[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2012-03-28 Thread Kangarooo
Still 10.04.04 isnt fixed

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-09-10 Thread Bug Watch Updater
** Changed in: empathy
   Importance: Unknown = Medium

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Re: [Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-09-10 Thread nUboon2Age
Thank you for raising the importance of this bug.  I hope it will be
included in 10.04.2 since it is important to new users that the capability
to reach irc support channels be available from the start.

On Fri, Sep 10, 2010 at 4:24 PM, Bug Watch Updater 
433...@bugs.launchpad.net wrote:

 ** Changed in: empathy
   Importance: Unknown = Medium

 --
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 Status in Chat app, and Telepathy user interface: Fix Released
 Status in NULL Project: Invalid
 Status in “empathy” package in Ubuntu: Fix Released
 Status in Baltix GNU/Linux: New

 Bug description:
 Binary package hint: empathy

 In both karimc alpha 5 and alpha 6, and the Lucid daily image from 2-24,
 when starting the empathy IM client, the wizard that starts gives a list of
 accounts available to create.  In this list, IRC is missing.  I've seen this
 both on the live environment and a clean install.

 The workaround is to exit and go to Edit - Accounts (F4) and Add an
 account.  IRC is listed in this location. In Lucid, you have to get past the
 wizard (basically set up one account) this work around.

 A new user that installs Karmic, may want to get to IRC #ubuntu channel,
 and this gives the initial perception that they cannot accomplish this.



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 https://bugs.launchpad.net/empathy/+bug/433714/+subscribe


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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-09-03 Thread Launchpad Bug Tracker
This bug was fixed in the package empathy - 2.31.91.1-0ubuntu1

---
empathy (2.31.91.1-0ubuntu1) maverick; urgency=low

  * New upstream release
  * debian/control:
- add libgcr-dev build-dep
  * debian/patches/91_git_unref_empathyindividualview_later.patch:
- additional fix from git requested by upstream

empathy (2.31.91-0ubuntu1) maverick; urgency=low

  * New upstream release:
- Support metacontacts (Travis Treitter, Philip Treitter) (LP: #256478)
- Initial empathy account wizard (Welcome Screen) does not offer IRC as an
  account (Guillaume Desmottes) (LP: #433714)
- Dragging and dropping a chat tab hides the original window (Guillaume
  Desmottes) (LP: #512746)
- After upgrade to 2.31.90 (from 2.31.6) empathy does not list users of irc
  chat (Guillaume Desmottes) (LP: #622684)
  * debian/control:
- Bump build-depends on libgnome-keyring-dev, libfolks-dev,
  libfolks-telepathy-dev, libnautilus-sendto-dev
- Add build-depends on libgnutls-dev
- Drop build-depends on libebook1.2-dev
 -- Didier Roche didro...@ubuntu.com   Thu, 02 Sep 2010 12:40:03 +0200

** Changed in: empathy (Ubuntu)
   Status: Fix Committed = Fix Released

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Re: [Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-08-29 Thread nUboon2Age
Thank you for the good news Omer.  I hope we will put it into 10.04.2 as
well.

On Thu, Aug 26, 2010 at 7:03 AM, Omer Akram om2...@ubuntu.com wrote:

 this bug is now fixed upstream. the fix for it will be in empathy
 2.31.91 in Maverick

 ** Changed in: empathy (Ubuntu)
   Status: Triaged = Fix Committed

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 Status in Chat app, and Telepathy user interface: Confirmed
 Status in NULL Project: Invalid
 Status in “empathy” package in Ubuntu: Fix Committed
 Status in Baltix GNU/Linux: New

 Bug description:
 Binary package hint: empathy

 In both karimc alpha 5 and alpha 6, and the Lucid daily image from 2-24,
 when starting the empathy IM client, the wizard that starts gives a list of
 accounts available to create.  In this list, IRC is missing.  I've seen this
 both on the live environment and a clean install.

 The workaround is to exit and go to Edit - Accounts (F4) and Add an
 account.  IRC is listed in this location. In Lucid, you have to get past the
 wizard (basically set up one account) this work around.

 A new user that installs Karmic, may want to get to IRC #ubuntu channel,
 and this gives the initial perception that they cannot accomplish this.



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 https://bugs.launchpad.net/empathy/+bug/433714/+subscribe


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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-08-26 Thread Omer Akram
this bug is now fixed upstream. the fix for it will be in empathy
2.31.91 in Maverick

** Changed in: empathy (Ubuntu)
   Status: Triaged = Fix Committed

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-08-26 Thread Bug Watch Updater
** Changed in: empathy
   Status: Confirmed = Fix Released

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-08-20 Thread nUboon2Age
@ Jeff how about we fix it and push it upstream to GNOME instead of
waiting for them?  Lately that's what we (Ubuntu and Canonical) been
criticized for failing to do.  If it is trivial then we can 1) solve our
problem and 2) be heroes to GNOME and good FLOSS community members
simultaneously.

Obviously i misspoke above and it would have to be 10.04.2 since 10.04.1
has already been shipped.

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-08-18 Thread nUboon2Age
I think this fix needs to be put into 10.04.1  .  As i wrote above, this
is a serious problem for supporting new users and since 10.04 is an LTS
we could be faced with this issue for a long time unless the fix is
added to the LiveCD.  I continue to believe this should be raised from
'low' importance to at least medium or high for empathy (Ubuntu).

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-08-18 Thread Jeff Stone
Thing is, this is a GNOME problem, we need them to fix it first. That's
what I'm trying to do, expedite getting a fix.

I get the feeling, both from what Omer says and from looking at the
GNOME bug, that the GNOME people think it's a fair bit of work. If I'm
right in my analysis of the code, it's trivial. Whatever encouragement
we can give to the GNOME people to verify what I found and get a fix out
quick will be best for everyone. Then we figure out if it can be
backported to Lucid.

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-08-17 Thread Jeff Stone
I thought I'd pass this by your technical people, I've just added this
comment to GNOME bug 596086, which is the upstream bug for this one

 I'm sure it's a lot more complicated than I make it out to be, but it seems 
 to
 me if you remove the strdiff for irc in
 account_assistant_chooser_enter_details_filter_func, won't that make
 empathy_protocol_chooser_set_visible display IRC in the Assistant?

Maybe you can verify this in some way to add support for getting the fix
in GNOME 2.32, and therefore into Maverick.

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-08-17 Thread Jeff Stone
The hyperlink goes to the Launchpad bug with the same number, I'm talking about 
this one
https://bugzilla.gnome.org/show_bug.cgi?id=596086
the code is here
http://git.gnome.org/browse/empathy/tree/src/empathy-account-assistant.c

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-07-18 Thread Omer Akram
This bug will be fixed in empathy 3.0

** Project changed: ayatana-ubuntu = null

** Changed in: null
   Status: Confirmed = Invalid

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-07-18 Thread Omer Akram
nUboon2Age, generally importance is not relevant for upstream bugs. I
talked to the empathy developers a month ago and they will fix this bug
in the upcoming release of empathy.

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-07-17 Thread nUboon2Age
I completely disagree with this bug being labeled of 'Low' importance.
Note that this is important enough that it will need to be included in
the liveCD of Ubuntu 10.04, Lucid Lynx when it gets updated.  Otherwise
since Empathy is the default IRC client new users of Lucid may
mistakenly think IRC is simply unavailable to them.  This is vital
because our #ubuntu-beginners, #ubuntu, and many other support IRC
channels are critically important to new users.

** Also affects: ayatana-ubuntu
   Importance: Undecided
   Status: New

** Changed in: ayatana-ubuntu
   Status: New = Confirmed

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-06-14 Thread Omer Akram
as said before this bug will be fixed in empathy 3.0 and triaged means
that this bug does not need any other information. its complete.

** Changed in: empathy (Ubuntu)
   Status: Confirmed = Triaged

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-06-13 Thread nUboon2Age
This is a very serious problem because irc is how #ubuntu-beginners,
#ubuntu and so many Ubuntu and other support channels are accessed.
Since Empathy is the default IRC client it needs to 'just work'.  There
are many problems with Empathy as an irc client, but this bug is the
first one that hits the beginning Ubuntu user when trying to use IRC

** Changed in: empathy (Ubuntu)
   Status: Triaged = Confirmed

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-05-06 Thread Fred
This issue is still present in Ubuntu 10.04 Lucid Lynx.

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-05-03 Thread Omer Akram
This will be fixed in empathy 3.0

** Changed in: empathy (Ubuntu)
   Importance: Wishlist = Low

** Changed in: empathy (Ubuntu)
   Status: Won't Fix = Triaged

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-05-03 Thread Bug Watch Updater
** Changed in: empathy
   Status: New = Confirmed

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-04-26 Thread Hugh Saunders
I had to create an account for a service I dont use, just to get passed the 
wizard, and add an irc account. UI fail. 
If the initial list is too long, have a more... option or something like that.

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Re: [Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-04-26 Thread Tim Potter
+1

On Mon, Apr 26, 2010 at 2:34 PM, Hugh Saunders h...@wherenow.org
wrote:

 If the initial list is too long, have a more... option or something like
 that.



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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-04-19 Thread Mantas Kriaučiūnas
** Also affects: baltix
   Importance: Undecided
   Status: New

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-04-11 Thread ortango
first time user of empathy, I dont have any other chat accounts and can
not work around this bug.

telepathy-idle is installed by default in lucid. why is this the case if
its bugged and featureless

besides being installed by default i would not even had known there was
support for irc in empathy if gnome.org didn't list it as a recommended
irc client. in ubuntu's defense
https://help.ubuntu.com/community/InternetRelayChat does not list
empathy as a client so hopefully people will not expect the support.

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-03-27 Thread Guy Thouret
This is still present in Lucid Beta1.  First account creation does not
give IRC as an option.  Creating any other chat account first then
allows you to create an IRC account as the second account.

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-02-27 Thread Erik B. Andersen
@Omer Akram
Thanks, I see that comment. It makes it frustrating that Ubuntu changed from 
pidgin to empathy. Ubuntu replaces pidgin, which does great with IRC, with 
empathy (I'm not sure why, but maybe there is a reason). Then the developer of 
empathy basically says empathy does such a terrible job of supporting IRC that 
its worth frustrating a person setting up an IRC account so that they won't use 
it with IRC. As I see it, Ubuntu went from supporting IRC with pidgin to not 
supporting it (or supporting it badly). (And all the Ubuntu support related 
chat channels are on what protocol?) Doesn't that fit the category of 
regression?

** Description changed:

  Binary package hint: empathy
  
- In both alpha 5 and alpha 6, when starting the empathy IM client, the
- wizard that starts gives a list of accounts available to create.  In
- this list, IRC is missing.  I've seen this both on the live environment
- and a clean install.
+ In both karimc alpha 5 and alpha 6, and the Lucid daily image from 2-24,
+ when starting the empathy IM client, the wizard that starts gives a list
+ of accounts available to create.  In this list, IRC is missing.  I've
+ seen this both on the live environment and a clean install.
  
  The workaround is to exit and go to Edit - Accounts (F4) and Add an
- account.  IRC is listed in this location.
+ account.  IRC is listed in this location. In Lucid, you have to get past
+ the wizard (basically set up one account) this work around.
  
  A new user that installs Karmic, may want to get to IRC #ubuntu channel,
  and this gives the initial perception that they cannot accomplish this.

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-02-26 Thread Erik B. Andersen
** Tags added: lucid

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-02-26 Thread Erik B. Andersen
A video of the problem in Lucid, and how frustrating this could be for a
new user trying to get to an irc channel.

** Attachment added: empathy_irc_problem.ogv
   http://launchpadlibrarian.net/39841182/empathy_irc_problem.ogv

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-02-26 Thread Anzenketh
** Tags added: screencast

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-02-26 Thread Omer Akram
This came from upstream:
Empathy is currently a pretty poor IRC client so I think the current UI makes 
sense. There is some vague plans to create a separated Telepathy client for 
IRC/Muc chat.

** Changed in: empathy (Ubuntu)
   Status: Triaged = Won't Fix

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2010-01-22 Thread MarcRandolph
** Changed in: empathy (Ubuntu)
   Importance: Low = Wishlist

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[Bug 433714] Re: initial empathy account wizard does not offer IRC as an account

2009-11-10 Thread David Balažic
Markus, that is a different option (Create new account).
This bug is about use existing account.

But it is a bit confusing as create new might be understood as create
new account in Empathy (but use pre-existing MSN account).

As the removal of IRC is an upstream design choice (???), I suggest
getting back Pidgin, which just works.

(although the train is already missed for karmic as far as IRC support is 
considered: 
 - after start empathy gives the impression that it does not support IRC
 - the preconfigured irc: URL hander mibbit.com is banned on freenode
 - if the user happens to investigate and noticed the hint to use 
webchat.freenode.net , he gets this:
-ChanServ- [#ubuntu-proxy-users] /!\ ATTENTION /!\ This is NOT #ubuntu. | You 
have been sent to this channel because you are using a proxy service such as 
Tor or Cgi:IRC. There are better ways to be anonymous. | CGI:IRC users, try 
connecting to freenode via port 8000, 8001 or 8002. This _may_ bypass your 
firewalls | Please type !proxy for more information.
)

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