[Bug 333407] Re: toshiba netbook ubuntu certified sound & video player not working

2009-04-28 Thread Sebastien Bacher
the issue is either an alsa or linux one

** Package changed: rhythmbox (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Status: Incomplete => New

** Changed in: linux (Ubuntu)
 Assignee: Ubuntu Desktop Bugs (desktop-bugs) => (unassigned)

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Re: [Bug 333407] Re: toshiba netbook ubuntu certified sound & video player not working

2009-04-28 Thread Cat
Hi Sebastien

There are only the following:

Ubuntu 8.04.1 Kernel 2.6 24-19-1pia and 
Ubuntu 8.04.1 Kernel 2.6 24-29-1pia (Recovery Mode)

I tried to play a tune again. Below is the message I received.

The volume control did not find any elements and/or devices to control.
This means either that you don't have the right GStreamer plugins
installed, or that you don't have a sound card configured.

Regards

Abraham

You can remove the volume control from the panel by right-clicking the
speaker icon on the panel and selecting "Remove From Panel" from the
menu.-Original Message-
From: Sebastien Bacher 
Reply-To: Bug 333407 <333...@bugs.launchpad.net>
To: abro...@emirates.net.ae
Subject: [Bug 333407] Re: toshiba netbook ubuntu certified sound & video
player not working
Date: Tue, 28 Apr 2009 08:57:22 +


when booting you have a some second to hit esc on the keyboard and get
the boot menu displayed, take an old linux version in that list

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[Bug 333407] Re: toshiba netbook ubuntu certified sound & video player not working

2009-04-28 Thread Sebastien Bacher
when booting you have a some second to hit esc on the keyboard and get
the boot menu displayed, take an old linux version in that list

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Re: [Bug 333407] Re: toshiba netbook ubuntu certified sound & video player not working

2009-04-28 Thread Cat
I hope this may give you some useful information.

-Original Message-
From: Sebastien Bacher 
Reply-To: Bug 333407 <333...@bugs.launchpad.net>
To: abro...@emirates.net.ae
Subject: [Bug 333407] Re: toshiba netbook ubuntu certified sound & video
player not working
Date: Tue, 28 Apr 2009 08:24:48 +


did linux got upgraded? could you try booting the previous version in
the grub list?


** Attachment added: "default"
   http://launchpadlibrarian.net/26059722/default

** Attachment added: "device.map"
   http://launchpadlibrarian.net/26059723/device.map

** Attachment added: "grub.conf"
   http://launchpadlibrarian.net/26059724/grub.conf

** Attachment added: "installed-version"
   http://launchpadlibrarian.net/26059725/installed-version

** Attachment added: "menu.lst"
   http://launchpadlibrarian.net/26059726/menu.lst

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Re: [Bug 333407] Re: toshiba netbook ubuntu certified sound & video player not working

2009-04-28 Thread Cat
Hi yes. The  upgrade manager downloaded about 600 files ans I hasve seen
the linux Kernel in the lot.

I am not familiar with Linux. How do I boot the previous version?

-Original Message-
From: Sebastien Bacher 
Reply-To: Bug 333407 <333...@bugs.launchpad.net>
To: abro...@emirates.net.ae
Subject: [Bug 333407] Re: toshiba netbook ubuntu certified sound & video
player not working
Date: Tue, 28 Apr 2009 08:24:48 +


did linux got upgraded? could you try booting the previous version in
the grub list?

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[Bug 333407] Re: toshiba netbook ubuntu certified sound & video player not working

2009-04-28 Thread Sebastien Bacher
did linux got upgraded? could you try booting the previous version in
the grub list?

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Re: [Bug 333407] Re: toshiba netbook ubuntu certified sound & video player not working

2009-04-27 Thread Cat
Hi

I reloaded to complete system form the recovery disk. The sound was
working very well again after the installation.  I run update manager to
get latest updates. The sound is once again not working after the
updates.

I tried also to use other sound players like Amarok but the sound is not
working at all after the updates.

Regards

Abraham

-Original Message-
From: Sebastien Bacher 
Reply-To: Bug 333407 <333...@bugs.launchpad.net>
To: abro...@emirates.net.ae
Subject: [Bug 333407] Re: toshiba netbook ubuntu certified sound & video
player not working
Date: Mon, 27 Apr 2009 16:52:05 +


could you describe what you update exactly? does the sound work in other
applications?

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Re: [Bug 333407] Re: toshiba netbook ubuntu certified sound & video player not working

2009-04-27 Thread Cat

Hi

I reloaded to complete system form the recovery disk. The sound was
working very well again after the installation.  I run update manager to
get latest updates. The sound is once again not working after the
updates.

I tried also to use other sound players like Amarok but the sound is not
working at all after the updates.

Regards

Abraham


-Original Message-
From: Sebastien Bacher 
Reply-To: Bug 333407 <333...@bugs.launchpad.net>
To: abro...@emirates.net.ae
Subject: [Bug 333407] Re: toshiba netbook ubuntu certified sound & video
player not working
Date: Mon, 27 Apr 2009 16:52:05 +


could you describe what you update exactly? does the sound work in other
applications?

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[Bug 333407] Re: toshiba netbook ubuntu certified sound & video player not working

2009-04-27 Thread Sebastien Bacher
could you describe what you update exactly? does the sound work in other
applications?

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Re: [Fwd: Re: [Bug 333407] Re: toshiba netbook ubuntu certified sound & video player not working]

2009-03-16 Thread Cat

Hi we replicated the problem with the sound  today.

I took the Netbook into the dealer and they reinstalled the Ubuntu from
the recovery disk supplied with the Netbook. The sound worked well. We
tested it at their facilities and I tested it at home.

I then received a notification that there are security upgrades
available. I ran upgrade manager and 161 suggested upgrades were
suggested. I let the upgrade manager do the upgrades. I then found an
hour later that the we have the same problems with the sound as
previously.

This is a problem for me as I use my Netbook daily and want to make sure
the security updates are in place but loose the sound functionality in
the process.

Please advice how we can proceed to fix this issue.

Regards




On Sat, 2009-02-28 at 17:33 +, Cat wrote:

> Hi
> 
> This happens every time. I try to run a short video or youtube.
> 
> I did notice after sending bug report there is a message when I boot up
> Netbook. It is at the top of page shown very fast between switching
> screens. I cannot get full details of the message but it is something
> like sound card activation failed. 
> 
> 
> On Thu, 2009-02-26 at 22:12 +, Sebastien Bacher wrote:
> > Thank you for taking the time to report this bug and helping to make Ubuntu 
> > better. Please answer these questions: 
> >  
> >  * Is this reproducible? 
> >  * If so, what specific steps should we take to recreate this bug? 
> >  
> >  This will help us to find and resolve the problem.
> > 
> > ** Changed in: rhythmbox (Ubuntu)
> >Importance: Undecided => Low
> >  Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
> >Status: New => Incomplete
> >
> 
> -- 
> toshiba netbook ubuntu certified sound & video player not working
> https://bugs.launchpad.net/bugs/333407
> You received this bug notification because you are a direct subscriber
> of the bug.
> 
> Status in “rhythmbox” source package in Ubuntu: Incomplete
> 
> Bug description:
> Binary package hint: rhythmbox
> 
> Toshiba Netbook NB100 was supplied with Ubundu and has an Ubundu
> certified sticker. Totem Player and Rhytembox not working. Totem Player
> gave ffdmux_swf: Elements doesn't implement handling of this stream
> 
> ProblemType: Bug
> Architecture: lpia
> Date: Mon Feb 23 20:26:59 2009
> DistroRelease: Ubuntu 8.04
> ExecutablePath: /usr/bin/rhythmbox
> NonfreeKernelModules: osd_driver ath_hal
> Package: rhythmbox 0.11.5-0ubuntu8netbook1
> PackageArchitecture: lpia
> ProcEnviron:
>  PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
>  LANG=en_US.UTF-8
>  SHELL=/bin/bash
> SourcePackage: rhythmbox
> Uname: Linux 2.6.24-19-lpia i686
> UnreportableReason: This is not a genuine Ubuntu package
>

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[Bug 333407] Re: toshiba netbook ubuntu certified sound & video player not working

2009-02-28 Thread Sebastien Bacher
could you desribe what you do exactly? what url or video you read?

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[Fwd: Re: [Bug 333407] Re: toshiba netbook ubuntu certified sound & video player not working]

2009-02-28 Thread Cat
Hi

This happens every time. I try to run a short video or youtube.

I did notice after sending bug report there is a message when I boot up
Netbook. It is at the top of page shown very fast between switching
screens. I cannot get full details of the message but it is something
like sound card activation failed. 


On Thu, 2009-02-26 at 22:12 +, Sebastien Bacher wrote:
> Thank you for taking the time to report this bug and helping to make Ubuntu 
> better. Please answer these questions: 
>  
>  * Is this reproducible? 
>  * If so, what specific steps should we take to recreate this bug? 
>  
>  This will help us to find and resolve the problem.
> 
> ** Changed in: rhythmbox (Ubuntu)
>Importance: Undecided => Low
>  Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
>Status: New => Incomplete
>

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toshiba netbook ubuntu certified sound & video player not working
https://bugs.launchpad.net/bugs/333407
You received this bug notification because you are a direct subscriber
of the bug.

Status in “rhythmbox” source package in Ubuntu: Incomplete

Bug description:
Binary package hint: rhythmbox

Toshiba Netbook NB100 was supplied with Ubundu and has an Ubundu
certified sticker. Totem Player and Rhytembox not working. Totem Player
gave ffdmux_swf: Elements doesn't implement handling of this stream

ProblemType: Bug
Architecture: lpia
Date: Mon Feb 23 20:26:59 2009
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/rhythmbox
NonfreeKernelModules: osd_driver ath_hal
Package: rhythmbox 0.11.5-0ubuntu8netbook1
PackageArchitecture: lpia
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: rhythmbox
Uname: Linux 2.6.24-19-lpia i686
UnreportableReason: This is not a genuine Ubuntu package

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Re: [Bug 333407] Re: toshiba netbook ubuntu certified sound & video player not working

2009-02-28 Thread Cat
Hi

This happens every time. I try to run a short video or youtube.

I did notice after sending bug report there is a message when I boot up
Netbook. It is at the top of page shown very fast between switching
screens. I cannot get full details of the message but it is something
like sound card activation failed. 


On Thu, 2009-02-26 at 22:12 +, Sebastien Bacher wrote:
> Thank you for taking the time to report this bug and helping to make Ubuntu 
> better. Please answer these questions: 
>  
>  * Is this reproducible? 
>  * If so, what specific steps should we take to recreate this bug? 
>  
>  This will help us to find and resolve the problem.
> 
> ** Changed in: rhythmbox (Ubuntu)
>Importance: Undecided => Low
>  Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
>Status: New => Incomplete
>

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[Bug 333407] Re: toshiba netbook ubuntu certified sound & video player not working

2009-02-26 Thread Sebastien Bacher
Thank you for taking the time to report this bug and helping to make Ubuntu 
better. Please answer these questions: 
 
 * Is this reproducible? 
 * If so, what specific steps should we take to recreate this bug? 
 
 This will help us to find and resolve the problem.

** Changed in: rhythmbox (Ubuntu)
   Importance: Undecided => Low
 Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
   Status: New => Incomplete

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[Bug 333407] Re: toshiba netbook ubuntu certified sound & video player not working

2009-02-23 Thread Cat

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/23011291/Dependencies.txt

** Attachment added: "ProcMaps.txt"
   http://launchpadlibrarian.net/23011292/ProcMaps.txt

** Attachment added: "ProcStatus.txt"
   http://launchpadlibrarian.net/23011293/ProcStatus.txt

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