status: In Progress => Fix Committed

** Tags added: verification-needed verification-needed-jammy

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-07-14 Thread fossfreedom
** Changed in: gnome-software (Ubuntu Jammy)
   Status: Triaged => In Progress

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-07-14 Thread fossfreedom
** Description changed:

- On a fresh install of Ubuntu 22.04, ubuntu-store won't uninstall any
- application
+ [Impact]
+ 
+  * The Ubuntu repository version of gnome-software in 22.04 does not
+allow a user to uninstall an application.
+For new users this could be be construed as disconcerting
+allowing only installing apps without the ability to
+remove those apps later if required.
+
+This SRU is applicable only to the gnome-software application
+installed from the repository and not the branded 
+ubuntu-store snap that is the default in Ubuntu (but not in 
+flavours such as Ubuntu Budgie)
+
+This fix for gnome-software has been backported from the
+v41 version of ubuntu's snap-store.
+
+The fixed software now checks for the status of a deb package
+installed - either manually installed or automatically as
+part of a distro install.  Previously this check was not done
+and gnome-software defaulted to not allowing the package to
+be uninstalled.
+The new status check allows gnome-software to evaluate that
+the package can be uninstalled.
+ 
+ [Test Plan]
+ 
+  * Choose a package from the installed list in gnome-software.
+Click the trash icon.  Note the error message that the package
+cannot be removed.
+  * install gnome-software from the proposed repository. Logout and
+login.
+Repeat the trash icon click step above.  This time the package
+can be removed.  Confirm via either your distro menu or searching in
+GNOME Overview (if you are using gnome-software from the repository) that 
the
+application has been successfully removed.
+ 
+  * Perform additional testing such as installing applications from the 
repository
+(change the source to "Ubuntu (deb)") and then deleting the application.
+
+  * Perform additional testing such as installing applications from the snap
+repository (change the source to "Snap") and then deleting the application.
+ 
+ [Where problems could occur]
+ 
+  * The code changed is specific to 'packagekit' repos i.e. debian based repos.
+Thus it is sensitive to possible regressions when installing & removing 
apps.
+
+  * The patch itself is well tested since it was backported to the ubuntu 
snap-store
+several weeks ago and has been rolled out.  No adverse issues has been 
reported.
+
+  * The risk would be that there could be additional changes to the snap-store
+that was not incorporated in gnome-software possibly producing different
+results.
+
+  * The additional regression tests in the Test Plan will reveal this.
+ 
+ 
+ [Other Info]
+  
+  * There is no need to backport this to Kinetic since a revised version
+of the patch has been upstreamed (GNOME Team) and is in the kinetic 
version.
+   
+ 
+ 
+ 
+ 
+ On a fresh install of Ubuntu 22.04, ubuntu-store won't uninstall any 
application
  
  If you want to uninstall a software, there is an error message : "no
  package to remove"
  
  No problem to uninstall this same software with synaptic for example

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-07-12 Thread fossfreedom
ok - I have taken the commit from the snap-store-41 branch and applied
it - it works locally here.

I've pinged on IRC ubuntu-desktop how best to proceed with the SRU for
jammy

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-07-12 Thread fossfreedom
** Changed in: gnome-software (Ubuntu Jammy)
 Assignee: (unassigned) => fossfreedom (fossfreedom)

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-05-20 Thread Bug Watch Updater
** Changed in: gnome-software
   Status: Unknown => Fix Released

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-05-02 Thread Ken VanDine
** Changed in: snap-store-desktop
   Status: Fix Committed => Fix Released

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-05-01 Thread Launchpad Bug Tracker
This bug was fixed in the package gnome-software - 42.1-1

---
gnome-software (42.1-1) unstable; urgency=medium

  * New upstream release
  * Cherry-pick proposed patch to fix inability to remove apps (LP: #1969303)
  * debian/gnome-software-common.install: Install usr/share/swcatalog
instead of usr/share/app-info

 -- Jeremy Bicha   Sun, 01 May 2022 12:16:07 -0400

** Changed in: gnome-software (Ubuntu)
   Status: Triaged => Fix Released

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-05-01 Thread Jeremy Bicha
** Also affects: gnome-software (Ubuntu Jammy)
   Importance: Undecided
   Status: New

** Changed in: gnome-software (Ubuntu Jammy)
   Status: New => Triaged

** Changed in: gnome-software (Ubuntu Jammy)
   Importance: Undecided => Critical

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-04-28 Thread Robert Ancell
The snap-store beta channel currently contains the change and that will
roll out to the stable channel soon (assuming no issues found).

The fix will go into Debian for gnome-software (we are in sync with
Debian for this), and that will be copied over to Ubuntu 22.04.

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-04-28 Thread Raquel Montanana Grau
Thanks! I understand we will see the snap-store being updated in the
stable branch soon automatically, won't we?

Can you please confirm as well if the gnome-software .deb package fix
will be made available as a stable update for 22.04?

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-04-27 Thread Robert Ancell
Pushed this change into the snap-store and snap-store-41 branches.

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-04-27 Thread Robert Ancell
** Changed in: snap-store-desktop
 Assignee: (unassigned) => Robert Ancell (robert-ancell)

** Changed in: snap-store-desktop
   Status: Triaged => Fix Committed

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-04-27 Thread Robert Ancell
Fix is in https://gitlab.gnome.org/GNOME/gnome-
software/-/merge_requests/1333

** Changed in: gnome-software (Ubuntu)
   Importance: Undecided => Critical

** Changed in: gnome-software (Ubuntu)
 Assignee: (unassigned) => Robert Ancell (robert-ancell)

** Changed in: gnome-software (Ubuntu)
 Assignee: Robert Ancell (robert-ancell) => (unassigned)

** Changed in: gnome-software (Ubuntu)
 Assignee: (unassigned) => Jeremy Bicha (jbicha)

** Changed in: snap-store-desktop
   Importance: Undecided => Critical

** Changed in: gnome-software (Ubuntu)
   Status: Confirmed => Triaged

** Changed in: snap-store-desktop
   Status: Confirmed => Triaged

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-04-26 Thread Robert Ancell
** Changed in: snap-store-desktop
   Status: Fix Released => Confirmed

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-04-26 Thread Raquel Montanana Grau
Sorry I changed the status involuntarely. Please roll back

** Changed in: snap-store-desktop
   Status: Confirmed => Fix Released

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-04-21 Thread Brian Murray
** Changed in: gnome-software (Ubuntu)
Milestone: None => ubuntu-22.04.1

** Tags added: rls-jj-incoming

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-04-19 Thread Benjamin Drung
** Description changed:

- On a fresh install of ubuntu 22.04, ubuntu-store won't uninstall any
+ On a fresh install of Ubuntu 22.04, ubuntu-store won't uninstall any
  application
  
- If you want to uninstall a sottware, tthere is an error message : "no
+ If you want to uninstall a software, there is an error message : "no
  package to remove"
  
  No problem to uninstall this same software with synaptic for example

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-04-18 Thread Ken VanDine
Link to upstream bug https://gitlab.gnome.org/GNOME/gnome-
software/-/issues/1720

** Also affects: gnome-software via
   https://gitlab.gnome.org/GNOME/gnome-software/-/issues/1720
   Importance: Unknown
   Status: Unknown

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[Bug 1969303] Re: "No package to remove" error when attempting to uninstall

2022-04-18 Thread Ken VanDine
I've also reproduced the same issue with the gnome-software 41.5 deb in
Jammy, output is slightly different:

14:26:55:0535 Gs  uninstall org.gnome.Cheese.desktop
14:26:55:0535 Gs  Chaining cancellation from 0x55d1dbee0fa0 to 0x55d1dc090820
14:26:55:0536 Gs  running remove on plugin=packagekit with dedupe-flags=7 with 
refine-flags=require-setup-action,require-origin with interactive=True with 
timeout=60 on apps 
system/package/manual:ubuntu-jammy-main/org.gnome.Cheese.desktop/*, elapsed 
time since creation 1ms
14:26:55:0538 Gs  Disconnecting cancellable 0x55d1dbee0fa0


** Also affects: gnome-software (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: gnome-software (Ubuntu)
   Status: New => Confirmed

** Bug watch added: gitlab.gnome.org/GNOME/gnome-software/-/issues #1720
   https://gitlab.gnome.org/GNOME/gnome-software/-/issues/1720

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